| 1 | <?php |
| 2 | /* |
| 3 | +--------------------------------------------------------------------+ |
| 4 | | CiviCRM version 5 | |
| 5 | +--------------------------------------------------------------------+ |
| 6 | | Copyright CiviCRM LLC (c) 2004-2019 | |
| 7 | +--------------------------------------------------------------------+ |
| 8 | | This file is a part of CiviCRM. | |
| 9 | | | |
| 10 | | CiviCRM is free software; you can copy, modify, and distribute it | |
| 11 | | under the terms of the GNU Affero General Public License | |
| 12 | | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. | |
| 13 | | | |
| 14 | | CiviCRM is distributed in the hope that it will be useful, but | |
| 15 | | WITHOUT ANY WARRANTY; without even the implied warranty of | |
| 16 | | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. | |
| 17 | | See the GNU Affero General Public License for more details. | |
| 18 | | | |
| 19 | | You should have received a copy of the GNU Affero General Public | |
| 20 | | License and the CiviCRM Licensing Exception along | |
| 21 | | with this program; if not, contact CiviCRM LLC | |
| 22 | | at info[AT]civicrm[DOT]org. If you have questions about the | |
| 23 | | GNU Affero General Public License or the licensing of CiviCRM, | |
| 24 | | see the CiviCRM license FAQ at http://civicrm.org/licensing | |
| 25 | +--------------------------------------------------------------------+ |
| 26 | */ |
| 27 | |
| 28 | /** |
| 29 | * |
| 30 | * @package CRM |
| 31 | * @copyright CiviCRM LLC (c) 2004-2019 |
| 32 | */ |
| 33 | |
| 34 | /** |
| 35 | * This class contains the functions for Case Management. |
| 36 | */ |
| 37 | class CRM_Case_BAO_Case extends CRM_Case_DAO_Case { |
| 38 | |
| 39 | /** |
| 40 | * Static field for all the case information that we can potentially export. |
| 41 | * |
| 42 | * @var array |
| 43 | */ |
| 44 | public static $_exportableFields = NULL; |
| 45 | |
| 46 | /** |
| 47 | * Class constructor. |
| 48 | */ |
| 49 | public function __construct() { |
| 50 | parent::__construct(); |
| 51 | } |
| 52 | |
| 53 | /** |
| 54 | * Is CiviCase enabled? |
| 55 | * |
| 56 | * @return bool |
| 57 | */ |
| 58 | public static function enabled() { |
| 59 | $config = CRM_Core_Config::singleton(); |
| 60 | return in_array('CiviCase', $config->enableComponents); |
| 61 | } |
| 62 | |
| 63 | /** |
| 64 | * Create a case object. |
| 65 | * |
| 66 | * The function extracts all the params it needs to initialize the create a |
| 67 | * case object. the params array could contain additional unused name/value |
| 68 | * pairs |
| 69 | * |
| 70 | * @param array $params |
| 71 | * (reference ) an assoc array of name/value pairs. |
| 72 | * |
| 73 | * @return CRM_Case_BAO_Case |
| 74 | */ |
| 75 | public static function add(&$params) { |
| 76 | $caseDAO = new CRM_Case_DAO_Case(); |
| 77 | $caseDAO->copyValues($params); |
| 78 | $result = $caseDAO->save(); |
| 79 | // Get other case values (required by XML processor), this adds to $result array |
| 80 | $caseDAO->find(TRUE); |
| 81 | return $result; |
| 82 | } |
| 83 | |
| 84 | /** |
| 85 | * Takes an associative array and creates a case object. |
| 86 | * |
| 87 | * @param array $params |
| 88 | * (reference) an assoc array of name/value pairs. |
| 89 | * |
| 90 | * @return CRM_Case_BAO_Case |
| 91 | */ |
| 92 | public static function &create(&$params) { |
| 93 | // CRM-20958 - These fields are managed by MySQL triggers. Watch out for clients resaving stale timestamps. |
| 94 | unset($params['created_date']); |
| 95 | unset($params['modified_date']); |
| 96 | $caseStatus = CRM_Case_PseudoConstant::caseStatus('name'); |
| 97 | // for resolved case the end date should set to now |
| 98 | if (!empty($params['status_id']) && $params['status_id'] == array_search('Closed', $caseStatus)) { |
| 99 | $params['end_date'] = date("Ymd"); |
| 100 | } |
| 101 | |
| 102 | $transaction = new CRM_Core_Transaction(); |
| 103 | |
| 104 | if (!empty($params['id'])) { |
| 105 | CRM_Utils_Hook::pre('edit', 'Case', $params['id'], $params); |
| 106 | } |
| 107 | else { |
| 108 | CRM_Utils_Hook::pre('create', 'Case', NULL, $params); |
| 109 | } |
| 110 | |
| 111 | $case = self::add($params); |
| 112 | |
| 113 | if (!empty($params['custom']) && |
| 114 | is_array($params['custom']) |
| 115 | ) { |
| 116 | CRM_Core_BAO_CustomValueTable::store($params['custom'], 'civicrm_case', $case->id); |
| 117 | } |
| 118 | |
| 119 | if (is_a($case, 'CRM_Core_Error')) { |
| 120 | $transaction->rollback(); |
| 121 | return $case; |
| 122 | } |
| 123 | |
| 124 | if (!empty($params['id'])) { |
| 125 | CRM_Utils_Hook::post('edit', 'Case', $case->id, $case); |
| 126 | } |
| 127 | else { |
| 128 | CRM_Utils_Hook::post('create', 'Case', $case->id, $case); |
| 129 | } |
| 130 | $transaction->commit(); |
| 131 | |
| 132 | //we are not creating log for case |
| 133 | //since case log can be tracked using log for activity. |
| 134 | return $case; |
| 135 | } |
| 136 | |
| 137 | /** |
| 138 | * Process case activity add/delete |
| 139 | * takes an associative array and |
| 140 | * |
| 141 | * @param array $params |
| 142 | * (reference ) an assoc array of name/value pairs. |
| 143 | * |
| 144 | */ |
| 145 | public static function processCaseActivity(&$params) { |
| 146 | $caseActivityDAO = new CRM_Case_DAO_CaseActivity(); |
| 147 | $caseActivityDAO->activity_id = $params['activity_id']; |
| 148 | $caseActivityDAO->case_id = $params['case_id']; |
| 149 | |
| 150 | $caseActivityDAO->find(TRUE); |
| 151 | $caseActivityDAO->save(); |
| 152 | } |
| 153 | |
| 154 | /** |
| 155 | * Get the case subject for Activity. |
| 156 | * |
| 157 | * @param int $activityId |
| 158 | * Activity id. |
| 159 | * |
| 160 | * @return string|null |
| 161 | */ |
| 162 | public static function getCaseSubject($activityId) { |
| 163 | $caseActivity = new CRM_Case_DAO_CaseActivity(); |
| 164 | $caseActivity->activity_id = $activityId; |
| 165 | if ($caseActivity->find(TRUE)) { |
| 166 | return CRM_Core_DAO::getFieldValue('CRM_Case_BAO_Case', $caseActivity->case_id, 'subject'); |
| 167 | } |
| 168 | return NULL; |
| 169 | } |
| 170 | |
| 171 | /** |
| 172 | * Get the case type. |
| 173 | * |
| 174 | * @param int $caseId |
| 175 | * @param string $colName |
| 176 | * |
| 177 | * @return string |
| 178 | * case type |
| 179 | */ |
| 180 | public static function getCaseType($caseId, $colName = 'title') { |
| 181 | $query = " |
| 182 | SELECT civicrm_case_type.{$colName} FROM civicrm_case |
| 183 | LEFT JOIN civicrm_case_type ON |
| 184 | civicrm_case.case_type_id = civicrm_case_type.id |
| 185 | WHERE civicrm_case.id = %1"; |
| 186 | |
| 187 | $queryParams = array(1 => array($caseId, 'Integer')); |
| 188 | |
| 189 | return CRM_Core_DAO::singleValueQuery($query, $queryParams); |
| 190 | } |
| 191 | |
| 192 | /** |
| 193 | * Delete the record that are associated with this case. |
| 194 | * record are deleted from case |
| 195 | * |
| 196 | * @param int $caseId |
| 197 | * Id of the case to delete. |
| 198 | * |
| 199 | * @param bool $moveToTrash |
| 200 | * |
| 201 | * @return bool |
| 202 | * is successful |
| 203 | */ |
| 204 | public static function deleteCase($caseId, $moveToTrash = FALSE) { |
| 205 | CRM_Utils_Hook::pre('delete', 'Case', $caseId, CRM_Core_DAO::$_nullArray); |
| 206 | |
| 207 | //delete activities |
| 208 | $activities = self::getCaseActivityDates($caseId); |
| 209 | if ($activities) { |
| 210 | foreach ($activities as $value) { |
| 211 | CRM_Activity_BAO_Activity::deleteActivity($value, $moveToTrash); |
| 212 | } |
| 213 | } |
| 214 | |
| 215 | if (!$moveToTrash) { |
| 216 | $transaction = new CRM_Core_Transaction(); |
| 217 | } |
| 218 | $case = new CRM_Case_DAO_Case(); |
| 219 | $case->id = $caseId; |
| 220 | if (!$moveToTrash) { |
| 221 | $result = $case->delete(); |
| 222 | $transaction->commit(); |
| 223 | } |
| 224 | else { |
| 225 | $result = $case->is_deleted = 1; |
| 226 | $case->save(); |
| 227 | } |
| 228 | |
| 229 | if ($result) { |
| 230 | // CRM-7364, disable relationships |
| 231 | self::enableDisableCaseRelationships($caseId, FALSE); |
| 232 | |
| 233 | CRM_Utils_Hook::post('delete', 'Case', $caseId, $case); |
| 234 | |
| 235 | // remove case from recent items. |
| 236 | $caseRecent = array( |
| 237 | 'id' => $caseId, |
| 238 | 'type' => 'Case', |
| 239 | ); |
| 240 | CRM_Utils_Recent::del($caseRecent); |
| 241 | return TRUE; |
| 242 | } |
| 243 | |
| 244 | return FALSE; |
| 245 | } |
| 246 | |
| 247 | /** |
| 248 | * Enable disable case related relationships. |
| 249 | * |
| 250 | * @param int $caseId |
| 251 | * Case id. |
| 252 | * @param bool $enable |
| 253 | * Action. |
| 254 | */ |
| 255 | public static function enableDisableCaseRelationships($caseId, $enable) { |
| 256 | $contactIds = self::retrieveContactIdsByCaseId($caseId); |
| 257 | if (!empty($contactIds)) { |
| 258 | foreach ($contactIds as $cid) { |
| 259 | $roles = self::getCaseRoles($cid, $caseId); |
| 260 | if (!empty($roles)) { |
| 261 | $relationshipIds = implode(',', array_keys($roles)); |
| 262 | $enable = (int) $enable; |
| 263 | $query = "UPDATE civicrm_relationship SET is_active = {$enable} |
| 264 | WHERE id IN ( {$relationshipIds} )"; |
| 265 | CRM_Core_DAO::executeQuery($query); |
| 266 | } |
| 267 | } |
| 268 | } |
| 269 | } |
| 270 | |
| 271 | /** |
| 272 | * Retrieve contact_id by case_id. |
| 273 | * |
| 274 | * @param int $caseId |
| 275 | * ID of the case. |
| 276 | * |
| 277 | * @param int $contactID |
| 278 | * @param int $startArrayAt This is to support legacy calls to Case.Get API which may rely on the first array index being set to 1 |
| 279 | * |
| 280 | * @return array |
| 281 | */ |
| 282 | public static function retrieveContactIdsByCaseId($caseId, $contactID = NULL, $startArrayAt = 0) { |
| 283 | $caseContact = new CRM_Case_DAO_CaseContact(); |
| 284 | $caseContact->case_id = $caseId; |
| 285 | $caseContact->find(); |
| 286 | $contactArray = array(); |
| 287 | $count = $startArrayAt; |
| 288 | while ($caseContact->fetch()) { |
| 289 | if ($contactID != $caseContact->contact_id) { |
| 290 | $contactArray[$count] = $caseContact->contact_id; |
| 291 | $count++; |
| 292 | } |
| 293 | } |
| 294 | |
| 295 | return $contactArray; |
| 296 | } |
| 297 | |
| 298 | /** |
| 299 | * Look up a case using an activity ID. |
| 300 | * |
| 301 | * @param int $activityId |
| 302 | * |
| 303 | * @return int, case ID |
| 304 | */ |
| 305 | public static function getCaseIdByActivityId($activityId) { |
| 306 | $originalId = CRM_Core_DAO::singleValueQuery( |
| 307 | 'SELECT original_id FROM civicrm_activity WHERE id = %1', |
| 308 | array('1' => array($activityId, 'Integer')) |
| 309 | ); |
| 310 | $caseId = CRM_Core_DAO::singleValueQuery( |
| 311 | 'SELECT case_id FROM civicrm_case_activity WHERE activity_id in (%1,%2)', |
| 312 | array( |
| 313 | '1' => array($activityId, 'Integer'), |
| 314 | '2' => array($originalId ? $originalId : $activityId, 'Integer'), |
| 315 | ) |
| 316 | ); |
| 317 | return $caseId; |
| 318 | } |
| 319 | |
| 320 | /** |
| 321 | * Retrieve contact names by caseId. |
| 322 | * |
| 323 | * @param int $caseId |
| 324 | * ID of the case. |
| 325 | * |
| 326 | * @return array |
| 327 | */ |
| 328 | public static function getContactNames($caseId) { |
| 329 | $contactNames = array(); |
| 330 | if (!$caseId) { |
| 331 | return $contactNames; |
| 332 | } |
| 333 | |
| 334 | $query = " |
| 335 | SELECT contact_a.sort_name name, |
| 336 | contact_a.display_name as display_name, |
| 337 | contact_a.id cid, |
| 338 | contact_a.birth_date as birth_date, |
| 339 | ce.email as email, |
| 340 | cp.phone as phone |
| 341 | FROM civicrm_contact contact_a |
| 342 | LEFT JOIN civicrm_case_contact ON civicrm_case_contact.contact_id = contact_a.id |
| 343 | LEFT JOIN civicrm_email ce ON ( ce.contact_id = contact_a.id AND ce.is_primary = 1) |
| 344 | LEFT JOIN civicrm_phone cp ON ( cp.contact_id = contact_a.id AND cp.is_primary = 1) |
| 345 | WHERE contact_a.is_deleted = 0 AND civicrm_case_contact.case_id = %1 |
| 346 | ORDER BY civicrm_case_contact.id"; |
| 347 | |
| 348 | $dao = CRM_Core_DAO::executeQuery($query, |
| 349 | array(1 => array($caseId, 'Integer')) |
| 350 | ); |
| 351 | while ($dao->fetch()) { |
| 352 | $contactNames[$dao->cid]['contact_id'] = $dao->cid; |
| 353 | $contactNames[$dao->cid]['sort_name'] = $dao->name; |
| 354 | $contactNames[$dao->cid]['display_name'] = $dao->display_name; |
| 355 | $contactNames[$dao->cid]['email'] = $dao->email; |
| 356 | $contactNames[$dao->cid]['phone'] = $dao->phone; |
| 357 | $contactNames[$dao->cid]['birth_date'] = $dao->birth_date; |
| 358 | $contactNames[$dao->cid]['role'] = ts('Client'); |
| 359 | } |
| 360 | |
| 361 | return $contactNames; |
| 362 | } |
| 363 | |
| 364 | /** |
| 365 | * Retrieve case_id by contact_id. |
| 366 | * |
| 367 | * @param int $contactID |
| 368 | * @param bool $includeDeleted |
| 369 | * Include the deleted cases in result. |
| 370 | * @param null $caseType |
| 371 | * |
| 372 | * @return array |
| 373 | */ |
| 374 | public static function retrieveCaseIdsByContactId($contactID, $includeDeleted = FALSE, $caseType = NULL) { |
| 375 | $query = " |
| 376 | SELECT ca.id as id |
| 377 | FROM civicrm_case_contact cc |
| 378 | INNER JOIN civicrm_case ca ON cc.case_id = ca.id |
| 379 | "; |
| 380 | if (isset($caseType)) { |
| 381 | $query .= |
| 382 | "INNER JOIN civicrm_case_type ON civicrm_case_type.id = ca.case_type_id |
| 383 | WHERE cc.contact_id = %1 AND civicrm_case_type.name = '{$caseType}'"; |
| 384 | } |
| 385 | if (!isset($caseType)) { |
| 386 | $query .= "WHERE cc.contact_id = %1"; |
| 387 | } |
| 388 | if (!$includeDeleted) { |
| 389 | $query .= " AND ca.is_deleted = 0"; |
| 390 | } |
| 391 | |
| 392 | $params = array(1 => array($contactID, 'Integer')); |
| 393 | $dao = CRM_Core_DAO::executeQuery($query, $params); |
| 394 | |
| 395 | $caseArray = array(); |
| 396 | while ($dao->fetch()) { |
| 397 | $caseArray[] = $dao->id; |
| 398 | } |
| 399 | |
| 400 | return $caseArray; |
| 401 | } |
| 402 | |
| 403 | /** |
| 404 | * @param string $type |
| 405 | * @param int $userID |
| 406 | * @param string $condition |
| 407 | * |
| 408 | * @return string |
| 409 | */ |
| 410 | public static function getCaseActivityCountQuery($type = 'upcoming', $userID, $condition = NULL) { |
| 411 | return sprintf(" SELECT COUNT(*) FROM (%s) temp ", self::getCaseActivityQuery($type, $userID, $condition)); |
| 412 | } |
| 413 | |
| 414 | /** |
| 415 | * @param string $type |
| 416 | * @param int $userID |
| 417 | * @param string $condition |
| 418 | * @param string $limit |
| 419 | * @param string $order |
| 420 | * |
| 421 | * @return string |
| 422 | */ |
| 423 | public static function getCaseActivityQuery($type = 'upcoming', $userID, $condition = NULL, $limit = NULL, $order = NULL) { |
| 424 | $selectClauses = array( |
| 425 | 'civicrm_case.id as case_id', |
| 426 | 'civicrm_case.subject as case_subject', |
| 427 | 'civicrm_contact.id as contact_id', |
| 428 | 'civicrm_contact.sort_name as sort_name', |
| 429 | 'civicrm_phone.phone as phone', |
| 430 | 'civicrm_contact.contact_type as contact_type', |
| 431 | 'civicrm_contact.contact_sub_type as contact_sub_type', |
| 432 | 't_act.activity_type_id as activity_type_id', |
| 433 | 'civicrm_case.case_type_id as case_type_id', |
| 434 | 'civicrm_case.status_id as case_status_id', |
| 435 | 't_act.status_id as status_id', |
| 436 | 'civicrm_case.start_date as case_start_date', |
| 437 | "GROUP_CONCAT(DISTINCT IF(case_relationship.contact_id_b = $userID, case_relation_type.label_a_b, case_relation_type.label_b_a) SEPARATOR ', ') as case_role", |
| 438 | 't_act.activity_date_time as activity_date_time', |
| 439 | 't_act.id as activity_id', |
| 440 | ); |
| 441 | |
| 442 | $query = CRM_Contact_BAO_Query::appendAnyValueToSelect($selectClauses, 'case_id'); |
| 443 | |
| 444 | $query .= <<<HERESQL |
| 445 | FROM civicrm_case |
| 446 | INNER JOIN civicrm_case_contact ON civicrm_case.id = civicrm_case_contact.case_id |
| 447 | INNER JOIN civicrm_contact ON civicrm_case_contact.contact_id = civicrm_contact.id |
| 448 | HERESQL; |
| 449 | |
| 450 | switch ($type) { |
| 451 | case 'upcoming': |
