Merge pull request #14621 from pradpnayak/CleanUps
[civicrm-core.git] / CRM / Case / BAO / Case.php
1 <?php
2 /*
3 +--------------------------------------------------------------------+
4 | CiviCRM version 5 |
5 +--------------------------------------------------------------------+
6 | Copyright CiviCRM LLC (c) 2004-2019 |
7 +--------------------------------------------------------------------+
8 | This file is a part of CiviCRM. |
9 | |
10 | CiviCRM is free software; you can copy, modify, and distribute it |
11 | under the terms of the GNU Affero General Public License |
12 | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
13 | |
14 | CiviCRM is distributed in the hope that it will be useful, but |
15 | WITHOUT ANY WARRANTY; without even the implied warranty of |
16 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
17 | See the GNU Affero General Public License for more details. |
18 | |
19 | You should have received a copy of the GNU Affero General Public |
20 | License and the CiviCRM Licensing Exception along |
21 | with this program; if not, contact CiviCRM LLC |
22 | at info[AT]civicrm[DOT]org. If you have questions about the |
23 | GNU Affero General Public License or the licensing of CiviCRM, |
24 | see the CiviCRM license FAQ at http://civicrm.org/licensing |
25 +--------------------------------------------------------------------+
26 */
27
28 /**
29 *
30 * @package CRM
31 * @copyright CiviCRM LLC (c) 2004-2019
32 */
33
34 /**
35 * This class contains the functions for Case Management.
36 */
37 class CRM_Case_BAO_Case extends CRM_Case_DAO_Case {
38
39 /**
40 * Static field for all the case information that we can potentially export.
41 *
42 * @var array
43 */
44 public static $_exportableFields = NULL;
45
46 /**
47 * Class constructor.
48 */
49 public function __construct() {
50 parent::__construct();
51 }
52
53 /**
54 * Is CiviCase enabled?
55 *
56 * @return bool
57 */
58 public static function enabled() {
59 $config = CRM_Core_Config::singleton();
60 return in_array('CiviCase', $config->enableComponents);
61 }
62
63 /**
64 * Create a case object.
65 *
66 * The function extracts all the params it needs to initialize the create a
67 * case object. the params array could contain additional unused name/value
68 * pairs
69 *
70 * @param array $params
71 * (reference ) an assoc array of name/value pairs.
72 *
73 * @return CRM_Case_BAO_Case
74 */
75 public static function add(&$params) {
76 $caseDAO = new CRM_Case_DAO_Case();
77 $caseDAO->copyValues($params);
78 $result = $caseDAO->save();
79 // Get other case values (required by XML processor), this adds to $result array
80 $caseDAO->find(TRUE);
81 return $result;
82 }
83
84 /**
85 * Takes an associative array and creates a case object.
86 *
87 * @param array $params
88 * (reference) an assoc array of name/value pairs.
89 *
90 * @return CRM_Case_BAO_Case
91 */
92 public static function &create(&$params) {
93 // CRM-20958 - These fields are managed by MySQL triggers. Watch out for clients resaving stale timestamps.
94 unset($params['created_date']);
95 unset($params['modified_date']);
96 $caseStatus = CRM_Case_PseudoConstant::caseStatus('name');
97 // for resolved case the end date should set to now
98 if (!empty($params['status_id']) && $params['status_id'] == array_search('Closed', $caseStatus)) {
99 $params['end_date'] = date("Ymd");
100 }
101
102 $transaction = new CRM_Core_Transaction();
103
104 if (!empty($params['id'])) {
105 CRM_Utils_Hook::pre('edit', 'Case', $params['id'], $params);
106 }
107 else {
108 CRM_Utils_Hook::pre('create', 'Case', NULL, $params);
109 }
110
111 $case = self::add($params);
112
113 if (!empty($params['custom']) &&
114 is_array($params['custom'])
115 ) {
116 CRM_Core_BAO_CustomValueTable::store($params['custom'], 'civicrm_case', $case->id);
117 }
118
119 if (is_a($case, 'CRM_Core_Error')) {
120 $transaction->rollback();
121 return $case;
122 }
123
124 if (!empty($params['id'])) {
125 CRM_Utils_Hook::post('edit', 'Case', $case->id, $case);
126 }
127 else {
128 CRM_Utils_Hook::post('create', 'Case', $case->id, $case);
129 }
130 $transaction->commit();
131
132 //we are not creating log for case
133 //since case log can be tracked using log for activity.
134 return $case;
135 }
136
137 /**
138 * Process case activity add/delete
139 * takes an associative array and
140 *
141 * @param array $params
142 * (reference ) an assoc array of name/value pairs.
143 *
144 */
145 public static function processCaseActivity(&$params) {
146 $caseActivityDAO = new CRM_Case_DAO_CaseActivity();
147 $caseActivityDAO->activity_id = $params['activity_id'];
148 $caseActivityDAO->case_id = $params['case_id'];
149
150 $caseActivityDAO->find(TRUE);
151 $caseActivityDAO->save();
152 }
153
154 /**
155 * Get the case subject for Activity.
156 *
157 * @param int $activityId
158 * Activity id.
159 *
160 * @return string|null
161 */
162 public static function getCaseSubject($activityId) {
163 $caseActivity = new CRM_Case_DAO_CaseActivity();
164 $caseActivity->activity_id = $activityId;
165 if ($caseActivity->find(TRUE)) {
166 return CRM_Core_DAO::getFieldValue('CRM_Case_BAO_Case', $caseActivity->case_id, 'subject');
167 }
168 return NULL;
169 }
170
171 /**
172 * Get the case type.
173 *
174 * @param int $caseId
175 * @param string $colName
176 *
177 * @return string
178 * case type
179 */
180 public static function getCaseType($caseId, $colName = 'title') {
181 $query = "
182 SELECT civicrm_case_type.{$colName} FROM civicrm_case
183 LEFT JOIN civicrm_case_type ON
184 civicrm_case.case_type_id = civicrm_case_type.id
185 WHERE civicrm_case.id = %1";
186
187 $queryParams = array(1 => array($caseId, 'Integer'));
188
189 return CRM_Core_DAO::singleValueQuery($query, $queryParams);
190 }
191
192 /**
193 * Delete the record that are associated with this case.
194 * record are deleted from case
195 *
196 * @param int $caseId
197 * Id of the case to delete.
198 *
199 * @param bool $moveToTrash
200 *
201 * @return bool
202 * is successful
203 */
204 public static function deleteCase($caseId, $moveToTrash = FALSE) {
205 CRM_Utils_Hook::pre('delete', 'Case', $caseId, CRM_Core_DAO::$_nullArray);
206
207 //delete activities
208 $activities = self::getCaseActivityDates($caseId);
209 if ($activities) {
210 foreach ($activities as $value) {
211 CRM_Activity_BAO_Activity::deleteActivity($value, $moveToTrash);
212 }
213 }
214
215 if (!$moveToTrash) {
216 $transaction = new CRM_Core_Transaction();
217 }
218 $case = new CRM_Case_DAO_Case();
219 $case->id = $caseId;
220 if (!$moveToTrash) {
221 $result = $case->delete();
222 $transaction->commit();
223 }
224 else {
225 $result = $case->is_deleted = 1;
226 $case->save();
227 }
228
229 if ($result) {
230 // CRM-7364, disable relationships
231 self::enableDisableCaseRelationships($caseId, FALSE);
232
233 CRM_Utils_Hook::post('delete', 'Case', $caseId, $case);
234
235 // remove case from recent items.
236 $caseRecent = array(
237 'id' => $caseId,
238 'type' => 'Case',
239 );
240 CRM_Utils_Recent::del($caseRecent);
241 return TRUE;
242 }
243
244 return FALSE;
245 }
246
247 /**
248 * Enable disable case related relationships.
249 *
250 * @param int $caseId
251 * Case id.
252 * @param bool $enable
253 * Action.
254 */
255 public static function enableDisableCaseRelationships($caseId, $enable) {
256 $contactIds = self::retrieveContactIdsByCaseId($caseId);
257 if (!empty($contactIds)) {
258 foreach ($contactIds as $cid) {
259 $roles = self::getCaseRoles($cid, $caseId);
260 if (!empty($roles)) {
261 $relationshipIds = implode(',', array_keys($roles));
262 $enable = (int) $enable;
263 $query = "UPDATE civicrm_relationship SET is_active = {$enable}
264 WHERE id IN ( {$relationshipIds} )";
265 CRM_Core_DAO::executeQuery($query);
266 }
267 }
268 }
269 }
270
271 /**
272 * Retrieve contact_id by case_id.
273 *
274 * @param int $caseId
275 * ID of the case.
276 *
277 * @param int $contactID
278 * @param int $startArrayAt This is to support legacy calls to Case.Get API which may rely on the first array index being set to 1
279 *
280 * @return array
281 */
282 public static function retrieveContactIdsByCaseId($caseId, $contactID = NULL, $startArrayAt = 0) {
283 $caseContact = new CRM_Case_DAO_CaseContact();
284 $caseContact->case_id = $caseId;
285 $caseContact->find();
286 $contactArray = array();
287 $count = $startArrayAt;
288 while ($caseContact->fetch()) {
289 if ($contactID != $caseContact->contact_id) {
290 $contactArray[$count] = $caseContact->contact_id;
291 $count++;
292 }
293 }
294
295 return $contactArray;
296 }
297
298 /**
299 * Look up a case using an activity ID.
300 *
301 * @param int $activityId
302 *
303 * @return int, case ID
304 */
305 public static function getCaseIdByActivityId($activityId) {
306 $originalId = CRM_Core_DAO::singleValueQuery(
307 'SELECT original_id FROM civicrm_activity WHERE id = %1',
308 array('1' => array($activityId, 'Integer'))
309 );
310 $caseId = CRM_Core_DAO::singleValueQuery(
311 'SELECT case_id FROM civicrm_case_activity WHERE activity_id in (%1,%2)',
312 array(
313 '1' => array($activityId, 'Integer'),
314 '2' => array($originalId ? $originalId : $activityId, 'Integer'),
315 )
316 );
317 return $caseId;
318 }
319
320 /**
321 * Retrieve contact names by caseId.
322 *
323 * @param int $caseId
324 * ID of the case.
325 *
326 * @return array
327 */
328 public static function getContactNames($caseId) {
329 $contactNames = array();
330 if (!$caseId) {
331 return $contactNames;
332 }
333
334 $query = "
335 SELECT contact_a.sort_name name,
336 contact_a.display_name as display_name,
337 contact_a.id cid,
338 contact_a.birth_date as birth_date,
339 ce.email as email,
340 cp.phone as phone
341 FROM civicrm_contact contact_a
342 LEFT JOIN civicrm_case_contact ON civicrm_case_contact.contact_id = contact_a.id
343 LEFT JOIN civicrm_email ce ON ( ce.contact_id = contact_a.id AND ce.is_primary = 1)
344 LEFT JOIN civicrm_phone cp ON ( cp.contact_id = contact_a.id AND cp.is_primary = 1)
345 WHERE contact_a.is_deleted = 0 AND civicrm_case_contact.case_id = %1
346 ORDER BY civicrm_case_contact.id";
347
348 $dao = CRM_Core_DAO::executeQuery($query,
349 array(1 => array($caseId, 'Integer'))
350 );
351 while ($dao->fetch()) {
352 $contactNames[$dao->cid]['contact_id'] = $dao->cid;
353 $contactNames[$dao->cid]['sort_name'] = $dao->name;
354 $contactNames[$dao->cid]['display_name'] = $dao->display_name;
355 $contactNames[$dao->cid]['email'] = $dao->email;
356 $contactNames[$dao->cid]['phone'] = $dao->phone;
357 $contactNames[$dao->cid]['birth_date'] = $dao->birth_date;
358 $contactNames[$dao->cid]['role'] = ts('Client');
359 }
360
361 return $contactNames;
362 }
363
364 /**
365 * Retrieve case_id by contact_id.
366 *
367 * @param int $contactID
368 * @param bool $includeDeleted
369 * Include the deleted cases in result.
370 * @param null $caseType
371 *
372 * @return array
373 */
374 public static function retrieveCaseIdsByContactId($contactID, $includeDeleted = FALSE, $caseType = NULL) {
375 $query = "
376 SELECT ca.id as id
377 FROM civicrm_case_contact cc
378 INNER JOIN civicrm_case ca ON cc.case_id = ca.id
379 ";
380 if (isset($caseType)) {
381 $query .=
382 "INNER JOIN civicrm_case_type ON civicrm_case_type.id = ca.case_type_id
383 WHERE cc.contact_id = %1 AND civicrm_case_type.name = '{$caseType}'";
384 }
385 if (!isset($caseType)) {
386 $query .= "WHERE cc.contact_id = %1";
387 }
388 if (!$includeDeleted) {
389 $query .= " AND ca.is_deleted = 0";
390 }
391
392 $params = array(1 => array($contactID, 'Integer'));
393 $dao = CRM_Core_DAO::executeQuery($query, $params);
394
395 $caseArray = array();
396 while ($dao->fetch()) {
397 $caseArray[] = $dao->id;
398 }
399
400 return $caseArray;
401 }
402
403 /**
404 * @param string $type
405 * @param int $userID
406 * @param string $condition
407 *
408 * @return string
409 */
410 public static function getCaseActivityCountQuery($type = 'upcoming', $userID, $condition = NULL) {
411 return sprintf(" SELECT COUNT(*) FROM (%s) temp ", self::getCaseActivityQuery($type, $userID, $condition));
412 }
413
414 /**
415 * @param string $type
416 * @param int $userID
417 * @param string $condition
418 * @param string $limit
419 * @param string $order
420 *
421 * @return string
422 */
423 public static function getCaseActivityQuery($type = 'upcoming', $userID, $condition = NULL, $limit = NULL, $order = NULL) {
424 $selectClauses = array(
425 'civicrm_case.id as case_id',
426 'civicrm_case.subject as case_subject',
427 'civicrm_contact.id as contact_id',
428 'civicrm_contact.sort_name as sort_name',
429 'civicrm_phone.phone as phone',
430 'civicrm_contact.contact_type as contact_type',
431 'civicrm_contact.contact_sub_type as contact_sub_type',
432 't_act.activity_type_id as activity_type_id',
433 'civicrm_case.case_type_id as case_type_id',
434 'civicrm_case.status_id as case_status_id',
435 't_act.status_id as status_id',
436 'civicrm_case.start_date as case_start_date',
437 "GROUP_CONCAT(DISTINCT IF(case_relationship.contact_id_b = $userID, case_relation_type.label_a_b, case_relation_type.label_b_a) SEPARATOR ', ') as case_role",
438 't_act.activity_date_time as activity_date_time',
439 't_act.id as activity_id',
440 );
441
442 $query = CRM_Contact_BAO_Query::appendAnyValueToSelect($selectClauses, 'case_id');
443
444 $query .= <<<HERESQL
445 FROM civicrm_case
446 INNER JOIN civicrm_case_contact ON civicrm_case.id = civicrm_case_contact.case_id
447 INNER JOIN civicrm_contact ON civicrm_case_contact.contact_id = civicrm_contact.id
448 HERESQL;
449
450 switch ($type) {
451 case 'upcoming':
452 case 'recent':
453 // civicrm_view_case_activity_upcoming and
454 // civicrm_view_case_activity_recent are views that show the next
455 // scheduled and most recent not-scheduled activity on each case,
456 // respectively.
