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[civicrm-core.git] / api / v3 / Case.php
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6a488035 1<?php
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2/*
3 +--------------------------------------------------------------------+
39de6fd5 4 | CiviCRM version 4.6 |
6a488035 5 +--------------------------------------------------------------------+
731a0992 6 | Copyright CiviCRM LLC (c) 2004-2014 |
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7 +--------------------------------------------------------------------+
8 | This file is a part of CiviCRM. |
9 | |
10 | CiviCRM is free software; you can copy, modify, and distribute it |
11 | under the terms of the GNU Affero General Public License |
12 | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
13 | |
14 | CiviCRM is distributed in the hope that it will be useful, but |
15 | WITHOUT ANY WARRANTY; without even the implied warranty of |
16 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
17 | See the GNU Affero General Public License for more details. |
18 | |
19 | You should have received a copy of the GNU Affero General Public |
20 | License and the CiviCRM Licensing Exception along |
21 | with this program; if not, contact CiviCRM LLC |
22 | at info[AT]civicrm[DOT]org. If you have questions about the |
23 | GNU Affero General Public License or the licensing of CiviCRM, |
24 | see the CiviCRM license FAQ at http://civicrm.org/licensing |
25 +--------------------------------------------------------------------+
e70a7fc0 26 */
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27
28/**
b081365f 29 * This api exposes CiviCRM Case objects.
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30 * Developed by woolman.org
31 *
32 * @package CiviCRM_APIv3
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33 */
34
35
36/**
2fb1dd66 37 * Open a new case, add client and manager roles, and add standard timeline.
6a488035 38 *
6c552737 39 * @param array $params
b081365f 40 * @code
784e85a1 41 * //REQUIRED:
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42 * 'case_type_id' => int OR
43 * 'case_type' => str (provide one or the other)
44 * 'contact_id' => int // case client
45 * 'subject' => str
46 *
47 * //OPTIONAL
48 * 'medium_id' => int // see civicrm option values for possibilities
49 * 'creator_id' => int // case manager, default to the logged in user
50 * 'status_id' => int // defaults to 1 "ongoing"
51 * 'location' => str
52 * 'start_date' => str datestamp // defaults to: date('YmdHis')
53 * 'duration' => int // in minutes
54 * 'details' => str // html format
b081365f 55 * @endcode
6a488035 56 *
784e85a1 57 * @throws API_Exception
a6c01b45 58 * @return array
72b3a70c 59 * api result array
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60 */
61function civicrm_api3_case_create($params) {
62
63 if (!empty($params['id'])) {
64 return civicrm_api3_case_update($params);
65 }
66
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67 civicrm_api3_verify_mandatory($params, NULL, array(
68 'contact_id',
69 'subject',
70 array('case_type', 'case_type_id'))
71 );
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72 _civicrm_api3_case_format_params($params);
73
74 // If format_params didn't find what it was looking for, return error
75 if (empty($params['case_type_id'])) {
784e85a1 76 throw new API_Exception('Invalid case_type. No such case type exists.');
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77 }
78 if (empty($params['case_type'])) {
784e85a1 79 throw new API_Exception('Invalid case_type_id. No such case type exists.');
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80 }
81
82 // Fixme: can we safely pass raw params to the BAO?
83 $newParams = array(
84 'case_type_id' => $params['case_type_id'],
85 'creator_id' => $params['creator_id'],
86 'status_id' => $params['status_id'],
87 'start_date' => $params['start_date'],
88 'end_date' => CRM_Utils_Array::value('end_date', $params),
89 'subject' => $params['subject'],
90 );
91
92 $caseBAO = CRM_Case_BAO_Case::create($newParams);
93
94 if (!$caseBAO) {
784e85a1 95 throw new API_Exception('Case not created. Please check input params.');
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96 }
97
98 foreach ((array) $params['contact_id'] as $cid) {
99 $contactParams = array('case_id' => $caseBAO->id, 'contact_id' => $cid);
100 CRM_Case_BAO_Case::addCaseToContact($contactParams);
101 }
102
103 // Initialize XML processor with $params
104 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
105 $xmlProcessorParams = array(
106 'clientID' => $params['contact_id'],
107 'creatorID' => $params['creator_id'],
108 'standardTimeline' => 1,
109 'activityTypeName' => 'Open Case',
110 'caseID' => $caseBAO->id,
111 'subject' => $params['subject'],
112 'location' => CRM_Utils_Array::value('location', $params),
113 'activity_date_time' => $params['start_date'],
114 'duration' => CRM_Utils_Array::value('duration', $params),
115 'medium_id' => CRM_Utils_Array::value('medium_id', $params),
116 'details' => CRM_Utils_Array::value('details', $params),
117 'custom' => array(),
118 );
119
120 // Do it! :-D
121 $xmlProcessor->run($params['case_type'], $xmlProcessorParams);
122
123 // return case
124 $values = array();
125 _civicrm_api3_object_to_array($caseBAO, $values[$caseBAO->id]);
126
127 return civicrm_api3_create_success($values, $params, 'case', 'create', $caseBAO);
128}
129
11e09c59 130/**
2fb1dd66 131 * Adjust Metadata for Get Action.
