Merge pull request #15626 from demeritcowboy/case-pdf-merge-order
[civicrm-core.git] / CRM / Case / BAO / Case.php
1 <?php
2 /*
3 +--------------------------------------------------------------------+
4 | CiviCRM version 5 |
5 +--------------------------------------------------------------------+
6 | Copyright CiviCRM LLC (c) 2004-2019 |
7 +--------------------------------------------------------------------+
8 | This file is a part of CiviCRM. |
9 | |
10 | CiviCRM is free software; you can copy, modify, and distribute it |
11 | under the terms of the GNU Affero General Public License |
12 | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
13 | |
14 | CiviCRM is distributed in the hope that it will be useful, but |
15 | WITHOUT ANY WARRANTY; without even the implied warranty of |
16 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
17 | See the GNU Affero General Public License for more details. |
18 | |
19 | You should have received a copy of the GNU Affero General Public |
20 | License and the CiviCRM Licensing Exception along |
21 | with this program; if not, contact CiviCRM LLC |
22 | at info[AT]civicrm[DOT]org. If you have questions about the |
23 | GNU Affero General Public License or the licensing of CiviCRM, |
24 | see the CiviCRM license FAQ at http://civicrm.org/licensing |
25 +--------------------------------------------------------------------+
26 */
27
28 /**
29 *
30 * @package CRM
31 * @copyright CiviCRM LLC (c) 2004-2019
32 */
33
34 /**
35 * This class contains the functions for Case Management.
36 */
37 class CRM_Case_BAO_Case extends CRM_Case_DAO_Case {
38
39 /**
40 * Static field for all the case information that we can potentially export.
41 *
42 * @var array
43 */
44 public static $_exportableFields = NULL;
45
46 /**
47 * Class constructor.
48 */
49 public function __construct() {
50 parent::__construct();
51 }
52
53 /**
54 * Is CiviCase enabled?
55 *
56 * @return bool
57 */
58 public static function enabled() {
59 $config = CRM_Core_Config::singleton();
60 return in_array('CiviCase', $config->enableComponents);
61 }
62
63 /**
64 * Create a case object.
65 *
66 * The function extracts all the params it needs to initialize the create a
67 * case object. the params array could contain additional unused name/value
68 * pairs
69 *
70 * @param array $params
71 * (reference ) an assoc array of name/value pairs.
72 *
73 * @return CRM_Case_BAO_Case
74 */
75 public static function add(&$params) {
76 $caseDAO = new CRM_Case_DAO_Case();
77 $caseDAO->copyValues($params);
78 $result = $caseDAO->save();
79 // Get other case values (required by XML processor), this adds to $result array
80 $caseDAO->find(TRUE);
81 return $result;
82 }
83
84 /**
85 * Takes an associative array and creates a case object.
86 *
87 * @param array $params
88 * (reference) an assoc array of name/value pairs.
89 *
90 * @return CRM_Case_BAO_Case
91 */
92 public static function &create(&$params) {
93 // CRM-20958 - These fields are managed by MySQL triggers. Watch out for clients resaving stale timestamps.
94 unset($params['created_date']);
95 unset($params['modified_date']);
96 $caseStatus = CRM_Case_PseudoConstant::caseStatus('name');
97 // for resolved case the end date should set to now
98 if (!empty($params['status_id']) && $params['status_id'] == array_search('Closed', $caseStatus)) {
99 $params['end_date'] = date("Ymd");
100 }
101
102 $transaction = new CRM_Core_Transaction();
103
104 if (!empty($params['id'])) {
105 CRM_Utils_Hook::pre('edit', 'Case', $params['id'], $params);
106 }
107 else {
108 CRM_Utils_Hook::pre('create', 'Case', NULL, $params);
109 }
110
111 $case = self::add($params);
112
113 if (!empty($params['custom']) &&
114 is_array($params['custom'])
115 ) {
116 CRM_Core_BAO_CustomValueTable::store($params['custom'], 'civicrm_case', $case->id);
117 }
118
119 if (is_a($case, 'CRM_Core_Error')) {
120 $transaction->rollback();
121 return $case;
122 }
123
124 if (!empty($params['id'])) {
125 CRM_Utils_Hook::post('edit', 'Case', $case->id, $case);
126 }
127 else {
128 CRM_Utils_Hook::post('create', 'Case', $case->id, $case);
129 }
130 $transaction->commit();
131
132 //we are not creating log for case
133 //since case log can be tracked using log for activity.
134 return $case;
135 }
136
137 /**
138 * Process case activity add/delete
139 * takes an associative array and
140 *
141 * @param array $params
142 * (reference ) an assoc array of name/value pairs.
143 *
144 */
145 public static function processCaseActivity(&$params) {
146 $caseActivityDAO = new CRM_Case_DAO_CaseActivity();
147 $caseActivityDAO->activity_id = $params['activity_id'];
148 $caseActivityDAO->case_id = $params['case_id'];
149
150 $caseActivityDAO->find(TRUE);
151 $caseActivityDAO->save();
152 }
153
154 /**
155 * Get the case subject for Activity.
156 *
157 * @param int $activityId
158 * Activity id.
159 *
160 * @return string|null
161 */
162 public static function getCaseSubject($activityId) {
163 $caseActivity = new CRM_Case_DAO_CaseActivity();
164 $caseActivity->activity_id = $activityId;
165 if ($caseActivity->find(TRUE)) {
166 return CRM_Core_DAO::getFieldValue('CRM_Case_BAO_Case', $caseActivity->case_id, 'subject');
167 }
168 return NULL;
169 }
170
171 /**
172 * Get the case type.
173 *
174 * @param int $caseId
175 * @param string $colName
176 *
177 * @return string
178 * case type
179 */
180 public static function getCaseType($caseId, $colName = 'title') {
181 $query = "
182 SELECT civicrm_case_type.{$colName} FROM civicrm_case
183 LEFT JOIN civicrm_case_type ON
184 civicrm_case.case_type_id = civicrm_case_type.id
185 WHERE civicrm_case.id = %1";
186
187 $queryParams = [1 => [$caseId, 'Integer']];
188
189 return CRM_Core_DAO::singleValueQuery($query, $queryParams);
190 }
191
192 /**
193 * Delete the record that are associated with this case.
194 * record are deleted from case
195 *
196 * @param int $caseId
197 * Id of the case to delete.
198 *
199 * @param bool $moveToTrash
200 *
201 * @return bool
202 * is successful
203 */
204 public static function deleteCase($caseId, $moveToTrash = FALSE) {
205 CRM_Utils_Hook::pre('delete', 'Case', $caseId, CRM_Core_DAO::$_nullArray);
206
207 //delete activities
208 $activities = self::getCaseActivityDates($caseId);
209 if ($activities) {
210 foreach ($activities as $value) {
211 CRM_Activity_BAO_Activity::deleteActivity($value, $moveToTrash);
212 }
213 }
214
215 if (!$moveToTrash) {
216 $transaction = new CRM_Core_Transaction();
217 }
218 $case = new CRM_Case_DAO_Case();
219 $case->id = $caseId;
220 if (!$moveToTrash) {
221 $result = $case->delete();
222 $transaction->commit();
223 }
224 else {
225 $result = $case->is_deleted = 1;
226 $case->save();
227 }
228
229 if ($result) {
230 // CRM-7364, disable relationships
231 self::enableDisableCaseRelationships($caseId, FALSE);
232
233 CRM_Utils_Hook::post('delete', 'Case', $caseId, $case);
234
235 // remove case from recent items.
236 $caseRecent = [
237 'id' => $caseId,
238 'type' => 'Case',
239 ];
240 CRM_Utils_Recent::del($caseRecent);
241 return TRUE;
242 }
243
244 return FALSE;
245 }
246
247 /**
248 * Enable disable case related relationships.
249 *
250 * @param int $caseId
251 * Case id.
252 * @param bool $enable
253 * Action.
254 */
255 public static function enableDisableCaseRelationships($caseId, $enable) {
256 $contactIds = self::retrieveContactIdsByCaseId($caseId);
257 if (!empty($contactIds)) {
258 foreach ($contactIds as $cid) {
259 $roles = self::getCaseRoles($cid, $caseId);
260 if (!empty($roles)) {
261 $relationshipIds = implode(',', array_keys($roles));
262 $enable = (int) $enable;
263 $query = "UPDATE civicrm_relationship SET is_active = {$enable}
264 WHERE id IN ( {$relationshipIds} )";
265 CRM_Core_DAO::executeQuery($query);
266 }
267 }
268 }
269 }
270
271 /**
272 * Retrieve contact_id by case_id.
273 *
274 * @param int $caseId
275 * ID of the case.
276 *
277 * @param int $contactID
278 * @param int $startArrayAt This is to support legacy calls to Case.Get API which may rely on the first array index being set to 1
279 *
280 * @return array
281 */
282 public static function retrieveContactIdsByCaseId($caseId, $contactID = NULL, $startArrayAt = 0) {
283 $caseContact = new CRM_Case_DAO_CaseContact();
284 $caseContact->case_id = $caseId;
285 $caseContact->find();
286 $contactArray = [];
287 $count = $startArrayAt;
288 while ($caseContact->fetch()) {
289 if ($contactID != $caseContact->contact_id) {
290 $contactArray[$count] = $caseContact->contact_id;
291 $count++;
292 }
293 }
294
295 return $contactArray;
296 }
297
298 /**
299 * Look up a case using an activity ID.
300 *
301 * @param int $activityId
302 *
303 * @return int, case ID
304 */
305 public static function getCaseIdByActivityId($activityId) {
306 $originalId = CRM_Core_DAO::singleValueQuery(
307 'SELECT original_id FROM civicrm_activity WHERE id = %1',
308 ['1' => [$activityId, 'Integer']]
309 );
310 $caseId = CRM_Core_DAO::singleValueQuery(
311 'SELECT case_id FROM civicrm_case_activity WHERE activity_id in (%1,%2)',
312 [
313 '1' => [$activityId, 'Integer'],
314 '2' => [$originalId ? $originalId : $activityId, 'Integer'],
315 ]
316 );
317 return $caseId;
318 }
319
320 /**
321 * Retrieve contact names by caseId.
322 *
323 * @param int $caseId
324 * ID of the case.
325 *
326 * @return array
327 */
328 public static function getContactNames($caseId) {
329 $contactNames = [];
330 if (!$caseId) {
331 return $contactNames;
332 }
333
334 $query = "
335 SELECT contact_a.sort_name name,
336 contact_a.display_name as display_name,
337 contact_a.id cid,
338 contact_a.birth_date as birth_date,
339 ce.email as email,
340 cp.phone as phone
341 FROM civicrm_contact contact_a
342 LEFT JOIN civicrm_case_contact ON civicrm_case_contact.contact_id = contact_a.id
343 LEFT JOIN civicrm_email ce ON ( ce.contact_id = contact_a.id AND ce.is_primary = 1)
344 LEFT JOIN civicrm_phone cp ON ( cp.contact_id = contact_a.id AND cp.is_primary = 1)
345 WHERE contact_a.is_deleted = 0 AND civicrm_case_contact.case_id = %1
346 ORDER BY civicrm_case_contact.id";
347
348 $dao = CRM_Core_DAO::executeQuery($query,
349 [1 => [$caseId, 'Integer']]
350 );
351 while ($dao->fetch()) {
352 $contactNames[$dao->cid]['contact_id'] = $dao->cid;
353 $contactNames[$dao->cid]['sort_name'] = $dao->name;
354 $contactNames[$dao->cid]['display_name'] = $dao->display_name;
355 $contactNames[$dao->cid]['email'] = $dao->email;
356 $contactNames[$dao->cid]['phone'] = $dao->phone;
357 $contactNames[$dao->cid]['birth_date'] = $dao->birth_date;
358 $contactNames[$dao->cid]['role'] = ts('Client');
359 }
360
361 return $contactNames;
362 }
363
364 /**
365 * Retrieve case_id by contact_id.
366 *
367 * @param int $contactID
368 * @param bool $includeDeleted
369 * Include the deleted cases in result.
370 * @param null $caseType
371 *
372 * @return array
373 */
374 public static function retrieveCaseIdsByContactId($contactID, $includeDeleted = FALSE, $caseType = NULL) {
375 $query = "
376 SELECT ca.id as id
377 FROM civicrm_case_contact cc
378 INNER JOIN civicrm_case ca ON cc.case_id = ca.id
379 ";
380 if (isset($caseType)) {
381 $query .=
382 "INNER JOIN civicrm_case_type ON civicrm_case_type.id = ca.case_type_id
383 WHERE cc.contact_id = %1 AND civicrm_case_type.name = '{$caseType}'";
384 }
385 if (!isset($caseType)) {
386 $query .= "WHERE cc.contact_id = %1";
387 }
388 if (!$includeDeleted) {
389 $query .= " AND ca.is_deleted = 0";
390 }
391
392 $params = [1 => [$contactID, 'Integer']];
393 $dao = CRM_Core_DAO::executeQuery($query, $params);
394
395 $caseArray = [];
396 while ($dao->fetch()) {
397 $caseArray[] = $dao->id;
398 }
399
400 return $caseArray;
401 }
402
403 /**
404 * @param string $type
405 * @param int $userID
406 * @param string $condition
407 *
408 * @return string
409 */
410 public static function getCaseActivityCountQuery($type = 'upcoming', $userID, $condition = NULL) {
411 return sprintf(" SELECT COUNT(*) FROM (%s) temp ", self::getCaseActivityQuery($type, $userID, $condition));
412 }
413
414 /**
415 * @param string $type
416 * @param int $userID
417 * @param string $condition
418 * @param string $limit
419 * @param string $order
420 *
421 * @return string
422 */
423 public static function getCaseActivityQuery($type = 'upcoming', $userID, $condition = NULL, $limit = NULL, $order = NULL) {
424 $selectClauses = [
425 'civicrm_case.id as case_id',
426 'civicrm_case.subject as case_subject',
427 'civicrm_contact.id as contact_id',
428 'civicrm_contact.sort_name as sort_name',
429 'civicrm_phone.phone as phone',
430 'civicrm_contact.contact_type as contact_type',
431 'civicrm_contact.contact_sub_type as contact_sub_type',
432 't_act.activity_type_id as activity_type_id',
433 'civicrm_case.case_type_id as case_type_id',
434 'civicrm_case.status_id as case_status_id',
435 't_act.status_id as status_id',
436 'civicrm_case.start_date as case_start_date',
437 "GROUP_CONCAT(DISTINCT IF(case_relationship.contact_id_b = $userID, case_relation_type.label_a_b, case_relation_type.label_b_a) SEPARATOR ', ') as case_role",
438 't_act.activity_date_time as activity_date_time',
439 't_act.id as activity_id',
440 ];
441
442 $query = CRM_Contact_BAO_Query::appendAnyValueToSelect($selectClauses, 'case_id');
443
444 $query .= <<<HERESQL
445 FROM civicrm_case
446 INNER JOIN civicrm_case_contact ON civicrm_case.id = civicrm_case_contact.case_id
447 INNER JOIN civicrm_contact ON civicrm_case_contact.contact_id = civicrm_contact.id
448 HERESQL;
449
450 switch ($type) {
451 case 'upcoming':
452 case 'recent':
453 // civicrm_view_case_activity_upcoming and
454 // civicrm_view_case_activity_recent are views that show the next
455 // scheduled and most recent not-scheduled activity on each case,
456 // respectively.
