3 +--------------------------------------------------------------------+
4 | CiviCRM version 4.3 |
5 +--------------------------------------------------------------------+
6 | Copyright CiviCRM LLC (c) 2004-2013 |
7 +--------------------------------------------------------------------+
8 | This file is a part of CiviCRM. |
10 | CiviCRM is free software; you can copy, modify, and distribute it |
11 | under the terms of the GNU Affero General Public License |
12 | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
14 | CiviCRM is distributed in the hope that it will be useful, but |
15 | WITHOUT ANY WARRANTY; without even the implied warranty of |
16 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
17 | See the GNU Affero General Public License for more details. |
19 | You should have received a copy of the GNU Affero General Public |
20 | License and the CiviCRM Licensing Exception along |
21 | with this program; if not, contact CiviCRM LLC |
22 | at info[AT]civicrm[DOT]org. If you have questions about the |
23 | GNU Affero General Public License or the licensing of CiviCRM, |
24 | see the CiviCRM license FAQ at http://civicrm.org/licensing |
25 +--------------------------------------------------------------------+
31 * @copyright CiviCRM LLC (c) 2004-2013
37 * This class contains the funtions for Case Management
40 class CRM_Case_BAO_Case
extends CRM_Case_DAO_Case
{
43 * static field for all the case information that we can potentially export
48 static $_exportableFields = NULL;
49 function __construct() {
50 parent
::__construct();
54 * takes an associative array and creates a case object
56 * the function extract all the params it needs to initialize the create a
57 * case object. the params array could contain additional unused name/value
60 * @param array $params (reference ) an assoc array of name/value pairs
61 * @param array $ids the array that holds all the db ids
63 * @return object CRM_Case_BAO_Case object
67 static function add(&$params) {
68 $caseDAO = new CRM_Case_DAO_Case();
69 $caseDAO->copyValues($params);
70 return $caseDAO->save();
74 * Given the list of params in the params array, fetch the object
75 * and store the values in the values array
77 * @param array $params input parameters to find object
78 * @param array $values output values of the object
79 * @param array $ids the array that holds all the db ids
81 * @return CRM_Case_BAO_Case|null the found object or null
85 static function &getValues(&$params, &$values, &$ids) {
86 $case = new CRM_Case_BAO_Case();
88 $case->copyValues($params);
90 if ($case->find(TRUE)) {
91 $ids['case'] = $case->id
;
92 CRM_Core_DAO
::storeValues($case, $values);
99 * takes an associative array and creates a case object
101 * @param array $params (reference ) an assoc array of name/value pairs
102 * @param array $ids the array that holds all the db ids
104 * @return object CRM_Case_BAO_Case object
108 static function &create(&$params) {
109 $transaction = new CRM_Core_Transaction();
111 if (CRM_Utils_Array
::value('id', $params)) {
112 CRM_Utils_Hook
::pre('edit', 'Case', $params['id'], $params);
115 CRM_Utils_Hook
::pre('create', 'Case', NULL, $params);
118 $case = self
::add($params);
120 if (CRM_Utils_Array
::value('custom', $params) &&
121 is_array($params['custom'])
123 CRM_Core_BAO_CustomValueTable
::store($params['custom'], 'civicrm_case', $case->id
);
126 if (is_a($case, 'CRM_Core_Error')) {
127 $transaction->rollback();
131 if (CRM_Utils_Array
::value('id', $params)) {
132 CRM_Utils_Hook
::post('edit', 'Case', $case->id
, $case);
135 CRM_Utils_Hook
::post('create', 'Case', $case->id
, $case);
137 $transaction->commit();
139 //we are not creating log for case
140 //since case log can be tracked using log for activity.
145 * Create case contact record
147 * @param array case_id, contact_id
152 static function addCaseToContact($params) {
153 $caseContact = new CRM_Case_DAO_CaseContact();
154 $caseContact->case_id
= $params['case_id'];
155 $caseContact->contact_id
= $params['contact_id'];
156 $caseContact->find(TRUE);
157 $caseContact->save();
159 // add to recently viewed
160 $caseType = CRM_Case_PseudoConstant
::caseTypeName($caseContact->case_id
, 'label');
161 $url = CRM_Utils_System
::url('civicrm/contact/view/case',
162 "action=view&reset=1&id={$caseContact->case_id}&cid={$caseContact->contact_id}&context=home"
165 $title = CRM_Contact_BAO_Contact
::displayName($caseContact->contact_id
) . ' - ' . $caseType['name'];
167 $recentOther = array();
168 if (CRM_Core_Permission
::checkActionPermission('CiviCase', CRM_Core_Action
::DELETE
)) {
169 $recentOther['deleteUrl'] = CRM_Utils_System
::url('civicrm/contact/view/case',
170 "action=delete&reset=1&id={$caseContact->case_id}&cid={$caseContact->contact_id}&context=home"
174 // add the recently created case
175 CRM_Utils_Recent
::add($title,
177 $caseContact->case_id
,
179 $params['contact_id'],
188 * Delet case contact record
195 static function deleteCaseContact($caseID) {
196 $caseContact = new CRM_Case_DAO_CaseContact();
197 $caseContact->case_id
= $caseID;
198 $caseContact->delete();
200 // delete the recently created Case
205 CRM_Utils_Recent
::del($caseRecent);
209 * This function is used to convert associative array names to values
212 * This function is used by both the web form layer and the api. Note that
213 * the api needs the name => value conversion, also the view layer typically
214 * requires value => name conversion
216 static function lookupValue(&$defaults, $property, &$lookup, $reverse) {
217 $id = $property . '_id';
219 $src = $reverse ?
$property : $id;
220 $dst = $reverse ?
$id : $property;
222 if (!array_key_exists($src, $defaults)) {
226 $look = $reverse ?
array_flip($lookup) : $lookup;
228 if (is_array($look)) {
229 if (!array_key_exists($defaults[$src], $look)) {
233 $defaults[$dst] = $look[$defaults[$src]];
238 * Takes a bunch of params that are needed to match certain criteria and
239 * retrieves the relevant objects. We'll tweak this function to be more
240 * full featured over a period of time. This is the inverse function of
241 * create. It also stores all the retrieved values in the default array
243 * @param array $params (reference ) an assoc array of name/value pairs
244 * @param array $defaults (reference ) an assoc array to hold the name / value pairs
245 * in a hierarchical manner
246 * @param array $ids (reference) the array that holds all the db ids
248 * @return object CRM_Case_BAO_Case object
252 static function retrieve(&$params, &$defaults, &$ids) {
253 $case = CRM_Case_BAO_Case
::getValues($params, $defaults, $ids);
258 * Function to process case activity add/delete
259 * takes an associative array and
261 * @param array $params (reference ) an assoc array of name/value pairs
266 static function processCaseActivity(&$params) {
267 $caseActivityDAO = new CRM_Case_DAO_CaseActivity();
268 $caseActivityDAO->activity_id
= $params['activity_id'];
269 $caseActivityDAO->case_id
= $params['case_id'];
271 $caseActivityDAO->find(TRUE);
272 $caseActivityDAO->save();
276 * Function to get the case subject for Activity
278 * @param int $activityId activity id
280 * @return case subject or null
284 static function getCaseSubject($activityId) {
285 $caseActivity = new CRM_Case_DAO_CaseActivity();
286 $caseActivity->activity_id
= $activityId;
287 if ($caseActivity->find(TRUE)) {
288 return CRM_Core_DAO
::getFieldValue('CRM_Case_BAO_Case', $caseActivity->case_id
, 'subject');
294 * Function to get the case type.
302 static function getCaseType($caseId, $colName = 'label') {
311 INNER JOIN civicrm_option_group og ON og.name='case_type'
312 INNER JOIN civicrm_option_value ov ON ( ca.case_type_id=ov.value AND ov.option_group_id=og.id )
315 $params = array(1 => array($caseId, 'Integer'));
317 return CRM_Core_DAO
::singleValueQuery($sql, $params);
321 * Delete the record that are associated with this case
322 * record are deleted from case
324 * @param int $caseId id of the case to delete
330 static function deleteCase($caseId, $moveToTrash = FALSE) {
331 CRM_Utils_Hook
::pre('delete', 'Case', $caseId, CRM_Core_DAO
::$_nullArray);
334 $activities = self
::getCaseActivityDates($caseId);
336 foreach ($activities as $value) {
337 CRM_Activity_BAO_Activity
::deleteActivity($value, $moveToTrash);
342 $transaction = new CRM_Core_Transaction();
344 $case = new CRM_Case_DAO_Case();
347 $result = $case->delete();
348 $transaction->commit();
351 $result = $case->is_deleted
= 1;
356 // CRM-7364, disable relationships
357 self
::enableDisableCaseRelationships($caseId, FALSE);
359 CRM_Utils_Hook
::post('delete', 'Case', $caseId, $case);
361 // remove case from recent items.
366 CRM_Utils_Recent
::del($caseRecent);
374 * Function to enable disable case related relationships
376 * @param int $caseId case id
377 * @param boolean $enable action
383 static function enableDisableCaseRelationships($caseId, $enable) {
384 $contactIds = self
::retrieveContactIdsByCaseId($caseId);
385 if (!empty($contactIds)) {
386 foreach ($contactIds as $cid) {
387 $roles = self
::getCaseRoles($cid, $caseId);
388 if (!empty($roles)) {
389 $relationshipIds = implode(',', array_keys($roles));
390 $enable = (int)$enable;
391 $query = "UPDATE civicrm_relationship SET is_active = {$enable}
392 WHERE id IN ( {$relationshipIds} )";
393 CRM_Core_DAO
::executeQuery($query);
400 * Delete the activities related to case
402 * @param int $activityId id of the activity
408 static function deleteCaseActivity($activityId) {
409 $case = new CRM_Case_DAO_CaseActivity();
410 $case->activity_id
= $activityId;
415 * Retrieve contact_id by case_id
417 * @param int $caseId ID of the case
423 static function retrieveContactIdsByCaseId($caseId, $contactID = NULL) {
424 $caseContact = new CRM_Case_DAO_CaseContact();
425 $caseContact->case_id
= $caseId;
426 $caseContact->find();
427 $contactArray = array();
429 while ($caseContact->fetch()) {
430 if ($contactID != $caseContact->contact_id
) {
431 $contactArray[$count] = $caseContact->contact_id
;
436 return $contactArray;
440 * Look up a case using an activity ID
442 * @param $activity_id
444 * @return int, case ID
446 static function getCaseIdByActivityId($activityId) {
447 $originalId = CRM_Core_DAO
::singleValueQuery(
448 'SELECT original_id FROM civicrm_activity WHERE id = %1',
449 array('1' => array($activityId, 'Integer'))
451 $caseId = CRM_Core_DAO
::singleValueQuery(
452 'SELECT case_id FROM civicrm_case_activity WHERE activity_id in (%1,%2)',
454 '1' => array($activityId, 'Integer'),
455 '2' => array($originalId ?