457 $query .= <<<HERESQL
458 INNER JOIN civicrm_view_case_activity_$type t_act
459 ON t_act.case_id = civicrm_case.id
460 HERESQL;
461 break;
462
463 case 'any':
464 $query .= <<<HERESQL
465 LEFT JOIN civicrm_case_activity ca4
466 ON civicrm_case.id = ca4.case_id
467 LEFT JOIN civicrm_activity t_act
468 ON t_act.id = ca4.activity_id
469 AND t_act.is_current_revision = 1
470 HERESQL;
471 }
472
473 $query .= <<<HERESQL
474 LEFT JOIN civicrm_phone
475 ON civicrm_phone.contact_id = civicrm_contact.id
476 AND civicrm_phone.is_primary = 1
477 LEFT JOIN civicrm_relationship case_relationship
478 ON ((case_relationship.contact_id_a = civicrm_case_contact.contact_id AND case_relationship.contact_id_b = {$userID})
479 OR (case_relationship.contact_id_b = civicrm_case_contact.contact_id AND case_relationship.contact_id_a = {$userID}))
480 AND case_relationship.is_active
481 AND case_relationship.case_id = civicrm_case.id
482 LEFT JOIN civicrm_relationship_type case_relation_type
483 ON case_relation_type.id = case_relationship.relationship_type_id
484 AND case_relation_type.id = case_relationship.relationship_type_id
485 HERESQL;
486
487 if ($condition) {
488 // CRM-8749 backwards compatibility - callers of this function expect to start $condition with "AND"
489 $query .= " WHERE (1) AND $condition ";
490 }
491 $query .= " GROUP BY case_id ";
492
493 $query .= ($order) ?: ' ORDER BY activity_date_time ASC';
494
495 if ($limit) {
496 $query .= $limit;
497 }
498
499 return $query;
500 }
501
502 /**
503 * Retrieve cases related to particular contact or whole contact used in Dashboard and Tab.
504 *
505 * @param bool $allCases
506 * @param array $params
507 * @param string $context
508 * @param bool $getCount
509 *
510 * @return array
511 * Array of Cases
512 */
513 public static function getCases($allCases = TRUE, $params = array(), $context = 'dashboard', $getCount = FALSE) {
514 $condition = NULL;
515 $casesList = array();
516
517 // validate access for own cases.
518 if (!self::accessCiviCase()) {
519 return $getCount ? 0 : $casesList;
520 }
521
522 // Return cached value instead of re-running query
523 if (isset(Civi::$statics[__CLASS__]['totalCount']) && $getCount) {
524 return Civi::$statics[__CLASS__]['totalCount'];
525 }
526
527 $type = CRM_Utils_Array::value('type', $params, 'upcoming');
528 $userID = CRM_Core_Session::singleton()->get('userID');
529
530 // validate access for all cases.
531 if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) {
532 $allCases = FALSE;
533 }
534
535 $whereClauses = array('civicrm_case.is_deleted = 0 AND civicrm_contact.is_deleted <> 1');
536
537 if (!$allCases) {
538 $whereClauses[] = "(case_relationship.contact_id_b = {$userID} OR case_relationship.contact_id_a = {$userID})";
539 $whereClauses[] = 'case_relationship.is_active';
540 }
541 if (empty($params['status_id']) && ($type == 'upcoming' || $type == 'any')) {
542 $whereClauses[] = "civicrm_case.status_id != " . CRM_Core_PseudoConstant::getKey('CRM_Case_BAO_Case', 'case_status_id', 'Closed');
543 }
544
545 foreach (array('case_type_id', 'status_id') as $column) {
546 if (!empty($params[$column])) {
547 $whereClauses[] = sprintf("civicrm_case.%s IN (%s)", $column, $params[$column]);
548 }
549 }
550 $condition = implode(' AND ', $whereClauses);
551
552 Civi::$statics[__CLASS__]['totalCount'] = $totalCount = CRM_Core_DAO::singleValueQuery(self::getCaseActivityCountQuery($type, $userID, $condition));
553 if ($getCount) {
554 return $totalCount;
555 }
556 $casesList['total'] = $totalCount;
557
558 $limit = '';
559 if (!empty($params['rp'])) {
560 $params['offset'] = ($params['page'] - 1) * $params['rp'];
561 $params['rowCount'] = $params['rp'];
562 if (!empty($params['rowCount']) && $params['rowCount'] > 0) {
563 $limit = " LIMIT {$params['offset']}, {$params['rowCount']} ";
564 }
565 }
566
567 $order = NULL;
568 if (!empty($params['sortBy'])) {
569 if (strstr($params['sortBy'], 'date ')) {
570 $params['sortBy'] = str_replace('date', 'activity_date_time', $params['sortBy']);
571 }
572 $order = "ORDER BY " . $params['sortBy'];
573 }
574
575 $query = self::getCaseActivityQuery($type, $userID, $condition, $limit, $order);
576 $result = CRM_Core_DAO::executeQuery($query);
577
578 // we're going to use the usual actions, so doesn't make sense to duplicate definitions
579 $actions = CRM_Case_Selector_Search::links();
580
581 // check is the user has view/edit signer permission
582 $permissions = array(CRM_Core_Permission::VIEW);
583 if (CRM_Core_Permission::check('access all cases and activities') ||
584 (!$allCases && CRM_Core_Permission::check('access my cases and activities'))
585 ) {
586 $permissions[] = CRM_Core_Permission::EDIT;
587 }
588 if (CRM_Core_Permission::check('delete in CiviCase')) {
589 $permissions[] = CRM_Core_Permission::DELETE;
590 }
591 $mask = CRM_Core_Action::mask($permissions);
592
593 // Pseudoconstants to populate labels
594 $caseStatuses = CRM_Case_PseudoConstant::caseStatus('label', FALSE);
595 $caseTypes = CRM_Case_PseudoConstant::caseType('name');
596 $caseTypeTitles = CRM_Case_PseudoConstant::caseType('title', FALSE);
597 $activityTypeLabels = CRM_Activity_BAO_Activity::buildOptions('activity_type_id');
598
599 foreach ($result->fetchAll() as $case) {
600 $key = $case['case_id'];
601 $casesList[$key] = array();
602 $casesList[$key]['DT_RowId'] = $case['case_id'];
603 $casesList[$key]['DT_RowAttr'] = array('data-entity' => 'case', 'data-id' => $case['case_id']);
604 $casesList[$key]['DT_RowClass'] = "crm-entity";
605
606 $casesList[$key]['activity_list'] = sprintf('<a title="%s" class="crm-expand-row" href="%s"></a>',
607 ts('Activities'),
608 CRM_Utils_System::url('civicrm/case/details', array('caseId' => $case['case_id'], 'cid' => $case['contact_id'], 'type' => $type))
609 );
610
611 $phone = empty($case['phone']) ? '' : '<br /><span class="description">' . $case['phone'] . '</span>';
612 $casesList[$key]['contact_id'] = sprintf('<a href="%s">%s</a>%s<br /><span class="description">%s: %d</span>',
613 CRM_Utils_System::url('civicrm/contact/view', array('cid' => $case['contact_id'])),
614 $case['sort_name'],
615 $phone,
616 ts('Case ID'),
617 $case['case_id']
618 );
619 $casesList[$key]['subject'] = $case['case_subject'];
620 $casesList[$key]['case_status'] = CRM_Utils_Array::value($case['case_status_id'], $caseStatuses);
621 if ($case['case_status_id'] == CRM_Case_PseudoConstant::getKey('CRM_Case_BAO_Case', 'case_status_id', 'Urgent')) {
622 $casesList[$key]['case_status'] = sprintf('<strong>%s</strong>', strtoupper($casesList[$key]['case_status']));
623 }
624 $casesList[$key]['case_type'] = CRM_Utils_Array::value($case['case_type_id'], $caseTypeTitles);
625 $casesList[$key]['case_role'] = CRM_Utils_Array::value('case_role', $case, '---');
626 $casesList[$key]['manager'] = self::getCaseManagerContact($caseTypes[$case['case_type_id']], $case['case_id']);
627
628 $casesList[$key]['date'] = CRM_Utils_Array::value($case['activity_type_id'], $activityTypeLabels);
629 if ($actId = CRM_Utils_Array::value('activity_id', $case)) {
630 if (self::checkPermission($actId, 'view', $case['activity_type_id'], $userID)) {
631 if ($type == 'recent') {
632 $casesList[$key]['date'] = sprintf('<a class="action-item crm-hover-button" href="%s" title="%s">%s</a>',
633 CRM_Utils_System::url('civicrm/case/activity/view', array('reset' => 1, 'cid' => $case['contact_id'], 'aid' => $case['activity_id'])),
634 ts('View activity'),
635 CRM_Utils_Array::value($case['activity_type_id'], $activityTypeLabels)
636 );
637 }
638 else {
639 $status = CRM_Utils_Date::overdue($case['activity_date_time']) ? 'status-overdue' : 'status-scheduled';
640 $casesList[$key]['date'] = sprintf('<a class="crm-popup %s" href="%s" title="%s">%s</a> &nbsp;&nbsp;',
641 $status,
642 CRM_Utils_System::url('civicrm/case/activity/view', array('reset' => 1, 'cid' => $case['contact_id'], 'aid' => $case['activity_id'])),
643 ts('View activity'),
644 CRM_Utils_Array::value($case['activity_type_id'], $activityTypeLabels)
645 );
646 }
647 }
648 if (isset($case['activity_type_id']) && self::checkPermission($actId, 'edit', $case['activity_type_id'], $userID)) {
649 $casesList[$key]['date'] .= sprintf('<a class="action-item crm-hover-button" href="%s" title="%s"><i class="crm-i fa-pencil"></i></a>',
650 CRM_Utils_System::url('civicrm/case/activity', array('reset' => 1, 'cid' => $case['contact_id'], 'caseid' => $case['case_id'], 'action' => 'update', 'id' => $actId)),
651 ts('Edit activity')
652 );
653 }
654 }
655 $casesList[$key]['date'] .= "<br/>" . CRM_Utils_Date::customFormat($case['activity_date_time']);
656 $casesList[$key]['links'] = CRM_Core_Action::formLink($actions['primaryActions'], $mask,
657 array(
658 'id' => $case['case_id'],
659 'cid' => $case['contact_id'],
660 'cxt' => $context,
661 ),
662 ts('more'),
663 FALSE,
664 'case.actions.primary',
665 'Case',
666 $case['case_id']
667 );
668 }
669
670 return $casesList;
671 }
672
673 /**
674 * Get the summary of cases counts by type and status.
675 *
676 * @param bool $allCases
677 * @return array
678 */
679 public static function getCasesSummary($allCases = TRUE) {
680 $caseSummary = array();
681
682 //validate access for civicase.
683 if (!self::accessCiviCase()) {
684 return $caseSummary;
685 }
686
687 $userID = CRM_Core_Session::singleton()->get('userID');
688
689 //validate access for all cases.
690 if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) {
691 $allCases = FALSE;
692 }
693
694 $caseTypes = CRM_Case_PseudoConstant::caseType();
695 $caseStatuses = CRM_Case_PseudoConstant::caseStatus();
696 $caseTypes = array_flip($caseTypes);
697
698 // get statuses as headers for the table
699 $url = CRM_Utils_System::url('civicrm/case/search', "reset=1&force=1&all=1&status=");
700 foreach ($caseStatuses as $key => $name) {
701 $caseSummary['headers'][$key]['status'] = $name;
702 $caseSummary['headers'][$key]['url'] = $url . $key;
703 }
704
705 // build rows with actual data
706 $rows = array();
707 $myGroupByClause = $mySelectClause = $myCaseFromClause = $myCaseWhereClauseA = $myCaseWhereClauseB = '';
708
709 if ($allCases) {
710 $userID = 'null';
711 $all = 1;
712 $case_owner = 1;
713 $myGroupByClauseB = ' GROUP BY civicrm_case.id';
714 }
715 else {
716 $all = 0;
717 $case_owner = 2;
718 $myCaseWhereClauseA = " AND case_relationship.contact_id_a = {$userID} AND case_relationship.is_active ";
719 $myGroupByClauseA = " GROUP BY CONCAT(civicrm_case.id,'-',case_relationship.contact_id_a)";
720 $myCaseWhereClauseB = " AND case_relationship.contact_id_b = {$userID} AND case_relationship.is_active ";
721 $myGroupByClauseB = " GROUP BY CONCAT(civicrm_case.id,'-',case_relationship.contact_id_b)";
722 }
723 $myGroupByClauseB .= ", case_status.label, status_id, case_type_id, civicrm_case.id";
724 $myGroupByClauseA = $myGroupByClauseB;
725 // FIXME: This query could be a lot more efficient if it used COUNT() instead of returning all rows and then counting them with php
726 $query = "
727 SELECT civicrm_case.id, case_status.label AS case_status, status_id, civicrm_case_type.title AS case_type,
728 case_type_id, case_relationship.contact_id_b as case_contact
729 FROM civicrm_case
730 INNER JOIN civicrm_case_contact cc on cc.case_id = civicrm_case.id
731 LEFT JOIN civicrm_case_type ON civicrm_case.case_type_id = civicrm_case_type.id
732 LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' )
733 LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value
734 AND option_group_case_status.id = case_status.option_group_id )
735 LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id
736 AND case_relationship.contact_id_b = {$userID} AND case_relationship.is_active )
737 WHERE is_deleted = 0 AND cc.contact_id IN (SELECT id FROM civicrm_contact WHERE is_deleted <> 1)
738 {$myCaseWhereClauseB} {$myGroupByClauseB}
739 UNION
740 SELECT civicrm_case.id, case_status.label AS case_status, status_id, civicrm_case_type.title AS case_type,
741 case_type_id, case_relationship.contact_id_a as case_contact
742 FROM civicrm_case
743 INNER JOIN civicrm_case_contact cc on cc.case_id = civicrm_case.id
744 LEFT JOIN civicrm_case_type ON civicrm_case.case_type_id = civicrm_case_type.id
745 LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' )
746 LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value
747 AND option_group_case_status.id = case_status.option_group_id )
748 LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id
749 AND case_relationship.contact_id_a = {$userID})
750 WHERE is_deleted = 0 AND cc.contact_id IN (SELECT id FROM civicrm_contact WHERE is_deleted <> 1)
751 {$myCaseWhereClauseA} {$myGroupByClauseA}";
752
753 $res = CRM_Core_DAO::executeQuery($query);
754 while ($res->fetch()) {
755 if (!empty($rows[$res->case_type]) && !empty($rows[$res->case_type][$res->case_status])) {
756 $rows[$res->case_type][$res->case_status]['count'] = $rows[$res->case_type][$res->case_status]['count'] + 1;
757 }
758 else {
759 $rows[$res->case_type][$res->case_status] = array(
760 'count' => 1,
761 'url' => CRM_Utils_System::url('civicrm/case/search',
762 "reset=1&force=1&status={$res->status_id}&type={$res->case_type_id}&case_owner={$case_owner}"
763 ),
764 );
765 }
766 }
767 $caseSummary['rows'] = array_merge($caseTypes, $rows);
768
769 return $caseSummary;
770 }
771
772 /**
773 * Get Case roles.
774 *
775 * @param int $contactID
776 * Contact id.
777 * @param int $caseID
778 * Case id.
