Merge pull request #3223 from lcdservices/CRM-14672
[civicrm-core.git] / CRM / Mailing / Event / BAO / Reply.php
1 <?php
2 /*
3 +--------------------------------------------------------------------+
4 | CiviCRM version 4.5 |
5 +--------------------------------------------------------------------+
6 | Copyright CiviCRM LLC (c) 2004-2014 |
7 +--------------------------------------------------------------------+
8 | This file is a part of CiviCRM. |
9 | |
10 | CiviCRM is free software; you can copy, modify, and distribute it |
11 | under the terms of the GNU Affero General Public License |
12 | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
13 | |
14 | CiviCRM is distributed in the hope that it will be useful, but |
15 | WITHOUT ANY WARRANTY; without even the implied warranty of |
16 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
17 | See the GNU Affero General Public License for more details. |
18 | |
19 | You should have received a copy of the GNU Affero General Public |
20 | License and the CiviCRM Licensing Exception along |
21 | with this program; if not, contact CiviCRM LLC |
22 | at info[AT]civicrm[DOT]org. If you have questions about the |
23 | GNU Affero General Public License or the licensing of CiviCRM, |
24 | see the CiviCRM license FAQ at http://civicrm.org/licensing |
25 +--------------------------------------------------------------------+
26 */
27
28 /**
29 *
30 * @package CRM
31 * @copyright CiviCRM LLC (c) 2004-2014
32 * $Id$
33 *
34 */
35
36 require_once 'Mail/mime.php';
37
38 require_once 'ezc/Base/src/ezc_bootstrap.php';
39 require_once 'ezc/autoload/mail_autoload.php';
40 class CRM_Mailing_Event_BAO_Reply extends CRM_Mailing_Event_DAO_Reply {
41
42 /**
43 * class constructor
44 */
45 function __construct() {
46 parent::__construct();
47 }
48
49 /**
50 * Register a reply event.
51 *
52 * @param int $job_id The job ID of the reply
53 * @param int $queue_id The queue event id
54 * @param string $hash The hash
55 *
56 * @param null $replyto
57 *
58 * @return object|null The mailing object, or null on failure
59 * @access public
60 * @static
61 */
62 public static function &reply($job_id, $queue_id, $hash, $replyto = NULL) {
63 /* First make sure there's a matching queue event */
64
65 $q = CRM_Mailing_Event_BAO_Queue::verify($job_id, $queue_id, $hash);
66
67 $success = NULL;
68
69 if (!$q) {
70 return $success;
71 }
72
73 $mailing = new CRM_Mailing_BAO_Mailing();
74 $mailings = CRM_Mailing_BAO_Mailing::getTableName();
75 $jobs = CRM_Mailing_BAO_MailingJob::getTableName();
76 $mailing->query(
77 "SELECT * FROM $mailings
78 INNER JOIN $jobs
79 ON $jobs.mailing_id = $mailings.id
80 WHERE $jobs.id = {$q->job_id}"
81 );
82 $mailing->fetch();
83 if ($mailing->auto_responder) {
84 self::autoRespond($mailing, $queue_id, $replyto);
85 }
86
87 $re = new CRM_Mailing_Event_BAO_Reply();
88 $re->event_queue_id = $queue_id;
89 $re->time_stamp = date('YmdHis');
90 $re->save();
91
92 if (!$mailing->forward_replies || empty($mailing->replyto_email)) {
93 return $success;
94 }
95
96 return $mailing;
97 }
98
99 /**
100 * Forward a mailing reply
101 *
102 * @param int $queue_id Queue event ID of the sender
103 * @param string $mailing The mailing object
104 * @param string $bodyTxt text part of the body (ignored if $fullEmail provided)