457 $query .= <<<HERESQL
458 INNER JOIN civicrm_view_case_activity_$type t_act
459 ON t_act.case_id = civicrm_case.id
460 HERESQL;
461 break;
462
463 case 'any':
464 $query .= <<<HERESQL
465 LEFT JOIN civicrm_case_activity ca4
466 ON civicrm_case.id = ca4.case_id
467 LEFT JOIN civicrm_activity t_act
468 ON t_act.id = ca4.activity_id
469 AND t_act.is_current_revision = 1
470 HERESQL;
471 }
472
473 $query .= <<<HERESQL
474 LEFT JOIN civicrm_phone
475 ON civicrm_phone.contact_id = civicrm_contact.id
476 AND civicrm_phone.is_primary = 1
477 LEFT JOIN civicrm_relationship case_relationship
478 ON ((case_relationship.contact_id_a = civicrm_case_contact.contact_id AND case_relationship.contact_id_b = {$userID})
479 OR (case_relationship.contact_id_b = civicrm_case_contact.contact_id AND case_relationship.contact_id_a = {$userID}))
480 AND case_relationship.is_active
481 AND case_relationship.case_id = civicrm_case.id
482 LEFT JOIN civicrm_relationship_type case_relation_type
483 ON case_relation_type.id = case_relationship.relationship_type_id
484 AND case_relation_type.id = case_relationship.relationship_type_id
485 HERESQL;
486
487 if ($condition) {
488 // CRM-8749 backwards compatibility - callers of this function expect to start $condition with "AND"
489 $query .= " WHERE (1) AND $condition ";
490 }
491 $query .= " GROUP BY case_id ";
492
493 $query .= ($order) ?: ' ORDER BY activity_date_time ASC';
494
495 if ($limit) {
496 $query .= $limit;
497 }
498
499 return $query;
500 }
501
502 /**
503 * Retrieve cases related to particular contact or whole contact used in Dashboard and Tab.
504 *
505 * @param bool $allCases
506 * @param array $params
507 * @param string $context
508 * @param bool $getCount
509 *
510 * @return array
511 * Array of Cases
512 */
513 public static function getCases($allCases = TRUE, $params = [], $context = 'dashboard', $getCount = FALSE) {
514 $condition = NULL;
515 $casesList = [];
516
517 // validate access for own cases.
518 if (!self::accessCiviCase()) {
519 return $getCount ? 0 : $casesList;
520 }
521
522 // Return cached value instead of re-running query
523 if (isset(Civi::$statics[__CLASS__]['totalCount']) && $getCount) {
524 return Civi::$statics[__CLASS__]['totalCount'];
525 }
526
527 $type = CRM_Utils_Array::value('type', $params, 'upcoming');
528 $userID = CRM_Core_Session::singleton()->get('userID');
529
530 // validate access for all cases.
531 if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) {
532 $allCases = FALSE;
533 }
534
535 $whereClauses = ['civicrm_case.is_deleted = 0 AND civicrm_contact.is_deleted <> 1'];
536
537 if (!$allCases) {
538 $whereClauses[] = "(case_relationship.contact_id_b = {$userID} OR case_relationship.contact_id_a = {$userID})";
539 $whereClauses[] = 'case_relationship.is_active';
540 }
541 if (empty($params['status_id']) && ($type == 'upcoming' || $type == 'any')) {
542 $whereClauses[] = "civicrm_case.status_id != " . CRM_Core_PseudoConstant::getKey('CRM_Case_BAO_Case', 'case_status_id', 'Closed');
543 }
544
545 foreach (['case_type_id', 'status_id'] as $column) {
546 if (!empty($params[$column])) {
547 $whereClauses[] = sprintf("civicrm_case.%s IN (%s)", $column, $params[$column]);
548 }
549 }
550 $condition = implode(' AND ', $whereClauses);
551
552 Civi::$statics[__CLASS__]['totalCount'] = $totalCount = CRM_Core_DAO::singleValueQuery(self::getCaseActivityCountQuery($type, $userID, $condition));
553 if ($getCount) {
554 return $totalCount;
555 }
556 $casesList['total'] = $totalCount;
557
558 $limit = '';
559 if (!empty($params['rp'])) {
560 $params['offset'] = ($params['page'] - 1) * $params['rp'];
561 $params['rowCount'] = $params['rp'];
562 if (!empty($params['rowCount']) && $params['rowCount'] > 0) {
563 $limit = " LIMIT {$params['offset']}, {$params['rowCount']} ";
564 }
565 }
566
567 $order = NULL;
568 if (!empty($params['sortBy'])) {
569 if (strstr($params['sortBy'], 'date ')) {
570 $params['sortBy'] = str_replace('date', 'activity_date_time', $params['sortBy']);
571 }
572 $order = "ORDER BY " . $params['sortBy'];
573 }
574
575 $query = self::getCaseActivityQuery($type, $userID, $condition, $limit, $order);
576 $result = CRM_Core_DAO::executeQuery($query);
577
578 // we're going to use the usual actions, so doesn't make sense to duplicate definitions
579 $actions = CRM_Case_Selector_Search::links();
580
581 // check is the user has view/edit signer permission
582 $permissions = [CRM_Core_Permission::VIEW];
583 if (CRM_Core_Permission::check('access all cases and activities') ||
584 (!$allCases && CRM_Core_Permission::check('access my cases and activities'))
585 ) {
586 $permissions[] = CRM_Core_Permission::EDIT;
587 }
588 if (CRM_Core_Permission::check('delete in CiviCase')) {
589 $permissions[] = CRM_Core_Permission::DELETE;
590 }
591 $mask = CRM_Core_Action::mask($permissions);
592
593 // Pseudoconstants to populate labels
594 $caseStatuses = CRM_Case_PseudoConstant::caseStatus('label', FALSE);
595 $caseTypes = CRM_Case_PseudoConstant::caseType('name');
596 $caseTypeTitles = CRM_Case_PseudoConstant::caseType('title', FALSE);
597 $activityTypeLabels = CRM_Activity_BAO_Activity::buildOptions('activity_type_id');
598
599 foreach ($result->fetchAll() as $case) {
600 $key = $case['case_id'];
601 $casesList[$key] = [];
602 $casesList[$key]['DT_RowId'] = $case['case_id'];
603 $casesList[$key]['DT_RowAttr'] = ['data-entity' => 'case', 'data-id' => $case['case_id']];
604 $casesList[$key]['DT_RowClass'] = "crm-entity";
605
606 $casesList[$key]['activity_list'] = sprintf('<a title="%s" class="crm-expand-row" href="%s"></a>',
607 ts('Activities'),
608 CRM_Utils_System::url('civicrm/case/details', ['caseId' => $case['case_id'], 'cid' => $case['contact_id'], 'type' => $type])
609 );
610
611 $phone = empty($case['phone']) ? '' : '<br /><span class="description">' . $case['phone'] . '</span>';
612 $casesList[$key]['contact_id'] = sprintf('<a href="%s">%s</a>%s<br /><span class="description">%s: %d</span>',
613 CRM_Utils_System::url('civicrm/contact/view', ['cid' => $case['contact_id']]),
614 $case['sort_name'],
615 $phone,
616 ts('Case ID'),
617 $case['case_id']
618 );
619 $casesList[$key]['subject'] = $case['case_subject'];
620 $casesList[$key]['case_status'] = CRM_Utils_Array::value($case['case_status_id'], $caseStatuses);
621 if ($case['case_status_id'] == CRM_Case_PseudoConstant::getKey('CRM_Case_BAO_Case', 'case_status_id', 'Urgent')) {
622 $casesList[$key]['case_status'] = sprintf('<strong>%s</strong>', strtoupper($casesList[$key]['case_status']));
623 }
624 $casesList[$key]['case_type'] = CRM_Utils_Array::value($case['case_type_id'], $caseTypeTitles);
625 $casesList[$key]['case_role'] = CRM_Utils_Array::value('case_role', $case, '---');
626 $casesList[$key]['manager'] = self::getCaseManagerContact($caseTypes[$case['case_type_id']], $case['case_id']);
627
628 $casesList[$key]['date'] = CRM_Utils_Array::value($case['activity_type_id'], $activityTypeLabels);
629 if ($actId = CRM_Utils_Array::value('activity_id', $case)) {
630 if (self::checkPermission($actId, 'view', $case['activity_type_id'], $userID)) {
631 if ($type == 'recent') {
632 $casesList[$key]['date'] = sprintf('<a class="action-item crm-hover-button" href="%s" title="%s">%s</a>',
633 CRM_Utils_System::url('civicrm/case/activity/view', ['reset' => 1, 'cid' => $case['contact_id'], 'aid' => $case['activity_id']]),
634 ts('View activity'),
635 CRM_Utils_Array::value($case['activity_type_id'], $activityTypeLabels)
636 );
637 }
638 else {
639 $status = CRM_Utils_Date::overdue($case['activity_date_time']) ? 'status-overdue' : 'status-scheduled';
640 $casesList[$key]['date'] = sprintf('<a class="crm-popup %s" href="%s" title="%s">%s</a> &nbsp;&nbsp;',
641 $status,
642 CRM_Utils_System::url('civicrm/case/activity/view', ['reset' => 1, 'cid' => $case['contact_id'], 'aid' => $case['activity_id']]),
643 ts('View activity'),
644 CRM_Utils_Array::value($case['activity_type_id'], $activityTypeLabels)
645 );
646 }
647 }
648 if (isset($case['activity_type_id']) && self::checkPermission($actId, 'edit', $case['activity_type_id'], $userID)) {
649 $casesList[$key]['date'] .= sprintf('<a class="action-item crm-hover-button" href="%s" title="%s"><i class="crm-i fa-pencil"></i></a>',
650 CRM_Utils_System::url('civicrm/case/activity', ['reset' => 1, 'cid' => $case['contact_id'], 'caseid' => $case['case_id'], 'action' => 'update', 'id' => $actId]),
651 ts('Edit activity')
652 );
653 }
654 }
655 $casesList[$key]['date'] .= "<br/>" . CRM_Utils_Date::customFormat($case['activity_date_time']);
656 $casesList[$key]['links'] = CRM_Core_Action::formLink($actions['primaryActions'], $mask,
657 [
658 'id' => $case['case_id'],
659 'cid' => $case['contact_id'],
660 'cxt' => $context,
661 ],
662 ts('more'),
663 FALSE,
664 'case.actions.primary',
665 'Case',
666 $case['case_id']
667 );
668 }
669
670 return $casesList;
671 }
672
673 /**
674 * Get the summary of cases counts by type and status.
675 *
676 * @param bool $allCases
677 *
678 * @return array
679 */
680 public static function getCasesSummary($allCases = TRUE) {
681 $caseSummary = [];
682
683 //validate access for civicase.
684 if (!self::accessCiviCase()) {
685 return $caseSummary;
686 }
687
688 $userID = CRM_Core_Session::singleton()->get('userID');
689
690 //validate access for all cases.
691 if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) {
692 $allCases = FALSE;
693 }
694
695 $caseTypes = CRM_Case_PseudoConstant::caseType();
696 $caseStatuses = CRM_Case_PseudoConstant::caseStatus();
697 $caseTypes = array_flip($caseTypes);
698
699 // get statuses as headers for the table
700 $url = CRM_Utils_System::url('civicrm/case/search', "reset=1&force=1&all=1&status=");
701 foreach ($caseStatuses as $key => $name) {
702 $caseSummary['headers'][$key]['status'] = $name;
703 $caseSummary['headers'][$key]['url'] = $url . $key;
704 }
705
706 // build rows with actual data
707 $rows = [];
708 $myGroupByClause = $mySelectClause = $myCaseFromClause = $myCaseWhereClauseA = $myCaseWhereClauseB = '';
709
710 if ($allCases) {
711 $userID = 'null';
712 $all = 1;
713 $case_owner = 1;
714 $myGroupByClauseB = ' GROUP BY civicrm_case.id';
715 }
716 else {
717 $all = 0;
718 $case_owner = 2;
719 $myCaseWhereClauseA = " AND case_relationship.contact_id_a = {$userID} AND case_relationship.is_active ";
720 $myGroupByClauseA = " GROUP BY CONCAT(civicrm_case.id,'-',case_relationship.contact_id_a)";
721 $myCaseWhereClauseB = " AND case_relationship.contact_id_b = {$userID} AND case_relationship.is_active ";
722 $myGroupByClauseB = " GROUP BY CONCAT(civicrm_case.id,'-',case_relationship.contact_id_b)";
723 }
724 $myGroupByClauseB .= ", case_status.label, status_id, case_type_id, civicrm_case.id";
725 $myGroupByClauseA = $myGroupByClauseB;
726 // FIXME: This query could be a lot more efficient if it used COUNT() instead of returning all rows and then counting them with php
727 $query = "
728 SELECT civicrm_case.id, case_status.label AS case_status, status_id, civicrm_case_type.title AS case_type,
729 case_type_id, case_relationship.contact_id_b as case_contact
730 FROM civicrm_case
731 INNER JOIN civicrm_case_contact cc on cc.case_id = civicrm_case.id
732 LEFT JOIN civicrm_case_type ON civicrm_case.case_type_id = civicrm_case_type.id
733 LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' )
734 LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value
735 AND option_group_case_status.id = case_status.option_group_id )
736 LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id
737 AND case_relationship.contact_id_b = {$userID} AND case_relationship.is_active )
738 WHERE is_deleted = 0 AND cc.contact_id IN (SELECT id FROM civicrm_contact WHERE is_deleted <> 1)
739 {$myCaseWhereClauseB} {$myGroupByClauseB}
740 UNION
741 SELECT civicrm_case.id, case_status.label AS case_status, status_id, civicrm_case_type.title AS case_type,
742 case_type_id, case_relationship.contact_id_a as case_contact
743 FROM civicrm_case
744 INNER JOIN civicrm_case_contact cc on cc.case_id = civicrm_case.id
745 LEFT JOIN civicrm_case_type ON civicrm_case.case_type_id = civicrm_case_type.id
746 LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' )
747 LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value
748 AND option_group_case_status.id = case_status.option_group_id )
749 LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id
750 AND case_relationship.contact_id_a = {$userID})
751 WHERE is_deleted = 0 AND cc.contact_id IN (SELECT id FROM civicrm_contact WHERE is_deleted <> 1)
752 {$myCaseWhereClauseA} {$myGroupByClauseA}";
753
754 $res = CRM_Core_DAO::executeQuery($query);
755 while ($res->fetch()) {
756 if (!empty($rows[$res->case_type]) && !empty($rows[$res->case_type][$res->case_status])) {
757 $rows[$res->case_type][$res->case_status]['count'] = $rows[$res->case_type][$res->case_status]['count'] + 1;
758 }
759 else {
760 $rows[$res->case_type][$res->case_status] = [
761 'count' => 1,
762 'url' => CRM_Utils_System::url('civicrm/case/search',
763 "reset=1&force=1&status={$res->status_id}&type={$res->case_type_id}&case_owner={$case_owner}"
764 ),
765 ];
766 }
767 }
768 $caseSummary['rows'] = array_merge($caseTypes, $rows);
769
770 return $caseSummary;
771 }
772
773 /**
774 * Get Case roles.
775 *
776 * @param int $contactID
777 * Contact id.
778 * @param int $caseID
779 * Case id.