$originalId : $activityId, 'Integer'),
462 * Retrieve contact names by caseId
464 * @param int $caseId ID of the case
471 static function getContactNames($caseId) {
472 $contactNames = array();
474 return $contactNames;
478 SELECT contact_a.sort_name name,
479 contact_a.display_name as display_name,
481 contact_a.birth_date as birth_date,
484 FROM civicrm_contact contact_a
485 LEFT JOIN civicrm_case_contact ON civicrm_case_contact.contact_id = contact_a.id
486 LEFT JOIN civicrm_email ce ON ( ce.contact_id = contact_a.id AND ce.is_primary = 1)
487 LEFT JOIN civicrm_phone cp ON ( cp.contact_id = contact_a.id AND cp.is_primary = 1)
488 WHERE civicrm_case_contact.case_id = %1";
490 $dao = CRM_Core_DAO
::executeQuery($query,
491 array(1 => array($caseId, 'Integer'))
493 while ($dao->fetch()) {
494 $contactNames[$dao->cid
]['contact_id'] = $dao->cid
;
495 $contactNames[$dao->cid
]['sort_name'] = $dao->name
;
496 $contactNames[$dao->cid
]['display_name'] = $dao->display_name
;
497 $contactNames[$dao->cid
]['email'] = $dao->email
;
498 $contactNames[$dao->cid
]['phone'] = $dao->phone
;
499 $contactNames[$dao->cid
]['birth_date'] = $dao->birth_date
;
500 $contactNames[$dao->cid
]['role'] = ts('Client');
503 return $contactNames;
507 * Retrieve case_id by contact_id
509 * @param int $contactId ID of the contact
510 * @param boolean $includeDeleted include the deleted cases in result
517 static function retrieveCaseIdsByContactId($contactID, $includeDeleted = FALSE) {
520 FROM civicrm_case_contact cc
521 INNER JOIN civicrm_case ca ON cc.case_id = ca.id
522 WHERE cc.contact_id = %1
524 if (!$includeDeleted) {
525 $query .= " AND ca.is_deleted = 0";
528 $params = array(1 => array($contactID, 'Integer'));
529 $dao = CRM_Core_DAO
::executeQuery($query, $params);
531 $caseArray = array();
532 while ($dao->fetch()) {
533 $caseArray[] = $dao->id
;
540 static function getCaseActivityQuery($type = 'upcoming', $userID = NULL, $condition = NULL, $isDeleted = 0) {
542 $session = CRM_Core_Session
::singleton();
543 $userID = $session->get('userID');
546 $actStatus = array_flip(CRM_Core_PseudoConstant
::activityStatus('name'));
547 $scheduledStatusId = $actStatus['Scheduled'];
550 civicrm_case.id as case_id,
551 civicrm_case.subject as case_subject,
552 civicrm_contact.id as contact_id,
553 civicrm_contact.sort_name as sort_name,
554 civicrm_phone.phone as phone,
555 civicrm_contact.contact_type as contact_type,
556 civicrm_contact.contact_sub_type as contact_sub_type,
557 t_act.activity_type_id,
558 cov_type.label as case_type,
559 cov_type.name as case_type_name,
560 cov_status.label as case_status,
561 cov_status.label as case_status_name,
563 civicrm_case.start_date as case_start_date,
564 case_relation_type.label_b_a as case_role, ";
566 if ($type == 'upcoming') {
568 t_act.desired_date as case_scheduled_activity_date,
569 t_act.id as case_scheduled_activity_id,
570 t_act.act_type_name as case_scheduled_activity_type_name,
571 t_act.act_type AS case_scheduled_activity_type ";
573 elseif ($type == 'recent') {
575 t_act.desired_date as case_recent_activity_date,
576 t_act.id as case_recent_activity_id,
577 t_act.act_type_name as case_recent_activity_type_name,
578 t_act.act_type AS case_recent_activity_type ";
581 $query .= " FROM civicrm_case
582 INNER JOIN civicrm_case_contact ON civicrm_case.id = civicrm_case_contact.case_id
583 INNER JOIN civicrm_contact ON civicrm_case_contact.contact_id = civicrm_contact.id ";
585 if ($type == 'upcoming') {
586 // This gets the earliest activity per case that's scheduled within 14 days from now.
587 // Note we have an inner select to get the min activity id in order to remove duplicates in case there are two with the same datetime.
588 // In this case we don't really care which one, so min(id) works.
589 // optimized in CRM-11837
590 $query .= " INNER JOIN
592 SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
597 FROM civicrm_view_case_activity_upcoming
598 ORDER BY activity_date_time ASC, id ASC
602 LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
603 LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
607 elseif ($type == 'recent') {
608 // Similarly, the most recent activity in the past 14 days, and exclude scheduled.
609 //improve query performance - CRM-10598
610 $query .= " INNER JOIN
612 SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
617 FROM civicrm_view_case_activity_recent
618 ORDER BY activity_date_time DESC, id ASC
622 LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
623 LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
628 ON t_act.case_id = civicrm_case.id
629 LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = civicrm_contact.id AND civicrm_phone.is_primary=1)
630 LEFT JOIN civicrm_relationship case_relationship
631 ON ( case_relationship.contact_id_a = civicrm_case_contact.contact_id AND case_relationship.contact_id_b = {$userID}
632 AND case_relationship.case_id = civicrm_case.id )
634 LEFT JOIN civicrm_relationship_type case_relation_type
635 ON ( case_relation_type.id = case_relationship.relationship_type_id
636 AND case_relation_type.id = case_relationship.relationship_type_id )
638 LEFT JOIN civicrm_option_group cog_type
639 ON cog_type.name = 'case_type'
641 LEFT JOIN civicrm_option_value cov_type
642 ON ( civicrm_case.case_type_id = cov_type.value
643 AND cog_type.id = cov_type.option_group_id )
645 LEFT JOIN civicrm_option_group cog_status
646 ON cog_status.name = 'case_status'
648 LEFT JOIN civicrm_option_value cov_status
649 ON ( civicrm_case.status_id = cov_status.value
650 AND cog_status.id = cov_status.option_group_id )
654 // CRM-8749 backwards compatibility - callers of this function expect to start $condition with "AND"
655 $query .= " WHERE (1) $condition ";
658 if ($type == 'upcoming') {
659 $query .= " ORDER BY case_scheduled_activity_date ASC ";
661 elseif ($type == 'recent') {
662 $query .= " ORDER BY case_recent_activity_date ASC ";
669 * Retrieve cases related to particular contact or whole contact
670 * used in Dashboad and Tab
672 * @param boolean $allCases
676 * @param String $type /upcoming,recent,all/
678 * @return array Array of Cases
683 static function getCases($allCases = TRUE, $userID = NULL, $type = 'upcoming', $context = 'dashboard') {
685 $casesList = array();
687 //validate access for own cases.
688 if (!self
::accessCiviCase()) {
693 $session = CRM_Core_Session
::singleton();
694 $userID = $session->get('userID');
697 //validate access for all cases.
698 if ($allCases && !CRM_Core_Permission
::check('access all cases and activities')) {
703 $condition = " AND civicrm_case.is_deleted = 0 ";
706 $condition .= " AND case_relationship.contact_id_b = {$userID} ";
709 if ($type == 'upcoming') {
710 $closedId = CRM_Core_OptionGroup
::getValue('case_status', 'Closed', 'name');
712 AND civicrm_case.status_id != $closedId";
715 $query = self
::getCaseActivityQuery($type, $userID, $condition);
717 $queryParams = array();
718 $result = CRM_Core_DAO
::executeQuery($query,
722 $caseStatus = CRM_Core_OptionGroup
::values('case_status', FALSE, FALSE, FALSE, " AND v.name = 'Urgent' ");
724 $resultFields = array(
741 if ($type == 'upcoming') {
742 $resultFields[] = 'case_scheduled_activity_date';
743 $resultFields[] = 'case_scheduled_activity_type_name';
744 $resultFields[] = 'case_scheduled_activity_type';
745 $resultFields[] = 'case_scheduled_activity_id';
747 elseif ($type == 'recent') {
748 $resultFields[] = 'case_recent_activity_date';
749 $resultFields[] = 'case_recent_activity_type_name';
750 $resultFields[] = 'case_recent_activity_type';
751 $resultFields[] = 'case_recent_activity_id';
754 // we're going to use the usual actions, so doesn't make sense to duplicate definitions
755 $actions = CRM_Case_Selector_Search
::links();
758 // check is the user has view/edit signer permission
759 $permissions = array(CRM_Core_Permission
::VIEW
);
760 if (CRM_Core_Permission
::check('access all cases and activities') ||
761 (!$allCases && CRM_Core_Permission
::check('access my cases and activities'))
763 $permissions[] = CRM_Core_Permission
::EDIT
;
765 if (CRM_Core_Permission
::check('delete in CiviCase')) {
766 $permissions[] = CRM_Core_Permission
::DELETE
;
768 $mask = CRM_Core_Action
::mask($permissions);
770 while ($result->fetch()) {
771 foreach ($resultFields as $donCare => $field) {
772 $casesList[$result->case_id
][$field] = $result->$field;
773 if ($field == 'contact_type') {
774 $casesList[$result->case_id
]['contact_type_icon'] = CRM_Contact_BAO_Contact_Utils
::getImage($result->contact_sub_type ?
775 $result->contact_sub_type
: $result->contact_type
777 $casesList[$result->case_id
]['action'] = CRM_Core_Action
::formLink($actions['primaryActions'], $mask,
779 'id' => $result->case_id
,
780 'cid' => $result->contact_id
,
784 $casesList[$result->case_id
]['moreActions'] = CRM_Core_Action
::formLink($actions['moreActions'],
787 'id' => $result->case_id
,
788 'cid' => $result->contact_id
,
795 elseif ($field == 'case_status') {
796 if (in_array($result->$field, $caseStatus)) {
797 $casesList[$result->case_id
]['class'] = "status-urgent";
800 $casesList[$result->case_id
]['class'] = "status-normal";
805 $caseManagerContact = self
::getCaseManagerContact($result->case_type_name
, $result->case_id
);
806 if (!empty($caseManagerContact)) {
807 $casesList[$result->case_id
]['casemanager_id'] = CRM_Utils_Array
::value('casemanager_id', $caseManagerContact);
808 $casesList[$result->case_id
]['casemanager'] = CRM_Utils_Array
::value('casemanager', $caseManagerContact);
811 //do check user permissions for edit/view activity.
812 if (($actId = CRM_Utils_Array
::value('case_scheduled_activity_id', $casesList[$result->case_id
])) ||
813 ($actId = CRM_Utils_Array
::value('case_recent_activity_id', $casesList[$result->case_id
]))
815 $casesList[$result->case_id
]["case_{$type}_activity_editable"] = self
::checkPermission($actId,
817 $casesList[$result->case_id
]['activity_type_id'], $userID
819 $casesList[$result->case_id
]["case_{$type}_activity_viewable"] = self
::checkPermission($actId,
821 $casesList[$result->case_id
]['activity_type_id'], $userID
830 * Function to get the summary of cases counts by type and status.
832 static function getCasesSummary($allCases = TRUE, $userID) {
833 $caseSummary = array();
835 //validate access for civicase.
836 if (!self
::accessCiviCase()) {
840 //validate access for all cases.
841 if ($allCases && !CRM_Core_Permission
::check('access all cases and activities')) {
845 $caseTypes = CRM_Case_PseudoConstant
::caseType();
846 $caseStatuses = CRM_Case_PseudoConstant
::caseStatus();
847 $caseTypes = array_flip($caseTypes);
849 // get statuses as headers for the table
850 $url = CRM_Utils_System
::url('civicrm/case/search', "reset=1&force=1&all=1&status=");
851 foreach ($caseStatuses as $key => $name) {
852 $caseSummary['headers'][$key]['status'] = $name;
853 $caseSummary['headers'][$key]['url'] = $url . $key;
856 // build rows with actual data
858 $myGroupByClause = $mySelectClause = $myCaseFromClause = $myCaseWhereClause = '';
868 $myCaseWhereClause = " AND case_relationship.contact_id_b = {$userID}";
869 $myGroupByClause = " GROUP BY CONCAT(case_relationship.case_id,'-',case_relationship.contact_id_b)";
872 $seperator = CRM_Core_DAO
::VALUE_SEPARATOR
;
875 SELECT case_status.label AS case_status, status_id, case_type.label AS case_type,
876 REPLACE(case_type_id,'{$seperator}','') AS case_type_id, case_relationship.contact_id_b
878 LEFT JOIN civicrm_option_group option_group_case_type ON ( option_group_case_type.name = 'case_type' )
879 LEFT JOIN civicrm_option_value case_type ON ( civicrm_case.case_type_id = case_type.value
880 AND option_group_case_type.id = case_type.option_group_id )
881 LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' )
882 LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value
883 AND option_group_case_status.id = case_status.option_group_id )
884 LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id
885 AND case_relationship.contact_id_b = {$userID})
887 {$myCaseWhereClause} {$myGroupByClause}";
889 $res = CRM_Core_DAO
::executeQuery($query, CRM_Core_DAO
::$_nullArray);
890 while ($res->fetch()) {
891 if (CRM_Utils_Array
::value($res->case_type
, $rows) && CRM_Utils_Array
::value($res->case_status
, $rows[$res->case_type
])) {
892 $rows[$res->case_type
][$res->case_status
]['count'] = $rows[$res->case_type
][$res->case_status
]['count'] +
1;
895 $rows[$res->case_type
][$res->case_status
] = array(
897 'url' => CRM_Utils_System
::url('civicrm/case/search',
898 "reset=1&force=1&status={$res->status_id}&type={$res->case_type_id}&case_owner={$case_owner}"
903 $caseSummary['rows'] = array_merge($caseTypes, $rows);
909 * Function to get Case roles
911 * @param int $contactID contact id
912 * @param int $caseID case id
913 * @return returns case role / relationships
917 static function getCaseRoles($contactID, $caseID, $relationshipID = NULL) {
919 SELECT civicrm_relationship.id as civicrm_relationship_id,
920 civicrm_contact.sort_name as sort_name,
921 civicrm_email.email as email,
922 civicrm_phone.phone as phone,
923 civicrm_relationship.contact_id_b as civicrm_contact_id,
924 civicrm_relationship.contact_id_a as client_id,
925 civicrm_relationship_type.label_a_b as relation,
926 civicrm_relationship_type.id as relation_type
927 FROM civicrm_relationship
928 INNER JOIN civicrm_relationship_type ON civicrm_relationship.relationship_type_id = civicrm_relationship_type.id
929 INNER JOIN civicrm_contact ON civicrm_relationship.contact_id_b = civicrm_contact.id
930 LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = civicrm_contact.id AND civicrm_phone.is_primary = 1)
931 LEFT JOIN civicrm_email ON (civicrm_email.contact_id = civicrm_contact.id )
932 WHERE civicrm_relationship.contact_id_a = %1 AND civicrm_relationship.case_id = %2';
936 1 => array($contactID, 'Positive'),
937 2 => array($caseID, 'Positive'),
940 if ($relationshipID) {
941 $query .= ' AND civicrm_relationship.id = %3 ';
942 $params[3] = array($relationshipID, 'Integer');
944 $dao = CRM_Core_DAO
::executeQuery($query, $params);
947 while ($dao->fetch()) {
948 $rid = $dao->civicrm_relationship_id
;
949 $values[$rid]['cid'] = $dao->civicrm_contact_id
;
950 $values[$rid]['relation'] = $dao->relation
;
951 $values[$rid]['name'] = $dao->sort_name
;
952 $values[$rid]['email'] = $dao->email
;
953 $values[$rid]['phone'] = $dao->phone
;
954 $values[$rid]['relation_type'] = $dao->relation_type
;
955 $values[$rid]['rel_id'] = $dao->civicrm_relationship_id
;
956 $values[$rid]['client_id'] = $dao->client_id
;
964 * Function to get Case Activities
966 * @param int $caseID case id
967 * @param array $params posted params
968 * @param int $contactID contact id
970 * @return returns case activities
974 static function getCaseActivity($caseID, &$params, $contactID, $context = NULL, $userID = NULL, $type = NULL) {
977 $activityContacts = CRM_Core_PseudoConstant
::activityContacts('name');
978 $assigneeID = CRM_Utils_Array
::key('Activity Assignees', $activityContacts);
979 $targetID = CRM_Utils_Array
::key('Activity Targets', $activityContacts);
981 // CRM-5081 - formatting the dates to omit seconds.
