3 +--------------------------------------------------------------------+
4 | CiviCRM version 4.6 |
5 +--------------------------------------------------------------------+
6 | Copyright CiviCRM LLC (c) 2004-2014 |
7 +--------------------------------------------------------------------+
8 | This file is a part of CiviCRM. |
10 | CiviCRM is free software; you can copy, modify, and distribute it |
11 | under the terms of the GNU Affero General Public License |
12 | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
14 | CiviCRM is distributed in the hope that it will be useful, but |
15 | WITHOUT ANY WARRANTY; without even the implied warranty of |
16 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
17 | See the GNU Affero General Public License for more details. |
19 | You should have received a copy of the GNU Affero General Public |
20 | License and the CiviCRM Licensing Exception along |
21 | with this program; if not, contact CiviCRM LLC |
22 | at info[AT]civicrm[DOT]org. If you have questions about the |
23 | GNU Affero General Public License or the licensing of CiviCRM, |
24 | see the CiviCRM license FAQ at http://civicrm.org/licensing |
25 +--------------------------------------------------------------------+
31 * @copyright CiviCRM LLC (c) 2004-2014
37 * This class contains the functions for Case Management.
40 class CRM_Case_BAO_Case
extends CRM_Case_DAO_Case
{
43 * Static field for all the case information that we can potentially export.
47 static $_exportableFields = NULL;
52 public function __construct() {
53 parent
::__construct();
57 * Is CiviCase enabled?
61 public static function enabled() {
62 $config = CRM_Core_Config
::singleton();
63 return in_array('CiviCase', $config->enableComponents
);
67 * Create a case object.
69 * The function extracts all the params it needs to initialize the create a
70 * case object. the params array could contain additional unused name/value
73 * @param array $params
74 * (reference ) an assoc array of name/value pairs.
76 * @return CRM_Case_BAO_Case
78 public static function add(&$params) {
79 $caseDAO = new CRM_Case_DAO_Case();
80 $caseDAO->copyValues($params);
81 return $caseDAO->save();
85 * Given the list of params in the params array, fetch the object
86 * and store the values in the values array.
88 * @param array $params
89 * Input parameters to find object.
90 * @param array $values
91 * Output values of the object.
93 * The array that holds all the db ids.
95 * @return CRM_Case_BAO_Case|null
96 * The found object or null
98 public static function &getValues(&$params, &$values, &$ids) {
99 $case = new CRM_Case_BAO_Case();
101 $case->copyValues($params);
103 if ($case->find(TRUE)) {
104 $ids['case'] = $case->id
;
105 CRM_Core_DAO
::storeValues($case, $values);
112 * Takes an associative array and creates a case object.
114 * @param array $params
115 * (reference) an assoc array of name/value pairs.
117 * @return CRM_Case_BAO_Case
119 public static function &create(&$params) {
120 $transaction = new CRM_Core_Transaction();
122 if (!empty($params['id'])) {
123 CRM_Utils_Hook
::pre('edit', 'Case', $params['id'], $params);
126 CRM_Utils_Hook
::pre('create', 'Case', NULL, $params);
129 $case = self
::add($params);
131 if (!empty($params['custom']) &&
132 is_array($params['custom'])
134 CRM_Core_BAO_CustomValueTable
::store($params['custom'], 'civicrm_case', $case->id
);
137 if (is_a($case, 'CRM_Core_Error')) {
138 $transaction->rollback();
142 if (!empty($params['id'])) {
143 CRM_Utils_Hook
::post('edit', 'Case', $case->id
, $case);
146 CRM_Utils_Hook
::post('create', 'Case', $case->id
, $case);
148 $transaction->commit();
150 //we are not creating log for case
151 //since case log can be tracked using log for activity.
156 * Create case contact record.
158 * @param array $params
159 * case_id, contact_id
163 public static function addCaseToContact($params) {
164 $caseContact = new CRM_Case_DAO_CaseContact();
165 $caseContact->case_id
= $params['case_id'];
166 $caseContact->contact_id
= $params['contact_id'];
167 $caseContact->find(TRUE);
168 $caseContact->save();
170 // add to recently viewed
171 $caseType = CRM_Case_BAO_Case
::getCaseType($caseContact->case_id
);
172 $url = CRM_Utils_System
::url('civicrm/contact/view/case',
173 "action=view&reset=1&id={$caseContact->case_id}&cid={$caseContact->contact_id}&context=home"
176 $title = CRM_Contact_BAO_Contact
::displayName($caseContact->contact_id
) . ' - ' . $caseType;
178 $recentOther = array();
179 if (CRM_Core_Permission
::checkActionPermission('CiviCase', CRM_Core_Action
::DELETE
)) {
180 $recentOther['deleteUrl'] = CRM_Utils_System
::url('civicrm/contact/view/case',
181 "action=delete&reset=1&id={$caseContact->case_id}&cid={$caseContact->contact_id}&context=home"
185 // add the recently created case
186 CRM_Utils_Recent
::add($title,
188 $caseContact->case_id
,
190 $params['contact_id'],
199 * Delete case contact record.
203 public static function deleteCaseContact($caseID) {
204 $caseContact = new CRM_Case_DAO_CaseContact();
205 $caseContact->case_id
= $caseID;
206 $caseContact->delete();
208 // delete the recently created Case
213 CRM_Utils_Recent
::del($caseRecent);
217 * Convert associative array names to values and vice-versa.
219 * This function is used by both the web form layer and the api. Note that
220 * the api needs the name => value conversion, also the view layer typically
221 * requires value => name conversion
223 * @param array $defaults
224 * @param string $property
225 * @param array $lookup
226 * @param bool $reverse
230 public static function lookupValue(&$defaults, $property, &$lookup, $reverse) {
231 $id = $property . '_id';
233 $src = $reverse ?
$property : $id;
234 $dst = $reverse ?
$id : $property;
236 if (!array_key_exists($src, $defaults)) {
240 $look = $reverse ?
array_flip($lookup) : $lookup;
242 if (is_array($look)) {
243 if (!array_key_exists($defaults[$src], $look)) {
247 $defaults[$dst] = $look[$defaults[$src]];
252 * Takes a bunch of params that are needed to match certain criteria and
253 * retrieves the relevant objects. We'll tweak this function to be more
254 * full featured over a period of time. This is the inverse function of
255 * create. It also stores all the retrieved values in the default array
257 * @param array $params
258 * (reference ) an assoc array of name/value pairs.
259 * @param array $defaults
260 * (reference ) an assoc array to hold the name / value pairs.
261 * in a hierarchical manner
263 * (reference) the array that holds all the db ids.
265 * @return CRM_Case_BAO_Case
267 public static function retrieve(&$params, &$defaults, &$ids) {
268 $case = CRM_Case_BAO_Case
::getValues($params, $defaults, $ids);
273 * Process case activity add/delete
274 * takes an associative array and
276 * @param array $params
277 * (reference ) an assoc array of name/value pairs.
280 public static function processCaseActivity(&$params) {
281 $caseActivityDAO = new CRM_Case_DAO_CaseActivity();
282 $caseActivityDAO->activity_id
= $params['activity_id'];
283 $caseActivityDAO->case_id
= $params['case_id'];
285 $caseActivityDAO->find(TRUE);
286 $caseActivityDAO->save();
290 * Get the case subject for Activity.
292 * @param int $activityId
295 * @return string|null
297 public static function getCaseSubject($activityId) {
298 $caseActivity = new CRM_Case_DAO_CaseActivity();
299 $caseActivity->activity_id
= $activityId;
300 if ($caseActivity->find(TRUE)) {
301 return CRM_Core_DAO
::getFieldValue('CRM_Case_BAO_Case', $caseActivity->case_id
, 'subject');
310 * @param string $colName
315 public static function getCaseType($caseId, $colName = 'title') {
317 SELECT civicrm_case_type.{$colName} FROM civicrm_case
318 LEFT JOIN civicrm_case_type ON
319 civicrm_case.case_type_id = civicrm_case_type.id
320 WHERE civicrm_case.id = %1";
322 $queryParams = array(1 => array($caseId, 'Integer'));
324 return CRM_Core_DAO
::singleValueQuery($query, $queryParams);
328 * Delete the record that are associated with this case
329 * record are deleted from case
332 * Id of the case to delete.
334 * @param bool $moveToTrash
339 public static function deleteCase($caseId, $moveToTrash = FALSE) {
340 CRM_Utils_Hook
::pre('delete', 'Case', $caseId, CRM_Core_DAO
::$_nullArray);
343 $activities = self
::getCaseActivityDates($caseId);
345 foreach ($activities as $value) {
346 CRM_Activity_BAO_Activity
::deleteActivity($value, $moveToTrash);
351 $transaction = new CRM_Core_Transaction();
353 $case = new CRM_Case_DAO_Case();
356 $result = $case->delete();
357 $transaction->commit();
360 $result = $case->is_deleted
= 1;
365 // CRM-7364, disable relationships
366 self
::enableDisableCaseRelationships($caseId, FALSE);
368 CRM_Utils_Hook
::post('delete', 'Case', $caseId, $case);
370 // remove case from recent items.
375 CRM_Utils_Recent
::del($caseRecent);
383 * Enable disable case related relationships.
387 * @param bool $enable
392 public static function enableDisableCaseRelationships($caseId, $enable) {
393 $contactIds = self
::retrieveContactIdsByCaseId($caseId);
394 if (!empty($contactIds)) {
395 foreach ($contactIds as $cid) {
396 $roles = self
::getCaseRoles($cid, $caseId);
397 if (!empty($roles)) {
398 $relationshipIds = implode(',', array_keys($roles));
399 $enable = (int) $enable;
400 $query = "UPDATE civicrm_relationship SET is_active = {$enable}
401 WHERE id IN ( {$relationshipIds} )";
402 CRM_Core_DAO
::executeQuery($query);
409 * Delete the activities related to case.
411 * @param int $activityId
412 * Id of the activity.
416 public static function deleteCaseActivity($activityId) {
417 $case = new CRM_Case_DAO_CaseActivity();
418 $case->activity_id
= $activityId;
423 * Retrieve contact_id by case_id
428 * @param int $contactID
432 public static function retrieveContactIdsByCaseId($caseId, $contactID = NULL) {
433 $caseContact = new CRM_Case_DAO_CaseContact();
434 $caseContact->case_id
= $caseId;
435 $caseContact->find();
436 $contactArray = array();
438 while ($caseContact->fetch()) {
439 if ($contactID != $caseContact->contact_id
) {
440 $contactArray[$count] = $caseContact->contact_id
;
445 return $contactArray;
449 * Look up a case using an activity ID.
451 * @param int $activityId
453 * @return int, case ID
455 public static function getCaseIdByActivityId($activityId) {
456 $originalId = CRM_Core_DAO
::singleValueQuery(
457 'SELECT original_id FROM civicrm_activity WHERE id = %1',
458 array('1' => array($activityId, 'Integer'))
460 $caseId = CRM_Core_DAO
::singleValueQuery(
461 'SELECT case_id FROM civicrm_case_activity WHERE activity_id in (%1,%2)',
463 '1' => array($activityId, 'Integer'),
464 '2' => array($originalId ?
$originalId : $activityId, 'Integer'),
471 * Retrieve contact names by caseId
478 public static function getContactNames($caseId) {
479 $contactNames = array();
481 return $contactNames;
485 SELECT contact_a.sort_name name,
486 contact_a.display_name as display_name,
488 contact_a.birth_date as birth_date,
491 FROM civicrm_contact contact_a
492 LEFT JOIN civicrm_case_contact ON civicrm_case_contact.contact_id = contact_a.id
493 LEFT JOIN civicrm_email ce ON ( ce.contact_id = contact_a.id AND ce.is_primary = 1)
494 LEFT JOIN civicrm_phone cp ON ( cp.contact_id = contact_a.id AND cp.is_primary = 1)
495 WHERE civicrm_case_contact.case_id = %1";
497 $dao = CRM_Core_DAO
::executeQuery($query,
498 array(1 => array($caseId, 'Integer'))
500 while ($dao->fetch()) {
501 $contactNames[$dao->cid
]['contact_id'] = $dao->cid
;
502 $contactNames[$dao->cid
]['sort_name'] = $dao->name
;
503 $contactNames[$dao->cid
]['display_name'] = $dao->display_name
;
504 $contactNames[$dao->cid
]['email'] = $dao->email
;
505 $contactNames[$dao->cid
]['phone'] = $dao->phone
;
506 $contactNames[$dao->cid
]['birth_date'] = $dao->birth_date
;
507 $contactNames[$dao->cid
]['role'] = ts('Client');
510 return $contactNames;
514 * Retrieve case_id by contact_id.
516 * @param int $contactID
517 * @param bool $includeDeleted
518 * Include the deleted cases in result.
