Merge pull request #3317 from eileenmcnaughton/CRM-14197-postprocesfn
[civicrm-core.git] / CRM / Mailing / Event / BAO / Reply.php
1 <?php
2 /*
3 +--------------------------------------------------------------------+
4 | CiviCRM version 4.5 |
5 +--------------------------------------------------------------------+
6 | Copyright CiviCRM LLC (c) 2004-2014 |
7 +--------------------------------------------------------------------+
8 | This file is a part of CiviCRM. |
9 | |
10 | CiviCRM is free software; you can copy, modify, and distribute it |
11 | under the terms of the GNU Affero General Public License |
12 | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
13 | |
14 | CiviCRM is distributed in the hope that it will be useful, but |
15 | WITHOUT ANY WARRANTY; without even the implied warranty of |
16 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
17 | See the GNU Affero General Public License for more details. |
18 | |
19 | You should have received a copy of the GNU Affero General Public |
20 | License and the CiviCRM Licensing Exception along |
21 | with this program; if not, contact CiviCRM LLC |
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26 */
27
28 /**
29 *
30 * @package CRM
31 * @copyright CiviCRM LLC (c) 2004-2014
32 * $Id$
33 *
34 */
35
36 require_once 'Mail/mime.php';
37
38 require_once 'ezc/Base/src/ezc_bootstrap.php';
39 require_once 'ezc/autoload/mail_autoload.php';
40
41 /**
42 * Class CRM_Mailing_Event_BAO_Reply
43 */
44 class CRM_Mailing_Event_BAO_Reply extends CRM_Mailing_Event_DAO_Reply {
45
46 /**
47 * class constructor
48 */
49 function __construct() {
50 parent::__construct();
51 }
52
53 /**
54 * Register a reply event.
55 *
56 * @param int $job_id The job ID of the reply
57 * @param int $queue_id The queue event id
58 * @param string $hash The hash
59 *
60 * @param null $replyto
61 *
62 * @return object|null The mailing object, or null on failure
63 * @access public
64 * @static
65 */
66 public static function &reply($job_id, $queue_id, $hash, $replyto = NULL) {
67 /* First make sure there's a matching queue event */
68
69 $q = CRM_Mailing_Event_BAO_Queue::verify($job_id, $queue_id, $hash);
70
71 $success = NULL;
72
73 if (!$q) {
74 return $success;
75 }
76
77 $mailing = new CRM_Mailing_BAO_Mailing();
78 $mailings = CRM_Mailing_BAO_Mailing::getTableName();
79 $jobs = CRM_Mailing_BAO_MailingJob::getTableName();
80 $mailing->query(
81 "SELECT * FROM $mailings
82 INNER JOIN $jobs
83 ON $jobs.mailing_id = $mailings.id
84 WHERE $jobs.id = {$q->job_id}"
85 );
86 $mailing->fetch();
87 if ($mailing->auto_responder) {
88 self::autoRespond($mailing, $queue_id, $replyto);
89 }
90
91 $re = new CRM_Mailing_Event_BAO_Reply();
92 $re->event_queue_id = $queue_id;
93 $re->time_stamp = date('YmdHis');
94 $re->save();
95
96 if (!$mailing->forward_replies || empty($mailing->replyto_email)) {
97 return $success;
98 }
99
100 return $mailing;
101 }
102
103 /**
104 * Forward a mailing reply
105 *
106 * @param int $queue_id Queue event ID of the sender
107 * @param string $mailing The mailing object
108 * @param string $bodyTxt text part of the body (ignored if $fullEmail provided)
109 * @param string $replyto Reply-to of the incoming message