| 452 | case 'recent': |
| 453 | // civicrm_view_case_activity_upcoming and |
| 454 | // civicrm_view_case_activity_recent are views that show the next |
| 455 | // scheduled and most recent not-scheduled activity on each case, |
| 456 | // respectively. |
| 457 | $query .= <<<HERESQL |
| 458 | INNER JOIN civicrm_view_case_activity_$type t_act |
| 459 | ON t_act.case_id = civicrm_case.id |
| 460 | HERESQL; |
| 461 | break; |
| 462 | |
| 463 | case 'any': |
| 464 | $query .= <<<HERESQL |
| 465 | LEFT JOIN civicrm_case_activity ca4 |
| 466 | ON civicrm_case.id = ca4.case_id |
| 467 | LEFT JOIN civicrm_activity t_act |
| 468 | ON t_act.id = ca4.activity_id |
| 469 | AND t_act.is_current_revision = 1 |
| 470 | HERESQL; |
| 471 | } |
| 472 | |
| 473 | $query .= <<<HERESQL |
| 474 | LEFT JOIN civicrm_phone |
| 475 | ON civicrm_phone.contact_id = civicrm_contact.id |
| 476 | AND civicrm_phone.is_primary = 1 |
| 477 | LEFT JOIN civicrm_relationship case_relationship |
| 478 | ON ((case_relationship.contact_id_a = civicrm_case_contact.contact_id AND case_relationship.contact_id_b = {$userID}) |
| 479 | OR (case_relationship.contact_id_b = civicrm_case_contact.contact_id AND case_relationship.contact_id_a = {$userID})) |
| 480 | AND case_relationship.is_active |
| 481 | AND case_relationship.case_id = civicrm_case.id |
| 482 | LEFT JOIN civicrm_relationship_type case_relation_type |
| 483 | ON case_relation_type.id = case_relationship.relationship_type_id |
| 484 | AND case_relation_type.id = case_relationship.relationship_type_id |
| 485 | HERESQL; |
| 486 | |
| 487 | if ($condition) { |
| 488 | // CRM-8749 backwards compatibility - callers of this function expect to start $condition with "AND" |
| 489 | $query .= " WHERE (1) AND $condition "; |
| 490 | } |
| 491 | $query .= " GROUP BY case_id "; |
| 492 | |
| 493 | $query .= ($order) ?: ' ORDER BY activity_date_time ASC'; |
| 494 | |
| 495 | if ($limit) { |
| 496 | $query .= $limit; |
| 497 | } |
| 498 | |
| 499 | return $query; |
| 500 | } |
| 501 | |
| 502 | /** |
| 503 | * Retrieve cases related to particular contact or whole contact used in Dashboard and Tab. |
| 504 | * |
| 505 | * @param bool $allCases |
| 506 | * @param array $params |
| 507 | * @param string $context |
| 508 | * @param bool $getCount |
| 509 | * |
| 510 | * @return array |
| 511 | * Array of Cases |
| 512 | */ |
| 513 | public static function getCases($allCases = TRUE, $params = array(), $context = 'dashboard', $getCount = FALSE) { |
| 514 | $condition = NULL; |
| 515 | $casesList = array(); |
| 516 | |
| 517 | // validate access for own cases. |
| 518 | if (!self::accessCiviCase()) { |
| 519 | return $getCount ? 0 : $casesList; |
| 520 | } |
| 521 | |
| 522 | // Return cached value instead of re-running query |
| 523 | if (isset(Civi::$statics[__CLASS__]['totalCount']) && $getCount) { |
| 524 | return Civi::$statics[__CLASS__]['totalCount']; |
| 525 | } |
| 526 | |
| 527 | $type = CRM_Utils_Array::value('type', $params, 'upcoming'); |
| 528 | $userID = CRM_Core_Session::singleton()->get('userID'); |
| 529 | |
| 530 | // validate access for all cases. |
| 531 | if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) { |
| 532 | $allCases = FALSE; |
| 533 | } |
| 534 | |
| 535 | $whereClauses = array('civicrm_case.is_deleted = 0 AND civicrm_contact.is_deleted <> 1'); |
| 536 | |
| 537 | if (!$allCases) { |
| 538 | $whereClauses[] = "(case_relationship.contact_id_b = {$userID} OR case_relationship.contact_id_a = {$userID})"; |
| 539 | $whereClauses[] = 'case_relationship.is_active'; |
| 540 | } |
| 541 | if (empty($params['status_id']) && ($type == 'upcoming' || $type == 'any')) { |
| 542 | $whereClauses[] = "civicrm_case.status_id != " . CRM_Core_PseudoConstant::getKey('CRM_Case_BAO_Case', 'case_status_id', 'Closed'); |
| 543 | } |
| 544 | |
| 545 | foreach (array('case_type_id', 'status_id') as $column) { |
| 546 | if (!empty($params[$column])) { |
| 547 | $whereClauses[] = sprintf("civicrm_case.%s IN (%s)", $column, $params[$column]); |
| 548 | } |
| 549 | } |
| 550 | $condition = implode(' AND ', $whereClauses); |
| 551 | |
| 552 | Civi::$statics[__CLASS__]['totalCount'] = $totalCount = CRM_Core_DAO::singleValueQuery(self::getCaseActivityCountQuery($type, $userID, $condition)); |
| 553 | if ($getCount) { |
| 554 | return $totalCount; |
| 555 | } |
| 556 | $casesList['total'] = $totalCount; |
| 557 | |
| 558 | $limit = ''; |
| 559 | if (!empty($params['rp'])) { |
| 560 | $params['offset'] = ($params['page'] - 1) * $params['rp']; |
| 561 | $params['rowCount'] = $params['rp']; |
| 562 | if (!empty($params['rowCount']) && $params['rowCount'] > 0) { |
| 563 | $limit = " LIMIT {$params['offset']}, {$params['rowCount']} "; |
| 564 | } |
| 565 | } |
| 566 | |
| 567 | $order = NULL; |
| 568 | if (!empty($params['sortBy'])) { |
| 569 | if (strstr($params['sortBy'], 'date ')) { |
| 570 | $params['sortBy'] = str_replace('date', 'activity_date_time', $params['sortBy']); |
| 571 | } |
| 572 | $order = "ORDER BY " . $params['sortBy']; |
| 573 | } |
| 574 | |
| 575 | $query = self::getCaseActivityQuery($type, $userID, $condition, $limit, $order); |
| 576 | $result = CRM_Core_DAO::executeQuery($query); |
| 577 | |
| 578 | // we're going to use the usual actions, so doesn't make sense to duplicate definitions |
| 579 | $actions = CRM_Case_Selector_Search::links(); |
| 580 | |
| 581 | // check is the user has view/edit signer permission |
| 582 | $permissions = array(CRM_Core_Permission::VIEW); |
| 583 | if (CRM_Core_Permission::check('access all cases and activities') || |
| 584 | (!$allCases && CRM_Core_Permission::check('access my cases and activities')) |
| 585 | ) { |
| 586 | $permissions[] = CRM_Core_Permission::EDIT; |
| 587 | } |
| 588 | if (CRM_Core_Permission::check('delete in CiviCase')) { |
| 589 | $permissions[] = CRM_Core_Permission::DELETE; |
| 590 | } |
| 591 | $mask = CRM_Core_Action::mask($permissions); |
| 592 | |
| 593 | // Pseudoconstants to populate labels |
| 594 | $caseStatuses = CRM_Case_PseudoConstant::caseStatus('label', FALSE); |
| 595 | $caseTypes = CRM_Case_PseudoConstant::caseType('name'); |
| 596 | $caseTypeTitles = CRM_Case_PseudoConstant::caseType('title', FALSE); |
| 597 | $activityTypeLabels = CRM_Activity_BAO_Activity::buildOptions('activity_type_id'); |
| 598 | |
| 599 | foreach ($result->fetchAll() as $case) { |
| 600 | $key = $case['case_id']; |
| 601 | $casesList[$key] = array(); |
| 602 | $casesList[$key]['DT_RowId'] = $case['case_id']; |
| 603 | $casesList[$key]['DT_RowAttr'] = array('data-entity' => 'case', 'data-id' => $case['case_id']); |
| 604 | $casesList[$key]['DT_RowClass'] = "crm-entity"; |
| 605 | |
| 606 | $casesList[$key]['activity_list'] = sprintf('<a title="%s" class="crm-expand-row" href="%s"></a>', |
| 607 | ts('Activities'), |
| 608 | CRM_Utils_System::url('civicrm/case/details', array('caseId' => $case['case_id'], 'cid' => $case['contact_id'], 'type' => $type)) |
| 609 | ); |
| 610 | |
| 611 | $phone = empty($case['phone']) ? '' : '<br /><span class="description">' . $case['phone'] . '</span>'; |
| 612 | $casesList[$key]['contact_id'] = sprintf('<a href="%s">%s</a>%s<br /><span class="description">%s: %d</span>', |
| 613 | CRM_Utils_System::url('civicrm/contact/view', array('cid' => $case['contact_id'])), |
| 614 | $case['sort_name'], |
| 615 | $phone, |
| 616 | ts('Case ID'), |
| 617 | $case['case_id'] |
| 618 | ); |
| 619 | $casesList[$key]['subject'] = $case['case_subject']; |
| 620 | $casesList[$key]['case_status'] = CRM_Utils_Array::value($case['case_status_id'], $caseStatuses); |
| 621 | if ($case['case_status_id'] == CRM_Case_PseudoConstant::getKey('CRM_Case_BAO_Case', 'case_status_id', 'Urgent')) { |
| 622 | $casesList[$key]['case_status'] = sprintf('<strong>%s</strong>', strtoupper($casesList[$key]['case_status'])); |
| 623 | } |
| 624 | $casesList[$key]['case_type'] = CRM_Utils_Array::value($case['case_type_id'], $caseTypeTitles); |
| 625 | $casesList[$key]['case_role'] = CRM_Utils_Array::value('case_role', $case, '---'); |
| 626 | $casesList[$key]['manager'] = self::getCaseManagerContact($caseTypes[$case['case_type_id']], $case['case_id']); |
| 627 | |
| 628 | $casesList[$key]['date'] = CRM_Utils_Array::value($case['activity_type_id'], $activityTypeLabels); |
| 629 | if ($actId = CRM_Utils_Array::value('activity_id', $case)) { |
| 630 | if (self::checkPermission($actId, 'view', $case['activity_type_id'], $userID)) { |
| 631 | if ($type == 'recent') { |
| 632 | $casesList[$key]['date'] = sprintf('<a class="action-item crm-hover-button" href="%s" title="%s">%s</a>', |
| 633 | CRM_Utils_System::url('civicrm/case/activity/view', array('reset' => 1, 'cid' => $case['contact_id'], 'aid' => $case['activity_id'])), |
| 634 | ts('View activity'), |
| 635 | CRM_Utils_Array::value($case['activity_type_id'], $activityTypeLabels) |
| 636 | ); |
| 637 | } |
| 638 | else { |
| 639 | $status = CRM_Utils_Date::overdue($case['activity_date_time']) ? 'status-overdue' : 'status-scheduled'; |
| 640 | $casesList[$key]['date'] = sprintf('<a class="crm-popup %s" href="%s" title="%s">%s</a> ', |
| 641 | $status, |
| 642 | CRM_Utils_System::url('civicrm/case/activity/view', array('reset' => 1, 'cid' => $case['contact_id'], 'aid' => $case['activity_id'])), |
| 643 | ts('View activity'), |
| 644 | CRM_Utils_Array::value($case['activity_type_id'], $activityTypeLabels) |
| 645 | ); |
| 646 | } |
| 647 | } |
| 648 | if (isset($case['activity_type_id']) && self::checkPermission($actId, 'edit', $case['activity_type_id'], $userID)) { |
| 649 | $casesList[$key]['date'] .= sprintf('<a class="action-item crm-hover-button" href="%s" title="%s"><i class="crm-i fa-pencil"></i></a>', |
| 650 | CRM_Utils_System::url('civicrm/case/activity', array('reset' => 1, 'cid' => $case['contact_id'], 'caseid' => $case['case_id'], 'action' => 'update', 'id' => $actId)), |
| 651 | ts('Edit activity') |
| 652 | ); |
| 653 | } |
| 654 | } |
| 655 | $casesList[$key]['date'] .= "<br/>" . CRM_Utils_Date::customFormat($case['activity_date_time']); |
| 656 | $casesList[$key]['links'] = CRM_Core_Action::formLink($actions['primaryActions'], $mask, |
| 657 | array( |
| 658 | 'id' => $case['case_id'], |
| 659 | 'cid' => $case['contact_id'], |
| 660 | 'cxt' => $context, |
| 661 | ), |
| 662 | ts('more'), |
| 663 | FALSE, |
| 664 | 'case.actions.primary', |
| 665 | 'Case', |
| 666 | $case['case_id'] |
| 667 | ); |
| 668 | } |
| 669 | |
| 670 | return $casesList; |
| 671 | } |
| 672 | |
| 673 | /** |
| 674 | * Get the summary of cases counts by type and status. |
| 675 | * |
| 676 | * @param bool $allCases |
| 677 | * @return array |
| 678 | */ |
| 679 | public static function getCasesSummary($allCases = TRUE) { |
| 680 | $caseSummary = array(); |
| 681 | |
| 682 | //validate access for civicase. |
| 683 | if (!self::accessCiviCase()) { |
| 684 | return $caseSummary; |
| 685 | } |
| 686 | |
| 687 | $userID = CRM_Core_Session::singleton()->get('userID'); |
| 688 | |
| 689 | //validate access for all cases. |
| 690 | if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) { |
| 691 | $allCases = FALSE; |
| 692 | } |
| 693 | |
| 694 | $caseTypes = CRM_Case_PseudoConstant::caseType(); |
| 695 | $caseStatuses = CRM_Case_PseudoConstant::caseStatus(); |
| 696 | $caseTypes = array_flip($caseTypes); |
| 697 | |
| 698 | // get statuses as headers for the table |
| 699 | $url = CRM_Utils_System::url('civicrm/case/search', "reset=1&force=1&all=1&status="); |
| 700 | foreach ($caseStatuses as $key => $name) { |
| 701 | $caseSummary['headers'][$key]['status'] = $name; |
| 702 | $caseSummary['headers'][$key]['url'] = $url . $key; |
| 703 | } |
| 704 | |
| 705 | // build rows with actual data |
| 706 | $rows = array(); |
| 707 | $myGroupByClause = $mySelectClause = $myCaseFromClause = $myCaseWhereClauseA = $myCaseWhereClauseB = ''; |
| 708 | |
| 709 | if ($allCases) { |
| 710 | $userID = 'null'; |
| 711 | $all = 1; |
| 712 | $case_owner = 1; |
| 713 | $myGroupByClauseB = ' GROUP BY civicrm_case.id'; |
| 714 | } |
| 715 | else { |
| 716 | $all = 0; |
| 717 | $case_owner = 2; |
| 718 | $myCaseWhereClauseA = " AND case_relationship.contact_id_a = {$userID} AND case_relationship.is_active "; |
| 719 | $myGroupByClauseA = " GROUP BY CONCAT(civicrm_case.id,'-',case_relationship.contact_id_a)"; |
| 720 | $myCaseWhereClauseB = " AND case_relationship.contact_id_b = {$userID} AND case_relationship.is_active "; |
| 721 | $myGroupByClauseB = " GROUP BY CONCAT(civicrm_case.id,'-',case_relationship.contact_id_b)"; |
| 722 | } |
| 723 | $myGroupByClauseB .= ", case_status.label, status_id, case_type_id, civicrm_case.id"; |
| 724 | $myGroupByClauseA = $myGroupByClauseB; |
| 725 | // FIXME: This query could be a lot more efficient if it used COUNT() instead of returning all rows and then counting them with php |
| 726 | $query = " |
| 727 | SELECT civicrm_case.id, case_status.label AS case_status, status_id, civicrm_case_type.title AS case_type, |
| 728 | case_type_id, case_relationship.contact_id_b as case_contact |
| 729 | FROM civicrm_case |
| 730 | INNER JOIN civicrm_case_contact cc on cc.case_id = civicrm_case.id |
| 731 | LEFT JOIN civicrm_case_type ON civicrm_case.case_type_id = civicrm_case_type.id |
| 732 | LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' ) |
| 733 | LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value |
| 734 | AND option_group_case_status.id = case_status.option_group_id ) |
| 735 | LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id |
| 736 | AND case_relationship.contact_id_b = {$userID} AND case_relationship.is_active ) |
| 737 | WHERE is_deleted = 0 AND cc.contact_id IN (SELECT id FROM civicrm_contact WHERE is_deleted <> 1) |
| 738 | {$myCaseWhereClauseB} {$myGroupByClauseB} |
| 739 | UNION |
| 740 | SELECT civicrm_case.id, case_status.label AS case_status, status_id, civicrm_case_type.title AS case_type, |
| 741 | case_type_id, case_relationship.contact_id_a as case_contact |
| 742 | FROM civicrm_case |
| 743 | INNER JOIN civicrm_case_contact cc on cc.case_id = civicrm_case.id |
| 744 | LEFT JOIN civicrm_case_type ON civicrm_case.case_type_id = civicrm_case_type.id |
| 745 | LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' ) |
| 746 | LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value |
| 747 | AND option_group_case_status.id = case_status.option_group_id ) |
| 748 | LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id |
| 749 | AND case_relationship.contact_id_a = {$userID}) |
| 750 | WHERE is_deleted = 0 AND cc.contact_id IN (SELECT id FROM civicrm_contact WHERE is_deleted <> 1) |
| 751 | {$myCaseWhereClauseA} {$myGroupByClauseA}"; |
| 752 | |
| 753 | $res = CRM_Core_DAO::executeQuery($query); |
| 754 | while ($res->fetch()) { |
| 755 | if (!empty($rows[$res->case_type]) && !empty($rows[$res->case_type][$res->case_status])) { |
| 756 | $rows[$res->case_type][$res->case_status]['count'] = $rows[$res->case_type][$res->case_status]['count'] + 1; |
| 757 | } |
| 758 | else { |
| 759 | $rows[$res->case_type][$res->case_status] = array( |
| 760 | 'count' => 1, |
| 761 | 'url' => CRM_Utils_System::url('civicrm/case/search', |
| 762 | "reset=1&force=1&status={$res->status_id}&type={$res->case_type_id}&case_owner={$case_owner}" |
| 763 | ), |
| 764 | ); |
| 765 | } |
| 766 | } |
| 767 | $caseSummary['rows'] = array_merge($caseTypes, $rows); |
| 768 | |
| 769 | return $caseSummary; |
| 770 | } |
| 771 | |
| 772 | /** |
| 773 | * Get Case roles. |
| 774 | * |
| 775 | * @param int $contactID |
| 776 | * Contact id. |
| 777 | * @param int $caseID |
| 778 | * Case id. |
| 779 | * @param int $relationshipID |
| 780 | * @param bool $activeOnly |
| 781 | * |
| 782 | * @return array |
| 783 | * case role / relationships |
| 784 | * |
| 785 | */ |
| 786 | public static function getCaseRoles($contactID, $caseID, $relationshipID = NULL, $activeOnly = TRUE) { |
| 787 | $query = ' |
| 788 | SELECT rel.id as civicrm_relationship_id, |
| 789 | con.sort_name as sort_name, |
| 790 | civicrm_email.email as email, |
| 791 | civicrm_phone.phone as phone, |
| 792 | con.id as civicrm_contact_id, |