779 * @param int $relationshipID
780 * @param bool $activeOnly
781 *
782 * @return array
783 * case role / relationships
784 *
785 */
786 public static function getCaseRoles($contactID, $caseID, $relationshipID = NULL, $activeOnly = TRUE) {
787 $query = '
788 SELECT rel.id as civicrm_relationship_id,
789 con.sort_name as sort_name,
790 civicrm_email.email as email,
791 civicrm_phone.phone as phone,
792 con.id as civicrm_contact_id,
793 IF(rel.contact_id_a = %1, civicrm_relationship_type.label_a_b, civicrm_relationship_type.label_b_a) as relation,
794 civicrm_relationship_type.id as relation_type,
795 IF(rel.contact_id_a = %1, "a_b", "b_a") as relationship_direction
796 FROM civicrm_relationship rel
797 INNER JOIN civicrm_relationship_type ON rel.relationship_type_id = civicrm_relationship_type.id
798 INNER JOIN civicrm_contact con ON ((con.id <> %1 AND con.id IN (rel.contact_id_a, rel.contact_id_b)) OR (con.id = %1 AND rel.contact_id_b = rel.contact_id_a AND rel.contact_id_a = %1 AND rel.is_active))
799 LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = con.id AND civicrm_phone.is_primary = 1)
800 LEFT JOIN civicrm_email ON (civicrm_email.contact_id = con.id AND civicrm_email.is_primary = 1)
801 WHERE (rel.contact_id_a = %1 OR rel.contact_id_b = %1) AND rel.case_id = %2
802 AND con.is_deleted = 0';
803
804 if ($activeOnly) {
805 $query .= ' AND rel.is_active = 1 AND (rel.end_date IS NULL OR rel.end_date > NOW())';
806 }
807
808 $params = array(
809 1 => array($contactID, 'Positive'),
810 2 => array($caseID, 'Positive'),
811 );
812
813 if ($relationshipID) {
814 $query .= ' AND rel.id = %3 ';
815 $params[3] = array($relationshipID, 'Integer');
816 }
817 $dao = CRM_Core_DAO::executeQuery($query, $params);
818
819 $values = array();
820 while ($dao->fetch()) {
821 $rid = $dao->civicrm_relationship_id;
822 $values[$rid]['cid'] = $dao->civicrm_contact_id;
823 $values[$rid]['relation'] = $dao->relation;
824 $values[$rid]['name'] = $dao->sort_name;
825 $values[$rid]['email'] = $dao->email;
826 $values[$rid]['phone'] = $dao->phone;
827 $values[$rid]['relation_type'] = $dao->relation_type;
828 $values[$rid]['rel_id'] = $dao->civicrm_relationship_id;
829 $values[$rid]['client_id'] = $contactID;
830 $values[$rid]['relationship_direction'] = $dao->relationship_direction;
831 }
832
833 return $values;
834 }
835
836 /**
837 * Get Case Activities.
838 *
839 * @param int $caseID
840 * Case id.
841 * @param array $params
842 * Posted params.
843 * @param int $contactID
844 * Contact id.
845 *
846 * @param null $context
847 * @param int $userID
848 * @param null $type (deprecated)
849 *
850 * @return array
851 * Array of case activities
852 *
853 */
854 public static function getCaseActivity($caseID, &$params, $contactID, $context = NULL, $userID = NULL, $type = NULL) {
855 $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
856 $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
857 $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
858 $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
859
860 // CRM-5081 - formatting the dates to omit seconds.
861 // Note the 00 in the date format string is needed otherwise later on it thinks scheduled ones are overdue.
862 $select = "
863 SELECT SQL_CALC_FOUND_ROWS COUNT(ca.id) AS ismultiple,
864 ca.id AS id,
865 ca.activity_type_id AS type,
866 ca.activity_type_id AS activity_type_id,
867 tcc.sort_name AS target_contact_name,
868 tcc.id AS target_contact_id,
869 scc.sort_name AS source_contact_name,
870 scc.id AS source_contact_id,
871 acc.sort_name AS assignee_contact_name,
872 acc.id AS assignee_contact_id,
873 DATE_FORMAT(
874 IF(ca.activity_date_time < NOW() AND ca.status_id=ov.value,
875 ca.activity_date_time,
876 DATE_ADD(NOW(), INTERVAL 1 YEAR)
877 ), '%Y%m%d%H%i00') AS overdue_date,
878 DATE_FORMAT(ca.activity_date_time, '%Y%m%d%H%i00') AS display_date,
879 ca.status_id AS status,
880 ca.subject AS subject,
881 ca.is_deleted AS deleted,
882 ca.priority_id AS priority,
883 ca.weight AS weight,
884 GROUP_CONCAT(ef.file_id) AS attachment_ids ";
885
886 $from = "
887 FROM civicrm_case_activity cca
888 INNER JOIN civicrm_activity ca
889 ON ca.id = cca.activity_id
890 INNER JOIN civicrm_activity_contact cas
891 ON cas.activity_id = ca.id
892 AND cas.record_type_id = {$sourceID}
893 INNER JOIN civicrm_contact scc
894 ON scc.id = cas.contact_id
895 LEFT JOIN civicrm_activity_contact caa
896 ON caa.activity_id = ca.id
897 AND caa.record_type_id = {$assigneeID}
898 LEFT JOIN civicrm_contact acc
899 ON acc.id = caa.contact_id
900 LEFT JOIN civicrm_activity_contact cat
901 ON cat.activity_id = ca.id
902 AND cat.record_type_id = {$targetID}
903 LEFT JOIN civicrm_contact tcc
904 ON tcc.id = cat.contact_id
905 INNER JOIN civicrm_option_group cog
906 ON cog.name = 'activity_type'
907 INNER JOIN civicrm_option_value cov
908 ON cov.option_group_id = cog.id
909 AND cov.value = ca.activity_type_id
910 AND cov.is_active = 1
911 LEFT JOIN civicrm_entity_file ef
912 ON ef.entity_table = 'civicrm_activity'
913 AND ef.entity_id = ca.id
914 LEFT OUTER JOIN civicrm_option_group og
915 ON og.name = 'activity_status'
916 LEFT OUTER JOIN civicrm_option_value ov
917 ON ov.option_group_id=og.id
918 AND ov.name = 'Scheduled'";
919
920 $where = '
921 WHERE cca.case_id= %1
922 AND ca.is_current_revision = 1';
923
924 if (!empty($params['source_contact_id'])) {
925 $where .= "
926 AND cas.contact_id = " . CRM_Utils_Type::escape($params['source_contact_id'], 'Integer');
927 }
928
929 if (!empty($params['status_id'])) {
930 $where .= "
931 AND ca.status_id = " . CRM_Utils_Type::escape($params['status_id'], 'Integer');
932 }
933
934 if (!empty($params['activity_deleted'])) {
935 $where .= "
936 AND ca.is_deleted = 1";
937 }
938 else {
939 $where .= "
940 AND ca.is_deleted = 0";
941 }
942
943 if (!empty($params['activity_type_id'])) {
944 $where .= "
945 AND ca.activity_type_id = " . CRM_Utils_Type::escape($params['activity_type_id'], 'Integer');
946 }
947
948 if (!empty($params['activity_date_low'])) {
949 $fromActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_low']), 'Date');
950 }
951 if (!empty($fromActivityDate)) {
952 $where .= "
953 AND ca.activity_date_time >= '{$fromActivityDate}'";
954 }
955
956 if (!empty($params['activity_date_high'])) {
957 $toActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_high']), 'Date');
958 $toActivityDate = $toActivityDate ? $toActivityDate + 235959 : NULL;
959 }
960 if (!empty($toActivityDate)) {
961 $where .= "
962 AND ca.activity_date_time <= '{$toActivityDate}'";
963 }
964
965 $groupBy = "
966 GROUP BY ca.id, tcc.id, scc.id, acc.id, ov.value";
967
968 $sortBy = CRM_Utils_Array::value('sortBy', $params);
969 if (!$sortBy) {
970 // CRM-5081 - added id to act like creation date
971 $orderBy = "
972 ORDER BY overdue_date ASC, display_date DESC, weight DESC";
973 }
974 else {
975 $sortBy = CRM_Utils_Type::escape($sortBy, 'String');
976 $orderBy = " ORDER BY $sortBy ";
977 }
978
979 $page = CRM_Utils_Array::value('page', $params);
980 $rp = CRM_Utils_Array::value('rp', $params);
981
982 if (!$page) {
983 $page = 1;
984 }
985 if (!$rp) {
986 $rp = 10;
987 }
988 $start = (($page - 1) * $rp);
989 $limit = " LIMIT $start, $rp";
990
991 $query = $select . $from . $where . $groupBy . $orderBy . $limit;
992 $queryParams = array(1 => array($caseID, 'Integer'));
993
994 $dao = CRM_Core_DAO::executeQuery($query, $queryParams);
995 $caseCount = CRM_Core_DAO::singleValueQuery('SELECT FOUND_ROWS()');
996
997 $activityTypes = CRM_Case_PseudoConstant::caseActivityType(FALSE, TRUE);
998
999 $compStatusValues = array_keys(
1000 CRM_Activity_BAO_Activity::getStatusesByType(CRM_Activity_BAO_Activity::COMPLETED) +
1001 CRM_Activity_BAO_Activity::getStatusesByType(CRM_Activity_BAO_Activity::CANCELLED)
1002 );
1003
1004 if (!$userID) {
1005 $userID = CRM_Core_Session::getLoggedInContactID();
1006 }
1007
1008 $caseActivities = [];
1009
1010 while ($dao->fetch()) {
1011 $caseActivityId = $dao->id;
1012
1013 //Do we have permission to access given case activity record.
1014 if (!self::checkPermission($caseActivityId, 'view', $dao->activity_type_id, $userID)) {
1015 continue;
1016 }
1017
1018 $caseActivities[$caseActivityId]['DT_RowId'] = $caseActivityId;
1019 //Add classes to the row, via DataTables syntax
1020 $caseActivities[$caseActivityId]['DT_RowClass'] = "crm-entity status-id-$dao->status";
1021
1022 if (CRM_Utils_Array::crmInArray($dao->status, $compStatusValues)) {
1023 $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-completed";
1024 }
1025 else {
1026 if (CRM_Utils_Date::overdue($dao->display_date)) {
1027 $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-overdue";
1028 }
1029 else {
1030 $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-scheduled";
1031 }
1032 }
1033
1034 if (!empty($dao->priority)) {
1035 if ($dao->priority == CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'priority_id', 'Urgent')) {
1036 $caseActivities[$caseActivityId]['DT_RowClass'] .= " priority-urgent ";
1037 }
1038 elseif ($dao->priority == CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'priority_id', 'Low')) {
1039 $caseActivities[$caseActivityId]['DT_RowClass'] .= " priority-low ";
1040 }
1041 }
1042
1043 //Add data to the row for inline editing, via DataTable syntax
1044 $caseActivities[$caseActivityId]['DT_RowAttr'] = array();
1045 $caseActivities[$caseActivityId]['DT_RowAttr']['data-entity'] = 'activity';
1046 $caseActivities[$caseActivityId]['DT_RowAttr']['data-id'] = $caseActivityId;
1047
1048 //Activity Date and Time
1049 $caseActivities[$caseActivityId]['activity_date_time'] = CRM_Utils_Date::customFormat($dao->display_date);
1050
1051 //Activity Subject
1052 $caseActivities[$caseActivityId]['subject'] = $dao->subject;
1053
1054 //Activity Type
1055 $caseActivities[$caseActivityId]['type'] = (!empty($activityTypes[$dao->type]['icon']) ? '<span class="crm-i ' . $activityTypes[$dao->type]['icon'] . '"></span> ' : '')
1056 . $activityTypes[$dao->type]['label'];
1057
1058 // Activity Target (With Contact) (There can be more than one)
1059 $targetContact = self::formatContactLink($dao->target_contact_id, $dao->target_contact_name);
1060 if (empty($caseActivities[$caseActivityId]['target_contact_name'])) {
1061 $caseActivities[$caseActivityId]['target_contact_name'] = $targetContact;
1062 }
1063 else {
1064 if (strpos($caseActivities[$caseActivityId]['target_contact_name'], $targetContact) === FALSE) {
1065 $caseActivities[$caseActivityId]['target_contact_name'] .= '; ' . $targetContact;
1066 }
1067 }
1068
1069 // Activity Source Contact (Reporter) (There can only be one)
1070 $sourceContact = self::formatContactLink($dao->source_contact_id, $dao->source_contact_name);
1071 $caseActivities[$caseActivityId]['source_contact_name'] = $sourceContact;
1072
1073 // Activity Assignee (There can be more than one)
1074 $assigneeContact = self::formatContactLink($dao->assignee_contact_id, $dao->assignee_contact_name);
1075 if (empty($caseActivities[$caseActivityId]['assignee_contact_name'])) {
1076 $caseActivities[$caseActivityId]['assignee_contact_name'] = $assigneeContact;
1077 }
1078 else {
1079 if (strpos($caseActivities[$caseActivityId]['assignee_contact_name'], $assigneeContact) === FALSE) {
1080 $caseActivities[$caseActivityId]['assignee_contact_name'] .= '; ' . $assigneeContact;
1081 }
1082 }
1083
1084 // Activity Status Label for Case activities list
1085 $deleted = '';
1086 if ($dao->deleted) {
1087 $deleted = '<br /> ' . ts('(deleted)');
1088 }
1089 $caseActivities[$caseActivityId]['status_id'] = CRM_Core_PseudoConstant::getLabel('CRM_Activity_BAO_Activity', 'activity_status_id', $dao->status) . $deleted;
1090 // if there are file attachments we will return how many
1091 if (!empty($dao->attachment_ids)) {
1092 $attachmentIDs = array_unique(explode(',', $dao->attachment_ids));
1093 $caseActivity['no_attachments'] = count($attachmentIDs);
1094 }
1095
1096 $caseActivities[$caseActivityId]['links'] = CRM_Case_Selector_Search::addCaseActivityLinks($caseID, $contactID, $userID, $context, $dao);
1097 }
1098
1099 $caseActivitiesDT = array();
1100 $caseActivitiesDT['data'] = array_values($caseActivities);
1101 $caseActivitiesDT['recordsTotal'] = $caseCount;
1102 $caseActivitiesDT['recordsFiltered'] = $caseCount;
1103
1104 return $caseActivitiesDT;
1105 }
1106
1107 /**
1108 * Helper function to generate a formatted contact link/name for display in the Case activities tab
1109 *
1110 * @param $contactId
1111 * @param $contactName
1112 *
1113 * @return string
1114 */
1115 private static function formatContactLink($contactId, $contactName) {
1116 if (empty($contactId)) {
1117 return NULL;
1118 }
1119
1120 $hasViewContact = CRM_Contact_BAO_Contact_Permission::allow($contactId);
1121
1122 if ($hasViewContact) {
1123 $contactViewUrl = CRM_Utils_System::url("civicrm/contact/view", "reset=1&cid={$contactId}");
1124 return "<a href=\"{$contactViewUrl}\">" . $contactName . "</a>";
1125 }
1126 else {
1127 return $contactName;
1128 }
1129 }
1130
1131 /**
1132 * Get Case Related Contacts.
1133 *
1134 * @param int $caseID
1135 * Case id.
1136 * @param bool $includeDetails
1137 * If true include details of contacts.
