Merge pull request #3679 from yashodha/CRM-14951
[civicrm-core.git] / api / v3 / Case.php
1 <?php
2
3 /*
4 +--------------------------------------------------------------------+
5 | CiviCRM version 4.5 |
6 +--------------------------------------------------------------------+
7 | Copyright CiviCRM LLC (c) 2004-2014 |
8 +--------------------------------------------------------------------+
9 | This file is a part of CiviCRM. |
10 | |
11 | CiviCRM is free software; you can copy, modify, and distribute it |
12 | under the terms of the GNU Affero General Public License |
13 | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
14 | |
15 | CiviCRM is distributed in the hope that it will be useful, but |
16 | WITHOUT ANY WARRANTY; without even the implied warranty of |
17 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
18 | See the GNU Affero General Public License for more details. |
19 | |
20 | You should have received a copy of the GNU Affero General Public |
21 | License and the CiviCRM Licensing Exception along |
22 | with this program; if not, contact CiviCRM LLC |
23 | at info[AT]civicrm[DOT]org. If you have questions about the |
24 | GNU Affero General Public License or the licensing of CiviCRM, |
25 | see the CiviCRM license FAQ at http://civicrm.org/licensing |
26 +--------------------------------------------------------------------+
27 */
28
29 /**
30 * File for the CiviCRM APIv3 Case functions
31 * Developed by woolman.org
32 *
33 * @package CiviCRM_APIv3
34 * @subpackage API_Case
35 * @copyright CiviCRM LLC (c) 2004-2014
36 *
37 */
38
39
40 /**
41 * Open a new case, add client and manager roles, and add standard timeline
42 *
43 * @param array (
44 * //REQUIRED:
45 * 'case_type_id' => int OR
46 * 'case_type' => str (provide one or the other)
47 * 'contact_id' => int // case client
48 * 'subject' => str
49 *
50 * //OPTIONAL
51 * 'medium_id' => int // see civicrm option values for possibilities
52 * 'creator_id' => int // case manager, default to the logged in user
53 * 'status_id' => int // defaults to 1 "ongoing"
54 * 'location' => str
55 * 'start_date' => str datestamp // defaults to: date('YmdHis')
56 * 'duration' => int // in minutes
57 * 'details' => str // html format
58 *
59 * @throws API_Exception
60 * @return array api result array
61 *
62 * @access public
63 * {@getfields case_create}
64 */
65 function civicrm_api3_case_create($params) {
66
67 if (!empty($params['id'])) {
68 return civicrm_api3_case_update($params);
69 }
70
71 civicrm_api3_verify_mandatory($params, NULL, array('contact_id', 'subject', array('case_type', 'case_type_id')));
72 _civicrm_api3_case_format_params($params);
73
74 // If format_params didn't find what it was looking for, return error
75 if (empty($params['case_type_id'])) {
76 throw new API_Exception('Invalid case_type. No such case type exists.');
77 }
78 if (empty($params['case_type'])) {
79 throw new API_Exception('Invalid case_type_id. No such case type exists.');
80 }
81
82 // Fixme: can we safely pass raw params to the BAO?