105 * @param string $replyto Reply-to of the incoming message
106 * @param string $bodyHTML HTML part of the body (ignored if $fullEmail provided)
107 * @param string $fullEmail whole email to forward in one string
108 *
109 * @return void
110 * @access public
111 * @static
112 */
113 public static function send($queue_id, &$mailing, &$bodyTxt, $replyto, &$bodyHTML = NULL, &$fullEmail = NULL) {
114 $domain = CRM_Core_BAO_Domain::getDomain();
115 $emails = CRM_Core_BAO_Email::getTableName();
116 $queue = CRM_Mailing_Event_BAO_Queue::getTableName();
117 $contacts = CRM_Contact_BAO_Contact::getTableName();
118
119 $eq = new CRM_Core_DAO();
120 $eq->query("SELECT $contacts.display_name as display_name,
121 $emails.email as email,
122 $queue.job_id as job_id,
123 $queue.hash as hash
124 FROM $queue
125 INNER JOIN $contacts
126 ON $queue.contact_id = $contacts.id
127 INNER JOIN $emails
128 ON $queue.email_id = $emails.id
129 WHERE $queue.id = " . CRM_Utils_Type::escape($queue_id, 'Integer')
130 );
131 $eq->fetch();
132
133 if ($fullEmail) {
134 // parse the email and set a new destination
135 $parser = new ezcMailParser;
136 $set = new ezcMailVariableSet($fullEmail);
137 $parsed = array_shift($parser->parseMail($set));
138 $parsed->to = array(new ezcMailAddress($mailing->replyto_email));
139
140 // CRM-5567: we need to set Reply-To: so that any response
141 // to the forward goes to the sender of the reply
142 $parsed->setHeader('Reply-To', $replyto instanceof ezcMailAddress ? $replyto : $parsed->from->__toString());
143
144 // $h must be an array, so we can't use generateHeaders()'s result,
145 // but we have to regenerate the headers because we changed To
146 $parsed->generateHeaders();
147 $h = $parsed->headers->getCaseSensitiveArray();
148 $b = $parsed->generateBody();
149
150 // strip Return-Path of possible bounding brackets, CRM-4502
151 if (!empty($h['Return-Path'])) {
152 $h['Return-Path'] = trim($h['Return-Path'], '<>');
153 }
154
155 // FIXME: ugly hack - find the first MIME boundary in
156 // the body and make the boundary in the header match it
157 $ct = $h['Content-Type'];
158 if (substr_count($ct, 'boundary=')) {
159 $matches = array();
160 preg_match('/^--(.*)$/m', $b, $matches);
161 $boundary = rtrim($matches[1]);
162 $parts = explode('boundary=', $ct);
163 $ct = "{$parts[0]} boundary=\"$boundary\"";
164 }
165 }
166 else {
167 $emailDomain = CRM_Core_BAO_MailSettings::defaultDomain();
168
169 if (empty($eq->display_name)) {
170 $from = $eq->email;
171 }
172 else {
173 $from = "\"{$eq->display_name}\" <{$eq->email}>";
174 }
175
176 $message = new Mail_mime("\n");
177
178 $headers = array(
179 'Subject' => "Re: {$mailing->subject}",
180 'To' => $mailing->replyto_email,
181 'From' => $from,
182 'Reply-To' => empty($replyto) ? $eq->email : $replyto,
183 'Return-Path' => "do-not-reply@{$emailDomain}",
184 );
185
186 $message->setTxtBody($bodyTxt);
187 $message->setHTMLBody($bodyHTML);
188 $b = CRM_Utils_Mail::setMimeParams($message);
189 $h = $message->headers($headers);
190 }
191
192 CRM_Mailing_BAO_Mailing::addMessageIdHeader($h, 'r', $eq->job_id, $queue_id, $eq->hash);
193 $config = CRM_Core_Config::singleton();
194 $mailer = $config->getMailer();
195
196 if (is_object($mailer)) {
197 $errorScope = CRM_Core_TemporaryErrorScope::ignoreException();