780 * @param int $relationshipID
781 * @param bool $activeOnly
782 *
783 * @return array
784 * case role / relationships
785 *
786 */
787 public static function getCaseRoles($contactID, $caseID, $relationshipID = NULL, $activeOnly = TRUE) {
788 $query = '
789 SELECT rel.id as civicrm_relationship_id,
790 con.sort_name as sort_name,
791 civicrm_email.email as email,
792 civicrm_phone.phone as phone,
793 con.id as civicrm_contact_id,
794 IF(rel.contact_id_a = %1, civicrm_relationship_type.label_a_b, civicrm_relationship_type.label_b_a) as relation,
795 civicrm_relationship_type.id as relation_type,
796 IF(rel.contact_id_a = %1, "a_b", "b_a") as relationship_direction
797 FROM civicrm_relationship rel
798 INNER JOIN civicrm_relationship_type ON rel.relationship_type_id = civicrm_relationship_type.id
799 INNER JOIN civicrm_contact con ON ((con.id <> %1 AND con.id IN (rel.contact_id_a, rel.contact_id_b)) OR (con.id = %1 AND rel.contact_id_b = rel.contact_id_a AND rel.contact_id_a = %1 AND rel.is_active))
800 LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = con.id AND civicrm_phone.is_primary = 1)
801 LEFT JOIN civicrm_email ON (civicrm_email.contact_id = con.id AND civicrm_email.is_primary = 1)
802 WHERE (rel.contact_id_a = %1 OR rel.contact_id_b = %1) AND rel.case_id = %2
803 AND con.is_deleted = 0';
804
805 if ($activeOnly) {
806 $query .= ' AND rel.is_active = 1 AND (rel.end_date IS NULL OR rel.end_date > NOW())';
807 }
808
809 $params = [
810 1 => [$contactID, 'Positive'],
811 2 => [$caseID, 'Positive'],
812 ];
813
814 if ($relationshipID) {
815 $query .= ' AND rel.id = %3 ';
816 $params[3] = [$relationshipID, 'Integer'];
817 }
818 $dao = CRM_Core_DAO::executeQuery($query, $params);
819
820 $values = [];
821 while ($dao->fetch()) {
822 $rid = $dao->civicrm_relationship_id;
823 $values[$rid]['cid'] = $dao->civicrm_contact_id;
824 $values[$rid]['relation'] = $dao->relation;
825 $values[$rid]['name'] = $dao->sort_name;
826 $values[$rid]['email'] = $dao->email;
827 $values[$rid]['phone'] = $dao->phone;
828 $values[$rid]['relation_type'] = $dao->relation_type;
829 $values[$rid]['rel_id'] = $dao->civicrm_relationship_id;
830 $values[$rid]['client_id'] = $contactID;
831 $values[$rid]['relationship_direction'] = $dao->relationship_direction;
832 }
833
834 return $values;
835 }
836
837 /**
838 * Get Case Activities.
839 *
840 * @param int $caseID
841 * Case id.
842 * @param array $params
843 * Posted params.
844 * @param int $contactID
845 * Contact id.
846 *
847 * @param null $context
848 * @param int $userID
849 * @param null $type (deprecated)
850 *
851 * @return array
852 * Array of case activities
853 *
854 */
855 public static function getCaseActivity($caseID, &$params, $contactID, $context = NULL, $userID = NULL, $type = NULL) {
856 $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
857 $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
858 $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
859 $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
860
861 // CRM-5081 - formatting the dates to omit seconds.
862 // Note the 00 in the date format string is needed otherwise later on it thinks scheduled ones are overdue.
863 $select = "
864 SELECT SQL_CALC_FOUND_ROWS COUNT(ca.id) AS ismultiple,
865 ca.id AS id,
866 ca.activity_type_id AS type,
867 ca.activity_type_id AS activity_type_id,
868 tcc.sort_name AS target_contact_name,
869 tcc.id AS target_contact_id,
870 scc.sort_name AS source_contact_name,
871 scc.id AS source_contact_id,
872 acc.sort_name AS assignee_contact_name,
873 acc.id AS assignee_contact_id,
874 DATE_FORMAT(
875 IF(ca.activity_date_time < NOW() AND ca.status_id=ov.value,
876 ca.activity_date_time,
877 DATE_ADD(NOW(), INTERVAL 1 YEAR)
878 ), '%Y%m%d%H%i00') AS overdue_date,
879 DATE_FORMAT(ca.activity_date_time, '%Y%m%d%H%i00') AS display_date,
880 ca.status_id AS status,
881 ca.subject AS subject,
882 ca.is_deleted AS deleted,
883 ca.priority_id AS priority,
884 ca.weight AS weight,
885 GROUP_CONCAT(ef.file_id) AS attachment_ids ";
886
887 $from = "
888 FROM civicrm_case_activity cca
889 INNER JOIN civicrm_activity ca
890 ON ca.id = cca.activity_id
891 INNER JOIN civicrm_activity_contact cas
892 ON cas.activity_id = ca.id
893 AND cas.record_type_id = {$sourceID}
894 INNER JOIN civicrm_contact scc
895 ON scc.id = cas.contact_id
896 LEFT JOIN civicrm_activity_contact caa
897 ON caa.activity_id = ca.id
898 AND caa.record_type_id = {$assigneeID}
899 LEFT JOIN civicrm_contact acc
900 ON acc.id = caa.contact_id
901 LEFT JOIN civicrm_activity_contact cat
902 ON cat.activity_id = ca.id
903 AND cat.record_type_id = {$targetID}
904 LEFT JOIN civicrm_contact tcc
905 ON tcc.id = cat.contact_id
906 INNER JOIN civicrm_option_group cog
907 ON cog.name = 'activity_type'
908 INNER JOIN civicrm_option_value cov
909 ON cov.option_group_id = cog.id
910 AND cov.value = ca.activity_type_id
911 AND cov.is_active = 1
912 LEFT JOIN civicrm_entity_file ef
913 ON ef.entity_table = 'civicrm_activity'
914 AND ef.entity_id = ca.id
915 LEFT OUTER JOIN civicrm_option_group og
916 ON og.name = 'activity_status'
917 LEFT OUTER JOIN civicrm_option_value ov
918 ON ov.option_group_id=og.id
919 AND ov.name = 'Scheduled'";
920
921 $where = '
922 WHERE cca.case_id= %1
923 AND ca.is_current_revision = 1';
924
925 if (!empty($params['source_contact_id'])) {
926 $where .= "
927 AND cas.contact_id = " . CRM_Utils_Type::escape($params['source_contact_id'], 'Integer');
928 }
929
930 if (!empty($params['status_id'])) {
931 $where .= "
932 AND ca.status_id = " . CRM_Utils_Type::escape($params['status_id'], 'Integer');
933 }
934
935 if (!empty($params['activity_deleted'])) {
936 $where .= "
937 AND ca.is_deleted = 1";
938 }
939 else {
940 $where .= "
941 AND ca.is_deleted = 0";
942 }
943
944 if (!empty($params['activity_type_id'])) {
945 $where .= "
946 AND ca.activity_type_id = " . CRM_Utils_Type::escape($params['activity_type_id'], 'Integer');
947 }
948
949 if (!empty($params['activity_date_low'])) {
950 $fromActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_low']), 'Date');
951 }
952 if (!empty($fromActivityDate)) {
953 $where .= "
954 AND ca.activity_date_time >= '{$fromActivityDate}'";
955 }
956
957 if (!empty($params['activity_date_high'])) {
958 $toActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_high']), 'Date');
959 $toActivityDate = $toActivityDate ? $toActivityDate + 235959 : NULL;
960 }
961 if (!empty($toActivityDate)) {
962 $where .= "
963 AND ca.activity_date_time <= '{$toActivityDate}'";
964 }
965
966 $groupBy = "
967 GROUP BY ca.id, tcc.id, scc.id, acc.id, ov.value";
968
969 $sortBy = CRM_Utils_Array::value('sortBy', $params);
970 if (!$sortBy) {
971 // CRM-5081 - added id to act like creation date
972 $orderBy = "
973 ORDER BY overdue_date ASC, display_date DESC, weight DESC";
974 }
975 else {
976 $sortBy = CRM_Utils_Type::escape($sortBy, 'String');
977 $orderBy = " ORDER BY $sortBy ";
978 }
979
980 $page = CRM_Utils_Array::value('page', $params);
981 $rp = CRM_Utils_Array::value('rp', $params);
982
983 if (!$page) {
984 $page = 1;
985 }
986 if (!$rp) {
987 $rp = 10;
988 }
989 $start = (($page - 1) * $rp);
990 $limit = " LIMIT $start, $rp";
991
992 $query = $select . $from . $where . $groupBy . $orderBy . $limit;
993 $queryParams = [1 => [$caseID, 'Integer']];
994
995 $dao = CRM_Core_DAO::executeQuery($query, $queryParams);
996 $caseCount = CRM_Core_DAO::singleValueQuery('SELECT FOUND_ROWS()');
997
998 $activityTypes = CRM_Case_PseudoConstant::caseActivityType(FALSE, TRUE);
999
1000 $compStatusValues = array_keys(
1001 CRM_Activity_BAO_Activity::getStatusesByType(CRM_Activity_BAO_Activity::COMPLETED) +
1002 CRM_Activity_BAO_Activity::getStatusesByType(CRM_Activity_BAO_Activity::CANCELLED)
1003 );
1004
1005 if (!$userID) {
1006 $userID = CRM_Core_Session::getLoggedInContactID();
1007 }
1008
1009 $caseActivities = [];
1010
1011 while ($dao->fetch()) {
1012 $caseActivityId = $dao->id;
1013
1014 //Do we have permission to access given case activity record.
1015 if (!self::checkPermission($caseActivityId, 'view', $dao->activity_type_id, $userID)) {
1016 continue;
1017 }
1018
1019 $caseActivities[$caseActivityId]['DT_RowId'] = $caseActivityId;
1020 //Add classes to the row, via DataTables syntax
1021 $caseActivities[$caseActivityId]['DT_RowClass'] = "crm-entity status-id-$dao->status";
1022
1023 if (CRM_Utils_Array::crmInArray($dao->status, $compStatusValues)) {
1024 $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-completed";
1025 }
1026 else {
1027 if (CRM_Utils_Date::overdue($dao->display_date)) {
1028 $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-overdue";
1029 }
1030 else {
1031 $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-scheduled";
1032 }
1033 }
1034
1035 if (!empty($dao->priority)) {
1036 if ($dao->priority == CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'priority_id', 'Urgent')) {
1037 $caseActivities[$caseActivityId]['DT_RowClass'] .= " priority-urgent ";
1038 }
1039 elseif ($dao->priority == CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'priority_id', 'Low')) {
1040 $caseActivities[$caseActivityId]['DT_RowClass'] .= " priority-low ";
1041 }
1042 }
1043
1044 //Add data to the row for inline editing, via DataTable syntax
1045 $caseActivities[$caseActivityId]['DT_RowAttr'] = [];
1046 $caseActivities[$caseActivityId]['DT_RowAttr']['data-entity'] = 'activity';
1047 $caseActivities[$caseActivityId]['DT_RowAttr']['data-id'] = $caseActivityId;
1048
1049 //Activity Date and Time
1050 $caseActivities[$caseActivityId]['activity_date_time'] = CRM_Utils_Date::customFormat($dao->display_date);
1051
1052 //Activity Subject
1053 $caseActivities[$caseActivityId]['subject'] = $dao->subject;
1054
1055 //Activity Type
1056 $caseActivities[$caseActivityId]['type'] = (!empty($activityTypes[$dao->type]['icon']) ? '<span class="crm-i ' . $activityTypes[$dao->type]['icon'] . '"></span> ' : '')
1057 . $activityTypes[$dao->type]['label'];
1058
1059 // Activity Target (With Contact) (There can be more than one)
1060 $targetContact = self::formatContactLink($dao->target_contact_id, $dao->target_contact_name);
1061 if (empty($caseActivities[$caseActivityId]['target_contact_name'])) {
1062 $caseActivities[$caseActivityId]['target_contact_name'] = $targetContact;
1063 }
1064 else {
1065 if (strpos($caseActivities[$caseActivityId]['target_contact_name'], $targetContact) === FALSE) {
1066 $caseActivities[$caseActivityId]['target_contact_name'] .= '; ' . $targetContact;
1067 }
1068 }
1069
1070 // Activity Source Contact (Reporter) (There can only be one)
1071 $sourceContact = self::formatContactLink($dao->source_contact_id, $dao->source_contact_name);
1072 $caseActivities[$caseActivityId]['source_contact_name'] = $sourceContact;
1073
1074 // Activity Assignee (There can be more than one)
1075 $assigneeContact = self::formatContactLink($dao->assignee_contact_id, $dao->assignee_contact_name);
1076 if (empty($caseActivities[$caseActivityId]['assignee_contact_name'])) {
1077 $caseActivities[$caseActivityId]['assignee_contact_name'] = $assigneeContact;
1078 }
1079 else {
1080 if (strpos($caseActivities[$caseActivityId]['assignee_contact_name'], $assigneeContact) === FALSE) {
1081 $caseActivities[$caseActivityId]['assignee_contact_name'] .= '; ' . $assigneeContact;
1082 }
1083 }
1084
1085 // Activity Status Label for Case activities list
1086 $deleted = '';
1087 if ($dao->deleted) {
1088 $deleted = '<br /> ' . ts('(deleted)');
1089 }
1090 $caseActivities[$caseActivityId]['status_id'] = CRM_Core_PseudoConstant::getLabel('CRM_Activity_BAO_Activity', 'activity_status_id', $dao->status) . $deleted;
1091 // if there are file attachments we will return how many
1092 if (!empty($dao->attachment_ids)) {
1093 $attachmentIDs = array_unique(explode(',', $dao->attachment_ids));
1094 $caseActivity['no_attachments'] = count($attachmentIDs);
1095 }
1096
1097 $caseActivities[$caseActivityId]['links'] = CRM_Case_Selector_Search::addCaseActivityLinks($caseID, $contactID, $userID, $context, $dao);
1098 }
1099
1100 $caseActivitiesDT = [];
1101 $caseActivitiesDT['data'] = array_values($caseActivities);
1102 $caseActivitiesDT['recordsTotal'] = $caseCount;
1103 $caseActivitiesDT['recordsFiltered'] = $caseCount;
1104
1105 return $caseActivitiesDT;
1106 }
1107
1108 /**
1109 * Helper function to generate a formatted contact link/name for display in the Case activities tab
1110 *
1111 * @param $contactId
1112 * @param $contactName
1113 *
1114 * @return string
1115 */
1116 private static function formatContactLink($contactId, $contactName) {
1117 if (empty($contactId)) {
1118 return NULL;
1119 }
1120
1121 $hasViewContact = CRM_Contact_BAO_Contact_Permission::allow($contactId);
1122
1123 if ($hasViewContact) {
1124 $contactViewUrl = CRM_Utils_System::url("civicrm/contact/view", "reset=1&cid={$contactId}");
1125 return "<a href=\"{$contactViewUrl}\">" . $contactName . "</a>";
1126 }
1127 else {
1128 return $contactName;
1129 }
1130 }
1131
1132 /**
1133 * Get Case Related Contacts.
1134 *
1135 * @param int $caseID
1136 * Case id.
1137 * @param bool $includeDetails
1138 * If true include details of contacts.