83 $newParams = array(
84 'case_type_id' => $params['case_type_id'],
85 'creator_id' => $params['creator_id'],
86 'status_id' => $params['status_id'],
87 'start_date' => $params['start_date'],
88 'end_date' => CRM_Utils_Array::value('end_date', $params),
89 'subject' => $params['subject'],
90 );
91
92 $caseBAO = CRM_Case_BAO_Case::create($newParams);
93
94 if (!$caseBAO) {
95 throw new API_Exception('Case not created. Please check input params.');
96 }
97
98 foreach ((array) $params['contact_id'] as $cid) {
99 $contactParams = array('case_id' => $caseBAO->id, 'contact_id' => $cid);
100 CRM_Case_BAO_Case::addCaseToContact($contactParams);
101 }
102
103 // Initialize XML processor with $params
104 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
105 $xmlProcessorParams = array(
106 'clientID' => $params['contact_id'],
107 'creatorID' => $params['creator_id'],
108 'standardTimeline' => 1,
109 'activityTypeName' => 'Open Case',
110 'caseID' => $caseBAO->id,
111 'subject' => $params['subject'],
112 'location' => CRM_Utils_Array::value('location', $params),
113 'activity_date_time' => $params['start_date'],
114 'duration' => CRM_Utils_Array::value('duration', $params),
115 'medium_id' => CRM_Utils_Array::value('medium_id', $params),
116 'details' => CRM_Utils_Array::value('details', $params),
117 'custom' => array(),
118 );
119
120 // Do it! :-D
121 $xmlProcessor->run($params['case_type'], $xmlProcessorParams);
122
123 // return case
124 $values = array();
125 _civicrm_api3_object_to_array($caseBAO, $values[$caseBAO->id]);
126
127 return civicrm_api3_create_success($values, $params, 'case', 'create', $caseBAO);
128 }
129
130 /**
131 * Adjust Metadata for Get Action
132 *
133 * @param array $params array or parameters determined by getfields
134 */
135 function _civicrm_api3_case_get_spec(&$params) {
136 $params['contact_id']['api.aliases'] = array('client_id');
137 $params['contact_id']['title'] = 'Case Client';
138 }
139
140 /**
141 * Adjust Metadata for Create Action
142 *
143 * @param array $params array or parameters determined by getfields
144 */
145 function _civicrm_api3_case_create_spec(&$params) {
146 $params['contact_id']['api.aliases'] = array('client_id');
147 $params['contact_id']['title'] = 'Case Client';
148 $params['contact_id']['api.required'] = 1;
149 $params['status_id']['api.default'] = 1;
150 $params['creator_id']['api.default'] = 'user_contact_id';
151 $params['creator_id']['type'] = CRM_Utils_Type::T_INT;
152 $params['start_date']['api.default'] = 'now';
153 $params['medium_id'] = array(
154 'name' => 'medium_id',
155 'title' => 'Activity Medium',
156 );
157 }
158
159 /**
160 * Adjust Metadata for Update action
161 *
162 * @param array $params array or parameters determined by getfields
163 */
164 function _civicrm_api3_case_update_spec(&$params) {
165 $params['id']['api.required'] = 1;
166 }
167
168 /**
169 * Adjust Metadata for Delete action
170 *
171 * @param array $params array or parameters determined by getfields
172 */
173 function _civicrm_api3_case_delete_spec(&$params) {
174 $params['id']['api.required'] = 1;
175 }
176
177 /**
178 * Get details of a particular case, or search for cases, depending on params
179 *
180 * Please provide one (and only one) of the four get/search parameters:
181 *
182 * @param array (
183 * 'id' => if set, will get all available info about a case, including contacts and activities
184 *
185 * // if no case_id provided, this function will use one of the following search parameters:
186 * 'client_id' => finds all cases with a specific client
187 * 'activity_id' => returns the case containing a specific activity
188 * 'contact_id' => finds all cases associated with a contact (in any role, not just client)
189 *
190 * {@getfields case_get}
191 *
192 * @throws API_Exception
193 * @return array (get mode, case_id provided): Array with case details, case roles, case activity ids, (search mode, case_id not provided): Array of cases found@access public
194 * @todo Erik Hommel 16 dec 2010 check if all DB fields are returned
195 */
196 function civicrm_api3_case_get($params) {
197 $options = _civicrm_api3_get_options_from_params($params);
198 //search by client
199 if (!empty($params['contact_id'])) {
200 $ids = array();
201 foreach ((array) $params['contact_id'] as $cid) {
202 if (is_numeric($cid)) {
203 $ids = array_merge($ids, CRM_Case_BAO_Case::retrieveCaseIdsByContactId($cid, TRUE));
