(NFC) Update CRM/Badge CRM/Campaign CRM/Case to be up to date with a newer coder
[civicrm-core.git] / CRM / Case / BAO / Case.php
1 <?php
2 /*
3 +--------------------------------------------------------------------+
4 | CiviCRM version 5 |
5 +--------------------------------------------------------------------+
6 | Copyright CiviCRM LLC (c) 2004-2019 |
7 +--------------------------------------------------------------------+
8 | This file is a part of CiviCRM. |
9 | |
10 | CiviCRM is free software; you can copy, modify, and distribute it |
11 | under the terms of the GNU Affero General Public License |
12 | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
13 | |
14 | CiviCRM is distributed in the hope that it will be useful, but |
15 | WITHOUT ANY WARRANTY; without even the implied warranty of |
16 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
17 | See the GNU Affero General Public License for more details. |
18 | |
19 | You should have received a copy of the GNU Affero General Public |
20 | License and the CiviCRM Licensing Exception along |
21 | with this program; if not, contact CiviCRM LLC |
22 | at info[AT]civicrm[DOT]org. If you have questions about the |
23 | GNU Affero General Public License or the licensing of CiviCRM, |
24 | see the CiviCRM license FAQ at http://civicrm.org/licensing |
25 +--------------------------------------------------------------------+
26 */
27
28 /**
29 *
30 * @package CRM
31 * @copyright CiviCRM LLC (c) 2004-2019
32 */
33
34 /**
35 * This class contains the functions for Case Management.
36 */
37 class CRM_Case_BAO_Case extends CRM_Case_DAO_Case {
38
39 /**
40 * Static field for all the case information that we can potentially export.
41 *
42 * @var array
43 */
44 public static $_exportableFields = NULL;
45
46 /**
47 * Class constructor.
48 */
49 public function __construct() {
50 parent::__construct();
51 }
52
53 /**
54 * Is CiviCase enabled?
55 *
56 * @return bool
57 */
58 public static function enabled() {
59 $config = CRM_Core_Config::singleton();
60 return in_array('CiviCase', $config->enableComponents);
61 }
62
63 /**
64 * Create a case object.
65 *
66 * The function extracts all the params it needs to initialize the create a
67 * case object. the params array could contain additional unused name/value
68 * pairs
69 *
70 * @param array $params
71 * (reference ) an assoc array of name/value pairs.
72 *
73 * @return CRM_Case_BAO_Case
74 */
75 public static function add(&$params) {
76 $caseDAO = new CRM_Case_DAO_Case();
77 $caseDAO->copyValues($params);
78 $result = $caseDAO->save();
79 // Get other case values (required by XML processor), this adds to $result array
80 $caseDAO->find(TRUE);
81 return $result;
82 }
83
84 /**
85 * Takes an associative array and creates a case object.
86 *
87 * @param array $params
88 * (reference) an assoc array of name/value pairs.
89 *
90 * @return CRM_Case_BAO_Case
91 */
92 public static function &create(&$params) {
93 // CRM-20958 - These fields are managed by MySQL triggers. Watch out for clients resaving stale timestamps.
94 unset($params['created_date']);
95 unset($params['modified_date']);
96 $caseStatus = CRM_Case_PseudoConstant::caseStatus('name');
97 // for resolved case the end date should set to now
98 if (!empty($params['status_id']) && $params['status_id'] == array_search('Closed', $caseStatus)) {
99 $params['end_date'] = date("Ymd");
100 }
101
102 $transaction = new CRM_Core_Transaction();
103
104 if (!empty($params['id'])) {
105 CRM_Utils_Hook::pre('edit', 'Case', $params['id'], $params);
106 }
107 else {
108 CRM_Utils_Hook::pre('create', 'Case', NULL, $params);
109 }
110
111 $case = self::add($params);
112
113 if (!empty($params['custom']) &&
114 is_array($params['custom'])
115 ) {
116 CRM_Core_BAO_CustomValueTable::store($params['custom'], 'civicrm_case', $case->id);
117 }
118
119 if (is_a($case, 'CRM_Core_Error')) {
120 $transaction->rollback();
121 return $case;
122 }
123
124 if (!empty($params['id'])) {
125 CRM_Utils_Hook::post('edit', 'Case', $case->id, $case);
126 }
127 else {
128 CRM_Utils_Hook::post('create', 'Case', $case->id, $case);
129 }
130 $transaction->commit();
131
132 //we are not creating log for case
133 //since case log can be tracked using log for activity.
134 return $case;
135 }
136
137 /**
138 * Process case activity add/delete
139 * takes an associative array and
140 *
141 * @param array $params
142 * (reference ) an assoc array of name/value pairs.
143 *
144 */
145 public static function processCaseActivity(&$params) {
146 $caseActivityDAO = new CRM_Case_DAO_CaseActivity();
147 $caseActivityDAO->activity_id = $params['activity_id'];
148 $caseActivityDAO->case_id = $params['case_id'];
149
150 $caseActivityDAO->find(TRUE);
151 $caseActivityDAO->save();
152 }
153
154 /**
155 * Get the case subject for Activity.
156 *
157 * @param int $activityId
158 * Activity id.
159 *
160 * @return string|null
161 */
162 public static function getCaseSubject($activityId) {
163 $caseActivity = new CRM_Case_DAO_CaseActivity();
164 $caseActivity->activity_id = $activityId;
165 if ($caseActivity->find(TRUE)) {
166 return CRM_Core_DAO::getFieldValue('CRM_Case_BAO_Case', $caseActivity->case_id, 'subject');
167 }
168 return NULL;
169 }
170
171 /**
172 * Get the case type.
173 *
174 * @param int $caseId
175 * @param string $colName
176 *
177 * @return string
178 * case type
179 */
180 public static function getCaseType($caseId, $colName = 'title') {
181 $query = "
182 SELECT civicrm_case_type.{$colName} FROM civicrm_case
183 LEFT JOIN civicrm_case_type ON
184 civicrm_case.case_type_id = civicrm_case_type.id
185 WHERE civicrm_case.id = %1";
186
187 $queryParams = array(1 => array($caseId, 'Integer'));
188
189 return CRM_Core_DAO::singleValueQuery($query, $queryParams);
190 }
191
192 /**
193 * Delete the record that are associated with this case.
194 * record are deleted from case
195 *
196 * @param int $caseId
197 * Id of the case to delete.
198 *
199 * @param bool $moveToTrash
200 *
201 * @return bool
202 * is successful
203 */
204 public static function deleteCase($caseId, $moveToTrash = FALSE) {
205 CRM_Utils_Hook::pre('delete', 'Case', $caseId, CRM_Core_DAO::$_nullArray);
206
207 //delete activities
208 $activities = self::getCaseActivityDates($caseId);
209 if ($activities) {
210 foreach ($activities as $value) {
211 CRM_Activity_BAO_Activity::deleteActivity($value, $moveToTrash);
212 }
213 }
214
215 if (!$moveToTrash) {
216 $transaction = new CRM_Core_Transaction();
217 }
218 $case = new CRM_Case_DAO_Case();
219 $case->id = $caseId;
220 if (!$moveToTrash) {
221 $result = $case->delete();
222 $transaction->commit();
223 }
224 else {
225 $result = $case->is_deleted = 1;
226 $case->save();
227 }
228
229 if ($result) {
230 // CRM-7364, disable relationships
231 self::enableDisableCaseRelationships($caseId, FALSE);
232
233 CRM_Utils_Hook::post('delete', 'Case', $caseId, $case);
234
235 // remove case from recent items.
236 $caseRecent = array(
237 'id' => $caseId,
238 'type' => 'Case',
239 );
240 CRM_Utils_Recent::del($caseRecent);
241 return TRUE;
242 }
243
244 return FALSE;
245 }
246
247 /**
248 * Enable disable case related relationships.
249 *
250 * @param int $caseId
251 * Case id.
252 * @param bool $enable
253 * Action.
254 */
255 public static function enableDisableCaseRelationships($caseId, $enable) {
256 $contactIds = self::retrieveContactIdsByCaseId($caseId);
257 if (!empty($contactIds)) {
258 foreach ($contactIds as $cid) {
259 $roles = self::getCaseRoles($cid, $caseId);
260 if (!empty($roles)) {
261 $relationshipIds = implode(',', array_keys($roles));
262 $enable = (int) $enable;
263 $query = "UPDATE civicrm_relationship SET is_active = {$enable}
264 WHERE id IN ( {$relationshipIds} )";
265 CRM_Core_DAO::executeQuery($query);
266 }
267 }
268 }
269 }
270
271 /**
272 * Retrieve contact_id by case_id.
273 *
274 * @param int $caseId
275 * ID of the case.
276 *
277 * @param int $contactID
278 * @param int $startArrayAt This is to support legacy calls to Case.Get API which may rely on the first array index being set to 1
279 *
280 * @return array
281 */
282 public static function retrieveContactIdsByCaseId($caseId, $contactID = NULL, $startArrayAt = 0) {
283 $caseContact = new CRM_Case_DAO_CaseContact();
284 $caseContact->case_id = $caseId;
285 $caseContact->find();
286 $contactArray = array();
287 $count = $startArrayAt;
288 while ($caseContact->fetch()) {
289 if ($contactID != $caseContact->contact_id) {
290 $contactArray[$count] = $caseContact->contact_id;
291 $count++;
292 }
293 }
294
295 return $contactArray;
296 }
297
298 /**
299 * Look up a case using an activity ID.
300 *
301 * @param int $activityId
302 *
303 * @return int, case ID
304 */
305 public static function getCaseIdByActivityId($activityId) {
306 $originalId = CRM_Core_DAO::singleValueQuery(
307 'SELECT original_id FROM civicrm_activity WHERE id = %1',
308 array('1' => array($activityId, 'Integer'))
309 );
310 $caseId = CRM_Core_DAO::singleValueQuery(
311 'SELECT case_id FROM civicrm_case_activity WHERE activity_id in (%1,%2)',
312 array(
313 '1' => array($activityId, 'Integer'),
314 '2' => array($originalId ? $originalId : $activityId, 'Integer'),
315 )
316 );
317 return $caseId;
318 }
319
320 /**
321 * Retrieve contact names by caseId.
322 *
323 * @param int $caseId
324 * ID of the case.
325 *
326 * @return array
327 */
328 public static function getContactNames($caseId) {
329 $contactNames = array();
330 if (!$caseId) {
331 return $contactNames;
332 }
333
334 $query = "
335 SELECT contact_a.sort_name name,
336 contact_a.display_name as display_name,
337 contact_a.id cid,
338 contact_a.birth_date as birth_date,
339 ce.email as email,
340 cp.phone as phone
341 FROM civicrm_contact contact_a
342 LEFT JOIN civicrm_case_contact ON civicrm_case_contact.contact_id = contact_a.id
343 LEFT JOIN civicrm_email ce ON ( ce.contact_id = contact_a.id AND ce.is_primary = 1)
344 LEFT JOIN civicrm_phone cp ON ( cp.contact_id = contact_a.id AND cp.is_primary = 1)
345 WHERE contact_a.is_deleted = 0 AND civicrm_case_contact.case_id = %1
346 ORDER BY civicrm_case_contact.id";
347
348 $dao = CRM_Core_DAO::executeQuery($query,
349 array(1 => array($caseId, 'Integer'))
350 );
351 while ($dao->fetch()) {
352 $contactNames[$dao->cid]['contact_id'] = $dao->cid;
353 $contactNames[$dao->cid]['sort_name'] = $dao->name;
354 $contactNames[$dao->cid]['display_name'] = $dao->display_name;
355 $contactNames[$dao->cid]['email'] = $dao->email;
356 $contactNames[$dao->cid]['phone'] = $dao->phone;
357 $contactNames[$dao->cid]['birth_date'] = $dao->birth_date;
358 $contactNames[$dao->cid]['role'] = ts('Client');
359 }
360
361 return $contactNames;
362 }
363
364 /**
365 * Retrieve case_id by contact_id.
366 *
367 * @param int $contactID
368 * @param bool $includeDeleted
369 * Include the deleted cases in result.
370 * @param null $caseType
371 *
372 * @return array
373 */
374 public static function retrieveCaseIdsByContactId($contactID, $includeDeleted = FALSE, $caseType = NULL) {
375 $query = "
376 SELECT ca.id as id
377 FROM civicrm_case_contact cc
378 INNER JOIN civicrm_case ca ON cc.case_id = ca.id
379 ";
380 if (isset($caseType)) {
381 $query .=
382 "INNER JOIN civicrm_case_type ON civicrm_case_type.id = ca.case_type_id
383 WHERE cc.contact_id = %1 AND civicrm_case_type.name = '{$caseType}'";
384 }
385 if (!isset($caseType)) {
386 $query .= "WHERE cc.contact_id = %1";
387 }
388 if (!$includeDeleted) {
389 $query .= " AND ca.is_deleted = 0";
390 }
391
392 $params = array(1 => array($contactID, 'Integer'));
393 $dao = CRM_Core_DAO::executeQuery($query, $params);
394
395 $caseArray = array();
396 while ($dao->fetch()) {
397 $caseArray[] = $dao->id;
398 }
399
400 return $caseArray;
401 }
402
403 /**
404 * @param string $type
405 * @param int $userID
406 * @param string $condition
407 *
408 * @return string
409 */
410 public static function getCaseActivityCountQuery($type = 'upcoming', $userID, $condition = NULL) {
411 return sprintf(" SELECT COUNT(*) FROM (%s) temp ", self::getCaseActivityQuery($type, $userID, $condition));
412 }
413
414 /**
415 * @param string $type
416 * @param int $userID
417 * @param string $condition
418 * @param string $limit
419 * @param string $order
420 *
421 * @return string
422 */
423 public static function getCaseActivityQuery($type = 'upcoming', $userID, $condition = NULL, $limit = NULL, $order = NULL) {
424 $selectClauses = array(
425 'civicrm_case.id as case_id',
426 'civicrm_case.subject as case_subject',
427 'civicrm_contact.id as contact_id',
428 'civicrm_contact.sort_name as sort_name',
429 'civicrm_phone.phone as phone',
430 'civicrm_contact.contact_type as contact_type',
431 'civicrm_contact.contact_sub_type as contact_sub_type',
432 't_act.activity_type_id',
433 'c_type.title as case_type',
434 'civicrm_case.case_type_id as case_type_id',
435 'cov_status.label as case_status',
436 'cov_status.label as case_status_name',
437 't_act.status_id',
438 'civicrm_case.start_date as case_start_date',
439 'case_relation_type.label_b_a as case_role',
440 );
441
442 if ($type == 'upcoming') {
443 $selectClauses = array_merge($selectClauses, array(
444 't_act.desired_date as case_scheduled_activity_date',
445 't_act.id as case_scheduled_activity_id',
446 't_act.act_type_name as case_scheduled_activity_type_name',
447 't_act.act_type AS case_scheduled_activity_type',
448 ));
449 }
450 elseif ($type == 'recent') {
451 $selectClauses = array_merge($selectClauses, array(
452 't_act.desired_date as case_recent_activity_date',
453 't_act.id as case_recent_activity_id',
454 't_act.act_type_name as case_recent_activity_type_name',
455 't_act.act_type AS case_recent_activity_type',
456 ));
457 }
458 elseif ($type == 'any') {
459 $selectClauses = array_merge($selectClauses, array(
460 't_act.desired_date as case_activity_date',
461 't_act.id as case_activity_id',
462 't_act.act_type_name as case_activity_type_name',
463 't_act.act_type AS case_activity_type',
464 ));
465 }
466
467 $query = CRM_Contact_BAO_Query::appendAnyValueToSelect($selectClauses, 'case_id');
468
469 $query .= " FROM civicrm_case
470 INNER JOIN civicrm_case_contact ON civicrm_case.id = civicrm_case_contact.case_id
471 INNER JOIN civicrm_contact ON civicrm_case_contact.contact_id = civicrm_contact.id ";
472
473 if ($type == 'upcoming') {
474 // This gets the earliest activity per case that's scheduled within 14 days from now.
475 // Note we have an inner select to get the min activity id in order to remove duplicates in case there are two with the same datetime.