110 * @param string $bodyHTML HTML part of the body (ignored if $fullEmail provided)
111 * @param string $fullEmail whole email to forward in one string
112 *
113 * @return void
114 * @access public
115 * @static
116 */
117 public static function send($queue_id, &$mailing, &$bodyTxt, $replyto, &$bodyHTML = NULL, &$fullEmail = NULL) {
118 $domain = CRM_Core_BAO_Domain::getDomain();
119 $emails = CRM_Core_BAO_Email::getTableName();
120 $queue = CRM_Mailing_Event_BAO_Queue::getTableName();
121 $contacts = CRM_Contact_BAO_Contact::getTableName();
122
123 $eq = new CRM_Core_DAO();
124 $eq->query("SELECT $contacts.display_name as display_name,
125 $emails.email as email,
126 $queue.job_id as job_id,
127 $queue.hash as hash
128 FROM $queue
129 INNER JOIN $contacts
130 ON $queue.contact_id = $contacts.id
131 INNER JOIN $emails
132 ON $queue.email_id = $emails.id
133 WHERE $queue.id = " . CRM_Utils_Type::escape($queue_id, 'Integer')
134 );
135 $eq->fetch();
136
137 if ($fullEmail) {
138 // parse the email and set a new destination
139 $parser = new ezcMailParser;
140 $set = new ezcMailVariableSet($fullEmail);
141 $parsed = array_shift($parser->parseMail($set));
142 $parsed->to = array(new ezcMailAddress($mailing->replyto_email));
143
144 // CRM-5567: we need to set Reply-To: so that any response
145 // to the forward goes to the sender of the reply
146 $parsed->setHeader('Reply-To', $replyto instanceof ezcMailAddress ? $replyto : $parsed->from->__toString());
147
148 // $h must be an array, so we can't use generateHeaders()'s result,
149 // but we have to regenerate the headers because we changed To
150 $parsed->generateHeaders();
151 $h = $parsed->headers->getCaseSensitiveArray();
152 $b = $parsed->generateBody();
153
154 // strip Return-Path of possible bounding brackets, CRM-4502
155 if (!empty($h['Return-Path'])) {
156 $h['Return-Path'] = trim($h['Return-Path'], '<>');
157 }
158
159 // FIXME: ugly hack - find the first MIME boundary in
160 // the body and make the boundary in the header match it
161 $ct = $h['Content-Type'];
162 if (substr_count($ct, 'boundary=')) {
163 $matches = array();
164 preg_match('/^--(.*)$/m', $b, $matches);
165 $boundary = rtrim($matches[1]);
166 $parts = explode('boundary=', $ct);
167 $ct = "{$parts[0]} boundary=\"$boundary\"";
168 }
169 }
170 else {
171 $emailDomain = CRM_Core_BAO_MailSettings::defaultDomain();
172
173 if (empty($eq->display_name)) {
174 $from = $eq->email;
175 }
176 else {
177 $from = "\"{$eq->display_name}\" <{$eq->email}>";
178 }
179
180 $message = new Mail_mime("\n");
181
182 $headers = array(
183 'Subject' => "Re: {$mailing->subject}",
184 'To' => $mailing->replyto_email,
185 'From' => $from,
186 'Reply-To' => empty($replyto) ? $eq->email : $replyto,
187 'Return-Path' => "do-not-reply@{$emailDomain}",
188 );
189
190 $message->setTxtBody($bodyTxt);
191 $message->setHTMLBody($bodyHTML);
192 $b = CRM_Utils_Mail::setMimeParams($message);
193 $h = $message->headers($headers);
194 }
195
196 CRM_Mailing_BAO_Mailing::addMessageIdHeader($h, 'r', $eq->job_id, $queue_id, $eq->hash);
197 $config = CRM_Core_Config::singleton();
198 $mailer = $config->getMailer();
199
200 if (is_object($mailer)) {
201 $errorScope = CRM_Core_TemporaryErrorScope::ignoreException();