1139 *
1140 * @return array
1141 * array of return properties
1142 *
1143 */
1144 public static function getRelatedContacts($caseID, $includeDetails = TRUE) {
1145 $caseRoles = [];
1146 if ($includeDetails) {
1147 $caseInfo = civicrm_api3('Case', 'getsingle', [
1148 'id' => $caseID,
1149 // Most efficient way of retrieving definition is to also include case type id and name so the api doesn't have to look it up separately
1150 'return' => ['case_type_id', 'case_type_id.name', 'case_type_id.definition', 'contact_id'],
1151 ]);
1152 if (!empty($caseInfo['case_type_id.definition']['caseRoles'])) {
1153 $caseRoles = CRM_Utils_Array::rekey($caseInfo['case_type_id.definition']['caseRoles'], 'name');
1154 }
1155 }
1156
1157 $values = [];
1158 $query = <<<HERESQL
1159 SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, cr.relationship_type_id, crt.label_b_a as role, crt.name_b_a as role_name, ce.email, cp.phone
1160 FROM civicrm_relationship cr
1161 JOIN civicrm_relationship_type crt
1162 ON crt.id = cr.relationship_type_id
1163 JOIN civicrm_contact cc
1164 ON cc.id = cr.contact_id_a
1165 AND cc.is_deleted <> 1
1166 LEFT JOIN civicrm_email ce
1167 ON ce.contact_id = cc.id
1168 AND ce.is_primary= 1
1169 LEFT JOIN civicrm_phone cp
1170 ON cp.contact_id = cc.id
1171 AND cp.is_primary= 1
1172 WHERE cr.case_id = %1
1173 AND cr.is_active
1174 AND cc.id NOT IN (%2)
1175 UNION
1176 SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, cr.relationship_type_id, crt.label_a_b as role, crt.name_a_b as role_name, ce.email, cp.phone
1177 FROM civicrm_relationship cr
1178 JOIN civicrm_relationship_type crt
1179 ON crt.id = cr.relationship_type_id
1180 JOIN civicrm_contact cc
1181 ON cc.id = cr.contact_id_b
1182 AND cc.is_deleted <> 1
1183 LEFT JOIN civicrm_email ce
1184 ON ce.contact_id = cc.id
1185 AND ce.is_primary= 1
1186 LEFT JOIN civicrm_phone cp
1187 ON cp.contact_id = cc.id
1188 AND cp.is_primary= 1
1189 WHERE cr.case_id = %1
1190 AND cr.is_active
1191 AND cc.id NOT IN (%2)
1192 HERESQL;
1193 $params = [
1194 1 => [$caseID, 'Integer'],
1195 2 => [implode(',', $caseInfo['client_id']), 'String'],
1196 ];
1197 $dao = CRM_Core_DAO::executeQuery($query, $params);
1198
1199 while ($dao->fetch()) {
1200 if (!$includeDetails) {
1201 $values[$dao->id] = 1;
1202 }
1203 else {
1204 $details = [
1205 'contact_id' => $dao->id,
1206 'display_name' => $dao->name,
1207 'sort_name' => $dao->sort_name,
1208 'relationship_type_id' => $dao->relationship_type_id,
1209 'role' => $dao->role,
1210 'email' => $dao->email,
1211 'phone' => $dao->phone,
1212 ];
1213 // Add more info about the role (creator, manager)
1214 $role = CRM_Utils_Array::value($dao->role_name, $caseRoles);
1215 if ($role) {
1216 unset($role['name']);
1217 $details += $role;
1218 }
1219 $values[] = $details;
1220 }
1221 }
1222
1223 return $values;
1224 }
1225
1226 /**
1227 * Send e-mail copy of activity
1228 *
1229 * @param int $clientId
1230 * @param int $activityId
1231 * Activity Id.
1232 * @param array $contacts
1233 * Array of related contact.
1234 *
1235 * @param null $attachments
1236 * @param int $caseId
1237 *
1238 * @return bool |array
1239 */
1240 public static function sendActivityCopy($clientId, $activityId, $contacts, $attachments = NULL, $caseId) {
1241 if (!$activityId) {
1242 return FALSE;
1243 }
1244
1245 $tplParams = $activityInfo = [];
1246 $activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
1247 // If it's a case activity
1248 if ($caseId) {
1249 $nonCaseActivityTypes = CRM_Core_PseudoConstant::activityType();
1250 if (!empty($nonCaseActivityTypes[$activityTypeId])) {
1251 $anyActivity = TRUE;
1252 }
1253 else {
1254 $anyActivity = FALSE;
1255 }
1256 $tplParams['isCaseActivity'] = 1;
1257 $tplParams['client_id'] = $clientId;
1258 }
1259 else {
1260 $anyActivity = TRUE;
1261 }
1262
1263 $xmlProcessorProcess = new CRM_Case_XMLProcessor_Process();
1264 $isRedact = $xmlProcessorProcess->getRedactActivityEmail();
1265
1266 $xmlProcessorReport = new CRM_Case_XMLProcessor_Report();
1267
1268 $activityInfo = $xmlProcessorReport->getActivityInfo($clientId, $activityId, $anyActivity, $isRedact);
1269 if ($caseId) {
1270 $activityInfo['fields'][] = ['label' => 'Case ID', 'type' => 'String', 'value' => $caseId];
1271 }
1272 $tplParams['activityTypeName'] = CRM_Core_PseudoConstant::getLabel('CRM_Activity_DAO_Activity', 'activity_type_id', $activityTypeId);
1273 $tplParams['activity'] = $activityInfo;
1274 foreach ($tplParams['activity']['fields'] as $k => $val) {
1275 if (CRM_Utils_Array::value('label', $val) == ts('Subject')) {
1276 $activitySubject = $val['value'];
1277 break;
1278 }
1279 }
1280 $session = CRM_Core_Session::singleton();
1281 // CRM-8926 If user is not logged in, use the activity creator as userID
1282 if (!($userID = $session->get('userID'))) {
1283 $userID = CRM_Activity_BAO_Activity::getSourceContactID($activityId);
1284 }
1285
1286 //also create activities simultaneously of this copy.
1287 $activityParams = [];
1288
1289 $activityParams['source_record_id'] = $activityId;
1290 $activityParams['source_contact_id'] = $userID;
1291 $activityParams['activity_type_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'activity_type_id', 'Email');
1292 $activityParams['activity_date_time'] = date('YmdHis');
1293 $activityParams['status_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'activity_status_id', 'Completed');
1294 $activityParams['medium_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'encounter_medium', 'email');
1295 $activityParams['case_id'] = $caseId;
1296 $activityParams['is_auto'] = 0;
1297 $activityParams['target_id'] = $clientId;
1298
1299 $tplParams['activitySubject'] = $activitySubject;
1300
1301 // if it’s a case activity, add hashed id to the template (CRM-5916)
1302 if ($caseId) {
1303 $tplParams['idHash'] = substr(sha1(CIVICRM_SITE_KEY . $caseId), 0, 7);
1304 }
1305
1306 $result = [];
1307 // CRM-20308 get receiptFrom defaults see https://issues.civicrm.org/jira/browse/CRM-20308
1308 $receiptFrom = self::getReceiptFrom($activityId);
1309
1310 $recordedActivityParams = [];
1311
1312 foreach ($contacts as $mail => $info) {
1313 $tplParams['contact'] = $info;
1314 self::buildPermissionLinks($tplParams, $activityParams);
1315
1316 $displayName = CRM_Utils_Array::value('display_name', $info);
1317
1318 list($result[CRM_Utils_Array::value('contact_id', $info)], $subject, $message, $html) = CRM_Core_BAO_MessageTemplate::sendTemplate(
1319 [
1320 'groupName' => 'msg_tpl_workflow_case',
1321 'valueName' => 'case_activity',
1322 'contactId' => CRM_Utils_Array::value('contact_id', $info),
1323 'tplParams' => $tplParams,
1324 'from' => $receiptFrom,
1325 'toName' => $displayName,
1326 'toEmail' => $mail,
1327 'attachments' => $attachments,
1328 ]
1329 );
1330
1331 $activityParams['subject'] = ts('%1 - copy sent to %2', [1 => $activitySubject, 2 => $displayName]);
1332 $activityParams['details'] = $message;
1333
1334 if (!empty($result[$info['contact_id']])) {
1335 /*
1336 * Really only need to record one activity with all the targets combined.
1337 * Originally the template was going to possibly have different content, e.g. depending on permissions,
1338 * but it's always the same content at the moment.
1339 */
1340 if (empty($recordedActivityParams)) {
1341 $recordedActivityParams = $activityParams;
1342 }
1343 else {
1344 $recordedActivityParams['subject'] .= "; $displayName";
1345 }
1346 $recordedActivityParams['target_contact_id'][] = $info['contact_id'];
1347 }
1348 else {
1349 unset($result[CRM_Utils_Array::value('contact_id', $info)]);
1350 }
1351 }
1352
1353 if (!empty($recordedActivityParams)) {
1354 $activity = CRM_Activity_BAO_Activity::create($recordedActivityParams);
1355
1356 //create case_activity record if its case activity.
1357 if ($caseId) {
1358 $caseParams = [
1359 'activity_id' => $activity->id,
1360 'case_id' => $caseId,
1361 ];
1362 self::processCaseActivity($caseParams);
1363 }
1364 }
1365
1366 return $result;
1367 }
1368
1369 /**
1370 * Retrieve count of activities having a particular type, and
1371 * associated with a particular case.
1372 *
1373 * @param int $caseId
1374 * ID of the case.
1375 * @param int $activityTypeId
1376 * ID of the activity type.
1377 *
1378 * @return array
1379 */
1380 public static function getCaseActivityCount($caseId, $activityTypeId) {
1381 $queryParam = [
1382 1 => [$caseId, 'Integer'],
1383 2 => [$activityTypeId, 'Integer'],
1384 ];
1385 $query = "SELECT count(ca.id) as countact
1386 FROM civicrm_activity ca
1387 INNER JOIN civicrm_case_activity cca ON ca.id = cca.activity_id
1388 WHERE ca.activity_type_id = %2
1389 AND cca.case_id = %1
1390 AND ca.is_deleted = 0";
1391
1392 $dao = CRM_Core_DAO::executeQuery($query, $queryParam);
1393 if ($dao->fetch()) {
1394 return $dao->countact;
1395 }
1396
1397 return FALSE;
1398 }
1399
1400 /**
1401 * Create an activity for a case via email.
1402 *
1403 * @param int $file
1404 * Email sent.
1405 *
1406 * @return array|void
1407 * $activity object of newly creted activity via email
1408 */
1409 public static function recordActivityViaEmail($file) {
1410 if (!file_exists($file) ||
1411 !is_readable($file)
1412 ) {
1413 return CRM_Core_Error::fatal(ts('File %1 does not exist or is not readable',
1414 [1 => $file]
1415 ));
1416 }
1417
1418 $result = CRM_Utils_Mail_Incoming::parse($file);
1419 if ($result['is_error']) {
1420 return $result;
1421 }
1422
1423 foreach ($result['to'] as $to) {
1424 $caseId = NULL;
1425
1426 $emailPattern = '/^([A-Z0-9._%+-]+)\+([\d]+)@[A-Z0-9.-]+\.[A-Z]{2,4}$/i';
1427 $replacement = preg_replace($emailPattern, '$2', $to['email']);
1428
1429 if ($replacement !== $to['email']) {
1430 $caseId = $replacement;
1431 //if caseId is invalid, return as error file
1432 if (!CRM_Core_DAO::getFieldValue('CRM_Case_DAO_Case', $caseId, 'id')) {
1433 return CRM_Core_Error::createAPIError(ts('Invalid case ID ( %1 ) in TO: field.',
1434 [1 => $caseId]
1435 ));
1436 }
1437 }
1438 else {
1439 continue;
1440 }
1441
1442 // TODO: May want to replace this with a call to getRelatedAndGlobalContacts() when this feature is revisited.
1443 // (Or for efficiency call the global one outside the loop and then union with this each time.)
1444 $contactDetails = self::getRelatedContacts($caseId, FALSE);
1445
1446 if (!empty($contactDetails[$result['from']['id']])) {
1447 $params = [];
1448 $params['subject'] = $result['subject'];
1449 $params['activity_date_time'] = $result['date'];
1450 $params['details'] = $result['body'];
1451 $params['source_contact_id'] = $result['from']['id'];
1452 $params['status_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed');
1453
1454 $details = CRM_Case_PseudoConstant::caseActivityType();
1455 $matches = [];
1456 preg_match('/^\W+([a-zA-Z0-9_ ]+)(\W+)?\n/i',
1457 $result['body'], $matches
1458 );
1459
1460 if (!empty($matches) && isset($matches[1])) {
1461 $activityType = trim($matches[1]);
1462 if (isset($details[$activityType])) {
1463 $params['activity_type_id'] = $details[$activityType]['id'];
1464 }
1465 }
1466 if (!isset($params['activity_type_id'])) {
1467 $params['activity_type_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Inbound Email');
1468 }
1469
1470 // create activity
1471 $activity = CRM_Activity_BAO_Activity::create($params);
1472
1473 $caseParams = [
1474 'activity_id' => $activity->id,
1475 'case_id' => $caseId,
1476 ];
1477 self::processCaseActivity($caseParams);
1478 }
1479 else {
1480 return CRM_Core_Error::createAPIError(ts('FROM email contact %1 doesn\'t have a relationship to the referenced case.',
1481 [1 => $result['from']['email']]
1482 ));
1483 }
1484 }
1485 }
1486
1487 /**
1488 * Retrieve the scheduled activity type and date.
1489 *
1490 * @param array $cases
1491 * Array of contact and case id.
1492 *
1493 * @param string $type
1494 *
1495 * @return array
1496 * Array of scheduled activity type and date
1497 *
1498 *
1499 */
1500 public static function getNextScheduledActivity($cases, $type = 'upcoming') {
1501 $session = CRM_Core_Session::singleton();
1502 $userID = $session->get('userID');
1503
1504 $caseID = implode(',', $cases['case_id']);
1505 $contactID = implode(',', $cases['contact_id']);
1506
1507 $condition = " civicrm_case_contact.contact_id IN( {$contactID} )
1508 AND civicrm_case.id IN( {$caseID})
1509 AND civicrm_case.is_deleted = {$cases['case_deleted']}";
1510
1511 $query = self::getCaseActivityQuery($type, $userID, $condition);
1512 $activityTypes = CRM_Activity_BAO_Activity::buildOptions('activity_type_id');
1513
1514 $res = CRM_Core_DAO::executeQuery($query);
1515
1516 $activityInfo = [];
1517 while ($res->fetch()) {
1518 if ($type == 'upcoming') {
1519 $activityInfo[$res->case_id]['date'] = $res->activity_date_time;
1520 $activityInfo[$res->case_id]['type'] = CRM_Utils_Array::value($res->activity_type_id, $activityTypes);
1521 }
1522 else {
1523 $activityInfo[$res->case_id]['date'] = $res->activity_date_time;
1524 $activityInfo[$res->case_id]['type'] = CRM_Utils_Array::value($res->activity_type_id, $activityTypes);
1525 }
1526 }
1527
1528 return $activityInfo;
1529 }
1530
1531 /**
1532 * Combine all the exportable fields from the lower levels object.
1533 *
1534 * @return array
1535 * array of exportable Fields
1536 */
1537 public static function &exportableFields() {
1538 if (!self::$_exportableFields) {
1539 if (!self::$_exportableFields) {
1540 self::$_exportableFields = [];
1541 }
1542
1543 $fields = CRM_Case_DAO_Case::export();
1544 $fields['case_role'] = ['title' => ts('Role in Case')];
1545 $fields['case_type'] = [
1546 'title' => ts('Case Type'),
1547 'name' => 'case_type',
1548 ];
1549 $fields['case_status'] = [
1550 'title' => ts('Case Status'),
1551 'name' => 'case_status',
1552 ];
1553
1554 // add custom data for cases
1555 $fields = array_merge($fields, CRM_Core_BAO_CustomField::getFieldsForImport('Case'));
1556
1557 self::$_exportableFields = $fields;
1558 }
1559 return self::$_exportableFields;
1560 }
1561
1562 /**
1563 * Restore the record that are associated with this case.
1564 *
1565 * @param int $caseId
1566 * Id of the case to restore.