519 * @param null $caseType
523 public static function retrieveCaseIdsByContactId($contactID, $includeDeleted = FALSE, $caseType = NULL) {
526 FROM civicrm_case_contact cc
527 INNER JOIN civicrm_case ca ON cc.case_id = ca.id
529 if (isset($caseType)) {
531 "INNER JOIN civicrm_case_type ON civicrm_case_type.id = ca.case_type_id
532 WHERE cc.contact_id = %1 AND civicrm_case_type.name = '{$caseType}'";
534 if (!isset($caseType)) {
535 $query .= "WHERE cc.contact_id = %1";
537 if (!$includeDeleted) {
538 $query .= " AND ca.is_deleted = 0";
541 $params = array(1 => array($contactID, 'Integer'));
542 $dao = CRM_Core_DAO
::executeQuery($query, $params);
544 $caseArray = array();
545 while ($dao->fetch()) {
546 $caseArray[] = $dao->id
;
554 * @param string $type
556 * @param null $condition
557 * @param int $isDeleted
561 public static function getCaseActivityQuery($type = 'upcoming', $userID = NULL, $condition = NULL, $isDeleted = 0) {
563 $session = CRM_Core_Session
::singleton();
564 $userID = $session->get('userID');
567 $actStatus = array_flip(CRM_Core_PseudoConstant
::activityStatus('name'));
568 $scheduledStatusId = $actStatus['Scheduled'];
571 civicrm_case.id as case_id,
572 civicrm_case.subject as case_subject,
573 civicrm_contact.id as contact_id,
574 civicrm_contact.sort_name as sort_name,
575 civicrm_phone.phone as phone,
576 civicrm_contact.contact_type as contact_type,
577 civicrm_contact.contact_sub_type as contact_sub_type,
578 t_act.activity_type_id,
579 c_type.title as case_type,
580 civicrm_case.case_type_id as case_type_id,
581 cov_status.label as case_status,
582 cov_status.label as case_status_name,
584 civicrm_case.start_date as case_start_date,
585 case_relation_type.label_b_a as case_role, ";
587 if ($type == 'upcoming') {
589 t_act.desired_date as case_scheduled_activity_date,
590 t_act.id as case_scheduled_activity_id,
591 t_act.act_type_name as case_scheduled_activity_type_name,
592 t_act.act_type AS case_scheduled_activity_type ";
594 elseif ($type == 'recent') {
596 t_act.desired_date as case_recent_activity_date,
597 t_act.id as case_recent_activity_id,
598 t_act.act_type_name as case_recent_activity_type_name,
599 t_act.act_type AS case_recent_activity_type ";
601 elseif ($type == 'any') {
603 t_act.desired_date as case_activity_date,
604 t_act.id as case_activity_id,
605 t_act.act_type_name as case_activity_type_name,
606 t_act.act_type AS case_activity_type ";
609 $query .= " FROM civicrm_case
610 INNER JOIN civicrm_case_contact ON civicrm_case.id = civicrm_case_contact.case_id
611 INNER JOIN civicrm_contact ON civicrm_case_contact.contact_id = civicrm_contact.id ";
613 if ($type == 'upcoming') {
614 // This gets the earliest activity per case that's scheduled within 14 days from now.
615 // Note we have an inner select to get the min activity id in order to remove duplicates in case there are two with the same datetime.
616 // In this case we don't really care which one, so min(id) works.
617 // optimized in CRM-11837
618 $query .= " INNER JOIN
620 SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
625 FROM civicrm_view_case_activity_upcoming
626 ORDER BY activity_date_time ASC, id ASC
630 LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
631 LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
635 elseif ($type == 'recent') {
636 // Similarly, the most recent activity in the past 14 days, and exclude scheduled.
637 //improve query performance - CRM-10598
638 $query .= " INNER JOIN
640 SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
645 FROM civicrm_view_case_activity_recent
646 ORDER BY activity_date_time DESC, id ASC
650 LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
651 LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
654 elseif ($type == 'any') {
655 $query .= " LEFT JOIN
657 SELECT ca4.case_id, act4.id AS id, act4.activity_date_time AS desired_date, act4.activity_type_id, act4.status_id, aov.name AS act_type_name, aov.label AS act_type
658 FROM civicrm_activity act4
659 LEFT JOIN civicrm_case_activity ca4
660 ON ca4.activity_id = act4.id
661 AND act4.is_current_revision = 1
662 LEFT JOIN civicrm_option_group aog
663 ON aog.name='activity_type'
664 LEFT JOIN civicrm_option_value aov
665 ON aov.option_group_id = aog.id
666 AND aov.value = act4.activity_type_id
671 ON t_act.case_id = civicrm_case.id
672 LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = civicrm_contact.id AND civicrm_phone.is_primary=1)
673 LEFT JOIN civicrm_relationship case_relationship
674 ON ( case_relationship.contact_id_a = civicrm_case_contact.contact_id AND case_relationship.contact_id_b = {$userID}
675 AND case_relationship.case_id = civicrm_case.id )
677 LEFT JOIN civicrm_relationship_type case_relation_type
678 ON ( case_relation_type.id = case_relationship.relationship_type_id
679 AND case_relation_type.id = case_relationship.relationship_type_id )
681 LEFT JOIN civicrm_case_type c_type
682 ON civicrm_case.case_type_id = c_type.id
684 LEFT JOIN civicrm_option_group cog_status
685 ON cog_status.name = 'case_status'
687 LEFT JOIN civicrm_option_value cov_status
688 ON ( civicrm_case.status_id = cov_status.value
689 AND cog_status.id = cov_status.option_group_id )
693 // CRM-8749 backwards compatibility - callers of this function expect to start $condition with "AND"
694 $query .= " WHERE (1) $condition ";
697 if ($type == 'upcoming') {
698 $query .= " ORDER BY case_scheduled_activity_date ASC ";
700 elseif ($type == 'recent') {
701 $query .= " ORDER BY case_recent_activity_date ASC ";
703 elseif ($type == 'any') {
704 $query .= " ORDER BY case_activity_date ASC ";
711 * Retrieve cases related to particular contact or whole contact used in Dashboard and Tab.
713 * @param bool $allCases
717 * @param string $type
718 * /upcoming,recent,all/.
720 * @param string $context
725 public static function getCases($allCases = TRUE, $userID = NULL, $type = 'upcoming', $context = 'dashboard') {
727 $casesList = array();
729 //validate access for own cases.
730 if (!self
::accessCiviCase()) {
735 $session = CRM_Core_Session
::singleton();
736 $userID = $session->get('userID');
739 //validate access for all cases.
740 if ($allCases && !CRM_Core_Permission
::check('access all cases and activities')) {
744 $condition = " AND civicrm_case.is_deleted = 0 ";
747 $condition .= " AND case_relationship.contact_id_b = {$userID} ";
749 if ($type == 'upcoming' ||
$type == 'any') {
750 $closedId = CRM_Core_OptionGroup
::getValue('case_status', 'Closed', 'name');
752 AND civicrm_case.status_id != $closedId";
755 $query = self
::getCaseActivityQuery($type, $userID, $condition);
757 $queryParams = array();
758 $result = CRM_Core_DAO
::executeQuery($query,
762 $caseStatus = CRM_Core_OptionGroup
::values('case_status', FALSE, FALSE, FALSE, " AND v.name = 'Urgent' ");
764 $resultFields = array(
781 if ($type == 'upcoming') {
782 $resultFields[] = 'case_scheduled_activity_date';
783 $resultFields[] = 'case_scheduled_activity_type_name';
784 $resultFields[] = 'case_scheduled_activity_type';
785 $resultFields[] = 'case_scheduled_activity_id';
787 elseif ($type == 'recent') {
788 $resultFields[] = 'case_recent_activity_date';
789 $resultFields[] = 'case_recent_activity_type_name';
790 $resultFields[] = 'case_recent_activity_type';
791 $resultFields[] = 'case_recent_activity_id';
793 elseif ($type == 'any') {
794 $resultFields[] = 'case_activity_date';
795 $resultFields[] = 'case_activity_type_name';
796 $resultFields[] = 'case_activity_type';
797 $resultFields[] = 'case_activity_id';
800 // we're going to use the usual actions, so doesn't make sense to duplicate definitions
801 $actions = CRM_Case_Selector_Search
::links();
803 // check is the user has view/edit signer permission
804 $permissions = array(CRM_Core_Permission
::VIEW
);
805 if (CRM_Core_Permission
::check('access all cases and activities') ||
806 (!$allCases && CRM_Core_Permission
::check('access my cases and activities'))
808 $permissions[] = CRM_Core_Permission
::EDIT
;
810 if (CRM_Core_Permission
::check('delete in CiviCase')) {
811 $permissions[] = CRM_Core_Permission
::DELETE
;
813 $mask = CRM_Core_Action
::mask($permissions);
815 while ($result->fetch()) {
816 foreach ($resultFields as $donCare => $field) {
817 $casesList[$result->case_id
][$field] = $result->$field;
818 if ($field == 'contact_type') {
819 $casesList[$result->case_id
]['contact_type_icon'] = CRM_Contact_BAO_Contact_Utils
::getImage($result->contact_sub_type ?
$result->contact_sub_type
: $result->contact_type
821 $casesList[$result->case_id
]['action'] = CRM_Core_Action
::formLink($actions['primaryActions'], $mask,
823 'id' => $result->case_id
,
824 'cid' => $result->contact_id
,
829 'case.actions.primary',
833 $casesList[$result->case_id
]['moreActions'] = CRM_Core_Action
::formLink($actions['moreActions'],
836 'id' => $result->case_id
,
837 'cid' => $result->contact_id
,
847 elseif ($field == 'case_status') {
848 if (in_array($result->$field, $caseStatus)) {
849 $casesList[$result->case_id
]['class'] = "status-urgent";
852 $casesList[$result->case_id
]['class'] = "status-normal";
857 $caseTypes = CRM_Case_PseudoConstant
::caseType('name');
858 $caseManagerContact = self
::getCaseManagerContact($caseTypes[$result->case_type_id
], $result->case_id
);
859 if (!empty($caseManagerContact)) {
860 $casesList[$result->case_id
]['casemanager_id'] = CRM_Utils_Array
::value('casemanager_id', $caseManagerContact);
861 $casesList[$result->case_id
]['casemanager'] = CRM_Utils_Array
::value('casemanager', $caseManagerContact);
864 //do check user permissions for edit/view activity.
865 if (($actId = CRM_Utils_Array
::value('case_scheduled_activity_id', $casesList[$result->case_id
])) ||
866 ($actId = CRM_Utils_Array
::value('case_recent_activity_id', $casesList[$result->case_id
]))
868 $casesList[$result->case_id
]["case_{$type}_activity_editable"] = self
::checkPermission($actId,
870 $casesList[$result->case_id
]['activity_type_id'], $userID
872 $casesList[$result->case_id
]["case_{$type}_activity_viewable"] = self
::checkPermission($actId,
874 $casesList[$result->case_id
]['activity_type_id'], $userID
883 * Get the summary of cases counts by type and status.
885 * @param bool $allCases
889 public static function getCasesSummary($allCases = TRUE, $userID) {
890 $caseSummary = array();
892 //validate access for civicase.
893 if (!self
::accessCiviCase()) {
897 //validate access for all cases.
898 if ($allCases && !CRM_Core_Permission
::check('access all cases and activities')) {
902 $caseTypes = CRM_Case_PseudoConstant
::caseType();
903 $caseStatuses = CRM_Case_PseudoConstant
::caseStatus();
904 $caseTypes = array_flip($caseTypes);
906 // get statuses as headers for the table
907 $url = CRM_Utils_System
::url('civicrm/case/search', "reset=1&force=1&all=1&status=");
908 foreach ($caseStatuses as $key => $name) {
909 $caseSummary['headers'][$key]['status'] = $name;
910 $caseSummary['headers'][$key]['url'] = $url . $key;
913 // build rows with actual data
915 $myGroupByClause = $mySelectClause = $myCaseFromClause = $myCaseWhereClause = '';
925 $myCaseWhereClause = " AND case_relationship.contact_id_b = {$userID}";
926 $myGroupByClause = " GROUP BY CONCAT(case_relationship.case_id,'-',case_relationship.contact_id_b)";
930 SELECT case_status.label AS case_status, status_id, civicrm_case_type.title AS case_type,
931 case_type_id, case_relationship.contact_id_b
933 LEFT JOIN civicrm_case_type ON civicrm_case.case_type_id = civicrm_case_type.id
934 LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' )
935 LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value
936 AND option_group_case_status.id = case_status.option_group_id )
937 LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id
938 AND case_relationship.contact_id_b = {$userID})
940 {$myCaseWhereClause} {$myGroupByClause}";
942 $res = CRM_Core_DAO
::executeQuery($query, CRM_Core_DAO
::$_nullArray);
943 while ($res->fetch()) {
944 if (!empty($rows[$res->case_type
]) && !empty($rows[$res->case_type
][$res->case_status
])) {
945 $rows[$res->case_type
][$res->case_status
]['count'] = $rows[$res->case_type
][$res->case_status
]['count'] +
1;
948 $rows[$res->case_type
][$res->case_status
] = array(
950 'url' => CRM_Utils_System
::url('civicrm/case/search',
951 "reset=1&force=1&status={$res->status_id}&type={$res->case_type_id}&case_owner={$case_owner}"
956 $caseSummary['rows'] = array_merge($caseTypes, $rows);
964 * @param int $contactID
968 * @param int $relationshipID
971 * case role / relationships
974 public static function getCaseRoles($contactID, $caseID, $relationshipID = NULL) {
976 SELECT civicrm_relationship.id as civicrm_relationship_id,
977 civicrm_contact.sort_name as sort_name,
978 civicrm_email.email as email,
979 civicrm_phone.phone as phone,
980 civicrm_relationship.contact_id_b as civicrm_contact_id,
981 civicrm_relationship.contact_id_a as client_id,
982 civicrm_relationship_type.label_a_b as relation,
983 civicrm_relationship_type.id as relation_type
984 FROM civicrm_relationship
985 INNER JOIN civicrm_relationship_type ON civicrm_relationship.relationship_type_id = civicrm_relationship_type.id
986 INNER JOIN civicrm_contact ON civicrm_relationship.contact_id_b = civicrm_contact.id
987 LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = civicrm_contact.id AND civicrm_phone.is_primary = 1)
988 LEFT JOIN civicrm_email ON (civicrm_email.contact_id = civicrm_contact.id )
989 WHERE civicrm_relationship.contact_id_a = %1 AND civicrm_relationship.case_id = %2';
992 1 => array($contactID, 'Positive'),
993 2 => array($caseID, 'Positive'),
996 if ($relationshipID) {
997 $query .= ' AND civicrm_relationship.id = %3 ';
998 $params[3] = array($relationshipID, 'Integer');
1000 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1003 while ($dao->fetch()) {
1004 $rid = $dao->civicrm_relationship_id
;
1005 $values[$rid]['cid'] = $dao->civicrm_contact_id
;
1006 $values[$rid]['relation'] = $dao->relation
;
1007 $values[$rid]['name'] = $dao->sort_name
;
1008 $values[$rid]['email'] = $dao->email
;
1009 $values[$rid]['phone'] = $dao->phone
;
1010 $values[$rid]['relation_type'] = $dao->relation_type
;
1011 $values[$rid]['rel_id'] = $dao->civicrm_relationship_id
;
1012 $values[$rid]['client_id'] = $dao->client_id
;
1020 * Get Case Activities
1022 * @param int $caseID
1024 * @param array $params
1026 * @param int $contactID
1029 * @param null $context
1030 * @param int $userID
1034 * Array of case activities
1037 public static function getCaseActivity($caseID, &$params, $contactID, $context = NULL, $userID = NULL, $type = NULL) {
1040 $activityContacts = CRM_Core_OptionGroup
::values('activity_contacts', FALSE, FALSE, FALSE, NULL, 'name');
1041 $assigneeID = CRM_Utils_Array
::key('Activity Assignees', $activityContacts);
1042 $sourceID = CRM_Utils_Array
::key('Activity Source', $activityContacts);
1043 $targetID = CRM_Utils_Array
::key('Activity Targets', $activityContacts);
1045 // CRM-5081 - formatting the dates to omit seconds.