476 // In this case we don't really care which one, so min(id) works.
477 // optimized in CRM-11837
478 $query .= " INNER JOIN
479 (
480 SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
481 FROM (
482 SELECT *
483 FROM (
484 SELECT *
485 FROM civicrm_view_case_activity_upcoming
486 ORDER BY activity_date_time ASC, id ASC
487 ) AS upcomingOrdered
488 ) AS act
489 LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
490 LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
491 ) AS t_act
492 ";
493 }
494 elseif ($type == 'recent') {
495 // Similarly, the most recent activity in the past 14 days, and exclude scheduled.
496 //improve query performance - CRM-10598
497 $query .= " INNER JOIN
498 (
499 SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
500 FROM (
501 SELECT *
502 FROM (
503 SELECT *
504 FROM civicrm_view_case_activity_recent
505 ORDER BY activity_date_time DESC, id ASC
506 ) AS recentOrdered
507 ) AS act
508 LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
509 LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
510 ) AS t_act ";
511 }
512 elseif ($type == 'any') {
513 $query .= " LEFT JOIN
514 (
515 SELECT ca4.case_id, act4.id AS id, act4.activity_date_time AS desired_date, act4.activity_type_id, act4.status_id, aov.name AS act_type_name, aov.label AS act_type
516 FROM civicrm_activity act4
517 LEFT JOIN civicrm_case_activity ca4
518 ON ca4.activity_id = act4.id
519 AND act4.is_current_revision = 1
520 LEFT JOIN civicrm_option_group aog
521 ON aog.name='activity_type'
522 LEFT JOIN civicrm_option_value aov
523 ON aov.option_group_id = aog.id
524 AND aov.value = act4.activity_type_id
525 ) AS t_act";
526 }
527
528 $query .= "
529 ON t_act.case_id = civicrm_case.id
530 LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = civicrm_contact.id AND civicrm_phone.is_primary=1)
531 LEFT JOIN civicrm_relationship case_relationship
532 ON ( case_relationship.contact_id_a = civicrm_case_contact.contact_id AND case_relationship.contact_id_b = {$userID} AND case_relationship.is_active AND case_relationship.case_id = civicrm_case.id )
533 LEFT JOIN civicrm_relationship_type case_relation_type
534 ON ( case_relation_type.id = case_relationship.relationship_type_id
535 AND case_relation_type.id = case_relationship.relationship_type_id )
536
537 LEFT JOIN civicrm_case_type c_type
538 ON civicrm_case.case_type_id = c_type.id
539
540 LEFT JOIN civicrm_option_group cog_status
541 ON cog_status.name = 'case_status'
542
543 LEFT JOIN civicrm_option_value cov_status
544 ON ( civicrm_case.status_id = cov_status.value
545 AND cog_status.id = cov_status.option_group_id )
546 ";
547
548 if ($condition) {
549 // CRM-8749 backwards compatibility - callers of this function expect to start $condition with "AND"
550 $query .= " WHERE (1) AND $condition ";
551 }
552 $query .= " GROUP BY case_id ";
553
554 if ($order) {
555 $query .= $order;
556 }
557 else {
558 if ($type == 'upcoming') {
559 $query .= " ORDER BY case_scheduled_activity_date ASC ";
560 }
561 elseif ($type == 'recent') {
562 $query .= " ORDER BY case_recent_activity_date ASC ";
563 }
564 elseif ($type == 'any') {
565 $query .= " ORDER BY case_activity_date ASC ";
566 }
567 }
568
569 if ($limit) {
570 $query .= $limit;
571 }
572
573 return $query;
574 }
575
576 /**
577 * Retrieve cases related to particular contact or whole contact used in Dashboard and Tab.
578 *
579 * @param bool $allCases
580 * @param array $params
581 * @param string $context
582 * @param bool $getCount
583 *
584 * @return array
585 * Array of Cases
586 */
587 public static function getCases($allCases = TRUE, $params = array(), $context = 'dashboard', $getCount = FALSE) {
588 $condition = NULL;
589 $casesList = array();
590
591 // validate access for own cases.
592 if (!self::accessCiviCase()) {
593 return $getCount ? 0 : $casesList;
594 }
595
596 // Return cached value instead of re-running query
597 if (isset(Civi::$statics[__CLASS__]['totalCount']) && $getCount) {
598 return Civi::$statics[__CLASS__]['totalCount'];
599 }
600
601 $type = CRM_Utils_Array::value('type', $params, 'upcoming');
602 $userID = CRM_Core_Session::singleton()->get('userID');
603
604 $caseActivityTypeColumn = 'case_activity_type_name';
605 $caseActivityDateColumn = 'case_activity_date';
606 $caseActivityIDColumn = 'case_activity_id';
607 if ($type == 'upcoming') {
608 $caseActivityDateColumn = 'case_scheduled_activity_date';
609 $caseActivityTypeColumn = 'case_scheduled_activity_type';
610 $caseActivityIDColumn = 'case_scheduled_activity_id';
611 }
612 elseif ($type == 'recent') {
613 $caseActivityDateColumn = 'case_recent_activity_date';
614 $caseActivityTypeColumn = 'case_recent_activity_type';
615 $caseActivityIDColumn = 'case_recent_activity_id';
616 }
617
618 // validate access for all cases.
619 if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) {
620 $allCases = FALSE;
621 }
622
623 $whereClauses = array('civicrm_case.is_deleted = 0 AND civicrm_contact.is_deleted <> 1');
624
625 if (!$allCases) {
626 $whereClauses[] .= " case_relationship.contact_id_b = {$userID} AND case_relationship.is_active ";
627 }
628 if (empty($params['status_id']) && ($type == 'upcoming' || $type == 'any')) {
629 $whereClauses[] = " civicrm_case.status_id != " . CRM_Core_PseudoConstant::getKey('CRM_Case_BAO_Case', 'case_status_id', 'Closed');
630 }
631
632 foreach (array('case_type_id', 'status_id') as $column) {
633 if (!empty($params[$column])) {
634 $whereClauses[] = sprintf("civicrm_case.%s IN (%s)", $column, $params[$column]);
635 }
636 }
637 $condition = implode(' AND ', $whereClauses);
638
639 Civi::$statics[__CLASS__]['totalCount'] = $totalCount = CRM_Core_DAO::singleValueQuery(self::getCaseActivityCountQuery($type, $userID, $condition));
640 if ($getCount) {
641 return $totalCount;
642 }
643 $casesList['total'] = $totalCount;
644
645 $limit = '';
646 if (!empty($params['rp'])) {
647 $params['offset'] = ($params['page'] - 1) * $params['rp'];
648 $params['rowCount'] = $params['rp'];
649 if (!empty($params['rowCount']) && $params['rowCount'] > 0) {
650 $limit = " LIMIT {$params['offset']}, {$params['rowCount']} ";
651 }
652 }
653
654 $order = NULL;
655 if (!empty($params['sortBy'])) {
656 if (strstr($params['sortBy'], 'date ')) {
657 $params['sortBy'] = str_replace('date', $caseActivityDateColumn, $params['sortBy']);
658 }
659 $order = "ORDER BY " . $params['sortBy'];
660 }
661
662 $query = self::getCaseActivityQuery($type, $userID, $condition, $limit, $order);
663 $result = CRM_Core_DAO::executeQuery($query);
664
665 $caseStatus = CRM_Core_OptionGroup::values('case_status', FALSE, FALSE, FALSE, " AND v.name = 'Urgent' ");
666
667 // we're going to use the usual actions, so doesn't make sense to duplicate definitions
668 $actions = CRM_Case_Selector_Search::links();
669
670 // check is the user has view/edit signer permission
671 $permissions = array(CRM_Core_Permission::VIEW);
672 if (CRM_Core_Permission::check('access all cases and activities') ||
673 (!$allCases && CRM_Core_Permission::check('access my cases and activities'))
674 ) {
675 $permissions[] = CRM_Core_Permission::EDIT;
676 }
677 if (CRM_Core_Permission::check('delete in CiviCase')) {
678 $permissions[] = CRM_Core_Permission::DELETE;
679 }
680 $mask = CRM_Core_Action::mask($permissions);
681
682 $caseTypes = CRM_Case_PseudoConstant::caseType('name');
683 foreach ($result->fetchAll() as $case) {
684 $key = $case['case_id'];
685 $casesList[$key] = array();
686 $casesList[$key]['DT_RowId'] = $case['case_id'];
687 $casesList[$key]['DT_RowAttr'] = array('data-entity' => 'case', 'data-id' => $case['case_id']);
688 $casesList[$key]['DT_RowClass'] = "crm-entity";
689
690 $casesList[$key]['activity_list'] = sprintf('<a title="%s" class="crm-expand-row" href="%s"></a>',
691 ts('Activities'),
692 CRM_Utils_System::url('civicrm/case/details', array('caseId' => $case['case_id'], 'cid' => $case['contact_id'], 'type' => $type))
693 );
694
695 $phone = empty($case['phone']) ? '' : '<br /><span class="description">' . $case['phone'] . '</span>';
696 $casesList[$key]['contact_id'] = sprintf('<a href="%s">%s</a>%s<br /><span class="description">%s: %d</span>',
697 CRM_Utils_System::url('civicrm/contact/view', array('cid' => $case['contact_id'])),
698 $case['sort_name'],
699 $phone,
700 ts('Case ID'),
701 $case['case_id']
702 );
703 $casesList[$key]['subject'] = $case['case_subject'];
704 $casesList[$key]['case_status'] = in_array($case['case_status'], $caseStatus) ? sprintf('<strong>%s</strong>', strtoupper($case['case_status'])) : $case['case_status'];
705 $casesList[$key]['case_type'] = $case['case_type'];
706 $casesList[$key]['case_role'] = CRM_Utils_Array::value('case_role', $case, '---');
707 $casesList[$key]['manager'] = self::getCaseManagerContact($caseTypes[$case['case_type_id']], $case['case_id']);
708
709 $casesList[$key]['date'] = $case[$caseActivityTypeColumn];
710 if (($actId = CRM_Utils_Array::value('case_scheduled_activity_id', $case)) ||
711 ($actId = CRM_Utils_Array::value('case_recent_activity_id', $case))
712 ) {
713 if (self::checkPermission($actId, 'view', $case['activity_type_id'], $userID)) {
714 if ($type == 'recent') {
715 $casesList[$key]['date'] = sprintf('<a class="action-item crm-hover-button" href="%s" title="%s">%s</a>',
716 CRM_Utils_System::url('civicrm/case/activity/view', array('reset' => 1, 'cid' => $case['contact_id'], 'aid' => $case[$caseActivityIDColumn])),
717 ts('View activity'),
718 $case[$caseActivityTypeColumn]
719 );
720 }
721 else {
722 $status = CRM_Utils_Date::overdue($case[$caseActivityDateColumn]) ? 'status-overdue' : 'status-scheduled';
723 $casesList[$key]['date'] = sprintf('<a class="crm-popup %s" href="%s" title="%s">%s</a> &nbsp;&nbsp;',
724 $status,
725 CRM_Utils_System::url('civicrm/case/activity/view', array('reset' => 1, 'cid' => $case['contact_id'], 'aid' => $case[$caseActivityIDColumn])),
726 ts('View activity'),
727 $case[$caseActivityTypeColumn]
728 );
729 }
730 }
731 if (isset($case['activity_type_id']) && self::checkPermission($actId, 'edit', $case['activity_type_id'], $userID)) {
732 $casesList[$key]['date'] .= sprintf('<a class="action-item crm-hover-button" href="%s" title="%s"><i class="crm-i fa-pencil"></i></a>',
733 CRM_Utils_System::url('civicrm/case/activity', array('reset' => 1, 'cid' => $case['contact_id'], 'caseid' => $case['case_id'], 'action' => 'update', 'id' => $actId)),
734 ts('Edit activity')
735 );
736 }
737 }
738 $casesList[$key]['date'] .= "<br/>" . CRM_Utils_Date::customFormat($case[$caseActivityDateColumn]);
739 $casesList[$key]['links'] = CRM_Core_Action::formLink($actions['primaryActions'], $mask,
740 array(
741 'id' => $case['case_id'],
742 'cid' => $case['contact_id'],
743 'cxt' => $context,
744 ),
745 ts('more'),
746 FALSE,
747 'case.actions.primary',
748 'Case',
749 $case['case_id']
750 );
751 }
752
753 return $casesList;
754 }
755
756 /**
757 * Get the summary of cases counts by type and status.
758 *
759 * @param bool $allCases
760 * @return array
761 */
762 public static function getCasesSummary($allCases = TRUE) {
763 $caseSummary = array();
764
765 //validate access for civicase.
766 if (!self::accessCiviCase()) {
767 return $caseSummary;
768 }
769
770 $userID = CRM_Core_Session::singleton()->get('userID');
771
772 //validate access for all cases.
773 if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) {
774 $allCases = FALSE;
775 }
776
777 $caseTypes = CRM_Case_PseudoConstant::caseType();
778 $caseStatuses = CRM_Case_PseudoConstant::caseStatus();
779 $caseTypes = array_flip($caseTypes);
780
781 // get statuses as headers for the table
782 $url = CRM_Utils_System::url('civicrm/case/search', "reset=1&force=1&all=1&status=");
783 foreach ($caseStatuses as $key => $name) {
784 $caseSummary['headers'][$key]['status'] = $name;
785 $caseSummary['headers'][$key]['url'] = $url . $key;
786 }
787
788 // build rows with actual data
789 $rows = array();
790 $myGroupByClause = $mySelectClause = $myCaseFromClause = $myCaseWhereClause = '';
791
792 if ($allCases) {
793 $userID = 'null';
794 $all = 1;
795 $case_owner = 1;
796 $myGroupByClause = ' GROUP BY civicrm_case.id';
797 }
798 else {
799 $all = 0;
800 $case_owner = 2;
801 $myCaseWhereClause = " AND case_relationship.contact_id_b = {$userID} AND case_relationship.is_active ";
802 $myGroupByClause = " GROUP BY CONCAT(case_relationship.case_id,'-',case_relationship.contact_id_b)";
803 }
804 $myGroupByClause .= ", case_status.label, status_id, case_type_id";
805
806 // FIXME: This query could be a lot more efficient if it used COUNT() instead of returning all rows and then counting them with php
807 $query = "
808 SELECT case_status.label AS case_status, status_id, civicrm_case_type.title AS case_type,
809 case_type_id, case_relationship.contact_id_b
810 FROM civicrm_case
811 INNER JOIN civicrm_case_contact cc on cc.case_id = civicrm_case.id
812 LEFT JOIN civicrm_case_type ON civicrm_case.case_type_id = civicrm_case_type.id
813 LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' )
814 LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value
815 AND option_group_case_status.id = case_status.option_group_id )
816 LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id
817 AND case_relationship.contact_id_b = {$userID} AND case_relationship.is_active )
818 WHERE is_deleted = 0 AND cc.contact_id IN (SELECT id FROM civicrm_contact WHERE is_deleted <> 1)
819 {$myCaseWhereClause} {$myGroupByClause}";
820
821 $res = CRM_Core_DAO::executeQuery($query);
822 while ($res->fetch()) {
823 if (!empty($rows[$res->case_type]) && !empty($rows[$res->case_type][$res->case_status])) {
824 $rows[$res->case_type][$res->case_status]['count'] = $rows[$res->case_type][$res->case_status]['count'] + 1;
825 }
826 else {
827 $rows[$res->case_type][$res->case_status] = array(
828 'count' => 1,
829 'url' => CRM_Utils_System::url('civicrm/case/search',
830 "reset=1&force=1&status={$res->status_id}&type={$res->case_type_id}&case_owner={$case_owner}"
831 ),
832 );
833 }
834 }
835 $caseSummary['rows'] = array_merge($caseTypes, $rows);
836
837 return $caseSummary;
838 }
839
840 /**
841 * Get Case roles.
842 *
843 * @param int $contactID
844 * Contact id.
845 * @param int $caseID
846 * Case id.