1138 *
1139 * @return array
1140 * array of return properties
1141 *
1142 */
1143 public static function getRelatedContacts($caseID, $includeDetails = TRUE) {
1144 $caseRoles = array();
1145 if ($includeDetails) {
1146 $caseInfo = civicrm_api3('Case', 'getsingle', array(
1147 'id' => $caseID,
1148 // Most efficient way of retrieving definition is to also include case type id and name so the api doesn't have to look it up separately
1149 'return' => array('case_type_id', 'case_type_id.name', 'case_type_id.definition', 'contact_id'),
1150 ));
1151 if (!empty($caseInfo['case_type_id.definition']['caseRoles'])) {
1152 $caseRoles = CRM_Utils_Array::rekey($caseInfo['case_type_id.definition']['caseRoles'], 'name');
1153 }
1154 }
1155
1156 $values = array();
1157 $query = <<<HERESQL
1158 SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, cr.relationship_type_id, crt.label_b_a as role, crt.name_b_a as role_name, ce.email, cp.phone
1159 FROM civicrm_relationship cr
1160 JOIN civicrm_relationship_type crt
1161 ON crt.id = cr.relationship_type_id
1162 JOIN civicrm_contact cc
1163 ON cc.id = cr.contact_id_a
1164 AND cc.is_deleted <> 1
1165 LEFT JOIN civicrm_email ce
1166 ON ce.contact_id = cc.id
1167 AND ce.is_primary= 1
1168 LEFT JOIN civicrm_phone cp
1169 ON cp.contact_id = cc.id
1170 AND cp.is_primary= 1
1171 WHERE cr.case_id = %1
1172 AND cr.is_active
1173 AND cc.id NOT IN (%2)
1174 UNION
1175 SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, cr.relationship_type_id, crt.label_a_b as role, crt.name_a_b as role_name, ce.email, cp.phone
1176 FROM civicrm_relationship cr
1177 JOIN civicrm_relationship_type crt
1178 ON crt.id = cr.relationship_type_id
1179 JOIN civicrm_contact cc
1180 ON cc.id = cr.contact_id_b
1181 AND cc.is_deleted <> 1
1182 LEFT JOIN civicrm_email ce
1183 ON ce.contact_id = cc.id
1184 AND ce.is_primary= 1
1185 LEFT JOIN civicrm_phone cp
1186 ON cp.contact_id = cc.id
1187 AND cp.is_primary= 1
1188 WHERE cr.case_id = %1
1189 AND cr.is_active
1190 AND cc.id NOT IN (%2)
1191 HERESQL;
1192 $params = array(
1193 1 => array($caseID, 'Integer'),
1194 2 => array(implode(',', $caseInfo['client_id']), 'String'),
1195 );
1196 $dao = CRM_Core_DAO::executeQuery($query, $params);
1197
1198 while ($dao->fetch()) {
1199 if (!$includeDetails) {
1200 $values[$dao->id] = 1;
1201 }
1202 else {
1203 $details = array(
1204 'contact_id' => $dao->id,
1205 'display_name' => $dao->name,
1206 'sort_name' => $dao->sort_name,
1207 'relationship_type_id' => $dao->relationship_type_id,
1208 'role' => $dao->role,
1209 'email' => $dao->email,
1210 'phone' => $dao->phone,
1211 );
1212 // Add more info about the role (creator, manager)
1213 $role = CRM_Utils_Array::value($dao->role_name, $caseRoles);
1214 if ($role) {
1215 unset($role['name']);
1216 $details += $role;
1217 }
1218 $values[] = $details;
1219 }
1220 }
1221
1222 return $values;
1223 }
1224
1225 /**
1226 * Send e-mail copy of activity
1227 *
1228 * @param int $clientId
1229 * @param int $activityId
1230 * Activity Id.
1231 * @param array $contacts
1232 * Array of related contact.
1233 *
1234 * @param null $attachments
1235 * @param int $caseId
1236 *
1237 * @return bool |array
1238 */
1239 public static function sendActivityCopy($clientId, $activityId, $contacts, $attachments = NULL, $caseId) {
1240 if (!$activityId) {
1241 return FALSE;
1242 }
1243
1244 $tplParams = $activityInfo = array();
1245 $activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
1246 // If it's a case activity
1247 if ($caseId) {
1248 $nonCaseActivityTypes = CRM_Core_PseudoConstant::activityType();
1249 if (!empty($nonCaseActivityTypes[$activityTypeId])) {
1250 $anyActivity = TRUE;
1251 }
1252 else {
1253 $anyActivity = FALSE;
1254 }
1255 $tplParams['isCaseActivity'] = 1;
1256 $tplParams['client_id'] = $clientId;
1257 }
1258 else {
1259 $anyActivity = TRUE;
1260 }
1261
1262 $xmlProcessorProcess = new CRM_Case_XMLProcessor_Process();
1263 $isRedact = $xmlProcessorProcess->getRedactActivityEmail();
1264
1265 $xmlProcessorReport = new CRM_Case_XMLProcessor_Report();
1266
1267 $activityInfo = $xmlProcessorReport->getActivityInfo($clientId, $activityId, $anyActivity, $isRedact);
1268 if ($caseId) {
1269 $activityInfo['fields'][] = array('label' => 'Case ID', 'type' => 'String', 'value' => $caseId);
1270 }
1271 $tplParams['activityTypeName'] = CRM_Core_PseudoConstant::getLabel('CRM_Activity_DAO_Activity', 'activity_type_id', $activityTypeId);
1272 $tplParams['activity'] = $activityInfo;
1273 foreach ($tplParams['activity']['fields'] as $k => $val) {
1274 if (CRM_Utils_Array::value('label', $val) == ts('Subject')) {
1275 $activitySubject = $val['value'];
1276 break;
1277 }
1278 }
1279 $session = CRM_Core_Session::singleton();
1280 // CRM-8926 If user is not logged in, use the activity creator as userID
1281 if (!($userID = $session->get('userID'))) {
1282 $userID = CRM_Activity_BAO_Activity::getSourceContactID($activityId);
1283 }
1284
1285 //also create activities simultaneously of this copy.
1286 $activityParams = array();
1287
1288 $activityParams['source_record_id'] = $activityId;
1289 $activityParams['source_contact_id'] = $userID;
1290 $activityParams['activity_type_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'activity_type_id', 'Email');
1291 $activityParams['activity_date_time'] = date('YmdHis');
1292 $activityParams['status_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'activity_status_id', 'Completed');
1293 $activityParams['medium_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'encounter_medium', 'email');
1294 $activityParams['case_id'] = $caseId;
1295 $activityParams['is_auto'] = 0;
1296 $activityParams['target_id'] = $clientId;
1297
1298 $tplParams['activitySubject'] = $activitySubject;
1299
1300 // if it’s a case activity, add hashed id to the template (CRM-5916)
1301 if ($caseId) {
1302 $tplParams['idHash'] = substr(sha1(CIVICRM_SITE_KEY . $caseId), 0, 7);
1303 }
1304
1305 $result = array();
1306 // CRM-20308 get receiptFrom defaults see https://issues.civicrm.org/jira/browse/CRM-20308
1307 $receiptFrom = self::getReceiptFrom($activityId);
1308
1309 $recordedActivityParams = array();
1310
1311 foreach ($contacts as $mail => $info) {
1312 $tplParams['contact'] = $info;
1313 self::buildPermissionLinks($tplParams, $activityParams);
1314
1315 $displayName = CRM_Utils_Array::value('display_name', $info);
1316
1317 list($result[CRM_Utils_Array::value('contact_id', $info)], $subject, $message, $html) = CRM_Core_BAO_MessageTemplate::sendTemplate(
1318 array(
1319 'groupName' => 'msg_tpl_workflow_case',
1320 'valueName' => 'case_activity',
1321 'contactId' => CRM_Utils_Array::value('contact_id', $info),
1322 'tplParams' => $tplParams,
1323 'from' => $receiptFrom,
1324 'toName' => $displayName,
1325 'toEmail' => $mail,
1326 'attachments' => $attachments,
1327 )
1328 );
1329
1330 $activityParams['subject'] = ts('%1 - copy sent to %2', [1 => $activitySubject, 2 => $displayName]);
1331 $activityParams['details'] = $message;
1332
1333 if (!empty($result[$info['contact_id']])) {
1334 /*
1335 * Really only need to record one activity with all the targets combined.
1336 * Originally the template was going to possibly have different content, e.g. depending on permissions,
1337 * but it's always the same content at the moment.
1338 */
1339 if (empty($recordedActivityParams)) {
1340 $recordedActivityParams = $activityParams;
1341 }
1342 else {
1343 $recordedActivityParams['subject'] .= "; $displayName";
1344 }
1345 $recordedActivityParams['target_contact_id'][] = $info['contact_id'];
1346 }
1347 else {
1348 unset($result[CRM_Utils_Array::value('contact_id', $info)]);
1349 }
1350 }
1351
1352 if (!empty($recordedActivityParams)) {
1353 $activity = CRM_Activity_BAO_Activity::create($recordedActivityParams);
1354
1355 //create case_activity record if its case activity.
1356 if ($caseId) {
1357 $caseParams = array(
1358 'activity_id' => $activity->id,
1359 'case_id' => $caseId,
1360 );
1361 self::processCaseActivity($caseParams);
1362 }
1363 }
1364
1365 return $result;
1366 }
1367
1368 /**
1369 * Retrieve count of activities having a particular type, and
1370 * associated with a particular case.
1371 *
1372 * @param int $caseId
1373 * ID of the case.
1374 * @param int $activityTypeId
1375 * ID of the activity type.
1376 *
1377 * @return array
1378 */
1379 public static function getCaseActivityCount($caseId, $activityTypeId) {
1380 $queryParam = array(
1381 1 => array($caseId, 'Integer'),
1382 2 => array($activityTypeId, 'Integer'),
1383 );
1384 $query = "SELECT count(ca.id) as countact
1385 FROM civicrm_activity ca
1386 INNER JOIN civicrm_case_activity cca ON ca.id = cca.activity_id
1387 WHERE ca.activity_type_id = %2
1388 AND cca.case_id = %1
1389 AND ca.is_deleted = 0";
1390
1391 $dao = CRM_Core_DAO::executeQuery($query, $queryParam);
1392 if ($dao->fetch()) {
1393 return $dao->countact;
1394 }
1395
1396 return FALSE;
1397 }
1398
1399 /**
1400 * Create an activity for a case via email.
1401 *
1402 * @param int $file
1403 * Email sent.
1404 *
1405 * @return array|void
1406 * $activity object of newly creted activity via email
1407 */
1408 public static function recordActivityViaEmail($file) {
1409 if (!file_exists($file) ||
1410 !is_readable($file)
1411 ) {
1412 return CRM_Core_Error::fatal(ts('File %1 does not exist or is not readable',
1413 array(1 => $file)
1414 ));
1415 }
1416
1417 $result = CRM_Utils_Mail_Incoming::parse($file);
1418 if ($result['is_error']) {
1419 return $result;
1420 }
1421
1422 foreach ($result['to'] as $to) {
1423 $caseId = NULL;
1424
1425 $emailPattern = '/^([A-Z0-9._%+-]+)\+([\d]+)@[A-Z0-9.-]+\.[A-Z]{2,4}$/i';
1426 $replacement = preg_replace($emailPattern, '$2', $to['email']);
1427
1428 if ($replacement !== $to['email']) {
1429 $caseId = $replacement;
1430 //if caseId is invalid, return as error file
1431 if (!CRM_Core_DAO::getFieldValue('CRM_Case_DAO_Case', $caseId, 'id')) {
1432 return CRM_Core_Error::createAPIError(ts('Invalid case ID ( %1 ) in TO: field.',
1433 array(1 => $caseId)
1434 ));
1435 }
1436 }
1437 else {
1438 continue;
1439 }
1440
1441 // TODO: May want to replace this with a call to getRelatedAndGlobalContacts() when this feature is revisited.
1442 // (Or for efficiency call the global one outside the loop and then union with this each time.)
1443 $contactDetails = self::getRelatedContacts($caseId, FALSE);
1444
1445 if (!empty($contactDetails[$result['from']['id']])) {
1446 $params = array();
1447 $params['subject'] = $result['subject'];
1448 $params['activity_date_time'] = $result['date'];
1449 $params['details'] = $result['body'];
1450 $params['source_contact_id'] = $result['from']['id'];
1451 $params['status_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed');
1452
1453 $details = CRM_Case_PseudoConstant::caseActivityType();
1454 $matches = array();
1455 preg_match('/^\W+([a-zA-Z0-9_ ]+)(\W+)?\n/i',
1456 $result['body'], $matches
1457 );
1458
1459 if (!empty($matches) && isset($matches[1])) {
1460 $activityType = trim($matches[1]);
1461 if (isset($details[$activityType])) {
1462 $params['activity_type_id'] = $details[$activityType]['id'];
1463 }
1464 }
1465 if (!isset($params['activity_type_id'])) {
1466 $params['activity_type_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Inbound Email');
1467 }
1468
1469 // create activity
1470 $activity = CRM_Activity_BAO_Activity::create($params);
1471
1472 $caseParams = array(
1473 'activity_id' => $activity->id,
1474 'case_id' => $caseId,
1475 );
1476 self::processCaseActivity($caseParams);
1477 }
1478 else {
1479 return CRM_Core_Error::createAPIError(ts('FROM email contact %1 doesn\'t have a relationship to the referenced case.',
1480 array(1 => $result['from']['email'])
1481 ));
1482 }
1483 }
1484 }
1485
1486 /**
1487 * Retrieve the scheduled activity type and date.
1488 *
1489 * @param array $cases
1490 * Array of contact and case id.
1491 *
1492 * @param string $type
1493 *
1494 * @return array
1495 * Array of scheduled activity type and date
1496 *
1497 *
1498 */
1499 public static function getNextScheduledActivity($cases, $type = 'upcoming') {
1500 $session = CRM_Core_Session::singleton();
1501 $userID = $session->get('userID');
1502
1503 $caseID = implode(',', $cases['case_id']);
1504 $contactID = implode(',', $cases['contact_id']);
1505
1506 $condition = " civicrm_case_contact.contact_id IN( {$contactID} )
1507 AND civicrm_case.id IN( {$caseID})
1508 AND civicrm_case.is_deleted = {$cases['case_deleted']}";
1509
1510 $query = self::getCaseActivityQuery($type, $userID, $condition);
1511 $activityTypes = CRM_Activity_BAO_Activity::buildOptions('activity_type_id');
1512
1513 $res = CRM_Core_DAO::executeQuery($query);
1514
1515 $activityInfo = array();
1516 while ($res->fetch()) {
1517 if ($type == 'upcoming') {
1518 $activityInfo[$res->case_id]['date'] = $res->activity_date_time;
1519 $activityInfo[$res->case_id]['type'] = CRM_Utils_Array::value($res->activity_type_id, $activityTypes);
1520 }
1521 else {
1522 $activityInfo[$res->case_id]['date'] = $res->activity_date_time;
1523 $activityInfo[$res->case_id]['type'] = CRM_Utils_Array::value($res->activity_type_id, $activityTypes);
1524 }
1525 }
1526
1527 return $activityInfo;
1528 }
1529
1530 /**
1531 * Combine all the exportable fields from the lower levels object.
1532 *
1533 * @return array
1534 * array of exportable Fields
1535 */
1536 public static function &exportableFields() {
1537 if (!self::$_exportableFields) {
1538 if (!self::$_exportableFields) {
1539 self::$_exportableFields = array();
1540 }
1541
1542 $fields = CRM_Case_DAO_Case::export();
1543 $fields['case_role'] = array('title' => ts('Role in Case'));
1544 $fields['case_type'] = array(
1545 'title' => ts('Case Type'),
1546 'name' => 'case_type',
1547 );
1548 $fields['case_status'] = array(
1549 'title' => ts('Case Status'),
1550 'name' => 'case_status',
1551 );
1552
1553 // add custom data for cases
1554 $fields = array_merge($fields, CRM_Core_BAO_CustomField::getFieldsForImport('Case'));
1555
1556 self::$_exportableFields = $fields;
1557 }
1558 return self::$_exportableFields;
1559 }
1560
1561 /**
1562 * Restore the record that are associated with this case.
1563 *
1564 * @param int $caseId
1565 * Id of the case to restore.