1567 *
1568 * @return bool
1569 */
1570 public static function restoreCase($caseId) {
1571 //restore activities
1572 $activities = self::getCaseActivityDates($caseId);
1573 if ($activities) {
1574 foreach ($activities as $value) {
1575 CRM_Activity_BAO_Activity::restoreActivity($value);
1576 }
1577 }
1578 //restore case
1579 $case = new CRM_Case_DAO_Case();
1580 $case->id = $caseId;
1581 $case->is_deleted = 0;
1582 $case->save();
1583
1584 //CRM-7364, enable relationships
1585 self::enableDisableCaseRelationships($caseId, TRUE);
1586 return TRUE;
1587 }
1588
1589 /**
1590 * @param $groupInfo
1591 * @param null $sort
1592 * @param null $showLinks
1593 * @param bool $returnOnlyCount
1594 * @param int $offset
1595 * @param int $rowCount
1596 *
1597 * @return array
1598 */
1599 public static function getGlobalContacts(&$groupInfo, $sort = NULL, $showLinks = NULL, $returnOnlyCount = FALSE, $offset = 0, $rowCount = 25) {
1600 $globalContacts = [];
1601
1602 $settingsProcessor = new CRM_Case_XMLProcessor_Settings();
1603 $settings = $settingsProcessor->run();
1604 if (!empty($settings)) {
1605 $groupInfo['name'] = $settings['groupname'];
1606 if ($groupInfo['name']) {
1607 $searchParams = ['name' => $groupInfo['name']];
1608 $results = [];
1609 CRM_Contact_BAO_Group::retrieve($searchParams, $results);
1610 if ($results) {
1611 $groupInfo['id'] = $results['id'];
1612 $groupInfo['title'] = $results['title'];
1613 $params = [['group', '=', $groupInfo['id'], 0, 0]];
1614 $return = ['contact_id' => 1, 'sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1];
1615 list($globalContacts) = CRM_Contact_BAO_Query::apiQuery($params, $return, NULL, $sort, $offset, $rowCount, TRUE, $returnOnlyCount);
1616
1617 if ($returnOnlyCount) {
1618 return $globalContacts;
1619 }
1620
1621 if ($showLinks) {
1622 foreach ($globalContacts as $idx => $contact) {
1623 $globalContacts[$idx]['sort_name'] = '<a href="' . CRM_Utils_System::url('civicrm/contact/view', "reset=1&cid={$contact['contact_id']}") . '">' . $contact['sort_name'] . '</a>';
1624 }
1625 }
1626 }
1627 }
1628 }
1629 return $globalContacts;
1630 }
1631
1632 /**
1633 * Convenience function to get both case contacts and global in one array.
1634 *
1635 * @param int $caseId
1636 *
1637 * @return array
1638 */
1639 public static function getRelatedAndGlobalContacts($caseId) {
1640 $relatedContacts = self::getRelatedContacts($caseId);
1641
1642 $groupInfo = [];
1643 $globalContacts = self::getGlobalContacts($groupInfo);
1644
1645 //unset values which are not required.
1646 foreach ($globalContacts as $k => & $v) {
1647 unset($v['email_id']);
1648 unset($v['group_contact_id']);
1649 unset($v['status']);
1650 unset($v['phone']);
1651 $v['role'] = $groupInfo['title'];
1652 }
1653 //include multiple listings for the same contact/different roles.
1654 $relatedGlobalContacts = array_merge($relatedContacts, $globalContacts);
1655 return $relatedGlobalContacts;
1656 }
1657
1658 /**
1659 * Get Case ActivitiesDueDates with given criteria.
1660 *
1661 * @param int $caseID
1662 * Case id.
1663 * @param array $criteriaParams
1664 * Given criteria.
1665 * @param bool $latestDate
1666 * If set newest or oldest date is selected.
1667 *
1668 * @return array
1669 * case activities due dates
1670 *
1671 */
1672 public static function getCaseActivityDates($caseID, $criteriaParams = [], $latestDate = FALSE) {
1673 $values = [];
1674 $selectDate = " ca.activity_date_time";
1675 $where = $groupBy = ' ';
1676
1677 if (!$caseID) {
1678 return NULL;
1679 }
1680
1681 if ($latestDate) {
1682 if (!empty($criteriaParams['activity_type_id'])) {
1683 $where .= " AND ca.activity_type_id = " . CRM_Utils_Type::escape($criteriaParams['activity_type_id'], 'Integer');
1684 $where .= " AND ca.is_current_revision = 1";
1685 $groupBy .= " GROUP BY ca.activity_type_id, ca.id";
1686 }
1687
1688 if (!empty($criteriaParams['newest'])) {
1689 $selectDate = " max(ca.activity_date_time) ";
1690 }
1691 else {
1692 $selectDate = " min(ca.activity_date_time) ";
1693 }
1694 }
1695
1696 $query = "SELECT ca.id, {$selectDate} as activity_date
1697 FROM civicrm_activity ca
1698 LEFT JOIN civicrm_case_activity cca ON cca.activity_id = ca.id LEFT JOIN civicrm_case cc ON cc.id = cca.case_id
1699 WHERE cc.id = %1 {$where} {$groupBy}";
1700
1701 $params = [1 => [$caseID, 'Integer']];
1702 $dao = CRM_Core_DAO::executeQuery($query, $params);
1703
1704 while ($dao->fetch()) {
1705 $values[$dao->id]['id'] = $dao->id;
1706 $values[$dao->id]['activity_date'] = $dao->activity_date;
1707 }
1708 return $values;
1709 }
1710
1711 /**
1712 * Create activities when Case or Other roles assigned/modified/deleted.
1713 *
1714 * @param int $caseId
1715 * @param int $relationshipId
1716 * Relationship id.
1717 * @param int $relContactId
1718 * Case role assignee contactId.
1719 * @param int $contactId
1720 */
1721 public static function createCaseRoleActivity($caseId, $relationshipId, $relContactId = NULL, $contactId = NULL) {
1722 if (!$caseId || !$relationshipId || empty($relationshipId)) {
1723 return;
1724 }
1725
1726 $queryParam = [];
1727 if (is_array($relationshipId)) {
1728 $relationshipId = implode(',', $relationshipId);
1729 $relationshipClause = " civicrm_relationship.id IN ($relationshipId)";
1730 }
1731 else {
1732 $relationshipClause = " civicrm_relationship.id = %1";
1733 $queryParam[1] = [$relationshipId, 'Positive'];
1734 }
1735
1736 $query = "
1737 SELECT cc.display_name as clientName,
1738 cca.display_name as assigneeContactName,
1739 civicrm_relationship.case_id as caseId,
1740 civicrm_relationship_type.label_a_b as relation_a_b,
1741 civicrm_relationship_type.label_b_a as relation_b_a,
1742 civicrm_relationship.contact_id_b as rel_contact_id,
1743 civicrm_relationship.contact_id_a as assign_contact_id
1744 FROM civicrm_relationship_type, civicrm_relationship
1745 LEFT JOIN civicrm_contact cc ON cc.id = civicrm_relationship.contact_id_b
1746 LEFT JOIN civicrm_contact cca ON cca.id = civicrm_relationship.contact_id_a
1747 WHERE civicrm_relationship.relationship_type_id = civicrm_relationship_type.id AND {$relationshipClause}";
1748
1749 $dao = CRM_Core_DAO::executeQuery($query, $queryParam);
1750
1751 while ($dao->fetch()) {
1752 // The assignee is not the client.
1753 if ($dao->rel_contact_id != $contactId) {
1754 $caseRelationship = $dao->relation_a_b;
1755 $assigneContactName = $dao->clientName;
1756 $assigneContactIds[$dao->rel_contact_id] = $dao->rel_contact_id;
1757 }
1758 else {
1759 $caseRelationship = $dao->relation_b_a;
1760 $assigneContactName = $dao->assigneeContactName;
1761 $assigneContactIds[$dao->assign_contact_id] = $dao->assign_contact_id;
1762 }
1763 }
1764
1765 $session = CRM_Core_Session::singleton();
1766 $activityParams = [
1767 'source_contact_id' => $session->get('userID'),
1768 'subject' => $caseRelationship . ' : ' . $assigneContactName,
1769 'activity_date_time' => date('YmdHis'),
1770 'status_id' => CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed'),
1771 ];
1772
1773 //if $relContactId is passed, role is added or modified.
1774 if (!empty($relContactId)) {
1775 $activityParams['assignee_contact_id'] = $assigneContactIds;
1776 $activityTypeID = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Assign Case Role');
1777 }
1778 else {
1779 $activityTypeID = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Remove Case Role');
1780 }
1781
1782 $activityParams['activity_type_id'] = $activityTypeID;
1783
1784 $activity = CRM_Activity_BAO_Activity::create($activityParams);
1785
1786 //create case_activity record.
1787 $caseParams = [
1788 'activity_id' => $activity->id,
1789 'case_id' => $caseId,
1790 ];
1791
1792 CRM_Case_BAO_Case::processCaseActivity($caseParams);
1793 }
1794
1795 /**
1796 * Get case manger
1797 * contact which is assigned a case role of case manager.
1798 *
1799 * @param int $caseType
1800 * Case type.
1801 * @param int $caseId
1802 * Case id.
1803 *
1804 * @return string
1805 * html hyperlink of manager contact view page
1806 *
1807 */
1808 public static function getCaseManagerContact($caseType, $caseId) {
1809 if (!$caseType || !$caseId) {
1810 return NULL;
1811 }
1812
1813 $caseManagerName = '---';
1814 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
1815
1816 $managerRoleId = $xmlProcessor->getCaseManagerRoleId($caseType);
1817
1818 if (!empty($managerRoleId)) {
1819 if (substr($managerRoleId, -4) == '_a_b') {
1820 $managerRoleQuery = "
1821 SELECT civicrm_contact.id as casemanager_id,
1822 civicrm_contact.sort_name as casemanager
1823 FROM civicrm_contact
1824 LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_b = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1) AND civicrm_relationship.is_active
1825 LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id
1826 WHERE civicrm_case.id = %2 AND is_active = 1";
1827 }
1828 if (substr($managerRoleId, -4) == '_b_a') {
1829 $managerRoleQuery = "
1830 SELECT civicrm_contact.id as casemanager_id,
1831 civicrm_contact.sort_name as casemanager
1832 FROM civicrm_contact
1833 LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_a = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1) AND civicrm_relationship.is_active
1834 LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id
1835 WHERE civicrm_case.id = %2 AND is_active = 1";
1836 }
1837
1838 $managerRoleParams = [
1839 1 => [substr($managerRoleId, 0, -4), 'Integer'],
1840 2 => [$caseId, 'Integer'],
1841 ];
1842
1843 $dao = CRM_Core_DAO::executeQuery($managerRoleQuery, $managerRoleParams);
1844 if ($dao->fetch()) {
1845 $caseManagerName = sprintf('<a href="%s">%s</a>',
1846 CRM_Utils_System::url('civicrm/contact/view', ['cid' => $dao->casemanager_id]),
1847 $dao->casemanager
1848 );
1849 }
1850 }
1851
1852 return $caseManagerName;
1853 }
1854
1855 /**
1856 * @param int $contactId
1857 * @param bool $excludeDeleted
1858 *
1859 * @return int
1860 */
1861 public static function caseCount($contactId = NULL, $excludeDeleted = TRUE) {
1862 $params = ['check_permissions' => TRUE];
1863 if ($excludeDeleted) {
1864 $params['is_deleted'] = 0;
1865 }
1866 if ($contactId) {
1867 $params['contact_id'] = $contactId;
1868 }
1869 try {
1870 return civicrm_api3('Case', 'getcount', $params);
1871 }
1872 catch (CiviCRM_API3_Exception $e) {
1873 // Lack of permissions will throw an exception
1874 return 0;
1875 }
1876 }
1877
1878 /**
1879 * Retrieve related case ids for given case.
1880 *
1881 * @param int $caseId
1882 * @param bool $excludeDeleted
1883 * Do not include deleted cases.
1884 *
1885 * @return array
1886 */
1887 public static function getRelatedCaseIds($caseId, $excludeDeleted = TRUE) {
1888 //FIXME : do check for permissions.
1889
1890 if (!$caseId) {
1891 return [];
1892 }
1893
1894 $linkActType = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Link Cases');
1895 if (!$linkActType) {
1896 return [];
1897 }
1898
1899 $whereClause = "mainCase.id = %2";
1900 if ($excludeDeleted) {
1901 $whereClause .= " AND ( relAct.is_deleted = 0 OR relAct.is_deleted IS NULL )";
1902 }
1903
1904 $query = "
1905 SELECT relCaseAct.case_id
1906 FROM civicrm_case mainCase
1907 INNER JOIN civicrm_case_activity mainCaseAct ON (mainCaseAct.case_id = mainCase.id)
1908 INNER JOIN civicrm_activity mainAct ON (mainCaseAct.activity_id = mainAct.id AND mainAct.activity_type_id = %1)
1909 INNER JOIN civicrm_case_activity relCaseAct ON (relCaseAct.activity_id = mainAct.id AND mainCaseAct.id != relCaseAct.id)
1910 INNER JOIN civicrm_activity relAct ON (relCaseAct.activity_id = relAct.id AND relAct.activity_type_id = %1)
1911 WHERE $whereClause";
1912
1913 $dao = CRM_Core_DAO::executeQuery($query, [
1914 1 => [$linkActType, 'Integer'],
1915 2 => [$caseId, 'Integer'],
1916 ]);
1917 $relatedCaseIds = [];
1918 while ($dao->fetch()) {
1919 $relatedCaseIds[$dao->case_id] = $dao->case_id;
1920 }
1921
1922 return array_values($relatedCaseIds);
1923 }
1924
1925 /**
1926 * Retrieve related case details for given case.
1927 *
1928 * @param int $caseId
1929 * @param bool $excludeDeleted
1930 * Do not include deleted cases.
1931 *
1932 * @return array
1933 */
1934 public static function getRelatedCases($caseId, $excludeDeleted = TRUE) {
1935 $relatedCaseIds = self::getRelatedCaseIds($caseId, $excludeDeleted);
1936 $relatedCases = [];
1937
1938 if (!$relatedCaseIds) {
1939 return [];
1940 }
1941
1942 $whereClause = 'relCase.id IN ( ' . implode(',', $relatedCaseIds) . ' )';
1943 if ($excludeDeleted) {
1944 $whereClause .= " AND ( relCase.is_deleted = 0 OR relCase.is_deleted IS NULL )";
1945 }
1946
1947 //filter for permissioned cases.
1948 $filterCases = [];
1949 $doFilterCases = FALSE;
1950 if (!CRM_Core_Permission::check('access all cases and activities')) {
1951 $doFilterCases = TRUE;
1952 $filterCases = CRM_Case_BAO_Case::getCases(FALSE);
1953 }
1954
1955 //2. fetch the details of related cases.
1956 $query = "
1957 SELECT relCase.id as id,
1958 civicrm_case_type.title as case_type,
1959 client.display_name as client_name,
1960 client.id as client_id,
1961 relCase.status_id
1962 FROM civicrm_case relCase
1963 INNER JOIN civicrm_case_contact relCaseContact ON ( relCase.id = relCaseContact.case_id )
1964 INNER JOIN civicrm_contact client ON ( client.id = relCaseContact.contact_id )
1965 LEFT JOIN civicrm_case_type ON relCase.case_type_id = civicrm_case_type.id
1966 WHERE {$whereClause}";
1967
1968 $dao = CRM_Core_DAO::executeQuery($query);
1969 $contactViewUrl = CRM_Utils_System::url("civicrm/contact/view", "reset=1&cid=");
1970 $hasViewContact = CRM_Core_Permission::giveMeAllACLs();
1971 $statuses = CRM_Case_BAO_Case::buildOptions('status_id');
1972
1973 while ($dao->fetch()) {
1974 $caseView = NULL;
1975 if (!$doFilterCases || array_key_exists($dao->id, $filterCases)) {
1976 $caseViewStr = "reset=1&id={$dao->id}&cid={$dao->client_id}&action=view&context=case&selectedChild=case";
1977 $caseViewUrl = CRM_Utils_System::url("civicrm/contact/view/case", $caseViewStr);
1978 $caseView = "<a class='action-item no-popup crm-hover-button' href='{$caseViewUrl}'>" . ts('View Case') . "</a>";
1979 }
1980 $clientView = $dao->client_name;
1981 if ($hasViewContact) {
1982 $clientView = "<a href='{$contactViewUrl}{$dao->client_id}'>$dao->client_name</a>";
1983 }
1984
1985 $relatedCases[$dao->id] = [
1986 'case_id' => $dao->id,
1987 'case_type' => $dao->case_type,
1988 'client_name' => $clientView,
1989 'case_status' => $statuses[$dao->status_id],
1990 'links' => $caseView,
1991 ];
1992 }
1993
1994 return $relatedCases;
1995 }
1996
1997 /**
1998 * Merge two duplicate contacts' cases - follow CRM-5758 rules.
