3 +--------------------------------------------------------------------+
4 | CiviCRM version 4.3 |
5 +--------------------------------------------------------------------+
6 | Copyright CiviCRM LLC (c) 2004-2013 |
7 +--------------------------------------------------------------------+
8 | This file is a part of CiviCRM. |
10 | CiviCRM is free software; you can copy, modify, and distribute it |
11 | under the terms of the GNU Affero General Public License |
12 | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
14 | CiviCRM is distributed in the hope that it will be useful, but |
15 | WITHOUT ANY WARRANTY; without even the implied warranty of |
16 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
17 | See the GNU Affero General Public License for more details. |
19 | You should have received a copy of the GNU Affero General Public |
20 | License and the CiviCRM Licensing Exception along |
21 | with this program; if not, contact CiviCRM LLC |
22 | at info[AT]civicrm[DOT]org. If you have questions about the |
23 | GNU Affero General Public License or the licensing of CiviCRM, |
24 | see the CiviCRM license FAQ at http://civicrm.org/licensing |
25 +--------------------------------------------------------------------+
31 * @copyright CiviCRM LLC (c) 2004-2013
37 * This class contains the funtions for Case Management
40 class CRM_Case_BAO_Case
extends CRM_Case_DAO_Case
{
43 * static field for all the case information that we can potentially export
48 static $_exportableFields = NULL;
49 function __construct() {
50 parent
::__construct();
54 * takes an associative array and creates a case object
56 * the function extract all the params it needs to initialize the create a
57 * case object. the params array could contain additional unused name/value
60 * @param array $params (reference ) an assoc array of name/value pairs
61 * @param array $ids the array that holds all the db ids
63 * @return object CRM_Case_BAO_Case object
67 static function add(&$params) {
68 $caseDAO = new CRM_Case_DAO_Case();
69 $caseDAO->copyValues($params);
70 return $caseDAO->save();
74 * Given the list of params in the params array, fetch the object
75 * and store the values in the values array
77 * @param array $params input parameters to find object
78 * @param array $values output values of the object
79 * @param array $ids the array that holds all the db ids
81 * @return CRM_Case_BAO_Case|null the found object or null
85 static function &getValues(&$params, &$values, &$ids) {
86 $case = new CRM_Case_BAO_Case();
88 $case->copyValues($params);
90 if ($case->find(TRUE)) {
91 $ids['case'] = $case->id
;
92 CRM_Core_DAO
::storeValues($case, $values);
99 * takes an associative array and creates a case object
101 * @param array $params (reference ) an assoc array of name/value pairs
102 * @param array $ids the array that holds all the db ids
104 * @return object CRM_Case_BAO_Case object
108 static function &create(&$params) {
109 $transaction = new CRM_Core_Transaction();
111 if (CRM_Utils_Array
::value('id', $params)) {
112 CRM_Utils_Hook
::pre('edit', 'Case', $params['id'], $params);
115 CRM_Utils_Hook
::pre('create', 'Case', NULL, $params);
118 $case = self
::add($params);
120 if (CRM_Utils_Array
::value('custom', $params) &&
121 is_array($params['custom'])
123 CRM_Core_BAO_CustomValueTable
::store($params['custom'], 'civicrm_case', $case->id
);
126 if (is_a($case, 'CRM_Core_Error')) {
127 $transaction->rollback();
131 if (CRM_Utils_Array
::value('id', $params)) {
132 CRM_Utils_Hook
::post('edit', 'Case', $case->id
, $case);
135 CRM_Utils_Hook
::post('create', 'Case', $case->id
, $case);
137 $transaction->commit();
139 //we are not creating log for case
140 //since case log can be tracked using log for activity.
145 * Create case contact record
147 * @param array case_id, contact_id
152 static function addCaseToContact($params) {
153 $caseContact = new CRM_Case_DAO_CaseContact();
154 $caseContact->case_id
= $params['case_id'];
155 $caseContact->contact_id
= $params['contact_id'];
156 $caseContact->find(TRUE);
157 $caseContact->save();
159 // add to recently viewed
160 $caseType = CRM_Case_PseudoConstant
::caseTypeName($caseContact->case_id
, 'label');
161 $url = CRM_Utils_System
::url('civicrm/contact/view/case',
162 "action=view&reset=1&id={$caseContact->case_id}&cid={$caseContact->contact_id}&context=home"
165 $title = CRM_Contact_BAO_Contact
::displayName($caseContact->contact_id
) . ' - ' . $caseType['name'];
167 $recentOther = array();
168 if (CRM_Core_Permission
::checkActionPermission('CiviCase', CRM_Core_Action
::DELETE
)) {
169 $recentOther['deleteUrl'] = CRM_Utils_System
::url('civicrm/contact/view/case',
170 "action=delete&reset=1&id={$caseContact->case_id}&cid={$caseContact->contact_id}&context=home"
174 // add the recently created case
175 CRM_Utils_Recent
::add($title,
177 $caseContact->case_id
,
179 $params['contact_id'],
188 * Delet case contact record
195 static function deleteCaseContact($caseID) {
196 $caseContact = new CRM_Case_DAO_CaseContact();
197 $caseContact->case_id
= $caseID;
198 $caseContact->delete();
200 // delete the recently created Case
205 CRM_Utils_Recent
::del($caseRecent);
209 * This function is used to convert associative array names to values
212 * This function is used by both the web form layer and the api. Note that
213 * the api needs the name => value conversion, also the view layer typically
214 * requires value => name conversion
216 static function lookupValue(&$defaults, $property, &$lookup, $reverse) {
217 $id = $property . '_id';
219 $src = $reverse ?
$property : $id;
220 $dst = $reverse ?
$id : $property;
222 if (!array_key_exists($src, $defaults)) {
226 $look = $reverse ?
array_flip($lookup) : $lookup;
228 if (is_array($look)) {
229 if (!array_key_exists($defaults[$src], $look)) {
233 $defaults[$dst] = $look[$defaults[$src]];
238 * Takes a bunch of params that are needed to match certain criteria and
239 * retrieves the relevant objects. We'll tweak this function to be more
240 * full featured over a period of time. This is the inverse function of
241 * create. It also stores all the retrieved values in the default array
243 * @param array $params (reference ) an assoc array of name/value pairs
244 * @param array $defaults (reference ) an assoc array to hold the name / value pairs
245 * in a hierarchical manner
246 * @param array $ids (reference) the array that holds all the db ids
248 * @return object CRM_Case_BAO_Case object
252 static function retrieve(&$params, &$defaults, &$ids) {
253 $case = CRM_Case_BAO_Case
::getValues($params, $defaults, $ids);
258 * Function to process case activity add/delete
259 * takes an associative array and
261 * @param array $params (reference ) an assoc array of name/value pairs
266 static function processCaseActivity(&$params) {
267 $caseActivityDAO = new CRM_Case_DAO_CaseActivity();
268 $caseActivityDAO->activity_id
= $params['activity_id'];
269 $caseActivityDAO->case_id
= $params['case_id'];
271 $caseActivityDAO->find(TRUE);
272 $caseActivityDAO->save();
276 * Function to get the case subject for Activity
278 * @param int $activityId activity id
280 * @return case subject or null
284 static function getCaseSubject($activityId) {
285 $caseActivity = new CRM_Case_DAO_CaseActivity();
286 $caseActivity->activity_id
= $activityId;
287 if ($caseActivity->find(TRUE)) {
288 return CRM_Core_DAO
::getFieldValue('CRM_Case_BAO_Case', $caseActivity->case_id
, 'subject');
294 * Function to get the case type.
302 static function getCaseType($caseId, $colName = 'label') {
311 INNER JOIN civicrm_option_group og ON og.name='case_type'
312 INNER JOIN civicrm_option_value ov ON ( ca.case_type_id=ov.value AND ov.option_group_id=og.id )
315 $params = array(1 => array($caseId, 'Integer'));
317 return CRM_Core_DAO
::singleValueQuery($sql, $params);
321 * Delete the record that are associated with this case
322 * record are deleted from case
324 * @param int $caseId id of the case to delete
330 static function deleteCase($caseId, $moveToTrash = FALSE) {
331 CRM_Utils_Hook
::pre('delete', 'Case', $caseId, CRM_Core_DAO
::$_nullArray);
334 $activities = self
::getCaseActivityDates($caseId);
336 foreach ($activities as $value) {
337 CRM_Activity_BAO_Activity
::deleteActivity($value, $moveToTrash);
342 $transaction = new CRM_Core_Transaction();
344 $case = new CRM_Case_DAO_Case();
347 $result = $case->delete();
348 $transaction->commit();
351 $result = $case->is_deleted
= 1;
356 // CRM-7364, disable relationships
357 self
::enableDisableCaseRelationships($caseId, FALSE);
359 CRM_Utils_Hook
::post('delete', 'Case', $caseId, $case);
361 // remove case from recent items.
366 CRM_Utils_Recent
::del($caseRecent);
374 * Function to enable disable case related relationships
376 * @param int $caseId case id
377 * @param boolean $enable action
383 static function enableDisableCaseRelationships($caseId, $enable) {
384 $contactIds = self
::retrieveContactIdsByCaseId($caseId);
385 if (!empty($contactIds)) {
386 foreach ($contactIds as $cid) {
387 $roles = self
::getCaseRoles($cid, $caseId);
388 if (!empty($roles)) {
389 $relationshipIds = implode(',', array_keys($roles));
390 $enable = (int)$enable;
391 $query = "UPDATE civicrm_relationship SET is_active = {$enable}
392 WHERE id IN ( {$relationshipIds} )";
393 CRM_Core_DAO
::executeQuery($query);
400 * Delete the activities related to case
402 * @param int $activityId id of the activity
408 static function deleteCaseActivity($activityId) {
409 $case = new CRM_Case_DAO_CaseActivity();
410 $case->activity_id
= $activityId;
415 * Retrieve contact_id by case_id
417 * @param int $caseId ID of the case
423 static function retrieveContactIdsByCaseId($caseId, $contactID = NULL) {
424 $caseContact = new CRM_Case_DAO_CaseContact();
425 $caseContact->case_id
= $caseId;
426 $caseContact->find();
427 $contactArray = array();
429 while ($caseContact->fetch()) {
430 if ($contactID != $caseContact->contact_id
) {
431 $contactArray[$count] = $caseContact->contact_id
;
436 return $contactArray;
440 * Look up a case using an activity ID
442 * @param $activity_id
444 * @return int, case ID
446 static function getCaseIdByActivityId($activityId) {
447 $originalId = CRM_Core_DAO
::singleValueQuery(
448 'SELECT original_id FROM civicrm_activity WHERE id = %1',
449 array('1' => array($activityId, 'Integer'))
451 $caseId = CRM_Core_DAO
::singleValueQuery(
452 'SELECT case_id FROM civicrm_case_activity WHERE activity_id in (%1,%2)',
454 '1' => array($activityId, 'Integer'),
455 '2' => array($originalId ?