202 $mailer->send($mailing->replyto_email, $h, $b);
203 unset($errorScope);
204 }
205 }
206
207 /**
208 * Send an automated response
209 *
210 * @param object $mailing The mailing object
211 * @param int $queue_id The queue ID
212 * @param string $replyto Optional reply-to from the reply
213 *
214 * @return void
215 * @access private
216 * @static
217 */
218 private static function autoRespond(&$mailing, $queue_id, $replyto) {
219 $config = CRM_Core_Config::singleton();
220
221 $contacts = CRM_Contact_DAO_Contact::getTableName();
222 $email = CRM_Core_DAO_Email::getTableName();
223 $queue = CRM_Mailing_Event_DAO_Queue::getTableName();
224
225 $eq = new CRM_Core_DAO();
226 $eq->query(
227 "SELECT $contacts.preferred_mail_format as format,
228 $email.email as email,
229 $queue.job_id as job_id,
230 $queue.hash as hash
231 FROM $contacts
232 INNER JOIN $queue ON $queue.contact_id = $contacts.id
233 INNER JOIN $email ON $queue.email_id = $email.id
234 WHERE $queue.id = " . CRM_Utils_Type::escape($queue_id, 'Integer')
235 );
236 $eq->fetch();
237
238 $to = empty($replyto) ? $eq->email : $replyto;
239
240 $component = new CRM_Mailing_BAO_Component();
241 $component->id = $mailing->reply_id;
242 $component->find(TRUE);
243
244 $message = new Mail_Mime("\n");
245
246 $domain = CRM_Core_BAO_Domain::getDomain();
247 list($domainEmailName, $_) = CRM_Core_BAO_Domain::getNameAndEmail();
248
249 $emailDomain = CRM_Core_BAO_MailSettings::defaultDomain();
250
251 $headers = array(
252 'Subject' => $component->subject,
253 'To' => $to,
254 'From' => "\"$domainEmailName\" <do-not-reply@$emailDomain>",
255 'Reply-To' => "do-not-reply@$emailDomain",
256 'Return-Path' => "do-not-reply@$emailDomain",
257 );
258
259 /* TODO: do we need reply tokens? */
260
261 $html = $component->body_html;
262 if ($component->body_text) {
263 $text = $component->body_text;
264 }
265 else {
266 $text = CRM_Utils_String::htmlToText($component->body_html);
267 }
268
269 $bao = new CRM_Mailing_BAO_Mailing();
270 $bao->body_text = $text;
271 $bao->body_html = $html;
272 $tokens = $bao->getTokens();
273
274 if ($eq->format == 'HTML' || $eq->format == 'Both') {
275 $html = CRM_Utils_Token::replaceDomainTokens($html, $domain, TRUE, $tokens['html']);
276 $html = CRM_Utils_Token::replaceMailingTokens($html, $mailing, NULL, $tokens['html']);
277 $message->setHTMLBody($html);
278 }
279 if (!$html || $eq->format == 'Text' || $eq->format == 'Both') {
280 $text = CRM_Utils_Token::replaceDomainTokens($text, $domain, FALSE, $tokens['text']);
281 $text = CRM_Utils_Token::replaceMailingTokens($text, $mailing, NULL, $tokens['text']);
282 $message->setTxtBody($text);
283 }
284
285 $b = CRM_Utils_Mail::setMimeParams($message);
286 $h = $message->headers($headers);
287 CRM_Mailing_BAO_Mailing::addMessageIdHeader($h, 'a', $eq->job_id, queue_id, $eq->hash);
288
289 $mailer = $config->getMailer();
290 if (is_object($mailer)) {
291 $errorScope = CRM_Core_TemporaryErrorScope::ignoreException();
292 $mailer->send($to, $h, $b);
293 unset($errorScope);
294 }
295 }
296
297 /**
298 * Get row count for the event selector
299 *
300 * @param int $mailing_id ID of the mailing
301 * @param int $job_id Optional ID of a job to filter on
302 * @param boolean $is_distinct Group by queue ID?
