Merge pull request #266 from colemanw/CRM-12229
[civicrm-core.git] / api / v3 / Case.php
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1<?php
2// $Id$
3
4/*
5 +--------------------------------------------------------------------+
6 | CiviCRM version 4.3 |
7 +--------------------------------------------------------------------+
8 | Copyright CiviCRM LLC (c) 2004-2013 |
9 +--------------------------------------------------------------------+
10 | This file is a part of CiviCRM. |
11 | |
12 | CiviCRM is free software; you can copy, modify, and distribute it |
13 | under the terms of the GNU Affero General Public License |
14 | Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
15 | |
16 | CiviCRM is distributed in the hope that it will be useful, but |
17 | WITHOUT ANY WARRANTY; without even the implied warranty of |
18 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
19 | See the GNU Affero General Public License for more details. |
20 | |
21 | You should have received a copy of the GNU Affero General Public |
22 | License and the CiviCRM Licensing Exception along |
23 | with this program; if not, contact CiviCRM LLC |
24 | at info[AT]civicrm[DOT]org. If you have questions about the |
25 | GNU Affero General Public License or the licensing of CiviCRM, |
26 | see the CiviCRM license FAQ at http://civicrm.org/licensing |
27 +--------------------------------------------------------------------+
28*/
29
30/**
31 * File for the CiviCRM APIv3 Case functions
32 * Developed by woolman.org
33 *
34 * @package CiviCRM_APIv3
35 * @subpackage API_Case
36 * @copyright CiviCRM LLC (c) 2004-2013
37 *
38 */
39
40
41/**
42 * Open a new case, add client and manager roles, and add standard timeline
43 *
44 * @param array(
45 //REQUIRED:
46 * 'case_type_id' => int OR
47 * 'case_type' => str (provide one or the other)
48 * 'contact_id' => int // case client
49 * 'subject' => str
50 *
51 * //OPTIONAL
52 * 'medium_id' => int // see civicrm option values for possibilities
53 * 'creator_id' => int // case manager, default to the logged in user
54 * 'status_id' => int // defaults to 1 "ongoing"
55 * 'location' => str
56 * 'start_date' => str datestamp // defaults to: date('YmdHis')
57 * 'duration' => int // in minutes
58 * 'details' => str // html format
59 *
60 * @return sucessfully opened case
61 *
62 * @access public
63 * {@getfields case_create}
64 */
65function civicrm_api3_case_create($params) {
66
67 if (!empty($params['id'])) {
68 return civicrm_api3_case_update($params);
69 }
70
71 civicrm_api3_verify_mandatory($params, NULL, array('contact_id', 'subject', array('case_type', 'case_type_id')));
72 _civicrm_api3_case_format_params($params);
73
74 // If format_params didn't find what it was looking for, return error
75 if (empty($params['case_type_id'])) {
76 return civicrm_api3_create_error('Invalid case_type. No such case type exists.');
77 }
78 if (empty($params['case_type'])) {
79 return civicrm_api3_create_error('Invalid case_type_id. No such case type exists.');
80 }
81
82 // Fixme: can we safely pass raw params to the BAO?