982 // Note the 00 in the date format string is needed otherwise later on it thinks scheduled ones are overdue.
983 $select = "SELECT count(ca.id) as ismultiple, ca.id as id,
984 ca.activity_type_id as type,
985 ca.activity_type_id as activity_type_id,
986 cc.sort_name as reporter,
987 cc.id as reporter_id,
988 acc.sort_name AS assignee,
989 acc.id AS assignee_id,
990 DATE_FORMAT(IF(ca.activity_date_time < NOW() AND ca.status_id=ov.value,
991 ca.activity_date_time,
992 DATE_ADD(NOW(), INTERVAL 1 YEAR)
993 ), '%Y%m%d%H%i00') as overdue_date,
994 DATE_FORMAT(ca.activity_date_time, '%Y%m%d%H%i00') as display_date,
995 ca.status_id as status,
996 ca.subject as subject,
997 ca.is_deleted as deleted,
998 ca.priority_id as priority,
1000 GROUP_CONCAT(ef.file_id) as attachment_ids ";
1002 $from = 'FROM civicrm_case_activity cca
1003 INNER JOIN civicrm_activity ca ON ca.id = cca.activity_id
1004 INNER JOIN civicrm_activity_contact cac ON cac.activity_id = ca.id
1005 INNER JOIN civicrm_contact cc ON cc.id = cac.contact_id
1006 INNER JOIN civicrm_option_group cog ON cog.name = "activity_type"
1007 INNER JOIN civicrm_option_value cov ON cov.option_group_id = cog.id
1008 AND cov.value = ca.activity_type_id AND cov.is_active = 1
1009 LEFT JOIN civicrm_entity_file ef on ef.entity_table = "civicrm_activity" AND ef.entity_id = ca.id
1010 LEFT OUTER JOIN civicrm_option_group og ON og.name="activity_status"
1011 LEFT OUTER JOIN civicrm_option_value ov ON ov.option_group_id=og.id AND ov.name="Scheduled"
1012 LEFT JOIN civicrm_activity_contact caa
1013 ON caa.activity_id = ca.id AND caa.record_type_id = "$assigneeID"
1014 LEFT JOIN civicrm_contact acc ON acc.id = caa.contact_id ';
1016 $where = 'WHERE cca.case_id= %1
1017 AND ca.is_current_revision = 1';
1019 if (CRM_Utils_Array
::value('reporter_id', $params)) {
1020 $where .= " AND ca.source_contact_id = " . CRM_Utils_Type
::escape($params['reporter_id'], 'Integer');
1023 if (CRM_Utils_Array
::value('status_id', $params)) {
1024 $where .= " AND ca.status_id = " . CRM_Utils_Type
::escape($params['status_id'], 'Integer');
1027 if (CRM_Utils_Array
::value('activity_deleted', $params)) {
1028 $where .= " AND ca.is_deleted = 1";
1031 $where .= " AND ca.is_deleted = 0";
1034 if (CRM_Utils_Array
::value('activity_type_id', $params)) {
1035 $where .= " AND ca.activity_type_id = " . CRM_Utils_Type
::escape($params['activity_type_id'], 'Integer');
1038 if (CRM_Utils_Array
::value('activity_date_low', $params)) {
1039 $fromActivityDate = CRM_Utils_Type
::escape(CRM_Utils_Date
::processDate($params['activity_date_low']), 'Date');
1041 if (CRM_Utils_Array
::value('activity_date_high', $params)) {
1042 $toActivityDate = CRM_Utils_Type
::escape(CRM_Utils_Date
::processDate($params['activity_date_high']), 'Date');
1043 $toActivityDate = $toActivityDate ?
$toActivityDate +
235959 : NULL;
1046 if (!empty($fromActivityDate)) {
1047 $where .= " AND ca.activity_date_time >= '{$fromActivityDate}'";
1050 if (!empty($toActivityDate)) {
1051 $where .= " AND ca.activity_date_time <= '{$toActivityDate}'";
1054 // hack to handle to allow initial sorting to be done by query
1055 if (CRM_Utils_Array
::value('sortname', $params) == 'undefined') {
1056 $params['sortname'] = NULL;
1059 if (CRM_Utils_Array
::value('sortorder', $params) == 'undefined') {
1060 $params['sortorder'] = NULL;
1063 $sortname = CRM_Utils_Array
::value('sortname', $params);
1064 $sortorder = CRM_Utils_Array
::value('sortorder', $params);
1066 $groupBy = " GROUP BY ca.id ";
1068 if (!$sortname AND !$sortorder) {
1069 // CRM-5081 - added id to act like creation date
1070 $orderBy = " ORDER BY overdue_date ASC, display_date DESC, weight DESC";
1073 $orderBy = " ORDER BY {$sortname} {$sortorder}";
1074 if ($sortname != 'display_date') {
1075 $orderBy .= ', display_date DESC';
1079 $page = CRM_Utils_Array
::value('page', $params);
1080 $rp = CRM_Utils_Array
::value('rp', $params);
1091 $start = (($page - 1) * $rp);
1093 $query = $select . $from . $where . $groupBy . $orderBy;
1095 $params = array(1 => array($caseID, 'Integer'));
1096 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1097 $params['total'] = $dao->N
;
1099 //FIXME: need to optimize/cache these queries
1100 $limit = " LIMIT $start, $rp";
1102 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1105 $activityTypes = CRM_Case_PseudoConstant
::caseActivityType(FALSE, TRUE);
1106 $activityStatus = CRM_Core_PseudoConstant
::activityStatus();
1107 $activityPriority = CRM_Core_PseudoConstant
::priority();
1109 $url = CRM_Utils_System
::url("civicrm/case/activity",
1110 "reset=1&cid={$contactID}&caseid={$caseID}", FALSE, NULL, FALSE
1114 if ($context == 'fulltext') {
1115 $contextUrl = "&context={$context}";
1117 $editUrl = "{$url}&action=update{$contextUrl}";
1118 $deleteUrl = "{$url}&action=delete{$contextUrl}";
1119 $restoreUrl = "{$url}&action=renew{$contextUrl}";
1120 $viewTitle = ts('View this activity.');
1121 $statusTitle = ts('Edit status');
1123 $emailActivityTypeIDs = array(
1124 'Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1128 'Inbound Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1134 $emailActivityTypeIDs = array(
1135 'Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1139 'Inbound Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1145 $caseDeleted = CRM_Core_DAO
::getFieldValue('CRM_Case_DAO_Case', $caseID, 'is_deleted');
1147 // define statuses which are handled like Completed status (others are assumed to be handled like Scheduled status)
1148 $compStatusValues = array();
1149 $compStatusNames = array('Completed', 'Left Message', 'Cancelled', 'Unreachable', 'Not Required');
1150 foreach ($compStatusNames as $name) {
1151 $compStatusValues[] = CRM_Core_OptionGroup
::getValue('activity_status', $name, 'name');
1153 $contactViewUrl = CRM_Utils_System
::url("civicrm/contact/view",
1154 "reset=1&cid=", FALSE, NULL, FALSE
1156 $hasViewContact = CRM_Core_Permission
::giveMeAllACLs();
1157 $clientIds = self
::retrieveContactIdsByCaseId($caseID);
1160 $session = CRM_Core_Session
::singleton();
1161 $userID = $session->get('userID');
1164 while ($dao->fetch()) {
1166 $allowView = self
::checkPermission($dao->id
, 'view', $dao->activity_type_id
, $userID);
1167 $allowEdit = self
::checkPermission($dao->id
, 'edit', $dao->activity_type_id
, $userID);
1168 $allowDelete = self
::checkPermission($dao->id
, 'delete', $dao->activity_type_id
, $userID);
1170 //do not have sufficient permission
1171 //to access given case activity record.
1172 if (!$allowView && !$allowEdit && !$allowDelete) {
1176 $values[$dao->id
]['id'] = $dao->id
;
1177 $values[$dao->id
]['type'] = $activityTypes[$dao->type
]['label'];
1179 $reporterName = $dao->reporter
;
1180 if ($hasViewContact) {
1181 $reporterName = '<a href="' . $contactViewUrl . $dao->reporter_id
. '">' . $dao->reporter
. '</a>';
1183 $values[$dao->id
]['reporter'] = $reporterName;
1184 $targetNames = CRM_Activity_BAO_ActivityContact
::getNames($dao->id
, $targetID);
1185 $targetContactUrls = $withContacts = array();
1186 foreach ($targetNames as $targetId => $targetName) {
1187 if (!in_array($targetId, $clientIds)) {
1188 $withContacts[$targetId] = $targetName;
1191 foreach ($withContacts as $cid => $name) {
1192 if ($hasViewContact) {
1193 $name = '<a href="' . $contactViewUrl . $cid . '">' . $name . '</a>';
1195 $targetContactUrls[] = $name;
1197 $values[$dao->id
]['with_contacts'] = implode('; ', $targetContactUrls);
1199 $values[$dao->id
]['display_date'] = CRM_Utils_Date
::customFormat($dao->display_date
);
1200 $values[$dao->id
]['status'] = $activityStatus[$dao->status
];
1202 //check for view activity.
1203 $subject = (empty($dao->subject
)) ?
'(' . ts('no subject') . ')' : $dao->subject
;
1205 $subject = '<a href="javascript:' . $type . 'viewActivity(' . $dao->id
. ',' . $contactID . ',' . '\'' . $type . '\' );" title=\'' . $viewTitle . '\'>' . $subject . '</a>';
1207 $values[$dao->id
]['subject'] = $subject;
1209 // add activity assignee to activity selector. CRM-4485.
1210 if (isset($dao->assignee
)) {
1211 if ($dao->ismultiple
== 1) {
1212 if ($dao->reporter_id
!= $dao->assignee_id
) {
1213 $values[$dao->id
]['reporter'] .= ($hasViewContact) ?
' / ' . "<a href='{$contactViewUrl}{$dao->assignee_id}'>$dao->assignee</a>" : ' / ' . $dao->assignee
;
1215 $values[$dao->id
]['assignee'] = $dao->assignee
;
1218 $values[$dao->id
]['reporter'] .= ' / ' . ts('(multiple)');
1222 $additionalUrl = "&id={$dao->id}";
1223 if (!$dao->deleted
) {
1224 //hide edit link of activity type email.CRM-4530.
1225 if (!in_array($dao->type
, $emailActivityTypeIDs)) {
1226 //hide Edit link if activity type is NOT editable (special case activities).CRM-5871
1228 $url = '<a href="' . $editUrl . $additionalUrl . '">' . ts('Edit') . '</a> ';
1235 $url .= '<a href="' . $deleteUrl . $additionalUrl . '">' . ts('Delete') . '</a>';
1238 elseif (!$caseDeleted) {
1239 $url = '<a href="' . $restoreUrl . $additionalUrl . '">' . ts('Restore') . '</a>';
1240 $values[$dao->id
]['status'] = $values[$dao->id
]['status'] . '<br /> (deleted)';
1243 //check for operations.