198 $mailer->send($mailing->replyto_email, $h, $b);
199 unset($errorScope);
200 }
201 }
202
203 /**
204 * Send an automated response
205 *
206 * @param object $mailing The mailing object
207 * @param int $queue_id The queue ID
208 * @param string $replyto Optional reply-to from the reply
209 *
210 * @return void
211 * @access private
212 * @static
213 */
214 private static function autoRespond(&$mailing, $queue_id, $replyto) {
215 $config = CRM_Core_Config::singleton();
216
217 $contacts = CRM_Contact_DAO_Contact::getTableName();
218 $email = CRM_Core_DAO_Email::getTableName();
219 $queue = CRM_Mailing_Event_DAO_Queue::getTableName();
220
221 $eq = new CRM_Core_DAO();
222 $eq->query(
223 "SELECT $contacts.preferred_mail_format as format,
224 $email.email as email,
225 $queue.job_id as job_id,
226 $queue.hash as hash
227 FROM $contacts
228 INNER JOIN $queue ON $queue.contact_id = $contacts.id
229 INNER JOIN $email ON $queue.email_id = $email.id
230 WHERE $queue.id = " . CRM_Utils_Type::escape($queue_id, 'Integer')
231 );
232 $eq->fetch();
233
234 $to = empty($replyto) ? $eq->email : $replyto;
235
236 $component = new CRM_Mailing_BAO_Component();
237 $component->id = $mailing->reply_id;
238 $component->find(TRUE);
239
240 $message = new Mail_Mime("\n");
241
242 $domain = CRM_Core_BAO_Domain::getDomain();
243 list($domainEmailName, $_) = CRM_Core_BAO_Domain::getNameAndEmail();
244
245 $emailDomain = CRM_Core_BAO_MailSettings::defaultDomain();
246
247 $headers = array(
248 'Subject' => $component->subject,
249 'To' => $to,
250 'From' => "\"$domainEmailName\" <do-not-reply@$emailDomain>",
251 'Reply-To' => "do-not-reply@$emailDomain",
252 'Return-Path' => "do-not-reply@$emailDomain",
253 );
254
255 /* TODO: do we need reply tokens? */
256
257 $html = $component->body_html;
258 if ($component->body_text) {
259 $text = $component->body_text;
260 }
261 else {
262 $text = CRM_Utils_String::htmlToText($component->body_html);
263 }
264
265 $bao = new CRM_Mailing_BAO_Mailing();
266 $bao->body_text = $text;
267 $bao->body_html = $html;
268 $tokens = $bao->getTokens();
269
270 if ($eq->format == 'HTML' || $eq->format == 'Both') {
271 $html = CRM_Utils_Token::replaceDomainTokens($html, $domain, TRUE, $tokens['html']);
272 $html = CRM_Utils_Token::replaceMailingTokens($html, $mailing, NULL, $tokens['html']);
273 $message->setHTMLBody($html);
274 }
275 if (!$html || $eq->format == 'Text' || $eq->format == 'Both') {
276 $text = CRM_Utils_Token::replaceDomainTokens($text, $domain, FALSE, $tokens['text']);
277 $text = CRM_Utils_Token::replaceMailingTokens($text, $mailing, NULL, $tokens['text']);
278 $message->setTxtBody($text);
279 }
280
281 $b = CRM_Utils_Mail::setMimeParams($message);
282 $h = $message->headers($headers);
283 CRM_Mailing_BAO_Mailing::addMessageIdHeader($h, 'a', $eq->job_id, queue_id, $eq->hash);
284
285 $mailer = $config->getMailer();
286 if (is_object($mailer)) {
287 $errorScope = CRM_Core_TemporaryErrorScope::ignoreException();
288 $mailer->send($to, $h, $b);
289 unset($errorScope);
290 }
291 }
292
293 /**
294 * Get row count for the event selector
295 *
296 * @param int $mailing_id ID of the mailing
297 * @param int $job_id Optional ID of a job to filter on
298 * @param boolean $is_distinct Group by queue ID?