| 793 | IF(rel.contact_id_a = %1, civicrm_relationship_type.label_a_b, civicrm_relationship_type.label_b_a) as relation, |
| 794 | civicrm_relationship_type.id as relation_type, |
| 795 | IF(rel.contact_id_a = %1, "a_b", "b_a") as relationship_direction |
| 796 | FROM civicrm_relationship rel |
| 797 | INNER JOIN civicrm_relationship_type ON rel.relationship_type_id = civicrm_relationship_type.id |
| 798 | INNER JOIN civicrm_contact con ON ((con.id <> %1 AND con.id IN (rel.contact_id_a, rel.contact_id_b)) OR (con.id = %1 AND rel.contact_id_b = rel.contact_id_a AND rel.contact_id_a = %1 AND rel.is_active)) |
| 799 | LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = con.id AND civicrm_phone.is_primary = 1) |
| 800 | LEFT JOIN civicrm_email ON (civicrm_email.contact_id = con.id AND civicrm_email.is_primary = 1) |
| 801 | WHERE (rel.contact_id_a = %1 OR rel.contact_id_b = %1) AND rel.case_id = %2 |
| 802 | AND con.is_deleted = 0'; |
| 803 | |
| 804 | if ($activeOnly) { |
| 805 | $query .= ' AND rel.is_active = 1 AND (rel.end_date IS NULL OR rel.end_date > NOW())'; |
| 806 | } |
| 807 | |
| 808 | $params = array( |
| 809 | 1 => array($contactID, 'Positive'), |
| 810 | 2 => array($caseID, 'Positive'), |
| 811 | ); |
| 812 | |
| 813 | if ($relationshipID) { |
| 814 | $query .= ' AND rel.id = %3 '; |
| 815 | $params[3] = array($relationshipID, 'Integer'); |
| 816 | } |
| 817 | $dao = CRM_Core_DAO::executeQuery($query, $params); |
| 818 | |
| 819 | $values = array(); |
| 820 | while ($dao->fetch()) { |
| 821 | $rid = $dao->civicrm_relationship_id; |
| 822 | $values[$rid]['cid'] = $dao->civicrm_contact_id; |
| 823 | $values[$rid]['relation'] = $dao->relation; |
| 824 | $values[$rid]['name'] = $dao->sort_name; |
| 825 | $values[$rid]['email'] = $dao->email; |
| 826 | $values[$rid]['phone'] = $dao->phone; |
| 827 | $values[$rid]['relation_type'] = $dao->relation_type; |
| 828 | $values[$rid]['rel_id'] = $dao->civicrm_relationship_id; |
| 829 | $values[$rid]['client_id'] = $contactID; |
| 830 | $values[$rid]['relationship_direction'] = $dao->relationship_direction; |
| 831 | } |
| 832 | |
| 833 | return $values; |
| 834 | } |
| 835 | |
| 836 | /** |
| 837 | * Get Case Activities. |
| 838 | * |
| 839 | * @param int $caseID |
| 840 | * Case id. |
| 841 | * @param array $params |
| 842 | * Posted params. |
| 843 | * @param int $contactID |
| 844 | * Contact id. |
| 845 | * |
| 846 | * @param null $context |
| 847 | * @param int $userID |
| 848 | * @param null $type (deprecated) |
| 849 | * |
| 850 | * @return array |
| 851 | * Array of case activities |
| 852 | * |
| 853 | */ |
| 854 | public static function getCaseActivity($caseID, &$params, $contactID, $context = NULL, $userID = NULL, $type = NULL) { |
| 855 | $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate'); |
| 856 | $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts); |
| 857 | $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts); |
| 858 | $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts); |
| 859 | |
| 860 | // CRM-5081 - formatting the dates to omit seconds. |
| 861 | // Note the 00 in the date format string is needed otherwise later on it thinks scheduled ones are overdue. |
| 862 | $select = " |
| 863 | SELECT SQL_CALC_FOUND_ROWS COUNT(ca.id) AS ismultiple, |
| 864 | ca.id AS id, |
| 865 | ca.activity_type_id AS type, |
| 866 | ca.activity_type_id AS activity_type_id, |
| 867 | tcc.sort_name AS target_contact_name, |
| 868 | tcc.id AS target_contact_id, |
| 869 | scc.sort_name AS source_contact_name, |
| 870 | scc.id AS source_contact_id, |
| 871 | acc.sort_name AS assignee_contact_name, |
| 872 | acc.id AS assignee_contact_id, |
| 873 | DATE_FORMAT( |
| 874 | IF(ca.activity_date_time < NOW() AND ca.status_id=ov.value, |
| 875 | ca.activity_date_time, |
| 876 | DATE_ADD(NOW(), INTERVAL 1 YEAR) |
| 877 | ), '%Y%m%d%H%i00') AS overdue_date, |
| 878 | DATE_FORMAT(ca.activity_date_time, '%Y%m%d%H%i00') AS display_date, |
| 879 | ca.status_id AS status, |
| 880 | ca.subject AS subject, |
| 881 | ca.is_deleted AS deleted, |
| 882 | ca.priority_id AS priority, |
| 883 | ca.weight AS weight, |
| 884 | GROUP_CONCAT(ef.file_id) AS attachment_ids "; |
| 885 | |
| 886 | $from = " |
| 887 | FROM civicrm_case_activity cca |
| 888 | INNER JOIN civicrm_activity ca |
| 889 | ON ca.id = cca.activity_id |
| 890 | INNER JOIN civicrm_activity_contact cas |
| 891 | ON cas.activity_id = ca.id |
| 892 | AND cas.record_type_id = {$sourceID} |
| 893 | INNER JOIN civicrm_contact scc |
| 894 | ON scc.id = cas.contact_id |
| 895 | LEFT JOIN civicrm_activity_contact caa |
| 896 | ON caa.activity_id = ca.id |
| 897 | AND caa.record_type_id = {$assigneeID} |
| 898 | LEFT JOIN civicrm_contact acc |
| 899 | ON acc.id = caa.contact_id |
| 900 | LEFT JOIN civicrm_activity_contact cat |
| 901 | ON cat.activity_id = ca.id |
| 902 | AND cat.record_type_id = {$targetID} |
| 903 | LEFT JOIN civicrm_contact tcc |
| 904 | ON tcc.id = cat.contact_id |
| 905 | INNER JOIN civicrm_option_group cog |
| 906 | ON cog.name = 'activity_type' |
| 907 | INNER JOIN civicrm_option_value cov |
| 908 | ON cov.option_group_id = cog.id |
| 909 | AND cov.value = ca.activity_type_id |
| 910 | AND cov.is_active = 1 |
| 911 | LEFT JOIN civicrm_entity_file ef |
| 912 | ON ef.entity_table = 'civicrm_activity' |
| 913 | AND ef.entity_id = ca.id |
| 914 | LEFT OUTER JOIN civicrm_option_group og |
| 915 | ON og.name = 'activity_status' |
| 916 | LEFT OUTER JOIN civicrm_option_value ov |
| 917 | ON ov.option_group_id=og.id |
| 918 | AND ov.name = 'Scheduled'"; |
| 919 | |
| 920 | $where = ' |
| 921 | WHERE cca.case_id= %1 |
| 922 | AND ca.is_current_revision = 1'; |
| 923 | |
| 924 | if (!empty($params['source_contact_id'])) { |
| 925 | $where .= " |
| 926 | AND cas.contact_id = " . CRM_Utils_Type::escape($params['source_contact_id'], 'Integer'); |
| 927 | } |
| 928 | |
| 929 | if (!empty($params['status_id'])) { |
| 930 | $where .= " |
| 931 | AND ca.status_id = " . CRM_Utils_Type::escape($params['status_id'], 'Integer'); |
| 932 | } |
| 933 | |
| 934 | if (!empty($params['activity_deleted'])) { |
| 935 | $where .= " |
| 936 | AND ca.is_deleted = 1"; |
| 937 | } |
| 938 | else { |
| 939 | $where .= " |
| 940 | AND ca.is_deleted = 0"; |
| 941 | } |
| 942 | |
| 943 | if (!empty($params['activity_type_id'])) { |
| 944 | $where .= " |
| 945 | AND ca.activity_type_id = " . CRM_Utils_Type::escape($params['activity_type_id'], 'Integer'); |
| 946 | } |
| 947 | |
| 948 | if (!empty($params['activity_date_low'])) { |
| 949 | $fromActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_low']), 'Date'); |
| 950 | } |
| 951 | if (!empty($fromActivityDate)) { |
| 952 | $where .= " |
| 953 | AND ca.activity_date_time >= '{$fromActivityDate}'"; |
| 954 | } |
| 955 | |
| 956 | if (!empty($params['activity_date_high'])) { |
| 957 | $toActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_high']), 'Date'); |
| 958 | $toActivityDate = $toActivityDate ? $toActivityDate + 235959 : NULL; |
| 959 | } |
| 960 | if (!empty($toActivityDate)) { |
| 961 | $where .= " |
| 962 | AND ca.activity_date_time <= '{$toActivityDate}'"; |
| 963 | } |
| 964 | |
| 965 | $groupBy = " |
| 966 | GROUP BY ca.id, tcc.id, scc.id, acc.id, ov.value"; |
| 967 | |
| 968 | $sortBy = CRM_Utils_Array::value('sortBy', $params); |
| 969 | if (!$sortBy) { |
| 970 | // CRM-5081 - added id to act like creation date |
| 971 | $orderBy = " |
| 972 | ORDER BY overdue_date ASC, display_date DESC, weight DESC"; |
| 973 | } |
| 974 | else { |
| 975 | $sortBy = CRM_Utils_Type::escape($sortBy, 'String'); |
| 976 | $orderBy = " ORDER BY $sortBy "; |
| 977 | } |
| 978 | |
| 979 | $page = CRM_Utils_Array::value('page', $params); |
| 980 | $rp = CRM_Utils_Array::value('rp', $params); |
| 981 | |
| 982 | if (!$page) { |
| 983 | $page = 1; |
| 984 | } |
| 985 | if (!$rp) { |
| 986 | $rp = 10; |
| 987 | } |
| 988 | $start = (($page - 1) * $rp); |
| 989 | $limit = " LIMIT $start, $rp"; |
| 990 | |
| 991 | $query = $select . $from . $where . $groupBy . $orderBy . $limit; |
| 992 | $queryParams = array(1 => array($caseID, 'Integer')); |
| 993 | |
| 994 | $dao = CRM_Core_DAO::executeQuery($query, $queryParams); |
| 995 | $caseCount = CRM_Core_DAO::singleValueQuery('SELECT FOUND_ROWS()'); |
| 996 | |
| 997 | $activityTypes = CRM_Case_PseudoConstant::caseActivityType(FALSE, TRUE); |
| 998 | |
| 999 | $compStatusValues = array_keys( |
| 1000 | CRM_Activity_BAO_Activity::getStatusesByType(CRM_Activity_BAO_Activity::COMPLETED) + |
| 1001 | CRM_Activity_BAO_Activity::getStatusesByType(CRM_Activity_BAO_Activity::CANCELLED) |
| 1002 | ); |
| 1003 | |
| 1004 | if (!$userID) { |
| 1005 | $userID = CRM_Core_Session::getLoggedInContactID(); |
| 1006 | } |
| 1007 | |
| 1008 | $caseActivities = []; |
| 1009 | |
| 1010 | while ($dao->fetch()) { |
| 1011 | $caseActivityId = $dao->id; |
| 1012 | |
| 1013 | //Do we have permission to access given case activity record. |
| 1014 | if (!self::checkPermission($caseActivityId, 'view', $dao->activity_type_id, $userID)) { |
| 1015 | continue; |
| 1016 | } |
| 1017 | |
| 1018 | $caseActivities[$caseActivityId]['DT_RowId'] = $caseActivityId; |
| 1019 | //Add classes to the row, via DataTables syntax |
| 1020 | $caseActivities[$caseActivityId]['DT_RowClass'] = "crm-entity status-id-$dao->status"; |
| 1021 | |
| 1022 | if (CRM_Utils_Array::crmInArray($dao->status, $compStatusValues)) { |
| 1023 | $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-completed"; |
| 1024 | } |
| 1025 | else { |
| 1026 | if (CRM_Utils_Date::overdue($dao->display_date)) { |
| 1027 | $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-overdue"; |
| 1028 | } |
| 1029 | else { |
| 1030 | $caseActivities[$caseActivityId]['DT_RowClass'] .= " status-scheduled"; |
| 1031 | } |
| 1032 | } |
| 1033 | |
| 1034 | if (!empty($dao->priority)) { |
| 1035 | if ($dao->priority == CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'priority_id', 'Urgent')) { |
| 1036 | $caseActivities[$caseActivityId]['DT_RowClass'] .= " priority-urgent "; |
| 1037 | } |
| 1038 | elseif ($dao->priority == CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'priority_id', 'Low')) { |
| 1039 | $caseActivities[$caseActivityId]['DT_RowClass'] .= " priority-low "; |
| 1040 | } |
| 1041 | } |
| 1042 | |
| 1043 | //Add data to the row for inline editing, via DataTable syntax |
| 1044 | $caseActivities[$caseActivityId]['DT_RowAttr'] = array(); |
| 1045 | $caseActivities[$caseActivityId]['DT_RowAttr']['data-entity'] = 'activity'; |
| 1046 | $caseActivities[$caseActivityId]['DT_RowAttr']['data-id'] = $caseActivityId; |
| 1047 | |
| 1048 | //Activity Date and Time |
| 1049 | $caseActivities[$caseActivityId]['activity_date_time'] = CRM_Utils_Date::customFormat($dao->display_date); |
| 1050 | |
| 1051 | //Activity Subject |
| 1052 | $caseActivities[$caseActivityId]['subject'] = $dao->subject; |
| 1053 | |
| 1054 | //Activity Type |
| 1055 | $caseActivities[$caseActivityId]['type'] = (!empty($activityTypes[$dao->type]['icon']) ? '<span class="crm-i ' . $activityTypes[$dao->type]['icon'] . '"></span> ' : '') |
| 1056 | . $activityTypes[$dao->type]['label']; |
| 1057 | |
| 1058 | // Activity Target (With Contact) (There can be more than one) |
| 1059 | $targetContact = self::formatContactLink($dao->target_contact_id, $dao->target_contact_name); |
| 1060 | if (empty($caseActivities[$caseActivityId]['target_contact_name'])) { |
| 1061 | $caseActivities[$caseActivityId]['target_contact_name'] = $targetContact; |
| 1062 | } |
| 1063 | else { |
| 1064 | if (strpos($caseActivities[$caseActivityId]['target_contact_name'], $targetContact) === FALSE) { |
| 1065 | $caseActivities[$caseActivityId]['target_contact_name'] .= '; ' . $targetContact; |
| 1066 | } |
| 1067 | } |
| 1068 | |
| 1069 | // Activity Source Contact (Reporter) (There can only be one) |
| 1070 | $sourceContact = self::formatContactLink($dao->source_contact_id, $dao->source_contact_name); |
| 1071 | $caseActivities[$caseActivityId]['source_contact_name'] = $sourceContact; |
| 1072 | |
| 1073 | // Activity Assignee (There can be more than one) |
| 1074 | $assigneeContact = self::formatContactLink($dao->assignee_contact_id, $dao->assignee_contact_name); |
| 1075 | if (empty($caseActivities[$caseActivityId]['assignee_contact_name'])) { |
| 1076 | $caseActivities[$caseActivityId]['assignee_contact_name'] = $assigneeContact; |
| 1077 | } |
| 1078 | else { |
| 1079 | if (strpos($caseActivities[$caseActivityId]['assignee_contact_name'], $assigneeContact) === FALSE) { |
| 1080 | $caseActivities[$caseActivityId]['assignee_contact_name'] .= '; ' . $assigneeContact; |
| 1081 | } |
| 1082 | } |
| 1083 | |
| 1084 | // Activity Status Label for Case activities list |
| 1085 | $deleted = ''; |
| 1086 | if ($dao->deleted) { |
| 1087 | $deleted = '<br /> ' . ts('(deleted)'); |
| 1088 | } |
| 1089 | $caseActivities[$caseActivityId]['status_id'] = CRM_Core_PseudoConstant::getLabel('CRM_Activity_BAO_Activity', 'activity_status_id', $dao->status) . $deleted; |
| 1090 | // if there are file attachments we will return how many |
| 1091 | if (!empty($dao->attachment_ids)) { |
| 1092 | $attachmentIDs = array_unique(explode(',', $dao->attachment_ids)); |
| 1093 | $caseActivity['no_attachments'] = count($attachmentIDs); |
| 1094 | } |
| 1095 | |
| 1096 | $caseActivities[$caseActivityId]['links'] = CRM_Case_Selector_Search::addCaseActivityLinks($caseID, $contactID, $userID, $context, $dao); |
| 1097 | } |
| 1098 | |
| 1099 | $caseActivitiesDT = array(); |
| 1100 | $caseActivitiesDT['data'] = array_values($caseActivities); |
| 1101 | $caseActivitiesDT['recordsTotal'] = $caseCount; |
| 1102 | $caseActivitiesDT['recordsFiltered'] = $caseCount; |
| 1103 | |
| 1104 | return $caseActivitiesDT; |
| 1105 | } |
| 1106 | |
| 1107 | /** |
| 1108 | * Helper function to generate a formatted contact link/name for display in the Case activities tab |
| 1109 | * |
| 1110 | * @param $contactId |
| 1111 | * @param $contactName |
| 1112 | * |
| 1113 | * @return string |
| 1114 | */ |
| 1115 | private static function formatContactLink($contactId, $contactName) { |
| 1116 | if (empty($contactId)) { |
| 1117 | return NULL; |
| 1118 | } |
| 1119 | |
| 1120 | $hasViewContact = CRM_Contact_BAO_Contact_Permission::allow($contactId); |
| 1121 | |
| 1122 | if ($hasViewContact) { |
| 1123 | $contactViewUrl = CRM_Utils_System::url("civicrm/contact/view", "reset=1&cid={$contactId}"); |
| 1124 | return "<a href=\"{$contactViewUrl}\">" . $contactName . "</a>"; |
| 1125 | } |
| 1126 | else { |
| 1127 | return $contactName; |
| 1128 | } |
| 1129 | } |
| 1130 | |
| 1131 | /** |
| 1132 | * Get Case Related Contacts. |
| 1133 | * |
| 1134 | * @param int $caseID |
| 1135 | * Case id. |
| 1136 | * @param bool $includeDetails |
| 1137 | * If true include details of contacts. |
| 1138 | * |
| 1139 | * @return array |
| 1140 | * array of return properties |
| 1141 | * |
| 1142 | */ |
| 1143 | public static function getRelatedContacts($caseID, $includeDetails = TRUE) { |
| 1144 | $caseRoles = array(); |
| 1145 | if ($includeDetails) { |
| 1146 | $caseInfo = civicrm_api3('Case', 'getsingle', array( |
| 1147 | 'id' => $caseID, |
| 1148 | // Most efficient way of retrieving definition is to also include case type id and name so the api doesn't have to look it up separately |
| 1149 | 'return' => array('case_type_id', 'case_type_id.name', 'case_type_id.definition', 'contact_id'), |
| 1150 | )); |
| 1151 | if (!empty($caseInfo['case_type_id.definition']['caseRoles'])) { |
| 1152 | $caseRoles = CRM_Utils_Array::rekey($caseInfo['case_type_id.definition']['caseRoles'], 'name'); |
| 1153 | } |
| 1154 | } |
| 1155 | |
| 1156 | $values = array(); |
| 1157 | $query = <<<HERESQL |
| 1158 | SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, cr.relationship_type_id, crt.label_b_a as role, crt.name_b_a as role_name, ce.email, cp.phone |
| 1159 | FROM civicrm_relationship cr |
| 1160 | JOIN civicrm_relationship_type crt |
| 1161 | ON crt.id = cr.relationship_type_id |
| 1162 | JOIN civicrm_contact cc |
| 1163 | ON cc.id = cr.contact_id_a |
| 1164 | AND cc.is_deleted <> 1 |
| 1165 | LEFT JOIN civicrm_email ce |
| 1166 | ON ce.contact_id = cc.id |