1999 *
2000 * @param int $mainContactId
2001 * @param int $otherContactId
2002 *
2003 * @see CRM_Dedupe_Merger::cpTables()
2004 *
2005 * TODO: use the 3rd $sqls param to append sql statements rather than executing them here
2006 *
2007 */
2008 public static function mergeContacts($mainContactId, $otherContactId) {
2009 self::mergeCases($mainContactId, NULL, $otherContactId);
2010 }
2011
2012 /**
2013 * Function perform two task.
2014 * 1. Merge two duplicate contacts cases - follow CRM-5758 rules.
2015 * 2. Merge two cases of same contact - follow CRM-5598 rules.
2016 *
2017 * @param int $mainContactId
2018 * Contact id of main contact record.
2019 * @param int $mainCaseId
2020 * Case id of main case record.
2021 * @param int $otherContactId
2022 * Contact id of record which is going to merge.
2023 * @param int $otherCaseId
2024 * Case id of record which is going to merge.
2025 *
2026 * @param bool $changeClient
2027 *
2028 * @return int|null
2029 * @throws \CRM_Core_Exception
2030 */
2031 public static function mergeCases(
2032 $mainContactId, $mainCaseId = NULL, $otherContactId = NULL,
2033 $otherCaseId = NULL, $changeClient = FALSE) {
2034 $moveToTrash = TRUE;
2035
2036 $duplicateContacts = FALSE;
2037 if ($mainContactId && $otherContactId &&
2038 $mainContactId != $otherContactId
2039 ) {
2040 $duplicateContacts = TRUE;
2041 }
2042
2043 $duplicateCases = FALSE;
2044 if ($mainCaseId && $otherCaseId &&
2045 $mainCaseId != $otherCaseId
2046 ) {
2047 $duplicateCases = TRUE;
2048 }
2049
2050 $mainCaseIds = [];
2051 if (!$duplicateContacts && !$duplicateCases) {
2052 return $mainCaseIds;
2053 }
2054
2055 $activityTypes = CRM_Activity_BAO_Activity::buildOptions('activity_type_id', 'validate');
2056 $completedActivityStatus = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed');
2057 $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
2058 $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
2059 $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
2060 $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
2061
2062 $processCaseIds = [$otherCaseId];
2063 if ($duplicateContacts && !$duplicateCases) {
2064 if ($changeClient) {
2065 $processCaseIds = [$mainCaseId];
2066 }
2067 else {
2068 //get all case ids for other contact.
2069 $processCaseIds = self::retrieveCaseIdsByContactId($otherContactId, TRUE);
2070 }
2071 if (!is_array($processCaseIds)) {
2072 return;
2073 }
2074 }
2075
2076 $session = CRM_Core_Session::singleton();
2077 $currentUserId = $session->get('userID');
2078
2079 CRM_Utils_Hook::pre_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient);
2080
2081 // copy all cases and connect to main contact id.
2082 foreach ($processCaseIds as $otherCaseId) {
2083 if ($duplicateContacts) {
2084 $mainCase = CRM_Core_DAO::copyGeneric('CRM_Case_DAO_Case', ['id' => $otherCaseId]);
2085 $mainCaseId = $mainCase->id;
2086 if (!$mainCaseId) {
2087 continue;
2088 }
2089
2090 $mainCaseIds[] = $mainCaseId;
2091 //insert record for case contact.
2092 $otherCaseContact = new CRM_Case_DAO_CaseContact();
2093 $otherCaseContact->case_id = $otherCaseId;
2094 $otherCaseContact->find();
2095 while ($otherCaseContact->fetch()) {
2096 $mainCaseContact = new CRM_Case_DAO_CaseContact();
2097 $mainCaseContact->case_id = $mainCaseId;
2098 $mainCaseContact->contact_id = $otherCaseContact->contact_id;
2099 if ($mainCaseContact->contact_id == $otherContactId) {
2100 $mainCaseContact->contact_id = $mainContactId;
2101 }
2102 //avoid duplicate object.
2103 if (!$mainCaseContact->find(TRUE)) {
2104 $mainCaseContact->save();
2105 }
2106 }
2107 }
2108 elseif (!$otherContactId) {
2109 $otherContactId = $mainContactId;
2110 }
2111
2112 if (!$mainCaseId || !$otherCaseId ||
2113 !$mainContactId || !$otherContactId
2114 ) {
2115 continue;
2116 }
2117
2118 // get all activities for other case.
2119 $otherCaseActivities = [];
2120 CRM_Core_DAO::commonRetrieveAll('CRM_Case_DAO_CaseActivity', 'case_id', $otherCaseId, $otherCaseActivities);
2121
2122 //for duplicate cases do not process singleton activities.
2123 $otherActivityIds = $singletonActivityIds = [];
2124 foreach ($otherCaseActivities as $caseActivityId => $otherIds) {
2125 $otherActId = CRM_Utils_Array::value('activity_id', $otherIds);
2126 if (!$otherActId || in_array($otherActId, $otherActivityIds)) {
2127 continue;
2128 }
2129 $otherActivityIds[] = $otherActId;
2130 }
2131 if ($duplicateCases) {
2132 if ($openCaseType = array_search('Open Case', $activityTypes)) {
2133 $sql = "
2134 SELECT id
2135 FROM civicrm_activity
2136 WHERE activity_type_id = $openCaseType
2137 AND id IN ( " . implode(',', array_values($otherActivityIds)) . ');';
2138 $dao = CRM_Core_DAO::executeQuery($sql);
2139 while ($dao->fetch()) {
2140 $singletonActivityIds[] = $dao->id;
2141 }
2142 }
2143 }
2144
2145 // migrate all activities and connect to main contact.
2146 $copiedActivityIds = $activityMappingIds = [];
2147 sort($otherActivityIds);
2148 foreach ($otherActivityIds as $otherActivityId) {
2149
2150 //for duplicate cases -
2151 //do not migrate singleton activities.
2152 if (!$otherActivityId || in_array($otherActivityId, $singletonActivityIds)) {
2153 continue;
2154 }
2155
2156 //migrate activity record.
2157 $otherActivity = new CRM_Activity_DAO_Activity();
2158 $otherActivity->id = $otherActivityId;
2159 if (!$otherActivity->find(TRUE)) {
2160 continue;
2161 }
2162
2163 $mainActVals = [];
2164 $mainActivity = new CRM_Activity_DAO_Activity();
2165 CRM_Core_DAO::storeValues($otherActivity, $mainActVals);
2166 $mainActivity->copyValues($mainActVals);
2167 $mainActivity->id = NULL;
2168 $mainActivity->activity_date_time = CRM_Utils_Date::isoToMysql($otherActivity->activity_date_time);
2169 $mainActivity->source_record_id = CRM_Utils_Array::value($mainActivity->source_record_id,
2170 $activityMappingIds
2171 );
2172
2173 $mainActivity->original_id = CRM_Utils_Array::value($mainActivity->original_id,
2174 $activityMappingIds
2175 );
2176
2177 $mainActivity->parent_id = CRM_Utils_Array::value($mainActivity->parent_id,
2178 $activityMappingIds
2179 );
2180 $mainActivity->save();
2181 $mainActivityId = $mainActivity->id;
2182 if (!$mainActivityId) {
2183 continue;
2184 }
2185
2186 $activityMappingIds[$otherActivityId] = $mainActivityId;
2187 // insert log of all activities
2188 CRM_Activity_BAO_Activity::logActivityAction($mainActivity);
2189
2190 $copiedActivityIds[] = $otherActivityId;
2191
2192 //create case activity record.
2193 $mainCaseActivity = new CRM_Case_DAO_CaseActivity();
2194 $mainCaseActivity->case_id = $mainCaseId;
2195 $mainCaseActivity->activity_id = $mainActivityId;
2196 $mainCaseActivity->save();
2197
2198 //migrate source activity.
2199 $otherSourceActivity = new CRM_Activity_DAO_ActivityContact();
2200 $otherSourceActivity->activity_id = $otherActivityId;
2201 $otherSourceActivity->record_type_id = $sourceID;
2202 $otherSourceActivity->find();
2203 while ($otherSourceActivity->fetch()) {
2204 $mainActivitySource = new CRM_Activity_DAO_ActivityContact();
2205 $mainActivitySource->record_type_id = $sourceID;
2206 $mainActivitySource->activity_id = $mainActivityId;
2207 $mainActivitySource->contact_id = $otherSourceActivity->contact_id;
2208 if ($mainActivitySource->contact_id == $otherContactId) {
2209 $mainActivitySource->contact_id = $mainContactId;
2210 }
2211 //avoid duplicate object.
2212 if (!$mainActivitySource->find(TRUE)) {
2213 $mainActivitySource->save();
2214 }
2215 }
2216
2217 //migrate target activities.
2218 $otherTargetActivity = new CRM_Activity_DAO_ActivityContact();
2219 $otherTargetActivity->activity_id = $otherActivityId;
2220 $otherTargetActivity->record_type_id = $targetID;
2221 $otherTargetActivity->find();
2222 while ($otherTargetActivity->fetch()) {
2223 $mainActivityTarget = new CRM_Activity_DAO_ActivityContact();
2224 $mainActivityTarget->record_type_id = $targetID;
2225 $mainActivityTarget->activity_id = $mainActivityId;
2226 $mainActivityTarget->contact_id = $otherTargetActivity->contact_id;
2227 if ($mainActivityTarget->contact_id == $otherContactId) {
2228 $mainActivityTarget->contact_id = $mainContactId;
2229 }
2230 //avoid duplicate object.
2231 if (!$mainActivityTarget->find(TRUE)) {
2232 $mainActivityTarget->save();
2233 }
2234 }
2235
2236 //migrate assignee activities.
2237 $otherAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2238 $otherAssigneeActivity->activity_id = $otherActivityId;
2239 $otherAssigneeActivity->record_type_id = $assigneeID;
2240 $otherAssigneeActivity->find();
2241 while ($otherAssigneeActivity->fetch()) {
2242 $mainAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2243 $mainAssigneeActivity->activity_id = $mainActivityId;
2244 $mainAssigneeActivity->record_type_id = $assigneeID;
2245 $mainAssigneeActivity->contact_id = $otherAssigneeActivity->contact_id;
2246 if ($mainAssigneeActivity->contact_id == $otherContactId) {
2247 $mainAssigneeActivity->contact_id = $mainContactId;
2248 }
2249 //avoid duplicate object.
2250 if (!$mainAssigneeActivity->find(TRUE)) {
2251 $mainAssigneeActivity->save();
2252 }
2253 }
2254
2255 // copy custom fields and attachments
2256 $aparams = [
2257 'activityID' => $otherActivityId,
2258 'mainActivityId' => $mainActivityId,
2259 ];
2260 CRM_Activity_BAO_Activity::copyExtendedActivityData($aparams);
2261 }
2262
2263 //copy case relationship.
2264 if ($duplicateContacts) {
2265 //migrate relationship records.
2266 $otherRelationship = new CRM_Contact_DAO_Relationship();
2267 $otherRelationship->case_id = $otherCaseId;
2268 $otherRelationship->find();
2269 $otherRelationshipIds = [];
2270 while ($otherRelationship->fetch()) {
2271 $otherRelVals = [];
2272 $updateOtherRel = FALSE;
2273 CRM_Core_DAO::storeValues($otherRelationship, $otherRelVals);
2274
2275 $mainRelationship = new CRM_Contact_DAO_Relationship();
2276 $mainRelationship->copyValues($otherRelVals);
2277 $mainRelationship->id = NULL;
2278 $mainRelationship->case_id = $mainCaseId;
2279 if ($mainRelationship->contact_id_a == $otherContactId) {
2280 $updateOtherRel = TRUE;
2281 $mainRelationship->contact_id_a = $mainContactId;
2282 }
2283
2284 //case creator change only when we merge user contact.
2285 if ($mainRelationship->contact_id_b == $otherContactId) {
2286 //do not change creator for change client.
2287 if (!$changeClient) {
2288 $updateOtherRel = TRUE;
2289 $mainRelationship->contact_id_b = ($currentUserId) ? $currentUserId : $mainContactId;
2290 }
2291 }
2292 $mainRelationship->end_date = CRM_Utils_Date::isoToMysql($otherRelationship->end_date);
2293 $mainRelationship->start_date = CRM_Utils_Date::isoToMysql($otherRelationship->start_date);
2294
2295 //avoid duplicate object.
2296 if (!$mainRelationship->find(TRUE)) {
2297 $mainRelationship->save();
2298 }
2299
2300 //get the other relationship ids to update end date.
2301 if ($updateOtherRel) {
2302 $otherRelationshipIds[$otherRelationship->id] = $otherRelationship->id;
2303 }
2304 }
2305
2306 //update other relationships end dates
2307 if (!empty($otherRelationshipIds)) {
2308 $sql = 'UPDATE civicrm_relationship
2309 SET end_date = CURDATE()
2310 WHERE id IN ( ' . implode(',', $otherRelationshipIds) . ')';
2311 CRM_Core_DAO::executeQuery($sql);
2312 }
2313 }
2314
2315 //move other case to trash.
2316 $mergeCase = self::deleteCase($otherCaseId, $moveToTrash);
2317 if (!$mergeCase) {
2318 continue;
2319 }
2320
2321 $mergeActSubject = $mergeActSubjectDetails = $mergeActType = '';
2322 if ($changeClient) {
2323 $mainContactDisplayName = CRM_Contact_BAO_Contact::displayName($mainContactId);
2324 $otherContactDisplayName = CRM_Contact_BAO_Contact::displayName($otherContactId);
2325
2326 $mergeActType = array_search('Reassigned Case', $activityTypes);
2327 $mergeActSubject = ts("Case %1 reassigned client from %2 to %3. New Case ID is %4.",
2328 [
2329 1 => $otherCaseId,
2330 2 => $otherContactDisplayName,
2331 3 => $mainContactDisplayName,
2332 4 => $mainCaseId,
2333 ]
2334 );
2335 }
2336 elseif ($duplicateContacts) {
2337 $mergeActType = array_search('Merge Case', $activityTypes);
2338 $mergeActSubject = ts("Case %1 copied from contact id %2 to contact id %3 via merge. New Case ID is %4.",
2339 [
2340 1 => $otherCaseId,
2341 2 => $otherContactId,
2342 3 => $mainContactId,
2343 4 => $mainCaseId,
2344 ]
2345 );
2346 }
2347 else {
2348 $mergeActType = array_search('Merge Case', $activityTypes);
2349 $mergeActSubject = ts("Case %1 merged into case %2", [1 => $otherCaseId, 2 => $mainCaseId]);
2350 if (!empty($copiedActivityIds)) {
2351 $sql = '
2352 SELECT id, subject, activity_date_time, activity_type_id
2353 FROM civicrm_activity
2354 WHERE id IN (' . implode(',', $copiedActivityIds) . ')';
2355 $dao = CRM_Core_DAO::executeQuery($sql);
2356 while ($dao->fetch()) {
2357 $mergeActSubjectDetails .= "{$dao->activity_date_time} :: {$activityTypes[$dao->activity_type_id]}";
2358 if ($dao->subject) {
2359 $mergeActSubjectDetails .= " :: {$dao->subject}";
2360 }
2361 $mergeActSubjectDetails .= "<br />";
2362 }
2363 }
2364 }
2365
2366 // Create merge activity record. Source for merge activity is the logged in user's contact ID ($currentUserId).