$originalId : $activityId, 'Integer'),
462 * Retrieve contact names by caseId
464 * @param int $caseId ID of the case
471 static function getContactNames($caseId) {
472 $contactNames = array();
474 return $contactNames;
478 SELECT contact_a.sort_name name,
479 contact_a.display_name as display_name,
481 contact_a.birth_date as birth_date,
484 FROM civicrm_contact contact_a
485 LEFT JOIN civicrm_case_contact ON civicrm_case_contact.contact_id = contact_a.id
486 LEFT JOIN civicrm_email ce ON ( ce.contact_id = contact_a.id AND ce.is_primary = 1)
487 LEFT JOIN civicrm_phone cp ON ( cp.contact_id = contact_a.id AND cp.is_primary = 1)
488 WHERE civicrm_case_contact.case_id = %1";
490 $dao = CRM_Core_DAO
::executeQuery($query,
491 array(1 => array($caseId, 'Integer'))
493 while ($dao->fetch()) {
494 $contactNames[$dao->cid
]['contact_id'] = $dao->cid
;
495 $contactNames[$dao->cid
]['sort_name'] = $dao->name
;
496 $contactNames[$dao->cid
]['display_name'] = $dao->display_name
;
497 $contactNames[$dao->cid
]['email'] = $dao->email
;
498 $contactNames[$dao->cid
]['phone'] = $dao->phone
;
499 $contactNames[$dao->cid
]['birth_date'] = $dao->birth_date
;
500 $contactNames[$dao->cid
]['role'] = ts('Client');
503 return $contactNames;
507 * Retrieve case_id by contact_id
509 * @param int $contactId ID of the contact
510 * @param boolean $includeDeleted include the deleted cases in result
517 static function retrieveCaseIdsByContactId($contactID, $includeDeleted = FALSE) {
520 FROM civicrm_case_contact cc
521 INNER JOIN civicrm_case ca ON cc.case_id = ca.id
522 WHERE cc.contact_id = %1
524 if (!$includeDeleted) {
525 $query .= " AND ca.is_deleted = 0";
528 $params = array(1 => array($contactID, 'Integer'));
529 $dao = CRM_Core_DAO
::executeQuery($query, $params);
531 $caseArray = array();
532 while ($dao->fetch()) {
533 $caseArray[] = $dao->id
;
540 static function getCaseActivityQuery($type = 'upcoming', $userID = NULL, $condition = NULL, $isDeleted = 0) {
542 $session = CRM_Core_Session
::singleton();
543 $userID = $session->get('userID');
546 $actStatus = array_flip(CRM_Core_PseudoConstant
::activityStatus('name'));
547 $scheduledStatusId = $actStatus['Scheduled'];
550 civicrm_case.id as case_id,
551 civicrm_case.subject as case_subject,
552 civicrm_contact.id as contact_id,
553 civicrm_contact.sort_name as sort_name,
554 civicrm_phone.phone as phone,
555 civicrm_contact.contact_type as contact_type,
556 civicrm_contact.contact_sub_type as contact_sub_type,
557 t_act.activity_type_id,
558 cov_type.label as case_type,
559 cov_type.name as case_type_name,
560 cov_status.label as case_status,
561 cov_status.label as case_status_name,
563 civicrm_case.start_date as case_start_date,
564 case_relation_type.label_b_a as case_role, ";
566 if ($type == 'upcoming') {
568 t_act.desired_date as case_scheduled_activity_date,
569 t_act.id as case_scheduled_activity_id,
570 t_act.act_type_name as case_scheduled_activity_type_name,
571 t_act.act_type AS case_scheduled_activity_type ";
573 elseif ($type == 'recent') {
575 t_act.desired_date as case_recent_activity_date,
576 t_act.id as case_recent_activity_id,
577 t_act.act_type_name as case_recent_activity_type_name,
578 t_act.act_type AS case_recent_activity_type ";
581 $query .= " FROM civicrm_case
582 INNER JOIN civicrm_case_contact ON civicrm_case.id = civicrm_case_contact.case_id
583 INNER JOIN civicrm_contact ON civicrm_case_contact.contact_id = civicrm_contact.id ";
585 if ($type == 'upcoming') {
586 // This gets the earliest activity per case that's scheduled within 14 days from now.
587 // Note we have an inner select to get the min activity id in order to remove duplicates in case there are two with the same datetime.
588 // In this case we don't really care which one, so min(id) works.
589 // optimized in CRM-11837
590 $query .= " INNER JOIN
592 SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
597 FROM civicrm_view_case_activity_upcoming
598 ORDER BY activity_date_time ASC, id ASC
602 LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
603 LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
607 elseif ($type == 'recent') {
608 // Similarly, the most recent activity in the past 14 days, and exclude scheduled.
609 //improve query performance - CRM-10598
610 $query .= " INNER JOIN
612 SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
617 FROM civicrm_view_case_activity_recent
618 ORDER BY activity_date_time DESC, id ASC
622 LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
623 LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
628 ON t_act.case_id = civicrm_case.id
629 LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = civicrm_contact.id AND civicrm_phone.is_primary=1)
630 LEFT JOIN civicrm_relationship case_relationship
631 ON ( case_relationship.contact_id_a = civicrm_case_contact.contact_id AND case_relationship.contact_id_b = {$userID}
632 AND case_relationship.case_id = civicrm_case.id )
634 LEFT JOIN civicrm_relationship_type case_relation_type
635 ON ( case_relation_type.id = case_relationship.relationship_type_id
636 AND case_relation_type.id = case_relationship.relationship_type_id )
638 LEFT JOIN civicrm_option_group cog_type
639 ON cog_type.name = 'case_type'
641 LEFT JOIN civicrm_option_value cov_type
642 ON ( civicrm_case.case_type_id = cov_type.value
643 AND cog_type.id = cov_type.option_group_id )
645 LEFT JOIN civicrm_option_group cog_status
646 ON cog_status.name = 'case_status'
648 LEFT JOIN civicrm_option_value cov_status
649 ON ( civicrm_case.status_id = cov_status.value
650 AND cog_status.id = cov_status.option_group_id )
654 // CRM-8749 backwards compatibility - callers of this function expect to start $condition with "AND"
655 $query .= " WHERE (1) $condition ";
658 if ($type == 'upcoming') {
659 $query .= " ORDER BY case_scheduled_activity_date ASC ";
661 elseif ($type == 'recent') {
662 $query .= " ORDER BY case_recent_activity_date ASC ";
669 * Retrieve cases related to particular contact or whole contact
670 * used in Dashboad and Tab
672 * @param boolean $allCases
676 * @param String $type /upcoming,recent,all/
678 * @return array Array of Cases
683 static function getCases($allCases = TRUE, $userID = NULL, $type = 'upcoming', $context = 'dashboard') {
685 $casesList = array();
687 //validate access for own cases.
688 if (!self
::accessCiviCase()) {
693 $session = CRM_Core_Session
::singleton();
694 $userID = $session->get('userID');
697 //validate access for all cases.
698 if ($allCases && !CRM_Core_Permission
::check('access all cases and activities')) {
703 $condition = " AND civicrm_case.is_deleted = 0 ";
706 $condition .= " AND case_relationship.contact_id_b = {$userID} ";
709 if ($type == 'upcoming') {
710 $closedId = CRM_Core_OptionGroup
::getValue('case_status', 'Closed', 'name');
712 AND civicrm_case.status_id != $closedId";
715 $query = self
::getCaseActivityQuery($type, $userID, $condition);
717 $queryParams = array();
718 $result = CRM_Core_DAO
::executeQuery($query,
722 $caseStatus = CRM_Core_OptionGroup
::values('case_status', FALSE, FALSE, FALSE, " AND v.name = 'Urgent' ");
724 $resultFields = array(
741 if ($type == 'upcoming') {
742 $resultFields[] = 'case_scheduled_activity_date';
743 $resultFields[] = 'case_scheduled_activity_type_name';
744 $resultFields[] = 'case_scheduled_activity_type';
745 $resultFields[] = 'case_scheduled_activity_id';
747 elseif ($type == 'recent') {
748 $resultFields[] = 'case_recent_activity_date';
749 $resultFields[] = 'case_recent_activity_type_name';
750 $resultFields[] = 'case_recent_activity_type';
751 $resultFields[] = 'case_recent_activity_id';
754 // we're going to use the usual actions, so doesn't make sense to duplicate definitions
755 $actions = CRM_Case_Selector_Search
::links();
758 // check is the user has view/edit signer permission
759 $permissions = array(CRM_Core_Permission
::VIEW
);
760 if (CRM_Core_Permission
::check('access all cases and activities') ||
761 (!$allCases && CRM_Core_Permission
::check('access my cases and activities'))
763 $permissions[] = CRM_Core_Permission
::EDIT
;
765 if (CRM_Core_Permission
::check('delete in CiviCase')) {
766 $permissions[] = CRM_Core_Permission
::DELETE
;
768 $mask = CRM_Core_Action
::mask($permissions);
770 while ($result->fetch()) {
771 foreach ($resultFields as $donCare => $field) {
772 $casesList[$result->case_id
][$field] = $result->$field;
773 if ($field == 'contact_type') {
774 $casesList[$result->case_id
]['contact_type_icon'] = CRM_Contact_BAO_Contact_Utils
::getImage($result->contact_sub_type ?
775 $result->contact_sub_type
: $result->contact_type
777 $casesList[$result->case_id
]['action'] = CRM_Core_Action
::formLink($actions['primaryActions'], $mask,
779 'id' => $result->case_id
,
780 'cid' => $result->contact_id
,
784 $casesList[$result->case_id
]['moreActions'] = CRM_Core_Action
::formLink($actions['moreActions'],
787 'id' => $result->case_id
,
788 'cid' => $result->contact_id
,
795 elseif ($field == 'case_status') {
796 if (in_array($result->$field, $caseStatus)) {
797 $casesList[$result->case_id
]['class'] = "status-urgent";
800 $casesList[$result->case_id
]['class'] = "status-normal";
805 $caseManagerContact = self
::getCaseManagerContact($result->case_type_name
, $result->case_id
);
806 if (!empty($caseManagerContact)) {
807 $casesList[$result->case_id
]['casemanager_id'] = CRM_Utils_Array
::value('casemanager_id', $caseManagerContact);
808 $casesList[$result->case_id
]['casemanager'] = CRM_Utils_Array
::value('casemanager', $caseManagerContact);
811 //do check user permissions for edit/view activity.
812 if (($actId = CRM_Utils_Array
::value('case_scheduled_activity_id', $casesList[$result->case_id
])) ||
813 ($actId = CRM_Utils_Array
::value('case_recent_activity_id', $casesList[$result->case_id
]))
815 $casesList[$result->case_id
]["case_{$type}_activity_editable"] = self
::checkPermission($actId,
817 $casesList[$result->case_id
]['activity_type_id'], $userID
819 $casesList[$result->case_id
]["case_{$type}_activity_viewable"] = self
::checkPermission($actId,
821 $casesList[$result->case_id
]['activity_type_id'], $userID
830 * Function to get the summary of cases counts by type and status.
832 static function getCasesSummary($allCases = TRUE, $userID) {
833 $caseSummary = array();
835 //validate access for civicase.
836 if (!self
::accessCiviCase()) {
840 //validate access for all cases.
841 if ($allCases && !CRM_Core_Permission
::check('access all cases and activities')) {
845 $caseTypes = CRM_Case_PseudoConstant
::caseType();
846 $caseStatuses = CRM_Case_PseudoConstant
::caseStatus();
847 $caseTypes = array_flip($caseTypes);
849 // get statuses as headers for the table
850 $url = CRM_Utils_System
::url('civicrm/case/search', "reset=1&force=1&all=1&status=");
851 foreach ($caseStatuses as $key => $name) {
852 $caseSummary['headers'][$key]['status'] = $name;
853 $caseSummary['headers'][$key]['url'] = $url . $key;
856 // build rows with actual data
858 $myGroupByClause = $mySelectClause = $myCaseFromClause = $myCaseWhereClause = '';
868 $myCaseWhereClause = " AND case_relationship.contact_id_b = {$userID}";
869 $myGroupByClause = " GROUP BY CONCAT(case_relationship.case_id,'-',case_relationship.contact_id_b)";
872 $seperator = CRM_Core_DAO
::VALUE_SEPARATOR
;
875 SELECT case_status.label AS case_status, status_id, case_type.label AS case_type,
876 REPLACE(case_type_id,'{$seperator}','') AS case_type_id, case_relationship.contact_id_b
878 LEFT JOIN civicrm_option_group option_group_case_type ON ( option_group_case_type.name = 'case_type' )
879 LEFT JOIN civicrm_option_value case_type ON ( civicrm_case.case_type_id = case_type.value
880 AND option_group_case_type.id = case_type.option_group_id )
881 LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' )
882 LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value
883 AND option_group_case_status.id = case_status.option_group_id )
884 LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id
885 AND case_relationship.contact_id_b = {$userID})
887 {$myCaseWhereClause} {$myGroupByClause}";
889 $res = CRM_Core_DAO
::executeQuery($query, CRM_Core_DAO
::$_nullArray);
890 while ($res->fetch()) {
891 if (CRM_Utils_Array
::value($res->case_type
, $rows) && CRM_Utils_Array
::value($res->case_status
, $rows[$res->case_type
])) {
892 $rows[$res->case_type
][$res->case_status
]['count'] = $rows[$res->case_type
][$res->case_status
]['count'] +
1;
895 $rows[$res->case_type
][$res->case_status
] = array(
897 'url' => CRM_Utils_System
::url('civicrm/case/search',
898 "reset=1&force=1&status={$res->status_id}&type={$res->case_type_id}&case_owner={$case_owner}"
903 $caseSummary['rows'] = array_merge($caseTypes, $rows);
909 * Function to get Case roles
911 * @param int $contactID contact id
912 * @param int $caseID case id
913 * @return returns case role / relationships
917 static function getCaseRoles($contactID, $caseID, $relationshipID = NULL) {
919 SELECT civicrm_relationship.id as civicrm_relationship_id,
920 civicrm_contact.sort_name as sort_name,
921 civicrm_email.email as email,
922 civicrm_phone.phone as phone,
923 civicrm_relationship.contact_id_b as civicrm_contact_id,
924 civicrm_relationship.contact_id_a as client_id,
925 civicrm_relationship_type.label_a_b as relation,
926 civicrm_relationship_type.id as relation_type
927 FROM civicrm_relationship
928 INNER JOIN civicrm_relationship_type ON civicrm_relationship.relationship_type_id = civicrm_relationship_type.id
929 INNER JOIN civicrm_contact ON civicrm_relationship.contact_id_b = civicrm_contact.id
930 LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = civicrm_contact.id AND civicrm_phone.is_primary = 1)
931 LEFT JOIN civicrm_email ON (civicrm_email.contact_id = civicrm_contact.id )
932 WHERE civicrm_relationship.contact_id_a = %1 AND civicrm_relationship.case_id = %2';
936 1 => array($contactID, 'Positive'),
937 2 => array($caseID, 'Positive'),
940 if ($relationshipID) {
941 $query .= ' AND civicrm_relationship.id = %3 ';
942 $params[3] = array($relationshipID, 'Integer');
944 $dao = CRM_Core_DAO
::executeQuery($query, $params);
947 while ($dao->fetch()) {
948 $rid = $dao->civicrm_relationship_id
;
949 $values[$rid]['cid'] = $dao->civicrm_contact_id
;
950 $values[$rid]['relation'] = $dao->relation
;
951 $values[$rid]['name'] = $dao->sort_name
;
952 $values[$rid]['email'] = $dao->email
;
953 $values[$rid]['phone'] = $dao->phone
;
954 $values[$rid]['relation_type'] = $dao->relation_type
;
955 $values[$rid]['rel_id'] = $dao->civicrm_relationship_id
;
956 $values[$rid]['client_id'] = $dao->client_id
;
964 * Function to get Case Activities
966 * @param int $caseID case id
967 * @param array $params posted params
968 * @param int $contactID contact id
970 * @return returns case activities
974 static function getCaseActivity($caseID, &$params, $contactID, $context = NULL, $userID = NULL, $type = NULL) {
977 $activityContacts = CRM_Core_PseudoConstant
::activityContacts('name');
978 $assigneeID = CRM_Utils_Array
::key('Activity Assignees', $activityContacts);
979 $targetID = CRM_Utils_Array
::key('Activity Targets', $activityContacts);
981 // CRM-5081 - formatting the dates to omit seconds.
