Merge pull request #17093 from eileenmcnaughton/cont
[civicrm-core.git] / .gitlab / issue_templates / problem.md
1 Overview
2 ----------------------------------------
3 _Please describe your problem or bug in detail._
4
5 Reproduction steps
6 ----------------------------------------
7 1. Click on **Contacts -> New Individual**.
8 1. Entered **First Name** and **Last Name** and clicked **Save**.
9 1. Got an error "**Fatal error: DB error**".
10
11 Current behaviour
12 ----------------------------------------
13 _What happens currently. Please provide error messages, screenshots or gifs ([LICEcap](http://www.cockos.com/licecap/), [SilentCast](https://github.com/colinkeenan/silentcast)) where appropriate._
14
15 ```
16 TIP: The best way to convey an error message is to copy it in here and use
17 three backtick ` symbols. You may edit the message to remove private
18 information (like passwords). The backticks will help to preserve any
19 special characters or spaces.
20 ```
21
22 Expected behaviour
23 ----------------------------------------
24 _What should happen._
25
26 Environment information
27 ----------------------------------------
28
29 <!-- Some of the items below may not be relevant for every bug - if in doubt please include more information than you think is neccessary. -->
30
31 * __Browser:__ _Firefox 59.0.1/Chrome 78.0.3904/Safari 13_
32 * __CiviCRM:__ _Master/5.20.0/5.19.1/5.18.2/..._ <!-- If this problem relates to an upgrade, then specify both old and new versions -->
33 * __PHP:__ _7.0/7.1/7.2/7.3/...__
34 * __CMS:__ _Backdrop 1.5/Drupal 7.30/Joomla 3.3/WordPress 4.5/..._
35 * __Database:__ _MySQL 5.7.7/MariaDB 10.4/..._
36 * __Web Server:__ _Apache 2.4/Nginx 1.16/..._
37
38 Comments
39 ----------------------------------------
40 _Anything else you would like the reviewer to note._