1244 if (self
::checkPermission($dao->id
, 'Move To Case', $dao->activity_type_id
)) {
1245 $url .= " | " . '<a href="#" onClick="Javascript:fileOnCase( \'move\',' . $dao->id
. ', ' . $caseID . ' ); return false;">' . ts('Move To Case') . '</a> ';
1247 if (self
::checkPermission($dao->id
, 'Copy To Case', $dao->activity_type_id
)) {
1248 $url .= " | " . '<a href="#" onClick="Javascript:fileOnCase( \'copy\',' . $dao->id
. ',' . $caseID . ' ); return false;">' . ts('Copy To Case') . '</a> ';
1250 // if there are file attachments we will return how many and, if only one, add a link to it
1251 if(!empty($dao->attachment_ids
)){
1252 $attachmentIDs = explode(',',$dao->attachment_ids
);
1253 $values[$dao->id
]['no_attachments'] = count($attachmentIDs);
1254 if($values[$dao->id
]['no_attachments'] == 1){
1255 // if there is only one it's easy to do a link - otherwise just flag it
1256 $attachmentViewUrl = CRM_Utils_System
::url(
1258 "reset=1&eid=" . $dao->id
. "&id=" . $dao->attachment_ids
,
1263 $url .= " | " . "<a href=$attachmentViewUrl >" . ts('View Attachment') . '</a> ';
1268 $values[$dao->id
]['links'] = $url;
1269 $values[$dao->id
]['class'] = "";
1271 if (!empty($dao->priority
)) {
1272 if ($dao->priority
== CRM_Core_OptionGroup
::getValue('priority', 'Urgent', 'name')) {
1273 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . "priority-urgent ";
1275 elseif ($dao->priority
== CRM_Core_OptionGroup
::getValue('priority', 'Low', 'name')) {
1276 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . "priority-low ";
1280 if (CRM_Utils_Array
::crmInArray($dao->status
, $compStatusValues)) {
1281 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . " status-completed";
1284 if (CRM_Utils_Date
::overdue($dao->display_date
)) {
1285 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . " status-overdue";
1288 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . " status-scheduled";
1293 $values[$dao->id
]['status'] = '<a class="crm-activity-status crm-activity-status-' . $dao->id
. ' ' . $values[$dao->id
]['class'] . ' crm-activity-change-status crm-editable-enabled" activity_id='. $dao->id
. ' current_status=' . $dao->status
. ' case_id=' . $caseID . '" href="#" title=\'' . $statusTitle . '\'>' . $values[$dao->id
]['status'] . '</a>';
1302 * Function to get Case Related Contacts
1304 * @param int $caseID case id
1305 * @param boolean $skipDetails if true include details of contacts
1307 * @return returns $searchRows array of returnproperties
1311 static function getRelatedContacts($caseID, $skipDetails = FALSE) {
1313 $query = 'SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, crt.label_b_a as role, ce.email
1314 FROM civicrm_relationship cr
1315 LEFT JOIN civicrm_relationship_type crt ON crt.id = cr.relationship_type_id
1316 LEFT JOIN civicrm_contact cc ON cc.id = cr.contact_id_b
1317 LEFT JOIN civicrm_email ce ON ce.contact_id = cc.id
1318 WHERE cr.case_id = %1 AND ce.is_primary= 1
1321 $params = array(1 => array($caseID, 'Integer'));
1322 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1324 while ($dao->fetch()) {
1326 $values[$dao->id
] = 1;
1330 'contact_id' => $dao->id
,
1331 'display_name' => $dao->name
,
1332 'sort_name' => $dao->sort_name
,
1333 'role' => $dao->role
,
1334 'email' => $dao->email
,
1344 * Function that sends e-mail copy of activity
1346 * @param int $activityId activity Id
1347 * @param array $contacts array of related contact
1352 static function sendActivityCopy($clientId, $activityId, $contacts, $attachments = NULL, $caseId) {
1357 $tplParams = $activityInfo = array();
1358 //if its a case activity
1360 $activityTypeId = CRM_Core_DAO
::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
1361 $nonCaseActivityTypes = CRM_Core_PseudoConstant
::activityType();
1362 if (CRM_Utils_Array
::value($activityTypeId, $nonCaseActivityTypes)) {
1363 $anyActivity = TRUE;
1366 $anyActivity = FALSE;
1368 $tplParams['isCaseActivity'] = 1;
1369 $tplParams['client_id'] = $clientId;
1372 $anyActivity = TRUE;
1375 $xmlProcessorProcess = new CRM_Case_XMLProcessor_Process();
1376 $isRedact = $xmlProcessorProcess->getRedactActivityEmail();
1378 $xmlProcessorReport = new CRM_Case_XMLProcessor_Report();
1380 $activityInfo = $xmlProcessorReport->getActivityInfo($clientId, $activityId, $anyActivity, $isRedact);
1382 $activityInfo['fields'][] = array('label' => 'Case ID', 'type' => 'String', 'value' => $caseId);
1384 $tplParams['activity'] = $activityInfo;
1385 foreach ($tplParams['activity']['fields'] as $k => $val) {
1386 if (CRM_Utils_Array
::value('label', $val) == ts('Subject')) {
1387 $activitySubject = $val['value'];
1391 $session = CRM_Core_Session
::singleton();
1392 // CRM-8926 If user is not logged in, use the activity creator as userID
1393 if (!($userID = $session->get('userID'))) {
1394 $userID = CRM_Core_DAO
::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'source_contact_id');
1397 //also create activities simultaneously of this copy.
1398 $activityParams = array();
1400 $activityParams['source_record_id'] = $activityId;
1401 $activityParams['source_contact_id'] = $userID;
1402 $activityParams['activity_type_id'] = CRM_Core_OptionGroup
::getValue('activity_type', 'Email', 'name');
1403 $activityParams['activity_date_time'] = date('YmdHis');
1404 $activityParams['status_id'] = CRM_Core_OptionGroup
::getValue('activity_status', 'Completed', 'name');
1405 $activityParams['medium_id'] = CRM_Core_OptionGroup
::getValue('encounter_medium', 'email', 'name');
1406 $activityParams['case_id'] = $caseId;
1407 $activityParams['is_auto'] = 0;
1408 $activityParams['target_id'] = $clientId;
1410 $tplParams['activitySubject'] = $activitySubject;
1412 // if it’s a case activity, add hashed id to the template (CRM-5916)
1414 $tplParams['idHash'] = substr(sha1(CIVICRM_SITE_KEY
. $caseId), 0, 7);
1418 list($name, $address) = CRM_Contact_BAO_Contact_Location
::getEmailDetails($userID);
1420 $receiptFrom = "$name <$address>";
1422 $recordedActivityParams = array();
1424 foreach ($contacts as $mail => $info) {
1425 $tplParams['contact'] = $info;
1426 self
::buildPermissionLinks($tplParams, $activityParams);
1428 $displayName = CRM_Utils_Array
::value('display_name', $info);
1430 list($result[CRM_Utils_Array
::value('contact_id', $info)], $subject, $message, $html) = CRM_Core_BAO_MessageTemplates
::sendTemplate(
1432 'groupName' => 'msg_tpl_workflow_case',
1433 'valueName' => 'case_activity',
1434 'contactId' => CRM_Utils_Array
::value('contact_id', $info),
1435 'tplParams' => $tplParams,
1436 'from' => $receiptFrom,
1437 'toName' => $displayName,
1439 'attachments' => $attachments,
1443 $activityParams['subject'] = $activitySubject . ' - copy sent to ' . $displayName;
1444 $activityParams['details'] = $message;
1446 if (!empty($result[$info['contact_id']])) {
1448 * Really only need to record one activity with all the targets combined.
1449 * Originally the template was going to possibly have different content, e.g. depending on permissions,
1450 * but it's always the same content at the moment.
1452 if (empty($recordedActivityParams)) {
1453 $recordedActivityParams = $activityParams;
1456 $recordedActivityParams['subject'] .= "; $displayName";
1458 $recordedActivityParams['target_contact_id'][] = $info['contact_id'];
1461 unset($result[CRM_Utils_Array
::value('contact_id', $info)]);
1465 if (!empty($recordedActivityParams)) {
1466 $activity = CRM_Activity_BAO_Activity
::create($recordedActivityParams);
1468 //create case_activity record if its case activity.
1470 $caseParams = array(
1471 'activity_id' => $activity->id
,
1472 'case_id' => $caseId,
1474 self
::processCaseActivity($caseParams);
1482 * Retrieve count of activities having a particular type, and
1483 * associated with a particular case.
1485 * @param int $caseId ID of the case
1486 * @param int $activityTypeId ID of the activity type
1493 static function getCaseActivityCount($caseId, $activityTypeId) {
1494 $queryParam = array(1 => array($caseId, 'Integer'),
1495 2 => array($activityTypeId, 'Integer'),
1497 $query = "SELECT count(ca.id) as countact
1498 FROM civicrm_activity ca
1499 INNER JOIN civicrm_case_activity cca ON ca.id = cca.activity_id
1500 WHERE ca.activity_type_id = %2
1501 AND cca.case_id = %1
1502 AND ca.is_deleted = 0";
1504 $dao = CRM_Core_DAO
::executeQuery($query, $queryParam);
1505 if ($dao->fetch()) {
1506 return $dao->countact
;
1513 * Create an activity for a case via email
1515 * @param int $file email sent
1517 * @return $activity object of newly creted activity via email
1522 static function recordActivityViaEmail($file) {
1523 if (!file_exists($file) ||
1526 return CRM_Core_Error
::fatal(ts('File %1 does not exist or is not readable',
1531 $result = CRM_Utils_Mail_Incoming
::parse($file);
1532 if ($result['is_error']) {
1536 foreach ($result['to'] as $to) {
1539 $emailPattern = '/^([A-Z0-9._%+-]+)\+([\d]+)@[A-Z0-9.-]+\.[A-Z]{2,4}$/i';
1540 $replacement = preg_replace($emailPattern, '$2', $to['email']);
1542 if ($replacement !== $to['email']) {
1543 $caseId = $replacement;
1544 //if caseId is invalid, return as error file
1545 if (!CRM_Core_DAO
::getFieldValue('CRM_Case_DAO_Case', $caseId, 'id')) {
1546 return CRM_Core_Error
::createAPIError(ts('Invalid case ID ( %1 ) in TO: field.',
1555 // TODO: May want to replace this with a call to getRelatedAndGlobalContacts() when this feature is revisited.
1556 // (Or for efficiency call the global one outside the loop and then union with this each time.)
1557 $contactDetails = self
::getRelatedContacts($caseId, TRUE);
1559 if (CRM_Utils_Array
::value($result['from']['id'], $contactDetails)) {
1561 $params['subject'] = $result['subject'];
1562 $params['activity_date_time'] = $result['date'];
1563 $params['details'] = $result['body'];
1564 $params['source_contact_id'] = $result['from']['id'];
1565 $params['status_id'] = CRM_Core_OptionGroup
::getValue('activity_status',
1570 $details = CRM_Case_PseudoConstant
::caseActivityType();
1572 preg_match('/^\W+([a-zA-Z0-9_ ]+)(\W+)?\n/i',
1573 $result['body'], $matches
1576 if (!empty($matches) && isset($matches[1])) {
1577 $activityType = trim($matches[1]);
1578 if (isset($details[$activityType])) {
1579 $params['activity_type_id'] = $details[$activityType]['id'];
1582 if (!isset($params['activity_type_id'])) {
1583 $params['activity_type_id'] = CRM_Core_OptionGroup
::getValue('activity_type', 'Inbound Email', 'name');
1587 $activity = CRM_Activity_BAO_Activity
::create($params);
1589 $caseParams = array(
1590 'activity_id' => $activity->id
,
1591 'case_id' => $caseId,
1593 self
::processCaseActivity($caseParams);
1596 return CRM_Core_Error
::createAPIError(ts('FROM email contact %1 doesn\'t have a relationship to the referenced case.',
1597 array(1 => $result['from']['email'])
1604 * Function to retrive the scheduled activity type and date
1606 * @param array $cases Array of contact and case id
1608 * @return array $activityInfo Array of scheduled activity type and date
1614 static function getNextScheduledActivity($cases, $type = 'upcoming') {
1615 $session = CRM_Core_Session
::singleton();
1616 $userID = $session->get('userID');
1618 $caseID = implode(',', $cases['case_id']);
1619 $contactID = implode(',', $cases['contact_id']);
1622 AND civicrm_case_contact.contact_id IN( {$contactID} )
1623 AND civicrm_case.id IN( {$caseID})
1624 AND civicrm_case.is_deleted = {$cases['case_deleted']}";
1626 $query = self
::getCaseActivityQuery($type, $userID, $condition, $cases['case_deleted']);
1628 $res = CRM_Core_DAO
::executeQuery($query, CRM_Core_DAO
::$_nullArray);
1630 $activityInfo = array();
1631 while ($res->fetch()) {
1632 if ($type == 'upcoming') {
1633 $activityInfo[$res->case_id
]['date'] = $res->case_scheduled_activity_date
;
1634 $activityInfo[$res->case_id
]['type'] = $res->case_scheduled_activity_type
;
1637 $activityInfo[$res->case_id
]['date'] = $res->case_recent_activity_date
;
1638 $activityInfo[$res->case_id
]['type'] = $res->case_recent_activity_type
;
1642 return $activityInfo;
1646 * combine all the exportable fields from the lower levels object
1648 * @return array array of exportable Fields
1652 static function &exportableFields() {
1653 if (!self
::$_exportableFields) {
1654 if (!self
::$_exportableFields) {
1655 self
::$_exportableFields = array();
1658 $fields = CRM_Case_DAO_Case
::export();
1659 $fields['case_role'] = array('title' => ts('Role in Case'));
1660 $fields['case_type'] = array('title' => ts('Case Type'),
1661 'name' => 'case_type',
1663 $fields['case_status'] = array('title' => ts('Case Status'),
1664 'name' => 'case_status',
1667 self
::$_exportableFields = $fields;
1669 return self
::$_exportableFields;
1673 * Restore the record that are associated with this case
1675 * @param int $caseId id of the case to restore
1677 * @return true if success.