982 // Note the 00 in the date format string is needed otherwise later on it thinks scheduled ones are overdue.
983 $select = "SELECT count(ca.id) as ismultiple, ca.id as id,
984 ca.activity_type_id as type,
985 ca.activity_type_id as activity_type_id,
986 cc.sort_name as reporter,
987 cc.id as reporter_id,
988 acc.sort_name AS assignee,
989 acc.id AS assignee_id,
990 DATE_FORMAT(IF(ca.activity_date_time < NOW() AND ca.status_id=ov.value,
991 ca.activity_date_time,
992 DATE_ADD(NOW(), INTERVAL 1 YEAR)
993 ), '%Y%m%d%H%i00') as overdue_date,
994 DATE_FORMAT(ca.activity_date_time, '%Y%m%d%H%i00') as display_date,
995 ca.status_id as status,
996 ca.subject as subject,
997 ca.is_deleted as deleted,
998 ca.priority_id as priority,
1000 GROUP_CONCAT(ef.file_id) as attachment_ids ";
1002 $from = 'FROM civicrm_case_activity cca
1003 INNER JOIN civicrm_activity ca ON ca.id = cca.activity_id
1004 INNER JOIN civicrm_contact cc ON cc.id = ca.source_contact_id
1005 INNER JOIN civicrm_option_group cog ON cog.name = "activity_type"
1006 INNER JOIN civicrm_option_value cov ON cov.option_group_id = cog.id
1007 AND cov.value = ca.activity_type_id AND cov.is_active = 1
1008 LEFT JOIN civicrm_entity_file ef on ef.entity_table = "civicrm_activity" AND ef.entity_id = ca.id
1009 LEFT OUTER JOIN civicrm_option_group og ON og.name="activity_status"
1010 LEFT OUTER JOIN civicrm_option_value ov ON ov.option_group_id=og.id AND ov.name="Scheduled"
1011 LEFT JOIN civicrm_activity_contact caa
1012 ON caa.activity_id = ca.id AND caa.record_type_id = $assigneeID
1013 LEFT JOIN civicrm_contact acc ON acc.id = caa.contact_id ';
1015 $where = 'WHERE cca.case_id= %1
1016 AND ca.is_current_revision = 1';
1018 if (CRM_Utils_Array
::value('reporter_id', $params)) {
1019 $where .= " AND ca.source_contact_id = " . CRM_Utils_Type
::escape($params['reporter_id'], 'Integer');
1022 if (CRM_Utils_Array
::value('status_id', $params)) {
1023 $where .= " AND ca.status_id = " . CRM_Utils_Type
::escape($params['status_id'], 'Integer');
1026 if (CRM_Utils_Array
::value('activity_deleted', $params)) {
1027 $where .= " AND ca.is_deleted = 1";
1030 $where .= " AND ca.is_deleted = 0";
1033 if (CRM_Utils_Array
::value('activity_type_id', $params)) {
1034 $where .= " AND ca.activity_type_id = " . CRM_Utils_Type
::escape($params['activity_type_id'], 'Integer');
1037 if (CRM_Utils_Array
::value('activity_date_low', $params)) {
1038 $fromActivityDate = CRM_Utils_Type
::escape(CRM_Utils_Date
::processDate($params['activity_date_low']), 'Date');
1040 if (CRM_Utils_Array
::value('activity_date_high', $params)) {
1041 $toActivityDate = CRM_Utils_Type
::escape(CRM_Utils_Date
::processDate($params['activity_date_high']), 'Date');
1042 $toActivityDate = $toActivityDate ?
$toActivityDate +
235959 : NULL;
1045 if (!empty($fromActivityDate)) {
1046 $where .= " AND ca.activity_date_time >= '{$fromActivityDate}'";
1049 if (!empty($toActivityDate)) {
1050 $where .= " AND ca.activity_date_time <= '{$toActivityDate}'";
1053 // hack to handle to allow initial sorting to be done by query
1054 if (CRM_Utils_Array
::value('sortname', $params) == 'undefined') {
1055 $params['sortname'] = NULL;
1058 if (CRM_Utils_Array
::value('sortorder', $params) == 'undefined') {
1059 $params['sortorder'] = NULL;
1062 $sortname = CRM_Utils_Array
::value('sortname', $params);
1063 $sortorder = CRM_Utils_Array
::value('sortorder', $params);
1065 $groupBy = " GROUP BY ca.id ";
1067 if (!$sortname AND !$sortorder) {
1068 // CRM-5081 - added id to act like creation date
1069 $orderBy = " ORDER BY overdue_date ASC, display_date DESC, weight DESC";
1072 $orderBy = " ORDER BY {$sortname} {$sortorder}";
1073 if ($sortname != 'display_date') {
1074 $orderBy .= ', display_date DESC';
1078 $page = CRM_Utils_Array
::value('page', $params);
1079 $rp = CRM_Utils_Array
::value('rp', $params);
1090 $start = (($page - 1) * $rp);
1092 $query = $select . $from . $where . $groupBy . $orderBy;
1094 $params = array(1 => array($caseID, 'Integer'));
1095 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1096 $params['total'] = $dao->N
;
1098 //FIXME: need to optimize/cache these queries
1099 $limit = " LIMIT $start, $rp";
1101 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1104 $activityTypes = CRM_Case_PseudoConstant
::caseActivityType(FALSE, TRUE);
1105 $activityStatus = CRM_Core_PseudoConstant
::activityStatus();
1106 $activityPriority = CRM_Core_PseudoConstant
::priority();
1108 $url = CRM_Utils_System
::url("civicrm/case/activity",
1109 "reset=1&cid={$contactID}&caseid={$caseID}", FALSE, NULL, FALSE
1113 if ($context == 'fulltext') {
1114 $contextUrl = "&context={$context}";
1116 $editUrl = "{$url}&action=update{$contextUrl}";
1117 $deleteUrl = "{$url}&action=delete{$contextUrl}";
1118 $restoreUrl = "{$url}&action=renew{$contextUrl}";
1119 $viewTitle = ts('View this activity.');
1120 $statusTitle = ts('Edit status');
1122 $emailActivityTypeIDs = array(
1123 'Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1127 'Inbound Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1133 $emailActivityTypeIDs = array(
1134 'Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1138 'Inbound Email' => CRM_Core_OptionGroup
::getValue('activity_type',
1144 $caseDeleted = CRM_Core_DAO
::getFieldValue('CRM_Case_DAO_Case', $caseID, 'is_deleted');
1146 // define statuses which are handled like Completed status (others are assumed to be handled like Scheduled status)
1147 $compStatusValues = array();
1148 $compStatusNames = array('Completed', 'Left Message', 'Cancelled', 'Unreachable', 'Not Required');
1149 foreach ($compStatusNames as $name) {
1150 $compStatusValues[] = CRM_Core_OptionGroup
::getValue('activity_status', $name, 'name');
1152 $contactViewUrl = CRM_Utils_System
::url("civicrm/contact/view",
1153 "reset=1&cid=", FALSE, NULL, FALSE
1155 $hasViewContact = CRM_Core_Permission
::giveMeAllACLs();
1156 $clientIds = self
::retrieveContactIdsByCaseId($caseID);
1159 $session = CRM_Core_Session
::singleton();
1160 $userID = $session->get('userID');
1163 while ($dao->fetch()) {
1165 $allowView = self
::checkPermission($dao->id
, 'view', $dao->activity_type_id
, $userID);
1166 $allowEdit = self
::checkPermission($dao->id
, 'edit', $dao->activity_type_id
, $userID);
1167 $allowDelete = self
::checkPermission($dao->id
, 'delete', $dao->activity_type_id
, $userID);
1169 //do not have sufficient permission
1170 //to access given case activity record.
1171 if (!$allowView && !$allowEdit && !$allowDelete) {
1175 $values[$dao->id
]['id'] = $dao->id
;
1176 $values[$dao->id
]['type'] = $activityTypes[$dao->type
]['label'];
1178 $reporterName = $dao->reporter
;
1179 if ($hasViewContact) {
1180 $reporterName = '<a href="' . $contactViewUrl . $dao->reporter_id
. '">' . $dao->reporter
. '</a>';
1182 $values[$dao->id
]['reporter'] = $reporterName;
1183 $targetNames = CRM_Activity_BAO_ActivityContact
::getNames($dao->id
, $targetID);
1184 $targetContactUrls = $withContacts = array();
1185 foreach ($targetNames as $targetId => $targetName) {
1186 if (!in_array($targetId, $clientIds)) {
1187 $withContacts[$targetId] = $targetName;
1190 foreach ($withContacts as $cid => $name) {
1191 if ($hasViewContact) {
1192 $name = '<a href="' . $contactViewUrl . $cid . '">' . $name . '</a>';
1194 $targetContactUrls[] = $name;
1196 $values[$dao->id
]['with_contacts'] = implode('; ', $targetContactUrls);
1198 $values[$dao->id
]['display_date'] = CRM_Utils_Date
::customFormat($dao->display_date
);
1199 $values[$dao->id
]['status'] = $activityStatus[$dao->status
];
1201 //check for view activity.
1202 $subject = (empty($dao->subject
)) ?
'(' . ts('no subject') . ')' : $dao->subject
;
1204 $subject = '<a href="javascript:' . $type . 'viewActivity(' . $dao->id
. ',' . $contactID . ',' . '\'' . $type . '\' );" title=\'' . $viewTitle . '\'>' . $subject . '</a>';
1206 $values[$dao->id
]['subject'] = $subject;
1208 // add activity assignee to activity selector. CRM-4485.
1209 if (isset($dao->assignee
)) {
1210 if ($dao->ismultiple
== 1) {
1211 if ($dao->reporter_id
!= $dao->assignee_id
) {
1212 $values[$dao->id
]['reporter'] .= ($hasViewContact) ?
' / ' . "<a href='{$contactViewUrl}{$dao->assignee_id}'>$dao->assignee</a>" : ' / ' . $dao->assignee
;
1214 $values[$dao->id
]['assignee'] = $dao->assignee
;
1217 $values[$dao->id
]['reporter'] .= ' / ' . ts('(multiple)');
1221 $additionalUrl = "&id={$dao->id}";
1222 if (!$dao->deleted
) {
1223 //hide edit link of activity type email.CRM-4530.
1224 if (!in_array($dao->type
, $emailActivityTypeIDs)) {
1225 //hide Edit link if activity type is NOT editable (special case activities).CRM-5871
1227 $url = '<a href="' . $editUrl . $additionalUrl . '">' . ts('Edit') . '</a> ';
1234 $url .= '<a href="' . $deleteUrl . $additionalUrl . '">' . ts('Delete') . '</a>';
1237 elseif (!$caseDeleted) {
1238 $url = '<a href="' . $restoreUrl . $additionalUrl . '">' . ts('Restore') . '</a>';
1239 $values[$dao->id
]['status'] = $values[$dao->id
]['status'] . '<br /> (deleted)';
1242 //check for operations.