6a488035 132 *
cf470720 133 * @param array $params
2fb1dd66 134 * Parameters determined by getfields.
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135 */
136function _civicrm_api3_case_get_spec(&$params) {
137 $params['contact_id']['api.aliases'] = array('client_id');
138 $params['contact_id']['title'] = 'Case Client';
139}
140
11e09c59 141/**
2fb1dd66 142 * Adjust Metadata for Create Action.
6a488035 143 *
cf470720 144 * @param array $params
b081365f 145 * Array of parameters determined by getfields.
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146 */
147function _civicrm_api3_case_create_spec(&$params) {
148 $params['contact_id']['api.aliases'] = array('client_id');
149 $params['contact_id']['title'] = 'Case Client';
150 $params['contact_id']['api.required'] = 1;
151 $params['status_id']['api.default'] = 1;
8ae90f85 152 $params['status_id']['api.aliases'] = array('case_status');
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153 $params['creator_id']['api.default'] = 'user_contact_id';
154 $params['creator_id']['type'] = CRM_Utils_Type::T_INT;
b05e6d0d 155 $params['creator_id']['title'] = 'Case Created By';
ca11b9da 156 $params['start_date']['api.default'] = 'now';
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157 $params['medium_id'] = array(
158 'name' => 'medium_id',
159 'title' => 'Activity Medium',
160 );
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161}
162
11e09c59 163/**
2fb1dd66 164 * Adjust Metadata for Update action.
6a488035 165 *
cf470720 166 * @param array $params
b081365f 167 * Array of parameters determined by getfields.
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168 */
169function _civicrm_api3_case_update_spec(&$params) {
170 $params['id']['api.required'] = 1;
171}
172
11e09c59 173/**
c1a920f1 174 * Adjust Metadata for Delete action.
6a488035 175 *
cf470720 176 * @param array $params
b081365f 177 * Array of parameters determined by getfields.
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178 */
179function _civicrm_api3_case_delete_spec(&$params) {
180 $params['id']['api.required'] = 1;
181}
182
6a488035 183/**
211e2fca 184 * Get details of a particular case, or search for cases, depending on params.
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185 *
186 * Please provide one (and only one) of the four get/search parameters:
187 *
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188 * @param array $params
189 * 'id' => if set, will get all available info about a case, including contacts and activities
6a488035 190 *
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191 * // if no case_id provided, this function will use one of the following search parameters:
192 * 'client_id' => finds all cases with a specific client
193 * 'activity_id' => returns the case containing a specific activity
194 * 'contact_id' => finds all cases associated with a contact (in any role, not just client)
6a488035 195 *
77b97be7 196 * @throws API_Exception
a6c01b45 197 * @return array
72b3a70c 198 * (get mode, case_id provided): Array with case details, case roles, case activity ids, (search mode, case_id not provided): Array of cases found
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199 */
200function civicrm_api3_case_get($params) {
201 $options = _civicrm_api3_get_options_from_params($params);
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202 //search by client
203 if (!empty($params['contact_id'])) {
204 $ids = array();
205 foreach ((array) $params['contact_id'] as $cid) {
206 if (is_numeric($cid)) {
207 $ids = array_merge($ids, CRM_Case_BAO_Case::retrieveCaseIdsByContactId($cid, TRUE));
208 }
209 }
210 $cases = array();
211 foreach ($ids as $id) {
212 if ($case = _civicrm_api3_case_read($id, $options)) {
213 $cases[$id] = $case;
214 }
215 }
216 return civicrm_api3_create_success($cases, $params, 'case', 'get');
217 }
218
219 //search by activity
220 if (!empty($params['activity_id'])) {
221 if (!is_numeric($params['activity_id'])) {
784e85a1 222 throw new API_Exception('Invalid parameter: activity_id. Must provide a numeric value.');
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223 }
224 $caseId = CRM_Case_BAO_Case::getCaseIdByActivityId($params['activity_id']);
225 if (!$caseId) {
226 return civicrm_api3_create_success(array(), $params, 'case', 'get');
227 }
228 $case = array($caseId => _civicrm_api3_case_read($caseId, $options));
229 return civicrm_api3_create_success($case, $params, 'case', 'get');
230 }
231
232 //search by contacts
bf38705f 233 if (($contact = CRM_Utils_Array::value('contact_id', $params)) != FALSE) {
6a488035 234 if (!is_numeric($contact)) {
784e85a1 235 throw new API_Exception('Invalid parameter: contact_id. Must provide a numeric value.');
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236 }
237
238 $sql = "
239SELECT DISTINCT case_id
240 FROM civicrm_relationship
241 WHERE (contact_id_a = $contact
242 OR contact_id_b = $contact)
243 AND case_id IS NOT NULL";
9af2925b 244 $dao = CRM_Core_DAO::executeQuery($sql);