1681 static function restoreCase($caseId) {
1682 //restore activities
1683 $activities = self
::getCaseActivityDates($caseId);
1685 foreach ($activities as $value) {
1686 CRM_Activity_BAO_Activity
::restoreActivity($value);
1690 $case = new CRM_Case_DAO_Case();
1691 $case->id
= $caseId;
1692 $case->is_deleted
= 0;
1695 //CRM-7364, enable relationships
1696 self
::enableDisableCaseRelationships($caseId, TRUE);
1700 static function getGlobalContacts(&$groupInfo, $sort = NULL, $showLinks = NULL, $returnOnlyCount = FALSE, $offset = 0, $rowCount = 25) {
1701 $globalContacts = array();
1703 $settingsProcessor = new CRM_Case_XMLProcessor_Settings();
1704 $settings = $settingsProcessor->run();
1705 if (!empty($settings)) {
1706 $groupInfo['name'] = $settings['groupname'];
1707 if ($groupInfo['name']) {
1708 $searchParams = array('name' => $groupInfo['name']);
1710 CRM_Contact_BAO_Group
::retrieve($searchParams, $results);
1712 $groupInfo['id'] = $results['id'];
1713 $groupInfo['title'] = $results['title'];
1714 $params = array(array('group', 'IN', array($groupInfo['id'] => 1), 0, 0));
1715 $return = array('sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1);
1716 $return = array('contact_id' => 1, 'sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1);
1717 list($globalContacts, $_) = CRM_Contact_BAO_Query
::apiQuery($params, $return, NULL, $sort, $offset, $rowCount, TRUE, $returnOnlyCount);
1719 if ($returnOnlyCount) {
1720 return $globalContacts;
1724 foreach($globalContacts as $idx => $contact) {
1725 $globalContacts[$idx]['sort_name'] = '<a href="' . $contactViewUrl . $contact['contact_id'] . '">' . $contact['sort_name'] . '</a>';
1731 return $globalContacts;
1735 * Convenience function to get both case contacts and global in one array
1737 static function getRelatedAndGlobalContacts($caseId) {
1738 $relatedContacts = self
::getRelatedContacts($caseId);
1740 $groupInfo = array();
1741 $globalContacts = self
::getGlobalContacts($groupInfo);
1743 //unset values which are not required.
1744 foreach ($globalContacts as $k => & $v) {
1745 unset($v['email_id']);
1746 unset($v['group_contact_id']);
1747 unset($v['status']);
1749 $v['role'] = $groupInfo['title'];
1751 //include multiple listings for the same contact/different roles.
1752 $relatedGlobalContacts = array_merge($relatedContacts, $globalContacts);
1753 return $relatedGlobalContacts;
1757 * Function to get Case ActivitiesDueDates with given criteria.
1759 * @param int $caseID case id
1760 * @param array $criteriaParams given criteria
1761 * @param boolean $latestDate if set newest or oldest date is selceted.
1763 * @return returns case activities due dates
1767 static function getCaseActivityDates($caseID, $criteriaParams = array(
1768 ), $latestDate = FALSE) {
1770 $selectDate = " ca.activity_date_time";
1771 $where = $groupBy = ' ';
1778 if (CRM_Utils_Array
::value('activity_type_id', $criteriaParams)) {
1779 $where .= " AND ca.activity_type_id = " . CRM_Utils_Type
::escape($criteriaParams['activity_type_id'], 'Integer');
1780 $where .= " AND ca.is_current_revision = 1";
1781 $groupBy .= " GROUP BY ca.activity_type_id";
1784 if (CRM_Utils_Array
::value('newest', $criteriaParams)) {
1785 $selectDate = " max(ca.activity_date_time) ";
1788 $selectDate = " min(ca.activity_date_time) ";
1792 $query = "SELECT ca.id, {$selectDate} as activity_date
1793 FROM civicrm_activity ca
1794 LEFT JOIN civicrm_case_activity cca ON cca.activity_id = ca.id LEFT JOIN civicrm_case cc ON cc.id = cca.case_id
1795 WHERE cc.id = %1 {$where} {$groupBy}";
1797 $params = array(1 => array($caseID, 'Integer'));
1798 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1800 while ($dao->fetch()) {
1801 $values[$dao->id
]['id'] = $dao->id
;
1802 $values[$dao->id
]['activity_date'] = $dao->activity_date
;
1809 * Function to create activities when Case or Other roles assigned/modified/deleted.
1811 * @param int $caseID case id
1812 * @param int $relationshipId relationship id
1813 * @param int $relContactId case role assigne contactId.
1815 * @return void on success creates activity and case activity
1819 static function createCaseRoleActivity($caseId, $relationshipId, $relContactId = NULL, $contactId = NULL) {
1820 if (!$caseId ||
!$relationshipId ||
empty($relationshipId)) {
1824 $queryParam = array();
1825 if (is_array($relationshipId)) {
1826 $relationshipId = implode(',', $relationshipId);
1827 $relationshipClause = " civicrm_relationship.id IN ($relationshipId)";
1830 $relationshipClause = " civicrm_relationship.id = %1";
1831 $queryParam[1] = array($relationshipId, 'Positive');
1835 SELECT cc.display_name as clientName,
1836 cca.display_name as assigneeContactName,
1837 civicrm_relationship.case_id as caseId,
1838 civicrm_relationship_type.label_a_b as relation_a_b,
1839 civicrm_relationship_type.label_b_a as relation_b_a,
1840 civicrm_relationship.contact_id_b as rel_contact_id,
1841 civicrm_relationship.contact_id_a as assign_contact_id
1842 FROM civicrm_relationship_type, civicrm_relationship
1843 LEFT JOIN civicrm_contact cc ON cc.id = civicrm_relationship.contact_id_b
1844 LEFT JOIN civicrm_contact cca ON cca.id = civicrm_relationship.contact_id_a
1845 WHERE civicrm_relationship.relationship_type_id = civicrm_relationship_type.id AND {$relationshipClause}";
1847 $dao = CRM_Core_DAO
::executeQuery($query, $queryParam);
1849 while ($dao->fetch()) {
1850 //to get valid assignee contact(s).
1851 if (isset($dao->caseId
) ||
$dao->rel_contact_id
!= $contactId) {
1852 $caseRelationship = $dao->relation_a_b
;
1853 $assigneContactName = $dao->clientName
;
1854 $assigneContactIds[$dao->rel_contact_id
] = $dao->rel_contact_id
;
1857 $caseRelationship = $dao->relation_b_a
;
1858 $assigneContactName = $dao->assigneeContactName
;
1859 $assigneContactIds[$dao->assign_contact_id
] = $dao->assign_contact_id
;
1863 $session = CRM_Core_Session
::singleton();
1864 $activityParams = array(
1865 'source_contact_id' => $session->get('userID'),
1866 'subject' => $caseRelationship . ' : ' . $assigneContactName,
1867 'activity_date_time' => date('YmdHis'),
1868 'status_id' => CRM_Core_OptionGroup
::getValue('activity_status', 'Completed', 'name'),
1871 //if $relContactId is passed, role is added or modified.
1872 if (!empty($relContactId)) {
1873 $activityParams['assignee_contact_id'] = $assigneContactIds;
1875 $activityTypeID = CRM_Core_OptionGroup
::getValue('activity_type',
1881 $activityTypeID = CRM_Core_OptionGroup
::getValue('activity_type',
1887 $activityParams['activity_type_id'] = $activityTypeID;
1889 $activity = CRM_Activity_BAO_Activity
::create($activityParams);
1891 //create case_activity record.
1892 $caseParams = array(
1893 'activity_id' => $activity->id
,
1894 'case_id' => $caseId,
1897 CRM_Case_BAO_Case
::processCaseActivity($caseParams);
1901 * Function to get case manger
1902 * contact which is assigned a case role of case manager.
1904 * @param int $caseType case type
1905 * @param int $caseId case id
1907 * @return array $caseManagerContact array of contact on success otherwise empty
1911 static function getCaseManagerContact($caseType, $caseId) {
1912 if (!$caseType ||
!$caseId) {
1916 $caseManagerContact = array();
1917 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
1919 $managerRoleId = $xmlProcessor->getCaseManagerRoleId($caseType);
1921 if (!empty($managerRoleId)) {
1922 $managerRoleQuery = "
1923 SELECT civicrm_contact.id as casemanager_id,
1924 civicrm_contact.sort_name as casemanager
1925 FROM civicrm_contact
1926 LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_b = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1)
1927 LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id
1928 WHERE civicrm_case.id = %2";
1930 $managerRoleParams = array(
1931 1 => array($managerRoleId, 'Integer'),
1932 2 => array($caseId, 'Integer'),
1935 $dao = CRM_Core_DAO
::executeQuery($managerRoleQuery, $managerRoleParams);
1936 if ($dao->fetch()) {
1937 $caseManagerContact['casemanager_id'] = $dao->casemanager_id
;
1938 $caseManagerContact['casemanager'] = $dao->casemanager
;
1942 return $caseManagerContact;
1946 * Get all cases with no end dates
1948 * @return array of case and related data keyed on case id
1950 static function getUnclosedCases($params = array(
1951 ), $excludeCaseIds = array(), $excludeDeleted = TRUE) {
1952 //params from ajax call.
1953 $where = array('( ca.end_date is null )');
1954 if ($caseType = CRM_Utils_Array
::value('case_type', $params)) {
1955 $where[] = "( ov.label LIKE '%$caseType%' )";
1957 if ($sortName = CRM_Utils_Array
::value('sort_name', $params)) {
1958 $config = CRM_Core_Config
::singleton();
1959 $search = ($config->includeWildCardInName
) ?
"%$sortName%" : "$sortName%";
1960 $where[] = "( sort_name LIKE '$search' )";
1962 if (is_array($excludeCaseIds) &&
1963 !CRM_Utils_System
::isNull($excludeCaseIds)
1965 $where[] = ' ( ca.id NOT IN ( ' . implode(',', $excludeCaseIds) . ' ) ) ';
1967 if ($excludeDeleted) {
1968 $where[] = ' ( ca.is_deleted = 0 OR ca.is_deleted IS NULL ) ';
1971 //filter for permissioned cases.
1972 $filterCases = array();
1973 $doFilterCases = FALSE;
1974 if (!CRM_Core_Permission
::check('access all cases and activities')) {
1975 $doFilterCases = TRUE;
1976 $session = CRM_Core_Session
::singleton();
1977 $filterCases = CRM_Case_BAO_Case
::getCases(FALSE, $session->get('userID'));
1979 $whereClause = implode(' AND ', $where);
1982 if ($limit = CRM_Utils_Array
::value('limit', $params)) {
1983 $limitClause = "LIMIT 0, $limit";
1987 SELECT c.id as contact_id,
1990 ca.subject as case_subject,
1991 ov.label as case_type,
1992 ca.start_date as start_date
1993 FROM civicrm_case ca INNER JOIN civicrm_case_contact cc ON ca.id=cc.case_id
1994 INNER JOIN civicrm_contact c ON cc.contact_id=c.id
1995 INNER JOIN civicrm_option_group og ON og.name='case_type'
1996 INNER JOIN civicrm_option_value ov ON (ca.case_type_id=ov.value AND ov.option_group_id=og.id)
1997 WHERE {$whereClause}
1998 ORDER BY c.sort_name
2001 $dao = CRM_Core_DAO
::executeQuery($query);
2002 $unclosedCases = array();
2003 while ($dao->fetch()) {
2004 if ($doFilterCases && !array_key_exists($dao->id
, $filterCases)) {
2007 $unclosedCases[$dao->id
] = array(
2008 'sort_name' => $dao->sort_name
,
2009 'case_type' => $dao->case_type
,
2010 'contact_id' => $dao->contact_id
,
2011 'start_date' => $dao->start_date
,
2012 'case_subject' => $dao->case_subject
,
2017 return $unclosedCases;
2020 static function caseCount($contactId = NULL, $excludeDeleted = TRUE) {
2021 $whereConditions = array();
2022 if ($excludeDeleted) {
2023 $whereConditions[] = "( civicrm_case.is_deleted = 0 OR civicrm_case.is_deleted IS NULL )";
2026 $whereConditions[] = "civicrm_case_contact.contact_id = {$contactId}";
2028 if (!CRM_Core_Permission
::check('access all cases and activities')) {
2029 static $accessibleCaseIds;
2030 if (!is_array($accessibleCaseIds)) {
2031 $session = CRM_Core_Session
::singleton();
2032 $accessibleCaseIds = array_keys(self
::getCases(FALSE, $session->get('userID')));
2034 //no need of further processing.