847 * @param int $relationshipID
848 * @param bool $activeOnly
849 *
850 * @return array
851 * case role / relationships
852 *
853 */
854 public static function getCaseRoles($contactID, $caseID, $relationshipID = NULL, $activeOnly = TRUE) {
855 $query = '
856 SELECT rel.id as civicrm_relationship_id,
857 con.sort_name as sort_name,
858 civicrm_email.email as email,
859 civicrm_phone.phone as phone,
860 con.id as civicrm_contact_id,
861 IF(rel.contact_id_a = %1, civicrm_relationship_type.label_a_b, civicrm_relationship_type.label_b_a) as relation,
862 civicrm_relationship_type.id as relation_type,
863 IF(rel.contact_id_a = %1, "a_b", "b_a") as relationship_direction
864 FROM civicrm_relationship rel
865 INNER JOIN civicrm_relationship_type ON rel.relationship_type_id = civicrm_relationship_type.id
866 INNER JOIN civicrm_contact con ON ((con.id <> %1 AND con.id IN (rel.contact_id_a, rel.contact_id_b)) OR (con.id = %1 AND rel.contact_id_b = rel.contact_id_a AND rel.contact_id_a = %1 AND rel.is_active))
867 LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = con.id AND civicrm_phone.is_primary = 1)
868 LEFT JOIN civicrm_email ON (civicrm_email.contact_id = con.id AND civicrm_email.is_primary = 1)
869 WHERE (rel.contact_id_a = %1 OR rel.contact_id_b = %1) AND rel.case_id = %2
870 AND con.is_deleted = 0';
871
872 if ($activeOnly) {
873 $query .= ' AND rel.is_active = 1 AND (rel.end_date IS NULL OR rel.end_date > NOW())';
874 }
875
876 $params = array(
877 1 => array($contactID, 'Positive'),
878 2 => array($caseID, 'Positive'),
879 );
880
881 if ($relationshipID) {
882 $query .= ' AND rel.id = %3 ';
883 $params[3] = array($relationshipID, 'Integer');
884 }
885 $dao = CRM_Core_DAO::executeQuery($query, $params);
886
887 $values = array();
888 while ($dao->fetch()) {
889 $rid = $dao->civicrm_relationship_id;
890 $values[$rid]['cid'] = $dao->civicrm_contact_id;
891 $values[$rid]['relation'] = $dao->relation;
892 $values[$rid]['name'] = $dao->sort_name;
893 $values[$rid]['email'] = $dao->email;
894 $values[$rid]['phone'] = $dao->phone;
895 $values[$rid]['relation_type'] = $dao->relation_type;
896 $values[$rid]['rel_id'] = $dao->civicrm_relationship_id;
897 $values[$rid]['client_id'] = $contactID;
898 $values[$rid]['relationship_direction'] = $dao->relationship_direction;
899 }
900
901 return $values;
902 }
903
904 /**
905 * Get Case Activities.
906 *
907 * @param int $caseID
908 * Case id.
909 * @param array $params
910 * Posted params.
911 * @param int $contactID
912 * Contact id.
913 *
914 * @param null $context
915 * @param int $userID
916 * @param null $type (deprecated)
917 *
918 * @return array
919 * Array of case activities
920 *
921 */
922 public static function getCaseActivity($caseID, &$params, $contactID, $context = NULL, $userID = NULL, $type = NULL) {
923 $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
924 $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
925 $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
926 $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
927
928 // CRM-5081 - formatting the dates to omit seconds.
929 // Note the 00 in the date format string is needed otherwise later on it thinks scheduled ones are overdue.
930 $select = "
931 SELECT SQL_CALC_FOUND_ROWS COUNT(ca.id) AS ismultiple,
932 ca.id AS id,
933 ca.activity_type_id AS type,
934 ca.activity_type_id AS activity_type_id,
935 tcc.sort_name AS target_contact_name,
936 tcc.id AS target_contact_id,
937 scc.sort_name AS source_contact_name,
938 scc.id AS source_contact_id,
939 acc.sort_name AS assignee_contact_name,
940 acc.id AS assignee_contact_id,
941 DATE_FORMAT(
942 IF(ca.activity_date_time < NOW() AND ca.status_id=ov.value,
943 ca.activity_date_time,
944 DATE_ADD(NOW(), INTERVAL 1 YEAR)
945 ), '%Y%m%d%H%i00') AS overdue_date,
946 DATE_FORMAT(ca.activity_date_time, '%Y%m%d%H%i00') AS display_date,
947 ca.status_id AS status,
948 ca.subject AS subject,
949 ca.is_deleted AS deleted,
950 ca.priority_id AS priority,
951 ca.weight AS weight,
952 GROUP_CONCAT(ef.file_id) AS attachment_ids ";
953
954 $from = "
955 FROM civicrm_case_activity cca
956 INNER JOIN civicrm_activity ca
957 ON ca.id = cca.activity_id
958 INNER JOIN civicrm_activity_contact cas
959 ON cas.activity_id = ca.id
960 AND cas.record_type_id = {$sourceID}
961 INNER JOIN civicrm_contact scc
962 ON scc.id = cas.contact_id
963 LEFT JOIN civicrm_activity_contact caa
964 ON caa.activity_id = ca.id
965 AND caa.record_type_id = {$assigneeID}
966 LEFT JOIN civicrm_contact acc
967 ON acc.id = caa.contact_id
968 LEFT JOIN civicrm_activity_contact cat
969 ON cat.activity_id = ca.id
970 AND cat.record_type_id = {$targetID}
971 LEFT JOIN civicrm_contact tcc
972 ON tcc.id = cat.contact_id
973 INNER JOIN civicrm_option_group cog
974 ON cog.name = 'activity_type'
975 INNER JOIN civicrm_option_value cov
976 ON cov.option_group_id = cog.id
977 AND cov.value = ca.activity_type_id
978 AND cov.is_active = 1
979 LEFT JOIN civicrm_entity_file ef
980 ON ef.entity_table = 'civicrm_activity'
981 AND ef.entity_id = ca.id
982 LEFT OUTER JOIN civicrm_option_group og
983 ON og.name = 'activity_status'
984 LEFT OUTER JOIN civicrm_option_value ov
985 ON ov.option_group_id=og.id
986 AND ov.name = 'Scheduled'";
987
988 $where = '
989 WHERE cca.case_id= %1
990 AND ca.is_current_revision = 1';
991
992 if (!empty($params['source_contact_id'])) {
993 $where .= "
994 AND cas.contact_id = " . CRM_Utils_Type::escape($params['source_contact_id'], 'Integer');
995 }
996
997 if (!empty($params['status_id'])) {
998 $where .= "
999 AND ca.status_id = " . CRM_Utils_Type::escape($params['status_id'], 'Integer');
1000 }
1001
1002 if (!empty($params['activity_deleted'])) {
1003 $where .= "
1004 AND ca.is_deleted = 1";
1005 }
1006 else {
1007 $where .= "
1008 AND ca.is_deleted = 0";
1009 }
1010
1011 if (!empty($params['activity_type_id'])) {
1012 $where .= "
1013 AND ca.activity_type_id = " . CRM_Utils_Type::escape($params['activity_type_id'], 'Integer');
1014 }
1015
1016 if (!empty($params['activity_date_low'])) {
1017 $fromActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_low']), 'Date');
1018 }
1019 if (!empty($fromActivityDate)) {
1020 $where .= "
1021 AND ca.activity_date_time >= '{$fromActivityDate}'";
1022 }
1023
1024 if (!empty($params['activity_date_high'])) {
1025 $toActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_high']), 'Date');
1026 $toActivityDate = $toActivityDate ? $toActivityDate + 235959 : NULL;
1027 }
1028 if (!empty($toActivityDate)) {
1029 $where .= "
1030 AND ca.activity_date_time <= '{$toActivityDate}'";
1031 }
1032
1033 $groupBy = "
1034 GROUP BY ca.id, tcc.id, scc.id, acc.id, ov.value";
1035
1036 $sortBy = CRM_Utils_Array::value('sortBy', $params);
1037 if (!$sortBy) {
1038 // CRM-5081 - added id to act like creation date
1039 $orderBy = "
1040 ORDER BY overdue_date ASC, display_date DESC, weight DESC";
1041 }
1042 else {
1043 $sortBy = CRM_Utils_Type::escape($sortBy, 'String');
1044 $orderBy = " ORDER BY $sortBy ";
1045 }
1046
1047 $page = CRM_Utils_Array::value('page', $params);
1048 $rp = CRM_Utils_Array::value('rp', $params);
1049
1050 if (!$page) {
1051 $page = 1;
1052 }
1053 if (!$rp) {
1054 $rp = 10;
1055 }
1056 $start = (($page - 1) * $rp);
1057 $limit = " LIMIT $start, $rp";
1058
1059 $query = $select . $from . $where . $groupBy . $orderBy . $limit;
1060 $queryParams = array(1 => array($caseID, 'Integer'));
1061
1062 $dao = CRM_Core_DAO::executeQuery($query, $queryParams);
1063 $caseCount = CRM_Core_DAO::singleValueQuery('SELECT FOUND_ROWS()');
1064
1065 $activityTypes = CRM_Case_PseudoConstant::caseActivityType(FALSE, TRUE);
1066
1067 $compStatusValues = array_keys(
1068 CRM_Activity_BAO_Activity::getStatusesByType(CRM_Activity_BAO_Activity::COMPLETED) +
1069 CRM_Activity_BAO_Activity::getStatusesByType(CRM_Activity_BAO_Activity::CANCELLED)
1070 );
1071
1072 if (!$userID) {
1073 $userID = CRM_Core_Session::getLoggedInContactID();
1074 }
1075
1076 $caseActivities = [];
1077
1078 while ($dao->fetch()) {
1079 $caseActivityId = $dao->id;
1080
1081 //Do we have permission to access given case activity record.
1082 if (!self::checkPermission($caseActivityId, 'view', $dao->activity_type_id, $userID)) {
1083 continue;
1084 }
1085
1086 $caseActivities[$caseActivityId]['DT_RowId'] = $caseActivityId;
1087 //Add classes to the row, via DataTables syntax
1088 $caseActivities[$caseActivityId]['DT_RowClass'] = "crm-entity status-id-$dao->status";
1089
1090 if (CRM_Utils_Array::crmInArray($dao->status, $compStatusValues)) {
1091 $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-completed";
1092 }
1093 else {
1094 if (CRM_Utils_Date::overdue($dao->display_date)) {
1095 $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-overdue";
1096 }
1097 else {
1098 $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-scheduled";
1099 }
1100 }
1101
1102 if (!empty($dao->priority)) {
1103 if ($dao->priority == CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'priority_id', 'Urgent')) {
1104 $caseActivities[$caseActivityId]['DT_RowClass'] .= " priority-urgent ";
1105 }
1106 elseif ($dao->priority == CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'priority_id', 'Low')) {
1107 $caseActivities[$caseActivityId]['DT_RowClass'] .= " priority-low ";
1108 }
1109 }
1110
1111 //Add data to the row for inline editing, via DataTable syntax
1112 $caseActivities[$caseActivityId]['DT_RowAttr'] = array();
1113 $caseActivities[$caseActivityId]['DT_RowAttr']['data-entity'] = 'activity';
1114 $caseActivities[$caseActivityId]['DT_RowAttr']['data-id'] = $caseActivityId;
1115
1116 //Activity Date and Time
1117 $caseActivities[$caseActivityId]['activity_date_time'] = CRM_Utils_Date::customFormat($dao->display_date);
1118
1119 //Activity Subject
1120 $caseActivities[$caseActivityId]['subject'] = $dao->subject;
1121
1122 //Activity Type
1123 $caseActivities[$caseActivityId]['type'] = (!empty($activityTypes[$dao->type]['icon']) ? '<span class="crm-i ' . $activityTypes[$dao->type]['icon'] . '"></span> ' : '')
1124 . $activityTypes[$dao->type]['label'];
1125
1126 // Activity Target (With Contact) (There can be more than one)
1127 $targetContact = self::formatContactLink($dao->target_contact_id, $dao->target_contact_name);
1128 if (empty($caseActivities[$caseActivityId]['target_contact_name'])) {
1129 $caseActivities[$caseActivityId]['target_contact_name'] = $targetContact;
1130 }
1131 else {
1132 if (strpos($caseActivities[$caseActivityId]['target_contact_name'], $targetContact) === FALSE) {
1133 $caseActivities[$caseActivityId]['target_contact_name'] .= '; ' . $targetContact;
1134 }
1135 }
1136
1137 // Activity Source Contact (Reporter) (There can only be one)
1138 $sourceContact = self::formatContactLink($dao->source_contact_id, $dao->source_contact_name);
1139 $caseActivities[$caseActivityId]['source_contact_name'] = $sourceContact;
1140
1141 // Activity Assignee (There can be more than one)
1142 $assigneeContact = self::formatContactLink($dao->assignee_contact_id, $dao->assignee_contact_name);
1143 if (empty($caseActivities[$caseActivityId]['assignee_contact_name'])) {
1144 $caseActivities[$caseActivityId]['assignee_contact_name'] = $assigneeContact;
1145 }
1146 else {
1147 if (strpos($caseActivities[$caseActivityId]['assignee_contact_name'], $assigneeContact) === FALSE) {
1148 $caseActivities[$caseActivityId]['assignee_contact_name'] .= '; ' . $assigneeContact;
1149 }
1150 }
1151
1152 // Activity Status Label for Case activities list
1153 $caseActivities[$caseActivityId]['status_id'] = CRM_Core_PseudoConstant::getLabel('CRM_Activity_BAO_Activity', 'activity_status_id', $dao->status);
1154
1155 $caseActivities[$caseActivityId]
1156 = self::addCaseActivityLinks($caseID, $contactID, $userID, $context, $dao, $caseActivities[$caseActivityId]);
1157 }
1158
1159 $caseActivitiesDT = array();
1160 $caseActivitiesDT['data'] = array_values($caseActivities);
1161 $caseActivitiesDT['recordsTotal'] = $caseCount;
1162 $caseActivitiesDT['recordsFiltered'] = $caseCount;
1163
1164 return $caseActivitiesDT;
1165 }
1166
1167 /**
1168 * FIXME: This is a transitional function to facilitate a refactor of this to use CRM_Core_Action and actionLinks
1169 * Add the set of "actionLinks" to the case activity
1170 *
1171 * @param int $caseID
1172 * @param int $contactID
1173 * @param int $userID
1174 * @param string $context
1175 * @param \CRM_Core_DAO $dao
1176 * @param array $caseActivity
1177 *
1178 * @return array caseActivity
1179 */
1180 public static function addCaseActivityLinks($caseID, $contactID, $userID, $context, $dao, $caseActivity) {
1181 // FIXME: Why are we not using CRM_Core_Action for these links? This is too much manual work and likely to get out-of-sync with core markup.
1182 $caseActivityId = $dao->id;
1183 $allowView = self::checkPermission($caseActivityId, 'view', $dao->activity_type_id, $userID);
1184 $allowEdit = self::checkPermission($caseActivityId, 'edit', $dao->activity_type_id, $userID);
1185 $allowDelete = self::checkPermission($caseActivityId, 'delete', $dao->activity_type_id, $userID);
1186 $emailActivityTypeIDs = [
1187 'Email' => CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Email'),
1188 'Inbound Email' => CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Inbound Email'),
1189 ];
1190 $url = CRM_Utils_System::url("civicrm/case/activity",
1191 "reset=1&cid={$contactID}&caseid={$caseID}", FALSE, NULL, FALSE
1192 );
1193 $contextUrl = '';
1194 if ($context == 'fulltext') {
1195 $contextUrl = "&context={$context}";
1196 }
1197 $editUrl = "{$url}&action=update{$contextUrl}";
1198 $deleteUrl = "{$url}&action=delete{$contextUrl}";
1199 $restoreUrl = "{$url}&action=renew{$contextUrl}";
1200 $viewTitle = ts('View activity');
1201 $caseDeleted = CRM_Core_DAO::getFieldValue('CRM_Case_DAO_Case', $caseID, 'is_deleted');
1202
1203 $url = "";
1204 $css = 'class="action-item crm-hover-button"';
1205 if ($allowView) {
1206 $viewUrl = CRM_Utils_System::url('civicrm/case/activity/view', array('cid' => $contactID, 'aid' => $caseActivityId));
1207 $url = '<a ' . str_replace('action-item', 'action-item medium-pop-up', $css) . 'href="' . $viewUrl . '" title="' . $viewTitle . '">' . ts('View') . '</a>';
1208 }
1209 $additionalUrl = "&id={$caseActivityId}";
1210 if (!$dao->deleted) {
1211 //hide edit link of activity type email.CRM-4530.