1566 *
1567 * @return bool
1568 */
1569 public static function restoreCase($caseId) {
1570 //restore activities
1571 $activities = self::getCaseActivityDates($caseId);
1572 if ($activities) {
1573 foreach ($activities as $value) {
1574 CRM_Activity_BAO_Activity::restoreActivity($value);
1575 }
1576 }
1577 //restore case
1578 $case = new CRM_Case_DAO_Case();
1579 $case->id = $caseId;
1580 $case->is_deleted = 0;
1581 $case->save();
1582
1583 //CRM-7364, enable relationships
1584 self::enableDisableCaseRelationships($caseId, TRUE);
1585 return TRUE;
1586 }
1587
1588 /**
1589 * @param $groupInfo
1590 * @param null $sort
1591 * @param null $showLinks
1592 * @param bool $returnOnlyCount
1593 * @param int $offset
1594 * @param int $rowCount
1595 *
1596 * @return array
1597 */
1598 public static function getGlobalContacts(&$groupInfo, $sort = NULL, $showLinks = NULL, $returnOnlyCount = FALSE, $offset = 0, $rowCount = 25) {
1599 $globalContacts = array();
1600
1601 $settingsProcessor = new CRM_Case_XMLProcessor_Settings();
1602 $settings = $settingsProcessor->run();
1603 if (!empty($settings)) {
1604 $groupInfo['name'] = $settings['groupname'];
1605 if ($groupInfo['name']) {
1606 $searchParams = array('name' => $groupInfo['name']);
1607 $results = array();
1608 CRM_Contact_BAO_Group::retrieve($searchParams, $results);
1609 if ($results) {
1610 $groupInfo['id'] = $results['id'];
1611 $groupInfo['title'] = $results['title'];
1612 $params = array(array('group', '=', $groupInfo['id'], 0, 0));
1613 $return = array('contact_id' => 1, 'sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1);
1614 list($globalContacts) = CRM_Contact_BAO_Query::apiQuery($params, $return, NULL, $sort, $offset, $rowCount, TRUE, $returnOnlyCount);
1615
1616 if ($returnOnlyCount) {
1617 return $globalContacts;
1618 }
1619
1620 if ($showLinks) {
1621 foreach ($globalContacts as $idx => $contact) {
1622 $globalContacts[$idx]['sort_name'] = '<a href="' . CRM_Utils_System::url('civicrm/contact/view', "reset=1&cid={$contact['contact_id']}") . '">' . $contact['sort_name'] . '</a>';
1623 }
1624 }
1625 }
1626 }
1627 }
1628 return $globalContacts;
1629 }
1630
1631 /**
1632 * Convenience function to get both case contacts and global in one array.
1633 * @param int $caseId
1634 *
1635 * @return array
1636 */
1637 public static function getRelatedAndGlobalContacts($caseId) {
1638 $relatedContacts = self::getRelatedContacts($caseId);
1639
1640 $groupInfo = array();
1641 $globalContacts = self::getGlobalContacts($groupInfo);
1642
1643 //unset values which are not required.
1644 foreach ($globalContacts as $k => & $v) {
1645 unset($v['email_id']);
1646 unset($v['group_contact_id']);
1647 unset($v['status']);
1648 unset($v['phone']);
1649 $v['role'] = $groupInfo['title'];
1650 }
1651 //include multiple listings for the same contact/different roles.
1652 $relatedGlobalContacts = array_merge($relatedContacts, $globalContacts);
1653 return $relatedGlobalContacts;
1654 }
1655
1656 /**
1657 * Get Case ActivitiesDueDates with given criteria.
1658 *
1659 * @param int $caseID
1660 * Case id.
1661 * @param array $criteriaParams
1662 * Given criteria.
1663 * @param bool $latestDate
1664 * If set newest or oldest date is selected.
1665 *
1666 * @return array
1667 * case activities due dates
1668 *
1669 */
1670 public static function getCaseActivityDates($caseID, $criteriaParams = array(), $latestDate = FALSE) {
1671 $values = array();
1672 $selectDate = " ca.activity_date_time";
1673 $where = $groupBy = ' ';
1674
1675 if (!$caseID) {
1676 return NULL;
1677 }
1678
1679 if ($latestDate) {
1680 if (!empty($criteriaParams['activity_type_id'])) {
1681 $where .= " AND ca.activity_type_id = " . CRM_Utils_Type::escape($criteriaParams['activity_type_id'], 'Integer');
1682 $where .= " AND ca.is_current_revision = 1";
1683 $groupBy .= " GROUP BY ca.activity_type_id, ca.id";
1684 }
1685
1686 if (!empty($criteriaParams['newest'])) {
1687 $selectDate = " max(ca.activity_date_time) ";
1688 }
1689 else {
1690 $selectDate = " min(ca.activity_date_time) ";
1691 }
1692 }
1693
1694 $query = "SELECT ca.id, {$selectDate} as activity_date
1695 FROM civicrm_activity ca
1696 LEFT JOIN civicrm_case_activity cca ON cca.activity_id = ca.id LEFT JOIN civicrm_case cc ON cc.id = cca.case_id
1697 WHERE cc.id = %1 {$where} {$groupBy}";
1698
1699 $params = array(1 => array($caseID, 'Integer'));
1700 $dao = CRM_Core_DAO::executeQuery($query, $params);
1701
1702 while ($dao->fetch()) {
1703 $values[$dao->id]['id'] = $dao->id;
1704 $values[$dao->id]['activity_date'] = $dao->activity_date;
1705 }
1706 return $values;
1707 }
1708
1709 /**
1710 * Create activities when Case or Other roles assigned/modified/deleted.
1711 *
1712 * @param int $caseId
1713 * @param int $relationshipId
1714 * Relationship id.
1715 * @param int $relContactId
1716 * Case role assignee contactId.
1717 * @param int $contactId
1718 */
1719 public static function createCaseRoleActivity($caseId, $relationshipId, $relContactId = NULL, $contactId = NULL) {
1720 if (!$caseId || !$relationshipId || empty($relationshipId)) {
1721 return;
1722 }
1723
1724 $queryParam = array();
1725 if (is_array($relationshipId)) {
1726 $relationshipId = implode(',', $relationshipId);
1727 $relationshipClause = " civicrm_relationship.id IN ($relationshipId)";
1728 }
1729 else {
1730 $relationshipClause = " civicrm_relationship.id = %1";
1731 $queryParam[1] = array($relationshipId, 'Positive');
1732 }
1733
1734 $query = "
1735 SELECT cc.display_name as clientName,
1736 cca.display_name as assigneeContactName,
1737 civicrm_relationship.case_id as caseId,
1738 civicrm_relationship_type.label_a_b as relation_a_b,
1739 civicrm_relationship_type.label_b_a as relation_b_a,
1740 civicrm_relationship.contact_id_b as rel_contact_id,
1741 civicrm_relationship.contact_id_a as assign_contact_id
1742 FROM civicrm_relationship_type, civicrm_relationship
1743 LEFT JOIN civicrm_contact cc ON cc.id = civicrm_relationship.contact_id_b
1744 LEFT JOIN civicrm_contact cca ON cca.id = civicrm_relationship.contact_id_a
1745 WHERE civicrm_relationship.relationship_type_id = civicrm_relationship_type.id AND {$relationshipClause}";
1746
1747 $dao = CRM_Core_DAO::executeQuery($query, $queryParam);
1748
1749 while ($dao->fetch()) {
1750 // The assignee is not the client.
1751 if ($dao->rel_contact_id != $contactId) {
1752 $caseRelationship = $dao->relation_a_b;
1753 $assigneContactName = $dao->clientName;
1754 $assigneContactIds[$dao->rel_contact_id] = $dao->rel_contact_id;
1755 }
1756 else {
1757 $caseRelationship = $dao->relation_b_a;
1758 $assigneContactName = $dao->assigneeContactName;
1759 $assigneContactIds[$dao->assign_contact_id] = $dao->assign_contact_id;
1760 }
1761 }
1762
1763 $session = CRM_Core_Session::singleton();
1764 $activityParams = array(
1765 'source_contact_id' => $session->get('userID'),
1766 'subject' => $caseRelationship . ' : ' . $assigneContactName,
1767 'activity_date_time' => date('YmdHis'),
1768 'status_id' => CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed'),
1769 );
1770
1771 //if $relContactId is passed, role is added or modified.
1772 if (!empty($relContactId)) {
1773 $activityParams['assignee_contact_id'] = $assigneContactIds;
1774 $activityTypeID = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Assign Case Role');
1775 }
1776 else {
1777 $activityTypeID = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Remove Case Role');
1778 }
1779
1780 $activityParams['activity_type_id'] = $activityTypeID;
1781
1782 $activity = CRM_Activity_BAO_Activity::create($activityParams);
1783
1784 //create case_activity record.
1785 $caseParams = array(
1786 'activity_id' => $activity->id,
1787 'case_id' => $caseId,
1788 );
1789
1790 CRM_Case_BAO_Case::processCaseActivity($caseParams);
1791 }
1792
1793 /**
1794 * Get case manger
1795 * contact which is assigned a case role of case manager.
1796 *
1797 * @param int $caseType
1798 * Case type.
1799 * @param int $caseId
1800 * Case id.
1801 *
1802 * @return string
1803 * html hyperlink of manager contact view page
1804 *
1805 */
1806 public static function getCaseManagerContact($caseType, $caseId) {
1807 if (!$caseType || !$caseId) {
1808 return NULL;
1809 }
1810
1811 $caseManagerName = '---';
1812 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
1813
1814 $managerRoleId = $xmlProcessor->getCaseManagerRoleId($caseType);
1815
1816 if (!empty($managerRoleId)) {
1817 if (substr($managerRoleId, -4) == '_a_b') {
1818 $managerRoleQuery = "
1819 SELECT civicrm_contact.id as casemanager_id,
1820 civicrm_contact.sort_name as casemanager
1821 FROM civicrm_contact
1822 LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_b = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1) AND civicrm_relationship.is_active
1823 LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id
1824 WHERE civicrm_case.id = %2 AND is_active = 1";
1825 }
1826 if (substr($managerRoleId, -4) == '_b_a') {
1827 $managerRoleQuery = "
1828 SELECT civicrm_contact.id as casemanager_id,
1829 civicrm_contact.sort_name as casemanager
1830 FROM civicrm_contact
1831 LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_a = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1) AND civicrm_relationship.is_active
1832 LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id
1833 WHERE civicrm_case.id = %2 AND is_active = 1";
1834 }
1835
1836 $managerRoleParams = array(
1837 1 => array(substr($managerRoleId, 0, -4), 'Integer'),
1838 2 => array($caseId, 'Integer'),
1839 );
1840
1841 $dao = CRM_Core_DAO::executeQuery($managerRoleQuery, $managerRoleParams);
1842 if ($dao->fetch()) {
1843 $caseManagerName = sprintf('<a href="%s">%s</a>',
1844 CRM_Utils_System::url('civicrm/contact/view', array('cid' => $dao->casemanager_id)),
1845 $dao->casemanager
1846 );
1847 }
1848 }
1849
1850 return $caseManagerName;
1851 }
1852
1853 /**
1854 * @param int $contactId
1855 * @param bool $excludeDeleted
1856 *
1857 * @return int
1858 */
1859 public static function caseCount($contactId = NULL, $excludeDeleted = TRUE) {
1860 $params = array('check_permissions' => TRUE);
1861 if ($excludeDeleted) {
1862 $params['is_deleted'] = 0;
1863 }
1864 if ($contactId) {
1865 $params['contact_id'] = $contactId;
1866 }
1867 try {
1868 return civicrm_api3('Case', 'getcount', $params);
1869 }
1870 catch (CiviCRM_API3_Exception $e) {
1871 // Lack of permissions will throw an exception
1872 return 0;
1873 }
1874 }
1875
1876 /**
1877 * Retrieve related case ids for given case.
1878 *
1879 * @param int $caseId
1880 * @param bool $excludeDeleted
1881 * Do not include deleted cases.
1882 *
1883 * @return array
1884 */
1885 public static function getRelatedCaseIds($caseId, $excludeDeleted = TRUE) {
1886 //FIXME : do check for permissions.
1887
1888 if (!$caseId) {
1889 return array();
1890 }
1891
1892 $linkActType = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Link Cases');
1893 if (!$linkActType) {
1894 return array();
1895 }
1896
1897 $whereClause = "mainCase.id = %2";
1898 if ($excludeDeleted) {
1899 $whereClause .= " AND ( relAct.is_deleted = 0 OR relAct.is_deleted IS NULL )";
1900 }
1901
1902 $query = "
1903 SELECT relCaseAct.case_id
1904 FROM civicrm_case mainCase
1905 INNER JOIN civicrm_case_activity mainCaseAct ON (mainCaseAct.case_id = mainCase.id)
1906 INNER JOIN civicrm_activity mainAct ON (mainCaseAct.activity_id = mainAct.id AND mainAct.activity_type_id = %1)
1907 INNER JOIN civicrm_case_activity relCaseAct ON (relCaseAct.activity_id = mainAct.id AND mainCaseAct.id != relCaseAct.id)
1908 INNER JOIN civicrm_activity relAct ON (relCaseAct.activity_id = relAct.id AND relAct.activity_type_id = %1)
1909 WHERE $whereClause";
1910
1911 $dao = CRM_Core_DAO::executeQuery($query, array(
1912 1 => array($linkActType, 'Integer'),
1913 2 => array($caseId, 'Integer'),
1914 ));
1915 $relatedCaseIds = array();
1916 while ($dao->fetch()) {
1917 $relatedCaseIds[$dao->case_id] = $dao->case_id;
1918 }
1919
1920 return array_values($relatedCaseIds);
1921 }
1922
1923 /**
1924 * Retrieve related case details for given case.
1925 *
1926 * @param int $caseId
1927 * @param bool $excludeDeleted
1928 * Do not include deleted cases.
1929 *
1930 * @return array
1931 */
1932 public static function getRelatedCases($caseId, $excludeDeleted = TRUE) {
1933 $relatedCaseIds = self::getRelatedCaseIds($caseId, $excludeDeleted);
1934 $relatedCases = array();
1935
1936 if (!$relatedCaseIds) {
1937 return array();
1938 }
1939
1940 $whereClause = 'relCase.id IN ( ' . implode(',', $relatedCaseIds) . ' )';
1941 if ($excludeDeleted) {
1942 $whereClause .= " AND ( relCase.is_deleted = 0 OR relCase.is_deleted IS NULL )";
1943 }
1944
1945 //filter for permissioned cases.
1946 $filterCases = array();
1947 $doFilterCases = FALSE;
1948 if (!CRM_Core_Permission::check('access all cases and activities')) {
1949 $doFilterCases = TRUE;
1950 $filterCases = CRM_Case_BAO_Case::getCases(FALSE);
1951 }
1952
1953 //2. fetch the details of related cases.
1954 $query = "
1955 SELECT relCase.id as id,
1956 civicrm_case_type.title as case_type,
1957 client.display_name as client_name,
1958 client.id as client_id,
1959 relCase.status_id
1960 FROM civicrm_case relCase
1961 INNER JOIN civicrm_case_contact relCaseContact ON ( relCase.id = relCaseContact.case_id )
1962 INNER JOIN civicrm_contact client ON ( client.id = relCaseContact.contact_id )
1963 LEFT JOIN civicrm_case_type ON relCase.case_type_id = civicrm_case_type.id
1964 WHERE {$whereClause}";
1965
1966 $dao = CRM_Core_DAO::executeQuery($query);
1967 $contactViewUrl = CRM_Utils_System::url("civicrm/contact/view", "reset=1&cid=");
1968 $hasViewContact = CRM_Core_Permission::giveMeAllACLs();
1969 $statuses = CRM_Case_BAO_Case::buildOptions('status_id');
1970
1971 while ($dao->fetch()) {
1972 $caseView = NULL;
1973 if (!$doFilterCases || array_key_exists($dao->id, $filterCases)) {
1974 $caseViewStr = "reset=1&id={$dao->id}&cid={$dao->client_id}&action=view&context=case&selectedChild=case";
1975 $caseViewUrl = CRM_Utils_System::url("civicrm/contact/view/case", $caseViewStr);
1976 $caseView = "<a class='action-item no-popup crm-hover-button' href='{$caseViewUrl}'>" . ts('View Case') . "</a>";
1977 }
1978 $clientView = $dao->client_name;
1979 if ($hasViewContact) {
1980 $clientView = "<a href='{$contactViewUrl}{$dao->client_id}'>$dao->client_name</a>";
1981 }
1982
1983 $relatedCases[$dao->id] = array(
1984 'case_id' => $dao->id,
1985 'case_type' => $dao->case_type,
1986 'client_name' => $clientView,
1987 'case_status' => $statuses[$dao->status_id],
1988 'links' => $caseView,
1989 );
1990 }
1991
1992 return $relatedCases;
1993 }
1994
1995 /**
1996 * Merge two duplicate contacts' cases - follow CRM-5758 rules.