2035 if (empty($accessibleCaseIds)) {
2038 $whereConditions[] = "( civicrm_case.id in (" . implode(',', $accessibleCaseIds) . ") )";
2042 if (!empty($whereConditions)) {
2043 $whereClause = "WHERE " . implode(' AND ', $whereConditions);
2047 SELECT count( civicrm_case.id )
2049 LEFT JOIN civicrm_case_contact ON ( civicrm_case.id = civicrm_case_contact.case_id )
2052 return CRM_Core_DAO
::singleValueQuery($query);
2056 * Retrieve cases related to particular contact.
2058 * @param int $contactId contact id
2059 * @param boolean $excludeDeleted do not include deleted cases.
2061 * @return an array of cases.
2065 static function getContactCases($contactId, $excludeDeleted = TRUE) {
2071 $whereClause = "civicrm_case_contact.contact_id = %1";
2072 if ($excludeDeleted) {
2073 $whereClause .= " AND ( civicrm_case.is_deleted = 0 OR civicrm_case.is_deleted IS NULL )";
2077 SELECT civicrm_case.id, case_type_ov.label as case_type, civicrm_case.start_date
2079 INNER JOIN civicrm_case_contact ON ( civicrm_case.id = civicrm_case_contact.case_id )
2080 LEFT JOIN civicrm_option_group case_type_og ON ( case_type_og.name = 'case_type' )
2081 LEFT JOIN civicrm_option_value case_type_ov ON ( civicrm_case.case_type_id = case_type_ov.value
2082 AND case_type_og.id = case_type_ov.option_group_id )
2083 WHERE {$whereClause}";
2085 $dao = CRM_Core_DAO
::executeQuery($query, array(1 => array($contactId, 'Integer')));
2086 while ($dao->fetch()) {
2087 $cases[$dao->id
] = array(
2088 'case_id' => $dao->id
,
2089 'case_type' => $dao->case_type
,
2090 'case_start_date' => $dao->start_date
,
2099 * Retrieve related cases for give case.
2101 * @param int $mainCaseId id of main case
2102 * @param int $contactId id of contact
2103 * @param boolean $excludeDeleted do not include deleted cases.
2105 * @return an array of related cases.
2109 static function getRelatedCases($mainCaseId, $contactId, $excludeDeleted = TRUE) {
2110 //FIXME : do check for permissions.
2112 $relatedCases = array();
2113 if (!$mainCaseId ||
!$contactId) {
2114 return $relatedCases;
2117 $linkActType = array_search('Link Cases',
2118 CRM_Core_PseudoConstant
::activityType(TRUE, TRUE, FALSE, 'name')
2120 if (!$linkActType) {
2121 return $relatedCases;
2124 $whereClause = "mainCase.id = %2";
2125 if ($excludeDeleted) {
2126 $whereClause .= " AND ( relAct.is_deleted = 0 OR relAct.is_deleted IS NULL )";
2129 //1. first fetch related case ids.
2131 SELECT relCaseAct.case_id
2132 FROM civicrm_case mainCase
2133 INNER JOIN civicrm_case_activity mainCaseAct ON (mainCaseAct.case_id = mainCase.id)
2134 INNER JOIN civicrm_activity mainAct ON (mainCaseAct.activity_id = mainAct.id AND mainAct.activity_type_id = %1)
2135 INNER JOIN civicrm_case_activity relCaseAct ON (relCaseAct.activity_id = mainAct.id AND mainCaseAct.id != relCaseAct.id)
2136 INNER JOIN civicrm_activity relAct ON (relCaseAct.activity_id = relAct.id AND relAct.activity_type_id = %1)
2137 WHERE $whereClause";
2139 $dao = CRM_Core_DAO
::executeQuery($query, array(
2140 1 => array($linkActType, 'Integer'),
2141 2 => array($mainCaseId, 'Integer'),
2143 $relatedCaseIds = array();
2144 while ($dao->fetch()) {
2145 $relatedCaseIds[$dao->case_id
] = $dao->case_id
;
2149 // there are no related cases.
2150 if (empty($relatedCaseIds)) {
2151 return $relatedCases;
2154 $whereClause = 'relCase.id IN ( ' . implode(',', $relatedCaseIds) . ' )';
2155 if ($excludeDeleted) {
2156 $whereClause .= " AND ( relCase.is_deleted = 0 OR relCase.is_deleted IS NULL )";
2159 //filter for permissioned cases.
2160 $filterCases = array();
2161 $doFilterCases = FALSE;
2162 if (!CRM_Core_Permission
::check('access all cases and activities')) {
2163 $doFilterCases = TRUE;
2164 $session = CRM_Core_Session
::singleton();
2165 $filterCases = CRM_Case_BAO_Case
::getCases(FALSE, $session->get('userID'));
2168 //2. fetch the details of related cases.
2170 SELECT relCase.id as id,
2171 case_type_ov.label as case_type,
2172 client.display_name as client_name,
2173 client.id as client_id
2174 FROM civicrm_case relCase
2175 INNER JOIN civicrm_case_contact relCaseContact ON ( relCase.id = relCaseContact.case_id )
2176 INNER JOIN civicrm_contact client ON ( client.id = relCaseContact.contact_id )
2177 LEFT JOIN civicrm_option_group case_type_og ON ( case_type_og.name = 'case_type' )
2178 LEFT JOIN civicrm_option_value case_type_ov ON ( relCase.case_type_id = case_type_ov.value
2179 AND case_type_og.id = case_type_ov.option_group_id )
2180 WHERE {$whereClause}";
2182 $dao = CRM_Core_DAO
::executeQuery($query);
2183 $contactViewUrl = CRM_Utils_System
::url("civicrm/contact/view", "reset=1&cid=");
2184 $hasViewContact = CRM_Core_Permission
::giveMeAllACLs();
2186 while ($dao->fetch()) {
2188 if (!$doFilterCases ||
array_key_exists($dao->id
, $filterCases)) {
2189 $caseViewStr = "reset=1&id={$dao->id}&cid={$dao->client_id}&action=view&context=case&selectedChild=case";
2190 $caseViewUrl = CRM_Utils_System
::url("civicrm/contact/view/case", $caseViewStr);
2191 $caseView = "<a href='{$caseViewUrl}'>" . ts('View Case') . "</a>";
2193 $clientView = $dao->client_name
;
2194 if ($hasViewContact) {
2195 $clientView = "<a href='{$contactViewUrl}{$dao->client_id}'>$dao->client_name</a>";
2198 $relatedCases[$dao->id
] = array(
2199 'case_id' => $dao->id
,
2200 'case_type' => $dao->case_type
,
2201 'client_name' => $clientView,
2202 'links' => $caseView,
2207 return $relatedCases;
2211 * Merge two duplicate contacts' cases - follow CRM-5758 rules.
2213 * @see CRM_Dedupe_Merger::cpTables()
2215 * TODO: use the 3rd $sqls param to append sql statements rather than executing them here
2217 static function mergeContacts($mainContactId, $otherContactId) {
2218 self
::mergeCases($mainContactId, NULL, $otherContactId);
2222 * Function perform two task.
2223 * 1. Merge two duplicate contacts cases - follow CRM-5758 rules.
2224 * 2. Merge two cases of same contact - follow CRM-5598 rules.
2226 * @param int $mainContactId contact id of main contact record.
2227 * @param int $mainCaseId case id of main case record.
2228 * @param int $otherContactId contact id of record which is going to merge.
2229 * @param int $otherCaseId case id of record which is going to merge.
2234 static function mergeCases($mainContactId, $mainCaseId = NULL, $otherContactId = NULL,
2235 $otherCaseId = NULL, $changeClient = FALSE ) {
2236 $moveToTrash = TRUE;
2238 $duplicateContacts = FALSE;
2239 if ($mainContactId && $otherContactId &&
2240 $mainContactId != $otherContactId
2242 $duplicateContacts = TRUE;
2245 $duplicateCases = FALSE;
2246 if ($mainCaseId && $otherCaseId &&
2247 $mainCaseId != $otherCaseId
2249 $duplicateCases = TRUE;
2252 $mainCaseIds = array();
2253 if (!$duplicateContacts && !$duplicateCases) {
2254 return $mainCaseIds;
2257 $activityTypes = CRM_Core_PseudoConstant
::activityType(TRUE, TRUE, FALSE, 'name');
2258 $activityStatuses = CRM_Core_PseudoConstant
::activityStatus('name');
2259 $activityContacts = CRM_Core_PseudoConstant
::activityContacts('name');
2260 $sourceID = CRM_Utils_Array
::key('Activity Source', $activityContacts);
2261 $assigneeID = CRM_Utils_Array
::key('Activity Assignees', $activityContacts);
2262 $targetID = CRM_Utils_Array
::key('Activity Targets', $activityContacts);
2264 $processCaseIds = array($otherCaseId);
2265 if ($duplicateContacts && !$duplicateCases) {
2266 if ($changeClient) {
2267 $processCaseIds = array($mainCaseId);
2270 //get all case ids for other contact.
2271 $processCaseIds = self
::retrieveCaseIdsByContactId($otherContactId, TRUE);
2273 if (!is_array($processCaseIds)) {
2278 $session = CRM_Core_Session
::singleton();
2279 $currentUserId = $session->get('userID');
2281 // copy all cases and connect to main contact id.
2282 foreach ($processCaseIds as $otherCaseId) {
2283 if ($duplicateContacts) {
2284 $mainCase = CRM_Core_DAO
::copyGeneric('CRM_Case_DAO_Case', array('id' => $otherCaseId));
2285 $mainCaseId = $mainCase->id
;
2290 $mainCaseIds[] = $mainCaseId;
2291 //insert record for case contact.
2292 $otherCaseContact = new CRM_Case_DAO_CaseContact();
2293 $otherCaseContact->case_id
= $otherCaseId;
2294 $otherCaseContact->find();
2295 while ($otherCaseContact->fetch()) {
2296 $mainCaseContact = new CRM_Case_DAO_CaseContact();
2297 $mainCaseContact->case_id
= $mainCaseId;
2298 $mainCaseContact->contact_id
= $otherCaseContact->contact_id
;
2299 if ($mainCaseContact->contact_id
== $otherContactId) {
2300 $mainCaseContact->contact_id
= $mainContactId;
2302 //avoid duplicate object.
2303 if (!$mainCaseContact->find(TRUE)) {
2304 $mainCaseContact->save();
2306 $mainCaseContact->free();
2308 $otherCaseContact->free();
2310 elseif (!$otherContactId) {
2311 $otherContactId = $mainContactId;
2314 if (!$mainCaseId ||
!$otherCaseId ||
2315 !$mainContactId ||
!$otherContactId
2320 // get all activities for other case.
2321 $otherCaseActivities = array();
2322 CRM_Core_DAO
::commonRetrieveAll('CRM_Case_DAO_CaseActivity', 'case_id', $otherCaseId, $otherCaseActivities);
2324 //for duplicate cases do not process singleton activities.
2325 $otherActivityIds = $singletonActivityIds = array();
2326 foreach ($otherCaseActivities as $caseActivityId => $otherIds) {
2327 $otherActId = CRM_Utils_Array
::value('activity_id', $otherIds);
2328 if (!$otherActId ||
in_array($otherActId, $otherActivityIds)) {
2331 $otherActivityIds[] = $otherActId;
2333 if ($duplicateCases) {
2334 if ($openCaseType = array_search('Open Case', $activityTypes)) {
2337 FROM civicrm_activity
2338 WHERE activity_type_id = $openCaseType
2339 AND id IN ( " . implode(',', array_values($otherActivityIds)) . ');';
2340 $dao = CRM_Core_DAO
::executeQuery($sql);
2341 while ($dao->fetch()) {
2342 $singletonActivityIds[] = $dao->id
;
2348 // migrate all activities and connect to main contact.