1212 if (!in_array($dao->type, $emailActivityTypeIDs)) {
1213 //hide Edit link if activity type is NOT editable (special case activities).CRM-5871
1214 if ($allowEdit) {
1215 $url .= '<a ' . $css . ' href="' . $editUrl . $additionalUrl . '">' . ts('Edit') . '</a> ';
1216 }
1217 }
1218 if ($allowDelete) {
1219 $url .= ' <a ' . str_replace('action-item', 'action-item small-popup', $css) . ' href="' . $deleteUrl . $additionalUrl . '">' . ts('Delete') . '</a>';
1220 }
1221 }
1222 elseif (!$caseDeleted) {
1223 $url = ' <a ' . $css . ' href="' . $restoreUrl . $additionalUrl . '">' . ts('Restore') . '</a>';
1224 $caseActivity['status_id'] = $caseActivity['status_id'] . '<br /> (deleted)';
1225 }
1226
1227 //check for operations.
1228 if (self::checkPermission($caseActivityId, 'Move To Case', $dao->activity_type_id)) {
1229 $url .= ' <a ' . $css . ' href="#" onClick="Javascript:fileOnCase( \'move\',' . $caseActivityId . ', ' . $caseID . ', this ); return false;">' . ts('Move To Case') . '</a> ';
1230 }
1231 if (self::checkPermission($caseActivityId, 'Copy To Case', $dao->activity_type_id)) {
1232 $url .= ' <a ' . $css . ' href="#" onClick="Javascript:fileOnCase( \'copy\',' . $caseActivityId . ',' . $caseID . ', this ); return false;">' . ts('Copy To Case') . '</a> ';
1233 }
1234 // if there are file attachments we will return how many and, if only one, add a link to it
1235 if (!empty($dao->attachment_ids)) {
1236 $attachmentIDs = array_unique(explode(',', $dao->attachment_ids));
1237 $caseActivity['no_attachments'] = count($attachmentIDs);
1238 $url .= implode(' ', CRM_Core_BAO_File::paperIconAttachment('civicrm_activity', $caseActivityId));
1239 }
1240 $caseActivity['links'] = $url;
1241 return $caseActivity;
1242 }
1243
1244 /**
1245 * Helper function to generate a formatted contact link/name for display in the Case activities tab
1246 *
1247 * @param $contactId
1248 * @param $contactName
1249 *
1250 * @return string
1251 */
1252 private static function formatContactLink($contactId, $contactName) {
1253 if (empty($contactId)) {
1254 return NULL;
1255 }
1256
1257 $hasViewContact = CRM_Contact_BAO_Contact_Permission::allow($contactId);
1258
1259 if ($hasViewContact) {
1260 $contactViewUrl = CRM_Utils_System::url("civicrm/contact/view", "reset=1&cid={$contactId}");
1261 return "<a href=\"{$contactViewUrl}\">" . $contactName . "</a>";
1262 }
1263 else {
1264 return $contactName;
1265 }
1266 }
1267
1268 /**
1269 * Get Case Related Contacts.
1270 *
1271 * @param int $caseID
1272 * Case id.
1273 * @param bool $includeDetails
1274 * If true include details of contacts.
1275 *
1276 * @return array
1277 * array of return properties
1278 *
1279 */
1280 public static function getRelatedContacts($caseID, $includeDetails = TRUE) {
1281 $caseRoles = array();
1282 if ($includeDetails) {
1283 $caseInfo = civicrm_api3('Case', 'getsingle', array(
1284 'id' => $caseID,
1285 // Most efficient way of retrieving definition is to also include case type id and name so the api doesn't have to look it up separately
1286 'return' => array('case_type_id', 'case_type_id.name', 'case_type_id.definition'),
1287 ));
1288 if (!empty($caseInfo['case_type_id.definition']['caseRoles'])) {
1289 $caseRoles = CRM_Utils_Array::rekey($caseInfo['case_type_id.definition']['caseRoles'], 'name');
1290 }
1291 }
1292 $values = array();
1293 $query = '
1294 SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, cr.relationship_type_id, crt.label_b_a as role, crt.name_b_a, ce.email, cp.phone
1295 FROM civicrm_relationship cr
1296 LEFT JOIN civicrm_relationship_type crt
1297 ON crt.id = cr.relationship_type_id
1298 LEFT JOIN civicrm_contact cc
1299 ON cc.id = cr.contact_id_b
1300 LEFT JOIN civicrm_email ce
1301 ON ce.contact_id = cc.id
1302 AND ce.is_primary= 1
1303 LEFT JOIN civicrm_phone cp
1304 ON cp.contact_id = cc.id
1305 AND cp.is_primary= 1
1306 WHERE cr.case_id = %1 AND cr.is_active AND cc.is_deleted <> 1';
1307
1308 $params = array(1 => array($caseID, 'Integer'));
1309 $dao = CRM_Core_DAO::executeQuery($query, $params);
1310
1311 while ($dao->fetch()) {
1312 if (!$includeDetails) {
1313 $values[$dao->id] = 1;
1314 }
1315 else {
1316 $details = array(
1317 'contact_id' => $dao->id,
1318 'display_name' => $dao->name,
1319 'sort_name' => $dao->sort_name,
1320 'relationship_type_id' => $dao->relationship_type_id,
1321 'role' => $dao->role,
1322 'email' => $dao->email,
1323 'phone' => $dao->phone,
1324 );
1325 // Add more info about the role (creator, manager)
1326 $role = CRM_Utils_Array::value($dao->name_b_a, $caseRoles);
1327 if ($role) {
1328 unset($role['name']);
1329 $details += $role;
1330 }
1331 $values[] = $details;
1332 }
1333 }
1334
1335 return $values;
1336 }
1337
1338 /**
1339 * Send e-mail copy of activity
1340 *
1341 * @param int $clientId
1342 * @param int $activityId
1343 * Activity Id.
1344 * @param array $contacts
1345 * Array of related contact.
1346 *
1347 * @param null $attachments
1348 * @param int $caseId
1349 *
1350 * @return bool |array
1351 */
1352 public static function sendActivityCopy($clientId, $activityId, $contacts, $attachments = NULL, $caseId) {
1353 if (!$activityId) {
1354 return FALSE;
1355 }
1356
1357 $tplParams = $activityInfo = array();
1358 $activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
1359 // If it's a case activity
1360 if ($caseId) {
1361 $nonCaseActivityTypes = CRM_Core_PseudoConstant::activityType();
1362 if (!empty($nonCaseActivityTypes[$activityTypeId])) {
1363 $anyActivity = TRUE;
1364 }
1365 else {
1366 $anyActivity = FALSE;
1367 }
1368 $tplParams['isCaseActivity'] = 1;
1369 $tplParams['client_id'] = $clientId;
1370 }
1371 else {
1372 $anyActivity = TRUE;
1373 }
1374
1375 $xmlProcessorProcess = new CRM_Case_XMLProcessor_Process();
1376 $isRedact = $xmlProcessorProcess->getRedactActivityEmail();
1377
1378 $xmlProcessorReport = new CRM_Case_XMLProcessor_Report();
1379
1380 $activityInfo = $xmlProcessorReport->getActivityInfo($clientId, $activityId, $anyActivity, $isRedact);
1381 if ($caseId) {
1382 $activityInfo['fields'][] = array('label' => 'Case ID', 'type' => 'String', 'value' => $caseId);
1383 }
1384 $tplParams['activityTypeName'] = CRM_Core_PseudoConstant::getLabel('CRM_Activity_DAO_Activity', 'activity_type_id', $activityTypeId);
1385 $tplParams['activity'] = $activityInfo;
1386 foreach ($tplParams['activity']['fields'] as $k => $val) {
1387 if (CRM_Utils_Array::value('label', $val) == ts('Subject')) {
1388 $activitySubject = $val['value'];
1389 break;
1390 }
1391 }
1392 $session = CRM_Core_Session::singleton();
1393 // CRM-8926 If user is not logged in, use the activity creator as userID
1394 if (!($userID = $session->get('userID'))) {
1395 $userID = CRM_Activity_BAO_Activity::getSourceContactID($activityId);
1396 }
1397
1398 //also create activities simultaneously of this copy.
1399 $activityParams = array();
1400
1401 $activityParams['source_record_id'] = $activityId;
1402 $activityParams['source_contact_id'] = $userID;
1403 $activityParams['activity_type_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'activity_type_id', 'Email');
1404 $activityParams['activity_date_time'] = date('YmdHis');
1405 $activityParams['status_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'activity_status_id', 'Completed');
1406 $activityParams['medium_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'encounter_medium', 'email');
1407 $activityParams['case_id'] = $caseId;
1408 $activityParams['is_auto'] = 0;
1409 $activityParams['target_id'] = $clientId;
1410
1411 $tplParams['activitySubject'] = $activitySubject;
1412
1413 // if it’s a case activity, add hashed id to the template (CRM-5916)
1414 if ($caseId) {
1415 $tplParams['idHash'] = substr(sha1(CIVICRM_SITE_KEY . $caseId), 0, 7);
1416 }
1417
1418 $result = array();
1419 // CRM-20308 get receiptFrom defaults see https://issues.civicrm.org/jira/browse/CRM-20308
1420 $receiptFrom = self::getReceiptFrom($activityId);
1421
1422 $recordedActivityParams = array();
1423
1424 foreach ($contacts as $mail => $info) {
1425 $tplParams['contact'] = $info;
1426 self::buildPermissionLinks($tplParams, $activityParams);
1427
1428 $displayName = CRM_Utils_Array::value('display_name', $info);
1429
1430 list($result[CRM_Utils_Array::value('contact_id', $info)], $subject, $message, $html) = CRM_Core_BAO_MessageTemplate::sendTemplate(
1431 array(
1432 'groupName' => 'msg_tpl_workflow_case',
1433 'valueName' => 'case_activity',
1434 'contactId' => CRM_Utils_Array::value('contact_id', $info),
1435 'tplParams' => $tplParams,
1436 'from' => $receiptFrom,
1437 'toName' => $displayName,
1438 'toEmail' => $mail,
1439 'attachments' => $attachments,
1440 )
1441 );
1442
1443 $activityParams['subject'] = ts('%1 - copy sent to %2', [1 => $activitySubject, 2 => $displayName]);
1444 $activityParams['details'] = $message;
1445
1446 if (!empty($result[$info['contact_id']])) {
1447 /*
1448 * Really only need to record one activity with all the targets combined.
1449 * Originally the template was going to possibly have different content, e.g. depending on permissions,
1450 * but it's always the same content at the moment.
1451 */
1452 if (empty($recordedActivityParams)) {
1453 $recordedActivityParams = $activityParams;
1454 }
1455 else {
1456 $recordedActivityParams['subject'] .= "; $displayName";
1457 }
1458 $recordedActivityParams['target_contact_id'][] = $info['contact_id'];
1459 }
1460 else {
1461 unset($result[CRM_Utils_Array::value('contact_id', $info)]);
1462 }
1463 }
1464
1465 if (!empty($recordedActivityParams)) {
1466 $activity = CRM_Activity_BAO_Activity::create($recordedActivityParams);
1467
1468 //create case_activity record if its case activity.
1469 if ($caseId) {
1470 $caseParams = array(
1471 'activity_id' => $activity->id,
1472 'case_id' => $caseId,
1473 );
1474 self::processCaseActivity($caseParams);
1475 }
1476 }
1477
1478 return $result;
1479 }
1480
1481 /**
1482 * Retrieve count of activities having a particular type, and
1483 * associated with a particular case.
1484 *
1485 * @param int $caseId
1486 * ID of the case.
1487 * @param int $activityTypeId
1488 * ID of the activity type.
1489 *
1490 * @return array
1491 */
1492 public static function getCaseActivityCount($caseId, $activityTypeId) {
1493 $queryParam = array(
1494 1 => array($caseId, 'Integer'),
1495 2 => array($activityTypeId, 'Integer'),
1496 );
1497 $query = "SELECT count(ca.id) as countact
1498 FROM civicrm_activity ca
1499 INNER JOIN civicrm_case_activity cca ON ca.id = cca.activity_id
1500 WHERE ca.activity_type_id = %2
1501 AND cca.case_id = %1
1502 AND ca.is_deleted = 0";
1503
1504 $dao = CRM_Core_DAO::executeQuery($query, $queryParam);
1505 if ($dao->fetch()) {
1506 return $dao->countact;
1507 }
1508
1509 return FALSE;
1510 }
1511
1512 /**
1513 * Create an activity for a case via email.
1514 *
1515 * @param int $file
1516 * Email sent.
1517 *
1518 * @return array|void
1519 * $activity object of newly creted activity via email
1520 */
1521 public static function recordActivityViaEmail($file) {
1522 if (!file_exists($file) ||
1523 !is_readable($file)
1524 ) {
1525 return CRM_Core_Error::fatal(ts('File %1 does not exist or is not readable',
1526 array(1 => $file)
1527 ));
1528 }
1529
1530 $result = CRM_Utils_Mail_Incoming::parse($file);
1531 if ($result['is_error']) {
1532 return $result;
1533 }
1534
1535 foreach ($result['to'] as $to) {
1536 $caseId = NULL;
1537
1538 $emailPattern = '/^([A-Z0-9._%+-]+)\+([\d]+)@[A-Z0-9.-]+\.[A-Z]{2,4}$/i';
1539 $replacement = preg_replace($emailPattern, '$2', $to['email']);
1540
1541 if ($replacement !== $to['email']) {
1542 $caseId = $replacement;
1543 //if caseId is invalid, return as error file
1544 if (!CRM_Core_DAO::getFieldValue('CRM_Case_DAO_Case', $caseId, 'id')) {
1545 return CRM_Core_Error::createAPIError(ts('Invalid case ID ( %1 ) in TO: field.',
1546 array(1 => $caseId)
1547 ));
1548 }
1549 }
1550 else {
1551 continue;
1552 }
1553
1554 // TODO: May want to replace this with a call to getRelatedAndGlobalContacts() when this feature is revisited.
1555 // (Or for efficiency call the global one outside the loop and then union with this each time.)
1556 $contactDetails = self::getRelatedContacts($caseId, FALSE);
1557
1558 if (!empty($contactDetails[$result['from']['id']])) {
1559 $params = array();
1560 $params['subject'] = $result['subject'];
1561 $params['activity_date_time'] = $result['date'];
1562 $params['details'] = $result['body'];
1563 $params['source_contact_id'] = $result['from']['id'];
1564 $params['status_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed');
1565
1566 $details = CRM_Case_PseudoConstant::caseActivityType();
1567 $matches = array();
1568 preg_match('/^\W+([a-zA-Z0-9_ ]+)(\W+)?\n/i',
1569 $result['body'], $matches
1570 );
1571
1572 if (!empty($matches) && isset($matches[1])) {
1573 $activityType = trim($matches[1]);
1574 if (isset($details[$activityType])) {
1575 $params['activity_type_id'] = $details[$activityType]['id'];
1576 }
1577 }
1578 if (!isset($params['activity_type_id'])) {
1579 $params['activity_type_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Inbound Email');
1580 }
1581
1582 // create activity
1583 $activity = CRM_Activity_BAO_Activity::create($params);
1584
1585 $caseParams = array(
1586 'activity_id' => $activity->id,
1587 'case_id' => $caseId,
1588 );
1589 self::processCaseActivity($caseParams);
1590 }
1591 else {
1592 return CRM_Core_Error::createAPIError(ts('FROM email contact %1 doesn\'t have a relationship to the referenced case.',
1593 array(1 => $result['from']['email'])
1594 ));
1595 }
1596 }
1597 }
1598
1599 /**
1600 * Retrieve the scheduled activity type and date.