2367 $activityParams = [
2368 'subject' => $mergeActSubject,
2369 'details' => $mergeActSubjectDetails,
2370 'status_id' => $completedActivityStatus,
2371 'activity_type_id' => $mergeActType,
2372 'source_contact_id' => $currentUserId,
2373 'activity_date_time' => date('YmdHis'),
2374 ];
2375
2376 $mergeActivity = CRM_Activity_BAO_Activity::create($activityParams);
2377 $mergeActivityId = $mergeActivity->id;
2378 if (!$mergeActivityId) {
2379 continue;
2380 }
2381
2382 //connect merge activity to case.
2383 $mergeCaseAct = [
2384 'case_id' => $mainCaseId,
2385 'activity_id' => $mergeActivityId,
2386 ];
2387
2388 self::processCaseActivity($mergeCaseAct);
2389 }
2390
2391 CRM_Utils_Hook::post_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient);
2392
2393 return $mainCaseIds;
2394 }
2395
2396 /**
2397 * Validate contact permission for
2398 * edit/view on activity record and build links.
2399 *
2400 * @param array $tplParams
2401 * Params to be sent to template for sending email.
2402 * @param array $activityParams
2403 * Info of the activity.
2404 */
2405 public static function buildPermissionLinks(&$tplParams, $activityParams) {
2406 $activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityParams['source_record_id'],
2407 'activity_type_id', 'id'
2408 );
2409
2410 if (!empty($tplParams['isCaseActivity'])) {
2411 $tplParams['editActURL'] = CRM_Utils_System::url('civicrm/case/activity',
2412 "reset=1&cid={$activityParams['target_id']}&caseid={$activityParams['case_id']}&action=update&id={$activityParams['source_record_id']}", TRUE
2413 );
2414
2415 $tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/case/activity/view',
2416 "reset=1&aid={$activityParams['source_record_id']}&cid={$activityParams['target_id']}&caseID={$activityParams['case_id']}", TRUE
2417 );
2418
2419 $tplParams['manageCaseURL'] = CRM_Utils_System::url('civicrm/contact/view/case',
2420 "reset=1&id={$activityParams['case_id']}&cid={$activityParams['target_id']}&action=view&context=home", TRUE
2421 );
2422 }
2423 else {
2424 $tplParams['editActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity',
2425 "atype=$activityTypeId&action=update&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2426 );
2427
2428 $tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity',
2429 "atype=$activityTypeId&action=view&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2430 );
2431 }
2432 }
2433
2434 /**
2435 * Validate contact permission for
2436 * given operation on activity record.
2437 *
2438 * @param int $activityId
2439 * Activity record id.
2440 * @param string $operation
2441 * User operation.
2442 * @param int $actTypeId
2443 * Activity type id.
2444 * @param int $contactId
2445 * Contact id/if not pass consider logged in.
2446 * @param bool $checkComponent
2447 * Do we need to check component enabled.
2448 *
2449 * @return bool
2450 */
2451 public static function checkPermission($activityId, $operation, $actTypeId = NULL, $contactId = NULL, $checkComponent = TRUE) {
2452 $allow = FALSE;
2453 if (!$actTypeId && $activityId) {
2454 $actTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
2455 }
2456
2457 if (!$activityId || !$operation || !$actTypeId) {
2458 return $allow;
2459 }
2460
2461 //do check for civicase component enabled.
2462 if ($checkComponent && !self::enabled()) {
2463 return $allow;
2464 }
2465
2466 //do check for cases.
2467 $caseActOperations = [
2468 'File On Case',
2469 'Link Cases',
2470 'Move To Case',
2471 'Copy To Case',
2472 ];
2473
2474 if (in_array($operation, $caseActOperations)) {
2475 static $caseCount;
2476 if (!isset($caseCount)) {
2477 try {
2478 $caseCount = civicrm_api3('Case', 'getcount', [
2479 'check_permissions' => TRUE,
2480 'status_id' => ['!=' => 'Closed'],
2481 'is_deleted' => 0,
2482 'end_date' => ['IS NULL' => 1],
2483 ]);
2484 }
2485 catch (CiviCRM_API3_Exception $e) {
2486 // Lack of permissions will throw an exception
2487 $caseCount = 0;
2488 }
2489 }
2490 if ($operation == 'File On Case') {
2491 $allow = !empty($caseCount);
2492 }
2493 else {
2494 $allow = ($caseCount > 1);
2495 }
2496 }
2497
2498 $actionOperations = ['view', 'edit', 'delete'];
2499 if (in_array($operation, $actionOperations)) {
2500
2501 //do cache when user has non/supper permission.
2502 static $allowOperations;
2503
2504 if (!is_array($allowOperations) ||
2505 !array_key_exists($operation, $allowOperations)
2506 ) {
2507
2508 if (!$contactId) {
2509 $session = CRM_Core_Session::singleton();
2510 $contactId = $session->get('userID');
2511 }
2512
2513 //check for permissions.
2514 $permissions = [
2515 'view' => [
2516 'access my cases and activities',
2517 'access all cases and activities',
2518 ],
2519 'edit' => [
2520 'access my cases and activities',
2521 'access all cases and activities',
2522 ],
2523 'delete' => ['delete activities'],
2524 ];
2525
2526 //check for core permission.
2527 $hasPermissions = [];
2528 $checkPermissions = CRM_Utils_Array::value($operation, $permissions);
2529 if (is_array($checkPermissions)) {
2530 foreach ($checkPermissions as $per) {
2531 if (CRM_Core_Permission::check($per)) {
2532 $hasPermissions[$operation][] = $per;
2533 }
2534 }
2535 }
2536
2537 //has permissions.
2538 if (!empty($hasPermissions)) {
2539 //need to check activity object specific.
2540 if (in_array($operation, [
2541 'view',
2542 'edit',
2543 ])
2544 ) {
2545 //do we have supper permission.
2546 if (in_array('access all cases and activities', $hasPermissions[$operation])) {
2547 $allowOperations[$operation] = $allow = TRUE;
2548 }
2549 else {
2550 //user has only access to my cases and activity.
2551 //here object specific permmions come in picture.
2552
2553 //edit - contact must be source or assignee
2554 //view - contact must be source/assignee/target
2555 $isTarget = $isAssignee = $isSource = FALSE;
2556 $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
2557 $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
2558 $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
2559 $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
2560
2561 $target = new CRM_Activity_DAO_ActivityContact();
2562 $target->record_type_id = $targetID;
2563 $target->activity_id = $activityId;
2564 $target->contact_id = $contactId;
2565 if ($target->find(TRUE)) {
2566 $isTarget = TRUE;
2567 }
2568
2569 $assignee = new CRM_Activity_DAO_ActivityContact();
2570 $assignee->activity_id = $activityId;
2571 $assignee->record_type_id = $assigneeID;
2572 $assignee->contact_id = $contactId;
2573 if ($assignee->find(TRUE)) {
2574 $isAssignee = TRUE;
2575 }
2576
2577 $source = new CRM_Activity_DAO_ActivityContact();
2578 $source->activity_id = $activityId;
2579 $source->record_type_id = $sourceID;
2580 $source->contact_id = $contactId;
2581 if ($source->find(TRUE)) {
2582 $isSource = TRUE;
2583 }
2584
2585 if ($operation == 'edit') {
2586 if ($isAssignee || $isSource) {
2587 $allow = TRUE;
2588 }
2589 }
2590 if ($operation == 'view') {
2591 if ($isTarget || $isAssignee || $isSource) {
2592 $allow = TRUE;
2593 }
2594 }
2595 }
2596 }
2597 elseif (is_array($hasPermissions[$operation])) {
2598 $allowOperations[$operation] = $allow = TRUE;
2599 }
2600 }
2601 else {
2602 //contact do not have permission.
2603 $allowOperations[$operation] = FALSE;
2604 }
2605 }
2606 else {
2607 //use cache.
2608 //here contact might have supper/non permission.
2609 $allow = $allowOperations[$operation];
2610 }
2611 }
2612
2613 //do further only when operation is granted.
2614 if ($allow) {
2615 $actTypeName = CRM_Core_PseudoConstant::getName('CRM_Activity_BAO_Activity', 'activity_type_id', $actTypeId);
2616
2617 //do not allow multiple copy / edit action.
2618 $singletonNames = [
2619 'Open Case',
2620 'Reassigned Case',
2621 'Merge Case',
2622 'Link Cases',
2623 'Assign Case Role',
2624 'Email',
2625 'Inbound Email',
2626 ];
2627
2628 //do not allow to delete these activities, CRM-4543
2629 $doNotDeleteNames = ['Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date'];
2630
2631 //allow edit operation.
2632 $allowEditNames = ['Open Case'];
2633
2634 if (CRM_Activity_BAO_Activity::checkEditInboundEmailsPermissions()) {
2635 $allowEditNames[] = 'Inbound Email';
2636 }
2637
2638 // do not allow File on Case
2639 $doNotFileNames = [
2640 'Open Case',
2641 'Change Case Type',
2642 'Change Case Status',
2643 'Change Case Start Date',
2644 'Reassigned Case',
2645 'Merge Case',
2646 'Link Cases',
2647 'Assign Case Role',
2648 ];
2649
2650 if (in_array($actTypeName, $singletonNames)) {
2651 $allow = FALSE;
2652 if ($operation == 'File On Case') {
2653 $allow = (in_array($actTypeName, $doNotFileNames)) ? FALSE : TRUE;
2654 }
2655 if (in_array($operation, $actionOperations)) {
2656 $allow = TRUE;
2657 if ($operation == 'edit') {
2658 $allow = (in_array($actTypeName, $allowEditNames)) ? TRUE : FALSE;
2659 }
2660 elseif ($operation == 'delete') {
2661 $allow = (in_array($actTypeName, $doNotDeleteNames)) ? FALSE : TRUE;
2662 }
2663 }
2664 }
2665 if ($allow && ($operation == 'delete') &&
2666 in_array($actTypeName, $doNotDeleteNames)
2667 ) {
2668 $allow = FALSE;
2669 }
2670
2671 if ($allow && ($operation == 'File On Case') &&
2672 in_array($actTypeName, $doNotFileNames)
2673 ) {
2674 $allow = FALSE;
2675 }
2676
2677 //check settings file for masking actions
2678 //on the basis the activity types
2679 //hide Edit link if activity type is NOT editable
2680 //(special case activities).CRM-5871
2681 if ($allow && in_array($operation, $actionOperations)) {
2682 static $actionFilter = [];
2683 if (!array_key_exists($operation, $actionFilter)) {
2684 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
2685 $actionFilter[$operation] = $xmlProcessor->get('Settings', 'ActivityTypes', FALSE, $operation);
2686 }
2687 if (array_key_exists($operation, $actionFilter[$operation]) &&
2688 in_array($actTypeId, $actionFilter[$operation][$operation])
2689 ) {
2690 $allow = FALSE;
2691 }
2692 }
2693 }
2694
2695 return $allow;
2696 }
2697
2698 /**
2699 * Since we drop 'access CiviCase', allow access
2700 * if user has 'access my cases and activities'
2701 * or 'access all cases and activities'
2702 */
2703 public static function accessCiviCase() {
2704 if (!self::enabled()) {
2705 return FALSE;
2706 }
2707
2708 if (CRM_Core_Permission::check('access my cases and activities') ||
2709 CRM_Core_Permission::check('access all cases and activities')
2710 ) {
2711 return TRUE;
2712 }
2713
2714 return FALSE;
2715 }
2716
2717 /**
2718 * Verify user has permission to access a case.
2719 *
2720 * @param int $caseId
2721 * @param bool $denyClosed
2722 * Set TRUE if one wants closed cases to be treated as inaccessible.
2723 *
2724 * @return bool
2725 */
2726 public static function accessCase($caseId, $denyClosed = TRUE) {
2727 if (!$caseId || !self::enabled()) {
2728 return FALSE;
2729 }
2730
2731 $params = ['id' => $caseId, 'check_permissions' => TRUE];
2732 if ($denyClosed && !CRM_Core_Permission::check('access all cases and activities')) {
2733 $params['status_id'] = ['!=' => 'Closed'];
2734 }
2735 try {
2736 return (bool) civicrm_api3('Case', 'getcount', $params);
2737 }
2738 catch (CiviCRM_API3_Exception $e) {
2739 // Lack of permissions will throw an exception
2740 return FALSE;
2741 }
2742 }
2743
2744 /**
2745 * Check whether activity is a case Activity.
2746 *
2747 * @param int $activityID
2748 * Activity id.
2749 *
2750 * @return bool
2751 */
2752 public static function isCaseActivity($activityID) {
2753 $isCaseActivity = FALSE;
2754 if ($activityID) {
2755 $params = [1 => [$activityID, 'Integer']];
2756 $query = "SELECT id FROM civicrm_case_activity WHERE activity_id = %1";
2757 if (CRM_Core_DAO::singleValueQuery($query, $params)) {
2758 $isCaseActivity = TRUE;
2759 }
2760 }
2761
2762 return $isCaseActivity;
2763 }
2764
2765 /**
2766 * Get all the case type ids currently in use.
2767 *
2768 * @return array
2769 */
2770 public static function getUsedCaseType() {
2771 static $caseTypeIds;
2772
2773 if (!is_array($caseTypeIds)) {
2774 $query = "SELECT DISTINCT( civicrm_case.case_type_id ) FROM civicrm_case";
2775
2776 $dao = CRM_Core_DAO::executeQuery($query);
2777 $caseTypeIds = [];
2778 while ($dao->fetch()) {
2779 $typeId = explode(CRM_Core_DAO::VALUE_SEPARATOR,
2780 $dao->case_type_id
2781 );
2782 $caseTypeIds[] = $typeId[1];
2783 }
2784 }
2785
2786 return $caseTypeIds;
2787 }
2788
2789 /**
2790 * Get all the case status ids currently in use.
2791 *
2792 * @return array
2793 */
2794 public static function getUsedCaseStatuses() {
2795 static $caseStatusIds;
2796
2797 if (!is_array($caseStatusIds)) {
2798 $query = "SELECT DISTINCT( civicrm_case.status_id ) FROM civicrm_case";
2799
2800 $dao = CRM_Core_DAO::executeQuery($query);
2801 $caseStatusIds = [];
2802 while ($dao->fetch()) {
2803 $caseStatusIds[] = $dao->status_id;
2804 }
2805 }
2806
2807 return $caseStatusIds;
2808 }
2809
2810 /**
2811 * Get all the encounter medium ids currently in use.
2812 *
2813 * @return array
2814 */
2815 public static function getUsedEncounterMediums() {
2816 static $mediumIds;
2817
2818 if (!is_array($mediumIds)) {
2819 $query = "SELECT DISTINCT( civicrm_activity.medium_id ) FROM civicrm_activity";
2820
2821 $dao = CRM_Core_DAO::executeQuery($query);
2822 $mediumIds = [];
2823 while ($dao->fetch()) {
2824 $mediumIds[] = $dao->medium_id;
2825 }
2826 }
2827
2828 return $mediumIds;
2829 }
2830
2831 /**
2832 * Check case configuration.