| 1167 | AND ce.is_primary= 1 |
| 1168 | LEFT JOIN civicrm_phone cp |
| 1169 | ON cp.contact_id = cc.id |
| 1170 | AND cp.is_primary= 1 |
| 1171 | WHERE cr.case_id = %1 |
| 1172 | AND cr.is_active |
| 1173 | AND cc.id NOT IN (%2) |
| 1174 | UNION |
| 1175 | SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, cr.relationship_type_id, crt.label_a_b as role, crt.name_a_b as role_name, ce.email, cp.phone |
| 1176 | FROM civicrm_relationship cr |
| 1177 | JOIN civicrm_relationship_type crt |
| 1178 | ON crt.id = cr.relationship_type_id |
| 1179 | JOIN civicrm_contact cc |
| 1180 | ON cc.id = cr.contact_id_b |
| 1181 | AND cc.is_deleted <> 1 |
| 1182 | LEFT JOIN civicrm_email ce |
| 1183 | ON ce.contact_id = cc.id |
| 1184 | AND ce.is_primary= 1 |
| 1185 | LEFT JOIN civicrm_phone cp |
| 1186 | ON cp.contact_id = cc.id |
| 1187 | AND cp.is_primary= 1 |
| 1188 | WHERE cr.case_id = %1 |
| 1189 | AND cr.is_active |
| 1190 | AND cc.id NOT IN (%2) |
| 1191 | HERESQL; |
| 1192 | $params = array( |
| 1193 | 1 => array($caseID, 'Integer'), |
| 1194 | 2 => array(implode(',', $caseInfo['client_id']), 'String'), |
| 1195 | ); |
| 1196 | $dao = CRM_Core_DAO::executeQuery($query, $params); |
| 1197 | |
| 1198 | while ($dao->fetch()) { |
| 1199 | if (!$includeDetails) { |
| 1200 | $values[$dao->id] = 1; |
| 1201 | } |
| 1202 | else { |
| 1203 | $details = array( |
| 1204 | 'contact_id' => $dao->id, |
| 1205 | 'display_name' => $dao->name, |
| 1206 | 'sort_name' => $dao->sort_name, |
| 1207 | 'relationship_type_id' => $dao->relationship_type_id, |
| 1208 | 'role' => $dao->role, |
| 1209 | 'email' => $dao->email, |
| 1210 | 'phone' => $dao->phone, |
| 1211 | ); |
| 1212 | // Add more info about the role (creator, manager) |
| 1213 | $role = CRM_Utils_Array::value($dao->role_name, $caseRoles); |
| 1214 | if ($role) { |
| 1215 | unset($role['name']); |
| 1216 | $details += $role; |
| 1217 | } |
| 1218 | $values[] = $details; |
| 1219 | } |
| 1220 | } |
| 1221 | |
| 1222 | return $values; |
| 1223 | } |
| 1224 | |
| 1225 | /** |
| 1226 | * Send e-mail copy of activity |
| 1227 | * |
| 1228 | * @param int $clientId |
| 1229 | * @param int $activityId |
| 1230 | * Activity Id. |
| 1231 | * @param array $contacts |
| 1232 | * Array of related contact. |
| 1233 | * |
| 1234 | * @param null $attachments |
| 1235 | * @param int $caseId |
| 1236 | * |
| 1237 | * @return bool |array |
| 1238 | */ |
| 1239 | public static function sendActivityCopy($clientId, $activityId, $contacts, $attachments = NULL, $caseId) { |
| 1240 | if (!$activityId) { |
| 1241 | return FALSE; |
| 1242 | } |
| 1243 | |
| 1244 | $tplParams = $activityInfo = array(); |
| 1245 | $activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id'); |
| 1246 | // If it's a case activity |
| 1247 | if ($caseId) { |
| 1248 | $nonCaseActivityTypes = CRM_Core_PseudoConstant::activityType(); |
| 1249 | if (!empty($nonCaseActivityTypes[$activityTypeId])) { |
| 1250 | $anyActivity = TRUE; |
| 1251 | } |
| 1252 | else { |
| 1253 | $anyActivity = FALSE; |
| 1254 | } |
| 1255 | $tplParams['isCaseActivity'] = 1; |
| 1256 | $tplParams['client_id'] = $clientId; |
| 1257 | } |
| 1258 | else { |
| 1259 | $anyActivity = TRUE; |
| 1260 | } |
| 1261 | |
| 1262 | $xmlProcessorProcess = new CRM_Case_XMLProcessor_Process(); |
| 1263 | $isRedact = $xmlProcessorProcess->getRedactActivityEmail(); |
| 1264 | |
| 1265 | $xmlProcessorReport = new CRM_Case_XMLProcessor_Report(); |
| 1266 | |
| 1267 | $activityInfo = $xmlProcessorReport->getActivityInfo($clientId, $activityId, $anyActivity, $isRedact); |
| 1268 | if ($caseId) { |
| 1269 | $activityInfo['fields'][] = array('label' => 'Case ID', 'type' => 'String', 'value' => $caseId); |
| 1270 | } |
| 1271 | $tplParams['activityTypeName'] = CRM_Core_PseudoConstant::getLabel('CRM_Activity_DAO_Activity', 'activity_type_id', $activityTypeId); |
| 1272 | $tplParams['activity'] = $activityInfo; |
| 1273 | foreach ($tplParams['activity']['fields'] as $k => $val) { |
| 1274 | if (CRM_Utils_Array::value('label', $val) == ts('Subject')) { |
| 1275 | $activitySubject = $val['value']; |
| 1276 | break; |
| 1277 | } |
| 1278 | } |
| 1279 | $session = CRM_Core_Session::singleton(); |
| 1280 | // CRM-8926 If user is not logged in, use the activity creator as userID |
| 1281 | if (!($userID = $session->get('userID'))) { |
| 1282 | $userID = CRM_Activity_BAO_Activity::getSourceContactID($activityId); |
| 1283 | } |
| 1284 | |
| 1285 | //also create activities simultaneously of this copy. |
| 1286 | $activityParams = array(); |
| 1287 | |
| 1288 | $activityParams['source_record_id'] = $activityId; |
| 1289 | $activityParams['source_contact_id'] = $userID; |
| 1290 | $activityParams['activity_type_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'activity_type_id', 'Email'); |
| 1291 | $activityParams['activity_date_time'] = date('YmdHis'); |
| 1292 | $activityParams['status_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'activity_status_id', 'Completed'); |
| 1293 | $activityParams['medium_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_DAO_Activity', 'encounter_medium', 'email'); |
| 1294 | $activityParams['case_id'] = $caseId; |
| 1295 | $activityParams['is_auto'] = 0; |
| 1296 | $activityParams['target_id'] = $clientId; |
| 1297 | |
| 1298 | $tplParams['activitySubject'] = $activitySubject; |
| 1299 | |
| 1300 | // if it’s a case activity, add hashed id to the template (CRM-5916) |
| 1301 | if ($caseId) { |
| 1302 | $tplParams['idHash'] = substr(sha1(CIVICRM_SITE_KEY . $caseId), 0, 7); |
| 1303 | } |
| 1304 | |
| 1305 | $result = array(); |
| 1306 | // CRM-20308 get receiptFrom defaults see https://issues.civicrm.org/jira/browse/CRM-20308 |
| 1307 | $receiptFrom = self::getReceiptFrom($activityId); |
| 1308 | |
| 1309 | $recordedActivityParams = array(); |
| 1310 | |
| 1311 | foreach ($contacts as $mail => $info) { |
| 1312 | $tplParams['contact'] = $info; |
| 1313 | self::buildPermissionLinks($tplParams, $activityParams); |
| 1314 | |
| 1315 | $displayName = CRM_Utils_Array::value('display_name', $info); |
| 1316 | |
| 1317 | list($result[CRM_Utils_Array::value('contact_id', $info)], $subject, $message, $html) = CRM_Core_BAO_MessageTemplate::sendTemplate( |
| 1318 | array( |
| 1319 | 'groupName' => 'msg_tpl_workflow_case', |
| 1320 | 'valueName' => 'case_activity', |
| 1321 | 'contactId' => CRM_Utils_Array::value('contact_id', $info), |
| 1322 | 'tplParams' => $tplParams, |
| 1323 | 'from' => $receiptFrom, |
| 1324 | 'toName' => $displayName, |
| 1325 | 'toEmail' => $mail, |
| 1326 | 'attachments' => $attachments, |
| 1327 | ) |
| 1328 | ); |
| 1329 | |
| 1330 | $activityParams['subject'] = ts('%1 - copy sent to %2', [1 => $activitySubject, 2 => $displayName]); |
| 1331 | $activityParams['details'] = $message; |
| 1332 | |
| 1333 | if (!empty($result[$info['contact_id']])) { |
| 1334 | /* |
| 1335 | * Really only need to record one activity with all the targets combined. |
| 1336 | * Originally the template was going to possibly have different content, e.g. depending on permissions, |
| 1337 | * but it's always the same content at the moment. |
| 1338 | */ |
| 1339 | if (empty($recordedActivityParams)) { |
| 1340 | $recordedActivityParams = $activityParams; |
| 1341 | } |
| 1342 | else { |
| 1343 | $recordedActivityParams['subject'] .= "; $displayName"; |
| 1344 | } |
| 1345 | $recordedActivityParams['target_contact_id'][] = $info['contact_id']; |
| 1346 | } |
| 1347 | else { |
| 1348 | unset($result[CRM_Utils_Array::value('contact_id', $info)]); |
| 1349 | } |
| 1350 | } |
| 1351 | |
| 1352 | if (!empty($recordedActivityParams)) { |
| 1353 | $activity = CRM_Activity_BAO_Activity::create($recordedActivityParams); |
| 1354 | |
| 1355 | //create case_activity record if its case activity. |
| 1356 | if ($caseId) { |
| 1357 | $caseParams = array( |
| 1358 | 'activity_id' => $activity->id, |
| 1359 | 'case_id' => $caseId, |
| 1360 | ); |
| 1361 | self::processCaseActivity($caseParams); |
| 1362 | } |
| 1363 | } |
| 1364 | |
| 1365 | return $result; |
| 1366 | } |
| 1367 | |
| 1368 | /** |
| 1369 | * Retrieve count of activities having a particular type, and |
| 1370 | * associated with a particular case. |
| 1371 | * |
| 1372 | * @param int $caseId |
| 1373 | * ID of the case. |
| 1374 | * @param int $activityTypeId |
| 1375 | * ID of the activity type. |
| 1376 | * |
| 1377 | * @return array |
| 1378 | */ |
| 1379 | public static function getCaseActivityCount($caseId, $activityTypeId) { |
| 1380 | $queryParam = array( |
| 1381 | 1 => array($caseId, 'Integer'), |
| 1382 | 2 => array($activityTypeId, 'Integer'), |
| 1383 | ); |
| 1384 | $query = "SELECT count(ca.id) as countact |
| 1385 | FROM civicrm_activity ca |
| 1386 | INNER JOIN civicrm_case_activity cca ON ca.id = cca.activity_id |
| 1387 | WHERE ca.activity_type_id = %2 |
| 1388 | AND cca.case_id = %1 |
| 1389 | AND ca.is_deleted = 0"; |
| 1390 | |
| 1391 | $dao = CRM_Core_DAO::executeQuery($query, $queryParam); |
| 1392 | if ($dao->fetch()) { |
| 1393 | return $dao->countact; |
| 1394 | } |
| 1395 | |
| 1396 | return FALSE; |
| 1397 | } |
| 1398 | |
| 1399 | /** |
| 1400 | * Create an activity for a case via email. |
| 1401 | * |
| 1402 | * @param int $file |
| 1403 | * Email sent. |
| 1404 | * |
| 1405 | * @return array|void |
| 1406 | * $activity object of newly creted activity via email |
| 1407 | */ |
| 1408 | public static function recordActivityViaEmail($file) { |
| 1409 | if (!file_exists($file) || |
| 1410 | !is_readable($file) |
| 1411 | ) { |
| 1412 | return CRM_Core_Error::fatal(ts('File %1 does not exist or is not readable', |
| 1413 | array(1 => $file) |
| 1414 | )); |
| 1415 | } |
| 1416 | |
| 1417 | $result = CRM_Utils_Mail_Incoming::parse($file); |
| 1418 | if ($result['is_error']) { |
| 1419 | return $result; |
| 1420 | } |
| 1421 | |
| 1422 | foreach ($result['to'] as $to) { |
| 1423 | $caseId = NULL; |
| 1424 | |
| 1425 | $emailPattern = '/^([A-Z0-9._%+-]+)\+([\d]+)@[A-Z0-9.-]+\.[A-Z]{2,4}$/i'; |
| 1426 | $replacement = preg_replace($emailPattern, '$2', $to['email']); |
| 1427 | |
| 1428 | if ($replacement !== $to['email']) { |
| 1429 | $caseId = $replacement; |
| 1430 | //if caseId is invalid, return as error file |
| 1431 | if (!CRM_Core_DAO::getFieldValue('CRM_Case_DAO_Case', $caseId, 'id')) { |
| 1432 | return CRM_Core_Error::createAPIError(ts('Invalid case ID ( %1 ) in TO: field.', |
| 1433 | array(1 => $caseId) |
| 1434 | )); |
| 1435 | } |
| 1436 | } |
| 1437 | else { |
| 1438 | continue; |
| 1439 | } |
| 1440 | |
| 1441 | // TODO: May want to replace this with a call to getRelatedAndGlobalContacts() when this feature is revisited. |
| 1442 | // (Or for efficiency call the global one outside the loop and then union with this each time.) |
| 1443 | $contactDetails = self::getRelatedContacts($caseId, FALSE); |
| 1444 | |
| 1445 | if (!empty($contactDetails[$result['from']['id']])) { |
| 1446 | $params = array(); |
| 1447 | $params['subject'] = $result['subject']; |
| 1448 | $params['activity_date_time'] = $result['date']; |
| 1449 | $params['details'] = $result['body']; |
| 1450 | $params['source_contact_id'] = $result['from']['id']; |
| 1451 | $params['status_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed'); |
| 1452 | |
| 1453 | $details = CRM_Case_PseudoConstant::caseActivityType(); |
| 1454 | $matches = array(); |
| 1455 | preg_match('/^\W+([a-zA-Z0-9_ ]+)(\W+)?\n/i', |
| 1456 | $result['body'], $matches |
| 1457 | ); |
| 1458 | |
| 1459 | if (!empty($matches) && isset($matches[1])) { |
| 1460 | $activityType = trim($matches[1]); |
| 1461 | if (isset($details[$activityType])) { |
| 1462 | $params['activity_type_id'] = $details[$activityType]['id']; |
| 1463 | } |
| 1464 | } |
| 1465 | if (!isset($params['activity_type_id'])) { |
| 1466 | $params['activity_type_id'] = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Inbound Email'); |
| 1467 | } |
| 1468 | |
| 1469 | // create activity |
| 1470 | $activity = CRM_Activity_BAO_Activity::create($params); |
| 1471 | |
| 1472 | $caseParams = array( |
| 1473 | 'activity_id' => $activity->id, |
| 1474 | 'case_id' => $caseId, |
| 1475 | ); |
| 1476 | self::processCaseActivity($caseParams); |
| 1477 | } |
| 1478 | else { |
| 1479 | return CRM_Core_Error::createAPIError(ts('FROM email contact %1 doesn\'t have a relationship to the referenced case.', |
| 1480 | array(1 => $result['from']['email']) |
| 1481 | )); |
| 1482 | } |
| 1483 | } |
| 1484 | } |
| 1485 | |
| 1486 | /** |
| 1487 | * Retrieve the scheduled activity type and date. |
| 1488 | * |
| 1489 | * @param array $cases |
| 1490 | * Array of contact and case id. |
| 1491 | * |
| 1492 | * @param string $type |
| 1493 | * |
| 1494 | * @return array |
| 1495 | * Array of scheduled activity type and date |
| 1496 | * |
| 1497 | * |
| 1498 | */ |
| 1499 | public static function getNextScheduledActivity($cases, $type = 'upcoming') { |
| 1500 | $session = CRM_Core_Session::singleton(); |
| 1501 | $userID = $session->get('userID'); |
| 1502 | |
| 1503 | $caseID = implode(',', $cases['case_id']); |
| 1504 | $contactID = implode(',', $cases['contact_id']); |
| 1505 | |
| 1506 | $condition = " civicrm_case_contact.contact_id IN( {$contactID} ) |
| 1507 | AND civicrm_case.id IN( {$caseID}) |
| 1508 | AND civicrm_case.is_deleted = {$cases['case_deleted']}"; |
| 1509 | |
| 1510 | $query = self::getCaseActivityQuery($type, $userID, $condition); |
| 1511 | $activityTypes = CRM_Activity_BAO_Activity::buildOptions('activity_type_id'); |
| 1512 | |
| 1513 | $res = CRM_Core_DAO::executeQuery($query); |
| 1514 | |
| 1515 | $activityInfo = array(); |
| 1516 | while ($res->fetch()) { |
| 1517 | if ($type == 'upcoming') { |
| 1518 | $activityInfo[$res->case_id]['date'] = $res->activity_date_time; |
| 1519 | $activityInfo[$res->case_id]['type'] = CRM_Utils_Array::value($res->activity_type_id, $activityTypes); |
| 1520 | } |
| 1521 | else { |
| 1522 | $activityInfo[$res->case_id]['date'] = $res->activity_date_time; |
| 1523 | $activityInfo[$res->case_id]['type'] = CRM_Utils_Array::value($res->activity_type_id, $activityTypes); |
| 1524 | } |
| 1525 | } |
| 1526 | |
| 1527 | return $activityInfo; |
| 1528 | } |
| 1529 | |
| 1530 | /** |
| 1531 | * Combine all the exportable fields from the lower levels object. |
| 1532 | * |
| 1533 | * @return array |
| 1534 | * array of exportable Fields |
| 1535 | */ |
| 1536 | public static function &exportableFields() { |
| 1537 | if (!self::$_exportableFields) { |
| 1538 | if (!self::$_exportableFields) { |
| 1539 | self::$_exportableFields = array(); |
| 1540 | } |
| 1541 | |
| 1542 | $fields = CRM_Case_DAO_Case::export(); |
| 1543 | $fields['case_role'] = array('title' => ts('Role in Case')); |
| 1544 | $fields['case_type'] = array( |
| 1545 | 'title' => ts('Case Type'), |
| 1546 | 'name' => 'case_type', |
| 1547 | ); |
| 1548 | $fields['case_status'] = array( |
| 1549 | 'title' => ts('Case Status'), |
| 1550 | 'name' => 'case_status', |
| 1551 | ); |
| 1552 | |
| 1553 | // add custom data for cases |
| 1554 | $fields = array_merge($fields, CRM_Core_BAO_CustomField::getFieldsForImport('Case')); |
| 1555 | |
| 1556 | self::$_exportableFields = $fields; |
| 1557 | } |
| 1558 | return self::$_exportableFields; |
| 1559 | } |
| 1560 | |
| 1561 | /** |
| 1562 | * Restore the record that are associated with this case. |
| 1563 | * |
| 1564 | * @param int $caseId |
| 1565 | * Id of the case to restore. |
| 1566 | * |
| 1567 | * @return bool |
| 1568 | */ |
| 1569 | public static function restoreCase($caseId) { |
| 1570 | //restore activities |
| 1571 | $activities = self::getCaseActivityDates($caseId); |
| 1572 | if ($activities) { |
| 1573 | foreach ($activities as $value) { |
| 1574 | CRM_Activity_BAO_Activity::restoreActivity($value); |
| 1575 | } |
| 1576 | } |
| 1577 | //restore case |
| 1578 | $case = new CRM_Case_DAO_Case(); |
| 1579 | $case->id = $caseId; |
| 1580 | $case->is_deleted = 0; |
| 1581 | $case->save(); |
| 1582 | |
| 1583 | //CRM-7364, enable relationships |
| 1584 | self::enableDisableCaseRelationships($caseId, TRUE); |
| 1585 | return TRUE; |
| 1586 | } |
| 1587 | |
| 1588 | /** |