1601 *
1602 * @param array $cases
1603 * Array of contact and case id.
1604 *
1605 * @param string $type
1606 *
1607 * @return array
1608 * Array of scheduled activity type and date
1609 *
1610 *
1611 */
1612 public static function getNextScheduledActivity($cases, $type = 'upcoming') {
1613 $session = CRM_Core_Session::singleton();
1614 $userID = $session->get('userID');
1615
1616 $caseID = implode(',', $cases['case_id']);
1617 $contactID = implode(',', $cases['contact_id']);
1618
1619 $condition = " civicrm_case_contact.contact_id IN( {$contactID} )
1620 AND civicrm_case.id IN( {$caseID})
1621 AND civicrm_case.is_deleted = {$cases['case_deleted']}";
1622
1623 $query = self::getCaseActivityQuery($type, $userID, $condition);
1624
1625 $res = CRM_Core_DAO::executeQuery($query);
1626
1627 $activityInfo = array();
1628 while ($res->fetch()) {
1629 if ($type == 'upcoming') {
1630 $activityInfo[$res->case_id]['date'] = $res->case_scheduled_activity_date;
1631 $activityInfo[$res->case_id]['type'] = $res->case_scheduled_activity_type;
1632 }
1633 else {
1634 $activityInfo[$res->case_id]['date'] = $res->case_recent_activity_date;
1635 $activityInfo[$res->case_id]['type'] = $res->case_recent_activity_type;
1636 }
1637 }
1638
1639 return $activityInfo;
1640 }
1641
1642 /**
1643 * Combine all the exportable fields from the lower levels object.
1644 *
1645 * @return array
1646 * array of exportable Fields
1647 */
1648 public static function &exportableFields() {
1649 if (!self::$_exportableFields) {
1650 if (!self::$_exportableFields) {
1651 self::$_exportableFields = array();
1652 }
1653
1654 $fields = CRM_Case_DAO_Case::export();
1655 $fields['case_role'] = array('title' => ts('Role in Case'));
1656 $fields['case_type'] = array(
1657 'title' => ts('Case Type'),
1658 'name' => 'case_type',
1659 );
1660 $fields['case_status'] = array(
1661 'title' => ts('Case Status'),
1662 'name' => 'case_status',
1663 );
1664
1665 // add custom data for cases
1666 $fields = array_merge($fields, CRM_Core_BAO_CustomField::getFieldsForImport('Case'));
1667
1668 self::$_exportableFields = $fields;
1669 }
1670 return self::$_exportableFields;
1671 }
1672
1673 /**
1674 * Restore the record that are associated with this case.
1675 *
1676 * @param int $caseId
1677 * Id of the case to restore.
1678 *
1679 * @return bool
1680 */
1681 public static function restoreCase($caseId) {
1682 //restore activities
1683 $activities = self::getCaseActivityDates($caseId);
1684 if ($activities) {
1685 foreach ($activities as $value) {
1686 CRM_Activity_BAO_Activity::restoreActivity($value);
1687 }
1688 }
1689 //restore case
1690 $case = new CRM_Case_DAO_Case();
1691 $case->id = $caseId;
1692 $case->is_deleted = 0;
1693 $case->save();
1694
1695 //CRM-7364, enable relationships
1696 self::enableDisableCaseRelationships($caseId, TRUE);
1697 return TRUE;
1698 }
1699
1700 /**
1701 * @param $groupInfo
1702 * @param null $sort
1703 * @param null $showLinks
1704 * @param bool $returnOnlyCount
1705 * @param int $offset
1706 * @param int $rowCount
1707 *
1708 * @return array
1709 */
1710 public static function getGlobalContacts(&$groupInfo, $sort = NULL, $showLinks = NULL, $returnOnlyCount = FALSE, $offset = 0, $rowCount = 25) {
1711 $globalContacts = array();
1712
1713 $settingsProcessor = new CRM_Case_XMLProcessor_Settings();
1714 $settings = $settingsProcessor->run();
1715 if (!empty($settings)) {
1716 $groupInfo['name'] = $settings['groupname'];
1717 if ($groupInfo['name']) {
1718 $searchParams = array('name' => $groupInfo['name']);
1719 $results = array();
1720 CRM_Contact_BAO_Group::retrieve($searchParams, $results);
1721 if ($results) {
1722 $groupInfo['id'] = $results['id'];
1723 $groupInfo['title'] = $results['title'];
1724 $params = array(array('group', '=', $groupInfo['id'], 0, 0));
1725 $return = array('contact_id' => 1, 'sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1);
1726 list($globalContacts) = CRM_Contact_BAO_Query::apiQuery($params, $return, NULL, $sort, $offset, $rowCount, TRUE, $returnOnlyCount);
1727
1728 if ($returnOnlyCount) {
1729 return $globalContacts;
1730 }
1731
1732 if ($showLinks) {
1733 foreach ($globalContacts as $idx => $contact) {
1734 $globalContacts[$idx]['sort_name'] = '<a href="' . CRM_Utils_System::url('civicrm/contact/view', "reset=1&cid={$contact['contact_id']}") . '">' . $contact['sort_name'] . '</a>';
1735 }
1736 }
1737 }
1738 }
1739 }
1740 return $globalContacts;
1741 }
1742
1743 /**
1744 * Convenience function to get both case contacts and global in one array.
1745 * @param int $caseId
1746 *
1747 * @return array
1748 */
1749 public static function getRelatedAndGlobalContacts($caseId) {
1750 $relatedContacts = self::getRelatedContacts($caseId);
1751
1752 $groupInfo = array();
1753 $globalContacts = self::getGlobalContacts($groupInfo);
1754
1755 //unset values which are not required.
1756 foreach ($globalContacts as $k => & $v) {
1757 unset($v['email_id']);
1758 unset($v['group_contact_id']);
1759 unset($v['status']);
1760 unset($v['phone']);
1761 $v['role'] = $groupInfo['title'];
1762 }
1763 //include multiple listings for the same contact/different roles.
1764 $relatedGlobalContacts = array_merge($relatedContacts, $globalContacts);
1765 return $relatedGlobalContacts;
1766 }
1767
1768 /**
1769 * Get Case ActivitiesDueDates with given criteria.
1770 *
1771 * @param int $caseID
1772 * Case id.
1773 * @param array $criteriaParams
1774 * Given criteria.
1775 * @param bool $latestDate
1776 * If set newest or oldest date is selected.
1777 *
1778 * @return array
1779 * case activities due dates
1780 *
1781 */
1782 public static function getCaseActivityDates($caseID, $criteriaParams = array(), $latestDate = FALSE) {
1783 $values = array();
1784 $selectDate = " ca.activity_date_time";
1785 $where = $groupBy = ' ';
1786
1787 if (!$caseID) {
1788 return NULL;
1789 }
1790
1791 if ($latestDate) {
1792 if (!empty($criteriaParams['activity_type_id'])) {
1793 $where .= " AND ca.activity_type_id = " . CRM_Utils_Type::escape($criteriaParams['activity_type_id'], 'Integer');
1794 $where .= " AND ca.is_current_revision = 1";
1795 $groupBy .= " GROUP BY ca.activity_type_id, ca.id";
1796 }
1797
1798 if (!empty($criteriaParams['newest'])) {
1799 $selectDate = " max(ca.activity_date_time) ";
1800 }
1801 else {
1802 $selectDate = " min(ca.activity_date_time) ";
1803 }
1804 }
1805
1806 $query = "SELECT ca.id, {$selectDate} as activity_date
1807 FROM civicrm_activity ca
1808 LEFT JOIN civicrm_case_activity cca ON cca.activity_id = ca.id LEFT JOIN civicrm_case cc ON cc.id = cca.case_id
1809 WHERE cc.id = %1 {$where} {$groupBy}";
1810
1811 $params = array(1 => array($caseID, 'Integer'));
1812 $dao = CRM_Core_DAO::executeQuery($query, $params);
1813
1814 while ($dao->fetch()) {
1815 $values[$dao->id]['id'] = $dao->id;
1816 $values[$dao->id]['activity_date'] = $dao->activity_date;
1817 }
1818 return $values;
1819 }
1820
1821 /**
1822 * Create activities when Case or Other roles assigned/modified/deleted.
1823 *
1824 * @param int $caseId
1825 * @param int $relationshipId
1826 * Relationship id.
1827 * @param int $relContactId
1828 * Case role assignee contactId.
1829 * @param int $contactId
1830 */
1831 public static function createCaseRoleActivity($caseId, $relationshipId, $relContactId = NULL, $contactId = NULL) {
1832 if (!$caseId || !$relationshipId || empty($relationshipId)) {
1833 return;
1834 }
1835
1836 $queryParam = array();
1837 if (is_array($relationshipId)) {
1838 $relationshipId = implode(',', $relationshipId);
1839 $relationshipClause = " civicrm_relationship.id IN ($relationshipId)";
1840 }
1841 else {
1842 $relationshipClause = " civicrm_relationship.id = %1";
1843 $queryParam[1] = array($relationshipId, 'Positive');
1844 }
1845
1846 $query = "
1847 SELECT cc.display_name as clientName,
1848 cca.display_name as assigneeContactName,
1849 civicrm_relationship.case_id as caseId,
1850 civicrm_relationship_type.label_a_b as relation_a_b,
1851 civicrm_relationship_type.label_b_a as relation_b_a,
1852 civicrm_relationship.contact_id_b as rel_contact_id,
1853 civicrm_relationship.contact_id_a as assign_contact_id
1854 FROM civicrm_relationship_type, civicrm_relationship
1855 LEFT JOIN civicrm_contact cc ON cc.id = civicrm_relationship.contact_id_b
1856 LEFT JOIN civicrm_contact cca ON cca.id = civicrm_relationship.contact_id_a
1857 WHERE civicrm_relationship.relationship_type_id = civicrm_relationship_type.id AND {$relationshipClause}";
1858
1859 $dao = CRM_Core_DAO::executeQuery($query, $queryParam);
1860
1861 while ($dao->fetch()) {
1862 // The assignee is not the client.
1863 if ($dao->rel_contact_id != $contactId) {
1864 $caseRelationship = $dao->relation_a_b;
1865 $assigneContactName = $dao->clientName;
1866 $assigneContactIds[$dao->rel_contact_id] = $dao->rel_contact_id;
1867 }
1868 else {
1869 $caseRelationship = $dao->relation_b_a;
1870 $assigneContactName = $dao->assigneeContactName;
1871 $assigneContactIds[$dao->assign_contact_id] = $dao->assign_contact_id;
1872 }
1873 }
1874
1875 $session = CRM_Core_Session::singleton();
1876 $activityParams = array(
1877 'source_contact_id' => $session->get('userID'),
1878 'subject' => $caseRelationship . ' : ' . $assigneContactName,
1879 'activity_date_time' => date('YmdHis'),
1880 'status_id' => CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed'),
1881 );
1882
1883 //if $relContactId is passed, role is added or modified.
1884 if (!empty($relContactId)) {
1885 $activityParams['assignee_contact_id'] = $assigneContactIds;
1886 $activityTypeID = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Assign Case Role');
1887 }
1888 else {
1889 $activityTypeID = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Remove Case Role');
1890 }
1891
1892 $activityParams['activity_type_id'] = $activityTypeID;
1893
1894 $activity = CRM_Activity_BAO_Activity::create($activityParams);
1895
1896 //create case_activity record.
1897 $caseParams = array(
1898 'activity_id' => $activity->id,
1899 'case_id' => $caseId,
1900 );
1901
1902 CRM_Case_BAO_Case::processCaseActivity($caseParams);
1903 }
1904
1905 /**
1906 * Get case manger
1907 * contact which is assigned a case role of case manager.
1908 *
1909 * @param int $caseType
1910 * Case type.
1911 * @param int $caseId
1912 * Case id.
1913 *
1914 * @return string
1915 * html hyperlink of manager contact view page
1916 *
1917 */
1918 public static function getCaseManagerContact($caseType, $caseId) {
1919 if (!$caseType || !$caseId) {
1920 return NULL;
1921 }
1922
1923 $caseManagerName = '---';
1924 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
1925
1926 $managerRoleId = $xmlProcessor->getCaseManagerRoleId($caseType);
1927
1928 if (!empty($managerRoleId)) {
1929 $managerRoleQuery = "
1930 SELECT civicrm_contact.id as casemanager_id,
1931 civicrm_contact.sort_name as casemanager
1932 FROM civicrm_contact
1933 LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_b = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1) AND civicrm_relationship.is_active
1934 LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id
1935 WHERE civicrm_case.id = %2 AND is_active = 1";
1936
1937 $managerRoleParams = array(
1938 1 => array($managerRoleId, 'Integer'),
1939 2 => array($caseId, 'Integer'),
1940 );
1941
1942 $dao = CRM_Core_DAO::executeQuery($managerRoleQuery, $managerRoleParams);
1943 if ($dao->fetch()) {
1944 $caseManagerName = sprintf('<a href="%s">%s</a>',
1945 CRM_Utils_System::url('civicrm/contact/view', array('cid' => $dao->casemanager_id)),
1946 $dao->casemanager
1947 );
1948 }
1949 }
1950
1951 return $caseManagerName;
1952 }
1953
1954 /**
1955 * @param int $contactId
1956 * @param bool $excludeDeleted
1957 *
1958 * @return int
1959 */
1960 public static function caseCount($contactId = NULL, $excludeDeleted = TRUE) {
1961 $params = array('check_permissions' => TRUE);
1962 if ($excludeDeleted) {
1963 $params['is_deleted'] = 0;
1964 }
1965 if ($contactId) {
1966 $params['contact_id'] = $contactId;
1967 }
1968 try {
1969 return civicrm_api3('Case', 'getcount', $params);
1970 }
1971 catch (CiviCRM_API3_Exception $e) {
1972 // Lack of permissions will throw an exception
1973 return 0;
1974 }
1975 }
1976
1977 /**
1978 * Retrieve related case ids for given case.
1979 *
1980 * @param int $caseId
1981 * @param bool $excludeDeleted
1982 * Do not include deleted cases.
1983 *
1984 * @return array
1985 */
1986 public static function getRelatedCaseIds($caseId, $excludeDeleted = TRUE) {
1987 //FIXME : do check for permissions.
1988
1989 if (!$caseId) {
1990 return array();
1991 }
1992
1993 $linkActType = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Link Cases');
1994 if (!$linkActType) {
1995 return array();
1996 }
1997
1998 $whereClause = "mainCase.id = %2";
1999 if ($excludeDeleted) {
2000 $whereClause .= " AND ( relAct.is_deleted = 0 OR relAct.is_deleted IS NULL )";
2001 }
2002
2003 $query = "
2004 SELECT relCaseAct.case_id
2005 FROM civicrm_case mainCase
2006 INNER JOIN civicrm_case_activity mainCaseAct ON (mainCaseAct.case_id = mainCase.id)
2007 INNER JOIN civicrm_activity mainAct ON (mainCaseAct.activity_id = mainAct.id AND mainAct.activity_type_id = %1)
2008 INNER JOIN civicrm_case_activity relCaseAct ON (relCaseAct.activity_id = mainAct.id AND mainCaseAct.id != relCaseAct.id)
2009 INNER JOIN civicrm_activity relAct ON (relCaseAct.activity_id = relAct.id AND relAct.activity_type_id = %1)
2010 WHERE $whereClause";
2011
2012 $dao = CRM_Core_DAO::executeQuery($query, array(
2013 1 => array($linkActType, 'Integer'),
2014 2 => array($caseId, 'Integer'),
2015 ));
2016 $relatedCaseIds = array();
2017 while ($dao->fetch()) {
2018 $relatedCaseIds[$dao->case_id] = $dao->case_id;
2019 }
2020
2021 return array_values($relatedCaseIds);
2022 }
2023
2024 /**
2025 * Retrieve related case details for given case.
2026 *
2027 * @param int $caseId
2028 * @param bool $excludeDeleted
2029 * Do not include deleted cases.