303 *
304 * @return int Number of rows in result set
305 * @access public
306 * @static
307 */
308 public static function getTotalCount($mailing_id, $job_id = NULL,
309 $is_distinct = FALSE
310 ) {
311 $dao = new CRM_Core_DAO();
312
313 $reply = self::getTableName();
314 $queue = CRM_Mailing_Event_BAO_Queue::getTableName();
315 $mailing = CRM_Mailing_BAO_Mailing::getTableName();
316 $job = CRM_Mailing_BAO_MailingJob::getTableName();
317
318 $query = "
319 SELECT COUNT($reply.id) as reply
320 FROM $reply
321 INNER JOIN $queue
322 ON $reply.event_queue_id = $queue.id
323 INNER JOIN $job
324 ON $queue.job_id = $job.id
325 INNER JOIN $mailing
326 ON $job.mailing_id = $mailing.id
327 AND $job.is_test = 0
328 WHERE $mailing.id = " . CRM_Utils_Type::escape($mailing_id, 'Integer');
329
330 if (!empty($job_id)) {
331 $query .= " AND $job.id = " . CRM_Utils_Type::escape($job_id, 'Integer');
332 }
333
334 if ($is_distinct) {
335 $query .= " GROUP BY $queue.id ";
336 }
337
338 // query was missing
339 $dao->query($query);
340
341 if ($dao->fetch()) {
342 return $dao->reply;
343 }
344
345 return NULL;
346 }
347
348 /**
349 * Get rows for the event browser
350 *
351 * @param int $mailing_id ID of the mailing
352 * @param int $job_id optional ID of the job
353 * @param boolean $is_distinct Group by queue id?
354 * @param int $offset Offset
355 * @param int $rowCount Number of rows
356 * @param array $sort sort array
357 *
358 * @return array Result set
359 * @access public
360 * @static
361 */
362 public static function &getRows($mailing_id, $job_id = NULL,
363 $is_distinct = FALSE, $offset = NULL, $rowCount = NULL, $sort = NULL
364 ) {
365
366 $dao = new CRM_Core_Dao();
367
368 $reply = self::getTableName();
369 $queue = CRM_Mailing_Event_BAO_Queue::getTableName();
370 $mailing = CRM_Mailing_BAO_Mailing::getTableName();
371 $job = CRM_Mailing_BAO_MailingJob::getTableName();
372 $contact = CRM_Contact_BAO_Contact::getTableName();
373 $email = CRM_Core_BAO_Email::getTableName();
374
375 $query = "
376 SELECT $contact.display_name as display_name,
377 $contact.id as contact_id,
378 $email.email as email,
379 $reply.time_stamp as date
380 FROM $contact
381 INNER JOIN $queue
382 ON $queue.contact_id = $contact.id
383 INNER JOIN $email
384 ON $queue.email_id = $email.id
385 INNER JOIN $reply
386 ON $reply.event_queue_id = $queue.id
387 INNER JOIN $job
388 ON $queue.job_id = $job.id
389 INNER JOIN $mailing
390 ON $job.mailing_id = $mailing.id
391 AND $job.is_test = 0
392 WHERE $mailing.id = " . CRM_Utils_Type::escape($mailing_id, 'Integer');
393
394 if (!empty($job_id)) {
395 $query .= " AND $job.id = " . CRM_Utils_Type::escape($job_id, 'Integer');
396 }
397
398 if ($is_distinct) {
399 $query .= " GROUP BY $queue.id ";
400 }
401
402 $orderBy = "sort_name ASC, {$reply}.time_stamp DESC";
403 if ($sort) {
404 if (is_string($sort)) {
405 $sort = CRM_Utils_Type::escape($sort, 'String');
406 $orderBy = $sort;
407 }
408 else {
409 $orderBy = trim($sort->orderBy());
410 }
411 }
412
413 $query .= " ORDER BY {$orderBy} ";
414
415 if ($offset || $rowCount) {
416 //Added "||$rowCount" to avoid displaying all records on first page
417 $query .= ' LIMIT ' . CRM_Utils_Type::escape($offset, 'Integer') . ', ' . CRM_Utils_Type::escape($rowCount, 'Integer');
418 }
419
420 $dao->query($query);
421
422 $results = array();
423
424 while ($dao->fetch()) {
425 $url = CRM_Utils_System::url('civicrm/contact/view',
426 "reset=1&cid={$dao->contact_id}"
427 );
428 $results[] = array(
429 'name' => "<a href=\"$url\">{$dao->display_name}</a>",
430 'email' => $dao->email,
431 'date' => CRM_Utils_Date::customFormat($dao->date),
432 );
433 }
434 return $results;
435 }
436 }
437