299 *
300 * @return int Number of rows in result set
301 * @access public
302 * @static
303 */
304 public static function getTotalCount($mailing_id, $job_id = NULL,
305 $is_distinct = FALSE
306 ) {
307 $dao = new CRM_Core_DAO();
308
309 $reply = self::getTableName();
310 $queue = CRM_Mailing_Event_BAO_Queue::getTableName();
311 $mailing = CRM_Mailing_BAO_Mailing::getTableName();
312 $job = CRM_Mailing_BAO_MailingJob::getTableName();
313
314 $query = "
315 SELECT COUNT($reply.id) as reply
316 FROM $reply
317 INNER JOIN $queue
318 ON $reply.event_queue_id = $queue.id
319 INNER JOIN $job
320 ON $queue.job_id = $job.id
321 INNER JOIN $mailing
322 ON $job.mailing_id = $mailing.id
323 AND $job.is_test = 0
324 WHERE $mailing.id = " . CRM_Utils_Type::escape($mailing_id, 'Integer');
325
326 if (!empty($job_id)) {
327 $query .= " AND $job.id = " . CRM_Utils_Type::escape($job_id, 'Integer');
328 }
329
330 if ($is_distinct) {
331 $query .= " GROUP BY $queue.id ";
332 }
333
334 // query was missing
335 $dao->query($query);
336
337 if ($dao->fetch()) {
338 return $dao->reply;
339 }
340
341 return NULL;
342 }
343
344 /**
345 * Get rows for the event browser
346 *
347 * @param int $mailing_id ID of the mailing
348 * @param int $job_id optional ID of the job
349 * @param boolean $is_distinct Group by queue id?
350 * @param int $offset Offset
351 * @param int $rowCount Number of rows
352 * @param array $sort sort array
353 *
354 * @return array Result set
355 * @access public
356 * @static
357 */
358 public static function &getRows($mailing_id, $job_id = NULL,
359 $is_distinct = FALSE, $offset = NULL, $rowCount = NULL, $sort = NULL
360 ) {
361
362 $dao = new CRM_Core_Dao();
363
364 $reply = self::getTableName();
365 $queue = CRM_Mailing_Event_BAO_Queue::getTableName();
366 $mailing = CRM_Mailing_BAO_Mailing::getTableName();
367 $job = CRM_Mailing_BAO_MailingJob::getTableName();
368 $contact = CRM_Contact_BAO_Contact::getTableName();
369 $email = CRM_Core_BAO_Email::getTableName();
370
371 $query = "
372 SELECT $contact.display_name as display_name,
373 $contact.id as contact_id,
374 $email.email as email,
375 $reply.time_stamp as date
376 FROM $contact
377 INNER JOIN $queue
378 ON $queue.contact_id = $contact.id
379 INNER JOIN $email
380 ON $queue.email_id = $email.id
381 INNER JOIN $reply
382 ON $reply.event_queue_id = $queue.id
383 INNER JOIN $job
384 ON $queue.job_id = $job.id
385 INNER JOIN $mailing
386 ON $job.mailing_id = $mailing.id
387 AND $job.is_test = 0
388 WHERE $mailing.id = " . CRM_Utils_Type::escape($mailing_id, 'Integer');
389
390 if (!empty($job_id)) {
391 $query .= " AND $job.id = " . CRM_Utils_Type::escape($job_id, 'Integer');
392 }
393
394 if ($is_distinct) {
395 $query .= " GROUP BY $queue.id ";
396 }
397
398 $orderBy = "sort_name ASC, {$reply}.time_stamp DESC";
399 if ($sort) {
400 if (is_string($sort)) {
401 $sort = CRM_Utils_Type::escape($sort, 'String');
402 $orderBy = $sort;
403 }
404 else {
405 $orderBy = trim($sort->orderBy());
406 }
407 }
408
409 $query .= " ORDER BY {$orderBy} ";
410
411 if ($offset || $rowCount) {
412 //Added "||$rowCount" to avoid displaying all records on first page
413 $query .= ' LIMIT ' . CRM_Utils_Type::escape($offset, 'Integer') . ', ' . CRM_Utils_Type::escape($rowCount, 'Integer');
414 }
415
416 $dao->query($query);
417
418 $results = array();
419
420 while ($dao->fetch()) {
421 $url = CRM_Utils_System::url('civicrm/contact/view',
422 "reset=1&cid={$dao->contact_id}"
423 );
424 $results[] = array(
425 'name' => "<a href=\"$url\">{$dao->display_name}</a>",
426 'email' => $dao->email,
427 'date' => CRM_Utils_Date::customFormat($dao->date),
428 );
429 }
430 return $results;
431 }
432 }
433