1046 // Note the 00 in the date format string is needed otherwise later on it thinks scheduled ones are overdue.
1047 $select = "SELECT count(ca.id) as ismultiple, ca.id as id,
1048 ca.activity_type_id as type,
1049 ca.activity_type_id as activity_type_id,
1050 cc.sort_name as reporter,
1051 cc.id as reporter_id,
1052 acc.sort_name AS assignee,
1053 acc.id AS assignee_id,
1054 DATE_FORMAT(IF(ca.activity_date_time < NOW() AND ca.status_id=ov.value,
1055 ca.activity_date_time,
1056 DATE_ADD(NOW(), INTERVAL 1 YEAR)
1057 ), '%Y%m%d%H%i00') as overdue_date,
1058 DATE_FORMAT(ca.activity_date_time, '%Y%m%d%H%i00') as display_date,
1059 ca.status_id as status,
1060 ca.subject as subject,
1061 ca.is_deleted as deleted,
1062 ca.priority_id as priority,
1063 ca.weight as weight,
1064 GROUP_CONCAT(ef.file_id) as attachment_ids ";
1067 FROM civicrm_case_activity cca
1068 INNER JOIN civicrm_activity ca ON ca.id = cca.activity_id
1069 INNER JOIN civicrm_activity_contact cac ON cac.activity_id = ca.id AND cac.record_type_id = {$sourceID}
1070 INNER JOIN civicrm_contact cc ON cc.id = cac.contact_id
1071 INNER JOIN civicrm_option_group cog ON cog.name = 'activity_type'
1072 INNER JOIN civicrm_option_value cov ON cov.option_group_id = cog.id
1073 AND cov.value = ca.activity_type_id AND cov.is_active = 1
1074 LEFT JOIN civicrm_entity_file ef on ef.entity_table = 'civicrm_activity' AND ef.entity_id = ca.id
1075 LEFT OUTER JOIN civicrm_option_group og ON og.name = 'activity_status'
1076 LEFT OUTER JOIN civicrm_option_value ov ON ov.option_group_id=og.id AND ov.name = 'Scheduled'
1077 LEFT JOIN civicrm_activity_contact caa
1078 ON caa.activity_id = ca.id AND caa.record_type_id = {$assigneeID}
1079 LEFT JOIN civicrm_contact acc ON acc.id = caa.contact_id ";
1081 $where = 'WHERE cca.case_id= %1
1082 AND ca.is_current_revision = 1';
1084 if (!empty($params['reporter_id'])) {
1085 $where .= " AND cac.contact_id = " . CRM_Utils_Type
::escape($params['reporter_id'], 'Integer');
1088 if (!empty($params['status_id'])) {
1089 $where .= " AND ca.status_id = " . CRM_Utils_Type
::escape($params['status_id'], 'Integer');
1092 if (!empty($params['activity_deleted'])) {
1093 $where .= " AND ca.is_deleted = 1";
1096 $where .= " AND ca.is_deleted = 0";
1099 if (!empty($params['activity_type_id'])) {
1100 $where .= " AND ca.activity_type_id = " . CRM_Utils_Type
::escape($params['activity_type_id'], 'Integer');
1103 if (!empty($params['activity_date_low'])) {
1104 $fromActivityDate = CRM_Utils_Type
::escape(CRM_Utils_Date
::processDate($params['activity_date_low']), 'Date');
1106 if (!empty($params['activity_date_high'])) {
1107 $toActivityDate = CRM_Utils_Type
::escape(CRM_Utils_Date
::processDate($params['activity_date_high']), 'Date');
1108 $toActivityDate = $toActivityDate ?
$toActivityDate +
235959 : NULL;
1111 if (!empty($fromActivityDate)) {
1112 $where .= " AND ca.activity_date_time >= '{$fromActivityDate}'";
1115 if (!empty($toActivityDate)) {
1116 $where .= " AND ca.activity_date_time <= '{$toActivityDate}'";
1119 // hack to handle to allow initial sorting to be done by query
1120 if (CRM_Utils_Array
::value('sortname', $params) == 'undefined') {
1121 $params['sortname'] = NULL;
1124 if (CRM_Utils_Array
::value('sortorder', $params) == 'undefined') {
1125 $params['sortorder'] = NULL;
1128 $sortname = CRM_Utils_Array
::value('sortname', $params);
1129 $sortorder = CRM_Utils_Array
::value('sortorder', $params);
1131 $groupBy = " GROUP BY ca.id ";
1133 if (!$sortname AND !$sortorder) {
1134 // CRM-5081 - added id to act like creation date
1135 $orderBy = " ORDER BY overdue_date ASC, display_date DESC, weight DESC";
1138 $sort = "{$sortname} {$sortorder}";
1139 $sort = CRM_Utils_Type
::escape($sort, 'String');
1140 $orderBy = " ORDER BY $sort ";
1141 if ($sortname != 'display_date') {
1142 $orderBy .= ', display_date DESC';
1146 $page = CRM_Utils_Array
::value('page', $params);
1147 $rp = CRM_Utils_Array
::value('rp', $params);
1156 $start = (($page - 1) * $rp);
1157 $query = $select . $from . $where . $groupBy . $orderBy;
1159 $params = array(1 => array($caseID, 'Integer'));
1160 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1161 $params['total'] = $dao->N
;
1163 //FIXME: need to optimize/cache these queries
1164 $limit = " LIMIT $start, $rp";
1168 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1170 $activityTypes = CRM_Case_PseudoConstant
::caseActivityType(FALSE, TRUE);
1171 $activityStatus = CRM_Core_PseudoConstant
::activityStatus();
1172 $activityPriority = CRM_Core_PseudoConstant
::get('CRM_Activity_DAO_Activity', 'priority_id');
1174 $url = CRM_Utils_System
::url("civicrm/case/activity",
1175 "reset=1&cid={$contactID}&caseid={$caseID}", FALSE, NULL, FALSE
1179 if ($context == 'fulltext') {
1180 $contextUrl = "&context={$context}";
1182 $editUrl = "{$url}&action=update{$contextUrl}";
1183 $deleteUrl = "{$url}&action=delete{$contextUrl}";
1184 $restoreUrl = "{$url}&action=renew{$contextUrl}";
1185 $viewTitle = ts('View activity');
1186 $statusTitle = ts('Edit Status');
1188 $emailActivityTypeIDs = array(
1189 'Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1193 'Inbound Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1199 $emailActivityTypeIDs = array(
1200 'Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1204 'Inbound Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1210 $caseDeleted = CRM_Core_DAO
::getFieldValue('CRM_Case_DAO_Case', $caseID, 'is_deleted');
1212 // define statuses which are handled like Completed status (others are assumed to be handled like Scheduled status)
1213 $compStatusValues = array();
1214 $compStatusNames = array('Completed', 'Left Message', 'Cancelled', 'Unreachable', 'Not Required');
1215 foreach ($compStatusNames as $name) {
1216 $compStatusValues[] = CRM_Core_OptionGroup
::getValue('activity_status', $name, 'name');
1218 $contactViewUrl = CRM_Utils_System
::url("civicrm/contact/view",
1219 "reset=1&cid=", FALSE, NULL, FALSE
1221 $hasViewContact = CRM_Core_Permission
::giveMeAllACLs();
1222 $clientIds = self
::retrieveContactIdsByCaseId($caseID);
1225 $session = CRM_Core_Session
::singleton();
1226 $userID = $session->get('userID');
1229 while ($dao->fetch()) {
1231 $allowView = self
::checkPermission($dao->id
, 'view', $dao->activity_type_id
, $userID);
1232 $allowEdit = self
::checkPermission($dao->id
, 'edit', $dao->activity_type_id
, $userID);
1233 $allowDelete = self
::checkPermission($dao->id
, 'delete', $dao->activity_type_id
, $userID);
1235 //do not have sufficient permission
1236 //to access given case activity record.
1237 if (!$allowView && !$allowEdit && !$allowDelete) {
1241 $values[$dao->id
]['id'] = $dao->id
;
1242 $values[$dao->id
]['type'] = $activityTypes[$dao->type
]['label'];
1244 $reporterName = $dao->reporter
;
1245 if ($hasViewContact) {
1246 $reporterName = '<a href="' . $contactViewUrl . $dao->reporter_id
. '">' . $dao->reporter
. '</a>';
1248 $values[$dao->id
]['reporter'] = $reporterName;
1249 $targetNames = CRM_Activity_BAO_ActivityContact
::getNames($dao->id
, $targetID);
1250 $targetContactUrls = $withContacts = array();
1251 foreach ($targetNames as $targetId => $targetName) {
1252 if (!in_array($targetId, $clientIds)) {
1253 $withContacts[$targetId] = $targetName;
1256 foreach ($withContacts as $cid => $name) {
1257 if ($hasViewContact) {
1258 $name = '<a href="' . $contactViewUrl . $cid . '">' . $name . '</a>';
1260 $targetContactUrls[] = $name;
1262 $values[$dao->id
]['with_contacts'] = implode('; ', $targetContactUrls);
1264 $values[$dao->id
]['display_date'] = CRM_Utils_Date
::customFormat($dao->display_date
);
1265 $values[$dao->id
]['status'] = $activityStatus[$dao->status
];
1267 //check for view activity.
1268 $subject = (empty($dao->subject
)) ?
'(' . ts('no subject') . ')' : $dao->subject
;
1270 $url = CRM_Utils_System
::url('civicrm/case/activity/view', array('cid' => $contactID, 'aid' => $dao->id
));
1271 $subject = '<a class="crm-popup medium-popup" href="' . $url . '" title="' . $viewTitle . '">' . $subject . '</a>';
1273 $values[$dao->id
]['subject'] = $subject;
1275 // add activity assignee to activity selector. CRM-4485.
1276 if (isset($dao->assignee
)) {
1277 if ($dao->ismultiple
== 1) {
1278 if ($dao->reporter_id
!= $dao->assignee_id
) {
1279 $values[$dao->id
]['reporter'] .= ($hasViewContact) ?
' / ' . "<a href='{$contactViewUrl}{$dao->assignee_id}'>$dao->assignee</a>" : ' / ' . $dao->assignee
;
1281 $values[$dao->id
]['assignee'] = $dao->assignee
;
1284 $values[$dao->id
]['reporter'] .= ' / ' . ts('(multiple)');
1287 // FIXME: Why are we not using CRM_Core_Action for these links? This is too much manual work and likely to get out-of-sync with core markup.
1289 $css = 'class="action-item crm-hover-button"';
1290 $additionalUrl = "&id={$dao->id}";
1291 if (!$dao->deleted
) {
1292 //hide edit link of activity type email.CRM-4530.
1293 if (!in_array($dao->type
, $emailActivityTypeIDs)) {
1294 //hide Edit link if activity type is NOT editable (special case activities).CRM-5871
1296 $url = '<a ' . $css . ' href="' . $editUrl . $additionalUrl . '">' . ts('Edit') . '</a> ';
1300 $url .= ' <a ' . str_replace('action-item', 'action-item small-popup', $css) . ' href="' . $deleteUrl . $additionalUrl . '">' . ts('Delete') . '</a>';
1303 elseif (!$caseDeleted) {
1304 $url = ' <a ' . $css . ' href="' . $restoreUrl . $additionalUrl . '">' . ts('Restore') . '</a>';
1305 $values[$dao->id
]['status'] = $values[$dao->id
]['status'] . '<br /> (deleted)';
1308 //check for operations.