| 1589 | * @param $groupInfo |
| 1590 | * @param null $sort |
| 1591 | * @param null $showLinks |
| 1592 | * @param bool $returnOnlyCount |
| 1593 | * @param int $offset |
| 1594 | * @param int $rowCount |
| 1595 | * |
| 1596 | * @return array |
| 1597 | */ |
| 1598 | public static function getGlobalContacts(&$groupInfo, $sort = NULL, $showLinks = NULL, $returnOnlyCount = FALSE, $offset = 0, $rowCount = 25) { |
| 1599 | $globalContacts = array(); |
| 1600 | |
| 1601 | $settingsProcessor = new CRM_Case_XMLProcessor_Settings(); |
| 1602 | $settings = $settingsProcessor->run(); |
| 1603 | if (!empty($settings)) { |
| 1604 | $groupInfo['name'] = $settings['groupname']; |
| 1605 | if ($groupInfo['name']) { |
| 1606 | $searchParams = array('name' => $groupInfo['name']); |
| 1607 | $results = array(); |
| 1608 | CRM_Contact_BAO_Group::retrieve($searchParams, $results); |
| 1609 | if ($results) { |
| 1610 | $groupInfo['id'] = $results['id']; |
| 1611 | $groupInfo['title'] = $results['title']; |
| 1612 | $params = array(array('group', '=', $groupInfo['id'], 0, 0)); |
| 1613 | $return = array('contact_id' => 1, 'sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1); |
| 1614 | list($globalContacts) = CRM_Contact_BAO_Query::apiQuery($params, $return, NULL, $sort, $offset, $rowCount, TRUE, $returnOnlyCount); |
| 1615 | |
| 1616 | if ($returnOnlyCount) { |
| 1617 | return $globalContacts; |
| 1618 | } |
| 1619 | |
| 1620 | if ($showLinks) { |
| 1621 | foreach ($globalContacts as $idx => $contact) { |
| 1622 | $globalContacts[$idx]['sort_name'] = '<a href="' . CRM_Utils_System::url('civicrm/contact/view', "reset=1&cid={$contact['contact_id']}") . '">' . $contact['sort_name'] . '</a>'; |
| 1623 | } |
| 1624 | } |
| 1625 | } |
| 1626 | } |
| 1627 | } |
| 1628 | return $globalContacts; |
| 1629 | } |
| 1630 | |
| 1631 | /** |
| 1632 | * Convenience function to get both case contacts and global in one array. |
| 1633 | * @param int $caseId |
| 1634 | * |
| 1635 | * @return array |
| 1636 | */ |
| 1637 | public static function getRelatedAndGlobalContacts($caseId) { |
| 1638 | $relatedContacts = self::getRelatedContacts($caseId); |
| 1639 | |
| 1640 | $groupInfo = array(); |
| 1641 | $globalContacts = self::getGlobalContacts($groupInfo); |
| 1642 | |
| 1643 | //unset values which are not required. |
| 1644 | foreach ($globalContacts as $k => & $v) { |
| 1645 | unset($v['email_id']); |
| 1646 | unset($v['group_contact_id']); |
| 1647 | unset($v['status']); |
| 1648 | unset($v['phone']); |
| 1649 | $v['role'] = $groupInfo['title']; |
| 1650 | } |
| 1651 | //include multiple listings for the same contact/different roles. |
| 1652 | $relatedGlobalContacts = array_merge($relatedContacts, $globalContacts); |
| 1653 | return $relatedGlobalContacts; |
| 1654 | } |
| 1655 | |
| 1656 | /** |
| 1657 | * Get Case ActivitiesDueDates with given criteria. |
| 1658 | * |
| 1659 | * @param int $caseID |
| 1660 | * Case id. |
| 1661 | * @param array $criteriaParams |
| 1662 | * Given criteria. |
| 1663 | * @param bool $latestDate |
| 1664 | * If set newest or oldest date is selected. |
| 1665 | * |
| 1666 | * @return array |
| 1667 | * case activities due dates |
| 1668 | * |
| 1669 | */ |
| 1670 | public static function getCaseActivityDates($caseID, $criteriaParams = array(), $latestDate = FALSE) { |
| 1671 | $values = array(); |
| 1672 | $selectDate = " ca.activity_date_time"; |
| 1673 | $where = $groupBy = ' '; |
| 1674 | |
| 1675 | if (!$caseID) { |
| 1676 | return NULL; |
| 1677 | } |
| 1678 | |
| 1679 | if ($latestDate) { |
| 1680 | if (!empty($criteriaParams['activity_type_id'])) { |
| 1681 | $where .= " AND ca.activity_type_id = " . CRM_Utils_Type::escape($criteriaParams['activity_type_id'], 'Integer'); |
| 1682 | $where .= " AND ca.is_current_revision = 1"; |
| 1683 | $groupBy .= " GROUP BY ca.activity_type_id, ca.id"; |
| 1684 | } |
| 1685 | |
| 1686 | if (!empty($criteriaParams['newest'])) { |
| 1687 | $selectDate = " max(ca.activity_date_time) "; |
| 1688 | } |
| 1689 | else { |
| 1690 | $selectDate = " min(ca.activity_date_time) "; |
| 1691 | } |
| 1692 | } |
| 1693 | |
| 1694 | $query = "SELECT ca.id, {$selectDate} as activity_date |
| 1695 | FROM civicrm_activity ca |
| 1696 | LEFT JOIN civicrm_case_activity cca ON cca.activity_id = ca.id LEFT JOIN civicrm_case cc ON cc.id = cca.case_id |
| 1697 | WHERE cc.id = %1 {$where} {$groupBy}"; |
| 1698 | |
| 1699 | $params = array(1 => array($caseID, 'Integer')); |
| 1700 | $dao = CRM_Core_DAO::executeQuery($query, $params); |
| 1701 | |
| 1702 | while ($dao->fetch()) { |
| 1703 | $values[$dao->id]['id'] = $dao->id; |
| 1704 | $values[$dao->id]['activity_date'] = $dao->activity_date; |
| 1705 | } |
| 1706 | return $values; |
| 1707 | } |
| 1708 | |
| 1709 | /** |
| 1710 | * Create activities when Case or Other roles assigned/modified/deleted. |
| 1711 | * |
| 1712 | * @param int $caseId |
| 1713 | * @param int $relationshipId |
| 1714 | * Relationship id. |
| 1715 | * @param int $relContactId |
| 1716 | * Case role assignee contactId. |
| 1717 | * @param int $contactId |
| 1718 | */ |
| 1719 | public static function createCaseRoleActivity($caseId, $relationshipId, $relContactId = NULL, $contactId = NULL) { |
| 1720 | if (!$caseId || !$relationshipId || empty($relationshipId)) { |
| 1721 | return; |
| 1722 | } |
| 1723 | |
| 1724 | $queryParam = array(); |
| 1725 | if (is_array($relationshipId)) { |
| 1726 | $relationshipId = implode(',', $relationshipId); |
| 1727 | $relationshipClause = " civicrm_relationship.id IN ($relationshipId)"; |
| 1728 | } |
| 1729 | else { |
| 1730 | $relationshipClause = " civicrm_relationship.id = %1"; |
| 1731 | $queryParam[1] = array($relationshipId, 'Positive'); |
| 1732 | } |
| 1733 | |
| 1734 | $query = " |
| 1735 | SELECT cc.display_name as clientName, |
| 1736 | cca.display_name as assigneeContactName, |
| 1737 | civicrm_relationship.case_id as caseId, |
| 1738 | civicrm_relationship_type.label_a_b as relation_a_b, |
| 1739 | civicrm_relationship_type.label_b_a as relation_b_a, |
| 1740 | civicrm_relationship.contact_id_b as rel_contact_id, |
| 1741 | civicrm_relationship.contact_id_a as assign_contact_id |
| 1742 | FROM civicrm_relationship_type, civicrm_relationship |
| 1743 | LEFT JOIN civicrm_contact cc ON cc.id = civicrm_relationship.contact_id_b |
| 1744 | LEFT JOIN civicrm_contact cca ON cca.id = civicrm_relationship.contact_id_a |
| 1745 | WHERE civicrm_relationship.relationship_type_id = civicrm_relationship_type.id AND {$relationshipClause}"; |
| 1746 | |
| 1747 | $dao = CRM_Core_DAO::executeQuery($query, $queryParam); |
| 1748 | |
| 1749 | while ($dao->fetch()) { |
| 1750 | // The assignee is not the client. |
| 1751 | if ($dao->rel_contact_id != $contactId) { |
| 1752 | $caseRelationship = $dao->relation_a_b; |
| 1753 | $assigneContactName = $dao->clientName; |
| 1754 | $assigneContactIds[$dao->rel_contact_id] = $dao->rel_contact_id; |
| 1755 | } |
| 1756 | else { |
| 1757 | $caseRelationship = $dao->relation_b_a; |
| 1758 | $assigneContactName = $dao->assigneeContactName; |
| 1759 | $assigneContactIds[$dao->assign_contact_id] = $dao->assign_contact_id; |
| 1760 | } |
| 1761 | } |
| 1762 | |
| 1763 | $session = CRM_Core_Session::singleton(); |
| 1764 | $activityParams = array( |
| 1765 | 'source_contact_id' => $session->get('userID'), |
| 1766 | 'subject' => $caseRelationship . ' : ' . $assigneContactName, |
| 1767 | 'activity_date_time' => date('YmdHis'), |
| 1768 | 'status_id' => CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed'), |
| 1769 | ); |
| 1770 | |
| 1771 | //if $relContactId is passed, role is added or modified. |
| 1772 | if (!empty($relContactId)) { |
| 1773 | $activityParams['assignee_contact_id'] = $assigneContactIds; |
| 1774 | $activityTypeID = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Assign Case Role'); |
| 1775 | } |
| 1776 | else { |
| 1777 | $activityTypeID = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Remove Case Role'); |
| 1778 | } |
| 1779 | |
| 1780 | $activityParams['activity_type_id'] = $activityTypeID; |
| 1781 | |
| 1782 | $activity = CRM_Activity_BAO_Activity::create($activityParams); |
| 1783 | |
| 1784 | //create case_activity record. |
| 1785 | $caseParams = array( |
| 1786 | 'activity_id' => $activity->id, |
| 1787 | 'case_id' => $caseId, |
| 1788 | ); |
| 1789 | |
| 1790 | CRM_Case_BAO_Case::processCaseActivity($caseParams); |
| 1791 | } |
| 1792 | |
| 1793 | /** |
| 1794 | * Get case manger |
| 1795 | * contact which is assigned a case role of case manager. |
| 1796 | * |
| 1797 | * @param int $caseType |
| 1798 | * Case type. |
| 1799 | * @param int $caseId |
| 1800 | * Case id. |
| 1801 | * |
| 1802 | * @return string |
| 1803 | * html hyperlink of manager contact view page |
| 1804 | * |
| 1805 | */ |
| 1806 | public static function getCaseManagerContact($caseType, $caseId) { |
| 1807 | if (!$caseType || !$caseId) { |
| 1808 | return NULL; |
| 1809 | } |
| 1810 | |
| 1811 | $caseManagerName = '---'; |
| 1812 | $xmlProcessor = new CRM_Case_XMLProcessor_Process(); |
| 1813 | |
| 1814 | $managerRoleId = $xmlProcessor->getCaseManagerRoleId($caseType); |
| 1815 | |
| 1816 | if (!empty($managerRoleId)) { |
| 1817 | if (substr($managerRoleId, -4) == '_a_b') { |
| 1818 | $managerRoleQuery = " |
| 1819 | SELECT civicrm_contact.id as casemanager_id, |
| 1820 | civicrm_contact.sort_name as casemanager |
| 1821 | FROM civicrm_contact |
| 1822 | LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_b = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1) AND civicrm_relationship.is_active |
| 1823 | LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id |
| 1824 | WHERE civicrm_case.id = %2 AND is_active = 1"; |
| 1825 | } |
| 1826 | if (substr($managerRoleId, -4) == '_b_a') { |
| 1827 | $managerRoleQuery = " |
| 1828 | SELECT civicrm_contact.id as casemanager_id, |
| 1829 | civicrm_contact.sort_name as casemanager |
| 1830 | FROM civicrm_contact |
| 1831 | LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_a = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1) AND civicrm_relationship.is_active |
| 1832 | LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id |
| 1833 | WHERE civicrm_case.id = %2 AND is_active = 1"; |
| 1834 | } |
| 1835 | |
| 1836 | $managerRoleParams = array( |
| 1837 | 1 => array(substr($managerRoleId, 0, -4), 'Integer'), |
| 1838 | 2 => array($caseId, 'Integer'), |
| 1839 | ); |
| 1840 | |
| 1841 | $dao = CRM_Core_DAO::executeQuery($managerRoleQuery, $managerRoleParams); |
| 1842 | if ($dao->fetch()) { |
| 1843 | $caseManagerName = sprintf('<a href="%s">%s</a>', |
| 1844 | CRM_Utils_System::url('civicrm/contact/view', array('cid' => $dao->casemanager_id)), |
| 1845 | $dao->casemanager |
| 1846 | ); |
| 1847 | } |
| 1848 | } |
| 1849 | |
| 1850 | return $caseManagerName; |
| 1851 | } |
| 1852 | |
| 1853 | /** |
| 1854 | * @param int $contactId |
| 1855 | * @param bool $excludeDeleted |
| 1856 | * |
| 1857 | * @return int |
| 1858 | */ |
| 1859 | public static function caseCount($contactId = NULL, $excludeDeleted = TRUE) { |
| 1860 | $params = array('check_permissions' => TRUE); |
| 1861 | if ($excludeDeleted) { |
| 1862 | $params['is_deleted'] = 0; |
| 1863 | } |
| 1864 | if ($contactId) { |
| 1865 | $params['contact_id'] = $contactId; |
| 1866 | } |
| 1867 | try { |
| 1868 | return civicrm_api3('Case', 'getcount', $params); |
| 1869 | } |
| 1870 | catch (CiviCRM_API3_Exception $e) { |
| 1871 | // Lack of permissions will throw an exception |
| 1872 | return 0; |
| 1873 | } |
| 1874 | } |
| 1875 | |
| 1876 | /** |
| 1877 | * Retrieve related case ids for given case. |
| 1878 | * |
| 1879 | * @param int $caseId |
| 1880 | * @param bool $excludeDeleted |
| 1881 | * Do not include deleted cases. |
| 1882 | * |
| 1883 | * @return array |
| 1884 | */ |
| 1885 | public static function getRelatedCaseIds($caseId, $excludeDeleted = TRUE) { |
| 1886 | //FIXME : do check for permissions. |
| 1887 | |
| 1888 | if (!$caseId) { |
| 1889 | return array(); |
| 1890 | } |
| 1891 | |
| 1892 | $linkActType = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_type_id', 'Link Cases'); |
| 1893 | if (!$linkActType) { |
| 1894 | return array(); |
| 1895 | } |
| 1896 | |
| 1897 | $whereClause = "mainCase.id = %2"; |
| 1898 | if ($excludeDeleted) { |
| 1899 | $whereClause .= " AND ( relAct.is_deleted = 0 OR relAct.is_deleted IS NULL )"; |
| 1900 | } |
| 1901 | |
| 1902 | $query = " |
| 1903 | SELECT relCaseAct.case_id |
| 1904 | FROM civicrm_case mainCase |
| 1905 | INNER JOIN civicrm_case_activity mainCaseAct ON (mainCaseAct.case_id = mainCase.id) |
| 1906 | INNER JOIN civicrm_activity mainAct ON (mainCaseAct.activity_id = mainAct.id AND mainAct.activity_type_id = %1) |
| 1907 | INNER JOIN civicrm_case_activity relCaseAct ON (relCaseAct.activity_id = mainAct.id AND mainCaseAct.id != relCaseAct.id) |
| 1908 | INNER JOIN civicrm_activity relAct ON (relCaseAct.activity_id = relAct.id AND relAct.activity_type_id = %1) |
| 1909 | WHERE $whereClause"; |
| 1910 | |
| 1911 | $dao = CRM_Core_DAO::executeQuery($query, array( |
| 1912 | 1 => array($linkActType, 'Integer'), |
| 1913 | 2 => array($caseId, 'Integer'), |
| 1914 | )); |
| 1915 | $relatedCaseIds = array(); |
| 1916 | while ($dao->fetch()) { |
| 1917 | $relatedCaseIds[$dao->case_id] = $dao->case_id; |
| 1918 | } |
| 1919 | |
| 1920 | return array_values($relatedCaseIds); |
| 1921 | } |
| 1922 | |
| 1923 | /** |
| 1924 | * Retrieve related case details for given case. |
| 1925 | * |
| 1926 | * @param int $caseId |
| 1927 | * @param bool $excludeDeleted |
| 1928 | * Do not include deleted cases. |
| 1929 | * |
| 1930 | * @return array |
| 1931 | */ |
| 1932 | public static function getRelatedCases($caseId, $excludeDeleted = TRUE) { |
| 1933 | $relatedCaseIds = self::getRelatedCaseIds($caseId, $excludeDeleted); |
| 1934 | $relatedCases = array(); |
| 1935 | |
| 1936 | if (!$relatedCaseIds) { |
| 1937 | return array(); |
| 1938 | } |
| 1939 | |
| 1940 | $whereClause = 'relCase.id IN ( ' . implode(',', $relatedCaseIds) . ' )'; |
| 1941 | if ($excludeDeleted) { |
| 1942 | $whereClause .= " AND ( relCase.is_deleted = 0 OR relCase.is_deleted IS NULL )"; |
| 1943 | } |
| 1944 | |
| 1945 | //filter for permissioned cases. |
| 1946 | $filterCases = array(); |
| 1947 | $doFilterCases = FALSE; |
| 1948 | if (!CRM_Core_Permission::check('access all cases and activities')) { |
| 1949 | $doFilterCases = TRUE; |
| 1950 | $filterCases = CRM_Case_BAO_Case::getCases(FALSE); |
| 1951 | } |
| 1952 | |
| 1953 | //2. fetch the details of related cases. |
| 1954 | $query = " |
| 1955 | SELECT relCase.id as id, |
| 1956 | civicrm_case_type.title as case_type, |
| 1957 | client.display_name as client_name, |
| 1958 | client.id as client_id, |
| 1959 | relCase.status_id |
| 1960 | FROM civicrm_case relCase |
| 1961 | INNER JOIN civicrm_case_contact relCaseContact ON ( relCase.id = relCaseContact.case_id ) |
| 1962 | INNER JOIN civicrm_contact client ON ( client.id = relCaseContact.contact_id ) |
| 1963 | LEFT JOIN civicrm_case_type ON relCase.case_type_id = civicrm_case_type.id |
| 1964 | WHERE {$whereClause}"; |
| 1965 | |
| 1966 | $dao = CRM_Core_DAO::executeQuery($query); |
| 1967 | $contactViewUrl = CRM_Utils_System::url("civicrm/contact/view", "reset=1&cid="); |
| 1968 | $hasViewContact = CRM_Core_Permission::giveMeAllACLs(); |
| 1969 | $statuses = CRM_Case_BAO_Case::buildOptions('status_id'); |
| 1970 | |
| 1971 | while ($dao->fetch()) { |
| 1972 | $caseView = NULL; |
| 1973 | if (!$doFilterCases || array_key_exists($dao->id, $filterCases)) { |
| 1974 | $caseViewStr = "reset=1&id={$dao->id}&cid={$dao->client_id}&action=view&context=case&selectedChild=case"; |
| 1975 | $caseViewUrl = CRM_Utils_System::url("civicrm/contact/view/case", $caseViewStr); |
| 1976 | $caseView = "<a class='action-item no-popup crm-hover-button' href='{$caseViewUrl}'>" . ts('View Case') . "</a>"; |
| 1977 | } |
| 1978 | $clientView = $dao->client_name; |
| 1979 | if ($hasViewContact) { |
| 1980 | $clientView = "<a href='{$contactViewUrl}{$dao->client_id}'>$dao->client_name</a>"; |
| 1981 | } |
| 1982 | |
| 1983 | $relatedCases[$dao->id] = array( |