1997 *
1998 * @see CRM_Dedupe_Merger::cpTables()
1999 *
2000 * TODO: use the 3rd $sqls param to append sql statements rather than executing them here
2001 *
2002 * @param int $mainContactId
2003 * @param int $otherContactId
2004 */
2005 public static function mergeContacts($mainContactId, $otherContactId) {
2006 self::mergeCases($mainContactId, NULL, $otherContactId);
2007 }
2008
2009 /**
2010 * Function perform two task.
2011 * 1. Merge two duplicate contacts cases - follow CRM-5758 rules.
2012 * 2. Merge two cases of same contact - follow CRM-5598 rules.
2013 *
2014 * @param int $mainContactId
2015 * Contact id of main contact record.
2016 * @param int $mainCaseId
2017 * Case id of main case record.
2018 * @param int $otherContactId
2019 * Contact id of record which is going to merge.
2020 * @param int $otherCaseId
2021 * Case id of record which is going to merge.
2022 *
2023 * @param bool $changeClient
2024 *
2025 * @return int|null
2026 * @throws \CRM_Core_Exception
2027 */
2028 public static function mergeCases(
2029 $mainContactId, $mainCaseId = NULL, $otherContactId = NULL,
2030 $otherCaseId = NULL, $changeClient = FALSE) {
2031 $moveToTrash = TRUE;
2032
2033 $duplicateContacts = FALSE;
2034 if ($mainContactId && $otherContactId &&
2035 $mainContactId != $otherContactId
2036 ) {
2037 $duplicateContacts = TRUE;
2038 }
2039
2040 $duplicateCases = FALSE;
2041 if ($mainCaseId && $otherCaseId &&
2042 $mainCaseId != $otherCaseId
2043 ) {
2044 $duplicateCases = TRUE;
2045 }
2046
2047 $mainCaseIds = array();
2048 if (!$duplicateContacts && !$duplicateCases) {
2049 return $mainCaseIds;
2050 }
2051
2052 $activityTypes = CRM_Activity_BAO_Activity::buildOptions('activity_type_id', 'validate');
2053 $completedActivityStatus = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed');
2054 $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
2055 $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
2056 $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
2057 $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
2058
2059 $processCaseIds = array($otherCaseId);
2060 if ($duplicateContacts && !$duplicateCases) {
2061 if ($changeClient) {
2062 $processCaseIds = array($mainCaseId);
2063 }
2064 else {
2065 //get all case ids for other contact.
2066 $processCaseIds = self::retrieveCaseIdsByContactId($otherContactId, TRUE);
2067 }
2068 if (!is_array($processCaseIds)) {
2069 return;
2070 }
2071 }
2072
2073 $session = CRM_Core_Session::singleton();
2074 $currentUserId = $session->get('userID');
2075
2076 CRM_Utils_Hook::pre_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient);
2077
2078 // copy all cases and connect to main contact id.
2079 foreach ($processCaseIds as $otherCaseId) {
2080 if ($duplicateContacts) {
2081 $mainCase = CRM_Core_DAO::copyGeneric('CRM_Case_DAO_Case', array('id' => $otherCaseId));
2082 $mainCaseId = $mainCase->id;
2083 if (!$mainCaseId) {
2084 continue;
2085 }
2086
2087 $mainCaseIds[] = $mainCaseId;
2088 //insert record for case contact.
2089 $otherCaseContact = new CRM_Case_DAO_CaseContact();
2090 $otherCaseContact->case_id = $otherCaseId;
2091 $otherCaseContact->find();
2092 while ($otherCaseContact->fetch()) {
2093 $mainCaseContact = new CRM_Case_DAO_CaseContact();
2094 $mainCaseContact->case_id = $mainCaseId;
2095 $mainCaseContact->contact_id = $otherCaseContact->contact_id;
2096 if ($mainCaseContact->contact_id == $otherContactId) {
2097 $mainCaseContact->contact_id = $mainContactId;
2098 }
2099 //avoid duplicate object.
2100 if (!$mainCaseContact->find(TRUE)) {
2101 $mainCaseContact->save();
2102 }
2103 }
2104 }
2105 elseif (!$otherContactId) {
2106 $otherContactId = $mainContactId;
2107 }
2108
2109 if (!$mainCaseId || !$otherCaseId ||
2110 !$mainContactId || !$otherContactId
2111 ) {
2112 continue;
2113 }
2114
2115 // get all activities for other case.
2116 $otherCaseActivities = array();
2117 CRM_Core_DAO::commonRetrieveAll('CRM_Case_DAO_CaseActivity', 'case_id', $otherCaseId, $otherCaseActivities);
2118
2119 //for duplicate cases do not process singleton activities.
2120 $otherActivityIds = $singletonActivityIds = array();
2121 foreach ($otherCaseActivities as $caseActivityId => $otherIds) {
2122 $otherActId = CRM_Utils_Array::value('activity_id', $otherIds);
2123 if (!$otherActId || in_array($otherActId, $otherActivityIds)) {
2124 continue;
2125 }
2126 $otherActivityIds[] = $otherActId;
2127 }
2128 if ($duplicateCases) {
2129 if ($openCaseType = array_search('Open Case', $activityTypes)) {
2130 $sql = "
2131 SELECT id
2132 FROM civicrm_activity
2133 WHERE activity_type_id = $openCaseType
2134 AND id IN ( " . implode(',', array_values($otherActivityIds)) . ');';
2135 $dao = CRM_Core_DAO::executeQuery($sql);
2136 while ($dao->fetch()) {
2137 $singletonActivityIds[] = $dao->id;
2138 }
2139 }
2140 }
2141
2142 // migrate all activities and connect to main contact.
2143 $copiedActivityIds = $activityMappingIds = array();
2144 sort($otherActivityIds);
2145 foreach ($otherActivityIds as $otherActivityId) {
2146
2147 //for duplicate cases -
2148 //do not migrate singleton activities.
2149 if (!$otherActivityId || in_array($otherActivityId, $singletonActivityIds)) {
2150 continue;
2151 }
2152
2153 //migrate activity record.
2154 $otherActivity = new CRM_Activity_DAO_Activity();
2155 $otherActivity->id = $otherActivityId;
2156 if (!$otherActivity->find(TRUE)) {
2157 continue;
2158 }
2159
2160 $mainActVals = array();
2161 $mainActivity = new CRM_Activity_DAO_Activity();
2162 CRM_Core_DAO::storeValues($otherActivity, $mainActVals);
2163 $mainActivity->copyValues($mainActVals);
2164 $mainActivity->id = NULL;
2165 $mainActivity->activity_date_time = CRM_Utils_Date::isoToMysql($otherActivity->activity_date_time);
2166 $mainActivity->source_record_id = CRM_Utils_Array::value($mainActivity->source_record_id,
2167 $activityMappingIds
2168 );
2169
2170 $mainActivity->original_id = CRM_Utils_Array::value($mainActivity->original_id,
2171 $activityMappingIds
2172 );
2173
2174 $mainActivity->parent_id = CRM_Utils_Array::value($mainActivity->parent_id,
2175 $activityMappingIds
2176 );
2177 $mainActivity->save();
2178 $mainActivityId = $mainActivity->id;
2179 if (!$mainActivityId) {
2180 continue;
2181 }
2182
2183 $activityMappingIds[$otherActivityId] = $mainActivityId;
2184 // insert log of all activities
2185 CRM_Activity_BAO_Activity::logActivityAction($mainActivity);
2186
2187 $copiedActivityIds[] = $otherActivityId;
2188
2189 //create case activity record.
2190 $mainCaseActivity = new CRM_Case_DAO_CaseActivity();
2191 $mainCaseActivity->case_id = $mainCaseId;
2192 $mainCaseActivity->activity_id = $mainActivityId;
2193 $mainCaseActivity->save();
2194
2195 //migrate source activity.
2196 $otherSourceActivity = new CRM_Activity_DAO_ActivityContact();
2197 $otherSourceActivity->activity_id = $otherActivityId;
2198 $otherSourceActivity->record_type_id = $sourceID;
2199 $otherSourceActivity->find();
2200 while ($otherSourceActivity->fetch()) {
2201 $mainActivitySource = new CRM_Activity_DAO_ActivityContact();
2202 $mainActivitySource->record_type_id = $sourceID;
2203 $mainActivitySource->activity_id = $mainActivityId;
2204 $mainActivitySource->contact_id = $otherSourceActivity->contact_id;
2205 if ($mainActivitySource->contact_id == $otherContactId) {
2206 $mainActivitySource->contact_id = $mainContactId;
2207 }
2208 //avoid duplicate object.
2209 if (!$mainActivitySource->find(TRUE)) {
2210 $mainActivitySource->save();
2211 }
2212 }
2213
2214 //migrate target activities.
2215 $otherTargetActivity = new CRM_Activity_DAO_ActivityContact();
2216 $otherTargetActivity->activity_id = $otherActivityId;
2217 $otherTargetActivity->record_type_id = $targetID;
2218 $otherTargetActivity->find();
2219 while ($otherTargetActivity->fetch()) {
2220 $mainActivityTarget = new CRM_Activity_DAO_ActivityContact();
2221 $mainActivityTarget->record_type_id = $targetID;
2222 $mainActivityTarget->activity_id = $mainActivityId;
2223 $mainActivityTarget->contact_id = $otherTargetActivity->contact_id;
2224 if ($mainActivityTarget->contact_id == $otherContactId) {
2225 $mainActivityTarget->contact_id = $mainContactId;
2226 }
2227 //avoid duplicate object.
2228 if (!$mainActivityTarget->find(TRUE)) {
2229 $mainActivityTarget->save();
2230 }
2231 }
2232
2233 //migrate assignee activities.
2234 $otherAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2235 $otherAssigneeActivity->activity_id = $otherActivityId;
2236 $otherAssigneeActivity->record_type_id = $assigneeID;
2237 $otherAssigneeActivity->find();
2238 while ($otherAssigneeActivity->fetch()) {
2239 $mainAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2240 $mainAssigneeActivity->activity_id = $mainActivityId;
2241 $mainAssigneeActivity->record_type_id = $assigneeID;
2242 $mainAssigneeActivity->contact_id = $otherAssigneeActivity->contact_id;
2243 if ($mainAssigneeActivity->contact_id == $otherContactId) {
2244 $mainAssigneeActivity->contact_id = $mainContactId;
2245 }
2246 //avoid duplicate object.
2247 if (!$mainAssigneeActivity->find(TRUE)) {
2248 $mainAssigneeActivity->save();
2249 }
2250 }
2251
2252 // copy custom fields and attachments
2253 $aparams = array(
2254 'activityID' => $otherActivityId,
2255 'mainActivityId' => $mainActivityId,
2256 );
2257 CRM_Activity_BAO_Activity::copyExtendedActivityData($aparams);
2258 }
2259
2260 //copy case relationship.
2261 if ($duplicateContacts) {
2262 //migrate relationship records.
2263 $otherRelationship = new CRM_Contact_DAO_Relationship();
2264 $otherRelationship->case_id = $otherCaseId;
2265 $otherRelationship->find();
2266 $otherRelationshipIds = array();
2267 while ($otherRelationship->fetch()) {
2268 $otherRelVals = array();
2269 $updateOtherRel = FALSE;
2270 CRM_Core_DAO::storeValues($otherRelationship, $otherRelVals);
2271
2272 $mainRelationship = new CRM_Contact_DAO_Relationship();
2273 $mainRelationship->copyValues($otherRelVals);
2274 $mainRelationship->id = NULL;
2275 $mainRelationship->case_id = $mainCaseId;
2276 if ($mainRelationship->contact_id_a == $otherContactId) {
2277 $updateOtherRel = TRUE;
2278 $mainRelationship->contact_id_a = $mainContactId;
2279 }
2280
2281 //case creator change only when we merge user contact.
2282 if ($mainRelationship->contact_id_b == $otherContactId) {
2283 //do not change creator for change client.
2284 if (!$changeClient) {
2285 $updateOtherRel = TRUE;
2286 $mainRelationship->contact_id_b = ($currentUserId) ? $currentUserId : $mainContactId;
2287 }
2288 }
2289 $mainRelationship->end_date = CRM_Utils_Date::isoToMysql($otherRelationship->end_date);
2290 $mainRelationship->start_date = CRM_Utils_Date::isoToMysql($otherRelationship->start_date);
2291
2292 //avoid duplicate object.
2293 if (!$mainRelationship->find(TRUE)) {
2294 $mainRelationship->save();
2295 }
2296
2297 //get the other relationship ids to update end date.
2298 if ($updateOtherRel) {
2299 $otherRelationshipIds[$otherRelationship->id] = $otherRelationship->id;
2300 }
2301 }
2302
2303 //update other relationships end dates
2304 if (!empty($otherRelationshipIds)) {
2305 $sql = 'UPDATE civicrm_relationship
2306 SET end_date = CURDATE()
2307 WHERE id IN ( ' . implode(',', $otherRelationshipIds) . ')';
2308 CRM_Core_DAO::executeQuery($sql);
2309 }
2310 }
2311
2312 //move other case to trash.
2313 $mergeCase = self::deleteCase($otherCaseId, $moveToTrash);
2314 if (!$mergeCase) {
2315 continue;
2316 }
2317
2318 $mergeActSubject = $mergeActSubjectDetails = $mergeActType = '';
2319 if ($changeClient) {
2320 $mainContactDisplayName = CRM_Contact_BAO_Contact::displayName($mainContactId);
2321 $otherContactDisplayName = CRM_Contact_BAO_Contact::displayName($otherContactId);
2322
2323 $mergeActType = array_search('Reassigned Case', $activityTypes);
2324 $mergeActSubject = ts("Case %1 reassigned client from %2 to %3. New Case ID is %4.",
2325 array(
2326 1 => $otherCaseId,
2327 2 => $otherContactDisplayName,
2328 3 => $mainContactDisplayName,
2329 4 => $mainCaseId,
2330 )
2331 );
2332 }
2333 elseif ($duplicateContacts) {
2334 $mergeActType = array_search('Merge Case', $activityTypes);
2335 $mergeActSubject = ts("Case %1 copied from contact id %2 to contact id %3 via merge. New Case ID is %4.",
2336 array(
2337 1 => $otherCaseId,
2338 2 => $otherContactId,
2339 3 => $mainContactId,
2340 4 => $mainCaseId,
2341 )
2342 );
2343 }
2344 else {
2345 $mergeActType = array_search('Merge Case', $activityTypes);
2346 $mergeActSubject = ts("Case %1 merged into case %2", array(1 => $otherCaseId, 2 => $mainCaseId));
2347 if (!empty($copiedActivityIds)) {
2348 $sql = '
2349 SELECT id, subject, activity_date_time, activity_type_id
2350 FROM civicrm_activity
2351 WHERE id IN (' . implode(',', $copiedActivityIds) . ')';
2352 $dao = CRM_Core_DAO::executeQuery($sql);
2353 while ($dao->fetch()) {
2354 $mergeActSubjectDetails .= "{$dao->activity_date_time} :: {$activityTypes[$dao->activity_type_id]}";
2355 if ($dao->subject) {
2356 $mergeActSubjectDetails .= " :: {$dao->subject}";
2357 }
2358 $mergeActSubjectDetails .= "<br />";
2359 }
2360 }
2361 }
2362
2363 // Create merge activity record. Source for merge activity is the logged in user's contact ID ($currentUserId).