83 $newParams = array(
84 'case_type_id' => $params['case_type_id'],
85 'creator_id' => $params['creator_id'],
86 'status_id' => $params['status_id'],
87 'start_date' => $params['start_date'],
88 'end_date' => CRM_Utils_Array::value('end_date', $params),
89 'subject' => $params['subject'],
90 );
91
92 $caseBAO = CRM_Case_BAO_Case::create($newParams);
93
94 if (!$caseBAO) {
95 return civicrm_api3_create_error('Case not created. Please check input params.');
96 }
97
98 foreach ((array) $params['contact_id'] as $cid) {
99 $contactParams = array('case_id' => $caseBAO->id, 'contact_id' => $cid);
100 CRM_Case_BAO_Case::addCaseToContact($contactParams);
101 }
102
103 // Initialize XML processor with $params
104 $xmlProcessor = new CRM_Case_XMLProcessor_Process();
105 $xmlProcessorParams = array(
106 'clientID' => $params['contact_id'],
107 'creatorID' => $params['creator_id'],
108 'standardTimeline' => 1,
109 'activityTypeName' => 'Open Case',
110 'caseID' => $caseBAO->id,
111 'subject' => $params['subject'],
112 'location' => CRM_Utils_Array::value('location', $params),
113 'activity_date_time' => $params['start_date'],
114 'duration' => CRM_Utils_Array::value('duration', $params),
115 'medium_id' => CRM_Utils_Array::value('medium_id', $params),
116 'details' => CRM_Utils_Array::value('details', $params),
117 'custom' => array(),
118 );
119
120 // Do it! :-D
121 $xmlProcessor->run($params['case_type'], $xmlProcessorParams);
122
123 // return case
124 $values = array();
125 _civicrm_api3_object_to_array($caseBAO, $values[$caseBAO->id]);
126
127 return civicrm_api3_create_success($values, $params, 'case', 'create', $caseBAO);
128}
129
11e09c59 130/**
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131 * Adjust Metadata for Get Action
132 *
133 * @param array $params array or parameters determined by getfields
134 */
135function _civicrm_api3_case_get_spec(&$params) {
136 $params['contact_id']['api.aliases'] = array('client_id');
137 $params['contact_id']['title'] = 'Case Client';
138}
139
11e09c59 140/**
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141 * Adjust Metadata for Create Action
142 *
143 * @param array $params array or parameters determined by getfields
144 */
145function _civicrm_api3_case_create_spec(&$params) {
146 $params['contact_id']['api.aliases'] = array('client_id');
147 $params['contact_id']['title'] = 'Case Client';
148 $params['contact_id']['api.required'] = 1;
149 $params['status_id']['api.default'] = 1;
150}
151
11e09c59 152/**
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153 * Adjust Metadata for Update action
154 *
155 * @param array $params array or parameters determined by getfields
156 */
157function _civicrm_api3_case_update_spec(&$params) {
158 $params['id']['api.required'] = 1;
159}
160
11e09c59 161/**
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162 * Adjust Metadata for Delete action
163 *
164 * @param array $params array or parameters determined by getfields
165 */
166function _civicrm_api3_case_delete_spec(&$params) {
167 $params['id']['api.required'] = 1;
168}
169
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170/**
171 * Get details of a particular case, or search for cases, depending on params
172 *
173 * Please provide one (and only one) of the four get/search parameters:
174 *
175 * @param array(
176 'id' => if set, will get all available info about a case, including contacts and activities
177 *
178 * // if no case_id provided, this function will use one of the following search parameters:
179 * 'client_id' => finds all cases with a specific client
180 * 'activity_id' => returns the case containing a specific activity
181 * 'contact_id' => finds all cases associated with a contact (in any role, not just client)
182 *
183 * {@getfields case_get}
184 *
185 * @return (get mode, case_id provided): Array with case details, case roles, case activity ids, (search mode, case_id not provided): Array of cases found
186 * @access public
187 * @todo Erik Hommel 16 dec 2010 check if all DB fields are returned
188 */
189function civicrm_api3_case_get($params) {
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190 civicrm_api3_verify_mandatory($params, NULL, array(
191 array('case_id', 'contact_id', 'activity_id', 'contact_id')
192 ));
193
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194 $options = _civicrm_api3_get_options_from_params($params);
195
196 // Get by id
197 $caseId = CRM_Utils_Array::value('id', $params);
198 if ($caseId) {
199 // Validate param
200 if (!is_numeric($caseId)) {