204 }
205 }
206 $cases = array();
207 foreach ($ids as $id) {
208 if ($case = _civicrm_api3_case_read($id, $options)) {
209 $cases[$id] = $case;
210 }
211 }
212 return civicrm_api3_create_success($cases, $params, 'case', 'get');
213 }
214
215 //search by activity
216 if (!empty($params['activity_id'])) {
217 if (!is_numeric($params['activity_id'])) {
218 throw new API_Exception('Invalid parameter: activity_id. Must provide a numeric value.');
219 }
220 $caseId = CRM_Case_BAO_Case::getCaseIdByActivityId($params['activity_id']);
221 if (!$caseId) {
222 return civicrm_api3_create_success(array(), $params, 'case', 'get');
223 }
224 $case = array($caseId => _civicrm_api3_case_read($caseId, $options));
225 return civicrm_api3_create_success($case, $params, 'case', 'get');
226 }
227
228 //search by contacts
229 if ($contact = CRM_Utils_Array::value('contact_id', $params)) {
230 if (!is_numeric($contact)) {
231 throw new API_Exception('Invalid parameter: contact_id. Must provide a numeric value.');
232 }
233
234 $sql = "
235 SELECT DISTINCT case_id
236 FROM civicrm_relationship
237 WHERE (contact_id_a = $contact
238 OR contact_id_b = $contact)
239 AND case_id IS NOT NULL";
240 $dao = CRM_Core_DAO::executeQuery($sql);
241
242 $cases = array();
243 while ($dao->fetch()) {
244 $cases[$dao->case_id] = _civicrm_api3_case_read($dao->case_id, $options);
245 }
246 return civicrm_api3_create_success($cases, $params, 'case', 'get');
247 }
248
249 // For historic reasons we always return these when an id is provided
250 $caseId = CRM_Utils_Array::value('id', $params);
251 if ($caseId) {
252 $options['return'] = array('contacts' => 1, 'activities' => 1);
253 }
254
255 $foundcases = _civicrm_api3_basic_get(_civicrm_api3_get_BAO(__FUNCTION__), $params, TRUE, 'Case');
256 $cases = array();
257 foreach ($foundcases['values'] as $foundcase) {
258 if ($case = _civicrm_api3_case_read($foundcase['id'], $options)) {
259 $cases[$foundcase['id']] = $case;
260 }
261 }
262
263 return civicrm_api3_create_success($cases, $params, 'case', 'get');
264 }
265
266 /**
267 * Deprecated. Use activity API instead
268 */
269 function civicrm_api3_case_activity_create($params) {
270 return civicrm_api3_activity_create($params);
271 }
272
273 /**
274 * Update a specified case.
275 *
276 * @param array (
277 * //REQUIRED:
278 * 'case_id' => int
279 *
280 * //OPTIONAL
281 * 'status_id' => int
282 * 'start_date' => str datestamp
283 * 'contact_id' => int // case client
284 *
285 * @throws API_Exception
286 * @return array api result array
287 *
288 * @access public
289 */
290 function civicrm_api3_case_update($params) {
291 //check parameters
292 civicrm_api3_verify_mandatory($params, NULL, array('id'));
293
294 // return error if modifying creator id
295 if (array_key_exists('creator_id', $params)) {
296 throw new API_Exception(ts('You cannot update creator id'));
297 }
298
299 $mCaseId = $origContactIds = array();
300
301 // get original contact id and creator id of case
302 if (!empty($params['contact_id'])) {
303 $origContactIds = CRM_Case_BAO_Case::retrieveContactIdsByCaseId($params['id']);
304 $origContactId = $origContactIds[1];
305 }
306
307 if (count($origContactIds) > 1) {
308 // check valid orig contact id
309 if (!empty($params['orig_contact_id']) && !in_array($params['orig_contact_id'], $origContactIds)) {
310 throw new API_Exception('Invalid case contact id (orig_contact_id)');
311 }
312 elseif (empty($params['orig_contact_id'])) {
313 throw new API_Exception('Case is linked with more than one contact id. Provide the required params orig_contact_id to be replaced');
314 }
315 $origContactId = $params['orig_contact_id'];
316 }
317
318 // check for same contact id for edit Client
319 if (!empty($params['contact_id']) && !in_array($params['contact_id'], $origContactIds)) {
320 $mCaseId = CRM_Case_BAO_Case::mergeCases($params['contact_id'], $params['case_id'], $origContactId, NULL, TRUE);
321 }
322
323 if (!empty($mCaseId[0])) {
324 $params['id'] = $mCaseId[0];
325 }
326
327 $dao = new CRM_Case_BAO_Case();
328 $dao->id = $params['id'];
329
330 $dao->copyValues($params);
331 $dao->save();
332
333 $case = array();
334
335 _civicrm_api3_object_to_array($dao, $case);
336
337 return civicrm_api3_create_success($case, $params, 'case', 'update', $dao);
338 }
339
340 /**
341 * Delete a specified case.