2364 $activityParams = array(
2365 'subject' => $mergeActSubject,
2366 'details' => $mergeActSubjectDetails,
2367 'status_id' => $completedActivityStatus,
2368 'activity_type_id' => $mergeActType,
2369 'source_contact_id' => $currentUserId,
2370 'activity_date_time' => date('YmdHis'),
2371 );
2372
2373 $mergeActivity = CRM_Activity_BAO_Activity::create($activityParams);
2374 $mergeActivityId = $mergeActivity->id;
2375 if (!$mergeActivityId) {
2376 continue;
2377 }
2378
2379 //connect merge activity to case.
2380 $mergeCaseAct = array(
2381 'case_id' => $mainCaseId,
2382 'activity_id' => $mergeActivityId,
2383 );
2384
2385 self::processCaseActivity($mergeCaseAct);
2386 }
2387
2388 CRM_Utils_Hook::post_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient);
2389
2390 return $mainCaseIds;
2391 }
2392
2393 /**
2394 * Validate contact permission for
2395 * edit/view on activity record and build links.
2396 *
2397 * @param array $tplParams
2398 * Params to be sent to template for sending email.
2399 * @param array $activityParams
2400 * Info of the activity.
2401 */
2402 public static function buildPermissionLinks(&$tplParams, $activityParams) {
2403 $activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityParams['source_record_id'],
2404 'activity_type_id', 'id'
2405 );
2406
2407 if (!empty($tplParams['isCaseActivity'])) {
2408 $tplParams['editActURL'] = CRM_Utils_System::url('civicrm/case/activity',
2409 "reset=1&cid={$activityParams['target_id']}&caseid={$activityParams['case_id']}&action=update&id={$activityParams['source_record_id']}", TRUE
2410 );
2411
2412 $tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/case/activity/view',
2413 "reset=1&aid={$activityParams['source_record_id']}&cid={$activityParams['target_id']}&caseID={$activityParams['case_id']}", TRUE
2414 );
2415
2416 $tplParams['manageCaseURL'] = CRM_Utils_System::url('civicrm/contact/view/case',
2417 "reset=1&id={$activityParams['case_id']}&cid={$activityParams['target_id']}&action=view&context=home", TRUE
2418 );
2419 }
2420 else {
2421 $tplParams['editActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity',
2422 "atype=$activityTypeId&action=update&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2423 );
2424
2425 $tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity',
2426 "atype=$activityTypeId&action=view&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2427 );
2428 }
2429 }
2430
2431 /**
2432 * Validate contact permission for
2433 * given operation on activity record.
2434 *
2435 * @param int $activityId
2436 * Activity record id.
2437 * @param string $operation
2438 * User operation.
2439 * @param int $actTypeId
2440 * Activity type id.
2441 * @param int $contactId
2442 * Contact id/if not pass consider logged in.
2443 * @param bool $checkComponent
2444 * Do we need to check component enabled.
2445 *
2446 * @return bool
2447 */
2448 public static function checkPermission($activityId, $operation, $actTypeId = NULL, $contactId = NULL, $checkComponent = TRUE) {
2449 $allow = FALSE;
2450 if (!$actTypeId && $activityId) {
2451 $actTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
2452 }
2453
2454 if (!$activityId || !$operation || !$actTypeId) {
2455 return $allow;
2456 }
2457
2458 //do check for civicase component enabled.
2459 if ($checkComponent && !self::enabled()) {
2460 return $allow;
2461 }
2462
2463 //do check for cases.
2464 $caseActOperations = array(
2465 'File On Case',
2466 'Link Cases',
2467 'Move To Case',
2468 'Copy To Case',
2469 );
2470
2471 if (in_array($operation, $caseActOperations)) {
2472 static $caseCount;
2473 if (!isset($caseCount)) {
2474 try {
2475 $caseCount = civicrm_api3('Case', 'getcount', array(
2476 'check_permissions' => TRUE,
2477 'status_id' => array('!=' => 'Closed'),
2478 'is_deleted' => 0,
2479 'end_date' => array('IS NULL' => 1),
2480 ));
2481 }
2482 catch (CiviCRM_API3_Exception $e) {
2483 // Lack of permissions will throw an exception
2484 $caseCount = 0;
2485 }
2486 }
2487 if ($operation == 'File On Case') {
2488 $allow = !empty($caseCount);
2489 }
2490 else {
2491 $allow = ($caseCount > 1);
2492 }
2493 }
2494
2495 $actionOperations = array('view', 'edit', 'delete');
2496 if (in_array($operation, $actionOperations)) {
2497
2498 //do cache when user has non/supper permission.
2499 static $allowOperations;
2500
2501 if (!is_array($allowOperations) ||
2502 !array_key_exists($operation, $allowOperations)
2503 ) {
2504
2505 if (!$contactId) {
2506 $session = CRM_Core_Session::singleton();
2507 $contactId = $session->get('userID');
2508 }
2509
2510 //check for permissions.
2511 $permissions = array(
2512 'view' => array(
2513 'access my cases and activities',
2514 'access all cases and activities',
2515 ),
2516 'edit' => array(
2517 'access my cases and activities',
2518 'access all cases and activities',
2519 ),
2520 'delete' => array('delete activities'),
2521 );
2522
2523 //check for core permission.
2524 $hasPermissions = array();
2525 $checkPermissions = CRM_Utils_Array::value($operation, $permissions);
2526 if (is_array($checkPermissions)) {
2527 foreach ($checkPermissions as $per) {
2528 if (CRM_Core_Permission::check($per)) {
2529 $hasPermissions[$operation][] = $per;
2530 }
2531 }
2532 }
2533
2534 //has permissions.
2535 if (!empty($hasPermissions)) {
2536 //need to check activity object specific.
2537 if (in_array($operation, array(
2538 'view',
2539 'edit',
2540 ))
2541 ) {
2542 //do we have supper permission.
2543 if (in_array('access all cases and activities', $hasPermissions[$operation])) {
2544 $allowOperations[$operation] = $allow = TRUE;
2545 }
2546 else {
2547 //user has only access to my cases and activity.
2548 //here object specific permmions come in picture.
2549
2550 //edit - contact must be source or assignee
2551 //view - contact must be source/assignee/target
2552 $isTarget = $isAssignee = $isSource = FALSE;
2553 $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
2554 $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
2555 $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
2556 $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
2557
2558 $target = new CRM_Activity_DAO_ActivityContact();
2559 $target->record_type_id = $targetID;
2560 $target->activity_id = $activityId;
2561 $target->contact_id = $contactId;
2562 if ($target->find(TRUE)) {
2563 $isTarget = TRUE;
2564 }
2565
2566 $assignee = new CRM_Activity_DAO_ActivityContact();
2567 $assignee->activity_id = $activityId;
2568 $assignee->record_type_id = $assigneeID;
2569 $assignee->contact_id = $contactId;
2570 if ($assignee->find(TRUE)) {
2571 $isAssignee = TRUE;
2572 }
2573
2574 $source = new CRM_Activity_DAO_ActivityContact();
2575 $source->activity_id = $activityId;
2576 $source->record_type_id = $sourceID;
2577 $source->contact_id = $contactId;
2578 if ($source->find(TRUE)) {
2579 $isSource = TRUE;
2580 }
2581
2582 if ($operation == 'edit') {
2583 if ($isAssignee || $isSource) {
2584 $allow = TRUE;
2585 }
2586 }
2587 if ($operation == 'view') {
2588 if ($isTarget || $isAssignee || $isSource) {
2589 $allow = TRUE;
2590 }
2591 }
2592 }
2593 }
2594 elseif (is_array($hasPermissions[$operation])) {
2595 $allowOperations[$operation] = $allow = TRUE;
2596 }
2597 }
2598 else {
2599 //contact do not have permission.
2600 $allowOperations[$operation] = FALSE;
2601 }
2602 }
2603 else {
2604 //use cache.
2605 //here contact might have supper/non permission.
2606 $allow = $allowOperations[$operation];
2607 }
2608 }
2609
2610 //do further only when operation is granted.
2611 if ($allow) {
2612 $actTypeName = CRM_Core_PseudoConstant::getName('CRM_Activity_BAO_Activity', 'activity_type_id', $actTypeId);
2613
2614 //do not allow multiple copy / edit action.
2615 $singletonNames = array(
2616 'Open Case',
2617 'Reassigned Case',
2618 'Merge Case',
2619 'Link Cases',
2620 'Assign Case Role',
2621 'Email',
2622 'Inbound Email',
2623 );
2624
2625 //do not allow to delete these activities, CRM-4543
2626 $doNotDeleteNames = array('Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date');
2627
2628 //allow edit operation.
2629 $allowEditNames = array('Open Case');
2630
2631 if (CRM_Activity_BAO_Activity::checkEditInboundEmailsPermissions()) {
2632 $allowEditNames[] = 'Inbound Email';
2633 }
2634
2635 // do not allow File on Case
2636 $doNotFileNames = array(
2637 'Open Case',
2638 'Change Case Type',
2639 'Change Case Status',
2640 'Change Case Start Date',
2641 'Reassigned Case',
2642 'Merge Case',
2643 'Link Cases',
2644 'Assign Case Role',
2645 );
2646
2647 if (in_array($actTypeName, $singletonNames)) {
2648 $allow = FALSE;
2649 if ($operation == 'File On Case') {
2650 $allow = (in_array($actTypeName, $doNotFileNames)) ? FALSE : TRUE;
2651 }
2652 if (in_array($operation, $actionOperations)) {
2653 $allow = TRUE;
2654 if ($operation == 'edit') {
2655 $allow = (in_array($actTypeName, $allowEditNames)) ? TRUE : FALSE;
2656 }
2657 elseif ($operation == 'delete') {
2658 $allow = (in_array($actTypeName, $doNotDeleteNames)) ? FALSE : TRUE;
2659 }
2660 }
2661 }
2662 if ($allow && ($operation == 'delete') &&
2663 in_array($actTypeName, $doNotDeleteNames)
2664 ) {
2665 $allow = FALSE;
2666 }
2667
2668 if ($allow && ($operation == 'File On Case') &&
2669 in_array($actTypeName, $doNotFileNames)
2670 ) {
2671 $allow = FALSE;
2672 }
2673
2674 //check settings file for masking actions
2675 //on the basis the activity types
2676 //hide Edit link if activity type is NOT editable
2677 //(special case activities).CRM-5871
2678 if ($allow && in_array($operation, $actionOperations)) {
2679 static $actionFilter = array();
2680 if (!array_key_exists($operation, $actionFilter)) {
2681 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
2682 $actionFilter[$operation] = $xmlProcessor->get('Settings', 'ActivityTypes', FALSE, $operation);
2683 }
2684 if (array_key_exists($operation, $actionFilter[$operation]) &&
2685 in_array($actTypeId, $actionFilter[$operation][$operation])
2686 ) {
2687 $allow = FALSE;
2688 }
2689 }
2690 }
2691
2692 return $allow;
2693 }
2694
2695 /**
2696 * Since we drop 'access CiviCase', allow access
2697 * if user has 'access my cases and activities'
2698 * or 'access all cases and activities'
2699 */
2700 public static function accessCiviCase() {
2701 if (!self::enabled()) {
2702 return FALSE;
2703 }
2704
2705 if (CRM_Core_Permission::check('access my cases and activities') ||
2706 CRM_Core_Permission::check('access all cases and activities')
2707 ) {
2708 return TRUE;
2709 }
2710
2711 return FALSE;
2712 }
2713
2714 /**
2715 * Verify user has permission to access a case.
2716 *
2717 * @param int $caseId
2718 * @param bool $denyClosed
2719 * Set TRUE if one wants closed cases to be treated as inaccessible.
2720 *
2721 * @return bool
2722 */
2723 public static function accessCase($caseId, $denyClosed = TRUE) {
2724 if (!$caseId || !self::enabled()) {
2725 return FALSE;
2726 }
2727
2728 $params = array('id' => $caseId, 'check_permissions' => TRUE);
2729 if ($denyClosed && !CRM_Core_Permission::check('access all cases and activities')) {
2730 $params['status_id'] = array('!=' => 'Closed');
2731 }
2732 try {
2733 return (bool) civicrm_api3('Case', 'getcount', $params);
2734 }
2735 catch (CiviCRM_API3_Exception $e) {
2736 // Lack of permissions will throw an exception
2737 return FALSE;
2738 }
2739 }
2740
2741 /**
2742 * Check whether activity is a case Activity.
2743 *
2744 * @param int $activityID
2745 * Activity id.
2746 *
2747 * @return bool
2748 */
2749 public static function isCaseActivity($activityID) {
2750 $isCaseActivity = FALSE;
2751 if ($activityID) {
2752 $params = array(1 => array($activityID, 'Integer'));
2753 $query = "SELECT id FROM civicrm_case_activity WHERE activity_id = %1";
2754 if (CRM_Core_DAO::singleValueQuery($query, $params)) {
2755 $isCaseActivity = TRUE;
2756 }
2757 }
2758
2759 return $isCaseActivity;
2760 }
2761
2762 /**
2763 * Get all the case type ids currently in use.
2764 *
2765 * @return array
2766 */
2767 public static function getUsedCaseType() {
2768 static $caseTypeIds;
2769
2770 if (!is_array($caseTypeIds)) {
2771 $query = "SELECT DISTINCT( civicrm_case.case_type_id ) FROM civicrm_case";
2772
2773 $dao = CRM_Core_DAO::executeQuery($query);
2774 $caseTypeIds = array();
2775 while ($dao->fetch()) {
2776 $typeId = explode(CRM_Core_DAO::VALUE_SEPARATOR,
2777 $dao->case_type_id
2778 );
2779 $caseTypeIds[] = $typeId[1];
2780 }
2781 }
2782
2783 return $caseTypeIds;
2784 }
2785
2786 /**
2787 * Get all the case status ids currently in use.
2788 *
2789 * @return array
2790 */
2791 public static function getUsedCaseStatuses() {
2792 static $caseStatusIds;
2793
2794 if (!is_array($caseStatusIds)) {
2795 $query = "SELECT DISTINCT( civicrm_case.status_id ) FROM civicrm_case";
2796
2797 $dao = CRM_Core_DAO::executeQuery($query);
2798 $caseStatusIds = array();
2799 while ($dao->fetch()) {
2800 $caseStatusIds[] = $dao->status_id;
2801 }
2802 }
2803
2804 return $caseStatusIds;
2805 }
2806
2807 /**
2808 * Get all the encounter medium ids currently in use.
2809 *
2810 * @return array
2811 */
2812 public static function getUsedEncounterMediums() {
2813 static $mediumIds;
2814
2815 if (!is_array($mediumIds)) {
2816 $query = "SELECT DISTINCT( civicrm_activity.medium_id ) FROM civicrm_activity";
2817
2818 $dao = CRM_Core_DAO::executeQuery($query);
2819 $mediumIds = array();
2820 while ($dao->fetch()) {
2821 $mediumIds[] = $dao->medium_id;
2822 }
2823 }
2824
2825 return $mediumIds;
2826 }
2827
2828 /**
2829 * Check case configuration.