2030 *
2031 * @return array
2032 */
2033 public static function getRelatedCases($caseId, $excludeDeleted = TRUE) {
2034 $relatedCaseIds = self::getRelatedCaseIds($caseId, $excludeDeleted);
2035 $relatedCases = array();
2036
2037 if (!$relatedCaseIds) {
2038 return array();
2039 }
2040
2041 $whereClause = 'relCase.id IN ( ' . implode(',', $relatedCaseIds) . ' )';
2042 if ($excludeDeleted) {
2043 $whereClause .= " AND ( relCase.is_deleted = 0 OR relCase.is_deleted IS NULL )";
2044 }
2045
2046 //filter for permissioned cases.
2047 $filterCases = array();
2048 $doFilterCases = FALSE;
2049 if (!CRM_Core_Permission::check('access all cases and activities')) {
2050 $doFilterCases = TRUE;
2051 $filterCases = CRM_Case_BAO_Case::getCases(FALSE);
2052 }
2053
2054 //2. fetch the details of related cases.
2055 $query = "
2056 SELECT relCase.id as id,
2057 civicrm_case_type.title as case_type,
2058 client.display_name as client_name,
2059 client.id as client_id,
2060 relCase.status_id
2061 FROM civicrm_case relCase
2062 INNER JOIN civicrm_case_contact relCaseContact ON ( relCase.id = relCaseContact.case_id )
2063 INNER JOIN civicrm_contact client ON ( client.id = relCaseContact.contact_id )
2064 LEFT JOIN civicrm_case_type ON relCase.case_type_id = civicrm_case_type.id
2065 WHERE {$whereClause}";
2066
2067 $dao = CRM_Core_DAO::executeQuery($query);
2068 $contactViewUrl = CRM_Utils_System::url("civicrm/contact/view", "reset=1&cid=");
2069 $hasViewContact = CRM_Core_Permission::giveMeAllACLs();
2070 $statuses = CRM_Case_BAO_Case::buildOptions('status_id');
2071
2072 while ($dao->fetch()) {
2073 $caseView = NULL;
2074 if (!$doFilterCases || array_key_exists($dao->id, $filterCases)) {
2075 $caseViewStr = "reset=1&id={$dao->id}&cid={$dao->client_id}&action=view&context=case&selectedChild=case";
2076 $caseViewUrl = CRM_Utils_System::url("civicrm/contact/view/case", $caseViewStr);
2077 $caseView = "<a class='action-item no-popup crm-hover-button' href='{$caseViewUrl}'>" . ts('View Case') . "</a>";
2078 }
2079 $clientView = $dao->client_name;
2080 if ($hasViewContact) {
2081 $clientView = "<a href='{$contactViewUrl}{$dao->client_id}'>$dao->client_name</a>";
2082 }
2083
2084 $relatedCases[$dao->id] = array(
2085 'case_id' => $dao->id,
2086 'case_type' => $dao->case_type,
2087 'client_name' => $clientView,
2088 'case_status' => $statuses[$dao->status_id],
2089 'links' => $caseView,
2090 );
2091 }
2092
2093 return $relatedCases;
2094 }
2095
2096 /**
2097 * Merge two duplicate contacts' cases - follow CRM-5758 rules.
2098 *
2099 * @see CRM_Dedupe_Merger::cpTables()
2100 *
2101 * TODO: use the 3rd $sqls param to append sql statements rather than executing them here
2102 *
2103 * @param int $mainContactId
2104 * @param int $otherContactId
2105 */
2106 public static function mergeContacts($mainContactId, $otherContactId) {
2107 self::mergeCases($mainContactId, NULL, $otherContactId);
2108 }
2109
2110 /**
2111 * Function perform two task.
2112 * 1. Merge two duplicate contacts cases - follow CRM-5758 rules.
2113 * 2. Merge two cases of same contact - follow CRM-5598 rules.
2114 *
2115 * @param int $mainContactId
2116 * Contact id of main contact record.
2117 * @param int $mainCaseId
2118 * Case id of main case record.
2119 * @param int $otherContactId
2120 * Contact id of record which is going to merge.
2121 * @param int $otherCaseId
2122 * Case id of record which is going to merge.
2123 *
2124 * @param bool $changeClient
2125 *
2126 * @return int|NULL
2127 */
2128 public static function mergeCases(
2129 $mainContactId, $mainCaseId = NULL, $otherContactId = NULL,
2130 $otherCaseId = NULL, $changeClient = FALSE) {
2131 $moveToTrash = TRUE;
2132
2133 $duplicateContacts = FALSE;
2134 if ($mainContactId && $otherContactId &&
2135 $mainContactId != $otherContactId
2136 ) {
2137 $duplicateContacts = TRUE;
2138 }
2139
2140 $duplicateCases = FALSE;
2141 if ($mainCaseId && $otherCaseId &&
2142 $mainCaseId != $otherCaseId
2143 ) {
2144 $duplicateCases = TRUE;
2145 }
2146
2147 $mainCaseIds = array();
2148 if (!$duplicateContacts && !$duplicateCases) {
2149 return $mainCaseIds;
2150 }
2151
2152 $activityTypes = CRM_Activity_BAO_Activity::buildOptions('activity_type_id', 'validate');
2153 $completedActivityStatus = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed');
2154 $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
2155 $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
2156 $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
2157 $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
2158
2159 $processCaseIds = array($otherCaseId);
2160 if ($duplicateContacts && !$duplicateCases) {
2161 if ($changeClient) {
2162 $processCaseIds = array($mainCaseId);
2163 }
2164 else {
2165 //get all case ids for other contact.
2166 $processCaseIds = self::retrieveCaseIdsByContactId($otherContactId, TRUE);
2167 }
2168 if (!is_array($processCaseIds)) {
2169 return;
2170 }
2171 }
2172
2173 $session = CRM_Core_Session::singleton();
2174 $currentUserId = $session->get('userID');
2175
2176 CRM_Utils_Hook::pre_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient);
2177
2178 // copy all cases and connect to main contact id.
2179 foreach ($processCaseIds as $otherCaseId) {
2180 if ($duplicateContacts) {
2181 $mainCase = CRM_Core_DAO::copyGeneric('CRM_Case_DAO_Case', array('id' => $otherCaseId));
2182 $mainCaseId = $mainCase->id;
2183 if (!$mainCaseId) {
2184 continue;
2185 }
2186
2187 // CRM-11662 Copy Case custom data
2188 $extends = array('case');
2189 $groupTree = CRM_Core_BAO_CustomGroup::getGroupDetail(NULL, NULL, $extends);
2190 if ($groupTree) {
2191 foreach ($groupTree as $groupID => $group) {
2192 $table[$groupTree[$groupID]['table_name']] = array('entity_id');
2193 foreach ($group['fields'] as $fieldID => $field) {
2194 $table[$groupTree[$groupID]['table_name']][] = $groupTree[$groupID]['fields'][$fieldID]['column_name'];
2195 }
2196 }
2197
2198 foreach ($table as $tableName => $tableColumns) {
2199 $insert = 'INSERT INTO ' . $tableName . ' (' . implode(', ', $tableColumns) . ') ';
2200 $tableColumns[0] = $mainCaseId;
2201 $select = 'SELECT ' . implode(', ', $tableColumns);
2202 $from = ' FROM ' . $tableName;
2203 $where = " WHERE {$tableName}.entity_id = {$otherCaseId}";
2204 $query = $insert . $select . $from . $where;
2205 $dao = CRM_Core_DAO::executeQuery($query);
2206 }
2207 }
2208
2209 $mainCaseIds[] = $mainCaseId;
2210 //insert record for case contact.
2211 $otherCaseContact = new CRM_Case_DAO_CaseContact();
2212 $otherCaseContact->case_id = $otherCaseId;
2213 $otherCaseContact->find();
2214 while ($otherCaseContact->fetch()) {
2215 $mainCaseContact = new CRM_Case_DAO_CaseContact();
2216 $mainCaseContact->case_id = $mainCaseId;
2217 $mainCaseContact->contact_id = $otherCaseContact->contact_id;
2218 if ($mainCaseContact->contact_id == $otherContactId) {
2219 $mainCaseContact->contact_id = $mainContactId;
2220 }
2221 //avoid duplicate object.
2222 if (!$mainCaseContact->find(TRUE)) {
2223 $mainCaseContact->save();
2224 }
2225 }
2226 }
2227 elseif (!$otherContactId) {
2228 $otherContactId = $mainContactId;
2229 }
2230
2231 if (!$mainCaseId || !$otherCaseId ||
2232 !$mainContactId || !$otherContactId
2233 ) {
2234 continue;
2235 }
2236
2237 // get all activities for other case.
2238 $otherCaseActivities = array();
2239 CRM_Core_DAO::commonRetrieveAll('CRM_Case_DAO_CaseActivity', 'case_id', $otherCaseId, $otherCaseActivities);
2240
2241 //for duplicate cases do not process singleton activities.
2242 $otherActivityIds = $singletonActivityIds = array();
2243 foreach ($otherCaseActivities as $caseActivityId => $otherIds) {
2244 $otherActId = CRM_Utils_Array::value('activity_id', $otherIds);
2245 if (!$otherActId || in_array($otherActId, $otherActivityIds)) {
2246 continue;
2247 }
2248 $otherActivityIds[] = $otherActId;
2249 }
2250 if ($duplicateCases) {
2251 if ($openCaseType = array_search('Open Case', $activityTypes)) {
2252 $sql = "
2253 SELECT id
2254 FROM civicrm_activity
2255 WHERE activity_type_id = $openCaseType
2256 AND id IN ( " . implode(',', array_values($otherActivityIds)) . ');';
2257 $dao = CRM_Core_DAO::executeQuery($sql);
2258 while ($dao->fetch()) {
2259 $singletonActivityIds[] = $dao->id;
2260 }
2261 }
2262 }
2263
2264 // migrate all activities and connect to main contact.
2265 $copiedActivityIds = $activityMappingIds = array();
2266 sort($otherActivityIds);
2267 foreach ($otherActivityIds as $otherActivityId) {
2268
2269 //for duplicate cases -
2270 //do not migrate singleton activities.
2271 if (!$otherActivityId || in_array($otherActivityId, $singletonActivityIds)) {
2272 continue;
2273 }
2274
2275 //migrate activity record.
2276 $otherActivity = new CRM_Activity_DAO_Activity();
2277 $otherActivity->id = $otherActivityId;
2278 if (!$otherActivity->find(TRUE)) {
2279 continue;
2280 }
2281
2282 $mainActVals = array();
2283 $mainActivity = new CRM_Activity_DAO_Activity();
2284 CRM_Core_DAO::storeValues($otherActivity, $mainActVals);
2285 $mainActivity->copyValues($mainActVals);
2286 $mainActivity->id = NULL;
2287 $mainActivity->activity_date_time = CRM_Utils_Date::isoToMysql($otherActivity->activity_date_time);
2288 $mainActivity->source_record_id = CRM_Utils_Array::value($mainActivity->source_record_id,
2289 $activityMappingIds
2290 );
2291
2292 $mainActivity->original_id = CRM_Utils_Array::value($mainActivity->original_id,
2293 $activityMappingIds
2294 );
2295
2296 $mainActivity->parent_id = CRM_Utils_Array::value($mainActivity->parent_id,
2297 $activityMappingIds
2298 );
2299 $mainActivity->save();
2300 $mainActivityId = $mainActivity->id;
2301 if (!$mainActivityId) {
2302 continue;
2303 }
2304
2305 $activityMappingIds[$otherActivityId] = $mainActivityId;
2306 // insert log of all activities
2307 CRM_Activity_BAO_Activity::logActivityAction($mainActivity);
2308
2309 $copiedActivityIds[] = $otherActivityId;
2310
2311 //create case activity record.
2312 $mainCaseActivity = new CRM_Case_DAO_CaseActivity();
2313 $mainCaseActivity->case_id = $mainCaseId;
2314 $mainCaseActivity->activity_id = $mainActivityId;
2315 $mainCaseActivity->save();
2316
2317 //migrate source activity.
2318 $otherSourceActivity = new CRM_Activity_DAO_ActivityContact();
2319 $otherSourceActivity->activity_id = $otherActivityId;
2320 $otherSourceActivity->record_type_id = $sourceID;
2321 $otherSourceActivity->find();
2322 while ($otherSourceActivity->fetch()) {
2323 $mainActivitySource = new CRM_Activity_DAO_ActivityContact();
2324 $mainActivitySource->record_type_id = $sourceID;
2325 $mainActivitySource->activity_id = $mainActivityId;
2326 $mainActivitySource->contact_id = $otherSourceActivity->contact_id;
2327 if ($mainActivitySource->contact_id == $otherContactId) {
2328 $mainActivitySource->contact_id = $mainContactId;
2329 }
2330 //avoid duplicate object.
2331 if (!$mainActivitySource->find(TRUE)) {
2332 $mainActivitySource->save();
2333 }
2334 }
2335
2336 //migrate target activities.
2337 $otherTargetActivity = new CRM_Activity_DAO_ActivityContact();
2338 $otherTargetActivity->activity_id = $otherActivityId;
2339 $otherTargetActivity->record_type_id = $targetID;
2340 $otherTargetActivity->find();
2341 while ($otherTargetActivity->fetch()) {
2342 $mainActivityTarget = new CRM_Activity_DAO_ActivityContact();
2343 $mainActivityTarget->record_type_id = $targetID;
2344 $mainActivityTarget->activity_id = $mainActivityId;
2345 $mainActivityTarget->contact_id = $otherTargetActivity->contact_id;
2346 if ($mainActivityTarget->contact_id == $otherContactId) {
2347 $mainActivityTarget->contact_id = $mainContactId;
2348 }
2349 //avoid duplicate object.
2350 if (!$mainActivityTarget->find(TRUE)) {
2351 $mainActivityTarget->save();
2352 }
2353 }
2354
2355 //migrate assignee activities.
2356 $otherAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2357 $otherAssigneeActivity->activity_id = $otherActivityId;
2358 $otherAssigneeActivity->record_type_id = $assigneeID;
2359 $otherAssigneeActivity->find();
2360 while ($otherAssigneeActivity->fetch()) {
2361 $mainAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2362 $mainAssigneeActivity->activity_id = $mainActivityId;
2363 $mainAssigneeActivity->record_type_id = $assigneeID;
2364 $mainAssigneeActivity->contact_id = $otherAssigneeActivity->contact_id;
2365 if ($mainAssigneeActivity->contact_id == $otherContactId) {
2366 $mainAssigneeActivity->contact_id = $mainContactId;
2367 }
2368 //avoid duplicate object.
2369 if (!$mainAssigneeActivity->find(TRUE)) {
2370 $mainAssigneeActivity->save();
2371 }
2372 }
2373
2374 // copy custom fields and attachments
2375 $aparams = array(
2376 'activityID' => $otherActivityId,
2377 'mainActivityId' => $mainActivityId,
2378 );
2379 CRM_Activity_BAO_Activity::copyExtendedActivityData($aparams);
2380 }
2381
2382 //copy case relationship.
2383 if ($duplicateContacts) {
2384 //migrate relationship records.
2385 $otherRelationship = new CRM_Contact_DAO_Relationship();
2386 $otherRelationship->case_id = $otherCaseId;
2387 $otherRelationship->find();
2388 $otherRelationshipIds = array();
2389 while ($otherRelationship->fetch()) {
2390 $otherRelVals = array();
2391 $updateOtherRel = FALSE;
2392 CRM_Core_DAO::storeValues($otherRelationship, $otherRelVals);
2393
2394 $mainRelationship = new CRM_Contact_DAO_Relationship();
2395 $mainRelationship->copyValues($otherRelVals);
2396 $mainRelationship->id = NULL;
2397 $mainRelationship->case_id = $mainCaseId;
2398 if ($mainRelationship->contact_id_a == $otherContactId) {
2399 $updateOtherRel = TRUE;
2400 $mainRelationship->contact_id_a = $mainContactId;
2401 }
2402
2403 //case creator change only when we merge user contact.