1243 if (self
::checkPermission($dao->id
, 'Move To Case', $dao->activity_type_id
)) {
1244 $url .= " | " . '<a href="#" onClick="Javascript:fileOnCase( \'move\',' . $dao->id
. ', ' . $caseID . ' ); return false;">' . ts('Move To Case') . '</a> ';
1246 if (self
::checkPermission($dao->id
, 'Copy To Case', $dao->activity_type_id
)) {
1247 $url .= " | " . '<a href="#" onClick="Javascript:fileOnCase( \'copy\',' . $dao->id
. ',' . $caseID . ' ); return false;">' . ts('Copy To Case') . '</a> ';
1249 // if there are file attachments we will return how many and, if only one, add a link to it
1250 if(!empty($dao->attachment_ids
)){
1251 $attachmentIDs = explode(',',$dao->attachment_ids
);
1252 $values[$dao->id
]['no_attachments'] = count($attachmentIDs);
1253 if($values[$dao->id
]['no_attachments'] == 1){
1254 // if there is only one it's easy to do a link - otherwise just flag it
1255 $attachmentViewUrl = CRM_Utils_System
::url(
1257 "reset=1&eid=" . $dao->id
. "&id=" . $dao->attachment_ids
,
1262 $url .= " | " . "<a href=$attachmentViewUrl >" . ts('View Attachment') . '</a> ';
1267 $values[$dao->id
]['links'] = $url;
1268 $values[$dao->id
]['class'] = "";
1270 if (!empty($dao->priority
)) {
1271 if ($dao->priority
== CRM_Core_OptionGroup
::getValue('priority', 'Urgent', 'name')) {
1272 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . "priority-urgent ";
1274 elseif ($dao->priority
== CRM_Core_OptionGroup
::getValue('priority', 'Low', 'name')) {
1275 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . "priority-low ";
1279 if (CRM_Utils_Array
::crmInArray($dao->status
, $compStatusValues)) {
1280 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . " status-completed";
1283 if (CRM_Utils_Date
::overdue($dao->display_date
)) {
1284 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . " status-overdue";
1287 $values[$dao->id
]['class'] = $values[$dao->id
]['class'] . " status-scheduled";
1292 $values[$dao->id
]['status'] = '<a class="crm-activity-status crm-activity-status-' . $dao->id
. ' ' . $values[$dao->id
]['class'] . ' crm-activity-change-status crm-editable-enabled" activity_id='. $dao->id
. ' current_status=' . $dao->status
. ' case_id=' . $caseID . '" href="#" title=\'' . $statusTitle . '\'>' . $values[$dao->id
]['status'] . '</a>';
1301 * Function to get Case Related Contacts
1303 * @param int $caseID case id
1304 * @param boolean $skipDetails if true include details of contacts
1306 * @return returns $searchRows array of returnproperties
1310 static function getRelatedContacts($caseID, $skipDetails = FALSE) {
1312 $query = 'SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, crt.label_b_a as role, ce.email
1313 FROM civicrm_relationship cr
1314 LEFT JOIN civicrm_relationship_type crt ON crt.id = cr.relationship_type_id
1315 LEFT JOIN civicrm_contact cc ON cc.id = cr.contact_id_b
1316 LEFT JOIN civicrm_email ce ON ce.contact_id = cc.id
1317 WHERE cr.case_id = %1 AND ce.is_primary= 1
1320 $params = array(1 => array($caseID, 'Integer'));
1321 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1323 while ($dao->fetch()) {
1325 $values[$dao->id
] = 1;
1329 'contact_id' => $dao->id
,
1330 'display_name' => $dao->name
,
1331 'sort_name' => $dao->sort_name
,
1332 'role' => $dao->role
,
1333 'email' => $dao->email
,
1343 * Function that sends e-mail copy of activity
1345 * @param int $activityId activity Id
1346 * @param array $contacts array of related contact
1351 static function sendActivityCopy($clientId, $activityId, $contacts, $attachments = NULL, $caseId) {
1356 $tplParams = $activityInfo = array();
1357 //if its a case activity
1359 $activityTypeId = CRM_Core_DAO
::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
1360 $nonCaseActivityTypes = CRM_Core_PseudoConstant
::activityType();
1361 if (CRM_Utils_Array
::value($activityTypeId, $nonCaseActivityTypes)) {
1362 $anyActivity = TRUE;
1365 $anyActivity = FALSE;
1367 $tplParams['isCaseActivity'] = 1;
1368 $tplParams['client_id'] = $clientId;
1371 $anyActivity = TRUE;
1374 $xmlProcessorProcess = new CRM_Case_XMLProcessor_Process();
1375 $isRedact = $xmlProcessorProcess->getRedactActivityEmail();
1377 $xmlProcessorReport = new CRM_Case_XMLProcessor_Report();
1379 $activityInfo = $xmlProcessorReport->getActivityInfo($clientId, $activityId, $anyActivity, $isRedact);
1381 $activityInfo['fields'][] = array('label' => 'Case ID', 'type' => 'String', 'value' => $caseId);
1383 $tplParams['activity'] = $activityInfo;
1384 foreach ($tplParams['activity']['fields'] as $k => $val) {
1385 if (CRM_Utils_Array
::value('label', $val) == ts('Subject')) {
1386 $activitySubject = $val['value'];
1390 $session = CRM_Core_Session
::singleton();
1391 // CRM-8926 If user is not logged in, use the activity creator as userID
1392 if (!($userID = $session->get('userID'))) {
1393 $userID = CRM_Core_DAO
::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'source_contact_id');
1396 //also create activities simultaneously of this copy.
1397 $activityParams = array();
1399 $activityParams['source_record_id'] = $activityId;
1400 $activityParams['source_contact_id'] = $userID;
1401 $activityParams['activity_type_id'] = CRM_Core_OptionGroup
::getValue('activity_type', 'Email', 'name');
1402 $activityParams['activity_date_time'] = date('YmdHis');
1403 $activityParams['status_id'] = CRM_Core_OptionGroup
::getValue('activity_status', 'Completed', 'name');
1404 $activityParams['medium_id'] = CRM_Core_OptionGroup
::getValue('encounter_medium', 'email', 'name');
1405 $activityParams['case_id'] = $caseId;
1406 $activityParams['is_auto'] = 0;
1407 $activityParams['target_id'] = $clientId;
1409 $tplParams['activitySubject'] = $activitySubject;
1411 // if it’s a case activity, add hashed id to the template (CRM-5916)
1413 $tplParams['idHash'] = substr(sha1(CIVICRM_SITE_KEY
. $caseId), 0, 7);
1417 list($name, $address) = CRM_Contact_BAO_Contact_Location
::getEmailDetails($userID);
1419 $receiptFrom = "$name <$address>";
1421 $recordedActivityParams = array();
1423 foreach ($contacts as $mail => $info) {
1424 $tplParams['contact'] = $info;
1425 self
::buildPermissionLinks($tplParams, $activityParams);
1427 $displayName = $info['display_name'];
1429 list($result[$info['contact_id']], $subject, $message, $html) = CRM_Core_BAO_MessageTemplates
::sendTemplate(
1431 'groupName' => 'msg_tpl_workflow_case',
1432 'valueName' => 'case_activity',
1433 'contactId' => $info['contact_id'],
1434 'tplParams' => $tplParams,
1435 'from' => $receiptFrom,
1436 'toName' => $displayName,
1438 'attachments' => $attachments,
1442 $activityParams['subject'] = $activitySubject . ' - copy sent to ' . $displayName;
1443 $activityParams['details'] = $message;
1445 if ($result[$info['contact_id']]) {
1447 * Really only need to record one activity with all the targets combined.
1448 * Originally the template was going to possibly have different content, e.g. depending on permissions,
1449 * but it's always the same content at the moment.
1451 if (empty($recordedActivityParams)) {
1452 $recordedActivityParams = $activityParams;
1455 $recordedActivityParams['subject'] .= "; $displayName";
1457 $recordedActivityParams['target_contact_id'][] = $info['contact_id'];
1460 unset($result[$info['contact_id']]);
1464 if (!empty($recordedActivityParams)) {
1465 $activity = CRM_Activity_BAO_Activity
::create($recordedActivityParams);
1467 //create case_activity record if its case activity.
1469 $caseParams = array(
1470 'activity_id' => $activity->id
,
1471 'case_id' => $caseId,
1473 self
::processCaseActivity($caseParams);
1481 * Retrieve count of activities having a particular type, and
1482 * associated with a particular case.
1484 * @param int $caseId ID of the case
1485 * @param int $activityTypeId ID of the activity type
1492 static function getCaseActivityCount($caseId, $activityTypeId) {
1493 $queryParam = array(1 => array($caseId, 'Integer'),
1494 2 => array($activityTypeId, 'Integer'),
1496 $query = "SELECT count(ca.id) as countact
1497 FROM civicrm_activity ca
1498 INNER JOIN civicrm_case_activity cca ON ca.id = cca.activity_id
1499 WHERE ca.activity_type_id = %2
1500 AND cca.case_id = %1
1501 AND ca.is_deleted = 0";
1503 $dao = CRM_Core_DAO
::executeQuery($query, $queryParam);
1504 if ($dao->fetch()) {
1505 return $dao->countact
;
1512 * Create an activity for a case via email
1514 * @param int $file email sent
1516 * @return $activity object of newly creted activity via email
1521 static function recordActivityViaEmail($file) {
1522 if (!file_exists($file) ||
1525 return CRM_Core_Error
::fatal(ts('File %1 does not exist or is not readable',
1530 $result = CRM_Utils_Mail_Incoming
::parse($file);
1531 if ($result['is_error']) {
1535 foreach ($result['to'] as $to) {
1538 $emailPattern = '/^([A-Z0-9._%+-]+)\+([\d]+)@[A-Z0-9.-]+\.[A-Z]{2,4}$/i';
1539 $replacement = preg_replace($emailPattern, '$2', $to['email']);
1541 if ($replacement !== $to['email']) {
1542 $caseId = $replacement;
1543 //if caseId is invalid, return as error file
1544 if (!CRM_Core_DAO
::getFieldValue('CRM_Case_DAO_Case', $caseId, 'id')) {
1545 return CRM_Core_Error
::createAPIError(ts('Invalid case ID ( %1 ) in TO: field.',
1554 // TODO: May want to replace this with a call to getRelatedAndGlobalContacts() when this feature is revisited.
1555 // (Or for efficiency call the global one outside the loop and then union with this each time.)
1556 $contactDetails = self
::getRelatedContacts($caseId, TRUE);
1558 if (CRM_Utils_Array
::value($result['from']['id'], $contactDetails)) {
1560 $params['subject'] = $result['subject'];
1561 $params['activity_date_time'] = $result['date'];
1562 $params['details'] = $result['body'];
1563 $params['source_contact_id'] = $result['from']['id'];
1564 $params['status_id'] = CRM_Core_OptionGroup
::getValue('activity_status',
1569 $details = CRM_Case_PseudoConstant
::caseActivityType();
1571 preg_match('/^\W+([a-zA-Z0-9_ ]+)(\W+)?\n/i',
1572 $result['body'], $matches
1575 if (!empty($matches) && isset($matches[1])) {
1576 $activityType = trim($matches[1]);
1577 if (isset($details[$activityType])) {
1578 $params['activity_type_id'] = $details[$activityType]['id'];
1581 if (!isset($params['activity_type_id'])) {
1582 $params['activity_type_id'] = CRM_Core_OptionGroup
::getValue('activity_type', 'Inbound Email', 'name');
1586 $activity = CRM_Activity_BAO_Activity
::create($params);
1588 $caseParams = array(
1589 'activity_id' => $activity->id
,
1590 'case_id' => $caseId,
1592 self
::processCaseActivity($caseParams);
1595 return CRM_Core_Error
::createAPIError(ts('FROM email contact %1 doesn\'t have a relationship to the referenced case.',
1596 array(1 => $result['from']['email'])
1603 * Function to retrive the scheduled activity type and date
1605 * @param array $cases Array of contact and case id
1607 * @return array $activityInfo Array of scheduled activity type and date
1613 static function getNextScheduledActivity($cases, $type = 'upcoming') {
1614 $session = CRM_Core_Session
::singleton();
1615 $userID = $session->get('userID');
1617 $caseID = implode(',', $cases['case_id']);
1618 $contactID = implode(',', $cases['contact_id']);
1621 AND civicrm_case_contact.contact_id IN( {$contactID} )
1622 AND civicrm_case.id IN( {$caseID})
1623 AND civicrm_case.is_deleted = {$cases['case_deleted']}";
1625 $query = self
::getCaseActivityQuery($type, $userID, $condition, $cases['case_deleted']);
1627 $res = CRM_Core_DAO
::executeQuery($query, CRM_Core_DAO
::$_nullArray);
1629 $activityInfo = array();
1630 while ($res->fetch()) {
1631 if ($type == 'upcoming') {
1632 $activityInfo[$res->case_id
]['date'] = $res->case_scheduled_activity_date
;
1633 $activityInfo[$res->case_id
]['type'] = $res->case_scheduled_activity_type
;
1636 $activityInfo[$res->case_id
]['date'] = $res->case_recent_activity_date
;
1637 $activityInfo[$res->case_id
]['type'] = $res->case_recent_activity_type
;
1641 return $activityInfo;
1645 * combine all the exportable fields from the lower levels object
1647 * @return array array of exportable Fields
1651 static function &exportableFields() {
1652 if (!self
::$_exportableFields) {
1653 if (!self
::$_exportableFields) {
1654 self
::$_exportableFields = array();
1657 $fields = CRM_Case_DAO_Case
::export();
1658 $fields['case_role'] = array('title' => ts('Role in Case'));
1659 $fields['case_type'] = array('title' => ts('Case Type'),
1660 'name' => 'case_type',
1662 $fields['case_status'] = array('title' => ts('Case Status'),
1663 'name' => 'case_status',
1666 self
::$_exportableFields = $fields;
1668 return self
::$_exportableFields;
1672 * Restore the record that are associated with this case
1674 * @param int $caseId id of the case to restore
1676 * @return true if success.