2833 *
2834 * @param int $contactId
2835 *
2836 * @return array
2837 */
2838 public static function isCaseConfigured($contactId = NULL) {
2839 $configured = array_fill_keys(['configured', 'allowToAddNewCase', 'redirectToCaseAdmin'], FALSE);
2840
2841 //lets check for case configured.
2842 $allCasesCount = CRM_Case_BAO_Case::caseCount(NULL, FALSE);
2843 $configured['configured'] = ($allCasesCount) ? TRUE : FALSE;
2844 if (!$configured['configured']) {
2845 //do check for case type and case status.
2846 $caseTypes = CRM_Case_PseudoConstant::caseType('title', FALSE);
2847 if (!empty($caseTypes)) {
2848 $configured['configured'] = TRUE;
2849 if (!$configured['configured']) {
2850 $caseStatuses = CRM_Case_PseudoConstant::caseStatus('label', FALSE);
2851 if (!empty($caseStatuses)) {
2852 $configured['configured'] = TRUE;
2853 }
2854 }
2855 }
2856 }
2857 if ($configured['configured']) {
2858 //do check for active case type and case status.
2859 $caseTypes = CRM_Case_PseudoConstant::caseType();
2860 if (!empty($caseTypes)) {
2861 $caseStatuses = CRM_Case_PseudoConstant::caseStatus();
2862 if (!empty($caseStatuses)) {
2863 $configured['allowToAddNewCase'] = TRUE;
2864 }
2865 }
2866
2867 //do we need to redirect user to case admin.
2868 if (!$configured['allowToAddNewCase'] && $contactId) {
2869 //check for current contact case count.
2870 $currentContatCasesCount = CRM_Case_BAO_Case::caseCount($contactId);
2871 //redirect user to case admin page.
2872 if (!$currentContatCasesCount) {
2873 $configured['redirectToCaseAdmin'] = TRUE;
2874 }
2875 }
2876 }
2877
2878 return $configured;
2879 }
2880
2881 /**
2882 * Used during case component enablement and during ugprade.
2883 *
2884 * @return bool
2885 */
2886 public static function createCaseViews() {
2887 $errorScope = CRM_Core_TemporaryErrorScope::ignoreException();
2888 $dao = new CRM_Core_DAO();
2889
2890 $sql = self::createCaseViewsQuery('upcoming');
2891 $dao->query($sql);
2892 if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) {
2893 return FALSE;
2894 }
2895
2896 // Above error doesn't get caught?
2897 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_upcoming");
2898 if (is_null($doublecheck)) {
2899 return FALSE;
2900 }
2901
2902 $sql = self::createCaseViewsQuery('recent');
2903 $dao->query($sql);
2904 if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) {
2905 return FALSE;
2906 }
2907
2908 // Above error doesn't get caught?
2909 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_recent");
2910 if (is_null($doublecheck)) {
2911 return FALSE;
2912 }
2913
2914 return TRUE;
2915 }
2916
2917 /**
2918 * Helper function, also used by the upgrade in case of error
2919 *
2920 * @param string $section
2921 *
2922 * @return string
2923 */
2924 public static function createCaseViewsQuery($section = 'upcoming') {
2925 $sql = "";
2926 $scheduled_id = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Scheduled');
2927 switch ($section) {
2928 case 'upcoming':
2929 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_upcoming`
2930 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
2931 FROM civicrm_case_activity ca
2932 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
2933 WHERE a.id =
2934 (SELECT b.id FROM civicrm_case_activity bca
2935 INNER JOIN civicrm_activity b ON bca.activity_id=b.id
2936 WHERE b.activity_date_time <= DATE_ADD( NOW(), INTERVAL 14 DAY )
2937 AND b.is_current_revision = 1 AND b.is_deleted=0 AND b.status_id = $scheduled_id
2938 AND bca.case_id = ca.case_id ORDER BY b.activity_date_time ASC LIMIT 1)";
2939 break;
2940
2941 case 'recent':
2942 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_recent`
2943 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
2944 FROM civicrm_case_activity ca
2945 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
2946 WHERE a.id =
2947 (SELECT b.id FROM civicrm_case_activity bca
2948 INNER JOIN civicrm_activity b ON bca.activity_id=b.id
2949 WHERE b.activity_date_time >= DATE_SUB( NOW(), INTERVAL 14 DAY )
2950 AND b.is_current_revision = 1 AND b.is_deleted=0 AND b.status_id <> $scheduled_id
2951 AND bca.case_id = ca.case_id ORDER BY b.activity_date_time DESC LIMIT 1)";
2952 break;
2953 }
2954 return $sql;
2955 }
2956
2957 /**
2958 * Add/copy relationships, when new client is added for a case
2959 *
2960 * @param int $caseId
2961 * Case id.
2962 * @param int $contactId
2963 * Contact id / new client id.
2964 */
2965 public static function addCaseRelationships($caseId, $contactId) {
2966 // get the case role / relationships for the case
2967 $caseRelationships = new CRM_Contact_DAO_Relationship();
2968 $caseRelationships->case_id = $caseId;
2969 $caseRelationships->find();
2970 $relationshipTypes = [];
2971
2972 // make sure we don't add duplicate relationships of same relationship type.
2973 while ($caseRelationships->fetch() && !in_array($caseRelationships->relationship_type_id, $relationshipTypes)) {
2974 $values = [];
2975 CRM_Core_DAO::storeValues($caseRelationships, $values);
2976
2977 // add relationship for new client.
2978 $newRelationship = new CRM_Contact_DAO_Relationship();
2979 $newRelationship->copyValues($values);
2980 $newRelationship->id = NULL;
2981 $newRelationship->case_id = $caseId;
2982 $newRelationship->contact_id_a = $contactId;
2983 $newRelationship->end_date = CRM_Utils_Date::isoToMysql($caseRelationships->end_date);
2984 $newRelationship->start_date = CRM_Utils_Date::isoToMysql($caseRelationships->start_date);
2985
2986 // another check to avoid duplicate relationship, in cases where client is removed and re-added again.
2987 if (!$newRelationship->find(TRUE)) {
2988 $newRelationship->save();
2989 }
2990
2991 // store relationship type of newly created relationship
2992 $relationshipTypes[] = $caseRelationships->relationship_type_id;
2993 }
2994 }
2995
2996 /**
2997 * Get the list of clients for a case.
2998 *
2999 * @param int $caseId
3000 *
3001 * @return array
3002 * associated array with client ids
3003 */
3004 public static function getCaseClients($caseId) {
3005 $clients = [];
3006 $caseContact = new CRM_Case_DAO_CaseContact();
3007 $caseContact->case_id = $caseId;
3008 $caseContact->orderBy('id');
3009 $caseContact->find();
3010
3011 while ($caseContact->fetch()) {
3012 $clients[] = $caseContact->contact_id;
3013 }
3014
3015 return $clients;
3016 }
3017
3018 /**
3019 * @param int $caseId
3020 * @param string $direction
3021 * @param int $cid
3022 * @param int $relTypeId
3023 *
3024 * @throws \CRM_Core_Exception
3025 * @throws \CiviCRM_API3_Exception
3026 */
3027 public static function endCaseRole($caseId, $direction, $cid, $relTypeId) {
3028 // Validate inputs
3029 if ($direction !== 'a' && $direction !== 'b') {
3030 throw new CRM_Core_Exception('Invalid relationship direction');
3031 }
3032
3033 // This case might have multiple clients, so we lookup by relationship instead of by id to get them all
3034 $sql = "SELECT id FROM civicrm_relationship WHERE case_id = %1 AND contact_id_{$direction} = %2 AND relationship_type_id = %3";
3035 $dao = CRM_Core_DAO::executeQuery($sql, [
3036 1 => [$caseId, 'Positive'],
3037 2 => [$cid, 'Positive'],
3038 3 => [$relTypeId, 'Positive'],
3039 ]);
3040 while ($dao->fetch()) {
3041 civicrm_api3('relationship', 'create', [
3042 'id' => $dao->id,
3043 'is_active' => 0,
3044 'end_date' => 'now',
3045 ]);
3046 }
3047 }
3048
3049 /**
3050 * Get options for a given case field.
3051 *
3052 * @param string $fieldName
3053 * @param string $context
3054 * @param array $props
3055 * Whatever is known about this dao object.
3056 *
3057 * @return array|bool
3058 * @throws \CiviCRM_API3_Exception
3059 *
3060 * @see CRM_Core_DAO::buildOptionsContext
3061 * @see CRM_Core_DAO::buildOptions
3062 *
3063 */
3064 public static function buildOptions($fieldName, $context = NULL, $props = []) {
3065 $className = __CLASS__;
3066 $params = [];
3067 switch ($fieldName) {
3068 // This field is not part of this object but the api supports it
3069 case 'medium_id':
3070 $className = 'CRM_Activity_BAO_Activity';
3071 break;
3072
3073 // Filter status id by case type id
3074 case 'status_id':
3075 if (!empty($props['case_type_id'])) {
3076 $idField = is_numeric($props['case_type_id']) ? 'id' : 'name';
3077 $caseType = civicrm_api3('CaseType', 'getsingle', [$idField => $props['case_type_id'], 'return' => 'definition']);
3078 if (!empty($caseType['definition']['statuses'])) {
3079 $params['condition'] = 'v.name IN ("' . implode('","', $caseType['definition']['statuses']) . '")';
3080 }
3081 }
3082 break;
3083 }
3084 return CRM_Core_PseudoConstant::get($className, $fieldName, $params, $context);
3085 }
3086
3087 /**
3088 * @inheritDoc
3089 */
3090 public function addSelectWhereClause() {
3091 // We always return an array with these keys, even if they are empty,
3092 // because this tells the query builder that we have considered these fields for acls
3093 $clauses = [
3094 'id' => [],
3095 // Only case admins can view deleted cases
3096 'is_deleted' => CRM_Core_Permission::check('administer CiviCase') ? [] : ["= 0"],
3097 ];
3098 // Ensure the user has permission to view the case client
3099 $contactClause = CRM_Utils_SQL::mergeSubquery('Contact');
3100 if ($contactClause) {
3101 $contactClause = implode(' AND contact_id ', $contactClause);
3102 $clauses['id'][] = "IN (SELECT case_id FROM civicrm_case_contact WHERE contact_id $contactClause)";
3103 }
3104 // The api gatekeeper ensures the user has at least "access my cases and activities"
3105 // so if they do not have permission to see all cases we'll assume they can only access their own
3106 if (!CRM_Core_Permission::check('access all cases and activities')) {
3107 $user = (int) CRM_Core_Session::getLoggedInContactID();
3108 $clauses['id'][] = "IN (
3109 SELECT r.case_id FROM civicrm_relationship r, civicrm_case_contact cc WHERE r.is_active = 1 AND cc.case_id = r.case_id AND (
3110 (r.contact_id_a = cc.contact_id AND r.contact_id_b = $user) OR (r.contact_id_b = cc.contact_id AND r.contact_id_a = $user)
3111 )
3112 )";
3113 }
3114 CRM_Utils_Hook::selectWhereClause($this, $clauses);
3115 return $clauses;
3116 }
3117
3118 /**
3119 * CRM-20308: Method to get the contact id to use as from contact for email copy
3120 * 1. Activity Added by Contact's email address
3121 * 2. System Default From Address
3122 * 3. Default Organization Contact email address
3123 * 4. Logged in user
3124 *
3125 * @param int $activityID
3126 *
3127 * @return mixed $emailFromContactId
3128 *
3129 * @throws \CiviCRM_API3_Exception
3130 * @see https://issues.civicrm.org/jira/browse/CRM-20308
3131 */
3132 public static function getReceiptFrom($activityID) {
3133 $name = $address = NULL;
3134
3135 if (!empty($activityID) && (Civi::settings()->get('allow_mail_from_logged_in_contact'))) {
3136 // This breaks SPF/DMARC if email is sent from an email address that the server is not authorised to send from.
3137 // so we can disable this behaviour with the "allow_mail_from_logged_in_contact" setting.
3138 // There is always a 'Added by' contact for a activity,
3139 // so we can safely use ActivityContact.Getvalue API
3140 $sourceContactId = civicrm_api3('ActivityContact', 'getvalue', [
3141 'activity_id' => $activityID,
3142 'record_type_id' => 'Activity Source',
3143 'return' => 'contact_id',
3144 ]);
3145 list($name, $address) = CRM_Contact_BAO_Contact_Location::getEmailDetails($sourceContactId);
3146 }
3147
3148 // If 'From' email address not found for Source Activity Contact then
3149 // fetch the email from domain or logged in user.
3150 if (empty($address)) {
3151 list($name, $address) = CRM_Core_BAO_Domain::getDefaultReceiptFrom();
3152 }
3153
3154 return "$name <$address>";
3155 }
3156
3157 /**
3158 * @return array
3159 */
3160 public static function getEntityRefFilters() {
3161 $filters = [
3162 [
3163 'key' => 'case_id.case_type_id',
3164 'value' => ts('Case Type'),
3165 'entity' => 'Case',
3166 ],
3167 [
3168 'key' => 'case_id.status_id',
3169 'value' => ts('Case Status'),
3170 'entity' => 'Case',
3171 ],
3172 ];
3173 foreach (CRM_Contact_BAO_Contact::getEntityRefFilters() as $filter) {
3174 $filter += ['entity' => 'Contact'];
3175 $filter['key'] = 'contact_id.' . $filter['key'];
3176 $filters[] = $filter;
3177 }
3178 return $filters;
3179 }
3180
3181 /**
3182 * Fetch Case Role direction from Case Type
3183 */
3184 public static function getCaseRoleDirection($caseId, $roleTypeId = NULL) {
3185 try {
3186 $case = civicrm_api3('Case', 'getsingle', ['id' => $caseId]);
3187 }
3188 catch (CiviCRM_API3_Exception $e) {
3189 // Lack of permissions will throw an exception
3190 return 0;
3191 }
3192 if (!empty($case['case_type_id'])) {
3193 try {
3194 $caseType = civicrm_api3('CaseType', 'getsingle', ['id' => $case['case_type_id'], 'return' => ['definition']]);
3195 }
3196 catch (CiviCRM_API3_Exception $e) {
3197 // Lack of permissions will throw an exception
3198 return 'no case type found';
3199 }
3200 if (!empty($caseType['definition']['caseRoles'])) {
3201 $caseRoles = [];
3202 foreach ($caseType['definition']['caseRoles'] as $key => $roleDetails) {
3203 // Check if its an a_b label
3204 try {
3205 $relType = civicrm_api3('RelationshipType', 'getsingle', ['label_a_b' => $roleDetails['name']]);
3206 }
3207 catch (CiviCRM_API3_Exception $e) {
3208 }
3209 if (!empty($relType['id'])) {
3210 $roleDetails['id'] = $relType['id'];
3211 $roleDetails['direction'] = 'b_a';
3212 }
3213 // Check if its a b_a label
3214 try {
3215 $relTypeBa = civicrm_api3('RelationshipType', 'getsingle', ['label_b_a' => $roleDetails['name']]);
3216 }
3217 catch (CiviCRM_API3_Exception $e) {
3218 }
3219 if (!empty($relTypeBa['id'])) {
3220 if (!empty($roleDetails['direction'])) {
3221 $roleDetails['direction'] = 'bidrectional';
3222 }
3223 else {
3224 $roleDetails['id'] = $relTypeBa['id'];
3225 $roleDetails['direction'] = 'a_b';
3226 }
3227 }
3228 $caseRoles[$roleDetails['id']] = $roleDetails;
3229 }
3230 }
3231 return $caseRoles;
3232 }
3233 }
3234
3235 }