2349 $copiedActivityIds = $activityMappingIds = array();
2350 sort($otherActivityIds);
2351 foreach ($otherActivityIds as $otherActivityId) {
2353 //for duplicate cases -
2354 //do not migrate singleton activities.
2355 if (!$otherActivityId ||
in_array($otherActivityId, $singletonActivityIds)) {
2359 //migrate activity record.
2360 $otherActivity = new CRM_Activity_DAO_Activity();
2361 $otherActivity->id
= $otherActivityId;
2362 if (!$otherActivity->find(TRUE)) {
2366 $mainActVals = array();
2367 $mainActivity = new CRM_Activity_DAO_Activity();
2368 CRM_Core_DAO
::storeValues($otherActivity, $mainActVals);
2369 $mainActivity->copyValues($mainActVals);
2370 $mainActivity->id
= NULL;
2371 $mainActivity->activity_date_time
= CRM_Utils_Date
::isoToMysql($otherActivity->activity_date_time
);
2372 //do check for merging contact,
2373 if ($mainActivity->source_contact_id
== $otherContactId) {
2374 $mainActivity->source_contact_id
= $mainContactId;
2376 $mainActivity->source_record_id
= CRM_Utils_Array
::value($mainActivity->source_record_id
,
2380 $mainActivity->original_id
= CRM_Utils_Array
::value($mainActivity->original_id
,
2384 $mainActivity->parent_id
= CRM_Utils_Array
::value($mainActivity->parent_id
,
2387 $mainActivity->save();
2388 $mainActivityId = $mainActivity->id
;
2389 if (!$mainActivityId) {
2393 $activityMappingIds[$otherActivityId] = $mainActivityId;
2394 // insert log of all activites
2395 CRM_Activity_BAO_Activity
::logActivityAction($mainActivity);
2397 $otherActivity->free();
2398 $mainActivity->free();
2399 $copiedActivityIds[] = $otherActivityId;
2401 //create case activity record.
2402 $mainCaseActivity = new CRM_Case_DAO_CaseActivity();
2403 $mainCaseActivity->case_id
= $mainCaseId;
2404 $mainCaseActivity->activity_id
= $mainActivityId;
2405 $mainCaseActivity->save();
2406 $mainCaseActivity->free();
2408 //migrate target activities.
2409 $otherTargetActivity = new CRM_Activity_DAO_ActivityContact();
2410 $otherTargetActivity->activity_id
= $otherActivityId;
2411 $otherTargetActivity->record_type_id
= $targetID;
2412 $otherTargetActivity->find();
2413 while ($otherTargetActivity->fetch()) {
2414 $mainActivityTarget = new CRM_Activity_DAO_ActivityContact();
2415 $mainActivityTarget->record_type_id
= $targetID;
2416 $mainActivityTarget->activity_id
= $mainActivityId;
2417 $mainActivityTarget->contact_id
= $otherTargetActivity->contact_id
;
2418 if ($mainActivityTarget->contact_id
== $otherContactId) {
2419 $mainActivityTarget->contact_id
= $mainContactId;
2421 //avoid duplicate object.
2422 if (!$mainActivityTarget->find(TRUE)) {
2423 $mainActivityTarget->save();
2425 $mainActivityTarget->free();
2427 $otherTargetActivity->free();
2429 //migrate assignee activities.
2430 $otherAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2431 $otherAssigneeActivity->activity_id
= $otherActivityId;
2432 $otherAssigneeActivity->record_type_id
= $assigneeID;
2433 $otherAssigneeActivity->find();
2434 while ($otherAssigneeActivity->fetch()) {
2435 $mainAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2436 $mainAssigneeActivity->activity_id
= $mainActivityId;
2437 $mainAssigneeActivity->record_type_id
= $assigneeID;
2438 $mainAssigneeActivity->contact_id
= $otherAssigneeActivity->contact_id
;
2439 if ($mainAssigneeActivity->contact_id
== $otherContactId) {
2440 $mainAssigneeActivity->contact_id
= $mainContactId;
2442 //avoid duplicate object.
2443 if (!$mainAssigneeActivity->find(TRUE)) {
2444 $mainAssigneeActivity->save();
2446 $mainAssigneeActivity->free();
2448 $otherAssigneeActivity->free();
2451 //copy case relationship.
2452 if ($duplicateContacts) {
2453 //migrate relationship records.
2454 $otherRelationship = new CRM_Contact_DAO_Relationship();
2455 $otherRelationship->case_id
= $otherCaseId;
2456 $otherRelationship->find();
2457 $otherRelationshipIds = array();
2458 while ($otherRelationship->fetch()) {
2459 $otherRelVals = array();
2460 $updateOtherRel = FALSE;
2461 CRM_Core_DAO
::storeValues($otherRelationship, $otherRelVals);
2463 $mainRelationship = new CRM_Contact_DAO_Relationship();
2464 $mainRelationship->copyValues($otherRelVals);
2465 $mainRelationship->id
= NULL;
2466 $mainRelationship->case_id
= $mainCaseId;
2467 if ($mainRelationship->contact_id_a
== $otherContactId) {
2468 $updateOtherRel = TRUE;
2469 $mainRelationship->contact_id_a
= $mainContactId;
2472 //case creator change only when we merge user contact.
2473 if ($mainRelationship->contact_id_b
== $otherContactId) {
2474 //do not change creator for change client.
2475 if (!$changeClient) {
2476 $updateOtherRel = TRUE;
2477 $mainRelationship->contact_id_b
= ($currentUserId) ?
$currentUserId : $mainContactId;
2480 $mainRelationship->end_date
= CRM_Utils_Date
::isoToMysql($otherRelationship->end_date
);
2481 $mainRelationship->start_date
= CRM_Utils_Date
::isoToMysql($otherRelationship->start_date
);
2483 //avoid duplicate object.
2484 if (!$mainRelationship->find(TRUE)) {
2485 $mainRelationship->save();
2487 $mainRelationship->free();
2489 //get the other relationship ids to update end date.
2490 if ($updateOtherRel) {
2491 $otherRelationshipIds[$otherRelationship->id
] = $otherRelationship->id
;
2494 $otherRelationship->free();
2496 //update other relationships end dates
2497 if (!empty($otherRelationshipIds)) {
2498 $sql = 'UPDATE civicrm_relationship
2499 SET end_date = CURDATE()
2500 WHERE id IN ( ' . implode(',', $otherRelationshipIds) . ')';
2501 CRM_Core_DAO
::executeQuery($sql);
2505 //move other case to trash.
2506 $mergeCase = self
::deleteCase($otherCaseId, $moveToTrash);
2511 $mergeActSubject = $mergeActSubjectDetails = $mergeActType = '';
2512 if ($changeClient) {
2513 $mainContactDisplayName = CRM_Contact_BAO_Contact
::displayName($mainContactId);
2514 $otherContactDisplayName = CRM_Contact_BAO_Contact
::displayName($otherContactId);
2516 $mergeActType = array_search('Reassigned Case', $activityTypes);
2517 $mergeActSubject = ts("Case %1 reassigned client from %2 to %3. New Case ID is %4.",
2519 1 => $otherCaseId, 2 => $otherContactDisplayName,
2520 3 => $mainContactDisplayName, 4 => $mainCaseId
2524 elseif ($duplicateContacts) {
2525 $mergeActType = array_search('Merge Case', $activityTypes);
2526 $mergeActSubject = ts("Case %1 copied from contact id %2 to contact id %3 via merge. New Case ID is %4.",
2528 1 => $otherCaseId, 2 => $otherContactId,
2529 3 => $mainContactId, 4 => $mainCaseId
2534 $mergeActType = array_search('Merge Case', $activityTypes);
2535 $mergeActSubject = ts("Case %1 merged into case %2", array(1 => $otherCaseId, 2 => $mainCaseId));
2536 if (!empty($copiedActivityIds)) {
2538 SELECT id, subject, activity_date_time, activity_type_id
2539 FROM civicrm_activity
2540 WHERE id IN (' . implode(',', $copiedActivityIds) . ')';
2541 $dao = CRM_Core_DAO
::executeQuery($sql);
2542 while ($dao->fetch()) {
2543 $mergeActSubjectDetails .= "{$dao->activity_date_time} :: {$activityTypes[$dao->activity_type_id]}";
2544 if ($dao->subject
) {
2545 $mergeActSubjectDetails .= " :: {$dao->subject}";
2547 $mergeActSubjectDetails .= "<br />";
2552 //create merge activity record.
2553 $activityParams = array(
2554 'subject' => $mergeActSubject,
2555 'details' => $mergeActSubjectDetails,
2556 'status_id' => array_search('Completed', $activityStatuses),
2557 'activity_type_id' => $mergeActType,
2558 'source_contact_id' => $mainContactId,
2559 'activity_date_time' => date('YmdHis'),
2562 $mergeActivity = CRM_Activity_BAO_Activity
::create($activityParams);
2563 $mergeActivityId = $mergeActivity->id
;
2564 if (!$mergeActivityId) {
2567 $mergeActivity->free();
2569 //connect merge activity to case.
2570 $mergeCaseAct = array(
2571 'case_id' => $mainCaseId,
2572 'activity_id' => $mergeActivityId,
2575 self
::processCaseActivity($mergeCaseAct);
2577 return $mainCaseIds;
2581 * Validate contact permission for
2582 * edit/view on activity record and build links.
2584 * @param array $tplParams params to be sent to template for sending email.
2585 * @param array $activityParams info of the activity.
2590 static function buildPermissionLinks(&$tplParams, $activityParams) {
2591 $activityTypeId = CRM_Core_DAO
::getFieldValue('CRM_Activity_DAO_Activity', $activityParams['source_record_id'],
2592 'activity_type_id', 'id'
2595 if (CRM_Utils_Array
::value('isCaseActivity', $tplParams)) {
2596 $tplParams['editActURL'] = CRM_Utils_System
::url('civicrm/case/activity',
2597 "reset=1&cid={$activityParams['target_id']}&caseid={$activityParams['case_id']}&action=update&id={$activityParams['source_record_id']}", TRUE
2600 $tplParams['viewActURL'] = CRM_Utils_System
::url('civicrm/case/activity/view',
2601 "reset=1&aid={$activityParams['source_record_id']}&cid={$activityParams['target_id']}&caseID={$activityParams['case_id']}", TRUE
2604 $tplParams['manageCaseURL'] = CRM_Utils_System
::url('civicrm/contact/view/case',
2605 "reset=1&id={$activityParams['case_id']}&cid={$activityParams['target_id']}&action=view&context=home", TRUE
2609 $tplParams['editActURL'] = CRM_Utils_System
::url('civicrm/contact/view/activity',
2610 "atype=$activityTypeId&action=update&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2613 $tplParams['viewActURL'] = CRM_Utils_System
::url('civicrm/contact/view/activity',
2614 "atype=$activityTypeId&action=view&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2620 * Validate contact permission for
2621 * given operation on activity record.
2623 * @param int $activityId activity record id.
2624 * @param string $operation user operation.
2625 * @param int $actTypeId activity type id.
2626 * @param int $contactId contact id/if not pass consider logged in
2627 * @param boolean $checkComponent do we need to check component enabled.
2629 * @return boolean $allow true/false
2632 static function checkPermission($activityId, $operation, $actTypeId = NULL, $contactId = NULL, $checkComponent = TRUE) {
2634 if (!$actTypeId && $activityId) {
2635 $actTypeId = CRM_Core_DAO
::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
2638 if (!$activityId ||
!$operation ||
!$actTypeId) {
2642 //do check for civicase component enabled.
2643 if ($checkComponent) {
2644 static $componentEnabled;
2645 if (!isset($componentEnabled)) {
2646 $config = CRM_Core_Config
::singleton();
2647 $componentEnabled = FALSE;
2648 if (in_array('CiviCase', $config->enableComponents
)) {
2649 $componentEnabled = TRUE;
2652 if (!$componentEnabled) {
2657 //do check for cases.
2658 $caseActOperations = array(
2665 if (in_array($operation, $caseActOperations)) {
2666 static $unclosedCases;
2667 if (!is_array($unclosedCases)) {
2668 $unclosedCases = self
::getUnclosedCases();
2670 if ($operation == 'File On Case') {
2671 $allow = (empty($unclosedCases)) ?
FALSE : TRUE;
2674 $allow = (count($unclosedCases) > 1) ?
TRUE : FALSE;
2678 $actionOperations = array('view', 'edit', 'delete');
2679 if (in_array($operation, $actionOperations)) {
2681 //do cache when user has non/supper permission.
2682 static $allowOperations;
2684 if (!is_array($allowOperations) ||
2685 !array_key_exists($operation, $allowOperations)
2689 $session = CRM_Core_Session
::singleton();
2690 $contactId = $session->get('userID');
2693 //check for permissions.