1309 if (self
::checkPermission($dao->id
, 'Move To Case', $dao->activity_type_id
)) {
1310 $url .= ' <a ' . $css . ' href="#" onClick="Javascript:fileOnCase( \'move\',' . $dao->id
. ', ' . $caseID . ', this ); return false;">' . ts('Move To Case') . '</a> ';
1312 if (self
::checkPermission($dao->id
, 'Copy To Case', $dao->activity_type_id
)) {
1313 $url .= ' <a ' . $css . ' href="#" onClick="Javascript:fileOnCase( \'copy\',' . $dao->id
. ',' . $caseID . ', this ); return false;">' . ts('Copy To Case') . '</a> ';
1315 // if there are file attachments we will return how many and, if only one, add a link to it
1316 if (!empty($dao->attachment_ids
)) {
1317 $attachmentIDs = explode(',', $dao->attachment_ids
);
1318 $values[$dao->id
]['no_attachments'] = count($attachmentIDs);
1319 if ($values[$dao->id
]['no_attachments'] == 1) {
1320 // if there is only one it's easy to do a link - otherwise just flag it
1321 $attachmentViewUrl = CRM_Utils_System
::url(
1323 "reset=1&eid=" . $dao->id
. "&id=" . $dao->attachment_ids
,
1328 $url .= " <a href='$attachmentViewUrl' ><span class='icon paper-icon'></span></a>";
1332 $values[$dao->id
]['links'] = $url;
1333 $values[$dao->id
]['class'] = "";
1335 if (!empty($dao->priority
)) {
1336 if ($dao->priority
== CRM_Core_OptionGroup
::getValue('priority', 'Urgent', 'name')) {
1337 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . "priority-urgent ";
1339 elseif ($dao->priority
== CRM_Core_OptionGroup
::getValue('priority', 'Low', 'name')) {
1340 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . "priority-low ";
1344 if (CRM_Utils_Array
::crmInArray($dao->status
, $compStatusValues)) {
1345 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . " status-completed";
1348 if (CRM_Utils_Date
::overdue($dao->display_date
)) {
1349 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . " status-overdue";
1352 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . " status-scheduled";
1357 $values[$dao->id
]['status'] = '<div class="crmf-status_id crm-activity-status-' . $dao->id
. ' ' . $values[$dao->id
]['class'] . ' crm-editable" data-type="select" data-action="create" data-refresh="true">' . $values[$dao->id
]['status'] . '</div>';
1366 * Get Case Related Contacts
1368 * @param int $caseID
1370 * @param bool $skipDetails
1371 * If true include details of contacts.
1374 * array of return properties
1377 public static function getRelatedContacts($caseID, $skipDetails = FALSE) {
1380 SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, crt.label_b_a as role, ce.email
1381 FROM civicrm_relationship cr
1382 LEFT JOIN civicrm_relationship_type crt
1383 ON crt.id = cr.relationship_type_id
1384 LEFT JOIN civicrm_contact cc
1385 ON cc.id = cr.contact_id_b
1386 LEFT JOIN civicrm_email ce
1387 ON ce.contact_id = cc.id
1388 AND ce.is_primary= 1
1389 WHERE cr.case_id = %1
1392 $params = array(1 => array($caseID, 'Integer'));
1393 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1395 while ($dao->fetch()) {
1397 $values[$dao->id
] = 1;
1401 'contact_id' => $dao->id
,
1402 'display_name' => $dao->name
,
1403 'sort_name' => $dao->sort_name
,
1404 'role' => $dao->role
,
1405 'email' => $dao->email
,
1415 * Send e-mail copy of activity
1417 * @param int $clientId
1418 * @param int $activityId
1420 * @param array $contacts
1421 * Array of related contact.
1423 * @param null $attachments
1424 * @param int $caseId
1428 public static function sendActivityCopy($clientId, $activityId, $contacts, $attachments = NULL, $caseId) {
1433 $tplParams = $activityInfo = array();
1434 //if its a case activity
1436 $activityTypeId = CRM_Core_DAO
::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
1437 $nonCaseActivityTypes = CRM_Core_PseudoConstant
::activityType();
1438 if (!empty($nonCaseActivityTypes[$activityTypeId])) {
1439 $anyActivity = TRUE;
1442 $anyActivity = FALSE;
1444 $tplParams['isCaseActivity'] = 1;
1445 $tplParams['client_id'] = $clientId;
1448 $anyActivity = TRUE;
1451 $xmlProcessorProcess = new CRM_Case_XMLProcessor_Process();
1452 $isRedact = $xmlProcessorProcess->getRedactActivityEmail();
1454 $xmlProcessorReport = new CRM_Case_XMLProcessor_Report();
1456 $activityInfo = $xmlProcessorReport->getActivityInfo($clientId, $activityId, $anyActivity, $isRedact);
1458 $activityInfo['fields'][] = array('label' => 'Case ID', 'type' => 'String', 'value' => $caseId);
1460 $tplParams['activity'] = $activityInfo;
1461 foreach ($tplParams['activity']['fields'] as $k => $val) {
1462 if (CRM_Utils_Array
::value('label', $val) == ts('Subject')) {
1463 $activitySubject = $val['value'];
1467 $session = CRM_Core_Session
::singleton();
1468 // CRM-8926 If user is not logged in, use the activity creator as userID
1469 if (!($userID = $session->get('userID'))) {
1470 $userID = CRM_Activity_BAO_Activity
::getSourceContactID($activityId);
1473 //also create activities simultaneously of this copy.
1474 $activityParams = array();
1476 $activityParams['source_record_id'] = $activityId;
1477 $activityParams['source_contact_id'] = $userID;
1478 $activityParams['activity_type_id'] = CRM_Core_OptionGroup
::getValue('activity_type', 'Email', 'name');
1479 $activityParams['activity_date_time'] = date('YmdHis');
1480 $activityParams['status_id'] = CRM_Core_OptionGroup
::getValue('activity_status', 'Completed', 'name');
1481 $activityParams['medium_id'] = CRM_Core_OptionGroup
::getValue('encounter_medium', 'email', 'name');
1482 $activityParams['case_id'] = $caseId;
1483 $activityParams['is_auto'] = 0;
1484 $activityParams['target_id'] = $clientId;
1486 $tplParams['activitySubject'] = $activitySubject;
1488 // if it’s a case activity, add hashed id to the template (CRM-5916)
1490 $tplParams['idHash'] = substr(sha1(CIVICRM_SITE_KEY
. $caseId), 0, 7);
1494 list($name, $address) = CRM_Contact_BAO_Contact_Location
::getEmailDetails($userID);
1496 $receiptFrom = "$name <$address>";
1498 $recordedActivityParams = array();
1500 foreach ($contacts as $mail => $info) {
1501 $tplParams['contact'] = $info;
1502 self
::buildPermissionLinks($tplParams, $activityParams);
1504 $displayName = CRM_Utils_Array
::value('display_name', $info);
1506 list($result[CRM_Utils_Array
::value('contact_id', $info)], $subject, $message, $html) = CRM_Core_BAO_MessageTemplate
::sendTemplate(
1508 'groupName' => 'msg_tpl_workflow_case',
1509 'valueName' => 'case_activity',
1510 'contactId' => CRM_Utils_Array
::value('contact_id', $info),
1511 'tplParams' => $tplParams,
1512 'from' => $receiptFrom,
1513 'toName' => $displayName,
1515 'attachments' => $attachments,
1519 $activityParams['subject'] = $activitySubject . ' - copy sent to ' . $displayName;
1520 $activityParams['details'] = $message;
1522 if (!empty($result[$info['contact_id']])) {
1524 * Really only need to record one activity with all the targets combined.
1525 * Originally the template was going to possibly have different content, e.g. depending on permissions,
1526 * but it's always the same content at the moment.
1528 if (empty($recordedActivityParams)) {
1529 $recordedActivityParams = $activityParams;
1532 $recordedActivityParams['subject'] .= "; $displayName";
1534 $recordedActivityParams['target_contact_id'][] = $info['contact_id'];
1537 unset($result[CRM_Utils_Array
::value('contact_id', $info)]);
1541 if (!empty($recordedActivityParams)) {
1542 $activity = CRM_Activity_BAO_Activity
::create($recordedActivityParams);
1544 //create case_activity record if its case activity.
1546 $caseParams = array(
1547 'activity_id' => $activity->id
,
1548 'case_id' => $caseId,
1550 self
::processCaseActivity($caseParams);
1558 * Retrieve count of activities having a particular type, and
1559 * associated with a particular case.
1561 * @param int $caseId
1563 * @param int $activityTypeId
1564 * ID of the activity type.
1568 public static function getCaseActivityCount($caseId, $activityTypeId) {
1569 $queryParam = array(
1570 1 => array($caseId, 'Integer'),
1571 2 => array($activityTypeId, 'Integer'),
1573 $query = "SELECT count(ca.id) as countact
1574 FROM civicrm_activity ca
1575 INNER JOIN civicrm_case_activity cca ON ca.id = cca.activity_id
1576 WHERE ca.activity_type_id = %2
1577 AND cca.case_id = %1
1578 AND ca.is_deleted = 0";
1580 $dao = CRM_Core_DAO
::executeQuery($query, $queryParam);
1581 if ($dao->fetch()) {
1582 return $dao->countact
;
1589 * Create an activity for a case via email
1594 * @return array|void
1595 * $activity object of newly creted activity via email
1597 public static function recordActivityViaEmail($file) {
1598 if (!file_exists($file) ||
1601 return CRM_Core_Error
::fatal(ts('File %1 does not exist or is not readable',
1606 $result = CRM_Utils_Mail_Incoming
::parse($file);
1607 if ($result['is_error']) {
1611 foreach ($result['to'] as $to) {
1614 $emailPattern = '/^([A-Z0-9._%+-]+)\+([\d]+)@[A-Z0-9.-]+\.[A-Z]{2,4}$/i';
1615 $replacement = preg_replace($emailPattern, '$2', $to['email']);
1617 if ($replacement !== $to['email']) {
1618 $caseId = $replacement;
1619 //if caseId is invalid, return as error file
1620 if (!CRM_Core_DAO
::getFieldValue('CRM_Case_DAO_Case', $caseId, 'id')) {
1621 return CRM_Core_Error
::createAPIError(ts('Invalid case ID ( %1 ) in TO: field.',
1630 // TODO: May want to replace this with a call to getRelatedAndGlobalContacts() when this feature is revisited.
1631 // (Or for efficiency call the global one outside the loop and then union with this each time.)
1632 $contactDetails = self
::getRelatedContacts($caseId, TRUE);
1634 if (!empty($contactDetails[$result['from']['id']])) {
1636 $params['subject'] = $result['subject'];
1637 $params['activity_date_time'] = $result['date'];
1638 $params['details'] = $result['body'];
1639 $params['source_contact_id'] = $result['from']['id'];
1640 $params['status_id'] = CRM_Core_OptionGroup
::getValue('activity_status',
1645 $details = CRM_Case_PseudoConstant
::caseActivityType();
1647 preg_match('/^\W+([a-zA-Z0-9_ ]+)(\W+)?\n/i',
1648 $result['body'], $matches
1651 if (!empty($matches) && isset($matches[1])) {
1652 $activityType = trim($matches[1]);
1653 if (isset($details[$activityType])) {
1654 $params['activity_type_id'] = $details[$activityType]['id'];
1657 if (!isset($params['activity_type_id'])) {
1658 $params['activity_type_id'] = CRM_Core_OptionGroup
::getValue('activity_type', 'Inbound Email', 'name');
1662 $activity = CRM_Activity_BAO_Activity
::create($params);
1664 $caseParams = array(
1665 'activity_id' => $activity->id
,
1666 'case_id' => $caseId,
1668 self
::processCaseActivity($caseParams);
1671 return CRM_Core_Error
::createAPIError(ts('FROM email contact %1 doesn\'t have a relationship to the referenced case.',
1672 array(1 => $result['from']['email'])
1679 * Retrieve the scheduled activity type and date
1681 * @param array $cases
1682 * Array of contact and case id.
1684 * @param string $type
1687 * Array of scheduled activity type and date
1691 public static function getNextScheduledActivity($cases, $type = 'upcoming') {
1692 $session = CRM_Core_Session
::singleton();
1693 $userID = $session->get('userID');
1695 $caseID = implode(',', $cases['case_id']);
1696 $contactID = implode(',', $cases['contact_id']);
1699 AND civicrm_case_contact.contact_id IN( {$contactID} )
1700 AND civicrm_case.id IN( {$caseID})
1701 AND civicrm_case.is_deleted = {$cases['case_deleted']}";
1703 $query = self
::getCaseActivityQuery($type, $userID, $condition, $cases['case_deleted']);
1705 $res = CRM_Core_DAO
::executeQuery($query, CRM_Core_DAO
::$_nullArray);
1707 $activityInfo = array();
1708 while ($res->fetch()) {
1709 if ($type == 'upcoming') {
1710 $activityInfo[$res->case_id
]['date'] = $res->case_scheduled_activity_date
;
1711 $activityInfo[$res->case_id
]['type'] = $res->case_scheduled_activity_type
;
1714 $activityInfo[$res->case_id
]['date'] = $res->case_recent_activity_date
;
1715 $activityInfo[$res->case_id
]['type'] = $res->case_recent_activity_type
;
1719 return $activityInfo;
1723 * Combine all the exportable fields from the lower levels object
1726 * array of exportable Fields
1728 public static function &exportableFields() {
1729 if (!self
::$_exportableFields) {
1730 if (!self
::$_exportableFields) {
1731 self
::$_exportableFields = array();
1734 $fields = CRM_Case_DAO_Case
::export();
1735 $fields['case_role'] = array('title' => ts('Role in Case'));
1736 $fields['case_type'] = array(
1737 'title' => ts('Case Type'),
1738 'name' => 'case_type',
1740 $fields['case_status'] = array(
1741 'title' => ts('Case Status'),
1742 'name' => 'case_status',
1745 self
::$_exportableFields = $fields;
1747 return self
::$_exportableFields;
1751 * Restore the record that are associated with this case
1753 * @param int $caseId
1754 * Id of the case to restore.