2830 *
2831 * @param int $contactId
2832 *
2833 * @return array
2834 */
2835 public static function isCaseConfigured($contactId = NULL) {
2836 $configured = array_fill_keys(array('configured', 'allowToAddNewCase', 'redirectToCaseAdmin'), FALSE);
2837
2838 //lets check for case configured.
2839 $allCasesCount = CRM_Case_BAO_Case::caseCount(NULL, FALSE);
2840 $configured['configured'] = ($allCasesCount) ? TRUE : FALSE;
2841 if (!$configured['configured']) {
2842 //do check for case type and case status.
2843 $caseTypes = CRM_Case_PseudoConstant::caseType('title', FALSE);
2844 if (!empty($caseTypes)) {
2845 $configured['configured'] = TRUE;
2846 if (!$configured['configured']) {
2847 $caseStatuses = CRM_Case_PseudoConstant::caseStatus('label', FALSE);
2848 if (!empty($caseStatuses)) {
2849 $configured['configured'] = TRUE;
2850 }
2851 }
2852 }
2853 }
2854 if ($configured['configured']) {
2855 //do check for active case type and case status.
2856 $caseTypes = CRM_Case_PseudoConstant::caseType();
2857 if (!empty($caseTypes)) {
2858 $caseStatuses = CRM_Case_PseudoConstant::caseStatus();
2859 if (!empty($caseStatuses)) {
2860 $configured['allowToAddNewCase'] = TRUE;
2861 }
2862 }
2863
2864 //do we need to redirect user to case admin.
2865 if (!$configured['allowToAddNewCase'] && $contactId) {
2866 //check for current contact case count.
2867 $currentContatCasesCount = CRM_Case_BAO_Case::caseCount($contactId);
2868 //redirect user to case admin page.
2869 if (!$currentContatCasesCount) {
2870 $configured['redirectToCaseAdmin'] = TRUE;
2871 }
2872 }
2873 }
2874
2875 return $configured;
2876 }
2877
2878 /**
2879 * Used during case component enablement and during ugprade.
2880 *
2881 * @return bool
2882 */
2883 public static function createCaseViews() {
2884 $errorScope = CRM_Core_TemporaryErrorScope::ignoreException();
2885 $dao = new CRM_Core_DAO();
2886
2887 $sql = self::createCaseViewsQuery('upcoming');
2888 $dao->query($sql);
2889 if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) {
2890 return FALSE;
2891 }
2892
2893 // Above error doesn't get caught?
2894 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_upcoming");
2895 if (is_null($doublecheck)) {
2896 return FALSE;
2897 }
2898
2899 $sql = self::createCaseViewsQuery('recent');
2900 $dao->query($sql);
2901 if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) {
2902 return FALSE;
2903 }
2904
2905 // Above error doesn't get caught?
2906 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_recent");
2907 if (is_null($doublecheck)) {
2908 return FALSE;
2909 }
2910
2911 return TRUE;
2912 }
2913
2914 /**
2915 * Helper function, also used by the upgrade in case of error
2916 *
2917 * @param string $section
2918 *
2919 * @return string
2920 */
2921 public static function createCaseViewsQuery($section = 'upcoming') {
2922 $sql = "";
2923 $scheduled_id = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Scheduled');
2924 switch ($section) {
2925 case 'upcoming':
2926 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_upcoming`
2927 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
2928 FROM civicrm_case_activity ca
2929 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
2930 WHERE a.id =
2931 (SELECT b.id FROM civicrm_case_activity bca
2932 INNER JOIN civicrm_activity b ON bca.activity_id=b.id
2933 WHERE b.activity_date_time <= DATE_ADD( NOW(), INTERVAL 14 DAY )
2934 AND b.is_current_revision = 1 AND b.is_deleted=0 AND b.status_id = $scheduled_id
2935 AND bca.case_id = ca.case_id ORDER BY b.activity_date_time ASC LIMIT 1)";
2936 break;
2937
2938 case 'recent':
2939 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_recent`
2940 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
2941 FROM civicrm_case_activity ca
2942 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
2943 WHERE a.id =
2944 (SELECT b.id FROM civicrm_case_activity bca
2945 INNER JOIN civicrm_activity b ON bca.activity_id=b.id
2946 WHERE b.activity_date_time >= DATE_SUB( NOW(), INTERVAL 14 DAY )
2947 AND b.is_current_revision = 1 AND b.is_deleted=0 AND b.status_id <> $scheduled_id
2948 AND bca.case_id = ca.case_id ORDER BY b.activity_date_time DESC LIMIT 1)";
2949 break;
2950 }
2951 return $sql;
2952 }
2953
2954 /**
2955 * Add/copy relationships, when new client is added for a case
2956 *
2957 * @param int $caseId
2958 * Case id.
2959 * @param int $contactId
2960 * Contact id / new client id.
2961 */
2962 public static function addCaseRelationships($caseId, $contactId) {
2963 // get the case role / relationships for the case
2964 $caseRelationships = new CRM_Contact_DAO_Relationship();
2965 $caseRelationships->case_id = $caseId;
2966 $caseRelationships->find();
2967 $relationshipTypes = array();
2968
2969 // make sure we don't add duplicate relationships of same relationship type.
2970 while ($caseRelationships->fetch() && !in_array($caseRelationships->relationship_type_id, $relationshipTypes)) {
2971 $values = array();
2972 CRM_Core_DAO::storeValues($caseRelationships, $values);
2973
2974 // add relationship for new client.
2975 $newRelationship = new CRM_Contact_DAO_Relationship();
2976 $newRelationship->copyValues($values);
2977 $newRelationship->id = NULL;
2978 $newRelationship->case_id = $caseId;
2979 $newRelationship->contact_id_a = $contactId;
2980 $newRelationship->end_date = CRM_Utils_Date::isoToMysql($caseRelationships->end_date);
2981 $newRelationship->start_date = CRM_Utils_Date::isoToMysql($caseRelationships->start_date);
2982
2983 // another check to avoid duplicate relationship, in cases where client is removed and re-added again.
2984 if (!$newRelationship->find(TRUE)) {
2985 $newRelationship->save();
2986 }
2987
2988 // store relationship type of newly created relationship
2989 $relationshipTypes[] = $caseRelationships->relationship_type_id;
2990 }
2991 }
2992
2993 /**
2994 * Get the list of clients for a case.
2995 *
2996 * @param int $caseId
2997 *
2998 * @return array
2999 * associated array with client ids
3000 */
3001 public static function getCaseClients($caseId) {
3002 $clients = array();
3003 $caseContact = new CRM_Case_DAO_CaseContact();
3004 $caseContact->case_id = $caseId;
3005 $caseContact->orderBy('id');
3006 $caseContact->find();
3007
3008 while ($caseContact->fetch()) {
3009 $clients[] = $caseContact->contact_id;
3010 }
3011
3012 return $clients;
3013 }
3014
3015 /**
3016 * @param int $caseId
3017 * @param string $direction
3018 * @param int $cid
3019 * @param int $relTypeId
3020 * @throws \CRM_Core_Exception
3021 * @throws \CiviCRM_API3_Exception
3022 */
3023 public static function endCaseRole($caseId, $direction, $cid, $relTypeId) {
3024 // Validate inputs
3025 if ($direction !== 'a' && $direction !== 'b') {
3026 throw new CRM_Core_Exception('Invalid relationship direction');
3027 }
3028
3029 // This case might have multiple clients, so we lookup by relationship instead of by id to get them all
3030 $sql = "SELECT id FROM civicrm_relationship WHERE case_id = %1 AND contact_id_{$direction} = %2 AND relationship_type_id = %3";
3031 $dao = CRM_Core_DAO::executeQuery($sql, array(
3032 1 => array($caseId, 'Positive'),
3033 2 => array($cid, 'Positive'),
3034 3 => array($relTypeId, 'Positive'),
3035 ));
3036 while ($dao->fetch()) {
3037 civicrm_api3('relationship', 'create', array(
3038 'id' => $dao->id,
3039 'is_active' => 0,
3040 'end_date' => 'now',
3041 ));
3042 }
3043 }
3044
3045 /**
3046 * Get options for a given case field.
3047 * @see CRM_Core_DAO::buildOptions
3048 *
3049 * @param string $fieldName
3050 * @param string $context
3051 * @see CRM_Core_DAO::buildOptionsContext
3052 * @param array $props
3053 * Whatever is known about this dao object.
3054 *
3055 * @return array|bool
3056 */
3057 public static function buildOptions($fieldName, $context = NULL, $props = array()) {
3058 $className = __CLASS__;
3059 $params = array();
3060 switch ($fieldName) {
3061 // This field is not part of this object but the api supports it
3062 case 'medium_id':
3063 $className = 'CRM_Activity_BAO_Activity';
3064 break;
3065
3066 // Filter status id by case type id
3067 case 'status_id':
3068 if (!empty($props['case_type_id'])) {
3069 $idField = is_numeric($props['case_type_id']) ? 'id' : 'name';
3070 $caseType = civicrm_api3('CaseType', 'getsingle', array($idField => $props['case_type_id'], 'return' => 'definition'));
3071 if (!empty($caseType['definition']['statuses'])) {
3072 $params['condition'] = 'v.name IN ("' . implode('","', $caseType['definition']['statuses']) . '")';
3073 }
3074 }
3075 break;
3076 }
3077 return CRM_Core_PseudoConstant::get($className, $fieldName, $params, $context);
3078 }
3079
3080 /**
3081 * @inheritDoc
3082 */
3083 public function addSelectWhereClause() {
3084 // We always return an array with these keys, even if they are empty,
3085 // because this tells the query builder that we have considered these fields for acls
3086 $clauses = array(
3087 'id' => array(),
3088 // Only case admins can view deleted cases
3089 'is_deleted' => CRM_Core_Permission::check('administer CiviCase') ? array() : array("= 0"),
3090 );
3091 // Ensure the user has permission to view the case client
3092 $contactClause = CRM_Utils_SQL::mergeSubquery('Contact');
3093 if ($contactClause) {
3094 $contactClause = implode(' AND contact_id ', $contactClause);
3095 $clauses['id'][] = "IN (SELECT case_id FROM civicrm_case_contact WHERE contact_id $contactClause)";
3096 }
3097 // The api gatekeeper ensures the user has at least "access my cases and activities"
3098 // so if they do not have permission to see all cases we'll assume they can only access their own
3099 if (!CRM_Core_Permission::check('access all cases and activities')) {
3100 $user = (int) CRM_Core_Session::getLoggedInContactID();
3101 $clauses['id'][] = "IN (
3102 SELECT r.case_id FROM civicrm_relationship r, civicrm_case_contact cc WHERE r.is_active = 1 AND cc.case_id = r.case_id AND (
3103 (r.contact_id_a = cc.contact_id AND r.contact_id_b = $user) OR (r.contact_id_b = cc.contact_id AND r.contact_id_a = $user)
3104 )
3105 )";
3106 }
3107 CRM_Utils_Hook::selectWhereClause($this, $clauses);
3108 return $clauses;
3109 }
3110
3111 /**
3112 * CRM-20308: Method to get the contact id to use as from contact for email copy
3113 * 1. Activity Added by Contact's email address
3114 * 2. System Default From Address
3115 * 3. Default Organization Contact email address
3116 * 4. Logged in user
3117 *
3118 * @param int $activityID
3119 *
3120 * @return mixed $emailFromContactId
3121 * @see https://issues.civicrm.org/jira/browse/CRM-20308
3122 */
3123 public static function getReceiptFrom($activityID) {
3124 $name = $address = NULL;
3125
3126 if (!empty($activityID) && (Civi::settings()->get('allow_mail_from_logged_in_contact'))) {
3127 // This breaks SPF/DMARC if email is sent from an email address that the server is not authorised to send from.
3128 // so we can disable this behaviour with the "allow_mail_from_logged_in_contact" setting.
3129 // There is always a 'Added by' contact for a activity,
3130 // so we can safely use ActivityContact.Getvalue API
3131 $sourceContactId = civicrm_api3('ActivityContact', 'getvalue', array(
3132 'activity_id' => $activityID,
3133 'record_type_id' => 'Activity Source',
3134 'return' => 'contact_id',
3135 ));
3136 list($name, $address) = CRM_Contact_BAO_Contact_Location::getEmailDetails($sourceContactId);
3137 }
3138
3139 // If 'From' email address not found for Source Activity Contact then
3140 // fetch the email from domain or logged in user.
3141 if (empty($address)) {
3142 list($name, $address) = CRM_Core_BAO_Domain::getDefaultReceiptFrom();
3143 }
3144
3145 return "$name <$address>";
3146 }
3147
3148 /**
3149 * @return array
3150 */
3151 public static function getEntityRefFilters() {
3152 $filters = [
3153 [
3154 'key' => 'case_id.case_type_id',
3155 'value' => ts('Case Type'),
3156 'entity' => 'Case',
3157 ],
3158 [
3159 'key' => 'case_id.status_id',
3160 'value' => ts('Case Status'),
3161 'entity' => 'Case',
3162 ],
3163 ];
3164 foreach (CRM_Contact_BAO_Contact::getEntityRefFilters() as $filter) {
3165 $filter += ['entity' => 'Contact'];
3166 $filter['key'] = 'contact_id.' . $filter['key'];
3167 $filters[] = $filter;
3168 }
3169 return $filters;
3170 }
3171
3172 /**
3173 * Fetch Case Role direction from Case Type
3174 */
3175 public static function getCaseRoleDirection($caseId, $roleTypeId = NULL) {
3176 try {
3177 $case = civicrm_api3('Case', 'getsingle', array('id' => $caseId));
3178 }
3179 catch (CiviCRM_API3_Exception $e) {
3180 // Lack of permissions will throw an exception
3181 return 0;
3182 }
3183 if (!empty($case['case_type_id'])) {
3184 try {
3185 $caseType = civicrm_api3('CaseType', 'getsingle', array('id' => $case['case_type_id'], 'return' => array('definition')));
3186 }
3187 catch (CiviCRM_API3_Exception $e) {
3188 // Lack of permissions will throw an exception
3189 return 'no case type found';
3190 }
3191 if (!empty($caseType['definition']['caseRoles'])) {
3192 $caseRoles = array();
3193 foreach ($caseType['definition']['caseRoles'] as $key => $roleDetails) {
3194 // Check if its an a_b label
3195 try {
3196 $relType = civicrm_api3('RelationshipType', 'getsingle', array('label_a_b' => $roleDetails['name']));
3197 }
3198 catch (CiviCRM_API3_Exception $e) {
3199 }
3200 if (!empty($relType['id'])) {
3201 $roleDetails['id'] = $relType['id'];
3202 $roleDetails['direction'] = 'b_a';
3203 }
3204 // Check if its a b_a label
3205 try {
3206 $relTypeBa = civicrm_api3('RelationshipType', 'getsingle', array('label_b_a' => $roleDetails['name']));
3207 }
3208 catch (CiviCRM_API3_Exception $e) {
3209 }
3210 if (!empty($relTypeBa['id'])) {
3211 if (!empty($roleDetails['direction'])) {
3212 $roleDetails['direction'] = 'bidrectional';
3213 }
3214 else {
3215 $roleDetails['id'] = $relTypeBa['id'];
3216 $roleDetails['direction'] = 'a_b';
3217 }
3218 }
3219 $caseRoles[$roleDetails['id']] = $roleDetails;
3220 }
3221 }
3222 return $caseRoles;
3223 }
3224 }
3225
3226 }