2404 if ($mainRelationship->contact_id_b == $otherContactId) {
2405 //do not change creator for change client.
2406 if (!$changeClient) {
2407 $updateOtherRel = TRUE;
2408 $mainRelationship->contact_id_b = ($currentUserId) ? $currentUserId : $mainContactId;
2409 }
2410 }
2411 $mainRelationship->end_date = CRM_Utils_Date::isoToMysql($otherRelationship->end_date);
2412 $mainRelationship->start_date = CRM_Utils_Date::isoToMysql($otherRelationship->start_date);
2413
2414 //avoid duplicate object.
2415 if (!$mainRelationship->find(TRUE)) {
2416 $mainRelationship->save();
2417 }
2418
2419 //get the other relationship ids to update end date.
2420 if ($updateOtherRel) {
2421 $otherRelationshipIds[$otherRelationship->id] = $otherRelationship->id;
2422 }
2423 }
2424
2425 //update other relationships end dates
2426 if (!empty($otherRelationshipIds)) {
2427 $sql = 'UPDATE civicrm_relationship
2428 SET end_date = CURDATE()
2429 WHERE id IN ( ' . implode(',', $otherRelationshipIds) . ')';
2430 CRM_Core_DAO::executeQuery($sql);
2431 }
2432 }
2433
2434 //move other case to trash.
2435 $mergeCase = self::deleteCase($otherCaseId, $moveToTrash);
2436 if (!$mergeCase) {
2437 continue;
2438 }
2439
2440 $mergeActSubject = $mergeActSubjectDetails = $mergeActType = '';
2441 if ($changeClient) {
2442 $mainContactDisplayName = CRM_Contact_BAO_Contact::displayName($mainContactId);
2443 $otherContactDisplayName = CRM_Contact_BAO_Contact::displayName($otherContactId);
2444
2445 $mergeActType = array_search('Reassigned Case', $activityTypes);
2446 $mergeActSubject = ts("Case %1 reassigned client from %2 to %3. New Case ID is %4.",
2447 array(
2448 1 => $otherCaseId,
2449 2 => $otherContactDisplayName,
2450 3 => $mainContactDisplayName,
2451 4 => $mainCaseId,
2452 )
2453 );
2454 }
2455 elseif ($duplicateContacts) {
2456 $mergeActType = array_search('Merge Case', $activityTypes);
2457 $mergeActSubject = ts("Case %1 copied from contact id %2 to contact id %3 via merge. New Case ID is %4.",
2458 array(
2459 1 => $otherCaseId,
2460 2 => $otherContactId,
2461 3 => $mainContactId,
2462 4 => $mainCaseId,
2463 )
2464 );
2465 }
2466 else {
2467 $mergeActType = array_search('Merge Case', $activityTypes);
2468 $mergeActSubject = ts("Case %1 merged into case %2", array(1 => $otherCaseId, 2 => $mainCaseId));
2469 if (!empty($copiedActivityIds)) {
2470 $sql = '
2471 SELECT id, subject, activity_date_time, activity_type_id
2472 FROM civicrm_activity
2473 WHERE id IN (' . implode(',', $copiedActivityIds) . ')';
2474 $dao = CRM_Core_DAO::executeQuery($sql);
2475 while ($dao->fetch()) {
2476 $mergeActSubjectDetails .= "{$dao->activity_date_time} :: {$activityTypes[$dao->activity_type_id]}";
2477 if ($dao->subject) {
2478 $mergeActSubjectDetails .= " :: {$dao->subject}";
2479 }
2480 $mergeActSubjectDetails .= "<br />";
2481 }
2482 }
2483 }
2484
2485 // Create merge activity record. Source for merge activity is the logged in user's contact ID ($currentUserId).
2486 $activityParams = array(
2487 'subject' => $mergeActSubject,
2488 'details' => $mergeActSubjectDetails,
2489 'status_id' => $completedActivityStatus,
2490 'activity_type_id' => $mergeActType,
2491 'source_contact_id' => $currentUserId,
2492 'activity_date_time' => date('YmdHis'),
2493 );
2494
2495 $mergeActivity = CRM_Activity_BAO_Activity::create($activityParams);
2496 $mergeActivityId = $mergeActivity->id;
2497 if (!$mergeActivityId) {
2498 continue;
2499 }
2500
2501 //connect merge activity to case.
2502 $mergeCaseAct = array(
2503 'case_id' => $mainCaseId,
2504 'activity_id' => $mergeActivityId,
2505 );
2506
2507 self::processCaseActivity($mergeCaseAct);
2508 }
2509
2510 CRM_Utils_Hook::post_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient);
2511
2512 return $mainCaseIds;
2513 }
2514
2515 /**
2516 * Validate contact permission for
2517 * edit/view on activity record and build links.
2518 *
2519 * @param array $tplParams
2520 * Params to be sent to template for sending email.
2521 * @param array $activityParams
2522 * Info of the activity.
2523 */
2524 public static function buildPermissionLinks(&$tplParams, $activityParams) {
2525 $activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityParams['source_record_id'],
2526 'activity_type_id', 'id'
2527 );
2528
2529 if (!empty($tplParams['isCaseActivity'])) {
2530 $tplParams['editActURL'] = CRM_Utils_System::url('civicrm/case/activity',
2531 "reset=1&cid={$activityParams['target_id']}&caseid={$activityParams['case_id']}&action=update&id={$activityParams['source_record_id']}", TRUE
2532 );
2533
2534 $tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/case/activity/view',
2535 "reset=1&aid={$activityParams['source_record_id']}&cid={$activityParams['target_id']}&caseID={$activityParams['case_id']}", TRUE
2536 );
2537
2538 $tplParams['manageCaseURL'] = CRM_Utils_System::url('civicrm/contact/view/case',
2539 "reset=1&id={$activityParams['case_id']}&cid={$activityParams['target_id']}&action=view&context=home", TRUE
2540 );
2541 }
2542 else {
2543 $tplParams['editActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity',
2544 "atype=$activityTypeId&action=update&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2545 );
2546
2547 $tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity',
2548 "atype=$activityTypeId&action=view&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2549 );
2550 }
2551 }
2552
2553 /**
2554 * Validate contact permission for
2555 * given operation on activity record.
2556 *
2557 * @param int $activityId
2558 * Activity record id.
2559 * @param string $operation
2560 * User operation.
2561 * @param int $actTypeId
2562 * Activity type id.
2563 * @param int $contactId
2564 * Contact id/if not pass consider logged in.
2565 * @param bool $checkComponent
2566 * Do we need to check component enabled.
2567 *
2568 * @return bool
2569 */
2570 public static function checkPermission($activityId, $operation, $actTypeId = NULL, $contactId = NULL, $checkComponent = TRUE) {
2571 $allow = FALSE;
2572 if (!$actTypeId && $activityId) {
2573 $actTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
2574 }
2575
2576 if (!$activityId || !$operation || !$actTypeId) {
2577 return $allow;
2578 }
2579
2580 //do check for civicase component enabled.
2581 if ($checkComponent && !self::enabled()) {
2582 return $allow;
2583 }
2584
2585 //do check for cases.
2586 $caseActOperations = array(
2587 'File On Case',
2588 'Link Cases',
2589 'Move To Case',
2590 'Copy To Case',
2591 );
2592
2593 if (in_array($operation, $caseActOperations)) {
2594 static $caseCount;
2595 if (!isset($caseCount)) {
2596 try {
2597 $caseCount = civicrm_api3('Case', 'getcount', array(
2598 'check_permissions' => TRUE,
2599 'status_id' => array('!=' => 'Closed'),
2600 'is_deleted' => 0,
2601 'end_date' => array('IS NULL' => 1),
2602 ));
2603 }
2604 catch (CiviCRM_API3_Exception $e) {
2605 // Lack of permissions will throw an exception
2606 $caseCount = 0;
2607 }
2608 }
2609 if ($operation == 'File On Case') {
2610 $allow = !empty($caseCount);
2611 }
2612 else {
2613 $allow = ($caseCount > 1);
2614 }
2615 }
2616
2617 $actionOperations = array('view', 'edit', 'delete');
2618 if (in_array($operation, $actionOperations)) {
2619
2620 //do cache when user has non/supper permission.
2621 static $allowOperations;
2622
2623 if (!is_array($allowOperations) ||
2624 !array_key_exists($operation, $allowOperations)
2625 ) {
2626
2627 if (!$contactId) {
2628 $session = CRM_Core_Session::singleton();
2629 $contactId = $session->get('userID');
2630 }
2631
2632 //check for permissions.
2633 $permissions = array(
2634 'view' => array(
2635 'access my cases and activities',
2636 'access all cases and activities',
2637 ),
2638 'edit' => array(
2639 'access my cases and activities',
2640 'access all cases and activities',
2641 ),
2642 'delete' => array('delete activities'),
2643 );
2644
2645 //check for core permission.
2646 $hasPermissions = array();
2647 $checkPermissions = CRM_Utils_Array::value($operation, $permissions);
2648 if (is_array($checkPermissions)) {
2649 foreach ($checkPermissions as $per) {
2650 if (CRM_Core_Permission::check($per)) {
2651 $hasPermissions[$operation][] = $per;
2652 }
2653 }
2654 }
2655
2656 //has permissions.
2657 if (!empty($hasPermissions)) {
2658 //need to check activity object specific.
2659 if (in_array($operation, array(
2660 'view',
2661 'edit',
2662 ))
2663 ) {
2664 //do we have supper permission.
2665 if (in_array('access all cases and activities', $hasPermissions[$operation])) {
2666 $allowOperations[$operation] = $allow = TRUE;
2667 }
2668 else {
2669 //user has only access to my cases and activity.
2670 //here object specific permmions come in picture.
2671
2672 //edit - contact must be source or assignee
2673 //view - contact must be source/assignee/target
2674 $isTarget = $isAssignee = $isSource = FALSE;
2675 $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
2676 $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
2677 $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
2678 $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
2679
2680 $target = new CRM_Activity_DAO_ActivityContact();
2681 $target->record_type_id = $targetID;
2682 $target->activity_id = $activityId;
2683 $target->contact_id = $contactId;
2684 if ($target->find(TRUE)) {
2685 $isTarget = TRUE;
2686 }
2687
2688 $assignee = new CRM_Activity_DAO_ActivityContact();
2689 $assignee->activity_id = $activityId;
2690 $assignee->record_type_id = $assigneeID;
2691 $assignee->contact_id = $contactId;
2692 if ($assignee->find(TRUE)) {
2693 $isAssignee = TRUE;
2694 }
2695
2696 $source = new CRM_Activity_DAO_ActivityContact();
2697 $source->activity_id = $activityId;
2698 $source->record_type_id = $sourceID;
2699 $source->contact_id = $contactId;
2700 if ($source->find(TRUE)) {
2701 $isSource = TRUE;
2702 }
2703
2704 if ($operation == 'edit') {
2705 if ($isAssignee || $isSource) {
2706 $allow = TRUE;
2707 }
2708 }
2709 if ($operation == 'view') {
2710 if ($isTarget || $isAssignee || $isSource) {
2711 $allow = TRUE;
2712 }
2713 }
2714 }
2715 }
2716 elseif (is_array($hasPermissions[$operation])) {
2717 $allowOperations[$operation] = $allow = TRUE;
2718 }
2719 }
2720 else {
2721 //contact do not have permission.
2722 $allowOperations[$operation] = FALSE;
2723 }
2724 }
2725 else {
2726 //use cache.
2727 //here contact might have supper/non permission.
2728 $allow = $allowOperations[$operation];
2729 }
2730 }
2731
2732 //do further only when operation is granted.
2733 if ($allow) {
2734 $actTypeName = CRM_Core_PseudoConstant::getName('CRM_Activity_BAO_Activity', 'activity_type_id', $actTypeId);
2735
2736 //do not allow multiple copy / edit action.
2737 $singletonNames = array(
2738 'Open Case',
2739 'Reassigned Case',
2740 'Merge Case',
2741 'Link Cases',
2742 'Assign Case Role',
2743 'Email',
2744 'Inbound Email',
2745 );
2746
2747 //do not allow to delete these activities, CRM-4543
2748 $doNotDeleteNames = array('Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date');
2749
2750 //allow edit operation.
2751 $allowEditNames = array('Open Case');
2752
2753 if (CRM_Core_Permission::check('edit inbound email basic information') ||
2754 CRM_Core_Permission::check('edit inbound email basic information and content')
2755 ) {
2756 $allowEditNames[] = 'Inbound Email';
2757 }
2758
2759 // do not allow File on Case
2760 $doNotFileNames = array(
2761 'Open Case',
2762 'Change Case Type',
2763 'Change Case Status',
2764 'Change Case Start Date',
2765 'Reassigned Case',
2766 'Merge Case',
2767 'Link Cases',
2768 'Assign Case Role',
2769 );
2770
2771 if (in_array($actTypeName, $singletonNames)) {
2772 $allow = FALSE;
2773 if ($operation == 'File On Case') {
2774 $allow = (in_array($actTypeName, $doNotFileNames)) ? FALSE : TRUE;
2775 }
2776 if (in_array($operation, $actionOperations)) {
2777 $allow = TRUE;
2778 if ($operation == 'edit') {
2779 $allow = (in_array($actTypeName, $allowEditNames)) ? TRUE : FALSE;
2780 }
2781 elseif ($operation == 'delete') {
2782 $allow = (in_array($actTypeName, $doNotDeleteNames)) ? FALSE : TRUE;
2783 }
2784 }
2785 }
2786 if ($allow && ($operation == 'delete') &&
2787 in_array($actTypeName, $doNotDeleteNames)
2788 ) {
2789 $allow = FALSE;
2790 }
2791
2792 if ($allow && ($operation == 'File On Case') &&
2793 in_array($actTypeName, $doNotFileNames)
2794 ) {
2795 $allow = FALSE;
2796 }
2797
2798 //check settings file for masking actions
2799 //on the basis the activity types
2800 //hide Edit link if activity type is NOT editable
2801 //(special case activities).CRM-5871
2802 if ($allow && in_array($operation, $actionOperations)) {
2803 static $actionFilter = array();
2804 if (!array_key_exists($operation, $actionFilter)) {
2805 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
2806 $actionFilter[$operation] = $xmlProcessor->get('Settings', 'ActivityTypes', FALSE, $operation);
2807 }
2808 if (array_key_exists($operation, $actionFilter[$operation]) &&
2809 in_array($actTypeId, $actionFilter[$operation][$operation])
2810 ) {
2811 $allow = FALSE;
2812 }
2813 }
2814 }
2815
2816 return $allow;
2817 }
2818
2819 /**
2820 * Since we drop 'access CiviCase', allow access
2821 * if user has 'access my cases and activities'
2822 * or 'access all cases and activities'
2823 */
2824 public static function accessCiviCase() {
2825 if (!self::enabled()) {
2826 return FALSE;
2827 }
2828
2829 if (CRM_Core_Permission::check('access my cases and activities') ||
2830 CRM_Core_Permission::check('access all cases and activities')
2831 ) {
2832 return TRUE;
2833 }
2834
2835 return FALSE;
2836 }
2837
2838 /**
2839 * Verify user has permission to access a case.
2840 *
2841 * @param int $caseId
2842 * @param bool $denyClosed
2843 * Set TRUE if one wants closed cases to be treated as inaccessible.
2844 *
2845 * @return bool
2846 */
2847 public static function accessCase($caseId, $denyClosed = TRUE) {
2848 if (!$caseId || !self::enabled()) {
2849 return FALSE;
2850 }
2851
2852 $params = array('id' => $caseId, 'check_permissions' => TRUE);
2853 if ($denyClosed && !CRM_Core_Permission::check('access all cases and activities')) {
2854 $params['status_id'] = array('!=' => 'Closed');
2855 }
2856 try {
2857 return (bool) civicrm_api3('Case', 'getcount', $params);
2858 }
2859 catch (CiviCRM_API3_Exception $e) {
2860 // Lack of permissions will throw an exception
2861 return FALSE;
2862 }
2863 }
2864
2865 /**
2866 * Check whether activity is a case Activity.