1758 public static function restoreCase($caseId) {
1759 //restore activities
1760 $activities = self
::getCaseActivityDates($caseId);
1762 foreach ($activities as $value) {
1763 CRM_Activity_BAO_Activity
::restoreActivity($value);
1767 $case = new CRM_Case_DAO_Case();
1768 $case->id
= $caseId;
1769 $case->is_deleted
= 0;
1772 //CRM-7364, enable relationships
1773 self
::enableDisableCaseRelationships($caseId, TRUE);
1780 * @param null $showLinks
1781 * @param bool $returnOnlyCount
1782 * @param int $offset
1783 * @param int $rowCount
1787 public static function getGlobalContacts(&$groupInfo, $sort = NULL, $showLinks = NULL, $returnOnlyCount = FALSE, $offset = 0, $rowCount = 25) {
1788 $globalContacts = array();
1790 $settingsProcessor = new CRM_Case_XMLProcessor_Settings();
1791 $settings = $settingsProcessor->run();
1792 if (!empty($settings)) {
1793 $groupInfo['name'] = $settings['groupname'];
1794 if ($groupInfo['name']) {
1795 $searchParams = array('name' => $groupInfo['name']);
1797 CRM_Contact_BAO_Group
::retrieve($searchParams, $results);
1799 $groupInfo['id'] = $results['id'];
1800 $groupInfo['title'] = $results['title'];
1801 $params = array(array('group', 'IN', array($groupInfo['id'] => 1), 0, 0));
1802 $return = array('contact_id' => 1, 'sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1);
1803 list($globalContacts) = CRM_Contact_BAO_Query
::apiQuery($params, $return, NULL, $sort, $offset, $rowCount, TRUE, $returnOnlyCount);
1805 if ($returnOnlyCount) {
1806 return $globalContacts;
1810 foreach ($globalContacts as $idx => $contact) {
1811 $globalContacts[$idx]['sort_name'] = '<a href="' . CRM_Utils_System
::url('civicrm/contact/view', "reset=1&cid={$contact['contact_id']}") . '">' . $contact['sort_name'] . '</a>';
1817 return $globalContacts;
1821 * Convenience function to get both case contacts and global in one array
1822 * @param int $caseId
1826 public static function getRelatedAndGlobalContacts($caseId) {
1827 $relatedContacts = self
::getRelatedContacts($caseId);
1829 $groupInfo = array();
1830 $globalContacts = self
::getGlobalContacts($groupInfo);
1832 //unset values which are not required.
1833 foreach ($globalContacts as $k => & $v) {
1834 unset($v['email_id']);
1835 unset($v['group_contact_id']);
1836 unset($v['status']);
1838 $v['role'] = $groupInfo['title'];
1840 //include multiple listings for the same contact/different roles.
1841 $relatedGlobalContacts = array_merge($relatedContacts, $globalContacts);
1842 return $relatedGlobalContacts;
1846 * Get Case ActivitiesDueDates with given criteria.
1848 * @param int $caseID
1850 * @param array $criteriaParams
1852 * @param bool $latestDate
1853 * If set newest or oldest date is selected.
1856 * case activities due dates
1859 public static function getCaseActivityDates($caseID, $criteriaParams = array(), $latestDate = FALSE) {
1861 $selectDate = " ca.activity_date_time";
1862 $where = $groupBy = ' ';
1869 if (!empty($criteriaParams['activity_type_id'])) {
1870 $where .= " AND ca.activity_type_id = " . CRM_Utils_Type
::escape($criteriaParams['activity_type_id'], 'Integer');
1871 $where .= " AND ca.is_current_revision = 1";
1872 $groupBy .= " GROUP BY ca.activity_type_id";
1875 if (!empty($criteriaParams['newest'])) {
1876 $selectDate = " max(ca.activity_date_time) ";
1879 $selectDate = " min(ca.activity_date_time) ";
1883 $query = "SELECT ca.id, {$selectDate} as activity_date
1884 FROM civicrm_activity ca
1885 LEFT JOIN civicrm_case_activity cca ON cca.activity_id = ca.id LEFT JOIN civicrm_case cc ON cc.id = cca.case_id
1886 WHERE cc.id = %1 {$where} {$groupBy}";
1888 $params = array(1 => array($caseID, 'Integer'));
1889 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1891 while ($dao->fetch()) {
1892 $values[$dao->id
]['id'] = $dao->id
;
1893 $values[$dao->id
]['activity_date'] = $dao->activity_date
;
1900 * Create activities when Case or Other roles assigned/modified/deleted.
1902 * @param int $caseId
1903 * @param int $relationshipId
1905 * @param int $relContactId
1906 * Case role assignee contactId.
1907 * @param int $contactId
1910 * on success creates activity and case activity
1913 public static function createCaseRoleActivity($caseId, $relationshipId, $relContactId = NULL, $contactId = NULL) {
1914 if (!$caseId ||
!$relationshipId ||
empty($relationshipId)) {
1918 $queryParam = array();
1919 if (is_array($relationshipId)) {
1920 $relationshipId = implode(',', $relationshipId);
1921 $relationshipClause = " civicrm_relationship.id IN ($relationshipId)";
1924 $relationshipClause = " civicrm_relationship.id = %1";
1925 $queryParam[1] = array($relationshipId, 'Positive');
1929 SELECT cc.display_name as clientName,
1930 cca.display_name as assigneeContactName,
1931 civicrm_relationship.case_id as caseId,
1932 civicrm_relationship_type.label_a_b as relation_a_b,
1933 civicrm_relationship_type.label_b_a as relation_b_a,
1934 civicrm_relationship.contact_id_b as rel_contact_id,
1935 civicrm_relationship.contact_id_a as assign_contact_id
1936 FROM civicrm_relationship_type, civicrm_relationship
1937 LEFT JOIN civicrm_contact cc ON cc.id = civicrm_relationship.contact_id_b
1938 LEFT JOIN civicrm_contact cca ON cca.id = civicrm_relationship.contact_id_a
1939 WHERE civicrm_relationship.relationship_type_id = civicrm_relationship_type.id AND {$relationshipClause}";
1941 $dao = CRM_Core_DAO
::executeQuery($query, $queryParam);
1943 while ($dao->fetch()) {
1944 //to get valid assignee contact(s).
1945 if (isset($dao->caseId
) ||
$dao->rel_contact_id
!= $contactId) {
1946 $caseRelationship = $dao->relation_a_b
;
1947 $assigneContactName = $dao->clientName
;
1948 $assigneContactIds[$dao->rel_contact_id
] = $dao->rel_contact_id
;
1951 $caseRelationship = $dao->relation_b_a
;
1952 $assigneContactName = $dao->assigneeContactName
;
1953 $assigneContactIds[$dao->assign_contact_id
] = $dao->assign_contact_id
;
1957 $session = CRM_Core_Session
::singleton();
1958 $activityParams = array(
1959 'source_contact_id' => $session->get('userID'),
1960 'subject' => $caseRelationship . ' : ' . $assigneContactName,
1961 'activity_date_time' => date('YmdHis'),
1962 'status_id' => CRM_Core_OptionGroup
::getValue('activity_status', 'Completed', 'name'),
1965 //if $relContactId is passed, role is added or modified.
1966 if (!empty($relContactId)) {
1967 $activityParams['assignee_contact_id'] = $assigneContactIds;
1969 $activityTypeID = CRM_Core_OptionGroup
::getValue('activity_type',
1975 $activityTypeID = CRM_Core_OptionGroup
::getValue('activity_type',
1981 $activityParams['activity_type_id'] = $activityTypeID;
1983 $activity = CRM_Activity_BAO_Activity
::create($activityParams);
1985 //create case_activity record.
1986 $caseParams = array(
1987 'activity_id' => $activity->id
,
1988 'case_id' => $caseId,
1991 CRM_Case_BAO_Case
::processCaseActivity($caseParams);
1996 * contact which is assigned a case role of case manager.
1998 * @param int $caseType
2000 * @param int $caseId
2004 * array of contact on success otherwise empty
2007 public static function getCaseManagerContact($caseType, $caseId) {
2008 if (!$caseType ||
!$caseId) {
2012 $caseManagerContact = array();
2013 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
2015 $managerRoleId = $xmlProcessor->getCaseManagerRoleId($caseType);
2017 if (!empty($managerRoleId)) {
2018 $managerRoleQuery = "
2019 SELECT civicrm_contact.id as casemanager_id,
2020 civicrm_contact.sort_name as casemanager
2021 FROM civicrm_contact
2022 LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_b = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1)
2023 LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id
2024 WHERE civicrm_case.id = %2";
2026 $managerRoleParams = array(
2027 1 => array($managerRoleId, 'Integer'),
2028 2 => array($caseId, 'Integer'),
2031 $dao = CRM_Core_DAO
::executeQuery($managerRoleQuery, $managerRoleParams);
2032 if ($dao->fetch()) {
2033 $caseManagerContact['casemanager_id'] = $dao->casemanager_id
;
2034 $caseManagerContact['casemanager'] = $dao->casemanager
;
2038 return $caseManagerContact;
2042 * Get all cases with no end dates.
2044 * @param array $params
2045 * @param array $excludeCaseIds
2046 * @param bool $excludeDeleted
2048 * @param bool $includeClosed
2051 * Case and related data keyed on case id
2053 public static function getUnclosedCases($params = array(), $excludeCaseIds = array(), $excludeDeleted = TRUE, $includeClosed = FALSE) {
2054 //params from ajax call.
2055 $where = array($includeClosed ?
'(1)' : '(ca.end_date is null)');
2056 if ($caseType = CRM_Utils_Array
::value('case_type', $params)) {
2057 $where[] = "( civicrm_case_type.title LIKE '%$caseType%' )";
2059 if ($sortName = CRM_Utils_Array
::value('sort_name', $params)) {
2060 $config = CRM_Core_Config
::singleton();
2061 $search = ($config->includeWildCardInName
) ?
"%$sortName%" : "$sortName%";
2062 $where[] = "( sort_name LIKE '$search' )";
2064 if ($cid = CRM_Utils_Array
::value('contact_id', $params)) {
2065 $where[] = " c.id = $cid ";
2067 if (is_array($excludeCaseIds) &&
2068 !CRM_Utils_System
::isNull($excludeCaseIds)
2070 $where[] = ' ( ca.id NOT IN ( ' . implode(',', $excludeCaseIds) . ' ) ) ';
2072 if ($excludeDeleted) {
2073 $where[] = ' ( ca.is_deleted = 0 OR ca.is_deleted IS NULL ) ';
2076 //filter for permissioned cases.
2077 $filterCases = array();
2078 $doFilterCases = FALSE;
2079 if (!CRM_Core_Permission
::check('access all cases and activities')) {
2080 $doFilterCases = TRUE;
2081 $session = CRM_Core_Session
::singleton();
2082 $filterCases = CRM_Case_BAO_Case
::getCases(FALSE, $session->get('userID'));
2084 $whereClause = implode(' AND ', $where);
2087 if ($limit = CRM_Utils_Array
::value('limit', $params)) {
2088 $limitClause = "LIMIT 0, $limit";
2092 SELECT c.id as contact_id,
2095 ca.subject as case_subject,
2096 civicrm_case_type.title as case_type,
2097 ca.start_date as start_date,
2098 ca.end_date as end_date,
2100 FROM civicrm_case ca INNER JOIN civicrm_case_contact cc ON ca.id=cc.case_id
2101 INNER JOIN civicrm_contact c ON cc.contact_id=c.id
2102 INNER JOIN civicrm_case_type ON ca.case_type_id = civicrm_case_type.id
2103 WHERE {$whereClause}
2104 ORDER BY c.sort_name, ca.end_date
2107 $dao = CRM_Core_DAO
::executeQuery($query);
2108 $statuses = CRM_Case_BAO_Case
::buildOptions('status_id', 'create');
2110 $unclosedCases = array();
2111 while ($dao->fetch()) {
2112 if ($doFilterCases && !array_key_exists($dao->id
, $filterCases)) {
2115 $unclosedCases[$dao->id
] = array(
2116 'sort_name' => $dao->sort_name
,
2117 'case_type' => $dao->case_type
,
2118 'contact_id' => $dao->contact_id
,
2119 'start_date' => $dao->start_date
,
2120 'end_date' => $dao->end_date
,
2121 'case_subject' => $dao->case_subject
,
2122 'case_status' => $statuses[$dao->status_id
],
2127 return $unclosedCases;
2131 * @param int $contactId
2132 * @param bool $excludeDeleted
2134 * @return null|string
2136 public static function caseCount($contactId = NULL, $excludeDeleted = TRUE) {
2137 $whereConditions = array();
2138 if ($excludeDeleted) {
2139 $whereConditions[] = "( civicrm_case.is_deleted = 0 OR civicrm_case.is_deleted IS NULL )";
2142 $whereConditions[] = "civicrm_case_contact.contact_id = {$contactId}";
2144 if (!CRM_Core_Permission
::check('access all cases and activities')) {
2145 static $accessibleCaseIds;
2146 if (!is_array($accessibleCaseIds)) {
2147 $session = CRM_Core_Session
::singleton();
2148 $accessibleCaseIds = array_keys(self
::getCases(FALSE, $session->get('userID'), 'any'));
2150 //no need of further processing.