342 *
343 * @param array (
344 * //REQUIRED:
345 * 'id' => int
346 *
347 * //OPTIONAL
348 * 'move_to_trash' => bool (defaults to false)
349 *
350 * @throws API_Exception
351 * @return boolean: true if success, else false
352 * {@getfields case_delete}
353 * @access public
354 */
355 function civicrm_api3_case_delete($params) {
356 //check parameters
357 civicrm_api3_verify_mandatory($params, NULL, array('id'));
358
359 if (CRM_Case_BAO_Case::deleteCase($params['id'], CRM_Utils_Array::value('move_to_trash', $params, FALSE))) {
360 return civicrm_api3_create_success($params, $params, 'case', 'delete');
361 }
362 else {
363 throw new API_Exception('Could not delete case.');
364 }
365 }
366
367 /***********************************/
368 /* */
369 /* INTERNAL FUNCTIONS */
370 /* */
371 /***********************************/
372
373 /**
374 * Internal function to retrieve a case.
375 *
376 * @param int $caseId
377 *
378 * @param $options
379 *
380 * @internal param $params
381 *
382 * @internal param $options
383 *
384 * @return array (reference) case object
385 */
386 function _civicrm_api3_case_read($caseId, $options) {
387 $return = CRM_Utils_Array::value('return', $options, array());
388 $dao = new CRM_Case_BAO_Case();
389 $dao->id = $caseId;
390 if ($dao->find(TRUE)) {
391 $case = array();
392 _civicrm_api3_object_to_array($dao, $case);
393 // Legacy support for client_id - TODO: in apiv4 remove 'client_id'
394 $case['client_id'] = $case['contact_id'] = $dao->retrieveContactIdsByCaseId($caseId);
395
396 if (!empty($return['contacts'])) {
397 //get case contacts
398 $contacts = CRM_Case_BAO_Case::getcontactNames($caseId);
399 $relations = CRM_Case_BAO_Case::getRelatedContacts($caseId);
400 $case['contacts'] = array_merge($contacts, $relations);
401 }
402 if (!empty($return['activities'])) {
403 //get case activities
404 $case['activities'] = array();
405 $query = "SELECT activity_id FROM civicrm_case_activity WHERE case_id = $caseId";
406 $dao = CRM_Core_DAO::executeQuery($query);
407 while ($dao->fetch()) {
408 $case['activities'][] = $dao->activity_id;
409 }
410 }
411 return $case;
412 }
413 }
414
415 /**
416 * Internal function to format create params for processing
417 */
418 function _civicrm_api3_case_format_params(&$params) {
419 // figure out case type id from case type and vice-versa
420 $caseTypes = CRM_Case_PseudoConstant::caseType('name', FALSE);
421 if (empty($params['case_type_id'])) {
422 $params['case_type_id'] = array_search($params['case_type'], $caseTypes);
423
424 // DEPRECATED: lookup by label for backward compatibility
425 if (!$params['case_type_id']) {
426 $caseTypeLabels = CRM_Case_PseudoConstant::caseType('title', FALSE);
427 $params['case_type_id'] = array_search($params['case_type'], $caseTypeLabels);
428 $params['case_type'] = $caseTypes[$params['case_type_id']]; // label => name
429 }
430 }
431 elseif (empty($params['case_type'])) {
432 $params['case_type'] = $caseTypes[$params['case_type_id']];
433 }
434 }