201 return civicrm_api3_create_error('Invalid parameter: case_id. Must provide a numeric value.');
202 }
203 // For historic reasons we always return these when an id is provided
204 $options['return'] = array('contacts' => 1, 'activities' => 1);
205 $case = _civicrm_api3_case_read($caseId, $options);
206
207 if ($case) {
208 return civicrm_api3_create_success(array($caseId => $case), $params, 'case', 'get');
209 }
210 else {
211 return civicrm_api3_create_success(array(), $params, 'case', 'get');
212 }
213 }
214
215 //search by client
216 if (!empty($params['contact_id'])) {
217 $ids = array();
218 foreach ((array) $params['contact_id'] as $cid) {
219 if (is_numeric($cid)) {
220 $ids = array_merge($ids, CRM_Case_BAO_Case::retrieveCaseIdsByContactId($cid, TRUE));
221 }
222 }
223 $cases = array();
224 foreach ($ids as $id) {
225 if ($case = _civicrm_api3_case_read($id, $options)) {
226 $cases[$id] = $case;
227 }
228 }
229 return civicrm_api3_create_success($cases, $params, 'case', 'get');
230 }
231
232 //search by activity
233 if (!empty($params['activity_id'])) {
234 if (!is_numeric($params['activity_id'])) {
235 return civicrm_api3_create_error('Invalid parameter: activity_id. Must provide a numeric value.');
236 }
237 $caseId = CRM_Case_BAO_Case::getCaseIdByActivityId($params['activity_id']);
238 if (!$caseId) {
239 return civicrm_api3_create_success(array(), $params, 'case', 'get');
240 }
241 $case = array($caseId => _civicrm_api3_case_read($caseId, $options));
242 return civicrm_api3_create_success($case, $params, 'case', 'get');
243 }
244
245 //search by contacts
246 if ($contact = CRM_Utils_Array::value('contact_id', $params)) {
247 if (!is_numeric($contact)) {
248 return civicrm_api3_create_error('Invalid parameter: contact_id. Must provide a numeric value.');
249 }
250
251 $sql = "
252SELECT DISTINCT case_id
253 FROM civicrm_relationship
254 WHERE (contact_id_a = $contact
255 OR contact_id_b = $contact)
256 AND case_id IS NOT NULL";
257 $dao = &CRM_Core_DAO::executeQuery($sql);
258
259 $cases = array();
260 while ($dao->fetch()) {
261 $cases[$dao->case_id] = _civicrm_api3_case_read($dao->case_id, $options);
262 }
263 return civicrm_api3_create_success($cases, $params, 'case', 'get');
264 }
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265}
266
267/**
268 * Deprecated. Use activity API instead
269 */
270function civicrm_api3_case_activity_create($params) {
271 return civicrm_api3_activity_create($params);
272}
273
274/**
275 * Update a specified case.
276 *
277 * @param array(
278 //REQUIRED:
279 * 'case_id' => int
280 *
281 * //OPTIONAL
282 * 'status_id' => int
283 * 'start_date' => str datestamp
284 * 'contact_id' => int // case client
285 *
286 * @return Updated case
287 *
288 * @access public
289 *
290 */
291function civicrm_api3_case_update($params) {
292 //check parameters
293 civicrm_api3_verify_mandatory($params, NULL, array('id'));
294
295 // return error if modifing creator id
296 if (array_key_exists('creator_id', $params)) {
297 return civicrm_api3_create_error(ts('You cannot update creator id'));
298 }
299
300 $mCaseId = array();
301 $origContactIds = array();
302
303 // get original contact id and creator id of case
304 if (!empty($params['contact_id'])) {
305 $origContactIds = CRM_Case_BAO_Case::retrieveContactIdsByCaseId($params['case_id']);
306 $origContactId = $origContactIds[1];
307 }
308
309 if (count($origContactIds) > 1) {
310 // check valid orig contact id
311 if (!empty($params['orig_contact_id']) && !in_array($params['orig_contact_id'], $origContactIds)) {
312 return civicrm_api3_create_error('Invalid case contact id (orig_contact_id)');
313 }
314 elseif (empty($params['orig_contact_id'])) {
315 return civicrm_api3_create_error('Case is linked with more than one contact id. Provide the required params orig_contact_id to be replaced');
316 }
317 $origContactId = $params['orig_contact_id'];
318 }
319
320 // check for same contact id for edit Client
321 if (!empty($params['contact_id']) && !in_array($params['contact_id'], $origContactIds)) {
322 $mCaseId = CRM_Case_BAO_Case::mergeCases($params['contact_id'], $params['case_id'], $origContactId, NULL, TRUE);
323 }
324
325 if (!empty($mCaseId[0])) {
326 $params['case_id'] = $mCaseId[0];
327 }
328
329 $dao = new CRM_Case_BAO_Case();
330 $dao->id = $params['id'];
331
332 $dao->copyValues($params);
333 $dao->save();
334
335 $case = array();
336
337 _civicrm_api3_object_to_array($dao, $case);
338
339 return civicrm_api3_create_success($case, $params, 'case', 'update', $dao);
340}
341
342/**
343 * Delete a specified case.