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245
246 $cases = array();
247 while ($dao->fetch()) {
248 $cases[$dao->case_id] = _civicrm_api3_case_read($dao->case_id, $options);
249 }
250 return civicrm_api3_create_success($cases, $params, 'case', 'get');
251 }
f21557af 252
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253 // For historic reasons we always return these when an id is provided
254 $caseId = CRM_Utils_Array::value('id', $params);
255 if ($caseId) {
256 $options['return'] = array('contacts' => 1, 'activities' => 1);
257 }
258
35671d00 259 $foundcases = _civicrm_api3_basic_get(_civicrm_api3_get_BAO(__FUNCTION__), $params, TRUE, 'Case');
f21557af 260 $cases = array();
261 foreach ($foundcases['values'] as $foundcase) {
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262 if ($case = _civicrm_api3_case_read($foundcase['id'], $options)) {
263 $cases[$foundcase['id']] = $case;
f21557af 264 }
35671d00 265 }
f21557af 266
267 return civicrm_api3_create_success($cases, $params, 'case', 'get');
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268}
269
270/**
35823763
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271 * Deprecated API.
272 *
273 * Use activity API instead.
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274 *
275 * @param array $params
276 *
277 * @throws API_Exception
278 * @return array
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279 */
280function civicrm_api3_case_activity_create($params) {
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281 require_once "api/v3/Activity.php";
282 return civicrm_api3_activity_create($params) + array(
283 'deprecated' => CRM_Utils_Array::value('activity_create', _civicrm_api3_case_deprecation()),
284 );
285}
286
287/**
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288 * Declare deprecated api functions.
289 *
a14e9d08 290 * @deprecated api notice
a6c01b45 291 * @return array
16b10e64 292 * Array of deprecated actions
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293 */
294function _civicrm_api3_case_deprecation() {
295 return array('activity_create' => 'Case api "activity_create" action is deprecated. Use the activity api instead.');
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296}
297
298/**
299 * Update a specified case.
300 *
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301 * @param array $params
302 * //REQUIRED:
303 * 'case_id' => int
6a488035 304 *
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305 * //OPTIONAL
306 * 'status_id' => int
307 * 'start_date' => str datestamp
308 * 'contact_id' => int // case client
6a488035 309 *
784e85a1 310 * @throws API_Exception
a6c01b45 311 * @return array
72b3a70c 312 * api result array
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313 */
314function civicrm_api3_case_update($params) {
315 //check parameters
316 civicrm_api3_verify_mandatory($params, NULL, array('id'));
317
784e85a1 318 // return error if modifying creator id
6a488035 319 if (array_key_exists('creator_id', $params)) {
784e85a1 320 throw new API_Exception(ts('You cannot update creator id'));
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321 }
322
784e85a1 323 $mCaseId = $origContactIds = array();
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324
325 // get original contact id and creator id of case
326 if (!empty($params['contact_id'])) {
c2e81506 327 $origContactIds = CRM_Case_BAO_Case::retrieveContactIdsByCaseId($params['id']);
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328 $origContactId = $origContactIds[1];
329 }
330
331 if (count($origContactIds) > 1) {
332 // check valid orig contact id
333 if (!empty($params['orig_contact_id']) && !in_array($params['orig_contact_id'], $origContactIds)) {
784e85a1 334 throw new API_Exception('Invalid case contact id (orig_contact_id)');
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335 }
336 elseif (empty($params['orig_contact_id'])) {
784e85a1 337 throw new API_Exception('Case is linked with more than one contact id. Provide the required params orig_contact_id to be replaced');
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338 }
339 $origContactId = $params['orig_contact_id'];
340 }
341
342 // check for same contact id for edit Client
343 if (!empty($params['contact_id']) && !in_array($params['contact_id'], $origContactIds)) {
344 $mCaseId = CRM_Case_BAO_Case::mergeCases($params['contact_id'], $params['case_id'], $origContactId, NULL, TRUE);
345 }
346
347 if (!empty($mCaseId[0])) {
c2e81506 348 $params['id'] = $mCaseId[0];
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349 }
350
351 $dao = new CRM_Case_BAO_Case();
352 $dao->id = $params['id'];
353
354 $dao->copyValues($params);
355 $dao->save();
356
357 $case = array();
358
359 _civicrm_api3_object_to_array($dao, $case);
8c4de140 360 $values[$dao->id] = $case;
6a488035 361
8c4de140 362 return civicrm_api3_create_success($values, $params, 'case', 'update', $dao);
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363}
364
365/**
366 * Delete a specified case.