| 1984 | 'case_id' => $dao->id, |
| 1985 | 'case_type' => $dao->case_type, |
| 1986 | 'client_name' => $clientView, |
| 1987 | 'case_status' => $statuses[$dao->status_id], |
| 1988 | 'links' => $caseView, |
| 1989 | ); |
| 1990 | } |
| 1991 | |
| 1992 | return $relatedCases; |
| 1993 | } |
| 1994 | |
| 1995 | /** |
| 1996 | * Merge two duplicate contacts' cases - follow CRM-5758 rules. |
| 1997 | * |
| 1998 | * @see CRM_Dedupe_Merger::cpTables() |
| 1999 | * |
| 2000 | * TODO: use the 3rd $sqls param to append sql statements rather than executing them here |
| 2001 | * |
| 2002 | * @param int $mainContactId |
| 2003 | * @param int $otherContactId |
| 2004 | */ |
| 2005 | public static function mergeContacts($mainContactId, $otherContactId) { |
| 2006 | self::mergeCases($mainContactId, NULL, $otherContactId); |
| 2007 | } |
| 2008 | |
| 2009 | /** |
| 2010 | * Function perform two task. |
| 2011 | * 1. Merge two duplicate contacts cases - follow CRM-5758 rules. |
| 2012 | * 2. Merge two cases of same contact - follow CRM-5598 rules. |
| 2013 | * |
| 2014 | * @param int $mainContactId |
| 2015 | * Contact id of main contact record. |
| 2016 | * @param int $mainCaseId |
| 2017 | * Case id of main case record. |
| 2018 | * @param int $otherContactId |
| 2019 | * Contact id of record which is going to merge. |
| 2020 | * @param int $otherCaseId |
| 2021 | * Case id of record which is going to merge. |
| 2022 | * |
| 2023 | * @param bool $changeClient |
| 2024 | * |
| 2025 | * @return int|null |
| 2026 | * @throws \CRM_Core_Exception |
| 2027 | */ |
| 2028 | public static function mergeCases( |
| 2029 | $mainContactId, $mainCaseId = NULL, $otherContactId = NULL, |
| 2030 | $otherCaseId = NULL, $changeClient = FALSE) { |
| 2031 | $moveToTrash = TRUE; |
| 2032 | |
| 2033 | $duplicateContacts = FALSE; |
| 2034 | if ($mainContactId && $otherContactId && |
| 2035 | $mainContactId != $otherContactId |
| 2036 | ) { |
| 2037 | $duplicateContacts = TRUE; |
| 2038 | } |
| 2039 | |
| 2040 | $duplicateCases = FALSE; |
| 2041 | if ($mainCaseId && $otherCaseId && |
| 2042 | $mainCaseId != $otherCaseId |
| 2043 | ) { |
| 2044 | $duplicateCases = TRUE; |
| 2045 | } |
| 2046 | |
| 2047 | $mainCaseIds = array(); |
| 2048 | if (!$duplicateContacts && !$duplicateCases) { |
| 2049 | return $mainCaseIds; |
| 2050 | } |
| 2051 | |
| 2052 | $activityTypes = CRM_Activity_BAO_Activity::buildOptions('activity_type_id', 'validate'); |
| 2053 | $completedActivityStatus = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Completed'); |
| 2054 | $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate'); |
| 2055 | $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts); |
| 2056 | $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts); |
| 2057 | $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts); |
| 2058 | |
| 2059 | $processCaseIds = array($otherCaseId); |
| 2060 | if ($duplicateContacts && !$duplicateCases) { |
| 2061 | if ($changeClient) { |
| 2062 | $processCaseIds = array($mainCaseId); |
| 2063 | } |
| 2064 | else { |
| 2065 | //get all case ids for other contact. |
| 2066 | $processCaseIds = self::retrieveCaseIdsByContactId($otherContactId, TRUE); |
| 2067 | } |
| 2068 | if (!is_array($processCaseIds)) { |
| 2069 | return; |
| 2070 | } |
| 2071 | } |
| 2072 | |
| 2073 | $session = CRM_Core_Session::singleton(); |
| 2074 | $currentUserId = $session->get('userID'); |
| 2075 | |
| 2076 | CRM_Utils_Hook::pre_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient); |
| 2077 | |
| 2078 | // copy all cases and connect to main contact id. |
| 2079 | foreach ($processCaseIds as $otherCaseId) { |
| 2080 | if ($duplicateContacts) { |
| 2081 | $mainCase = CRM_Core_DAO::copyGeneric('CRM_Case_DAO_Case', array('id' => $otherCaseId)); |
| 2082 | $mainCaseId = $mainCase->id; |
| 2083 | if (!$mainCaseId) { |
| 2084 | continue; |
| 2085 | } |
| 2086 | |
| 2087 | $mainCaseIds[] = $mainCaseId; |
| 2088 | //insert record for case contact. |
| 2089 | $otherCaseContact = new CRM_Case_DAO_CaseContact(); |
| 2090 | $otherCaseContact->case_id = $otherCaseId; |
| 2091 | $otherCaseContact->find(); |
| 2092 | while ($otherCaseContact->fetch()) { |
| 2093 | $mainCaseContact = new CRM_Case_DAO_CaseContact(); |
| 2094 | $mainCaseContact->case_id = $mainCaseId; |
| 2095 | $mainCaseContact->contact_id = $otherCaseContact->contact_id; |
| 2096 | if ($mainCaseContact->contact_id == $otherContactId) { |
| 2097 | $mainCaseContact->contact_id = $mainContactId; |
| 2098 | } |
| 2099 | //avoid duplicate object. |
| 2100 | if (!$mainCaseContact->find(TRUE)) { |
| 2101 | $mainCaseContact->save(); |
| 2102 | } |
| 2103 | } |
| 2104 | } |
| 2105 | elseif (!$otherContactId) { |
| 2106 | $otherContactId = $mainContactId; |
| 2107 | } |
| 2108 | |
| 2109 | if (!$mainCaseId || !$otherCaseId || |
| 2110 | !$mainContactId || !$otherContactId |
| 2111 | ) { |
| 2112 | continue; |
| 2113 | } |
| 2114 | |
| 2115 | // get all activities for other case. |
| 2116 | $otherCaseActivities = array(); |
| 2117 | CRM_Core_DAO::commonRetrieveAll('CRM_Case_DAO_CaseActivity', 'case_id', $otherCaseId, $otherCaseActivities); |
| 2118 | |
| 2119 | //for duplicate cases do not process singleton activities. |
| 2120 | $otherActivityIds = $singletonActivityIds = array(); |
| 2121 | foreach ($otherCaseActivities as $caseActivityId => $otherIds) { |
| 2122 | $otherActId = CRM_Utils_Array::value('activity_id', $otherIds); |
| 2123 | if (!$otherActId || in_array($otherActId, $otherActivityIds)) { |
| 2124 | continue; |
| 2125 | } |
| 2126 | $otherActivityIds[] = $otherActId; |
| 2127 | } |
| 2128 | if ($duplicateCases) { |
| 2129 | if ($openCaseType = array_search('Open Case', $activityTypes)) { |
| 2130 | $sql = " |
| 2131 | SELECT id |
| 2132 | FROM civicrm_activity |
| 2133 | WHERE activity_type_id = $openCaseType |
| 2134 | AND id IN ( " . implode(',', array_values($otherActivityIds)) . ');'; |
| 2135 | $dao = CRM_Core_DAO::executeQuery($sql); |
| 2136 | while ($dao->fetch()) { |
| 2137 | $singletonActivityIds[] = $dao->id; |
| 2138 | } |
| 2139 | } |
| 2140 | } |
| 2141 | |
| 2142 | // migrate all activities and connect to main contact. |
| 2143 | $copiedActivityIds = $activityMappingIds = array(); |
| 2144 | sort($otherActivityIds); |
| 2145 | foreach ($otherActivityIds as $otherActivityId) { |
| 2146 | |
| 2147 | //for duplicate cases - |
| 2148 | //do not migrate singleton activities. |
| 2149 | if (!$otherActivityId || in_array($otherActivityId, $singletonActivityIds)) { |
| 2150 | continue; |
| 2151 | } |
| 2152 | |
| 2153 | //migrate activity record. |
| 2154 | $otherActivity = new CRM_Activity_DAO_Activity(); |
| 2155 | $otherActivity->id = $otherActivityId; |
| 2156 | if (!$otherActivity->find(TRUE)) { |
| 2157 | continue; |
| 2158 | } |
| 2159 | |
| 2160 | $mainActVals = array(); |
| 2161 | $mainActivity = new CRM_Activity_DAO_Activity(); |
| 2162 | CRM_Core_DAO::storeValues($otherActivity, $mainActVals); |
| 2163 | $mainActivity->copyValues($mainActVals); |
| 2164 | $mainActivity->id = NULL; |
| 2165 | $mainActivity->activity_date_time = CRM_Utils_Date::isoToMysql($otherActivity->activity_date_time); |
| 2166 | $mainActivity->source_record_id = CRM_Utils_Array::value($mainActivity->source_record_id, |
| 2167 | $activityMappingIds |
| 2168 | ); |
| 2169 | |
| 2170 | $mainActivity->original_id = CRM_Utils_Array::value($mainActivity->original_id, |
| 2171 | $activityMappingIds |
| 2172 | ); |
| 2173 | |
| 2174 | $mainActivity->parent_id = CRM_Utils_Array::value($mainActivity->parent_id, |
| 2175 | $activityMappingIds |
| 2176 | ); |
| 2177 | $mainActivity->save(); |
| 2178 | $mainActivityId = $mainActivity->id; |
| 2179 | if (!$mainActivityId) { |
| 2180 | continue; |
| 2181 | } |
| 2182 | |
| 2183 | $activityMappingIds[$otherActivityId] = $mainActivityId; |
| 2184 | // insert log of all activities |
| 2185 | CRM_Activity_BAO_Activity::logActivityAction($mainActivity); |
| 2186 | |
| 2187 | $copiedActivityIds[] = $otherActivityId; |
| 2188 | |
| 2189 | //create case activity record. |
| 2190 | $mainCaseActivity = new CRM_Case_DAO_CaseActivity(); |
| 2191 | $mainCaseActivity->case_id = $mainCaseId; |
| 2192 | $mainCaseActivity->activity_id = $mainActivityId; |
| 2193 | $mainCaseActivity->save(); |
| 2194 | |
| 2195 | //migrate source activity. |
| 2196 | $otherSourceActivity = new CRM_Activity_DAO_ActivityContact(); |
| 2197 | $otherSourceActivity->activity_id = $otherActivityId; |
| 2198 | $otherSourceActivity->record_type_id = $sourceID; |
| 2199 | $otherSourceActivity->find(); |
| 2200 | while ($otherSourceActivity->fetch()) { |
| 2201 | $mainActivitySource = new CRM_Activity_DAO_ActivityContact(); |
| 2202 | $mainActivitySource->record_type_id = $sourceID; |
| 2203 | $mainActivitySource->activity_id = $mainActivityId; |
| 2204 | $mainActivitySource->contact_id = $otherSourceActivity->contact_id; |
| 2205 | if ($mainActivitySource->contact_id == $otherContactId) { |
| 2206 | $mainActivitySource->contact_id = $mainContactId; |
| 2207 | } |
| 2208 | //avoid duplicate object. |
| 2209 | if (!$mainActivitySource->find(TRUE)) { |
| 2210 | $mainActivitySource->save(); |
| 2211 | } |
| 2212 | } |
| 2213 | |
| 2214 | //migrate target activities. |
| 2215 | $otherTargetActivity = new CRM_Activity_DAO_ActivityContact(); |
| 2216 | $otherTargetActivity->activity_id = $otherActivityId; |
| 2217 | $otherTargetActivity->record_type_id = $targetID; |
| 2218 | $otherTargetActivity->find(); |
| 2219 | while ($otherTargetActivity->fetch()) { |
| 2220 | $mainActivityTarget = new CRM_Activity_DAO_ActivityContact(); |
| 2221 | $mainActivityTarget->record_type_id = $targetID; |
| 2222 | $mainActivityTarget->activity_id = $mainActivityId; |
| 2223 | $mainActivityTarget->contact_id = $otherTargetActivity->contact_id; |
| 2224 | if ($mainActivityTarget->contact_id == $otherContactId) { |
| 2225 | $mainActivityTarget->contact_id = $mainContactId; |
| 2226 | } |
| 2227 | //avoid duplicate object. |
| 2228 | if (!$mainActivityTarget->find(TRUE)) { |
| 2229 | $mainActivityTarget->save(); |
| 2230 | } |
| 2231 | } |
| 2232 | |
| 2233 | //migrate assignee activities. |
| 2234 | $otherAssigneeActivity = new CRM_Activity_DAO_ActivityContact(); |
| 2235 | $otherAssigneeActivity->activity_id = $otherActivityId; |
| 2236 | $otherAssigneeActivity->record_type_id = $assigneeID; |
| 2237 | $otherAssigneeActivity->find(); |
| 2238 | while ($otherAssigneeActivity->fetch()) { |
| 2239 | $mainAssigneeActivity = new CRM_Activity_DAO_ActivityContact(); |
| 2240 | $mainAssigneeActivity->activity_id = $mainActivityId; |
| 2241 | $mainAssigneeActivity->record_type_id = $assigneeID; |
| 2242 | $mainAssigneeActivity->contact_id = $otherAssigneeActivity->contact_id; |
| 2243 | if ($mainAssigneeActivity->contact_id == $otherContactId) { |
| 2244 | $mainAssigneeActivity->contact_id = $mainContactId; |
| 2245 | } |
| 2246 | //avoid duplicate object. |
| 2247 | if (!$mainAssigneeActivity->find(TRUE)) { |
| 2248 | $mainAssigneeActivity->save(); |
| 2249 | } |
| 2250 | } |
| 2251 | |
| 2252 | // copy custom fields and attachments |
| 2253 | $aparams = array( |
| 2254 | 'activityID' => $otherActivityId, |
| 2255 | 'mainActivityId' => $mainActivityId, |
| 2256 | ); |
| 2257 | CRM_Activity_BAO_Activity::copyExtendedActivityData($aparams); |
| 2258 | } |
| 2259 | |
| 2260 | //copy case relationship. |
| 2261 | if ($duplicateContacts) { |
| 2262 | //migrate relationship records. |
| 2263 | $otherRelationship = new CRM_Contact_DAO_Relationship(); |
| 2264 | $otherRelationship->case_id = $otherCaseId; |
| 2265 | $otherRelationship->find(); |
| 2266 | $otherRelationshipIds = array(); |
| 2267 | while ($otherRelationship->fetch()) { |
| 2268 | $otherRelVals = array(); |
| 2269 | $updateOtherRel = FALSE; |
| 2270 | CRM_Core_DAO::storeValues($otherRelationship, $otherRelVals); |
| 2271 | |
| 2272 | $mainRelationship = new CRM_Contact_DAO_Relationship(); |
| 2273 | $mainRelationship->copyValues($otherRelVals); |
| 2274 | $mainRelationship->id = NULL; |
| 2275 | $mainRelationship->case_id = $mainCaseId; |
| 2276 | if ($mainRelationship->contact_id_a == $otherContactId) { |
| 2277 | $updateOtherRel = TRUE; |
| 2278 | $mainRelationship->contact_id_a = $mainContactId; |
| 2279 | } |
| 2280 | |
| 2281 | //case creator change only when we merge user contact. |
| 2282 | if ($mainRelationship->contact_id_b == $otherContactId) { |
| 2283 | //do not change creator for change client. |
| 2284 | if (!$changeClient) { |
| 2285 | $updateOtherRel = TRUE; |
| 2286 | $mainRelationship->contact_id_b = ($currentUserId) ? $currentUserId : $mainContactId; |
| 2287 | } |
| 2288 | } |
| 2289 | $mainRelationship->end_date = CRM_Utils_Date::isoToMysql($otherRelationship->end_date); |
| 2290 | $mainRelationship->start_date = CRM_Utils_Date::isoToMysql($otherRelationship->start_date); |
| 2291 | |
| 2292 | //avoid duplicate object. |
| 2293 | if (!$mainRelationship->find(TRUE)) { |
| 2294 | $mainRelationship->save(); |
| 2295 | } |
| 2296 | |
| 2297 | //get the other relationship ids to update end date. |
| 2298 | if ($updateOtherRel) { |
| 2299 | $otherRelationshipIds[$otherRelationship->id] = $otherRelationship->id; |
| 2300 | } |
| 2301 | } |
| 2302 | |
| 2303 | //update other relationships end dates |
| 2304 | if (!empty($otherRelationshipIds)) { |
| 2305 | $sql = 'UPDATE civicrm_relationship |
| 2306 | SET end_date = CURDATE() |
| 2307 | WHERE id IN ( ' . implode(',', $otherRelationshipIds) . ')'; |
| 2308 | CRM_Core_DAO::executeQuery($sql); |
| 2309 | } |
| 2310 | } |
| 2311 | |
| 2312 | //move other case to trash. |
| 2313 | $mergeCase = self::deleteCase($otherCaseId, $moveToTrash); |
| 2314 | if (!$mergeCase) { |
| 2315 | continue; |
| 2316 | } |
| 2317 | |
| 2318 | $mergeActSubject = $mergeActSubjectDetails = $mergeActType = ''; |
| 2319 | if ($changeClient) { |
| 2320 | $mainContactDisplayName = CRM_Contact_BAO_Contact::displayName($mainContactId); |
| 2321 | $otherContactDisplayName = CRM_Contact_BAO_Contact::displayName($otherContactId); |
| 2322 | |
| 2323 | $mergeActType = array_search('Reassigned Case', $activityTypes); |
| 2324 | $mergeActSubject = ts("Case %1 reassigned client from %2 to %3. New Case ID is %4.", |
| 2325 | array( |
| 2326 | 1 => $otherCaseId, |
| 2327 | 2 => $otherContactDisplayName, |
| 2328 | 3 => $mainContactDisplayName, |
| 2329 | 4 => $mainCaseId, |
| 2330 | ) |
| 2331 | ); |
| 2332 | } |
| 2333 | elseif ($duplicateContacts) { |
| 2334 | $mergeActType = array_search('Merge Case', $activityTypes); |
| 2335 | $mergeActSubject = ts("Case %1 copied from contact id %2 to contact id %3 via merge. New Case ID is %4.", |
| 2336 | array( |
| 2337 | 1 => $otherCaseId, |
| 2338 | 2 => $otherContactId, |
| 2339 | 3 => $mainContactId, |
| 2340 | 4 => $mainCaseId, |
| 2341 | ) |
| 2342 | ); |
| 2343 | } |
| 2344 | else { |
| 2345 | $mergeActType = array_search('Merge Case', $activityTypes); |
| 2346 | $mergeActSubject = ts("Case %1 merged into case %2", array(1 => $otherCaseId, 2 => $mainCaseId)); |
| 2347 | if (!empty($copiedActivityIds)) { |
| 2348 | $sql = ' |
| 2349 | SELECT id, subject, activity_date_time, activity_type_id |
| 2350 | FROM civicrm_activity |
| 2351 | WHERE id IN (' . implode(',', $copiedActivityIds) . ')'; |
| 2352 | $dao = CRM_Core_DAO::executeQuery($sql); |
| 2353 | while ($dao->fetch()) { |
| 2354 | $mergeActSubjectDetails .= "{$dao->activity_date_time} :: {$activityTypes[$dao->activity_type_id]}"; |
| 2355 | if ($dao->subject) { |
| 2356 | $mergeActSubjectDetails .= " :: {$dao->subject}"; |
| 2357 | } |
| 2358 | $mergeActSubjectDetails .= "<br />"; |
| 2359 | } |
| 2360 | } |
| 2361 | } |
| 2362 | |
| 2363 | // Create merge activity record. Source for merge activity is the logged in user's contact ID ($currentUserId). |
| 2364 | $activityParams = array( |
| 2365 | 'subject' => $mergeActSubject, |
| 2366 | 'details' => $mergeActSubjectDetails, |
| 2367 | 'status_id' => $completedActivityStatus, |
| 2368 | 'activity_type_id' => $mergeActType, |
| 2369 | 'source_contact_id' => $currentUserId, |
| 2370 | 'activity_date_time' => date('YmdHis'), |
| 2371 | ); |
| 2372 | |