344 *
345 * @param array(
346 //REQUIRED:
347 * 'id' => int
348 *
349 * //OPTIONAL
350 * 'move_to_trash' => bool (defaults to false)
351 *
352 * @return boolean: true if success, else false
353 * {@getfields case_delete}
354 * @access public
355 */
356function civicrm_api3_case_delete($params) {
357 //check parameters
358 civicrm_api3_verify_mandatory($params, NULL, array('id'));
359
360 if (CRM_Case_BAO_Case::deleteCase($params['id'], CRM_Utils_Array::value('move_to_trash', $params, FALSE))) {
361 return civicrm_api3_create_success($params, $params, 'case', 'delete');
362 }
363 else {
364 return civicrm_api3_create_error('Could not delete case.');
365 }
366}
367
368/***********************************/
369/* */
370/* INTERNAL FUNCTIONS */
371/* */
372/***********************************/
373
374/**
375 * Internal function to retrieve a case.
376 *
377 * @param int $caseId
378 *
379 * @return array (reference) case object
380 *
381 */
382function _civicrm_api3_case_read($caseId, $options) {
383 $return = CRM_Utils_Array::value('return', $options, array());
384 $dao = new CRM_Case_BAO_Case();
385 $dao->id = $caseId;
386 if ($dao->find(TRUE)) {
387 $case = array();
388 _civicrm_api3_object_to_array($dao, $case);
389 // Legacy support for client_id - TODO: in apiv4 remove 'client_id'
390 $case['client_id'] = $case['contact_id'] = $dao->retrieveContactIdsByCaseId($caseId);
391
392 //handle multi-value case type
393 $sep = CRM_Core_DAO::VALUE_SEPARATOR;
394 $case['case_type_id'] = trim(str_replace($sep, ',', $case['case_type_id']), ',');
395
396 if (!empty($return['contacts'])) {
397 //get case contacts
398 $contacts = CRM_Case_BAO_Case::getcontactNames($caseId);
399 $relations = CRM_Case_BAO_Case::getRelatedContacts($caseId);
400 $case['contacts'] = array_merge($contacts, $relations);
401 }
402 if (!empty($return['activities'])) {
403 //get case activities
404 $case['activities'] = array();
405 $query = "SELECT activity_id FROM civicrm_case_activity WHERE case_id = $caseId";
406 $dao = CRM_Core_DAO::executeQuery($query);
407 while ($dao->fetch()) {
408 $case['activities'][] = $dao->activity_id;
409 }
410 }
411 return $case;
412 }
413}
414
415/**
416 * Internal function to format create params for processing
417 */
418function _civicrm_api3_case_format_params(&$params) {
419 if (!array_key_exists('creator_id', $params)) {
420 $session = CRM_Core_Session::singleton();
421 $params['creator_id'] = $session->get('userID');
422 }
423 if (empty($params['start_date'])) {
424 $params['start_date'] = date('YmdHis');
425 }
426 // figure out case type id from case type and vice-versa
427 $caseTypes = CRM_Case_PseudoConstant::caseType('label', FALSE);
428 if (empty($params['case_type_id'])) {
429 $params['case_type_id'] = array_search($params['case_type'], $caseTypes);
430 }
431 elseif (empty($params['case_type'])) {
432 $params['case_type'] = $caseTypes[$params['case_type_id']];
433 }
434 // format input with value separators
435 $sep = CRM_Core_DAO::VALUE_SEPARATOR;
436 $params['case_type_id'] = $sep . implode($sep, (array) $params['case_type_id']) . $sep;
437}