1680 static function restoreCase($caseId) {
1681 //restore activities
1682 $activities = self
::getCaseActivityDates($caseId);
1684 foreach ($activities as $value) {
1685 CRM_Activity_BAO_Activity
::restoreActivity($value);
1689 $case = new CRM_Case_DAO_Case();
1690 $case->id
= $caseId;
1691 $case->is_deleted
= 0;
1694 //CRM-7364, enable relationships
1695 self
::enableDisableCaseRelationships($caseId, TRUE);
1699 static function getGlobalContacts(&$groupInfo, $sort = NULL, $showLinks = NULL, $returnOnlyCount = FALSE, $offset = 0, $rowCount = 25) {
1700 $globalContacts = array();
1702 $settingsProcessor = new CRM_Case_XMLProcessor_Settings();
1703 $settings = $settingsProcessor->run();
1704 if (!empty($settings)) {
1705 $groupInfo['name'] = $settings['groupname'];
1706 if ($groupInfo['name']) {
1707 $searchParams = array('name' => $groupInfo['name']);
1709 CRM_Contact_BAO_Group
::retrieve($searchParams, $results);
1711 $groupInfo['id'] = $results['id'];
1712 $groupInfo['title'] = $results['title'];
1713 $params = array(array('group', 'IN', array($groupInfo['id'] => 1), 0, 0));
1714 $return = array('sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1);
1715 $return = array('contact_id' => 1, 'sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1);
1716 list($globalContacts, $_) = CRM_Contact_BAO_Query
::apiQuery($params, $return, NULL, $sort, $offset, $rowCount, TRUE, $returnOnlyCount);
1718 if ($returnOnlyCount) {
1719 return $globalContacts;
1723 foreach($globalContacts as $idx => $contact) {
1724 $globalContacts[$idx]['sort_name'] = '<a href="' . $contactViewUrl . $contact['contact_id'] . '">' . $contact['sort_name'] . '</a>';
1730 return $globalContacts;
1734 * Convenience function to get both case contacts and global in one array
1736 static function getRelatedAndGlobalContacts($caseId) {
1737 $relatedContacts = self
::getRelatedContacts($caseId);
1739 $groupInfo = array();
1740 $globalContacts = self
::getGlobalContacts($groupInfo);
1742 //unset values which are not required.
1743 foreach ($globalContacts as $k => & $v) {
1744 unset($v['email_id']);
1745 unset($v['group_contact_id']);
1746 unset($v['status']);
1748 $v['role'] = $groupInfo['title'];
1750 //include multiple listings for the same contact/different roles.
1751 $relatedGlobalContacts = array_merge($relatedContacts, $globalContacts);
1752 return $relatedGlobalContacts;
1756 * Function to get Case ActivitiesDueDates with given criteria.
1758 * @param int $caseID case id
1759 * @param array $criteriaParams given criteria
1760 * @param boolean $latestDate if set newest or oldest date is selceted.
1762 * @return returns case activities due dates
1766 static function getCaseActivityDates($caseID, $criteriaParams = array(
1767 ), $latestDate = FALSE) {
1769 $selectDate = " ca.activity_date_time";
1770 $where = $groupBy = ' ';
1777 if (CRM_Utils_Array
::value('activity_type_id', $criteriaParams)) {
1778 $where .= " AND ca.activity_type_id = " . CRM_Utils_Type
::escape($criteriaParams['activity_type_id'], 'Integer');
1779 $where .= " AND ca.is_current_revision = 1";
1780 $groupBy .= " GROUP BY ca.activity_type_id";
1783 if (CRM_Utils_Array
::value('newest', $criteriaParams)) {
1784 $selectDate = " max(ca.activity_date_time) ";
1787 $selectDate = " min(ca.activity_date_time) ";
1791 $query = "SELECT ca.id, {$selectDate} as activity_date
1792 FROM civicrm_activity ca
1793 LEFT JOIN civicrm_case_activity cca ON cca.activity_id = ca.id LEFT JOIN civicrm_case cc ON cc.id = cca.case_id
1794 WHERE cc.id = %1 {$where} {$groupBy}";
1796 $params = array(1 => array($caseID, 'Integer'));
1797 $dao = CRM_Core_DAO
::executeQuery($query, $params);
1799 while ($dao->fetch()) {
1800 $values[$dao->id
]['id'] = $dao->id
;
1801 $values[$dao->id
]['activity_date'] = $dao->activity_date
;
1808 * Function to create activities when Case or Other roles assigned/modified/deleted.
1810 * @param int $caseID case id
1811 * @param int $relationshipId relationship id
1812 * @param int $relContactId case role assigne contactId.
1814 * @return void on success creates activity and case activity
1818 static function createCaseRoleActivity($caseId, $relationshipId, $relContactId = NULL, $contactId = NULL) {
1819 if (!$caseId ||
!$relationshipId ||
empty($relationshipId)) {
1823 $queryParam = array();
1824 if (is_array($relationshipId)) {
1825 $relationshipId = implode(',', $relationshipId);
1826 $relationshipClause = " civicrm_relationship.id IN ($relationshipId)";
1829 $relationshipClause = " civicrm_relationship.id = %1";
1830 $queryParam[1] = array($relationshipId, 'Positive');
1834 SELECT cc.display_name as clientName,
1835 cca.display_name as assigneeContactName,
1836 civicrm_relationship.case_id as caseId,
1837 civicrm_relationship_type.label_a_b as relation_a_b,
1838 civicrm_relationship_type.label_b_a as relation_b_a,
1839 civicrm_relationship.contact_id_b as rel_contact_id,
1840 civicrm_relationship.contact_id_a as assign_contact_id
1841 FROM civicrm_relationship_type, civicrm_relationship
1842 LEFT JOIN civicrm_contact cc ON cc.id = civicrm_relationship.contact_id_b
1843 LEFT JOIN civicrm_contact cca ON cca.id = civicrm_relationship.contact_id_a
1844 WHERE civicrm_relationship.relationship_type_id = civicrm_relationship_type.id AND {$relationshipClause}";
1846 $dao = CRM_Core_DAO
::executeQuery($query, $queryParam);
1848 while ($dao->fetch()) {
1849 //to get valid assignee contact(s).
1850 if (isset($dao->caseId
) ||
$dao->rel_contact_id
!= $contactId) {
1851 $caseRelationship = $dao->relation_a_b
;
1852 $assigneContactName = $dao->clientName
;
1853 $assigneContactIds[$dao->rel_contact_id
] = $dao->rel_contact_id
;
1856 $caseRelationship = $dao->relation_b_a
;
1857 $assigneContactName = $dao->assigneeContactName
;
1858 $assigneContactIds[$dao->assign_contact_id
] = $dao->assign_contact_id
;
1862 $session = CRM_Core_Session
::singleton();
1863 $activityParams = array(
1864 'source_contact_id' => $session->get('userID'),
1865 'subject' => $caseRelationship . ' : ' . $assigneContactName,
1866 'activity_date_time' => date('YmdHis'),
1867 'status_id' => CRM_Core_OptionGroup
::getValue('activity_status', 'Completed', 'name'),
1870 //if $relContactId is passed, role is added or modified.
1871 if (!empty($relContactId)) {
1872 $activityParams['assignee_contact_id'] = $assigneContactIds;
1874 $activityTypeID = CRM_Core_OptionGroup
::getValue('activity_type',
1880 $activityTypeID = CRM_Core_OptionGroup
::getValue('activity_type',
1886 $activityParams['activity_type_id'] = $activityTypeID;
1888 $activity = CRM_Activity_BAO_Activity
::create($activityParams);
1890 //create case_activity record.
1891 $caseParams = array(
1892 'activity_id' => $activity->id
,
1893 'case_id' => $caseId,
1896 CRM_Case_BAO_Case
::processCaseActivity($caseParams);
1900 * Function to get case manger
1901 * contact which is assigned a case role of case manager.
1903 * @param int $caseType case type
1904 * @param int $caseId case id
1906 * @return array $caseManagerContact array of contact on success otherwise empty
1910 static function getCaseManagerContact($caseType, $caseId) {
1911 if (!$caseType ||
!$caseId) {
1915 $caseManagerContact = array();
1916 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
1918 $managerRoleId = $xmlProcessor->getCaseManagerRoleId($caseType);
1920 if (!empty($managerRoleId)) {
1921 $managerRoleQuery = "
1922 SELECT civicrm_contact.id as casemanager_id,
1923 civicrm_contact.sort_name as casemanager
1924 FROM civicrm_contact
1925 LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_b = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1)
1926 LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id
1927 WHERE civicrm_case.id = %2";
1929 $managerRoleParams = array(
1930 1 => array($managerRoleId, 'Integer'),
1931 2 => array($caseId, 'Integer'),
1934 $dao = CRM_Core_DAO
::executeQuery($managerRoleQuery, $managerRoleParams);
1935 if ($dao->fetch()) {
1936 $caseManagerContact['casemanager_id'] = $dao->casemanager_id
;
1937 $caseManagerContact['casemanager'] = $dao->casemanager
;
1941 return $caseManagerContact;
1945 * Get all cases with no end dates
1947 * @return array of case and related data keyed on case id
1949 static function getUnclosedCases($params = array(
1950 ), $excludeCaseIds = array(), $excludeDeleted = TRUE) {
1951 //params from ajax call.
1952 $where = array('( ca.end_date is null )');
1953 if ($caseType = CRM_Utils_Array
::value('case_type', $params)) {
1954 $where[] = "( ov.label LIKE '%$caseType%' )";
1956 if ($sortName = CRM_Utils_Array
::value('sort_name', $params)) {
1957 $config = CRM_Core_Config
::singleton();
1958 $search = ($config->includeWildCardInName
) ?
"%$sortName%" : "$sortName%";
1959 $where[] = "( sort_name LIKE '$search' )";
1961 if (is_array($excludeCaseIds) &&
1962 !CRM_Utils_System
::isNull($excludeCaseIds)
1964 $where[] = ' ( ca.id NOT IN ( ' . implode(',', $excludeCaseIds) . ' ) ) ';
1966 if ($excludeDeleted) {
1967 $where[] = ' ( ca.is_deleted = 0 OR ca.is_deleted IS NULL ) ';
1970 //filter for permissioned cases.
1971 $filterCases = array();
1972 $doFilterCases = FALSE;
1973 if (!CRM_Core_Permission
::check('access all cases and activities')) {
1974 $doFilterCases = TRUE;
1975 $session = CRM_Core_Session
::singleton();
1976 $filterCases = CRM_Case_BAO_Case
::getCases(FALSE, $session->get('userID'));
1978 $whereClause = implode(' AND ', $where);
1981 if ($limit = CRM_Utils_Array
::value('limit', $params)) {
1982 $limitClause = "LIMIT 0, $limit";
1986 SELECT c.id as contact_id,
1989 ca.subject as case_subject,
1990 ov.label as case_type,
1991 ca.start_date as start_date
1992 FROM civicrm_case ca INNER JOIN civicrm_case_contact cc ON ca.id=cc.case_id
1993 INNER JOIN civicrm_contact c ON cc.contact_id=c.id
1994 INNER JOIN civicrm_option_group og ON og.name='case_type'
1995 INNER JOIN civicrm_option_value ov ON (ca.case_type_id=ov.value AND ov.option_group_id=og.id)
1996 WHERE {$whereClause}
1997 ORDER BY c.sort_name
2000 $dao = CRM_Core_DAO
::executeQuery($query);
2001 $unclosedCases = array();
2002 while ($dao->fetch()) {
2003 if ($doFilterCases && !array_key_exists($dao->id
, $filterCases)) {
2006 $unclosedCases[$dao->id
] = array(
2007 'sort_name' => $dao->sort_name
,
2008 'case_type' => $dao->case_type
,
2009 'contact_id' => $dao->contact_id
,
2010 'start_date' => $dao->start_date
,
2011 'case_subject' => $dao->case_subject
,
2016 return $unclosedCases;
2019 static function caseCount($contactId = NULL, $excludeDeleted = TRUE) {
2020 $whereConditions = array();
2021 if ($excludeDeleted) {
2022 $whereConditions[] = "( civicrm_case.is_deleted = 0 OR civicrm_case.is_deleted IS NULL )";
2025 $whereConditions[] = "civicrm_case_contact.contact_id = {$contactId}";
2027 if (!CRM_Core_Permission
::check('access all cases and activities')) {
2028 static $accessibleCaseIds;
2029 if (!is_array($accessibleCaseIds)) {
2030 $session = CRM_Core_Session
::singleton();
2031 $accessibleCaseIds = array_keys(self
::getCases(FALSE, $session->get('userID')));
2033 //no need of further processing.