2694 $permissions = array(
2696 'access my cases and activities',
2697 'access all cases and activities',
2700 'access my cases and activities',
2701 'access all cases and activities',
2703 'delete' => array('delete activities'),
2706 //check for core permission.
2707 $hasPermissions = array();
2708 $checkPermissions = CRM_Utils_Array
::value($operation, $permissions);
2709 if (is_array($checkPermissions)) {
2710 foreach ($checkPermissions as $per) {
2711 if (CRM_Core_Permission
::check($per)) {
2712 $hasPermissions[$operation][] = $per;
2718 if (!empty($hasPermissions)) {
2719 //need to check activity object specific.
2720 if (in_array($operation, array(
2722 //do we have supper permission.
2723 if (in_array('access all cases and activities', $hasPermissions[$operation])) {
2724 $allowOperations[$operation] = $allow = TRUE;
2727 //user has only access to my cases and activity.
2728 //here object specific permmions come in picture.
2730 //edit - contact must be source or assignee
2731 //view - contact must be source/assignee/target
2732 $isTarget = $isAssignee = $isSource = FALSE;
2734 $target = new CRM_Activity_DAO_ActivityContact();
2735 $target->record_type_id
= $targetID;
2736 $target->activity_id
= $activityId;
2737 $target->contact_id
= $contactId;
2738 if ($target->find(TRUE)) {
2742 $assignee = new CRM_Activity_DAO_ActivityContact();
2743 $assignee->activity_id
= $activityId;
2744 $assignee->record_type_id
= $assigneeID;
2745 $assignee->contact_id
= $contactId;
2746 if ($assignee->find(TRUE)) {
2750 $activity = new CRM_Activity_DAO_Activity();
2751 $activity->id
= $activityId;
2752 $activity->source_contact_id
= $contactId;
2753 if ($activity->find(TRUE)) {
2757 if ($operation == 'edit') {
2758 if ($isAssignee ||
$isSource) {
2762 if ($operation == 'view') {
2763 if ($isTarget ||
$isAssignee ||
$isSource) {
2769 elseif (is_array($hasPermissions[$operation])) {
2770 $allowOperations[$operation] = $allow = TRUE;
2774 //contact do not have permission.
2775 $allowOperations[$operation] = FALSE;
2780 //here contact might have supper/non permission.
2781 $allow = $allowOperations[$operation];
2785 //do further only when operation is granted.
2787 $activityTypes = CRM_Core_PseudoConstant
::activityType(TRUE, TRUE, FALSE, 'name');
2789 //get the activity type name.
2790 $actTypeName = CRM_Utils_Array
::value($actTypeId, $activityTypes);
2792 //do not allow multiple copy / edit action.
2793 $singletonNames = array('Open Case', 'Reassigned Case', 'Merge Case', 'Link Cases', 'Assign Case Role', 'Email', 'Inbound Email');
2795 //do not allow to delete these activities, CRM-4543
2796 $doNotDeleteNames = array('Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date');
2798 //allow edit operation.
2799 $allowEditNames = array('Open Case');
2801 // do not allow File on Case
2802 $doNotFileNames = array('Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date','Reassigned Case', 'Merge Case', 'Link Cases', 'Assign Case Role');
2804 if (in_array($actTypeName, $singletonNames)) {
2806 if ($operation == 'File On Case') {
2807 $allow = (in_array($actTypeName, $doNotFileNames)) ?
FALSE : TRUE;
2809 if (in_array($operation, $actionOperations)) {
2811 if ($operation == 'edit') {
2812 $allow = (in_array($actTypeName, $allowEditNames)) ?
TRUE : FALSE;
2814 elseif ($operation == 'delete') {
2815 $allow = (in_array($actTypeName, $doNotDeleteNames)) ?
FALSE : TRUE;
2819 if ($allow && ($operation == 'delete') &&
2820 in_array($actTypeName, $doNotDeleteNames)
2825 if ($allow && ($operation == 'File On Case') &&
2826 in_array($actTypeName, $doNotFileNames)
2831 //check settings file for masking actions
2832 //on the basis the activity types
2833 //hide Edit link if activity type is NOT editable
2834 //(special case activities).CRM-5871
2835 if ($allow && in_array($operation, $actionOperations)) {
2836 static $actionFilter = array();
2837 if (!array_key_exists($operation, $actionFilter)) {
2838 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
2839 $actionFilter[$operation] = $xmlProcessor->get('Settings', 'ActivityTypes', FALSE, $operation);
2841 if (array_key_exists($operation, $actionFilter[$operation]) &&
2842 in_array($actTypeId, $actionFilter[$operation][$operation])
2853 * since we drop 'access CiviCase', allow access
2854 * if user has 'access my cases and activities'
2855 * or 'access all cases and activities'
2857 static function accessCiviCase() {
2858 static $componentEnabled;
2859 if (!isset($componentEnabled)) {
2860 $componentEnabled = FALSE;
2861 $config = CRM_Core_Config
::singleton();
2862 if (in_array('CiviCase', $config->enableComponents
)) {
2863 $componentEnabled = TRUE;
2866 if (!$componentEnabled) {
2870 if (CRM_Core_Permission
::check('access my cases and activities') ||
2871 CRM_Core_Permission
::check('access all cases and activities')
2880 * Function to check whether activity is a case Activity
2882 * @param int $activityID activity id
2884 * @return boolean $isCaseActivity true/false
2886 static function isCaseActivity($activityID) {
2887 $isCaseActivity = FALSE;
2889 $params = array(1 => array($activityID, 'Integer'));
2890 $query = "SELECT id FROM civicrm_case_activity WHERE activity_id = %1";
2891 if (CRM_Core_DAO
::singleValueQuery($query, $params)) {
2892 $isCaseActivity = TRUE;
2896 return $isCaseActivity;
2900 * Function to get all the case type ids currently in use
2903 * @return array $caseTypeIds
2905 static function getUsedCaseType() {
2906 static $caseTypeIds;
2908 if (!is_array($caseTypeIds)) {
2909 $query = "SELECT DISTINCT( civicrm_case.case_type_id ) FROM civicrm_case";
2911 $dao = CRM_Core_DAO
::executeQuery($query);
2912 $caseTypeIds = array();
2913 while ($dao->fetch()) {
2914 $typeId = explode(CRM_Core_DAO
::VALUE_SEPARATOR
,
2917 $caseTypeIds[] = $typeId[1];
2921 return $caseTypeIds;
2925 * Function to get all the case status ids currently in use
2928 * @return array $caseStatusIds
2930 static function getUsedCaseStatuses() {
2931 static $caseStatusIds;
2933 if (!is_array($caseStatusIds)) {
2934 $query = "SELECT DISTINCT( civicrm_case.status_id ) FROM civicrm_case";
2936 $dao = CRM_Core_DAO
::executeQuery($query);
2937 $caseStatusIds = array();
2938 while ($dao->fetch()) {
2939 $caseStatusIds[] = $dao->status_id
;
2943 return $caseStatusIds;
2947 * Function to get all the encounter medium ids currently in use
2950 static function getUsedEncounterMediums() {
2953 if (!is_array($mediumIds)) {
2954 $query = "SELECT DISTINCT( civicrm_activity.medium_id ) FROM civicrm_activity";
2956 $dao = CRM_Core_DAO
::executeQuery($query);
2957 $mediumIds = array();
2958 while ($dao->fetch()) {
2959 $mediumIds[] = $dao->medium_id
;
2967 * Function to check case configuration.
2969 * @return array $configured
2971 static function isCaseConfigured($contactId = NULL) {
2972 $configured = array_fill_keys(array('configured', 'allowToAddNewCase', 'redirectToCaseAdmin'), FALSE);
2974 //lets check for case configured.
2975 $allCasesCount = CRM_Case_BAO_Case
::caseCount(NULL, FALSE);
2976 $configured['configured'] = ($allCasesCount) ?
TRUE : FALSE;
2977 if (!$configured['configured']) {
2978 //do check for case type and case status.
2979 $caseTypes = CRM_Case_PseudoConstant
::caseType('label', FALSE);
2980 if (!empty($caseTypes)) {
2981 $configured['configured'] = TRUE;
2982 if (!$configured['configured']) {
2983 $caseStatuses = CRM_Case_PseudoConstant
::caseStatus('label', FALSE);
2984 if (!empty($caseStatuses)) {
2985 $configured['configured'] = TRUE;
2990 if ($configured['configured']) {
2991 //do check for active case type and case status.
2992 $caseTypes = CRM_Case_PseudoConstant
::caseType();
2993 if (!empty($caseTypes)) {
2994 $caseStatuses = CRM_Case_PseudoConstant
::caseStatus();
2995 if (!empty($caseStatuses)) {
2996 $configured['allowToAddNewCase'] = TRUE;
3000 //do we need to redirect user to case admin.
3001 if (!$configured['allowToAddNewCase'] && $contactId) {
3002 //check for current contact case count.
3003 $currentContatCasesCount = CRM_Case_BAO_Case
::caseCount($contactId);
3004 //redirect user to case admin page.
3005 if (!$currentContatCasesCount) {
3006 $configured['redirectToCaseAdmin'] = TRUE;
3015 * Used during case component enablement and during ugprade
3017 static function createCaseViews() {
3018 $sql = self
::createCaseViewsQuery('upcoming');
3019 CRM_Core_Error
::ignoreException();
3020 $dao = new CRM_Core_DAO();
3022 if (PEAR
::getStaticProperty('DB_DataObject', 'lastError')) {
3023 CRM_Core_Error
::setCallback();
3027 // Above error doesn't get caught?
3028 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_upcoming");
3029 if (is_null($doublecheck)) {
3033 $sql = self
::createCaseViewsQuery('recent');
3034 CRM_Core_Error
::ignoreException();
3036 if (PEAR
::getStaticProperty('DB_DataObject', 'lastError')) {
3037 CRM_Core_Error
::setCallback();
3041 // Above error doesn't get caught?
3042 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_recent");
3043 if (is_null($doublecheck)) {
3051 * helper function, also used by the upgrade in case of error
3053 static function createCaseViewsQuery($section = 'upcoming') {
3055 $scheduled_id = CRM_Core_OptionGroup
::getValue('activity_status', 'Scheduled', 'name');
3058 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_upcoming`
3059 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
3060 FROM civicrm_case_activity ca
3061 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
3062 WHERE a.activity_date_time <= DATE_ADD( NOW(), INTERVAL 14 DAY )
3063 AND a.is_current_revision = 1 AND a.is_deleted=0 AND a.status_id = $scheduled_id";
3067 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_recent`
3068 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
3069 FROM civicrm_case_activity ca
3070 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
3071 WHERE a.activity_date_time <= NOW()
3072 AND a.activity_date_time >= DATE_SUB( NOW(), INTERVAL 14 DAY )
3073 AND a.is_current_revision = 1 AND a.is_deleted=0 AND a.status_id <> $scheduled_id";
3080 * Function to add/copy relationships, when new client is added for a case
3082 * @param int $caseId case id
3083 * @param int $contactId contact id / new client id
3087 static function addCaseRelationships($caseId, $contactId) {
3088 // get the case role / relationships for the case
3089 $caseRelationships = new CRM_Contact_DAO_Relationship();
3090 $caseRelationships->case_id
= $caseId;
3091 $caseRelationships->find();
3092 $relationshipTypes = array();
3094 // make sure we don't add duplicate relationships of same relationship type.
3095 while ($caseRelationships->fetch() && !in_array($caseRelationships->relationship_type_id
, $relationshipTypes)) {
3097 CRM_Core_DAO
::storeValues($caseRelationships, $values);
3099 // add relationship for new client.
3100 $newRelationship = new CRM_Contact_DAO_Relationship();
3101 $newRelationship->copyValues($values);
3102 $newRelationship->id
= NULL;
3103 $newRelationship->case_id
= $caseId;
3104 $newRelationship->contact_id_a
= $contactId;
3105 $newRelationship->end_date
= CRM_Utils_Date
::isoToMysql($caseRelationships->end_date
);
3106 $newRelationship->start_date
= CRM_Utils_Date
::isoToMysql($caseRelationships->start_date
);
3108 // another check to avoid duplicate relationship, in cases where client is removed and re-added again.
3109 if (!$newRelationship->find(TRUE)) {
3110 $newRelationship->save();
3112 $newRelationship->free();
3114 // store relationship type of newly created relationship
3115 $relationshipTypes[] = $caseRelationships->relationship_type_id
;
3120 * Function to get the list of clients for a case
3122 * @param int $caseId
3124 * @return array $clients associated array with client ids
3127 static function getCaseClients($caseId) {
3129 $caseContact = new CRM_Case_DAO_CaseContact();
3130 $caseContact->case_id
= $caseId;
3131 $caseContact->find();
3133 while($caseContact->fetch()) {
3134 $clients[] = $caseContact->contact_id
;