| 2373 | $mergeActivity = CRM_Activity_BAO_Activity::create($activityParams); |
| 2374 | $mergeActivityId = $mergeActivity->id; |
| 2375 | if (!$mergeActivityId) { |
| 2376 | continue; |
| 2377 | } |
| 2378 | |
| 2379 | //connect merge activity to case. |
| 2380 | $mergeCaseAct = array( |
| 2381 | 'case_id' => $mainCaseId, |
| 2382 | 'activity_id' => $mergeActivityId, |
| 2383 | ); |
| 2384 | |
| 2385 | self::processCaseActivity($mergeCaseAct); |
| 2386 | } |
| 2387 | |
| 2388 | CRM_Utils_Hook::post_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient); |
| 2389 | |
| 2390 | return $mainCaseIds; |
| 2391 | } |
| 2392 | |
| 2393 | /** |
| 2394 | * Validate contact permission for |
| 2395 | * edit/view on activity record and build links. |
| 2396 | * |
| 2397 | * @param array $tplParams |
| 2398 | * Params to be sent to template for sending email. |
| 2399 | * @param array $activityParams |
| 2400 | * Info of the activity. |
| 2401 | */ |
| 2402 | public static function buildPermissionLinks(&$tplParams, $activityParams) { |
| 2403 | $activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityParams['source_record_id'], |
| 2404 | 'activity_type_id', 'id' |
| 2405 | ); |
| 2406 | |
| 2407 | if (!empty($tplParams['isCaseActivity'])) { |
| 2408 | $tplParams['editActURL'] = CRM_Utils_System::url('civicrm/case/activity', |
| 2409 | "reset=1&cid={$activityParams['target_id']}&caseid={$activityParams['case_id']}&action=update&id={$activityParams['source_record_id']}", TRUE |
| 2410 | ); |
| 2411 | |
| 2412 | $tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/case/activity/view', |
| 2413 | "reset=1&aid={$activityParams['source_record_id']}&cid={$activityParams['target_id']}&caseID={$activityParams['case_id']}", TRUE |
| 2414 | ); |
| 2415 | |
| 2416 | $tplParams['manageCaseURL'] = CRM_Utils_System::url('civicrm/contact/view/case', |
| 2417 | "reset=1&id={$activityParams['case_id']}&cid={$activityParams['target_id']}&action=view&context=home", TRUE |
| 2418 | ); |
| 2419 | } |
| 2420 | else { |
| 2421 | $tplParams['editActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity', |
| 2422 | "atype=$activityTypeId&action=update&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE |
| 2423 | ); |
| 2424 | |
| 2425 | $tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity', |
| 2426 | "atype=$activityTypeId&action=view&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE |
| 2427 | ); |
| 2428 | } |
| 2429 | } |
| 2430 | |
| 2431 | /** |
| 2432 | * Validate contact permission for |
| 2433 | * given operation on activity record. |
| 2434 | * |
| 2435 | * @param int $activityId |
| 2436 | * Activity record id. |
| 2437 | * @param string $operation |
| 2438 | * User operation. |
| 2439 | * @param int $actTypeId |
| 2440 | * Activity type id. |
| 2441 | * @param int $contactId |
| 2442 | * Contact id/if not pass consider logged in. |
| 2443 | * @param bool $checkComponent |
| 2444 | * Do we need to check component enabled. |
| 2445 | * |
| 2446 | * @return bool |
| 2447 | */ |
| 2448 | public static function checkPermission($activityId, $operation, $actTypeId = NULL, $contactId = NULL, $checkComponent = TRUE) { |
| 2449 | $allow = FALSE; |
| 2450 | if (!$actTypeId && $activityId) { |
| 2451 | $actTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id'); |
| 2452 | } |
| 2453 | |
| 2454 | if (!$activityId || !$operation || !$actTypeId) { |
| 2455 | return $allow; |
| 2456 | } |
| 2457 | |
| 2458 | //do check for civicase component enabled. |
| 2459 | if ($checkComponent && !self::enabled()) { |
| 2460 | return $allow; |
| 2461 | } |
| 2462 | |
| 2463 | //do check for cases. |
| 2464 | $caseActOperations = array( |
| 2465 | 'File On Case', |
| 2466 | 'Link Cases', |
| 2467 | 'Move To Case', |
| 2468 | 'Copy To Case', |
| 2469 | ); |
| 2470 | |
| 2471 | if (in_array($operation, $caseActOperations)) { |
| 2472 | static $caseCount; |
| 2473 | if (!isset($caseCount)) { |
| 2474 | try { |
| 2475 | $caseCount = civicrm_api3('Case', 'getcount', array( |
| 2476 | 'check_permissions' => TRUE, |
| 2477 | 'status_id' => array('!=' => 'Closed'), |
| 2478 | 'is_deleted' => 0, |
| 2479 | 'end_date' => array('IS NULL' => 1), |
| 2480 | )); |
| 2481 | } |
| 2482 | catch (CiviCRM_API3_Exception $e) { |
| 2483 | // Lack of permissions will throw an exception |
| 2484 | $caseCount = 0; |
| 2485 | } |
| 2486 | } |
| 2487 | if ($operation == 'File On Case') { |
| 2488 | $allow = !empty($caseCount); |
| 2489 | } |
| 2490 | else { |
| 2491 | $allow = ($caseCount > 1); |
| 2492 | } |
| 2493 | } |
| 2494 | |
| 2495 | $actionOperations = array('view', 'edit', 'delete'); |
| 2496 | if (in_array($operation, $actionOperations)) { |
| 2497 | |
| 2498 | //do cache when user has non/supper permission. |
| 2499 | static $allowOperations; |
| 2500 | |
| 2501 | if (!is_array($allowOperations) || |
| 2502 | !array_key_exists($operation, $allowOperations) |
| 2503 | ) { |
| 2504 | |
| 2505 | if (!$contactId) { |
| 2506 | $session = CRM_Core_Session::singleton(); |
| 2507 | $contactId = $session->get('userID'); |
| 2508 | } |
| 2509 | |
| 2510 | //check for permissions. |
| 2511 | $permissions = array( |
| 2512 | 'view' => array( |
| 2513 | 'access my cases and activities', |
| 2514 | 'access all cases and activities', |
| 2515 | ), |
| 2516 | 'edit' => array( |
| 2517 | 'access my cases and activities', |
| 2518 | 'access all cases and activities', |
| 2519 | ), |
| 2520 | 'delete' => array('delete activities'), |
| 2521 | ); |
| 2522 | |
| 2523 | //check for core permission. |
| 2524 | $hasPermissions = array(); |
| 2525 | $checkPermissions = CRM_Utils_Array::value($operation, $permissions); |
| 2526 | if (is_array($checkPermissions)) { |
| 2527 | foreach ($checkPermissions as $per) { |
| 2528 | if (CRM_Core_Permission::check($per)) { |
| 2529 | $hasPermissions[$operation][] = $per; |
| 2530 | } |
| 2531 | } |
| 2532 | } |
| 2533 | |
| 2534 | //has permissions. |
| 2535 | if (!empty($hasPermissions)) { |
| 2536 | //need to check activity object specific. |
| 2537 | if (in_array($operation, array( |
| 2538 | 'view', |
| 2539 | 'edit', |
| 2540 | )) |
| 2541 | ) { |
| 2542 | //do we have supper permission. |
| 2543 | if (in_array('access all cases and activities', $hasPermissions[$operation])) { |
| 2544 | $allowOperations[$operation] = $allow = TRUE; |
| 2545 | } |
| 2546 | else { |
| 2547 | //user has only access to my cases and activity. |
| 2548 | //here object specific permmions come in picture. |
| 2549 | |
| 2550 | //edit - contact must be source or assignee |
| 2551 | //view - contact must be source/assignee/target |
| 2552 | $isTarget = $isAssignee = $isSource = FALSE; |
| 2553 | $activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate'); |
| 2554 | $sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts); |
| 2555 | $assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts); |
| 2556 | $targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts); |
| 2557 | |
| 2558 | $target = new CRM_Activity_DAO_ActivityContact(); |
| 2559 | $target->record_type_id = $targetID; |
| 2560 | $target->activity_id = $activityId; |
| 2561 | $target->contact_id = $contactId; |
| 2562 | if ($target->find(TRUE)) { |
| 2563 | $isTarget = TRUE; |
| 2564 | } |
| 2565 | |
| 2566 | $assignee = new CRM_Activity_DAO_ActivityContact(); |
| 2567 | $assignee->activity_id = $activityId; |
| 2568 | $assignee->record_type_id = $assigneeID; |
| 2569 | $assignee->contact_id = $contactId; |
| 2570 | if ($assignee->find(TRUE)) { |
| 2571 | $isAssignee = TRUE; |
| 2572 | } |
| 2573 | |
| 2574 | $source = new CRM_Activity_DAO_ActivityContact(); |
| 2575 | $source->activity_id = $activityId; |
| 2576 | $source->record_type_id = $sourceID; |
| 2577 | $source->contact_id = $contactId; |
| 2578 | if ($source->find(TRUE)) { |
| 2579 | $isSource = TRUE; |
| 2580 | } |
| 2581 | |
| 2582 | if ($operation == 'edit') { |
| 2583 | if ($isAssignee || $isSource) { |
| 2584 | $allow = TRUE; |
| 2585 | } |
| 2586 | } |
| 2587 | if ($operation == 'view') { |
| 2588 | if ($isTarget || $isAssignee || $isSource) { |
| 2589 | $allow = TRUE; |
| 2590 | } |
| 2591 | } |
| 2592 | } |
| 2593 | } |
| 2594 | elseif (is_array($hasPermissions[$operation])) { |
| 2595 | $allowOperations[$operation] = $allow = TRUE; |
| 2596 | } |
| 2597 | } |
| 2598 | else { |
| 2599 | //contact do not have permission. |
| 2600 | $allowOperations[$operation] = FALSE; |
| 2601 | } |
| 2602 | } |
| 2603 | else { |
| 2604 | //use cache. |
| 2605 | //here contact might have supper/non permission. |
| 2606 | $allow = $allowOperations[$operation]; |
| 2607 | } |
| 2608 | } |
| 2609 | |
| 2610 | //do further only when operation is granted. |
| 2611 | if ($allow) { |
| 2612 | $actTypeName = CRM_Core_PseudoConstant::getName('CRM_Activity_BAO_Activity', 'activity_type_id', $actTypeId); |
| 2613 | |
| 2614 | //do not allow multiple copy / edit action. |
| 2615 | $singletonNames = array( |
| 2616 | 'Open Case', |
| 2617 | 'Reassigned Case', |
| 2618 | 'Merge Case', |
| 2619 | 'Link Cases', |
| 2620 | 'Assign Case Role', |
| 2621 | 'Email', |
| 2622 | 'Inbound Email', |
| 2623 | ); |
| 2624 | |
| 2625 | //do not allow to delete these activities, CRM-4543 |
| 2626 | $doNotDeleteNames = array('Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date'); |
| 2627 | |
| 2628 | //allow edit operation. |
| 2629 | $allowEditNames = array('Open Case'); |
| 2630 | |
| 2631 | if (CRM_Activity_BAO_Activity::checkEditInboundEmailsPermissions()) { |
| 2632 | $allowEditNames[] = 'Inbound Email'; |
| 2633 | } |
| 2634 | |
| 2635 | // do not allow File on Case |
| 2636 | $doNotFileNames = array( |
| 2637 | 'Open Case', |
| 2638 | 'Change Case Type', |
| 2639 | 'Change Case Status', |
| 2640 | 'Change Case Start Date', |
| 2641 | 'Reassigned Case', |
| 2642 | 'Merge Case', |
| 2643 | 'Link Cases', |
| 2644 | 'Assign Case Role', |
| 2645 | ); |
| 2646 | |
| 2647 | if (in_array($actTypeName, $singletonNames)) { |
| 2648 | $allow = FALSE; |
| 2649 | if ($operation == 'File On Case') { |
| 2650 | $allow = (in_array($actTypeName, $doNotFileNames)) ? FALSE : TRUE; |
| 2651 | } |
| 2652 | if (in_array($operation, $actionOperations)) { |
| 2653 | $allow = TRUE; |
| 2654 | if ($operation == 'edit') { |
| 2655 | $allow = (in_array($actTypeName, $allowEditNames)) ? TRUE : FALSE; |
| 2656 | } |
| 2657 | elseif ($operation == 'delete') { |
| 2658 | $allow = (in_array($actTypeName, $doNotDeleteNames)) ? FALSE : TRUE; |
| 2659 | } |
| 2660 | } |
| 2661 | } |
| 2662 | if ($allow && ($operation == 'delete') && |
| 2663 | in_array($actTypeName, $doNotDeleteNames) |
| 2664 | ) { |
| 2665 | $allow = FALSE; |
| 2666 | } |
| 2667 | |
| 2668 | if ($allow && ($operation == 'File On Case') && |
| 2669 | in_array($actTypeName, $doNotFileNames) |
| 2670 | ) { |
| 2671 | $allow = FALSE; |
| 2672 | } |
| 2673 | |
| 2674 | //check settings file for masking actions |
| 2675 | //on the basis the activity types |
| 2676 | //hide Edit link if activity type is NOT editable |
| 2677 | //(special case activities).CRM-5871 |
| 2678 | if ($allow && in_array($operation, $actionOperations)) { |
| 2679 | static $actionFilter = array(); |
| 2680 | if (!array_key_exists($operation, $actionFilter)) { |
| 2681 | $xmlProcessor = new CRM_Case_XMLProcessor_Process(); |
| 2682 | $actionFilter[$operation] = $xmlProcessor->get('Settings', 'ActivityTypes', FALSE, $operation); |
| 2683 | } |
| 2684 | if (array_key_exists($operation, $actionFilter[$operation]) && |
| 2685 | in_array($actTypeId, $actionFilter[$operation][$operation]) |
| 2686 | ) { |
| 2687 | $allow = FALSE; |
| 2688 | } |
| 2689 | } |
| 2690 | } |
| 2691 | |
| 2692 | return $allow; |
| 2693 | } |
| 2694 | |
| 2695 | /** |
| 2696 | * Since we drop 'access CiviCase', allow access |
| 2697 | * if user has 'access my cases and activities' |
| 2698 | * or 'access all cases and activities' |
| 2699 | */ |
| 2700 | public static function accessCiviCase() { |
| 2701 | if (!self::enabled()) { |
| 2702 | return FALSE; |
| 2703 | } |
| 2704 | |
| 2705 | if (CRM_Core_Permission::check('access my cases and activities') || |
| 2706 | CRM_Core_Permission::check('access all cases and activities') |
| 2707 | ) { |
| 2708 | return TRUE; |
| 2709 | } |
| 2710 | |
| 2711 | return FALSE; |
| 2712 | } |
| 2713 | |
| 2714 | /** |
| 2715 | * Verify user has permission to access a case. |
| 2716 | * |
| 2717 | * @param int $caseId |
| 2718 | * @param bool $denyClosed |
| 2719 | * Set TRUE if one wants closed cases to be treated as inaccessible. |
| 2720 | * |
| 2721 | * @return bool |
| 2722 | */ |
| 2723 | public static function accessCase($caseId, $denyClosed = TRUE) { |
| 2724 | if (!$caseId || !self::enabled()) { |
| 2725 | return FALSE; |
| 2726 | } |
| 2727 | |
| 2728 | $params = array('id' => $caseId, 'check_permissions' => TRUE); |
| 2729 | if ($denyClosed && !CRM_Core_Permission::check('access all cases and activities')) { |
| 2730 | $params['status_id'] = array('!=' => 'Closed'); |
| 2731 | } |
| 2732 | try { |
| 2733 | return (bool) civicrm_api3('Case', 'getcount', $params); |
| 2734 | } |
| 2735 | catch (CiviCRM_API3_Exception $e) { |
| 2736 | // Lack of permissions will throw an exception |
| 2737 | return FALSE; |
| 2738 | } |
| 2739 | } |
| 2740 | |
| 2741 | /** |
| 2742 | * Check whether activity is a case Activity. |
| 2743 | * |
| 2744 | * @param int $activityID |
| 2745 | * Activity id. |
| 2746 | * |
| 2747 | * @return bool |
| 2748 | */ |
| 2749 | public static function isCaseActivity($activityID) { |
| 2750 | $isCaseActivity = FALSE; |
| 2751 | if ($activityID) { |
| 2752 | $params = array(1 => array($activityID, 'Integer')); |
| 2753 | $query = "SELECT id FROM civicrm_case_activity WHERE activity_id = %1"; |
| 2754 | if (CRM_Core_DAO::singleValueQuery($query, $params)) { |
| 2755 | $isCaseActivity = TRUE; |
| 2756 | } |
| 2757 | } |
| 2758 | |
| 2759 | return $isCaseActivity; |
| 2760 | } |
| 2761 | |
| 2762 | /** |
| 2763 | * Get all the case type ids currently in use. |
| 2764 | * |
| 2765 | * @return array |
| 2766 | */ |
| 2767 | public static function getUsedCaseType() { |
| 2768 | static $caseTypeIds; |
| 2769 | |
| 2770 | if (!is_array($caseTypeIds)) { |
| 2771 | $query = "SELECT DISTINCT( civicrm_case.case_type_id ) FROM civicrm_case"; |
| 2772 | |
| 2773 | $dao = CRM_Core_DAO::executeQuery($query); |
| 2774 | $caseTypeIds = array(); |
| 2775 | while ($dao->fetch()) { |
| 2776 | $typeId = explode(CRM_Core_DAO::VALUE_SEPARATOR, |
| 2777 | $dao->case_type_id |
| 2778 | ); |
| 2779 | $caseTypeIds[] = $typeId[1]; |
| 2780 | } |
| 2781 | } |
| 2782 | |
| 2783 | return $caseTypeIds; |
| 2784 | } |
| 2785 | |
| 2786 | /** |
| 2787 | * Get all the case status ids currently in use. |
| 2788 | * |
| 2789 | * @return array |
| 2790 | */ |
| 2791 | public static function getUsedCaseStatuses() { |
| 2792 | static $caseStatusIds; |
| 2793 | |
| 2794 | if (!is_array($caseStatusIds)) { |
| 2795 | $query = "SELECT DISTINCT( civicrm_case.status_id ) FROM civicrm_case"; |
| 2796 | |
| 2797 | $dao = CRM_Core_DAO::executeQuery($query); |
| 2798 | $caseStatusIds = array(); |
| 2799 | while ($dao->fetch()) { |
| 2800 | $caseStatusIds[] = $dao->status_id; |
| 2801 | } |
| 2802 | } |
| 2803 | |
| 2804 | return $caseStatusIds; |
| 2805 | } |
| 2806 | |
| 2807 | /** |
| 2808 | * Get all the encounter medium ids currently in use. |
| 2809 | * |
| 2810 | * @return array |
| 2811 | */ |
| 2812 | public static function getUsedEncounterMediums() { |
| 2813 | static $mediumIds; |
| 2814 | |
| 2815 | if (!is_array($mediumIds)) { |
| 2816 | $query = "SELECT DISTINCT( civicrm_activity.medium_id ) FROM civicrm_activity"; |
| 2817 | |
| 2818 | $dao = CRM_Core_DAO::executeQuery($query); |
| 2819 | $mediumIds = array(); |
| 2820 | while ($dao->fetch()) { |
| 2821 | $mediumIds[] = $dao->medium_id; |
| 2822 | } |
| 2823 | } |
| 2824 | |
| 2825 | return $mediumIds; |
| 2826 | } |
| 2827 | |
| 2828 | /** |
| 2829 | * Check case configuration. |
| 2830 | * |
| 2831 | * @param int $contactId |
| 2832 | * |
| 2833 | * @return array |
| 2834 | */ |
| 2835 | public static function isCaseConfigured($contactId = NULL) { |