2867 *
2868 * @param int $activityID
2869 * Activity id.
2870 *
2871 * @return bool
2872 */
2873 public static function isCaseActivity($activityID) {
2874 $isCaseActivity = FALSE;
2875 if ($activityID) {
2876 $params = array(1 => array($activityID, 'Integer'));
2877 $query = "SELECT id FROM civicrm_case_activity WHERE activity_id = %1";
2878 if (CRM_Core_DAO::singleValueQuery($query, $params)) {
2879 $isCaseActivity = TRUE;
2880 }
2881 }
2882
2883 return $isCaseActivity;
2884 }
2885
2886 /**
2887 * Get all the case type ids currently in use.
2888 *
2889 * @return array
2890 */
2891 public static function getUsedCaseType() {
2892 static $caseTypeIds;
2893
2894 if (!is_array($caseTypeIds)) {
2895 $query = "SELECT DISTINCT( civicrm_case.case_type_id ) FROM civicrm_case";
2896
2897 $dao = CRM_Core_DAO::executeQuery($query);
2898 $caseTypeIds = array();
2899 while ($dao->fetch()) {
2900 $typeId = explode(CRM_Core_DAO::VALUE_SEPARATOR,
2901 $dao->case_type_id
2902 );
2903 $caseTypeIds[] = $typeId[1];
2904 }
2905 }
2906
2907 return $caseTypeIds;
2908 }
2909
2910 /**
2911 * Get all the case status ids currently in use.
2912 *
2913 * @return array
2914 */
2915 public static function getUsedCaseStatuses() {
2916 static $caseStatusIds;
2917
2918 if (!is_array($caseStatusIds)) {
2919 $query = "SELECT DISTINCT( civicrm_case.status_id ) FROM civicrm_case";
2920
2921 $dao = CRM_Core_DAO::executeQuery($query);
2922 $caseStatusIds = array();
2923 while ($dao->fetch()) {
2924 $caseStatusIds[] = $dao->status_id;
2925 }
2926 }
2927
2928 return $caseStatusIds;
2929 }
2930
2931 /**
2932 * Get all the encounter medium ids currently in use.
2933 *
2934 * @return array
2935 */
2936 public static function getUsedEncounterMediums() {
2937 static $mediumIds;
2938
2939 if (!is_array($mediumIds)) {
2940 $query = "SELECT DISTINCT( civicrm_activity.medium_id ) FROM civicrm_activity";
2941
2942 $dao = CRM_Core_DAO::executeQuery($query);
2943 $mediumIds = array();
2944 while ($dao->fetch()) {
2945 $mediumIds[] = $dao->medium_id;
2946 }
2947 }
2948
2949 return $mediumIds;
2950 }
2951
2952 /**
2953 * Check case configuration.
2954 *
2955 * @param int $contactId
2956 *
2957 * @return array
2958 */
2959 public static function isCaseConfigured($contactId = NULL) {
2960 $configured = array_fill_keys(array('configured', 'allowToAddNewCase', 'redirectToCaseAdmin'), FALSE);
2961
2962 //lets check for case configured.
2963 $allCasesCount = CRM_Case_BAO_Case::caseCount(NULL, FALSE);
2964 $configured['configured'] = ($allCasesCount) ? TRUE : FALSE;
2965 if (!$configured['configured']) {
2966 //do check for case type and case status.
2967 $caseTypes = CRM_Case_PseudoConstant::caseType('title', FALSE);
2968 if (!empty($caseTypes)) {
2969 $configured['configured'] = TRUE;
2970 if (!$configured['configured']) {
2971 $caseStatuses = CRM_Case_PseudoConstant::caseStatus('label', FALSE);
2972 if (!empty($caseStatuses)) {
2973 $configured['configured'] = TRUE;
2974 }
2975 }
2976 }
2977 }
2978 if ($configured['configured']) {
2979 //do check for active case type and case status.
2980 $caseTypes = CRM_Case_PseudoConstant::caseType();
2981 if (!empty($caseTypes)) {
2982 $caseStatuses = CRM_Case_PseudoConstant::caseStatus();
2983 if (!empty($caseStatuses)) {
2984 $configured['allowToAddNewCase'] = TRUE;
2985 }
2986 }
2987
2988 //do we need to redirect user to case admin.
2989 if (!$configured['allowToAddNewCase'] && $contactId) {
2990 //check for current contact case count.
2991 $currentContatCasesCount = CRM_Case_BAO_Case::caseCount($contactId);
2992 //redirect user to case admin page.
2993 if (!$currentContatCasesCount) {
2994 $configured['redirectToCaseAdmin'] = TRUE;
2995 }
2996 }
2997 }
2998
2999 return $configured;
3000 }
3001
3002 /**
3003 * Used during case component enablement and during ugprade.
3004 *
3005 * @return bool
3006 */
3007 public static function createCaseViews() {
3008 $errorScope = CRM_Core_TemporaryErrorScope::ignoreException();
3009 $dao = new CRM_Core_DAO();
3010
3011 $sql = self::createCaseViewsQuery('upcoming');
3012 $dao->query($sql);
3013 if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) {
3014 return FALSE;
3015 }
3016
3017 // Above error doesn't get caught?
3018 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_upcoming");
3019 if (is_null($doublecheck)) {
3020 return FALSE;
3021 }
3022
3023 $sql = self::createCaseViewsQuery('recent');
3024 $dao->query($sql);
3025 if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) {
3026 return FALSE;
3027 }
3028
3029 // Above error doesn't get caught?
3030 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_recent");
3031 if (is_null($doublecheck)) {
3032 return FALSE;
3033 }
3034
3035 return TRUE;
3036 }
3037
3038 /**
3039 * Helper function, also used by the upgrade in case of error
3040 *
3041 * @param string $section
3042 *
3043 * @return string
3044 */
3045 public static function createCaseViewsQuery($section = 'upcoming') {
3046 $sql = "";
3047 $scheduled_id = CRM_Core_Pseudoconstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Scheduled');
3048 switch ($section) {
3049 case 'upcoming':
3050 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_upcoming`
3051 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
3052 FROM civicrm_case_activity ca
3053 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
3054 WHERE a.activity_date_time =
3055 (SELECT b.activity_date_time FROM civicrm_case_activity bca
3056 INNER JOIN civicrm_activity b ON bca.activity_id=b.id
3057 WHERE b.activity_date_time <= DATE_ADD( NOW(), INTERVAL 14 DAY )
3058 AND b.is_current_revision = 1 AND b.is_deleted=0 AND b.status_id = $scheduled_id
3059 AND bca.case_id = ca.case_id ORDER BY b.activity_date_time ASC LIMIT 1)";
3060 break;
3061
3062 case 'recent':
3063 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_recent`
3064 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
3065 FROM civicrm_case_activity ca
3066 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
3067 WHERE a.activity_date_time =
3068 (SELECT b.activity_date_time FROM civicrm_case_activity bca
3069 INNER JOIN civicrm_activity b ON bca.activity_id=b.id
3070 WHERE b.activity_date_time >= DATE_SUB( NOW(), INTERVAL 14 DAY )
3071 AND b.is_current_revision = 1 AND b.is_deleted=0 AND b.status_id <> $scheduled_id
3072 AND bca.case_id = ca.case_id ORDER BY b.activity_date_time DESC LIMIT 1)";
3073 break;
3074 }
3075 return $sql;
3076 }
3077
3078 /**
3079 * Add/copy relationships, when new client is added for a case
3080 *
3081 * @param int $caseId
3082 * Case id.
3083 * @param int $contactId
3084 * Contact id / new client id.
3085 */
3086 public static function addCaseRelationships($caseId, $contactId) {
3087 // get the case role / relationships for the case
3088 $caseRelationships = new CRM_Contact_DAO_Relationship();
3089 $caseRelationships->case_id = $caseId;
3090 $caseRelationships->find();
3091 $relationshipTypes = array();
3092
3093 // make sure we don't add duplicate relationships of same relationship type.
3094 while ($caseRelationships->fetch() && !in_array($caseRelationships->relationship_type_id, $relationshipTypes)) {
3095 $values = array();
3096 CRM_Core_DAO::storeValues($caseRelationships, $values);
3097
3098 // add relationship for new client.
3099 $newRelationship = new CRM_Contact_DAO_Relationship();
3100 $newRelationship->copyValues($values);
3101 $newRelationship->id = NULL;
3102 $newRelationship->case_id = $caseId;
3103 $newRelationship->contact_id_a = $contactId;
3104 $newRelationship->end_date = CRM_Utils_Date::isoToMysql($caseRelationships->end_date);
3105 $newRelationship->start_date = CRM_Utils_Date::isoToMysql($caseRelationships->start_date);
3106
3107 // another check to avoid duplicate relationship, in cases where client is removed and re-added again.
3108 if (!$newRelationship->find(TRUE)) {
3109 $newRelationship->save();
3110 }
3111
3112 // store relationship type of newly created relationship
3113 $relationshipTypes[] = $caseRelationships->relationship_type_id;
3114 }
3115 }
3116
3117 /**
3118 * Get the list of clients for a case.
3119 *
3120 * @param int $caseId
3121 *
3122 * @return array
3123 * associated array with client ids
3124 */
3125 public static function getCaseClients($caseId) {
3126 $clients = array();
3127 $caseContact = new CRM_Case_DAO_CaseContact();
3128 $caseContact->case_id = $caseId;
3129 $caseContact->orderBy('id');
3130 $caseContact->find();
3131
3132 while ($caseContact->fetch()) {
3133 $clients[] = $caseContact->contact_id;
3134 }
3135
3136 return $clients;
3137 }
3138
3139 /**
3140 * @param int $caseId
3141 * @param string $direction
3142 * @param int $cid
3143 * @param int $relTypeId
3144 * @throws \CRM_Core_Exception
3145 * @throws \CiviCRM_API3_Exception
3146 */
3147 public static function endCaseRole($caseId, $direction, $cid, $relTypeId) {
3148 // Validate inputs
3149 if ($direction !== 'a' && $direction !== 'b') {
3150 throw new CRM_Core_Exception('Invalid relationship direction');
3151 }
3152
3153 // This case might have multiple clients, so we lookup by relationship instead of by id to get them all
3154 $sql = "SELECT id FROM civicrm_relationship WHERE case_id = %1 AND contact_id_{$direction} = %2 AND relationship_type_id = %3";
3155 $dao = CRM_Core_DAO::executeQuery($sql, array(
3156 1 => array($caseId, 'Positive'),
3157 2 => array($cid, 'Positive'),
3158 3 => array($relTypeId, 'Positive'),
3159 ));
3160 while ($dao->fetch()) {
3161 civicrm_api3('relationship', 'create', array(
3162 'id' => $dao->id,
3163 'is_active' => 0,
3164 'end_date' => 'now',
3165 ));
3166 }
3167 }
3168
3169 /**
3170 * Get options for a given case field.
3171 * @see CRM_Core_DAO::buildOptions
3172 *
3173 * @param string $fieldName
3174 * @param string $context
3175 * @see CRM_Core_DAO::buildOptionsContext
3176 * @param array $props
3177 * Whatever is known about this dao object.
3178 *
3179 * @return array|bool
3180 */
3181 public static function buildOptions($fieldName, $context = NULL, $props = array()) {
3182 $className = __CLASS__;
3183 $params = array();
3184 switch ($fieldName) {
3185 // This field is not part of this object but the api supports it
3186 case 'medium_id':
3187 $className = 'CRM_Activity_BAO_Activity';
3188 break;
3189
3190 // Filter status id by case type id
3191 case 'status_id':
3192 if (!empty($props['case_type_id'])) {
3193 $idField = is_numeric($props['case_type_id']) ? 'id' : 'name';
3194 $caseType = civicrm_api3('CaseType', 'getsingle', array($idField => $props['case_type_id'], 'return' => 'definition'));
3195 if (!empty($caseType['definition']['statuses'])) {
3196 $params['condition'] = 'v.name IN ("' . implode('","', $caseType['definition']['statuses']) . '")';
3197 }
3198 }
3199 break;
3200 }
3201 return CRM_Core_PseudoConstant::get($className, $fieldName, $params, $context);
3202 }
3203
3204 /**
3205 * @inheritDoc
3206 */
3207 public function addSelectWhereClause() {
3208 // We always return an array with these keys, even if they are empty,
3209 // because this tells the query builder that we have considered these fields for acls
3210 $clauses = array(
3211 'id' => array(),
3212 // Only case admins can view deleted cases
3213 'is_deleted' => CRM_Core_Permission::check('administer CiviCase') ? array() : array("= 0"),
3214 );
3215 // Ensure the user has permission to view the case client
3216 $contactClause = CRM_Utils_SQL::mergeSubquery('Contact');
3217 if ($contactClause) {
3218 $contactClause = implode(' AND contact_id ', $contactClause);
3219 $clauses['id'][] = "IN (SELECT case_id FROM civicrm_case_contact WHERE contact_id $contactClause)";
3220 }
3221 // The api gatekeeper ensures the user has at least "access my cases and activities"
3222 // so if they do not have permission to see all cases we'll assume they can only access their own
3223 if (!CRM_Core_Permission::check('access all cases and activities')) {
3224 $user = (int) CRM_Core_Session::getLoggedInContactID();
3225 $clauses['id'][] = "IN (
3226 SELECT r.case_id FROM civicrm_relationship r, civicrm_case_contact cc WHERE r.is_active = 1 AND cc.case_id = r.case_id AND (
3227 (r.contact_id_a = cc.contact_id AND r.contact_id_b = $user) OR (r.contact_id_b = cc.contact_id AND r.contact_id_a = $user)
3228 )
3229 )";
3230 }
3231 CRM_Utils_Hook::selectWhereClause($this, $clauses);
3232 return $clauses;
3233 }
3234
3235 /**
3236 * CRM-20308: Method to get the contact id to use as from contact for email copy
3237 * 1. Activity Added by Contact's email address
3238 * 2. System Default From Address
3239 * 3. Default Organization Contact email address
3240 * 4. Logged in user
3241 *
3242 * @param int $activityID
3243 *
3244 * @return mixed $emailFromContactId
3245 * @see https://issues.civicrm.org/jira/browse/CRM-20308
3246 */
3247 public static function getReceiptFrom($activityID) {
3248 $name = $address = NULL;
3249
3250 if (!empty($activityID) && (Civi::settings()->get('allow_mail_from_logged_in_contact'))) {
3251 // This breaks SPF/DMARC if email is sent from an email address that the server is not authorised to send from.
3252 // so we can disable this behaviour with the "allow_mail_from_logged_in_contact" setting.
3253 // There is always a 'Added by' contact for a activity,
3254 // so we can safely use ActivityContact.Getvalue API
3255 $sourceContactId = civicrm_api3('ActivityContact', 'getvalue', array(
3256 'activity_id' => $activityID,
3257 'record_type_id' => 'Activity Source',
3258 'return' => 'contact_id',
3259 ));
3260 list($name, $address) = CRM_Contact_BAO_Contact_Location::getEmailDetails($sourceContactId);
3261 }
3262
3263 // If 'From' email address not found for Source Activity Contact then
3264 // fetch the email from domain or logged in user.
3265 if (empty($address)) {
3266 list($name, $address) = CRM_Core_BAO_Domain::getDefaultReceiptFrom();
3267 }
3268
3269 return "$name <$address>";
3270 }
3271
3272 /**
3273 * @return array
3274 */
3275 public static function getEntityRefFilters() {
3276 $filters = [
3277 [
3278 'key' => 'case_id.case_type_id',
3279 'value' => ts('Case Type'),
3280 'entity' => 'Case',
3281 ],
3282 [
3283 'key' => 'case_id.status_id',
3284 'value' => ts('Case Status'),
3285 'entity' => 'Case',
3286 ],
3287 ];
3288 foreach (CRM_Contact_BAO_Contact::getEntityRefFilters() as $filter) {
3289 $filter += ['entity' => 'Contact'];
3290 $filter['key'] = 'contact_id.' . $filter['key'];
3291 $filters[] = $filter;
3292 }
3293 return $filters;
3294 }
3295
3296 }