367 *
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368 * @param array $params
369 * //REQUIRED:
370 * 'id' => int
6a488035 371 *
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372 * //OPTIONAL
373 * 'move_to_trash' => bool (defaults to false)
6a488035 374 *
77b97be7 375 * @throws API_Exception
5c766a0b 376 * @return bool
72b3a70c 377 * true if success, else false
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378 */
379function civicrm_api3_case_delete($params) {
380 //check parameters
381 civicrm_api3_verify_mandatory($params, NULL, array('id'));
382
383 if (CRM_Case_BAO_Case::deleteCase($params['id'], CRM_Utils_Array::value('move_to_trash', $params, FALSE))) {
384 return civicrm_api3_create_success($params, $params, 'case', 'delete');
385 }
386 else {
784e85a1 387 throw new API_Exception('Could not delete case.');
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388 }
389}
390
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391/**
392 * Internal function to retrieve a case.
393 *
394 * @param int $caseId
395 *
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396 * @param $options
397 *
a6c01b45 398 * @return array
72b3a70c 399 * case object
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400 */
401function _civicrm_api3_case_read($caseId, $options) {
402 $return = CRM_Utils_Array::value('return', $options, array());
403 $dao = new CRM_Case_BAO_Case();
404 $dao->id = $caseId;
405 if ($dao->find(TRUE)) {
406 $case = array();
407 _civicrm_api3_object_to_array($dao, $case);
408 // Legacy support for client_id - TODO: in apiv4 remove 'client_id'
409 $case['client_id'] = $case['contact_id'] = $dao->retrieveContactIdsByCaseId($caseId);
410
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411 if (!empty($return['contacts'])) {
412 //get case contacts
413 $contacts = CRM_Case_BAO_Case::getcontactNames($caseId);
414 $relations = CRM_Case_BAO_Case::getRelatedContacts($caseId);
415 $case['contacts'] = array_merge($contacts, $relations);
416 }
417 if (!empty($return['activities'])) {
418 //get case activities
419 $case['activities'] = array();
420 $query = "SELECT activity_id FROM civicrm_case_activity WHERE case_id = $caseId";
421 $dao = CRM_Core_DAO::executeQuery($query);
422 while ($dao->fetch()) {
423 $case['activities'][] = $dao->activity_id;
424 }
425 }
426 return $case;
427 }
428}
429
430/**
61fe4988 431 * Internal function to format create params for processing.
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432 *
433 * @param array $params
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434 */
435function _civicrm_api3_case_format_params(&$params) {
6a488035 436 // figure out case type id from case type and vice-versa
1be6caec 437 $caseTypes = CRM_Case_PseudoConstant::caseType('name', FALSE);
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438 if (empty($params['case_type_id'])) {
439 $params['case_type_id'] = array_search($params['case_type'], $caseTypes);
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440
441 // DEPRECATED: lookup by label for backward compatibility
442 if (!$params['case_type_id']) {
443 $caseTypeLabels = CRM_Case_PseudoConstant::caseType('title', FALSE);
444 $params['case_type_id'] = array_search($params['case_type'], $caseTypeLabels);
61fe4988 445 $params['case_type'] = $caseTypes[$params['case_type_id']];
3f25e694 446 }
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447 }
448 elseif (empty($params['case_type'])) {
449 $params['case_type'] = $caseTypes[$params['case_type_id']];
450 }
6a488035 451}