2034 if (empty($accessibleCaseIds)) {
2037 $whereConditions[] = "( civicrm_case.id in (" . implode(',', $accessibleCaseIds) . ") )";
2041 if (!empty($whereConditions)) {
2042 $whereClause = "WHERE " . implode(' AND ', $whereConditions);
2046 SELECT count( civicrm_case.id )
2048 LEFT JOIN civicrm_case_contact ON ( civicrm_case.id = civicrm_case_contact.case_id )
2051 return CRM_Core_DAO
::singleValueQuery($query);
2055 * Retrieve cases related to particular contact.
2057 * @param int $contactId contact id
2058 * @param boolean $excludeDeleted do not include deleted cases.
2060 * @return an array of cases.
2064 static function getContactCases($contactId, $excludeDeleted = TRUE) {
2070 $whereClause = "civicrm_case_contact.contact_id = %1";
2071 if ($excludeDeleted) {
2072 $whereClause .= " AND ( civicrm_case.is_deleted = 0 OR civicrm_case.is_deleted IS NULL )";
2076 SELECT civicrm_case.id, case_type_ov.label as case_type, civicrm_case.start_date
2078 INNER JOIN civicrm_case_contact ON ( civicrm_case.id = civicrm_case_contact.case_id )
2079 LEFT JOIN civicrm_option_group case_type_og ON ( case_type_og.name = 'case_type' )
2080 LEFT JOIN civicrm_option_value case_type_ov ON ( civicrm_case.case_type_id = case_type_ov.value
2081 AND case_type_og.id = case_type_ov.option_group_id )
2082 WHERE {$whereClause}";
2084 $dao = CRM_Core_DAO
::executeQuery($query, array(1 => array($contactId, 'Integer')));
2085 while ($dao->fetch()) {
2086 $cases[$dao->id
] = array(
2087 'case_id' => $dao->id
,
2088 'case_type' => $dao->case_type
,
2089 'case_start_date' => $dao->start_date
,
2098 * Retrieve related cases for give case.
2100 * @param int $mainCaseId id of main case
2101 * @param int $contactId id of contact
2102 * @param boolean $excludeDeleted do not include deleted cases.
2104 * @return an array of related cases.
2108 static function getRelatedCases($mainCaseId, $contactId, $excludeDeleted = TRUE) {
2109 //FIXME : do check for permissions.
2111 $relatedCases = array();
2112 if (!$mainCaseId ||
!$contactId) {
2113 return $relatedCases;
2116 $linkActType = array_search('Link Cases',
2117 CRM_Core_PseudoConstant
::activityType(TRUE, TRUE, FALSE, 'name')
2119 if (!$linkActType) {
2120 return $relatedCases;
2123 $whereClause = "mainCase.id = %2";
2124 if ($excludeDeleted) {
2125 $whereClause .= " AND ( relAct.is_deleted = 0 OR relAct.is_deleted IS NULL )";
2128 //1. first fetch related case ids.
2130 SELECT relCaseAct.case_id
2131 FROM civicrm_case mainCase
2132 INNER JOIN civicrm_case_activity mainCaseAct ON (mainCaseAct.case_id = mainCase.id)
2133 INNER JOIN civicrm_activity mainAct ON (mainCaseAct.activity_id = mainAct.id AND mainAct.activity_type_id = %1)
2134 INNER JOIN civicrm_case_activity relCaseAct ON (relCaseAct.activity_id = mainAct.id AND mainCaseAct.id != relCaseAct.id)
2135 INNER JOIN civicrm_activity relAct ON (relCaseAct.activity_id = relAct.id AND relAct.activity_type_id = %1)
2136 WHERE $whereClause";
2138 $dao = CRM_Core_DAO
::executeQuery($query, array(
2139 1 => array($linkActType, 'Integer'),
2140 2 => array($mainCaseId, 'Integer'),
2142 $relatedCaseIds = array();
2143 while ($dao->fetch()) {
2144 $relatedCaseIds[$dao->case_id
] = $dao->case_id
;
2148 // there are no related cases.
2149 if (empty($relatedCaseIds)) {
2150 return $relatedCases;
2153 $whereClause = 'relCase.id IN ( ' . implode(',', $relatedCaseIds) . ' )';
2154 if ($excludeDeleted) {
2155 $whereClause .= " AND ( relCase.is_deleted = 0 OR relCase.is_deleted IS NULL )";
2158 //filter for permissioned cases.
2159 $filterCases = array();
2160 $doFilterCases = FALSE;
2161 if (!CRM_Core_Permission
::check('access all cases and activities')) {
2162 $doFilterCases = TRUE;
2163 $session = CRM_Core_Session
::singleton();
2164 $filterCases = CRM_Case_BAO_Case
::getCases(FALSE, $session->get('userID'));
2167 //2. fetch the details of related cases.
2169 SELECT relCase.id as id,
2170 case_type_ov.label as case_type,
2171 client.display_name as client_name,
2172 client.id as client_id
2173 FROM civicrm_case relCase
2174 INNER JOIN civicrm_case_contact relCaseContact ON ( relCase.id = relCaseContact.case_id )
2175 INNER JOIN civicrm_contact client ON ( client.id = relCaseContact.contact_id )
2176 LEFT JOIN civicrm_option_group case_type_og ON ( case_type_og.name = 'case_type' )
2177 LEFT JOIN civicrm_option_value case_type_ov ON ( relCase.case_type_id = case_type_ov.value
2178 AND case_type_og.id = case_type_ov.option_group_id )
2179 WHERE {$whereClause}";
2181 $dao = CRM_Core_DAO
::executeQuery($query);
2182 $contactViewUrl = CRM_Utils_System
::url("civicrm/contact/view", "reset=1&cid=");
2183 $hasViewContact = CRM_Core_Permission
::giveMeAllACLs();
2185 while ($dao->fetch()) {
2187 if (!$doFilterCases ||
array_key_exists($dao->id
, $filterCases)) {
2188 $caseViewStr = "reset=1&id={$dao->id}&cid={$dao->client_id}&action=view&context=case&selectedChild=case";
2189 $caseViewUrl = CRM_Utils_System
::url("civicrm/contact/view/case", $caseViewStr);
2190 $caseView = "<a href='{$caseViewUrl}'>" . ts('View Case') . "</a>";
2192 $clientView = $dao->client_name
;
2193 if ($hasViewContact) {
2194 $clientView = "<a href='{$contactViewUrl}{$dao->client_id}'>$dao->client_name</a>";
2197 $relatedCases[$dao->id
] = array(
2198 'case_id' => $dao->id
,
2199 'case_type' => $dao->case_type
,
2200 'client_name' => $clientView,
2201 'links' => $caseView,
2206 return $relatedCases;
2210 * Merge two duplicate contacts' cases - follow CRM-5758 rules.
2212 * @see CRM_Dedupe_Merger::cpTables()
2214 * TODO: use the 3rd $sqls param to append sql statements rather than executing them here
2216 static function mergeContacts($mainContactId, $otherContactId) {
2217 self
::mergeCases($mainContactId, NULL, $otherContactId);
2221 * Function perform two task.
2222 * 1. Merge two duplicate contacts cases - follow CRM-5758 rules.
2223 * 2. Merge two cases of same contact - follow CRM-5598 rules.
2225 * @param int $mainContactId contact id of main contact record.
2226 * @param int $mainCaseId case id of main case record.
2227 * @param int $otherContactId contact id of record which is going to merge.
2228 * @param int $otherCaseId case id of record which is going to merge.
2233 static function mergeCases($mainContactId, $mainCaseId = NULL, $otherContactId = NULL,
2234 $otherCaseId = NULL, $changeClient = FALSE ) {
2235 $moveToTrash = TRUE;
2237 $duplicateContacts = FALSE;
2238 if ($mainContactId && $otherContactId &&
2239 $mainContactId != $otherContactId
2241 $duplicateContacts = TRUE;
2244 $duplicateCases = FALSE;
2245 if ($mainCaseId && $otherCaseId &&
2246 $mainCaseId != $otherCaseId
2248 $duplicateCases = TRUE;
2251 $mainCaseIds = array();
2252 if (!$duplicateContacts && !$duplicateCases) {
2253 return $mainCaseIds;
2256 $activityTypes = CRM_Core_PseudoConstant
::activityType(TRUE, TRUE, FALSE, 'name');
2257 $activityStatuses = CRM_Core_PseudoConstant
::activityStatus('name');
2258 $activityContacts = CRM_Core_PseudoConstant
::activityContacts('name');
2259 $sourceID = CRM_Utils_Array
::key('Activity Source', $activityContacts);
2260 $assigneeID = CRM_Utils_Array
::key('Activity Assignees', $activityContacts);
2261 $targetID = CRM_Utils_Array
::key('Activity Targets', $activityContacts);
2263 $processCaseIds = array($otherCaseId);
2264 if ($duplicateContacts && !$duplicateCases) {
2265 if ($changeClient) {
2266 $processCaseIds = array($mainCaseId);
2269 //get all case ids for other contact.
2270 $processCaseIds = self
::retrieveCaseIdsByContactId($otherContactId, TRUE);
2272 if (!is_array($processCaseIds)) {
2277 $session = CRM_Core_Session
::singleton();
2278 $currentUserId = $session->get('userID');
2280 // copy all cases and connect to main contact id.
2281 foreach ($processCaseIds as $otherCaseId) {
2282 if ($duplicateContacts) {
2283 $mainCase = CRM_Core_DAO
::copyGeneric('CRM_Case_DAO_Case', array('id' => $otherCaseId));
2284 $mainCaseId = $mainCase->id
;
2289 $mainCaseIds[] = $mainCaseId;
2290 //insert record for case contact.
2291 $otherCaseContact = new CRM_Case_DAO_CaseContact();
2292 $otherCaseContact->case_id
= $otherCaseId;
2293 $otherCaseContact->find();
2294 while ($otherCaseContact->fetch()) {
2295 $mainCaseContact = new CRM_Case_DAO_CaseContact();
2296 $mainCaseContact->case_id
= $mainCaseId;
2297 $mainCaseContact->contact_id
= $otherCaseContact->contact_id
;
2298 if ($mainCaseContact->contact_id
== $otherContactId) {
2299 $mainCaseContact->contact_id
= $mainContactId;
2301 //avoid duplicate object.
2302 if (!$mainCaseContact->find(TRUE)) {
2303 $mainCaseContact->save();
2305 $mainCaseContact->free();
2307 $otherCaseContact->free();
2309 elseif (!$otherContactId) {
2310 $otherContactId = $mainContactId;
2313 if (!$mainCaseId ||
!$otherCaseId ||
2314 !$mainContactId ||
!$otherContactId
2319 // get all activities for other case.
2320 $otherCaseActivities = array();
2321 CRM_Core_DAO
::commonRetrieveAll('CRM_Case_DAO_CaseActivity', 'case_id', $otherCaseId, $otherCaseActivities);
2323 //for duplicate cases do not process singleton activities.
2324 $otherActivityIds = $singletonActivityIds = array();
2325 foreach ($otherCaseActivities as $caseActivityId => $otherIds) {
2326 $otherActId = CRM_Utils_Array
::value('activity_id', $otherIds);
2327 if (!$otherActId ||
in_array($otherActId, $otherActivityIds)) {
2330 $otherActivityIds[] = $otherActId;
2332 if ($duplicateCases) {
2333 if ($openCaseType = array_search('Open Case', $activityTypes)) {
2336 FROM civicrm_activity
2337 WHERE activity_type_id = $openCaseType
2338 AND id IN ( " . implode(',', array_values($otherActivityIds)) . ');';
2339 $dao = CRM_Core_DAO
::executeQuery($sql);
2340 while ($dao->fetch()) {
2341 $singletonActivityIds[] = $dao->id
;
2347 // migrate all activities and connect to main contact.