2151 if (empty($accessibleCaseIds)) {
2154 $whereConditions[] = "( civicrm_case.id in (" . implode(',', $accessibleCaseIds) . ") )";
2158 if (!empty($whereConditions)) {
2159 $whereClause = "WHERE " . implode(' AND ', $whereConditions);
2163 SELECT count( civicrm_case.id )
2165 LEFT JOIN civicrm_case_contact ON ( civicrm_case.id = civicrm_case_contact.case_id )
2168 return CRM_Core_DAO
::singleValueQuery($query);
2172 * Retrieve cases related to particular contact.
2174 * @param int $contactId
2176 * @param bool $excludeDeleted
2177 * Do not include deleted cases.
2181 public static function getContactCases($contactId, $excludeDeleted = TRUE) {
2187 $whereClause = "civicrm_case_contact.contact_id = %1";
2188 if ($excludeDeleted) {
2189 $whereClause .= " AND ( civicrm_case.is_deleted = 0 OR civicrm_case.is_deleted IS NULL )";
2193 SELECT civicrm_case.id, civicrm_case_type.title as case_type, civicrm_case.start_date
2195 INNER JOIN civicrm_case_contact ON ( civicrm_case.id = civicrm_case_contact.case_id )
2196 LEFT JOIN civicrm_case_type ON civicrm_case.case_type_id = civicrm_case_type.id
2197 WHERE {$whereClause}";
2199 $dao = CRM_Core_DAO
::executeQuery($query, array(1 => array($contactId, 'Integer')));
2200 while ($dao->fetch()) {
2201 $cases[$dao->id
] = array(
2202 'case_id' => $dao->id
,
2203 'case_type' => $dao->case_type
,
2204 'case_start_date' => $dao->start_date
,
2213 * Retrieve related cases for give case.
2215 * @param int $mainCaseId
2217 * @param int $contactId
2219 * @param bool $excludeDeleted
2220 * Do not include deleted cases.
2224 public static function getRelatedCases($mainCaseId, $contactId, $excludeDeleted = TRUE) {
2225 //FIXME : do check for permissions.
2227 $relatedCases = array();
2228 if (!$mainCaseId ||
!$contactId) {
2229 return $relatedCases;
2232 $linkActType = array_search('Link Cases',
2233 CRM_Core_PseudoConstant
::activityType(TRUE, TRUE, FALSE, 'name')
2235 if (!$linkActType) {
2236 return $relatedCases;
2239 $whereClause = "mainCase.id = %2";
2240 if ($excludeDeleted) {
2241 $whereClause .= " AND ( relAct.is_deleted = 0 OR relAct.is_deleted IS NULL )";
2244 //1. first fetch related case ids.
2246 SELECT relCaseAct.case_id
2247 FROM civicrm_case mainCase
2248 INNER JOIN civicrm_case_activity mainCaseAct ON (mainCaseAct.case_id = mainCase.id)
2249 INNER JOIN civicrm_activity mainAct ON (mainCaseAct.activity_id = mainAct.id AND mainAct.activity_type_id = %1)
2250 INNER JOIN civicrm_case_activity relCaseAct ON (relCaseAct.activity_id = mainAct.id AND mainCaseAct.id != relCaseAct.id)
2251 INNER JOIN civicrm_activity relAct ON (relCaseAct.activity_id = relAct.id AND relAct.activity_type_id = %1)
2252 WHERE $whereClause";
2254 $dao = CRM_Core_DAO
::executeQuery($query, array(
2255 1 => array($linkActType, 'Integer'),
2256 2 => array($mainCaseId, 'Integer'),
2258 $relatedCaseIds = array();
2259 while ($dao->fetch()) {
2260 $relatedCaseIds[$dao->case_id
] = $dao->case_id
;
2264 // there are no related cases.
2265 if (empty($relatedCaseIds)) {
2266 return $relatedCases;
2269 $whereClause = 'relCase.id IN ( ' . implode(',', $relatedCaseIds) . ' )';
2270 if ($excludeDeleted) {
2271 $whereClause .= " AND ( relCase.is_deleted = 0 OR relCase.is_deleted IS NULL )";
2274 //filter for permissioned cases.
2275 $filterCases = array();
2276 $doFilterCases = FALSE;
2277 if (!CRM_Core_Permission
::check('access all cases and activities')) {
2278 $doFilterCases = TRUE;
2279 $session = CRM_Core_Session
::singleton();
2280 $filterCases = CRM_Case_BAO_Case
::getCases(FALSE, $session->get('userID'));
2283 //2. fetch the details of related cases.
2285 SELECT relCase.id as id,
2286 civicrm_case_type.title as case_type,
2287 client.display_name as client_name,
2288 client.id as client_id
2289 FROM civicrm_case relCase
2290 INNER JOIN civicrm_case_contact relCaseContact ON ( relCase.id = relCaseContact.case_id )
2291 INNER JOIN civicrm_contact client ON ( client.id = relCaseContact.contact_id )
2292 LEFT JOIN civicrm_case_type ON relCase.case_type_id = civicrm_case_type.id
2293 WHERE {$whereClause}";
2295 $dao = CRM_Core_DAO
::executeQuery($query);
2296 $contactViewUrl = CRM_Utils_System
::url("civicrm/contact/view", "reset=1&cid=");
2297 $hasViewContact = CRM_Core_Permission
::giveMeAllACLs();
2299 while ($dao->fetch()) {
2301 if (!$doFilterCases ||
array_key_exists($dao->id
, $filterCases)) {
2302 $caseViewStr = "reset=1&id={$dao->id}&cid={$dao->client_id}&action=view&context=case&selectedChild=case";
2303 $caseViewUrl = CRM_Utils_System
::url("civicrm/contact/view/case", $caseViewStr);
2304 $caseView = "<a class='action-item no-popup crm-hover-button' href='{$caseViewUrl}'>" . ts('View Case') . "</a>";
2306 $clientView = $dao->client_name
;
2307 if ($hasViewContact) {
2308 $clientView = "<a href='{$contactViewUrl}{$dao->client_id}'>$dao->client_name</a>";
2311 $relatedCases[$dao->id
] = array(
2312 'case_id' => $dao->id
,
2313 'case_type' => $dao->case_type
,
2314 'client_name' => $clientView,
2315 'links' => $caseView,
2320 return $relatedCases;
2324 * Merge two duplicate contacts' cases - follow CRM-5758 rules.
2326 * @see CRM_Dedupe_Merger::cpTables()
2328 * TODO: use the 3rd $sqls param to append sql statements rather than executing them here
2330 * @param int $mainContactId
2331 * @param int $otherContactId
2333 public static function mergeContacts($mainContactId, $otherContactId) {
2334 self
::mergeCases($mainContactId, NULL, $otherContactId);
2338 * Function perform two task.
2339 * 1. Merge two duplicate contacts cases - follow CRM-5758 rules.
2340 * 2. Merge two cases of same contact - follow CRM-5598 rules.
2342 * @param int $mainContactId
2343 * Contact id of main contact record.
2344 * @param int $mainCaseId
2345 * Case id of main case record.
2346 * @param int $otherContactId
2347 * Contact id of record which is going to merge.
2348 * @param int $otherCaseId
2349 * Case id of record which is going to merge.
2351 * @param bool $changeClient
2355 public static function mergeCases(
2356 $mainContactId, $mainCaseId = NULL, $otherContactId = NULL,
2357 $otherCaseId = NULL, $changeClient = FALSE) {
2358 $moveToTrash = TRUE;
2360 $duplicateContacts = FALSE;
2361 if ($mainContactId && $otherContactId &&
2362 $mainContactId != $otherContactId
2364 $duplicateContacts = TRUE;
2367 $duplicateCases = FALSE;
2368 if ($mainCaseId && $otherCaseId &&
2369 $mainCaseId != $otherCaseId
2371 $duplicateCases = TRUE;
2374 $mainCaseIds = array();
2375 if (!$duplicateContacts && !$duplicateCases) {
2376 return $mainCaseIds;
2379 $activityTypes = CRM_Core_PseudoConstant
::activityType(TRUE, TRUE, FALSE, 'name');
2380 $activityStatuses = CRM_Core_PseudoConstant
::activityStatus('name');
2381 $activityContacts = CRM_Core_OptionGroup
::values('activity_contacts', FALSE, FALSE, FALSE, NULL, 'name');
2382 $sourceID = CRM_Utils_Array
::key('Activity Source', $activityContacts);
2383 $assigneeID = CRM_Utils_Array
::key('Activity Assignees', $activityContacts);
2384 $targetID = CRM_Utils_Array
::key('Activity Targets', $activityContacts);
2386 $processCaseIds = array($otherCaseId);
2387 if ($duplicateContacts && !$duplicateCases) {
2388 if ($changeClient) {
2389 $processCaseIds = array($mainCaseId);
2392 //get all case ids for other contact.
2393 $processCaseIds = self
::retrieveCaseIdsByContactId($otherContactId, TRUE);
2395 if (!is_array($processCaseIds)) {
2400 $session = CRM_Core_Session
::singleton();
2401 $currentUserId = $session->get('userID');
2403 CRM_Utils_Hook
::pre_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient);
2405 // copy all cases and connect to main contact id.
2406 foreach ($processCaseIds as $otherCaseId) {
2407 if ($duplicateContacts) {
2408 $mainCase = CRM_Core_DAO
::copyGeneric('CRM_Case_DAO_Case', array('id' => $otherCaseId));
2409 $mainCaseId = $mainCase->id
;
2414 // CRM-11662 Copy Case custom data
2415 $extends = array('case');
2416 $groupTree = CRM_Core_BAO_CustomGroup
::getGroupDetail(NULL, NULL, $extends);
2418 foreach ($groupTree as $groupID => $group) {
2419 $table[$groupTree[$groupID]['table_name']] = array('entity_id');
2420 foreach ($group['fields'] as $fieldID => $field) {
2421 $table[$groupTree[$groupID]['table_name']][] = $groupTree[$groupID]['fields'][$fieldID]['column_name'];
2425 foreach ($table as $tableName => $tableColumns) {
2426 $insert = 'INSERT INTO ' . $tableName . ' (' . implode(', ', $tableColumns) . ') ';
2427 $tableColumns[0] = $mainCaseId;
2428 $select = 'SELECT ' . implode(', ', $tableColumns);
2429 $from = ' FROM ' . $tableName;
2430 $where = " WHERE {$tableName}.entity_id = {$otherCaseId}";
2431 $query = $insert . $select . $from . $where;
2432 $dao = CRM_Core_DAO
::executeQuery($query, CRM_Core_DAO
::$_nullArray);
2438 $mainCaseIds[] = $mainCaseId;
2439 //insert record for case contact.
2440 $otherCaseContact = new CRM_Case_DAO_CaseContact();
2441 $otherCaseContact->case_id
= $otherCaseId;
2442 $otherCaseContact->find();
2443 while ($otherCaseContact->fetch()) {
2444 $mainCaseContact = new CRM_Case_DAO_CaseContact();
2445 $mainCaseContact->case_id
= $mainCaseId;
2446 $mainCaseContact->contact_id
= $otherCaseContact->contact_id
;
2447 if ($mainCaseContact->contact_id
== $otherContactId) {
2448 $mainCaseContact->contact_id
= $mainContactId;
2450 //avoid duplicate object.
2451 if (!$mainCaseContact->find(TRUE)) {
2452 $mainCaseContact->save();
2454 $mainCaseContact->free();
2456 $otherCaseContact->free();
2458 elseif (!$otherContactId) {
2459 $otherContactId = $mainContactId;
2462 if (!$mainCaseId ||
!$otherCaseId ||
2463 !$mainContactId ||
!$otherContactId
2468 // get all activities for other case.
2469 $otherCaseActivities = array();
2470 CRM_Core_DAO
::commonRetrieveAll('CRM_Case_DAO_CaseActivity', 'case_id', $otherCaseId, $otherCaseActivities);
2472 //for duplicate cases do not process singleton activities.
2473 $otherActivityIds = $singletonActivityIds = array();
2474 foreach ($otherCaseActivities as $caseActivityId => $otherIds) {
2475 $otherActId = CRM_Utils_Array
::value('activity_id', $otherIds);
2476 if (!$otherActId ||
in_array($otherActId, $otherActivityIds)) {
2479 $otherActivityIds[] = $otherActId;
2481 if ($duplicateCases) {
2482 if ($openCaseType = array_search('Open Case', $activityTypes)) {
2485 FROM civicrm_activity
2486 WHERE activity_type_id = $openCaseType
2487 AND id IN ( " . implode(',', array_values($otherActivityIds)) . ');';
2488 $dao = CRM_Core_DAO
::executeQuery($sql);
2489 while ($dao->fetch()) {
2490 $singletonActivityIds[] = $dao->id
;
2496 // migrate all activities and connect to main contact.
2497 $copiedActivityIds = $activityMappingIds = array();
2498 sort($otherActivityIds);
2499 foreach ($otherActivityIds as $otherActivityId) {
2501 //for duplicate cases -
2502 //do not migrate singleton activities.
2503 if (!$otherActivityId ||
in_array($otherActivityId, $singletonActivityIds)) {
2507 //migrate activity record.