| 2836 | $configured = array_fill_keys(array('configured', 'allowToAddNewCase', 'redirectToCaseAdmin'), FALSE); |
| 2837 | |
| 2838 | //lets check for case configured. |
| 2839 | $allCasesCount = CRM_Case_BAO_Case::caseCount(NULL, FALSE); |
| 2840 | $configured['configured'] = ($allCasesCount) ? TRUE : FALSE; |
| 2841 | if (!$configured['configured']) { |
| 2842 | //do check for case type and case status. |
| 2843 | $caseTypes = CRM_Case_PseudoConstant::caseType('title', FALSE); |
| 2844 | if (!empty($caseTypes)) { |
| 2845 | $configured['configured'] = TRUE; |
| 2846 | if (!$configured['configured']) { |
| 2847 | $caseStatuses = CRM_Case_PseudoConstant::caseStatus('label', FALSE); |
| 2848 | if (!empty($caseStatuses)) { |
| 2849 | $configured['configured'] = TRUE; |
| 2850 | } |
| 2851 | } |
| 2852 | } |
| 2853 | } |
| 2854 | if ($configured['configured']) { |
| 2855 | //do check for active case type and case status. |
| 2856 | $caseTypes = CRM_Case_PseudoConstant::caseType(); |
| 2857 | if (!empty($caseTypes)) { |
| 2858 | $caseStatuses = CRM_Case_PseudoConstant::caseStatus(); |
| 2859 | if (!empty($caseStatuses)) { |
| 2860 | $configured['allowToAddNewCase'] = TRUE; |
| 2861 | } |
| 2862 | } |
| 2863 | |
| 2864 | //do we need to redirect user to case admin. |
| 2865 | if (!$configured['allowToAddNewCase'] && $contactId) { |
| 2866 | //check for current contact case count. |
| 2867 | $currentContatCasesCount = CRM_Case_BAO_Case::caseCount($contactId); |
| 2868 | //redirect user to case admin page. |
| 2869 | if (!$currentContatCasesCount) { |
| 2870 | $configured['redirectToCaseAdmin'] = TRUE; |
| 2871 | } |
| 2872 | } |
| 2873 | } |
| 2874 | |
| 2875 | return $configured; |
| 2876 | } |
| 2877 | |
| 2878 | /** |
| 2879 | * Used during case component enablement and during ugprade. |
| 2880 | * |
| 2881 | * @return bool |
| 2882 | */ |
| 2883 | public static function createCaseViews() { |
| 2884 | $errorScope = CRM_Core_TemporaryErrorScope::ignoreException(); |
| 2885 | $dao = new CRM_Core_DAO(); |
| 2886 | |
| 2887 | $sql = self::createCaseViewsQuery('upcoming'); |
| 2888 | $dao->query($sql); |
| 2889 | if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) { |
| 2890 | return FALSE; |
| 2891 | } |
| 2892 | |
| 2893 | // Above error doesn't get caught? |
| 2894 | $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_upcoming"); |
| 2895 | if (is_null($doublecheck)) { |
| 2896 | return FALSE; |
| 2897 | } |
| 2898 | |
| 2899 | $sql = self::createCaseViewsQuery('recent'); |
| 2900 | $dao->query($sql); |
| 2901 | if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) { |
| 2902 | return FALSE; |
| 2903 | } |
| 2904 | |
| 2905 | // Above error doesn't get caught? |
| 2906 | $doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_recent"); |
| 2907 | if (is_null($doublecheck)) { |
| 2908 | return FALSE; |
| 2909 | } |
| 2910 | |
| 2911 | return TRUE; |
| 2912 | } |
| 2913 | |
| 2914 | /** |
| 2915 | * Helper function, also used by the upgrade in case of error |
| 2916 | * |
| 2917 | * @param string $section |
| 2918 | * |
| 2919 | * @return string |
| 2920 | */ |
| 2921 | public static function createCaseViewsQuery($section = 'upcoming') { |
| 2922 | $sql = ""; |
| 2923 | $scheduled_id = CRM_Core_PseudoConstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Scheduled'); |
| 2924 | switch ($section) { |
| 2925 | case 'upcoming': |
| 2926 | $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_upcoming` |
| 2927 | AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id |
| 2928 | FROM civicrm_case_activity ca |
| 2929 | INNER JOIN civicrm_activity a ON ca.activity_id=a.id |
| 2930 | WHERE a.id = |
| 2931 | (SELECT b.id FROM civicrm_case_activity bca |
| 2932 | INNER JOIN civicrm_activity b ON bca.activity_id=b.id |
| 2933 | WHERE b.activity_date_time <= DATE_ADD( NOW(), INTERVAL 14 DAY ) |
| 2934 | AND b.is_current_revision = 1 AND b.is_deleted=0 AND b.status_id = $scheduled_id |
| 2935 | AND bca.case_id = ca.case_id ORDER BY b.activity_date_time ASC LIMIT 1)"; |
| 2936 | break; |
| 2937 | |
| 2938 | case 'recent': |
| 2939 | $sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_recent` |
| 2940 | AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id |
| 2941 | FROM civicrm_case_activity ca |
| 2942 | INNER JOIN civicrm_activity a ON ca.activity_id=a.id |
| 2943 | WHERE a.id = |
| 2944 | (SELECT b.id FROM civicrm_case_activity bca |
| 2945 | INNER JOIN civicrm_activity b ON bca.activity_id=b.id |
| 2946 | WHERE b.activity_date_time >= DATE_SUB( NOW(), INTERVAL 14 DAY ) |
| 2947 | AND b.is_current_revision = 1 AND b.is_deleted=0 AND b.status_id <> $scheduled_id |
| 2948 | AND bca.case_id = ca.case_id ORDER BY b.activity_date_time DESC LIMIT 1)"; |
| 2949 | break; |
| 2950 | } |
| 2951 | return $sql; |
| 2952 | } |
| 2953 | |
| 2954 | /** |
| 2955 | * Add/copy relationships, when new client is added for a case |
| 2956 | * |
| 2957 | * @param int $caseId |
| 2958 | * Case id. |
| 2959 | * @param int $contactId |
| 2960 | * Contact id / new client id. |
| 2961 | */ |
| 2962 | public static function addCaseRelationships($caseId, $contactId) { |
| 2963 | // get the case role / relationships for the case |
| 2964 | $caseRelationships = new CRM_Contact_DAO_Relationship(); |
| 2965 | $caseRelationships->case_id = $caseId; |
| 2966 | $caseRelationships->find(); |
| 2967 | $relationshipTypes = array(); |
| 2968 | |
| 2969 | // make sure we don't add duplicate relationships of same relationship type. |
| 2970 | while ($caseRelationships->fetch() && !in_array($caseRelationships->relationship_type_id, $relationshipTypes)) { |
| 2971 | $values = array(); |
| 2972 | CRM_Core_DAO::storeValues($caseRelationships, $values); |
| 2973 | |
| 2974 | // add relationship for new client. |
| 2975 | $newRelationship = new CRM_Contact_DAO_Relationship(); |
| 2976 | $newRelationship->copyValues($values); |
| 2977 | $newRelationship->id = NULL; |
| 2978 | $newRelationship->case_id = $caseId; |
| 2979 | $newRelationship->contact_id_a = $contactId; |
| 2980 | $newRelationship->end_date = CRM_Utils_Date::isoToMysql($caseRelationships->end_date); |
| 2981 | $newRelationship->start_date = CRM_Utils_Date::isoToMysql($caseRelationships->start_date); |
| 2982 | |
| 2983 | // another check to avoid duplicate relationship, in cases where client is removed and re-added again. |
| 2984 | if (!$newRelationship->find(TRUE)) { |
| 2985 | $newRelationship->save(); |
| 2986 | } |
| 2987 | |
| 2988 | // store relationship type of newly created relationship |
| 2989 | $relationshipTypes[] = $caseRelationships->relationship_type_id; |
| 2990 | } |
| 2991 | } |
| 2992 | |
| 2993 | /** |
| 2994 | * Get the list of clients for a case. |
| 2995 | * |
| 2996 | * @param int $caseId |
| 2997 | * |
| 2998 | * @return array |
| 2999 | * associated array with client ids |
| 3000 | */ |
| 3001 | public static function getCaseClients($caseId) { |
| 3002 | $clients = array(); |
| 3003 | $caseContact = new CRM_Case_DAO_CaseContact(); |
| 3004 | $caseContact->case_id = $caseId; |
| 3005 | $caseContact->orderBy('id'); |
| 3006 | $caseContact->find(); |
| 3007 | |
| 3008 | while ($caseContact->fetch()) { |
| 3009 | $clients[] = $caseContact->contact_id; |
| 3010 | } |
| 3011 | |
| 3012 | return $clients; |
| 3013 | } |
| 3014 | |
| 3015 | /** |
| 3016 | * @param int $caseId |
| 3017 | * @param string $direction |
| 3018 | * @param int $cid |
| 3019 | * @param int $relTypeId |
| 3020 | * @throws \CRM_Core_Exception |
| 3021 | * @throws \CiviCRM_API3_Exception |
| 3022 | */ |
| 3023 | public static function endCaseRole($caseId, $direction, $cid, $relTypeId) { |
| 3024 | // Validate inputs |
| 3025 | if ($direction !== 'a' && $direction !== 'b') { |
| 3026 | throw new CRM_Core_Exception('Invalid relationship direction'); |
| 3027 | } |
| 3028 | |
| 3029 | // This case might have multiple clients, so we lookup by relationship instead of by id to get them all |
| 3030 | $sql = "SELECT id FROM civicrm_relationship WHERE case_id = %1 AND contact_id_{$direction} = %2 AND relationship_type_id = %3"; |
| 3031 | $dao = CRM_Core_DAO::executeQuery($sql, array( |
| 3032 | 1 => array($caseId, 'Positive'), |
| 3033 | 2 => array($cid, 'Positive'), |
| 3034 | 3 => array($relTypeId, 'Positive'), |
| 3035 | )); |
| 3036 | while ($dao->fetch()) { |
| 3037 | civicrm_api3('relationship', 'create', array( |
| 3038 | 'id' => $dao->id, |
| 3039 | 'is_active' => 0, |
| 3040 | 'end_date' => 'now', |
| 3041 | )); |
| 3042 | } |
| 3043 | } |
| 3044 | |
| 3045 | /** |
| 3046 | * Get options for a given case field. |
| 3047 | * @see CRM_Core_DAO::buildOptions |
| 3048 | * |
| 3049 | * @param string $fieldName |
| 3050 | * @param string $context |
| 3051 | * @see CRM_Core_DAO::buildOptionsContext |
| 3052 | * @param array $props |
| 3053 | * Whatever is known about this dao object. |
| 3054 | * |
| 3055 | * @return array|bool |
| 3056 | */ |
| 3057 | public static function buildOptions($fieldName, $context = NULL, $props = array()) { |
| 3058 | $className = __CLASS__; |
| 3059 | $params = array(); |
| 3060 | switch ($fieldName) { |
| 3061 | // This field is not part of this object but the api supports it |
| 3062 | case 'medium_id': |
| 3063 | $className = 'CRM_Activity_BAO_Activity'; |
| 3064 | break; |
| 3065 | |
| 3066 | // Filter status id by case type id |
| 3067 | case 'status_id': |
| 3068 | if (!empty($props['case_type_id'])) { |
| 3069 | $idField = is_numeric($props['case_type_id']) ? 'id' : 'name'; |
| 3070 | $caseType = civicrm_api3('CaseType', 'getsingle', array($idField => $props['case_type_id'], 'return' => 'definition')); |
| 3071 | if (!empty($caseType['definition']['statuses'])) { |
| 3072 | $params['condition'] = 'v.name IN ("' . implode('","', $caseType['definition']['statuses']) . '")'; |
| 3073 | } |
| 3074 | } |
| 3075 | break; |
| 3076 | } |
| 3077 | return CRM_Core_PseudoConstant::get($className, $fieldName, $params, $context); |
| 3078 | } |
| 3079 | |
| 3080 | /** |
| 3081 | * @inheritDoc |
| 3082 | */ |
| 3083 | public function addSelectWhereClause() { |
| 3084 | // We always return an array with these keys, even if they are empty, |
| 3085 | // because this tells the query builder that we have considered these fields for acls |
| 3086 | $clauses = array( |
| 3087 | 'id' => array(), |
| 3088 | // Only case admins can view deleted cases |
| 3089 | 'is_deleted' => CRM_Core_Permission::check('administer CiviCase') ? array() : array("= 0"), |
| 3090 | ); |
| 3091 | // Ensure the user has permission to view the case client |
| 3092 | $contactClause = CRM_Utils_SQL::mergeSubquery('Contact'); |
| 3093 | if ($contactClause) { |
| 3094 | $contactClause = implode(' AND contact_id ', $contactClause); |
| 3095 | $clauses['id'][] = "IN (SELECT case_id FROM civicrm_case_contact WHERE contact_id $contactClause)"; |
| 3096 | } |
| 3097 | // The api gatekeeper ensures the user has at least "access my cases and activities" |
| 3098 | // so if they do not have permission to see all cases we'll assume they can only access their own |
| 3099 | if (!CRM_Core_Permission::check('access all cases and activities')) { |
| 3100 | $user = (int) CRM_Core_Session::getLoggedInContactID(); |
| 3101 | $clauses['id'][] = "IN ( |
| 3102 | SELECT r.case_id FROM civicrm_relationship r, civicrm_case_contact cc WHERE r.is_active = 1 AND cc.case_id = r.case_id AND ( |
| 3103 | (r.contact_id_a = cc.contact_id AND r.contact_id_b = $user) OR (r.contact_id_b = cc.contact_id AND r.contact_id_a = $user) |
| 3104 | ) |
| 3105 | )"; |
| 3106 | } |
| 3107 | CRM_Utils_Hook::selectWhereClause($this, $clauses); |
| 3108 | return $clauses; |
| 3109 | } |
| 3110 | |
| 3111 | /** |
| 3112 | * CRM-20308: Method to get the contact id to use as from contact for email copy |
| 3113 | * 1. Activity Added by Contact's email address |
| 3114 | * 2. System Default From Address |
| 3115 | * 3. Default Organization Contact email address |
| 3116 | * 4. Logged in user |
| 3117 | * |
| 3118 | * @param int $activityID |
| 3119 | * |
| 3120 | * @return mixed $emailFromContactId |
| 3121 | * @see https://issues.civicrm.org/jira/browse/CRM-20308 |
| 3122 | */ |
| 3123 | public static function getReceiptFrom($activityID) { |
| 3124 | $name = $address = NULL; |
| 3125 | |
| 3126 | if (!empty($activityID) && (Civi::settings()->get('allow_mail_from_logged_in_contact'))) { |
| 3127 | // This breaks SPF/DMARC if email is sent from an email address that the server is not authorised to send from. |
| 3128 | // so we can disable this behaviour with the "allow_mail_from_logged_in_contact" setting. |
| 3129 | // There is always a 'Added by' contact for a activity, |
| 3130 | // so we can safely use ActivityContact.Getvalue API |
| 3131 | $sourceContactId = civicrm_api3('ActivityContact', 'getvalue', array( |
| 3132 | 'activity_id' => $activityID, |
| 3133 | 'record_type_id' => 'Activity Source', |
| 3134 | 'return' => 'contact_id', |
| 3135 | )); |
| 3136 | list($name, $address) = CRM_Contact_BAO_Contact_Location::getEmailDetails($sourceContactId); |
| 3137 | } |
| 3138 | |
| 3139 | // If 'From' email address not found for Source Activity Contact then |
| 3140 | // fetch the email from domain or logged in user. |
| 3141 | if (empty($address)) { |
| 3142 | list($name, $address) = CRM_Core_BAO_Domain::getDefaultReceiptFrom(); |
| 3143 | } |
| 3144 | |
| 3145 | return "$name <$address>"; |
| 3146 | } |
| 3147 | |
| 3148 | /** |
| 3149 | * @return array |
| 3150 | */ |
| 3151 | public static function getEntityRefFilters() { |
| 3152 | $filters = [ |
| 3153 | [ |
| 3154 | 'key' => 'case_id.case_type_id', |
| 3155 | 'value' => ts('Case Type'), |
| 3156 | 'entity' => 'Case', |
| 3157 | ], |
| 3158 | [ |
| 3159 | 'key' => 'case_id.status_id', |
| 3160 | 'value' => ts('Case Status'), |
| 3161 | 'entity' => 'Case', |
| 3162 | ], |
| 3163 | ]; |
| 3164 | foreach (CRM_Contact_BAO_Contact::getEntityRefFilters() as $filter) { |
| 3165 | $filter += ['entity' => 'Contact']; |
| 3166 | $filter['key'] = 'contact_id.' . $filter['key']; |
| 3167 | $filters[] = $filter; |
| 3168 | } |
| 3169 | return $filters; |
| 3170 | } |
| 3171 | |
| 3172 | /** |
| 3173 | * Fetch Case Role direction from Case Type |
| 3174 | */ |
| 3175 | public static function getCaseRoleDirection($caseId, $roleTypeId = NULL) { |
| 3176 | try { |
| 3177 | $case = civicrm_api3('Case', 'getsingle', array('id' => $caseId)); |
| 3178 | } |
| 3179 | catch (CiviCRM_API3_Exception $e) { |
| 3180 | // Lack of permissions will throw an exception |
| 3181 | return 0; |
| 3182 | } |
| 3183 | if (!empty($case['case_type_id'])) { |
| 3184 | try { |
| 3185 | $caseType = civicrm_api3('CaseType', 'getsingle', array('id' => $case['case_type_id'], 'return' => array('definition'))); |
| 3186 | } |
| 3187 | catch (CiviCRM_API3_Exception $e) { |
| 3188 | // Lack of permissions will throw an exception |
| 3189 | return 'no case type found'; |
| 3190 | } |
| 3191 | if (!empty($caseType['definition']['caseRoles'])) { |
| 3192 | $caseRoles = array(); |
| 3193 | foreach ($caseType['definition']['caseRoles'] as $key => $roleDetails) { |
| 3194 | // Check if its an a_b label |
| 3195 | try { |
| 3196 | $relType = civicrm_api3('RelationshipType', 'getsingle', array('label_a_b' => $roleDetails['name'])); |
| 3197 | } |
| 3198 | catch (CiviCRM_API3_Exception $e) { |
| 3199 | } |
| 3200 | if (!empty($relType['id'])) { |
| 3201 | $roleDetails['id'] = $relType['id']; |
| 3202 | $roleDetails['direction'] = 'b_a'; |
| 3203 | } |
| 3204 | // Check if its a b_a label |
| 3205 | try { |
| 3206 | $relTypeBa = civicrm_api3('RelationshipType', 'getsingle', array('label_b_a' => $roleDetails['name'])); |
| 3207 | } |
| 3208 | catch (CiviCRM_API3_Exception $e) { |
| 3209 | } |
| 3210 | if (!empty($relTypeBa['id'])) { |
| 3211 | if (!empty($roleDetails['direction'])) { |
| 3212 | $roleDetails['direction'] = 'bidrectional'; |
| 3213 | } |
| 3214 | else { |
| 3215 | $roleDetails['id'] = $relTypeBa['id']; |
| 3216 | $roleDetails['direction'] = 'a_b'; |
| 3217 | } |
| 3218 | } |
| 3219 | $caseRoles[$roleDetails['id']] = $roleDetails; |
| 3220 | } |
| 3221 | } |
| 3222 | return $caseRoles; |
| 3223 | } |
| 3224 | } |
| 3225 | |
| 3226 | } |