2348 $copiedActivityIds = $activityMappingIds = array();
2349 sort($otherActivityIds);
2350 foreach ($otherActivityIds as $otherActivityId) {
2352 //for duplicate cases -
2353 //do not migrate singleton activities.
2354 if (!$otherActivityId ||
in_array($otherActivityId, $singletonActivityIds)) {
2358 //migrate activity record.
2359 $otherActivity = new CRM_Activity_DAO_Activity();
2360 $otherActivity->id
= $otherActivityId;
2361 if (!$otherActivity->find(TRUE)) {
2365 $mainActVals = array();
2366 $mainActivity = new CRM_Activity_DAO_Activity();
2367 CRM_Core_DAO
::storeValues($otherActivity, $mainActVals);
2368 $mainActivity->copyValues($mainActVals);
2369 $mainActivity->id
= NULL;
2370 $mainActivity->activity_date_time
= CRM_Utils_Date
::isoToMysql($otherActivity->activity_date_time
);
2371 //do check for merging contact,
2372 if ($mainActivity->source_contact_id
== $otherContactId) {
2373 $mainActivity->source_contact_id
= $mainContactId;
2375 $mainActivity->source_record_id
= CRM_Utils_Array
::value($mainActivity->source_record_id
,
2379 $mainActivity->original_id
= CRM_Utils_Array
::value($mainActivity->original_id
,
2383 $mainActivity->parent_id
= CRM_Utils_Array
::value($mainActivity->parent_id
,
2386 $mainActivity->save();
2387 $mainActivityId = $mainActivity->id
;
2388 if (!$mainActivityId) {
2392 $activityMappingIds[$otherActivityId] = $mainActivityId;
2393 // insert log of all activites
2394 CRM_Activity_BAO_Activity
::logActivityAction($mainActivity);
2396 $otherActivity->free();
2397 $mainActivity->free();
2398 $copiedActivityIds[] = $otherActivityId;
2400 //create case activity record.
2401 $mainCaseActivity = new CRM_Case_DAO_CaseActivity();
2402 $mainCaseActivity->case_id
= $mainCaseId;
2403 $mainCaseActivity->activity_id
= $mainActivityId;
2404 $mainCaseActivity->save();
2405 $mainCaseActivity->free();
2407 //migrate target activities.
2408 $otherTargetActivity = new CRM_Activity_DAO_ActivityContact();
2409 $otherTargetActivity->activity_id
= $otherActivityId;
2410 $otherTargetActivity->record_type_id
= $targetID;
2411 $otherTargetActivity->find();
2412 while ($otherTargetActivity->fetch()) {
2413 $mainActivityTarget = new CRM_Activity_DAO_ActivityContact();
2414 $mainActivityTarget->record_type_id
= $targetID;
2415 $mainActivityTarget->activity_id
= $mainActivityId;
2416 $mainActivityTarget->contact_id
= $otherTargetActivity->contact_id
;
2417 if ($mainActivityTarget->contact_id
== $otherContactId) {
2418 $mainActivityTarget->contact_id
= $mainContactId;
2420 //avoid duplicate object.
2421 if (!$mainActivityTarget->find(TRUE)) {
2422 $mainActivityTarget->save();
2424 $mainActivityTarget->free();
2426 $otherTargetActivity->free();
2428 //migrate assignee activities.
2429 $otherAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2430 $otherAssigneeActivity->activity_id
= $otherActivityId;
2431 $otherAssigneeActivity->record_type_id
= $assigneeID;
2432 $otherAssigneeActivity->find();
2433 while ($otherAssigneeActivity->fetch()) {
2434 $mainAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
2435 $mainAssigneeActivity->activity_id
= $mainActivityId;
2436 $mainAssigneeActivity->record_type_id
= $assigneeID;
2437 $mainAssigneeActivity->contact_id
= $otherAssigneeActivity->contact_id
;
2438 if ($mainAssigneeActivity->contact_id
== $otherContactId) {
2439 $mainAssigneeActivity->contact_id
= $mainContactId;
2441 //avoid duplicate object.
2442 if (!$mainAssigneeActivity->find(TRUE)) {
2443 $mainAssigneeActivity->save();
2445 $mainAssigneeActivity->free();
2447 $otherAssigneeActivity->free();
2450 //copy case relationship.
2451 if ($duplicateContacts) {
2452 //migrate relationship records.
2453 $otherRelationship = new CRM_Contact_DAO_Relationship();
2454 $otherRelationship->case_id
= $otherCaseId;
2455 $otherRelationship->find();
2456 $otherRelationshipIds = array();
2457 while ($otherRelationship->fetch()) {
2458 $otherRelVals = array();
2459 $updateOtherRel = FALSE;
2460 CRM_Core_DAO
::storeValues($otherRelationship, $otherRelVals);
2462 $mainRelationship = new CRM_Contact_DAO_Relationship();
2463 $mainRelationship->copyValues($otherRelVals);
2464 $mainRelationship->id
= NULL;
2465 $mainRelationship->case_id
= $mainCaseId;
2466 if ($mainRelationship->contact_id_a
== $otherContactId) {
2467 $updateOtherRel = TRUE;
2468 $mainRelationship->contact_id_a
= $mainContactId;
2471 //case creator change only when we merge user contact.
2472 if ($mainRelationship->contact_id_b
== $otherContactId) {
2473 //do not change creator for change client.
2474 if (!$changeClient) {
2475 $updateOtherRel = TRUE;
2476 $mainRelationship->contact_id_b
= ($currentUserId) ?
$currentUserId : $mainContactId;
2479 $mainRelationship->end_date
= CRM_Utils_Date
::isoToMysql($otherRelationship->end_date
);
2480 $mainRelationship->start_date
= CRM_Utils_Date
::isoToMysql($otherRelationship->start_date
);
2482 //avoid duplicate object.
2483 if (!$mainRelationship->find(TRUE)) {
2484 $mainRelationship->save();
2486 $mainRelationship->free();
2488 //get the other relationship ids to update end date.
2489 if ($updateOtherRel) {
2490 $otherRelationshipIds[$otherRelationship->id
] = $otherRelationship->id
;
2493 $otherRelationship->free();
2495 //update other relationships end dates
2496 if (!empty($otherRelationshipIds)) {
2497 $sql = 'UPDATE civicrm_relationship
2498 SET end_date = CURDATE()
2499 WHERE id IN ( ' . implode(',', $otherRelationshipIds) . ')';
2500 CRM_Core_DAO
::executeQuery($sql);
2504 //move other case to trash.
2505 $mergeCase = self
::deleteCase($otherCaseId, $moveToTrash);
2510 $mergeActSubject = $mergeActSubjectDetails = $mergeActType = '';
2511 if ($changeClient) {
2512 $mainContactDisplayName = CRM_Contact_BAO_Contact
::displayName($mainContactId);
2513 $otherContactDisplayName = CRM_Contact_BAO_Contact
::displayName($otherContactId);
2515 $mergeActType = array_search('Reassigned Case', $activityTypes);
2516 $mergeActSubject = ts("Case %1 reassigned client from %2 to %3. New Case ID is %4.",
2518 1 => $otherCaseId, 2 => $otherContactDisplayName,
2519 3 => $mainContactDisplayName, 4 => $mainCaseId
2523 elseif ($duplicateContacts) {
2524 $mergeActType = array_search('Merge Case', $activityTypes);
2525 $mergeActSubject = ts("Case %1 copied from contact id %2 to contact id %3 via merge. New Case ID is %4.",
2527 1 => $otherCaseId, 2 => $otherContactId,
2528 3 => $mainContactId, 4 => $mainCaseId
2533 $mergeActType = array_search('Merge Case', $activityTypes);
2534 $mergeActSubject = ts("Case %1 merged into case %2", array(1 => $otherCaseId, 2 => $mainCaseId));
2535 if (!empty($copiedActivityIds)) {
2537 SELECT id, subject, activity_date_time, activity_type_id
2538 FROM civicrm_activity
2539 WHERE id IN (' . implode(',', $copiedActivityIds) . ')';
2540 $dao = CRM_Core_DAO
::executeQuery($sql);
2541 while ($dao->fetch()) {
2542 $mergeActSubjectDetails .= "{$dao->activity_date_time} :: {$activityTypes[$dao->activity_type_id]}";
2543 if ($dao->subject
) {
2544 $mergeActSubjectDetails .= " :: {$dao->subject}";
2546 $mergeActSubjectDetails .= "<br />";
2551 //create merge activity record.
2552 $activityParams = array(
2553 'subject' => $mergeActSubject,
2554 'details' => $mergeActSubjectDetails,
2555 'status_id' => array_search('Completed', $activityStatuses),
2556 'activity_type_id' => $mergeActType,
2557 'source_contact_id' => $mainContactId,
2558 'activity_date_time' => date('YmdHis'),
2561 $mergeActivity = CRM_Activity_BAO_Activity
::create($activityParams);
2562 $mergeActivityId = $mergeActivity->id
;
2563 if (!$mergeActivityId) {
2566 $mergeActivity->free();
2568 //connect merge activity to case.
2569 $mergeCaseAct = array(
2570 'case_id' => $mainCaseId,
2571 'activity_id' => $mergeActivityId,
2574 self
::processCaseActivity($mergeCaseAct);
2576 return $mainCaseIds;
2580 * Validate contact permission for
2581 * edit/view on activity record and build links.
2583 * @param array $tplParams params to be sent to template for sending email.
2584 * @param array $activityParams info of the activity.
2589 static function buildPermissionLinks(&$tplParams, $activityParams) {
2590 $activityTypeId = CRM_Core_DAO
::getFieldValue('CRM_Activity_DAO_Activity', $activityParams['source_record_id'],
2591 'activity_type_id', 'id'
2594 if (CRM_Utils_Array
::value('isCaseActivity', $tplParams)) {
2595 $tplParams['editActURL'] = CRM_Utils_System
::url('civicrm/case/activity',
2596 "reset=1&cid={$activityParams['target_id']}&caseid={$activityParams['case_id']}&action=update&id={$activityParams['source_record_id']}", TRUE
2599 $tplParams['viewActURL'] = CRM_Utils_System
::url('civicrm/case/activity/view',
2600 "reset=1&aid={$activityParams['source_record_id']}&cid={$activityParams['target_id']}&caseID={$activityParams['case_id']}", TRUE
2603 $tplParams['manageCaseURL'] = CRM_Utils_System
::url('civicrm/contact/view/case',
2604 "reset=1&id={$activityParams['case_id']}&cid={$activityParams['target_id']}&action=view&context=home", TRUE
2608 $tplParams['editActURL'] = CRM_Utils_System
::url('civicrm/contact/view/activity',
2609 "atype=$activityTypeId&action=update&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2612 $tplParams['viewActURL'] = CRM_Utils_System
::url('civicrm/contact/view/activity',
2613 "atype=$activityTypeId&action=view&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
2619 * Validate contact permission for
2620 * given operation on activity record.
2622 * @param int $activityId activity record id.
2623 * @param string $operation user operation.
2624 * @param int $actTypeId activity type id.
2625 * @param int $contactId contact id/if not pass consider logged in
2626 * @param boolean $checkComponent do we need to check component enabled.
2628 * @return boolean $allow true/false
2631 static function checkPermission($activityId, $operation, $actTypeId = NULL, $contactId = NULL, $checkComponent = TRUE) {
2633 if (!$actTypeId && $activityId) {
2634 $actTypeId = CRM_Core_DAO
::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
2637 if (!$activityId ||
!$operation ||
!$actTypeId) {
2641 //do check for civicase component enabled.
2642 if ($checkComponent) {
2643 static $componentEnabled;
2644 if (!isset($componentEnabled)) {
2645 $config = CRM_Core_Config
::singleton();
2646 $componentEnabled = FALSE;
2647 if (in_array('CiviCase', $config->enableComponents
)) {
2648 $componentEnabled = TRUE;
2651 if (!$componentEnabled) {
2656 //do check for cases.
2657 $caseActOperations = array(
2664 if (in_array($operation, $caseActOperations)) {
2665 static $unclosedCases;
2666 if (!is_array($unclosedCases)) {
2667 $unclosedCases = self
::getUnclosedCases();
2669 if ($operation == 'File On Case') {
2670 $allow = (empty($unclosedCases)) ?
FALSE : TRUE;
2673 $allow = (count($unclosedCases) > 1) ?
TRUE : FALSE;
2677 $actionOperations = array('view', 'edit', 'delete');
2678 if (in_array($operation, $actionOperations)) {
2680 //do cache when user has non/supper permission.
2681 static $allowOperations;
2683 if (!is_array($allowOperations) ||
2684 !array_key_exists($operation, $allowOperations)
2688 $session = CRM_Core_Session
::singleton();
2689 $contactId = $session->get('userID');
2692 //check for permissions.