2508 $otherActivity = new CRM_Activity_DAO_Activity();
2509 $otherActivity->id
= $otherActivityId;
2510 if (!$otherActivity->find(TRUE)) {
2514 $mainActVals = array();
2515 $mainActivity = new CRM_Activity_DAO_Activity();
2516 CRM_Core_DAO
::storeValues($otherActivity, $mainActVals);
2517 $mainActivity->copyValues($mainActVals);
2518 $mainActivity->id
= NULL;
2519 $mainActivity->activity_date_time
= CRM_Utils_Date
::isoToMysql($otherActivity->activity_date_time
);
2520 $mainActivity->source_record_id
= CRM_Utils_Array
::value($mainActivity->source_record_id
,
2524 $mainActivity->original_id
= CRM_Utils_Array
::value($mainActivity->original_id
,
2528 $mainActivity->parent_id
= CRM_Utils_Array
::value($mainActivity->parent_id
,
2531 $mainActivity->save();
2532 $mainActivityId = $mainActivity->id
;
2533 if (!$mainActivityId) {
2537 $activityMappingIds[$otherActivityId] = $mainActivityId;
2538 // insert log of all activities
2539 CRM_Activity_BAO_Activity
::logActivityAction($mainActivity);
2541 $otherActivity->free();
2542 $mainActivity->free();
2543 $copiedActivityIds[] = $otherActivityId;
2545 //create case activity record.
2546 $mainCaseActivity = new CRM_Case_DAO_CaseActivity();
2547 $mainCaseActivity->case_id
= $mainCaseId;
2548 $mainCaseActivity->activity_id
= $mainActivityId;
2549 $mainCaseActivity->save();
2550 $mainCaseActivity->free();
2552 //migrate source activity.
2553 $otherSourceActivity = new CRM_Activity_DAO_ActivityContact();
2554 $otherSourceActivity->activity_id
= $otherActivityId;
2555 $otherSourceActivity->record_type_id
= $sourceID;
2556 $otherSourceActivity->find();
2557 while ($otherSourceActivity->fetch()) {
2558 $mainActivitySource = new CRM_Activity_DAO_ActivityContact();
2559 $mainActivitySource->record_type_id
= $sourceID;
2560 $mainActivitySource->activity_id
= $mainActivityId;
2561 $mainActivitySource->contact_id
= $otherSourceActivity->contact_id
;
2562 if ($mainActivitySource->contact_id
== $otherContactId) {
2563 $mainActivitySource->contact_id
= $mainContactId;
2565 //avoid duplicate object.
2566 if (!$mainActivitySource->find(TRUE)) {
2567 $mainActivitySource->save();
2569 $mainActivitySource->free();
2571 $otherSourceActivity->free();
2573 //migrate target activities.
2574 $otherTargetActivity = new CRM_Activity_DAO_ActivityContact();
2575 $otherTargetActivity->activity_id
= $otherActivityId;
2576 $otherTargetActivity->record_type_id
= $targetID;
2577 $otherTargetActivity->find();
2578 while ($otherTargetActivity->fetch()) {
2579 $mainActivityTarget = new CRM_Activity_DAO_ActivityContact();
2580 $mainActivityTarget->record_type_id
= $targetID;
2581 $mainActivityTarget->activity_id
= $mainActivityId;
2582 $mainActivityTarget->contact_id
= $otherTargetActivity->contact_id
;
2583 if ($mainActivityTarget->contact_id
== $otherContactId) {
2584 $mainActivityTarget->contact_id
= $mainContactId;
2586 //avoid duplicate object.
2587 if (!$mainActivityTarget->find(TRUE)) {
2588 $mainActivityTarget->save();
2590 $mainActivityTarget->free();
2592 $otherTargetActivity->free();
2594 //migrate assignee activities.
2595 $otherAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2596 $otherAssigneeActivity->activity_id
= $otherActivityId;
2597 $otherAssigneeActivity->record_type_id
= $assigneeID;
2598 $otherAssigneeActivity->find();
2599 while ($otherAssigneeActivity->fetch()) {
2600 $mainAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2601 $mainAssigneeActivity->activity_id
= $mainActivityId;
2602 $mainAssigneeActivity->record_type_id
= $assigneeID;
2603 $mainAssigneeActivity->contact_id
= $otherAssigneeActivity->contact_id
;
2604 if ($mainAssigneeActivity->contact_id
== $otherContactId) {
2605 $mainAssigneeActivity->contact_id
= $mainContactId;
2607 //avoid duplicate object.
2608 if (!$mainAssigneeActivity->find(TRUE)) {
2609 $mainAssigneeActivity->save();
2611 $mainAssigneeActivity->free();
2613 $otherAssigneeActivity->free();
2615 // copy custom fields and attachments
2617 'activityID' => $otherActivityId,
2618 'mainActivityId' => $mainActivityId,
2620 CRM_Activity_BAO_Activity
::copyExtendedActivityData($aparams);
2623 //copy case relationship.
2624 if ($duplicateContacts) {
2625 //migrate relationship records.
2626 $otherRelationship = new CRM_Contact_DAO_Relationship();
2627 $otherRelationship->case_id
= $otherCaseId;
2628 $otherRelationship->find();
2629 $otherRelationshipIds = array();
2630 while ($otherRelationship->fetch()) {
2631 $otherRelVals = array();
2632 $updateOtherRel = FALSE;
2633 CRM_Core_DAO
::storeValues($otherRelationship, $otherRelVals);
2635 $mainRelationship = new CRM_Contact_DAO_Relationship();
2636 $mainRelationship->copyValues($otherRelVals);
2637 $mainRelationship->id
= NULL;
2638 $mainRelationship->case_id
= $mainCaseId;
2639 if ($mainRelationship->contact_id_a
== $otherContactId) {
2640 $updateOtherRel = TRUE;
2641 $mainRelationship->contact_id_a
= $mainContactId;
2644 //case creator change only when we merge user contact.
2645 if ($mainRelationship->contact_id_b
== $otherContactId) {
2646 //do not change creator for change client.
2647 if (!$changeClient) {
2648 $updateOtherRel = TRUE;
2649 $mainRelationship->contact_id_b
= ($currentUserId) ?
$currentUserId : $mainContactId;
2652 $mainRelationship->end_date
= CRM_Utils_Date
::isoToMysql($otherRelationship->end_date
);
2653 $mainRelationship->start_date
= CRM_Utils_Date
::isoToMysql($otherRelationship->start_date
);
2655 //avoid duplicate object.
2656 if (!$mainRelationship->find(TRUE)) {
2657 $mainRelationship->save();
2659 $mainRelationship->free();
2661 //get the other relationship ids to update end date.
2662 if ($updateOtherRel) {
2663 $otherRelationshipIds[$otherRelationship->id
] = $otherRelationship->id
;
2666 $otherRelationship->free();
2668 //update other relationships end dates
2669 if (!empty($otherRelationshipIds)) {
2670 $sql = 'UPDATE civicrm_relationship
2671 SET end_date = CURDATE()
2672 WHERE id IN ( ' . implode(',', $otherRelationshipIds) . ')';
2673 CRM_Core_DAO
::executeQuery($sql);
2677 //move other case to trash.
2678 $mergeCase = self
::deleteCase($otherCaseId, $moveToTrash);
2683 $mergeActSubject = $mergeActSubjectDetails = $mergeActType = '';
2684 if ($changeClient) {
2685 $mainContactDisplayName = CRM_Contact_BAO_Contact
::displayName($mainContactId);
2686 $otherContactDisplayName = CRM_Contact_BAO_Contact
::displayName($otherContactId);
2688 $mergeActType = array_search('Reassigned Case', $activityTypes);
2689 $mergeActSubject = ts("Case %1 reassigned client from %2 to %3. New Case ID is %4.",
2692 2 => $otherContactDisplayName,
2693 3 => $mainContactDisplayName,
2698 elseif ($duplicateContacts) {
2699 $mergeActType = array_search('Merge Case', $activityTypes);
2700 $mergeActSubject = ts("Case %1 copied from contact id %2 to contact id %3 via merge. New Case ID is %4.",
2703 2 => $otherContactId,
2704 3 => $mainContactId,
2710 $mergeActType = array_search('Merge Case', $activityTypes);
2711 $mergeActSubject = ts("Case %1 merged into case %2", array(1 => $otherCaseId, 2 => $mainCaseId));
2712 if (!empty($copiedActivityIds)) {
2714 SELECT id, subject, activity_date_time, activity_type_id
2715 FROM civicrm_activity
2716 WHERE id IN (' . implode(',', $copiedActivityIds) . ')';
2717 $dao = CRM_Core_DAO
::executeQuery($sql);
2718 while ($dao->fetch()) {
2719 $mergeActSubjectDetails .= "{$dao->activity_date_time} :: {$activityTypes[$dao->activity_type_id]}";
2720 if ($dao->subject
) {
2721 $mergeActSubjectDetails .= " :: {$dao->subject}";
2723 $mergeActSubjectDetails .= "<br />";
2728 //create merge activity record.
2729 $activityParams = array(
2730 'subject' => $mergeActSubject,
2731 'details' => $mergeActSubjectDetails,
2732 'status_id' => array_search('Completed', $activityStatuses),
2733 'activity_type_id' => $mergeActType,
2734 'source_contact_id' => $mainContactId,
2735 'activity_date_time' => date('YmdHis'),
2738 $mergeActivity = CRM_Activity_BAO_Activity
::create($activityParams);
2739 $mergeActivityId = $mergeActivity->id
;
2740 if (!$mergeActivityId) {
2743 $mergeActivity->free();
2745 //connect merge activity to case.
2746 $mergeCaseAct = array(
2747 'case_id' => $mainCaseId,
2748 'activity_id' => $mergeActivityId,
2751 self
::processCaseActivity($mergeCaseAct);
2754 CRM_Utils_Hook
::post_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient);
2756 return $mainCaseIds;
2760 * Validate contact permission for
2761 * edit/view on activity record and build links.
2763 * @param array $tplParams
2764 * Params to be sent to template for sending email.
2765 * @param array $activityParams
2766 * Info of the activity.
2770 public static function buildPermissionLinks(&$tplParams, $activityParams) {
2771 $activityTypeId = CRM_Core_DAO
::getFieldValue('CRM_Activity_DAO_Activity', $activityParams['source_record_id'],
2772 'activity_type_id', 'id'
2775 if (!empty($tplParams['isCaseActivity'])) {
2776 $tplParams['editActURL'] = CRM_Utils_System
::url('civicrm/case/activity',
2777 "reset=1&cid={$activityParams['target_id']}&caseid={$activityParams['case_id']}&action=update&id={$activityParams['source_record_id']}", TRUE
2780 $tplParams['viewActURL'] = CRM_Utils_System
::url('civicrm/case/activity/view',
2781 "reset=1&aid={$activityParams['source_record_id']}&cid={$activityParams['target_id']}&caseID={$activityParams['case_id']}", TRUE
2784 $tplParams['manageCaseURL'] = CRM_Utils_System
::url('civicrm/contact/view/case',
2785 "reset=1&id={$activityParams['case_id']}&cid={$activityParams['target_id']}&action=view&context=home", TRUE
2789 $tplParams['editActURL'] = CRM_Utils_System
::url('civicrm/contact/view/activity',
2790 "atype=$activityTypeId&action=update&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2793 $tplParams['viewActURL'] = CRM_Utils_System
::url('civicrm/contact/view/activity',
2794 "atype=$activityTypeId&action=view&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2800 * Validate contact permission for
2801 * given operation on activity record.
2803 * @param int $activityId
2804 * Activity record id.
2805 * @param string $operation
2807 * @param int $actTypeId
2809 * @param int $contactId
2810 * Contact id/if not pass consider logged in.
2811 * @param bool $checkComponent
2812 * Do we need to check component enabled.
2816 public static function checkPermission($activityId, $operation, $actTypeId = NULL, $contactId = NULL, $checkComponent = TRUE) {
2818 if (!$actTypeId && $activityId) {
2819 $actTypeId = CRM_Core_DAO
::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
2822 if (!$activityId ||
!$operation ||
!$actTypeId) {
2826 //do check for civicase component enabled.
2827 if ($checkComponent && !self
::enabled()) {
2831 //do check for cases.
2832 $caseActOperations = array(
2839 if (in_array($operation, $caseActOperations)) {
2840 static $unclosedCases;
2841 if (!is_array($unclosedCases)) {
2842 $unclosedCases = self
::getUnclosedCases();
2844 if ($operation == 'File On Case') {
2845 $allow = (empty($unclosedCases)) ?
FALSE : TRUE;
2848 $allow = (count($unclosedCases) > 1) ?
TRUE : FALSE;
2852 $actionOperations = array('view', 'edit', 'delete');
2853 if (in_array($operation, $actionOperations)) {
2855 //do cache when user has non/supper permission.
2856 static $allowOperations;
2858 if (!is_array($allowOperations) ||
2859 !array_key_exists($operation, $allowOperations)
2863 $session = CRM_Core_Session
::singleton();
2864 $contactId = $session->get('userID');
2867 //check for permissions.
2868 $permissions = array(
2870 'access my cases and activities',
2871 'access all cases and activities',
2874 'access my cases and activities',
2875 'access all cases and activities',
2877 'delete' => array('delete activities'),
2880 //check for core permission.
2881 $hasPermissions = array();
2882 $checkPermissions = CRM_Utils_Array
::value($operation, $permissions);
2883 if (is_array($checkPermissions)) {
2884 foreach ($checkPermissions as $per) {
2885 if (CRM_Core_Permission
::check($per)) {
2886 $hasPermissions[$operation][] = $per;
2892 if (!empty($hasPermissions)) {
2893 //need to check activity object specific.
2894 if (in_array($operation, array(
2899 //do we have supper permission.
2900 if (in_array('access all cases and activities', $hasPermissions[$operation])) {
2901 $allowOperations[$operation] = $allow = TRUE;
2904 //user has only access to my cases and activity.
2905 //here object specific permmions come in picture.
