.gitlab/issue_templates/problem.md

   1 Overview
   2 ----------------------------------------
   3 _Please describe your problem or bug in detail._
   4
   5 _If you have already posted on https://civicrm.stackexchange.com or https://chat.civicrm.org, please include the link to that conversation._
   6
   7 Reproduction steps
   8 ----------------------------------------
   9 1. Click on **Contacts -> New Individual**.
  10 1. Entered **First Name** and **Last Name** and clicked **Save**.
  11 1. Got an error "**Fatal error: DB error**".
  12
  13 Current behaviour
  14 ----------------------------------------
  15 _What happens currently. Please provide error messages, screenshots or gifs ([LICEcap](http://www.cockos.com/licecap/), [SilentCast](https://github.com/colinkeenan/silentcast)) where appropriate._
  16
  17 ```
  18 TIP: The best way to convey an error message is to copy it in here and use
  19 three backtick ` symbols.  You may edit the message to remove private
  20 information (like passwords). The backticks will help to preserve any
  21 special characters or spaces.
  22 ```
  23
  24 Expected behaviour
  25 ----------------------------------------
  26 _What should happen._
  27
  28 Environment information
  29 ----------------------------------------
  30
  31 <!-- Some of the items below may not be relevant for every bug - if in doubt please include more information than you think is neccessary. -->
  32
  33 * __Browser:__ _Firefox 59.0.1/Chrome 78.0.3904/Safari 13_
  34 * __CiviCRM:__ _Master/5.20.0/5.19.1/5.18.2/..._ <!-- If this problem relates to an upgrade, then specify both old and new versions -->
  35 * __PHP:__ _7.0/7.1/7.2/7.3/...__
  36 * __CMS:__ _Backdrop 1.5/Drupal 7.30/Joomla 3.3/WordPress 4.5/..._
  37 * __Database:__ _MySQL 5.7.7/MariaDB 10.4/..._
  38 * __Web Server:__ _Apache 2.4/Nginx 1.16/..._
  39
  40 Comments
  41 ----------------------------------------
  42 _Anything else you would like the reviewer to note._