2693 $permissions = array(
2695 'access my cases and activities',
2696 'access all cases and activities',
2699 'access my cases and activities',
2700 'access all cases and activities',
2702 'delete' => array('delete activities'),
2705 //check for core permission.
2706 $hasPermissions = array();
2707 $checkPermissions = CRM_Utils_Array
::value($operation, $permissions);
2708 if (is_array($checkPermissions)) {
2709 foreach ($checkPermissions as $per) {
2710 if (CRM_Core_Permission
::check($per)) {
2711 $hasPermissions[$operation][] = $per;
2717 if (!empty($hasPermissions)) {
2718 //need to check activity object specific.
2719 if (in_array($operation, array(
2721 //do we have supper permission.
2722 if (in_array('access all cases and activities', $hasPermissions[$operation])) {
2723 $allowOperations[$operation] = $allow = TRUE;
2726 //user has only access to my cases and activity.
2727 //here object specific permmions come in picture.
2729 //edit - contact must be source or assignee
2730 //view - contact must be source/assignee/target
2731 $isTarget = $isAssignee = $isSource = FALSE;
2733 $target = new CRM_Activity_DAO_ActivityContact();
2734 $target->record_type_id
= $targetID;
2735 $target->activity_id
= $activityId;
2736 $target->contact_id
= $contactId;
2737 if ($target->find(TRUE)) {
2741 $assignee = new CRM_Activity_DAO_ActivityContact();
2742 $assignee->activity_id
= $activityId;
2743 $assignee->record_type_id
= $assigneeID;
2744 $assignee->contact_id
= $contactId;
2745 if ($assignee->find(TRUE)) {
2749 $activity = new CRM_Activity_DAO_Activity();
2750 $activity->id
= $activityId;
2751 $activity->source_contact_id
= $contactId;
2752 if ($activity->find(TRUE)) {
2756 if ($operation == 'edit') {
2757 if ($isAssignee ||
$isSource) {
2761 if ($operation == 'view') {
2762 if ($isTarget ||
$isAssignee ||
$isSource) {
2768 elseif (is_array($hasPermissions[$operation])) {
2769 $allowOperations[$operation] = $allow = TRUE;
2773 //contact do not have permission.
2774 $allowOperations[$operation] = FALSE;
2779 //here contact might have supper/non permission.
2780 $allow = $allowOperations[$operation];
2784 //do further only when operation is granted.
2786 $activityTypes = CRM_Core_PseudoConstant
::activityType(TRUE, TRUE, FALSE, 'name');
2788 //get the activity type name.
2789 $actTypeName = CRM_Utils_Array
::value($actTypeId, $activityTypes);
2791 //do not allow multiple copy / edit action.
2792 $singletonNames = array('Open Case', 'Reassigned Case', 'Merge Case', 'Link Cases', 'Assign Case Role', 'Email', 'Inbound Email');
2794 //do not allow to delete these activities, CRM-4543
2795 $doNotDeleteNames = array('Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date');
2797 //allow edit operation.
2798 $allowEditNames = array('Open Case');
2800 // do not allow File on Case
2801 $doNotFileNames = array('Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date','Reassigned Case', 'Merge Case', 'Link Cases', 'Assign Case Role');
2803 if (in_array($actTypeName, $singletonNames)) {
2805 if ($operation == 'File On Case') {
2806 $allow = (in_array($actTypeName, $doNotFileNames)) ?
FALSE : TRUE;
2808 if (in_array($operation, $actionOperations)) {
2810 if ($operation == 'edit') {
2811 $allow = (in_array($actTypeName, $allowEditNames)) ?
TRUE : FALSE;
2813 elseif ($operation == 'delete') {
2814 $allow = (in_array($actTypeName, $doNotDeleteNames)) ?
FALSE : TRUE;
2818 if ($allow && ($operation == 'delete') &&
2819 in_array($actTypeName, $doNotDeleteNames)
2824 if ($allow && ($operation == 'File On Case') &&
2825 in_array($actTypeName, $doNotFileNames)
2830 //check settings file for masking actions
2831 //on the basis the activity types
2832 //hide Edit link if activity type is NOT editable
2833 //(special case activities).CRM-5871
2834 if ($allow && in_array($operation, $actionOperations)) {
2835 static $actionFilter = array();
2836 if (!array_key_exists($operation, $actionFilter)) {
2837 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
2838 $actionFilter[$operation] = $xmlProcessor->get('Settings', 'ActivityTypes', FALSE, $operation);
2840 if (array_key_exists($operation, $actionFilter[$operation]) &&
2841 in_array($actTypeId, $actionFilter[$operation][$operation])
2852 * since we drop 'access CiviCase', allow access
2853 * if user has 'access my cases and activities'
2854 * or 'access all cases and activities'
2856 static function accessCiviCase() {
2857 static $componentEnabled;
2858 if (!isset($componentEnabled)) {
2859 $componentEnabled = FALSE;
2860 $config = CRM_Core_Config
::singleton();
2861 if (in_array('CiviCase', $config->enableComponents
)) {
2862 $componentEnabled = TRUE;
2865 if (!$componentEnabled) {
2869 if (CRM_Core_Permission
::check('access my cases and activities') ||
2870 CRM_Core_Permission
::check('access all cases and activities')
2879 * Function to check whether activity is a case Activity
2881 * @param int $activityID activity id
2883 * @return boolean $isCaseActivity true/false
2885 static function isCaseActivity($activityID) {
2886 $isCaseActivity = FALSE;
2888 $params = array(1 => array($activityID, 'Integer'));
2889 $query = "SELECT id FROM civicrm_case_activity WHERE activity_id = %1";
2890 if (CRM_Core_DAO
::singleValueQuery($query, $params)) {
2891 $isCaseActivity = TRUE;
2895 return $isCaseActivity;
2899 * Function to get all the case type ids currently in use
2902 * @return array $caseTypeIds
2904 static function getUsedCaseType() {
2905 static $caseTypeIds;
2907 if (!is_array($caseTypeIds)) {
2908 $query = "SELECT DISTINCT( civicrm_case.case_type_id ) FROM civicrm_case";
2910 $dao = CRM_Core_DAO
::executeQuery($query);
2911 $caseTypeIds = array();
2912 while ($dao->fetch()) {
2913 $typeId = explode(CRM_Core_DAO
::VALUE_SEPARATOR
,
2916 $caseTypeIds[] = $typeId[1];
2920 return $caseTypeIds;
2924 * Function to get all the case status ids currently in use
2927 * @return array $caseStatusIds
2929 static function getUsedCaseStatuses() {
2930 static $caseStatusIds;
2932 if (!is_array($caseStatusIds)) {
2933 $query = "SELECT DISTINCT( civicrm_case.status_id ) FROM civicrm_case";
2935 $dao = CRM_Core_DAO
::executeQuery($query);
2936 $caseStatusIds = array();
2937 while ($dao->fetch()) {
2938 $caseStatusIds[] = $dao->status_id
;
2942 return $caseStatusIds;
2946 * Function to get all the encounter medium ids currently in use
2949 static function getUsedEncounterMediums() {
2952 if (!is_array($mediumIds)) {
2953 $query = "SELECT DISTINCT( civicrm_activity.medium_id ) FROM civicrm_activity";
2955 $dao = CRM_Core_DAO
::executeQuery($query);
2956 $mediumIds = array();
2957 while ($dao->fetch()) {
2958 $mediumIds[] = $dao->medium_id
;
2966 * Function to check case configuration.
2968 * @return array $configured
2970 static function isCaseConfigured($contactId = NULL) {
2971 $configured = array_fill_keys(array('configured', 'allowToAddNewCase', 'redirectToCaseAdmin'), FALSE);
2973 //lets check for case configured.
2974 $allCasesCount = CRM_Case_BAO_Case
::caseCount(NULL, FALSE);
2975 $configured['configured'] = ($allCasesCount) ?
TRUE : FALSE;
2976 if (!$configured['configured']) {
2977 //do check for case type and case status.
2978 $caseTypes = CRM_Case_PseudoConstant
::caseType('label', FALSE);
2979 if (!empty($caseTypes)) {
2980 $configured['configured'] = TRUE;
2981 if (!$configured['configured']) {
2982 $caseStatuses = CRM_Case_PseudoConstant
::caseStatus('label', FALSE);
2983 if (!empty($caseStatuses)) {
2984 $configured['configured'] = TRUE;
2989 if ($configured['configured']) {
2990 //do check for active case type and case status.
2991 $caseTypes = CRM_Case_PseudoConstant
::caseType();
2992 if (!empty($caseTypes)) {
2993 $caseStatuses = CRM_Case_PseudoConstant
::caseStatus();
2994 if (!empty($caseStatuses)) {
2995 $configured['allowToAddNewCase'] = TRUE;
2999 //do we need to redirect user to case admin.
3000 if (!$configured['allowToAddNewCase'] && $contactId) {
3001 //check for current contact case count.
3002 $currentContatCasesCount = CRM_Case_BAO_Case
::caseCount($contactId);
3003 //redirect user to case admin page.
3004 if (!$currentContatCasesCount) {
3005 $configured['redirectToCaseAdmin'] = TRUE;
3014 * Used during case component enablement and during ugprade
3016 static function createCaseViews() {
3017 $sql = self
::createCaseViewsQuery('upcoming');
3018 CRM_Core_Error
::ignoreException();
3019 $dao = new CRM_Core_DAO();
3021 if (PEAR
::getStaticProperty('DB_DataObject', 'lastError')) {
3022 CRM_Core_Error
::setCallback();
3026 // Above error doesn't get caught?
3027 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_upcoming");
3028 if (is_null($doublecheck)) {
3032 $sql = self
::createCaseViewsQuery('recent');
3033 CRM_Core_Error
::ignoreException();
3035 if (PEAR
::getStaticProperty('DB_DataObject', 'lastError')) {
3036 CRM_Core_Error
::setCallback();
3040 // Above error doesn't get caught?
3041 $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_recent");
3042 if (is_null($doublecheck)) {
3050 * helper function, also used by the upgrade in case of error
3052 static function createCaseViewsQuery($section = 'upcoming') {
3054 $scheduled_id = CRM_Core_OptionGroup
::getValue('activity_status', 'Scheduled', 'name');
3057 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_upcoming`
3058 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
3059 FROM civicrm_case_activity ca
3060 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
3061 WHERE a.activity_date_time <= DATE_ADD( NOW(), INTERVAL 14 DAY )
3062 AND a.is_current_revision = 1 AND a.is_deleted=0 AND a.status_id = $scheduled_id";
3066 $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_recent`
3067 AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
3068 FROM civicrm_case_activity ca
3069 INNER JOIN civicrm_activity a ON ca.activity_id=a.id
3070 WHERE a.activity_date_time <= NOW()
3071 AND a.activity_date_time >= DATE_SUB( NOW(), INTERVAL 14 DAY )
3072 AND a.is_current_revision = 1 AND a.is_deleted=0 AND a.status_id <> $scheduled_id";
3079 * Function to add/copy relationships, when new client is added for a case
3081 * @param int $caseId case id
3082 * @param int $contactId contact id / new client id
3086 static function addCaseRelationships($caseId, $contactId) {
3087 // get the case role / relationships for the case
3088 $caseRelationships = new CRM_Contact_DAO_Relationship();
3089 $caseRelationships->case_id
= $caseId;
3090 $caseRelationships->find();
3091 $relationshipTypes = array();
3093 // make sure we don't add duplicate relationships of same relationship type.
3094 while ($caseRelationships->fetch() && !in_array($caseRelationships->relationship_type_id
, $relationshipTypes)) {
3096 CRM_Core_DAO
::storeValues($caseRelationships, $values);
3098 // add relationship for new client.
3099 $newRelationship = new CRM_Contact_DAO_Relationship();
3100 $newRelationship->copyValues($values);
3101 $newRelationship->id
= NULL;
3102 $newRelationship->case_id
= $caseId;
3103 $newRelationship->contact_id_a
= $contactId;
3104 $newRelationship->end_date
= CRM_Utils_Date
::isoToMysql($caseRelationships->end_date
);
3105 $newRelationship->start_date
= CRM_Utils_Date
::isoToMysql($caseRelationships->start_date
);
3107 // another check to avoid duplicate relationship, in cases where client is removed and re-added again.
3108 if (!$newRelationship->find(TRUE)) {
3109 $newRelationship->save();
3111 $newRelationship->free();
3113 // store relationship type of newly created relationship
3114 $relationshipTypes[] = $caseRelationships->relationship_type_id
;
3119 * Function to get the list of clients for a case
3121 * @param int $caseId
3123 * @return array $clients associated array with client ids
3126 static function getCaseClients($caseId) {
3128 $caseContact = new CRM_Case_DAO_CaseContact();
3129 $caseContact->case_id
= $caseId;
3130 $caseContact->find();
3132 while($caseContact->fetch()) {
3133 $clients[] = $caseContact->contact_id
;