2907 //edit - contact must be source or assignee
2908 //view - contact must be source/assignee/target
2909 $isTarget = $isAssignee = $isSource = FALSE;
2910 $activityContacts = CRM_Core_OptionGroup
::values('activity_contacts', FALSE, FALSE, FALSE, NULL, 'name');
2911 $sourceID = CRM_Utils_Array
::key('Activity Source', $activityContacts);
2912 $assigneeID = CRM_Utils_Array
::key('Activity Assignees', $activityContacts);
2913 $targetID = CRM_Utils_Array
::key('Activity Targets', $activityContacts);
2915 $target = new CRM_Activity_DAO_ActivityContact();
2916 $target->record_type_id
= $targetID;
2917 $target->activity_id
= $activityId;
2918 $target->contact_id
= $contactId;
2919 if ($target->find(TRUE)) {
2923 $assignee = new CRM_Activity_DAO_ActivityContact();
2924 $assignee->activity_id
= $activityId;
2925 $assignee->record_type_id
= $assigneeID;
2926 $assignee->contact_id
= $contactId;
2927 if ($assignee->find(TRUE)) {
2931 $source = new CRM_Activity_DAO_ActivityContact();
2932 $source->activity_id
= $activityId;
2933 $source->record_type_id
= $sourceID;
2934 $source->contact_id
= $contactId;
2935 if ($source->find(TRUE)) {
2939 if ($operation == 'edit') {
2940 if ($isAssignee ||
$isSource) {
2944 if ($operation == 'view') {
2945 if ($isTarget ||
$isAssignee ||
$isSource) {
2951 elseif (is_array($hasPermissions[$operation])) {
2952 $allowOperations[$operation] = $allow = TRUE;
2956 //contact do not have permission.
2957 $allowOperations[$operation] = FALSE;
2962 //here contact might have supper/non permission.
2963 $allow = $allowOperations[$operation];
2967 //do further only when operation is granted.
2969 $activityTypes = CRM_Core_PseudoConstant
::activityType(TRUE, TRUE, FALSE, 'name');
2971 //get the activity type name.
2972 $actTypeName = CRM_Utils_Array
::value($actTypeId, $activityTypes);
2974 //do not allow multiple copy / edit action.
2975 $singletonNames = array(
2985 //do not allow to delete these activities, CRM-4543
2986 $doNotDeleteNames = array('Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date');
2988 //allow edit operation.
2989 $allowEditNames = array('Open Case');
2991 // do not allow File on Case
2992 $doNotFileNames = array(
2995 'Change Case Status',
2996 'Change Case Start Date',
3003 if (in_array($actTypeName, $singletonNames)) {
3005 if ($operation == 'File On Case') {
3006 $allow = (in_array($actTypeName, $doNotFileNames)) ?
FALSE : TRUE;
3008 if (in_array($operation, $actionOperations)) {
3010 if ($operation == 'edit') {
3011 $allow = (in_array($actTypeName, $allowEditNames)) ?
TRUE : FALSE;
3013 elseif ($operation == 'delete') {
3014 $allow = (in_array($actTypeName, $doNotDeleteNames)) ?
FALSE : TRUE;
3018 if ($allow && ($operation == 'delete') &&
3019 in_array($actTypeName, $doNotDeleteNames)
3024 if ($allow && ($operation == 'File On Case') &&
3025 in_array($actTypeName, $doNotFileNames)
3030 //check settings file for masking actions
3031 //on the basis the activity types
3032 //hide Edit link if activity type is NOT editable
3033 //(special case activities).CRM-5871
3034 if ($allow && in_array($operation, $actionOperations)) {
3035 static $actionFilter = array();
3036 if (!array_key_exists($operation, $actionFilter)) {
3037 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
3038 $actionFilter[$operation] = $xmlProcessor->get('Settings', 'ActivityTypes', FALSE, $operation);
3040 if (array_key_exists($operation, $actionFilter[$operation]) &&
3041 in_array($actTypeId, $actionFilter[$operation][$operation])
3052 * Since we drop 'access CiviCase', allow access
3053 * if user has 'access my cases and activities'
3054 * or 'access all cases and activities'
3056 public static function accessCiviCase() {
3057 if (!self
::enabled()) {
3061 if (CRM_Core_Permission
::check('access my cases and activities') ||
3062 CRM_Core_Permission
::check('access all cases and activities')
3071 * Verify user has permission to access a case
3073 * @param int $caseId
3074 * @param bool $denyClosed
3075 * Set TRUE if one wants closed cases to be treated as inaccessible.
3079 public static function accessCase($caseId, $denyClosed = TRUE) {
3080 if (!$caseId ||
!self
::enabled()) {
3084 // This permission always has access
3085 if (CRM_Core_Permission
::check('access all cases and activities')) {
3089 // This permission is required at minimum
3090 if (!CRM_Core_Permission
::check('access my cases and activities')) {
3094 $session = CRM_Core_Session
::singleton();
3095 $userID = CRM_Utils_Type
::validate($session->get('userID'), 'Positive');
3096 $caseId = CRM_Utils_Type
::validate($caseId, 'Positive');
3098 $condition = " AND civicrm_case.is_deleted = 0 ";
3099 $condition .= " AND case_relationship.contact_id_b = {$userID} ";
3100 $condition .= " AND civicrm_case.id = {$caseId}";
3103 $closedId = CRM_Core_OptionGroup
::getValue('case_status', 'Closed', 'name');
3104 $condition .= " AND civicrm_case.status_id != $closedId";
3107 // We don't actually care about activities in the case, but the underlying
3108 // query is verbose, and this allows us to share the basic query with
3109 // getCases(). $type=='any' means that activities will be left-joined.
3110 $query = self
::getCaseActivityQuery('any', $userID, $condition);
3111 $queryParams = array();
3112 $dao = CRM_Core_DAO
::executeQuery($query,
3116 return (bool) $dao->fetch();
3120 * Check whether activity is a case Activity
3122 * @param int $activityID
3127 public static function isCaseActivity($activityID) {
3128 $isCaseActivity = FALSE;
3130 $params = array(1 => array($activityID, 'Integer'));
3131 $query = "SELECT id FROM civicrm_case_activity WHERE activity_id = %1";
3132 if (CRM_Core_DAO
::singleValueQuery($query, $params)) {
3133 $isCaseActivity = TRUE;
3137 return $isCaseActivity;
3141 * Get all the case type ids currently in use
3145 public static function getUsedCaseType() {
3146 static $caseTypeIds;
3148 if (!is_array($caseTypeIds)) {
3149 $query = "SELECT DISTINCT( civicrm_case.case_type_id ) FROM civicrm_case";
3151 $dao = CRM_Core_DAO
::executeQuery($query);
3152 $caseTypeIds = array();
3153 while ($dao->fetch()) {
3154 $typeId = explode(CRM_Core_DAO
::VALUE_SEPARATOR
,
3157 $caseTypeIds[] = $typeId[1];
3161 return $caseTypeIds;
3165 * Get all the case status ids currently in use
3169 public static function getUsedCaseStatuses() {
3170 static $caseStatusIds;
3172 if (!is_array($caseStatusIds)) {
3173 $query = "SELECT DISTINCT( civicrm_case.status_id ) FROM civicrm_case";
3175 $dao = CRM_Core_DAO
::executeQuery($query);
3176 $caseStatusIds = array();
3177 while ($dao->fetch()) {
3178 $caseStatusIds[] = $dao->status_id
;
3182 return $caseStatusIds;
3186 * Get all the encounter medium ids currently in use
3190 public static function getUsedEncounterMediums() {
3193 if (!is_array($mediumIds)) {
3194 $query = "SELECT DISTINCT( civicrm_activity.medium_id ) FROM civicrm_activity";
3196 $dao = CRM_Core_DAO
::executeQuery($query);
3197 $mediumIds = array();
3198 while ($dao->fetch()) {
3199 $mediumIds[] = $dao->medium_id
;
3207 * Check case configuration.
3209 * @param int $contactId
3213 public static function isCaseConfigured($contactId = NULL) {
3214 $configured = array_fill_keys(array('configured', 'allowToAddNewCase', 'redirectToCaseAdmin'), FALSE);
3216 //lets check for case configured.
3217 $allCasesCount = CRM_Case_BAO_Case
::caseCount(NULL, FALSE);
3218 $configured['configured'] = ($allCasesCount) ?
TRUE : FALSE;
3219 if (!$configured['configured']) {
3220 //do check for case type and case status.
3221 $caseTypes = CRM_Case_PseudoConstant
::caseType('title', FALSE);
3222 if (!empty($caseTypes)) {
3223 $configured['configured'] = TRUE;
3224 if (!$configured['configured']) {
3225 $caseStatuses = CRM_Case_PseudoConstant
::caseStatus('label', FALSE);
3226 if (!empty($caseStatuses)) {
3227 $configured['configured'] = TRUE;
3232 if ($configured['configured']) {
3233 //do check for active case type and case status.
3234 $caseTypes = CRM_Case_PseudoConstant
::caseType();
3235 if (!empty($caseTypes)) {
3236 $caseStatuses = CRM_Case_PseudoConstant
::caseStatus();
3237 if (!empty($caseStatuses)) {
3238 $configured['allowToAddNewCase'] = TRUE;
3242 //do we need to redirect user to case admin.
3243 if (!$configured['allowToAddNewCase'] && $contactId) {
3244 //check for current contact case count.
3245 $currentContatCasesCount = CRM_Case_BAO_Case
::caseCount($contactId);
3246 //redirect user to case admin page.
3247 if (!$currentContatCasesCount) {
3248 $configured['redirectToCaseAdmin'] = TRUE;
3257 * Used during case component enablement and during ugprade
3261 public static function createCaseViews() {
3262 $errorScope = CRM_Core_TemporaryErrorScope
::ignoreException();
3263 $dao = new CRM_Core_DAO();
3265 $sql = self
::createCaseViewsQuery('upcoming');
3267 if (PEAR
::getStaticProperty('DB_DataObject', 'lastError')) {
3271 // Above error doesn't get caught?
3272 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_upcoming");
3273 if (is_null($doublecheck)) {
3277 $sql = self
::createCaseViewsQuery('recent');
3279 if (PEAR
::getStaticProperty('DB_DataObject', 'lastError')) {
3283 // Above error doesn't get caught?
3284 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_recent");
3285 if (is_null($doublecheck)) {
3293 * Helper function, also used by the upgrade in case of error
3295 * @param string $section
3299 public static function createCaseViewsQuery($section = 'upcoming') {
3301 $scheduled_id = CRM_Core_OptionGroup
::getValue('activity_status', 'Scheduled', 'name');
3304 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_upcoming`
3305 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
3306 FROM civicrm_case_activity ca
3307 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
3308 WHERE a.activity_date_time <= DATE_ADD( NOW(), INTERVAL 14 DAY )
3309 AND a.is_current_revision = 1 AND a.is_deleted=0 AND a.status_id = $scheduled_id";
3313 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_recent`
3314 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
3315 FROM civicrm_case_activity ca
3316 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
3317 WHERE a.activity_date_time <= NOW()
3318 AND a.activity_date_time >= DATE_SUB( NOW(), INTERVAL 14 DAY )
3319 AND a.is_current_revision = 1 AND a.is_deleted=0 AND a.status_id <> $scheduled_id";
3326 * Add/copy relationships, when new client is added for a case
3328 * @param int $caseId
3330 * @param int $contactId
3331 * Contact id / new client id.
3335 public static function addCaseRelationships($caseId, $contactId) {
3336 // get the case role / relationships for the case
3337 $caseRelationships = new CRM_Contact_DAO_Relationship();
3338 $caseRelationships->case_id
= $caseId;
3339 $caseRelationships->find();
3340 $relationshipTypes = array();
3342 // make sure we don't add duplicate relationships of same relationship type.
3343 while ($caseRelationships->fetch() && !in_array($caseRelationships->relationship_type_id
, $relationshipTypes)) {
3345 CRM_Core_DAO
::storeValues($caseRelationships, $values);
3347 // add relationship for new client.
3348 $newRelationship = new CRM_Contact_DAO_Relationship();
3349 $newRelationship->copyValues($values);
3350 $newRelationship->id
= NULL;
3351 $newRelationship->case_id
= $caseId;
3352 $newRelationship->contact_id_a
= $contactId;
3353 $newRelationship->end_date
= CRM_Utils_Date
::isoToMysql($caseRelationships->end_date
);
3354 $newRelationship->start_date
= CRM_Utils_Date
::isoToMysql($caseRelationships->start_date
);
3356 // another check to avoid duplicate relationship, in cases where client is removed and re-added again.
3357 if (!$newRelationship->find(TRUE)) {
3358 $newRelationship->save();
3360 $newRelationship->free();
3362 // store relationship type of newly created relationship
3363 $relationshipTypes[] = $caseRelationships->relationship_type_id
;
3368 * Get the list of clients for a case
3370 * @param int $caseId
3373 * associated array with client ids
3375 public static function getCaseClients($caseId) {
3377 $caseContact = new CRM_Case_DAO_CaseContact();
3378 $caseContact->case_id
= $caseId;
3379 $caseContact->find();
3381 while ($caseContact->fetch()) {
3382 $clients[] = $caseContact->contact_id
;
3389 * Get options for a given case field.
3390 * @see CRM_Core_DAO::buildOptions
3392 * @param string $fieldName
3393 * @param string $context
3394 * @see CRM_Core_DAO::buildOptionsContext
3395 * @param array $props
3396 * Whatever is known about this dao object.
3398 * @return array|bool
3400 public static function buildOptions($fieldName, $context = NULL, $props = array()) {
3401 $className = __CLASS__
;
3403 switch ($fieldName) {
3404 // This field is not part of this object but the api supports it
3406 $className = 'CRM_Activity_BAO_Activity';
3409 return CRM_Core_PseudoConstant
::get($className, $fieldName, $params, $context);